Name: Staybridge Suites Toledo - Maumee By IHG
Address: 2300 Village Drive,Building #1800, Maumee, 43537, US

10/10

Exceptional

24 Jul 2026

Michael

Clean room.

6/10

Pleasant

20 Jul 2026

Natasha

The elevator was very hot and muggy because of no air, the rooms weren't clean, the dishwasher was caked with dust, the dishes were dirty, and there was salt and other crumbs on the kitchen floor. The beds were so high off the ground and sleeping was uncomfortable because the bed is so hard. The location is next to an abandoned mall not much around to do.

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Gabriela

A week prior to our trip, I called to request a pack n play as we were traveling for 13 hours with three young children and I wanted to make sure we had a spot to lay our baby when we arrived. It took an hour for them to “find a pack n play”. When I opened it, it had crushed gold fish all over it and was caked with other dried food. My baby was crawling on the floor and then I noticed she was covered in dog hair. I checked the sheets and they also had dog hair. The manager I spoke with was very understanding and he apologized and upgraded our room for free. The new larger room was clean and we didn’t have any problems. However, moving floors and repacking three kids after a long car ride was not fun. Also, my oldest daughter has a tree nut allergy and there was nothing at the continental breakfast that was safe for her to eat as it was all an open buffet.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Cheryl

Would come visit again and will recommend others

4/10

Poor

11 Jul 2026

Angela

People who weren’t even staying at the hotel were using the pool which made it completely crowded and over capacity. It was hard to track down people who worked there and when we did they were not friendly and also not helpful. There were no towels in the pool area and people were waiting in the lobby dripping wet, creating wet floors throughout. There was a lot of loud stomping and people up partying until 3am. The soap labeled as “Dove” was clearly not, and smelled cheap and unpleasant.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Risa

Really nice breakfast with allergy friendly options and unusual choices. Big rooms, big lobby, good suite.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Kristina

The rooms were well kept, the breakfast was good and the staff was friendly.

Family_with_children

10/10

Exceptional

30 Jun 2026

jacob

Nice clean quite place

Family_with_children

10/10

Exceptional

29 Jun 2026

Michael

It was a great stop for a family of 5. Room was clean. Had a place to sit and chat and play games. Was able to make a small dinner instead of eating fast food another night.

Family_with_children

10/10

Exceptional

28 Jun 2026

Terria

Breakfast was yummy!

Self

8/10

Excellent

27 Jun 2026

Tina

N/a

10/10

Exceptional

22 Jun 2026

Matthew

Solid place to stay, helpful staff

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Cathy

Beautiful!

10/10

Exceptional

14 Jun 2026

Sandra

Beautiful well kept flowers out front made you feel welcome. All front desk, kitchen and cleaning staff spoke to us, were friendly and professional. Dinner snack was fun. Pool was not overcrowded and super loud like it had been a couple times in the past. Breakfast was tasty. We were disappointed in the Sunday breakfast this morning. Must have had a heart ge rush or short staff. We also had to request towels and toilet paper and empty our own trash a couple times. Don't the cleaners at least spot check? But overall, very, very happy with the accomodations and staff. Thank you for het to make our family vacation wonderful 😊

Partner

10/10

Exceptional

01 Jun 2026

Todd

The staff was very helpful and pleasant.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Rachael

Clean and comfortable rooms. Good breakfast. Enjoyed my morning coffee in their courtyard.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Chul Sung

How great it is. I am satisfied with their facilities and staffs.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Cynthia

Clean room and good breakfast. Very quiet and convenient.

Partner

8/10

Excellent

13 May 2026

Cynthia

The room was okay but could have been cleaner and some things need updated. The hotel itself was nice. Breakfast was great. We always try to stay at a Staybridge Suites because the rooms are big. We had one issue when someone else had a key to our room and didnt knock they just tried to enter but luckily we had the security lock on and when the door hit that they left fast before we could see who was there. I'm glad we were in the room and they left. If we weren't there we don't know what would have happened. A scary experience.

Partner

10/10

Exceptional

11 May 2026

lou

Nice breakfast, clean room, great pool area for grandkids.

Partner

8/10

Excellent

09 May 2026

Tanya

The break fast menu didn’t have enough food. Didn’t eat due to the limited food it was gone

Friends

10/10

Exceptional

06 May 2026

Jamika

Place was wonderful and the staff was excellent. Thank you for an amazing stay

10/10

Exceptional

19 Apr 2026

China

Room wasn’t fully cleaned. Staff was nice

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Marnate

Very clean and nice hotel.

8/10

Excellent

24 Mar 2026

Catherine

Good property. A little noisy so not totally sound-proof. The apartment sized room with kitchenette and king bed was decent. The baseboard heater was loud though. Despite this, I would recommend.

Self

8/10

Excellent

20 Mar 2026

R

The Good: Our room was super Clean, aside from someone else's food being left in the refrigerator.

The Bad: Pool was very dirty, cloudy, and had hair floating through it. Very disappointing because finding a hotel with a pool to relax in was vital to me. Very unsanitary.

Everything was fine, The breakfast wasnt good but that was expected with a free meal.

Family_with_children

10/10

Exceptional

20 Feb 2026

Christopher

Room was very clean and staff was friendly

Partner

10/10

Exceptional

16 Feb 2026

Douglas

Great room! Only complaint is the breakfast opened later than most hotels and we couldn't get anything.

6/10

Pleasant

15 Feb 2026

Courtland

Room condition was fine. The hallway smelled like a dispensary. Our room was right above the front entrance and even with the blackout curtains the room was so bright we could hardly sleep. Ended up leaving the hotel around 5am just to get home. Stood at the front desk for about 5-10 minutes to talk to someone at checkout and nobody ever came out. I yelled in the back saying hello, walked around the office area and nothing. Also we chose this hotel for the pool but when we walked in there was a note at the front desk stating the heater was out and the pool was “cold”.

Partner

10/10

Exceptional

14 Feb 2026

Jeff

Yes

Friends

4/10

Poor

08 Feb 2026

Canary

The room was not clean whatsoever I booked a double suite with the kitchen and the pots and pans had cooked on food at the bottom of them. My bathroom water would not get hot. There were stains on my bed and the heated swimming pool was broken and I was told it was only 70° in the swimming area which is extremely cold.They could’ve told me that before I booked and

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Kylee

Everything wa

8/10

Excellent

26 Jan 2026

Melinda

Staff was polite. Rooms were very clean and comfortable. Breakfast was good. Walking distance to mall. Only down side is at this time pool heater is down so water was very cold. Overall it’s a Really nice hotel! I Look forward to returning.

Leisure Family

6/10

Pleasant

23 Jan 2026

Sierra

The overall stay was okay. The issues we had in our suite was one of the tv’s in the suite did not have sound and the water pressure in the king bed room was horrible. The faucet only trickled out a little water and the shower did the same. For the cost of the suite I would expect better but we made the best out of it.

Friends_and_family Family

6/10

Pleasant

30 Dec 2025

EunYeong

We’re very disappointed in breakfast menu. Room floor was dirty. We stayed for a week but no housekeeping service on weekend.

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Adam

Room was perfect for what we needed and the front desk staff was super accommodating in making sure that we could stay in the same room despite having 2 seperate bookings!

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Erin

Busy holiday weekend, the gentleman handling the breakfast service was on top of it & eveything was warm and tasty.

10/10

Exceptional

27 Nov 2025

Jan

Everything was exceptional!

10/10

Exceptional

20 Nov 2025

David

Nice hotel

10/10

Exceptional

01 Nov 2025

Alla

Great room with the full kitchen and breakfast was delicious!

Leisure Pet

10/10

Exceptional

29 Oct 2025

Bessie

My family and I have been coming to this hotel for quite a long time wondering if they could get a cook to order breakfast menu and improve the breakfast quality other than that the rooms are clean. The staff is very professional and nice and I always enjoy my stay there. Thank you.

Leisure Family_with_children

10/10

Exceptional

24 Oct 2025

Verified traveler

Nice room, clean, friendly staff. Seemed a little nicer than the average suburban hotel. We have no need of it, but if you like a pool it seemed a little bigger and nicer than average.

Partner

2/10

Poor

23 Oct 2025

tyler

The hotel was nice but it was too expensive for the noise level. We booked it because it was away from the highway and noise. We ended up being awake most of the night because of loud pipes and other guests. You can hear everything.

10/10

Exceptional

10 Oct 2025

Natalie

It was very enjoyable. Breakfast was great and the room was very comfortable.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Brittni

The kids had a blast swimming. The accommodations were spacious. The little kitchen area was perfect to cook. A small meal, and the outdoor accommodations were amazing while being able to let the kids run around outside.

Friends_and_family Family

6/10

Pleasant

26 Sep 2025

Jacob

Checked in and had a reservation with Expedia. They gave me the wrong room so we had to come back down. The girl up front seemed new on nights and called for help on how to fix it. The rooms weren’t bad but when we finally got the correct room it smelled like strong onions or food smell and the bed was pretty hard. Cleanliness could have been better. Breakfast was free but not many options and dry. I would not stay again personally but it’s not the worst either.

Business Partner

2/10

Poor

22 Sep 2025

Sandra

We will most likely never stay there and it has been our go to place for years. During the 3 nights we stayed, there was no housekeeping. The breakfast buffet potatoes cold, patty sausage like paper, ran out of coffee & sausage gravy, used paper plates, 2 pump creamers empty even though I told her for 2 days. Pool had 14 kids under 16 no supervision so loud my granddaughter & friend had to scream to talk. Then 15 more people came & the place was out of control. I'm sure they get 1-2 rooms & invited all their friends $ grandkids & grandparents. The next morning, the 2 Moms were making at least 10 plates of food, 8-10 waffles. I cannot believe your staff was not aware and someone should keep an eye on the pool. Maybe a camera? My husband said he saw a man waiting at the front desk for 15 minutes. I like your remodeling, your lobby, your rooms but wow I was so upset about the pool. The kids were diving,, flipping, total disrespect for others. So loud we left. Ruined my time with my granddaughter.

10/10

Exceptional

22 Sep 2025

Don

Clean facility, plenty of parking spaces.

10/10

Exceptional

06 Sep 2025

Douglas

EXCELLENT overnight Stay with my dog as traveling companion. room was clean and quiet. Staff was helpful and friendly. would repeat stay if I visit Toledo again in the future. RECOMMENDED based on my stay.

Leisure Pet

10/10

Exceptional

01 Sep 2025

Aimee

Wonderful family hotel!

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

Pam

Very nice hotel, rooms. Staff were helpful and nice.

Business_and_leisure Self

10/10

Exceptional

25 Aug 2025

Pam

Great property. New and up to date. Nice large suites.

Business_and_leisure Self

4/10

Poor

24 Aug 2025

Jessie

Couldn’t hook up my sons Xbox that he was excited for because HDMI wasn’t available, remote stopped working had to figure out how to reprogram it to the tvwantes to extend my stay but that was made to be a mission so I said forget it, our room phone did not work so if I needed service I had to hunt someone down personally

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Lisa

Very clean room with conveniences like a dishwasher & mid size refrigerator. Pool was slightly over chlorinated, but over all good.

Leisure Family_with_children

10/10

Exceptional

17 Aug 2025

Alexa

The staff were very kind and the room was very clean! The bed was extremely comfortable.

Friends_and_family Friends

6/10

Pleasant

17 Aug 2025

Verified traveler

The size and features of this suite were great for what we needed. We would actually stay there again. However, the bathroom door was ill fitting and could barely close. You had to shove the door into the frame and then it was hard to get it back open to get out. The toilet seat was loose and slid around. When we spoke to the front desk at around 8pm after our check-in they said maintenance was gone for the day and there was not a comparable suite to move us to. They said they would give us some type of discount off the room but in the morning we were told there was nothing that could be done because we had booked through Hotels.com.
Small side note there were two tiny rolls of toilet paper on the holder and we were told we would have to go to the front desk if we wanted more. It seems to me that if the paper is almost out a fresh roll should be left in the room by housekeeping or at least someone could bring some up upon request.

Friends_and_family Friends

2/10

Poor

27 Jul 2025

Carlotta

The staff were nice and polite But , the hotel while updated was a disaster! My room smelled like sewer in the bathroom the entire trip and Tv in the bedroom never worked and they knew it before I even complained. I was taking a shower and the water was shut off right in the middle of me having soap all over my body and was off for over 30 minutes. And no one told was. The room should not have been issued at all.

Leisure Family_with_children

8/10

Excellent

27 Jul 2025

Jan

The staff was great and kind to both rooms close with friend.

10/10

Exceptional

13 Jul 2025

David

Although the property is going through some renovation construction, which was a little inconvenient, the staff more than made up for everything.

Business Self

10/10

Exceptional

24 Jun 2025

IRMA

Good

Business Family

10/10

Exceptional

23 Jun 2025

Penny

The updates are very nice, and despite the construction, it was quiet.

Business Family

6/10

Pleasant

22 Jun 2025

Michael

Next to mall that is very desolate. Parking is open to mall area, would watch what you leave in your car.

Business_and_leisure Partner

4/10

Poor

20 Jun 2025

Baruch

In construction until the end of the year. Price does not reflect the inconvenience, the dust and the noise.

Business

6/10

Pleasant

14 Jun 2025

Sharon

I'm sure this will be better when the construction is done, but things were pretty ripped up on the main floor area.

8/10

Excellent

13 Jun 2025

Kathy

Areas were under construction.

Leisure Partner

4/10

Poor

22 May 2025

Shawn

Property was undergoing construction but the rooms weren’t too bad and the breakfast was pretty good. There is a shopping center about a 3 minute walk away but feels like a ghost town but does have some good food and restaurants.

10/10

Exceptional

28 Apr 2025

Dianne

Really nice suite. Wonderful staff and great breakfast. We really enjoyed the super clean pool. We will definitely be staying there again.

Leisure Family

10/10

Exceptional

28 Apr 2025

Joshua

Nice property. The rooms were clean and quiet

Leisure Family

10/10

Exceptional

22 Apr 2025

Sandra

Staff was very helpful. Breakfast was the best I've ever seen at any motel. The pool area is well done. We had a wonderful time.

Leisure Family

10/10

Exceptional

22 Apr 2025

chris

My go
To when in town. Even nicer now with the renovation

Leisure Self

10/10

Exceptional

20 Apr 2025

Jennifer

This hotel was beautiful! We had a remodeled room and it was very nice. Front desk staff was personable and welcoming. The pool was a tad cold but was large and recently remodeled. The bed was comfortable and the pillows were amazing. We can’t wait to stay here again!

Leisure Family_with_children

10/10

Exceptional

06 Apr 2025

Angela

We are local, and had family in from out of state, so we booked a room as well. We had no idea the location was so close to our venue and shopping was available right acroos the parking lot! Although we did not take advantage of the shopping, as we already shop at Fallen Timbers, our family did and they were happy l!!

Leisure Family_with_children

10/10

Exceptional

24 Mar 2025

Kelley

Very clean room, friendly staff.

Business

10/10

Exceptional

14 Mar 2025

Maria

Nice Hotel was not informed that pool was being renovated till got to hotel

Leisure

4/10

Poor

11 Mar 2025

Tom

The pool was closed and there was renovations going on all over. (The one lounge was full of paint cans)
There was no ice. Our room shower drain didnt drain which made you have to stand in dirty water. The shower was really dirty. The managers reception was sub par compared to ther staybridges we have stayed at before. We also found that our door to our room was not locking properly. We only stayed one night so, not worth spending a night trying to fix the issues. Definitely not worth the price we paid for the room when so many amenities were affected Thankfully, breakfast was great!

Leisure Family

10/10

Exceptional

10 Mar 2025

michael

Staff are very friendly.

6/10

Pleasant

08 Mar 2025

Vanette

The room was very spacious and equipped with all the amenities needed. The only issue was we didn’t have hot water.

Business Family_with_children

8/10

Excellent

26 Feb 2025

Clint

Good breakfest and nice to have 2 bedroom suites

Business

10/10

Exceptional

14 Feb 2025

Damya

It was amazing, workers made us feel very comfortable and welcomed

Partner

10/10

Exceptional

09 Feb 2025

Yvonne

Nice place, close to the mall

The hotel is close to the mall & movie theatre. The hotel is in the process of a remodel, so not all the rooms were available. There is no bar, but there is a buffet for breakfast.

Partner

10/10

Exceptional

31 Jan 2025

Kyle

We took our Littles so they could swim and have a fun night away from their parents! We had a great stay. Everyone was kind, we got to use the pool and eat breakfast. Everything was great!

Leisure Family

10/10

Exceptional

19 Jan 2025

Steven

Friendly. Good breakfast

8/10

Excellent

19 Jan 2025

Dave

Pool issues

We went to spend a day in the pool for my grandsons birthday, the pool was cloudy and the entire pool area was chilly. You almost had to stay in the water to keep warm!

Friends_and_family Family

8/10

Excellent

02 Jan 2025

Jodi

The staff was very friendly.

Leisure Partner

4/10

Poor

08 Dec 2024

Samone

The instillation fell inside the pool and the door in the room was broke

Friends_and_family Family

10/10

Exceptional

29 Nov 2024

Baruch

Nicely maintained and clean.

Business Self

10/10

Exceptional

10 Nov 2024

Laura

Couples overnight trip

Friendly, clean, and great breakfast.

Partner

10/10

Exceptional

08 Nov 2024

Vanessa L

Enjoyed our stay

Great location, clean, nice staff. We were in town to visit family. Would stay here again.

Partner

10/10

Exceptional

06 Nov 2024

Marilynn

The staff is very helpful. I asked for a 1st floor room and they made it happen. And I love the location. It is a safe area.

10/10

Exceptional

03 Nov 2024

Dorald

Really wonderful

Great place. Very quiet, clean and comfortable

Friends_and_family Family

8/10

Excellent

25 Oct 2024

John

Nice and clean

Nice stay for a quick overnight trip. Breakfast was great.

Partner

6/10

Pleasant

25 Oct 2024

Frank

When we checked in around 8:30pm, the front desk person was very rude and not helpful at all. We had reserved 2 rooms, under same last name, and asked to be right next to each other, also, advised we would be arriving late. When we checked in, our rooms were on different floors and at opposite ends of the hotel. When we questioned why this happened, we were told no note that we wanted rooms together and that since we checked in \"so late\" nothing could be done about the situation. When we questioned the person at the front desk the next morning, she told us she remembered talking with me and had she been on duty she would have put our rooms together. Not one time did anyone admit that there was a note on our reservation regarding wanting rooms near each other. We should have had some type of compensation, not just an apology. Breakfast area was small and very crowded, the wait to make hot food was long. The two people filling up food and cleaning away dirty dishes were working quickly, and were very nice, but they were running the whole time that breakfast was available. Suites were clean, but need upgraded. There were no usb ports in rooms, which was inconvenient.

Leisure Family_with_children

10/10

Exceptional

25 Oct 2024

Katie

Excellent all around

Leisure Family

6/10

Pleasant

19 Oct 2024

Mike

Very upset that when we arrived at 4pm our room was not ready, we had to change our plans.

10/10

Exceptional

10 Oct 2024

Verified traveler

Property was huge! Took s minute to remember which way to go! But staff were super helpful and answered all questions!

Friends_and_family Family

10/10

Exceptional

27 Sep 2024

Jeremy

Great

Leisure

6/10

Pleasant

22 Sep 2024

Christopher

The area around the hotel has been neglected since our last stay there. Lots of weeds, dead shrubs, unkempt driveway and parking lot.

Leisure Partner

10/10

Exceptional

13 Sep 2024

Helene

The staff was very friendly. The room was spacious. Indoor Pool water quality was perfect and maintained without overloading with chemical. Outside pool garden area was beautiful to relax on the sunny day that we had. Very close to bike trails that lead to the Maumee river or to Toledo metro parks.

Leisure Family

10/10

Exceptional

09 Sep 2024

Valencia

I loved the seclusions
Close to expressway
Quite
Kind staff
Clean room
I’ll be back

Leisure

10/10

Exceptional

01 Sep 2024

Diane

More like a hotel than a motel! Great breakfast, beds. Beautiful building!