Quality Inn Airport Holland

4/10

Poor

13 Apr 2026

Charles

Breakfast consisted of scrambled eggs only and bread.

Self

6/10

Pleasant

06 Apr 2026

Laura

I did not have a pet. Hotel was clean and partially remodeled. Okay place to stay.

Self

10/10

Exceptional

01 Apr 2026

Alean

Sema and Patel were very helpful. Also the housekeeping staff are amazing!

Self

10/10

Exceptional

29 Mar 2026

Joel

Very friendly staff, as always! Nice selection for breakfast and in a great location...

Self

10/10

Exceptional

27 Mar 2026

Sean

Clean room, friendly staff

Self

4/10

Poor

27 Mar 2026

vernee O.

Bedroom still had HANDPRINTS on the headboard. Need I say MORE!! The woman who checked me in was a doll. Breakfast was ok.

Friends_and_family Family

2/10

Poor

26 Mar 2026

Abagale

Spills left on floor

10/10

Exceptional

24 Mar 2026

Alean

Sema snd Patel and housekeeping staff were nice.

Self

10/10

Exceptional

20 Mar 2026

Johnisha

Overall great

8/10

Excellent

13 Feb 2026

Arminda

Good

2/10

Poor

13 Feb 2026

Victor

I recently stayed at the Quality Inn in Ohio for more than 30 days. Unfortunately, my overall experience was extremely disappointing.

Throughout my stay, the staff was consistently rude and unprofessional. On multiple occasions, I asked to speak with a manager, but I was either told he was busy or unavailable. However, I am fairly certain I saw him on the property during one of those times, which made it feel as though my concerns were being intentionally dismissed.

During one incident, another customer openly disrespected me while I was in the middle of a conversation with Customer Service. Instead of de-escalating the situation or addressing the inappropriate behavior, staff allowed it to continue without intervention.

Most concerning was when a staff member walked into our room while my husband was undressed. My husband is autistic and relies heavily on routine and predictability. This incident caused significant distress and disrupted his entire day. When the issue was brought to the staff’s attention, the response was dismissive and rude, showing no empathy or understanding for the impact of their actions.

While the hotel may be convenient and affordable, basic customer service, professionalism, and respect should never be optional. Unfortunately, I would not recommend staying at this location unless absolutely necessary.

10/10

Exceptional

08 Feb 2026

Gwendolyn

Good staff

Friends_and_family Family

8/10

Excellent

08 Feb 2026

Dorothy

It was a quiet place to get sleep. Clean and will price and the location is easy to get around Toledo.

10/10

Exceptional

01 Feb 2026

Holly

Friendly check in staff, room was clean. Would stay again.

Leisure Partner

10/10

Exceptional

31 Jan 2026

Larry

Great stay, clean rooms, nice breakfast

2/10

Poor

29 Jan 2026

Nancy

Bugs in bed, wallpaper peeling off in bathroom, only 2 lights worked, fridge frozen up and insects crawling in bathroom. Needless to say did not shower, slept with my clothes on and walked through 8 inches off snow to reach the sidewalk to room. OH BUT WAIT. Couldn’t open door with key, assigned another room opposite side in 6 degree temperature. Worst room EVER.

Partner

4/10

Poor

24 Jan 2026

Chris

I booked my room through Hotels.com. I requested to reserve a king bed and when I got there to check in elevator was down so I had to climb up three flights of stairs on a bad knee. They sold my king room and had no kings available and they started to tell me what other other people requested him first and said they were booked out when I reserved the room at the end when I get everything registered then they return and say they have a policy to take a $50 deposit which several weeks ago when I booked the same location having the same issues as this time where they sold my room out last time, they did not charge me a deposit and when I called them out on that they were trying to make all sorts of stories and couldn’t stick to one story. I am very dissatisfied with this place and I am very disturbed that they don’t contact Hotels.com when they sell out on a room, I will be contacting hotel or quality Inn and complaining about that as well. I don’t know what Hotels.com can do about the situation but something needs to be done in two weeks two times that I’ve stated this place and they’ve sold the rooms out.

Business Self

10/10

Exceptional

18 Jan 2026

Nichole

Room was clean, staff was friendly, breakfast was lacking only had yogurt and bread with butter available all else was empty but worth the money for the stay

Leisure Self

4/10

Poor

04 Jan 2026

Meghan Eileen

Room was pretty dingy, ceiling and wall plaster falling off. Breakfast, while “included”, was crap. Front desk staff was curt and unfriendly. But it’s a $60 room so. Get what ya get I guess, nice location anyway.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Shelby

Room is clean, staff treats you like family. Me and my Dad decided to book here again for another stay. Me and my Dad really don't have family and they make us feel like we fit right in. Nice breakfast selection. The room smells amazing from the wonderful housekeeping. Definitely one of the best hotels I have stayed at by far. They have onsite laundry, fitness room, and etc.

Business Family

2/10

Poor

22 Nov 2025

David

Burn holes in the comforter and sheets, the heater smelled terrible and they wouldn't give us an extra blanket, not friendly staff and there was a deposit that they didnt mention that was almost as much as the night in the room. Will not stay here again and wouldn't recommended to anyone except the homeless.

Business_and_leisure Partner

10/10

Exceptional

23 Oct 2025

Justin

Clean spot!

Leisure Self

10/10

Exceptional

13 Oct 2025

Sonya

Manager remembered me when I thought that was very kind of him

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Brittany

Loved our stay

2/10

Poor

03 Sep 2025

Rae

Terrible service

Never got to do my stay. Never got my money back or even a text back after discussing it wi tty the hotels apps and the people at the hotel. After I was told I could get my money back my the hotel rep

Partner

6/10

Pleasant

28 Aug 2025

Monique

Even tell that the property needs some upgrading. In my room specifically there were three persons and we were only given enough toiletries for two persons. Also the sink did not work well.

Business_and_leisure Family

10/10

Exceptional

27 Aug 2025

Jacob

Staff is a little difficult to talk to.

Leisure

6/10

Pleasant

25 Aug 2025

Christa

The stay was OK

I asked for a smoke free room and I did get one, however, all I could smell walking up and down the hallway was cigarette smoke. It was awful. The room was ok. Carpets definitely need cleaned but we were comfortable. The front desk never answered when we called. The doors to get it to the building were unlocked at all time and no key cards were needed which made me a little uneasy since anyone could access the area. Additionally, the ‘continental breakfast’ was eggs, cereal, muffins and some bread. Not worth it in my opinion.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Amnona

Wonderful Property and Staff

Business_and_leisure

10/10

Exceptional

19 Aug 2025

Jonadab

All giod

8/10

Excellent

18 Aug 2025

Janet

We were literally a few feet from expressway very noisy!

2/10

Poor

03 Aug 2025

Maxwell

It was filthy. I’ll never use that hotel brand again.

Business

4/10

Poor

02 Aug 2025

Christopher

Staff unfriendly, not welcoming. Was told breakfast was from 6-9 am, in the morning they kept the doors lock and changed the hours from 7-9. Extremely limited items for \"free\" breakfast. The place is old and worn down for a \"Quality\" Inn. Would not stay there again!!!

Leisure Self

6/10

Pleasant

31 Jul 2025

David

I would stay again

6/10

Pleasant

29 Jul 2025

Gary

Older motel but well maintained. Breakfast was lacking as there was only scrambled eggs but no sausage or other meat. Cold cereal and toast with limited jam selection. I got the last yogurt.

Leisure Self

8/10

Excellent

26 Jul 2025

Christopher

Its a great place I would stay there again

Leisure Self

2/10

Poor

21 Jul 2025

Steven

Needles everywhere. Higher ups need to take action.

Leisure Family

4/10

Poor

20 Jul 2025

Jason

Over run with long stays.

Partner

2/10

Poor

12 Jul 2025

Annette

I stopped at the quality Inn early to see if I could register. The place was trashed and dirty. I cancelled by reservation and stayed else where.
when I called to cancel the lady answered the phone \"hello\" as apposed to Quality Inn how can I help you. Also I was told my card would not be charged but it was they had to issue me a credit. That place is not quality.

Leisure Self

2/10

Poor

06 Jul 2025

Julie

Not a good place to stay.

Leisure Partner

4/10

Poor

30 Jun 2025

Andrea

The breakfast ended at 9 so we missed that. Seems way earlier than most hotels and annoying if you just want to sleep in. Also I called to see if there was a room ready early and they said yes and then charged me for coming early when I arrived. That should certainly have been communicated when I called.

Leisure Partner

4/10

Poor

25 Jun 2025

Trrry

The carpet and floors felt sticky and nasty. I place a towel on the floor and a bug crawed on it. Bedding was old and worn.Help was not friendly. The continental breakfast is a joke. Hardly anything there. Never stayng there again.

Leisure Self

6/10

Pleasant

23 Jun 2025

Donna

We went for the pool and was told we had to leave the pool at 7:30 p.m and was nly given 15 minutes to get the kids together. I left to get food and when I got back the pool was closed I felt uncomfortable with the staff after that so I had to go home with the grandkids

Leisure Family_with_children

2/10

Poor

22 Jun 2025

Elissa

Property needs to be closed and gutted. Smells like cigarettes everywhere. Below is a picture of the window & tub in our room. Our AC sounded like it was an airplane prepping for take off. Workers were kind & apologetic.

Leisure Family

8/10

Excellent

14 Jun 2025

Christopher

I would book a room there again

10/10

Exceptional

27 May 2025

Kee Kee

Staff was friendly &

4/10

Poor

26 May 2025

Verified traveler

Old and outdated

The room smelled like cigarette smoke and musty. The whole hotel smelled musty and nasty. The room was dirty and outdated with peeling paint on the walls and water stains on the ceilings. The bottom of the bathtub was black and the shower curtain rod was held up with rusty screws and pulled away from the wall, and the tv remote was broken when I checked in.

Friends_and_family Family

4/10

Poor

26 May 2025

Robert

The building was very run down. The stench in the hallways was very bad. The smell in the two rooms was passable. A dog barked well into the early hours— almost constantly all four nights. We couldn’t determine where it was in the building. The breakfast was good. The stench in the exercise room made it unusable. I would not recommend this place. See typical photo.

Business_and_leisure Family

2/10

Poor

20 May 2025

Joseph

Refund expected. This hotel should not be listed.

This whole experience was terrible. I arrived around 9 pm and was ready to just lie down and sleep. The elevator was broken and someone had peed on the outdoor stairwell. I laid down in bed and the mattress was completely worn out. I was so tired I did not make a huge deal about it and just tried to go to sleep. The room smelled like cigarette or bug spray. When I woke up, I had a headache. That is when I noticed the mold on the ceiling in the bathroom. For breakfast, the beverage machine was not working, not even the water. So, I had to buy a bottle of water

Self

10/10

Exceptional

12 May 2025

Dennis

Very nice staff at check in!!

Business Self

10/10

Exceptional

07 Mar 2025

Michael

It was very clean and staff was

Business_and_leisure Family_with_children

10/10

Exceptional

07 Mar 2025

Larry

Has everything you need around it.

Leisure Self

8/10

Excellent

19 Feb 2025

TaNiecishia

The room could have been a little cleaner and it had a smell but after a wipe down and a little fabrezze it was fine. I would stay here again.

Leisure

10/10

Exceptional

08 Feb 2025

Dorothy

It was quiet and easy to find. We arrived late well lighted and easy to get around.

Business Partner

6/10

Pleasant

24 Jan 2025

Verified traveler

Not great

Hotel was okay at best. Had an odd smell throughout the building and the toilet paper in my room still had fecal matter on it. I was not impressed.

Business

6/10

Pleasant

18 Dec 2024

Shannon

Like the shops and stores around

Leisure Family

10/10

Exceptional

05 Dec 2024

Cheryl

Friendly and accommodating staff

10/10

Exceptional

30 Nov 2024

Timothy

Hreat

6/10

Pleasant

22 Nov 2024

Jamal

There was puke in the parking lot i stepped in right after coming out of my car to check in. The front desk staff were rude and acting like i was causing an inconvenience by checking in when making their late night meal.

Business Self

2/10

Poor

17 Nov 2024

Verified traveler

Hostile. Dirty, and the check-in felt like being booked into prison.

Business

10/10

Exceptional

17 Nov 2024

Rj

Amazing WiFi had a good time

Business_and_leisure Self

6/10

Pleasant

27 Oct 2024

Glendon

Property seem to have repairs being done on different parts of the hotel.

Leisure Family

2/10

Poor

20 Oct 2024

Chris

This was the most disgusting hotel I’ve ever stayed in. I felt like we were in the slums. It was filthy dirty and the bathroom shower and walls were covered with black mold. We booked a nonsmoking room but were hit with the stench of weed upon opening the door. This is a shameful establishment. It’s not that expensive to clean and properly maintain your property. If it wasn’t 2:30am when we were arriving we would have left and stayed somewhere else, but there were no other hotels with vacancies. We left as soon as we could and wish we had just slept in our car. Now we are just praying we don’t get bed bugs. Disgusting.

4/10

Poor

19 Oct 2024

Heather

Hallways, rooms and restroom smelled like stale smoke and pets. Hard to breathe in the room. Tv stations go in and out or don’t work at all. Breakfast at 9 am, no forks, no eggs. The worker brought eggs out from back and they were cold. We did not have a “Do Not Disturb” sign available for our door.

Leisure Family

6/10

Pleasant

28 Sep 2024

John

I liked location.Area and building felt a bit unkempt.

Business Partner

6/10

Pleasant

27 Aug 2024

Stephen

You get what you pay for. The rooms are nothing special but do have what you need to get through your stay. I did get locked out of my room once which was really inconvenient (was put on the 3rd floor and arms were full of equipment) but was rectified quickly once I reached the front desk. Staff was friendly and are really trying with what they have to work with. A lot of work crews and lots of groups are there so it can get somewhat noisy but once in your room and tv is turned in all is well. It’s not the Hilton but what I said in the beginning holds true…. It’s the least expensive place in the area which is why you are looking here. Show respect here and you’ll receive that in return but remember…You get what you paid for!

Business_and_leisure

4/10

Poor

16 Aug 2024

patrick

Yuck

I reserved a king bed non smoking room. They didn’t have any available I received 2 double bed smoking. The reception desk claimed it was non smoking. It stunk!!!

Self

10/10

Exceptional

08 Aug 2024

Jaren

The staff was friendly and kind. They accepted our service animal. So that is huge plus for us.

Leisure Partner

2/10

Poor

02 Aug 2024

DEVONTE

I didn't like being a non-smoker in a smokers room.

4/10

Poor

31 Jul 2024

Timothy

Hazzard

Went to sit in the chair in the room, when I sat, the chair went backwards and I went crashing to the floor, told the person at the desk what happened and that I hurt my back and all the said was sorry

Business

10/10

Exceptional

30 Jul 2024

Fayth

Nice

Leisure Family

2/10

Poor

28 Jul 2024

Ahu

Dirty and corridor smells very bad

10/10

Exceptional

24 Jul 2024

Leslie

It was a great place with a great breakfast and the price was wonderful. We had a problem with our reservation and they were very helpful.

Partner

4/10

Poor

21 Jul 2024

Marilyn

The room smelled like pot or cigarettes. We asked for a no smoking room. Breakfast was space.No many options . That's what you get for a cheap hotels. But was next to aall.

Leisure Partner

2/10

Poor

21 Jul 2024

Cynthia

That hotel is used for long stays, very dirty , police were outside, not safe at all , pictures on the app doesn’t even match one bit on how the hotel really looks , very very disappointed

4/10

Poor

13 Jul 2024

Verified traveler

Convenient location

The pillows were wonderful however the comforter had multiple stains. The bathroom was very old with poor water pressure but at least the temperature was constant

Partner

10/10

Exceptional

10 Jul 2024

Larry

Great hotel

Leisure

10/10

Exceptional

10 Jul 2024

Deleo

Great stay I would recommend ;)

Business Self

6/10

Pleasant

29 Jun 2024

JB

Noisy at 3am, room wasn't cleanest

2/10

Poor

22 Jun 2024

John

When we checked in we were told we were booked for a smoking room. We told them that that would be a problem because of allergies. They politely moved us to a non smoking room, no questions asked. Upon getting to the room you could tell it was obviously a smoking room at some point and was about 100°. We promptly turned the AC on high which started an ungodly noise which made it even hard to talk with each other in the room. We then decided to take showers in an attempt to cool off. At which time we found that there was absolutely no hot water in the room. The clothes rod was ripped from the wall and one of the hand towels we were provided had blood stains on it. I will never book at another Choice Hotel ever again.

Leisure Partner

10/10

Exceptional

16 Jun 2024

tomasz

Quick and smooth check-in, clean pool, very good brekfeast coffee :)

Leisure Partner

10/10

Exceptional

15 Jun 2024

Karen

Not a 5 star resort but not 5 star price either. Great value for price paid!! Bed and bath clean.

Leisure Partner

6/10

Pleasant

13 Jun 2024

Nathan

Great place to stay for budget. Kids running in the hallways, so bring some earplugs. I had a non smoking room, but it smelt like someone was smoking in my room…while I was in it. Most likely from the crack heads on the floor below. Multiple signs clearly point out that your items in your car aren’t safe. Bring them in with you. If your wife needs a hotel with an inside hallway, this isn’t for you. The building is old, stained, and smells like smoke, but the staff seemed friendly. Great budget hotel.

Leisure

10/10

Exceptional

12 Jun 2024

Audrey

Friendly and helpful

Leisure Partner

10/10

Exceptional

10 Jun 2024

Bruce

I enjoyed every minute of my stay and will certainly stay there again on my next visit to the Holland Toledo area

Leisure Family

8/10

Excellent

10 Jun 2024

Larry

Always a good stay. Good breakfast.

Leisure Self

6/10

Pleasant

03 Jun 2024

David

It was ok

Friends_and_family Family

8/10

Excellent

25 May 2024

Larry

Pretty good hotel, one of my favorites

Leisure Self

8/10

Excellent

25 May 2024

HEATHER

Clean, friendly, but disappointed.

Breakfast wasn't as good as last time, but at least was something. Put me in a better room for internet this time. The staff was friendly as always. Clean as usual. The washer was broken and I was hoping to do laundry. That was disappointing. I would stay again if affordable enough.

Partner

8/10

Excellent

24 May 2024

Husain

I liked the property but the bathroom needs remodeling
Otherwise every thing was great the Staff was helpful

Business_and_leisure Family

6/10

Pleasant

23 May 2024

David

It is what it is. A place to stay the night and rest. Nothing fancy. No frills. They do have smoking rooms available which was a nice convenience.

10/10

Exceptional

21 May 2024

Larry

Stay here a lot, one of my favorites

Leisure Self

6/10

Pleasant

19 May 2024

Shanna

Get what you pay for.

The room was not clean. I had to wear slippers because the floor was nasty. It had a dirty wash cloth left in the shower. The tolit wouldn't flush. The blanket had what looked like blood stains. The pillow case had hair on it.

The bed was comfortable. It was quiet.

Self

2/10

Poor

16 May 2024

Kyle

Poopy

I found bed bugs and I want all my money refunded for every night I stay at this hotel. I had to throw everything away and now I have to restart with all my clothes and shoes.

Self

10/10

Exceptional

15 May 2024

HEATHER

Awesome

I had an excellent stay at this motel. Great price. Daily housekeeping. Excellent breakfast. Clean and friendly

Partner

2/10

Poor

11 May 2024

Lisa