Name: Extended Stay America Toledo Holland
Address: 6155 Trust Dr, Holland, 43528, US

6/10

Pleasant

21 Jul 2026

James

Convenient location

6/10

Pleasant

21 Jul 2026

Pankaj

Not too great Not too

10/10

Exceptional

18 Jul 2026

David

How clean the room smelled and looked. The extra effort they went to have it cleaned and the front desk clerk was very responsive, respectful and helful.

Self

10/10

Exceptional

14 Jul 2026

Ramona

Muy bien es uno de los Lenore en el area que es vicitado. Me quede en el tercer piso me encanto nada de ruido ni pisada . Hay mucha tienda al Reddit y restaurant

Lo tengo en mi lista de preferido
No vi cucaracha . Ni chinche ya que tengo alergia a las picada de ese vicho
La cocina muy buena y limpia el baño también gracias

Self

4/10

Poor

10 Jul 2026

Shannon

I had booked a king size bed, but without informing me they moved me to a queen and said that was all they had. The condition of room was beyond subpar. The room was dirty with food still caked on the counter tops, hair in the shower, and the floors were so filthy I had to wear shoes the entire time I spent in the room.
The entire hotel reeked of marijuana. There was a door to a room that was hanging off the hinges with police caution tape covering the door frame during my whole visit. Very off-putting. Overall, highly unsatisfied with this stay. Definitely would not recommend.

Self

6/10

Pleasant

06 Jul 2026

Flora

The first room smells of smoke very strong

Family

4/10

Poor

03 Jul 2026

David

I would never stay here again

Family_with_children

6/10

Pleasant

02 Jul 2026

Ramin

The room looks nothing like the picture. Staff were great. The shower and kitchen need remodeling for sure. The empty dresser drawers kept popping open as you walk by, so the floor must be sloped (even on the 3rd floor).

Generally, an okay place to stay, especially if you like the smell of pot down the hallways.

Will definitely avoid this hotel on the next visit to Toledo/Holland.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

jessica

I stayed for almost 3 weeks. Some things in the room needed fixed which they took care of immediately. Jimmy the maintenance guy was on top of it. Only issue i had was the fridge not working properly and tub not draining. It was quiet there especially at night. However, they should have cameras on the property and maybe security. Ill definitely be staying there again next time im in town.

Self

6/10

Pleasant

27 Jun 2026

mari

room was clean ,great amanities .
staff i gave it 3 ,there was a mixed up on our check in and had to call me at 12 mn to come back to the front desk sayin we werent checked in right , which obviously its the clerk's mistake, but Sheri the manager was very helpful and fixed the issue and very kind

Partner

10/10

Exceptional

23 Jun 2026

Gino

Happy with my stay

Self

2/10

Poor

19 Jun 2026

Cynthia

Bed bugs and a tick on the pillow. Mistakenly reserved a week later than needed with a non-refundable rate. Hotel refused to allow a date change, so we paid for 2 nights we didn't use. Therefore, I'll leave 2 reviews about the horrible experience. We didn't even try to contact staff because it was midnight when we discovered the bugs and they don't staff the front desk after 11pm. I had to wait a while for the front desk person to show up for check-in but she was very nice and helpful. Do NOT recommend this hotel.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Cynthia

Bed bugs! The rooms are run down and look nothing like the photos in the app. I spotted a dark thing on the pillow from across the room - it was a tick! We then inspected the rest of the pillows and cases, found a bed bug, pulled up a corner of the bed sheet and found another. We left and found another hotel.
I didn't report this or even try to get a refund because earlier in the app I made my reservation and accidentally selected the wrong date by one week, just clicked on the wrong thing. It was an expensive mistake and I tried to get it switched but had a non-refundable rate. I wasn't looking for a refund, just fix the date. The hotel wouldn't allow it. So now I've lost 2 nights' charges on a run-down bed bug infested hotel I didn't even stay a half hour in. Beware! We booked it based on decent reviews so hopefully this saves someone else.

Friends_and_family Family

2/10

Poor

09 May 2026

Kylie

The listing said that breakfast was included, but there was nothing. The room smelled like a used litter box that hasn’t been cleaned out and it was a VERY strong horrible odor. There was black mold in the AC unit. Stains all over the carpet. There were no trash cans in the room nor bathroom to throw anything away.

Pet

6/10

Pleasant

03 May 2026

Barbara

No breakfast, don't think I will stay there again. Didn't care for the strange men standing outside.

Self

10/10

Exceptional

03 May 2026

Joy

Everything was great and staff was super accommodating!!

Pet

2/10

Poor

30 Apr 2026

Rachael

Rooms are nowhere near the quality of the pictures on the site. Very dirty, many broken things. Unsafe feeling in the environment. Found another hotel and left this one. Was told they would refund us because of the quality issue but haven't seen a refund yet almost a week later.

Family_with_children

4/10

Poor

28 Apr 2026

Kenneth

The room was a good size, and the bed was comfortable, which made my stay decent overall—especially since I was in town for a half marathon. The location and price were also strong positives.

However, there were several downsides. A number of people seemed to be lingering in the lobby and near the front entrance smoking, and the smell of marijuana was very noticeable when I entered the building. When I requested an extra pillow, I was instead given some wrinkled sheets, which was disappointing. The rooms themselves feel a bit dated and could definitely use some updating.

Because of these issues, I will probably not be staying at this chain of hotels again.

Partner

4/10

Poor

26 Apr 2026

Sharon

Unfortunately, I had to wait upon arrival to get checked in. There was a note on some placard that said do not touch this I'll be right back. I seem to have interrupted the dinner of the hotel receptionist. There were people congregating outside the lobby area. Somebody with a dog that was running around and other people playing with it. When he got off the elevator and went outside he said he apologized he had been drinking all day he didn't know the dog wasn't tied up . This group of people look like they were living at this hotel. I overheard conversation going to my room to that effect.
Room was kind of run down looking. The kitchen was not stocked with anything. No way to try to cook if you were staying for a long period of time like their advertisement shows a person doing. Refrigerator was very very loud and in need of service. This whole experience was very strange. Too much to write.

Self

4/10

Poor

26 Apr 2026

Joseph

No

Self

2/10

Poor

26 Apr 2026

Sherri

Do not waste your money on this hotel. There were people hanging out just outside the doors smoking and yelling at each other. Most of the people obviously live at the hotel. I have no problem with this but they were acting inappropriate and not like I would want my daughters around. I was with my two daughters and didn't it feel safe. Then I got to the room and it was filthy. The floors were sticky, crumbs everywhere , counters were sticky. Bed was filled with crumbs. I went to ask if someone could come clean it and was told there was no one available and that I could clean it myself. That they had no one available to clean. I had to book a last minute hotel and pay way too much because I was not staying in this filthy place. Save yourself the time and money. Reviews were decent online so I thought it would be okay.

Friends_and_family Family

4/10

Poor

25 Apr 2026

Thomas

This hotel is awful. We will never stay there again. This is an extended stay hotel. There was no dishes, no silverware, no coffee pot, filthy stove top and burner, carpet was dirty and walls damaged and zero toilet paper. I nearly turned around and left before walking into the lobby due to about 10 guests hanging around just outside drinking, smoking and using foul language. While they were friendly to me it was NOT a welcoming first impression. We had just traveled 10 hours and I was exhausted. My wife stayed there about 10 years ago for business and said it was nice. We both agree this hotel is terrible on many many levels and we suspect that they are renting rooms now for low income housing.

Partner

6/10

Pleasant

02 Apr 2026

Mary

We slept in so missed breakfast 🙃

Partner

8/10

Excellent

22 Feb 2026

Marcia

Front desk staff was very helpful and polite. 🙂

Self

2/10

Poor

24 Jan 2026

virginia

Smelt horrible, tiny thin pillows, not good!

10/10

Exceptional

21 Jan 2026

Patience

Location is very convenient

Business Self

4/10

Poor

14 Jan 2026

Khurshaid

Kinda run down. Elevator not working. Bed linens were clean.

6/10

Pleasant

18 Dec 2025

Alisha

The chairs were unclean, and I found a lighter left on one of them, along with an unpleasant smell Margunia.
The bed was generally okay, but the spring mattress caused some back discomfort.

10/10

Exceptional

17 Dec 2025

Donna

Comfortable

Leisure Family

10/10

Exceptional

16 Dec 2025

Donna

Great location..tks

Leisure Family

10/10

Exceptional

20 Nov 2025

Luzvisminda

Big space & clean

4/10

Poor

19 Nov 2025

Christopher

Room smelled of stale cigarette smoke. Broken furniture, entry door warped and looks as if someone attempted to kick it in at one time. Overall cleanliness was poor. Filthy floors, dirty toilet and clogged bathroom sink drain.

Leisure Self

10/10

Exceptional

18 Nov 2025

Kain

My stay at the hotel itself was delightful; it was my first ever time in Ohio and I had just arrived from Detroit airport from NY. I left for my medical conference feeling very rested, but this simply could not have been possible without the outstanding service I received from Kiara who went well above the call of duty to ensure I had directions to necessary items (like food), and most importantly, had my phone fully charged for my conference and my return journey home.

Business Self

10/10

Exceptional

28 Oct 2025

Matthew

Clean. Smelled a bit in hallway. Sufficed and nice enough for the price. They did not have any double beds left so they gave us two hotel rooms next to each other for the price of one.

Friends_and_family Family

2/10

Poor

28 Oct 2025

Beverly

I needed a place to stay while work was being done in my home. This place was close. The weed smells permiate the halls. People running up and down the halls in the middle of the night pounding on the walls and slamming doors. I had my dog with me and she was scared so she would bark. I spent the entire night trying to calm my pet. I would not recommend this place. To much drug activity for comfort.

Business_and_leisure Pet

10/10

Exceptional

26 Oct 2025

Kathleen

Solo rest

The bed was wonderful.
I will return.

Self

2/10

Poor

24 Oct 2025

Rebecca

FILTHY room. I am embarrassed for the housekeeper. There were literal boogers on the mattress which were obvious under the fitted sheet. The floor was audibly sticky and stained. It has also not even been swept. The sink had a red film in it that I wiped off with a Lysol wipe. I had to wipe clean the table and countertops, also. I saw no bugs, but *evidence* of mice or rats on the counter top beside the stovetop. Very slow elevator. The man at the front desk was VERY friendly and kind when we checked in. This was a last minute need for a room and we were there during two separate conventions so there were not other places we could go or we would have left. It was, after all, only one night.

Business_and_leisure Partner

10/10

Exceptional

21 Oct 2025

Ubaldo

What I can tell you is that I enjoyed staying cause is conveniet road accessible to everything restorans shopping center gas stationn end more

Business

2/10

Poor

19 Oct 2025

Jacob

I would barely classify it as a breakfast. Dirty room, paper thin pillows, and no extra pillows to spare. TV remote was gross and carpet was stained.

Leisure Partner

8/10

Excellent

29 Sep 2025

Michael

Great place to stay for the rate!

Leisure Self

10/10

Exceptional

25 Sep 2025

Brittany

I absolutely loved staying here!! The studio style rooms are beyond perfect. Full size fridge, microwave, small stove top. And you can get dishes n pots n pans. I will definitely be staying here again!!

Leisure

6/10

Pleasant

21 Sep 2025

Timothy

Room was poorly cleaned. Had to have cleaning staff mop the floor that was so sticky that my feet stuck to the floor. The dresser was garage sale pick up. Staff was helpful and the bed was comfortable.

Leisure Self

10/10

Exceptional

20 Sep 2025

Leland

I enjoyed our stay, my only issue was the firmness of the bed. Highly recommend!!

Business_and_leisure Family

10/10

Exceptional

14 Sep 2025

Diane

Perfect option for week stay

Great option for a week stay where I was between stops and needed to work. Love full kitchen so I didn’t have to go out ( although tons of nearby options). Loved the peninsula between kitchen and bed. Room was large with plenty of space. Was able to check out plates, pots, toaster, coffee maker etc. Laundry facilities good and plenty of machines. FYI, coins don’t work use credit card.
Front desk staff was awesome!! Would definitely stay there again.

Business

6/10

Pleasant

06 Sep 2025

Eric

Damp floors, smelled like weed

10/10

Exceptional

04 Sep 2025

LaMonica

Front desk staff was very respectful and accommodating to all of my needs.

Leisure Self

10/10

Exceptional

02 Sep 2025

David

I like to cook on the road, and Extended Stay provides the basics of what is needed to cook and eat. You can count on that. Other places: you don't know what a \"kitchen\" means - is there a stovetop, an oven, utensils, plates? Expedia needs to reward the facilities that actually have what is needed and needs to correct the places that advertise kitchen and don't deliver.

2/10

Poor

30 Aug 2025

Ian M

Nothing and the Dogs were on ever floor. My husband is allergic and asked for a room that not pets stayed in. The breakfast looked gross so he didnt even take a muffin. The bed was rock hard and very unconfortabloe.

Business_and_leisure Self

8/10

Excellent

28 Aug 2025

Angela

Good

It was good. It was only overnight.

Partner

8/10

Excellent

24 Aug 2025

Tyler

Convient and nearby restaurants

Leisure Self

10/10

Exceptional

16 Aug 2025

LaTeeya

Sink water wemt dwn slow

10/10

Exceptional

26 Jul 2025

Janie

The room was great. We were able to call in an order at Texas Roadhouse next door and walk to get it. Enjoyed our stay. Would definitely go again

Leisure Family

8/10

Excellent

25 Jul 2025

Tyreshia

Large king size bedroom. Wish bathroom was larger but cant complain

Leisure Family_with_children

10/10

Exceptional

24 Jul 2025

Cedric

-

Family

10/10

Exceptional

21 Jul 2025

Norma

It was big nice and clean it was decemtnfor the price

Leisure

2/10

Poor

20 Jul 2025

Mayra

It took them a while to give us the room, terrible service, nothing good, everything was noisy, we couldn't rest, it's an old and ugly hotel

Family

4/10

Poor

16 Jun 2025

Randal

Everything was great except the shower. There was more hair in the shower than on my head. Went to my daughters in the morning to take a shower.

10/10

Exceptional

15 Jun 2025

Ebony

Great place to stay.

Leisure Self

10/10

Exceptional

11 Jun 2025

Samantha

👍

2/10

Poor

07 Jun 2025

JT

Absolutely disgusting

Check-in was easy first room they put us in floor was soak and wet and had an industrial fan trying to dry it so they swapped us into another room. We left after getting checked in and went to eat next door came back to room and realized the floor next to the bed was drenched as well. So I decided to look at the bed and then found what was absolutely disgusting look like baby poop rubbed all along the bed side. I went to the front desk and they were fiery nice about it and said I’m sorry I wasn’t aware of the water and then I showed the lady the pictures of the bed and she didn’t seem like it was any big deal. Do not stay here you will regret it

I am not Karen when it comes to staying some place and don’t write negative reviews I understand a lot of things but this wasn’t at all acceptable

Friends_and_family Family

8/10

Excellent

26 May 2025

Adele

Did not have an ice machine and no trays in the fridge

Leisure Family

4/10

Poor

25 May 2025

Laura

Disgusting. Lack of options why we had to stay here, and massive regret. Just gross.

Business Family

2/10

Poor

25 May 2025

Joshua

The Extended Stay America Toledo - Holland is the most disgusting hotel I’ve ever had the misfortune of setting foot in. From the lobby to the elevator to the room, the stench was both pungent and unidentifiable. Once in the room, the stains were on the floor, the bedding, the furniture, and I shudder to think what must have happened to the phone on the nightstand (see picture). I asked the front desk for a different room and they obliged, apologetically. Unsurprisingly, it was in no better condition. We only stayed for as long as it took me to find and book another hotel. If only I could somehow recoup the cost of having booked two nights at this dump. Avoid at all costs.

Leisure Family

2/10

Poor

04 May 2025

Amber

The breakfast was muffins and cereal bars, the hallway smelled of old fish grease,the shower and bathroom had stray hairs all over. I could hear the traffic noise from outside, from people ytalking and shouting in thier rooms and in the halls, working nights and trying to sleep was just about impossible. Definitely wont be back

Business Self

8/10

Excellent

01 May 2025

Linda

Staff was always kind and willing to help

Business

8/10

Excellent

27 Apr 2025

Bob

Great stay. Our room looked like it was recently remodeled. The only knock was that the breakfast selection was a packaged muffin and nutrition bar. All else was wonderful.

10/10

Exceptional

16 Apr 2025

Jingrong

I rarely post reviews, but I like this hotel very much! The room is very spacious so I have a desk to do my work. it has a full kitchen. You can get everything for the kitchen from the front desk. Breakfast is grab-and-go style but very convenient. Location is close to restaurant, Walmart, Target, can buy stuff easily. Good wifi and AC. Very comfatable. Very friendly staff. I will choose this hotel next time I visit Toledo.

4/10

Poor

13 Apr 2025

Chad

Not very clean, not well kept.

6/10

Pleasant

31 Mar 2025

Rory

It was fine for a couple nights. A shortcoming I hadn’t expected was no shampoo or in room coffee. I guess the coffee would cost extra. Pretty bare bones, but not awful.

Business Self

10/10

Exceptional

19 Mar 2025

Siddartha

Good

Family

8/10

Excellent

15 Mar 2025

Mildred

The rooms was very spacious.

Business Family

10/10

Exceptional

10 Mar 2025

David

Reasonable distance from hospital.

8/10

Excellent

05 Feb 2025

Garry

Room was large, warm and quiet. Internet access was good, and the dining at the Texas Roadhouse is just across the car park.

Business Self

10/10

Exceptional

30 Jan 2025

Jennifer

Quite clean and nice stay

Business

10/10

Exceptional

24 Jan 2025

Valerie

It did smell like bug spray

Leisure Family

8/10

Excellent

21 Dec 2024

Brett

Fine for the price

Friends_and_family Family

4/10

Poor

08 Dec 2024

Lance

Staff was great. Property and room was terrible. My fault for booking. I thought it would be nicer.

10/10

Exceptional

02 Dec 2024

Michael

This is a great property for people who want to feel more at home. It has a stove and a full size refrigerator, so you can cook. The staff is amazing- extremely accommodating and kind. Highly recommended!

Business

6/10

Pleasant

17 Nov 2024

Verified traveler

Got there no one in the front desk. Was pointed to a hallway where room is. There’s a dog in the hotel. The bed was too small for 2 person I booked for 2 person. There was no utensils and plates to use the stove or microwave. The breakfast is not hot. Upon checking out. Was told she can’t give me receipts. Hallways are dark and the doors doesn’t latched unless u have to pull it hard. The lock inside if pushing the door it does not stop the door from opening. The outside door the keys does not work.

Business

10/10

Exceptional

24 Oct 2024

GREGORY

Nice

6/10

Pleasant

21 Oct 2024

Verified traveler

I'd Pass

I pulled the corners of the sheets back to look for bed bugs and the mattress pad had stains and multiple short hairs on it. On both beds it looked like the pads were really in need of washing. It was late and we had traveled all day so I decided not to ask for another room but I did take a picture and send it to the woman at the front desk who said she'd send it to the manager. I thought the manager might contact me with an apology but I didn't hear anything. I also saw two small bugs in the room. The breakfast is \"grab and go,\" oatmeal is the most substantial thing served. You can probably do better for the same price.

Partner

10/10

Exceptional

20 Oct 2024

Philip

Quiet

Leisure Pet

10/10

Exceptional

18 Oct 2024

Gino

I had a quick one night trip in the area and the hotel met my needs.

6/10

Pleasant

16 Oct 2024

CAROL

Road trip yo WA

Very nice and helpful staff. Heather made surr I had an approprite pet room. Breann found my credit card and made surr she got it to me !!! Room needs repairs and upgrades but clean .

Business

10/10

Exceptional

06 Oct 2024

Jeffery

Nice extended hotel ive stayed at so far.

Leisure Partner

2/10

Poor

29 Sep 2024

Ted

Tiny bathroom with no vent fan. We have never stayed in a motel that had no chair in the room. No carpet in the room. Would never stay here again.

Leisure Family

10/10

Exceptional

25 Sep 2024

Elizabeth

Check in was friendly and prompt. Asked for kitchen supplies for making breakfast and a cart with toaster, coffee pot, coffee, tableware, cups and glasses was promptly delivered. Additional coffee and towels were provided when needed. Spacious room with comfortable bed. No carpet, which was a hygiene plus. Lots of useful shopping and decent restaurants nearby. Staff was always available, friendly and knowledgeable. Special thanks to Heather at the front desk.

Leisure Family

8/10

Excellent

21 Sep 2024

Ashley

We're making a 23 hour drive from Michigan to Florida. We decided to stop and get some sleep. Not only was this hotel right off the freeway, so super convenient, but it was under $60 to boot!

When we pulled in it wasn't very clear where the office was at first. To be fair it was dark. After we realized you're literally facing the office when you pull in, we decided to drive around the building to find some parking. On our little drive, we noticed a few people sitting on different curbs. One was drinking (nothing against drinking, I promise lol). When we parked I looked up and posted up on the wall was a sighn stating to remove all valuables out of the car. Now, I know that sould be common sense now a days but I was slighty nervous.

Too tired to care at that point, we walked up to the office. We were met outside by a young lady with smiles and a great attitude. She even opened the doors for us. She checked us in so fast! I'm talking like 5 minutes flat and we were on our way up to our room. Talk about a total shock when we walked to an already cooled down room to perfect sleeping temperatures and the cutest kitchenette. The bed was super comfortable too. Which we weren't really expecting at the price.

6:30 am we checked out. The two gentlemen at the front desk were very friendly and breakfast was already put out. Breakfast wasn't anything fancy but coffee and oatmeal worked just fine.

And no, the car wasn't messed it. And, I would definitely stay again. :)

Leisure Partner

10/10

Exceptional

18 Sep 2024

Eun

Clean

Business Self

10/10

Exceptional

13 Sep 2024

gabriel

The staff is always very friendly, the property needs updated.

Business Self

10/10

Exceptional

04 Sep 2024

Xavier

El mejro

Business Self

10/10

Exceptional

02 Sep 2024

Tiffany

Great Place

10/10

Exceptional

01 Sep 2024

Xavier

Siempre recomendado

Business Self

10/10

Exceptional

29 Aug 2024

Xavier

Excelente , siempre lo recomiendo

Business Self

2/10

Poor

25 Aug 2024

Claude

The property is dirty and the staffs are rude. Fill unsafe with people smoking in the elevator and others fixing their car in the parking lot. Extended stay it is not longer what it used to be. No ice maker
No breakfast as they claimed online
No micowave.
I wilm not recommend this hotel.

8/10

Excellent

22 Aug 2024

Louis

Nice place to stay

10/10

Exceptional

13 Aug 2024

Xavier

Great personal

Business Self

2/10

Poor

29 Jul 2024

Jennifer

I booked 2 double beds and was given 1 king for 3 adults. We had to change properties because they could not honor my initial booking.

Business Family

2/10

Poor

27 Jul 2024

Yamal

Upon check in door key didnt work 2 times. Front desk agent hiding in back room all the time have to wait her to come to desk. No name badge worn and started arguing with me that i throw the room key towards her, eventhough she wasn't in the front desk.
No single USB charging port in the room.

Business Self

8/10

Excellent

21 Jul 2024

Antoine

This place is a wonderful option for a weekend stay just don’t expect the nicest hotel you’ve seen in your life definitely due for some renovations but overall solid

Leisure