Name: Comfort Inn Bossier City
Address: 2717 Village Lane, Bossier City, 71112, US

6/10

Pleasant

03 Aug 2026

Chatney

The hot water didn’t get hot at all

Friends

10/10

Exceptional

22 Jul 2026

Lori

Have the hotel doors fixed and the shower light fixed

10/10

Exceptional

20 Jul 2026

Katrina

Ms Veronica was amazing she always kept a smile on her face she was very friendly but other than that the stay was quite relaxing wish the toilet was low the shower door was hard to open and close but I will definitely be back 💛

Friends

8/10

Excellent

17 Jul 2026

Erica

Nice hotel room was very clean didn't see a problem with it staff and the breakfast was good

Friends_and_family Friends

10/10

Exceptional

16 Jul 2026

steven

Our room was spacious and clean, everything worked but the door was extremely hard to open and close. Other than the door everything was fine. If whoever needs to know, it’s room 121

10/10

Exceptional

15 Jul 2026

Carol

The room was clean and very comfortable! Staff is very helpful, and so friendly. Will stay here again!!!

10/10

Exceptional

14 Jul 2026

Adriana

Clean room. Smelled really good.

Self

10/10

Exceptional

29 Jun 2026

Laurel I

big clean room, friendly staff, delicious breakfast, lots of parking, safe but in the middle of town, near restaurants and shopping.

Partner

10/10

Exceptional

27 Jun 2026

Nathaniel

Good room friendly staff

2/10

Poor

26 Jun 2026

Isaac

terrible Bad Service.

8/10

Excellent

22 Jun 2026

Jonathan

Clean and great staff. Breakfast was nice.

Family

10/10

Exceptional

19 Jun 2026

Tabitha

Absolutely loved staying here. Would love to rate it a 5 stars but the pool areas is why I’m only doing 4 stars. The pool itself was okay. Needs a little TLC and there were dirty towels everywhere from other people just leaving them.

Family_with_children

10/10

Exceptional

14 Jun 2026

Laurel I

Friendly staff, loved the pool, delicious breakfast, clean room, great location

Partner

4/10

Poor

12 Jun 2026

shawn

The carpet is dirty, the rooms stink like it has been wet, the shower looked dirty. This hotel is in bad need of a major upgrade.

Partner

8/10

Excellent

29 May 2026

Nick

Everything good except for the pool not being open as advertised. It was clean water clear pump on but told us not open . Kids were very disappointed and we chose the hotel bc of pool.

Family_with_children

4/10

Poor

24 May 2026

Chris

Bad odor in room, light in bathroom didn’t work.

Family_with_children

10/10

Exceptional

10 May 2026

Danette

The staff were extremely kind and helpful. Location was convenient.

Friends_and_family Friends

6/10

Pleasant

02 May 2026

Jeff

After checking in and entering our room #421 the room felt warmer than the AC unit stating 64*. We were gone most of the day Friday but when we returned the room was very warm. I just assumed the AC unit would eventually cool the room down some. Around midnight the unit showed FO (Freon out) so the rest of the night we sweated it out. Saturday I inform the clerk at the desk and he did have a new unit put in while we were gone. The two drawers to the desk/dresser would not stay closed. I will say that all the stay were friendly.

Family

10/10

Exceptional

20 Apr 2026

Susan

The friendliness and cleanliness

6/10

Pleasant

04 Apr 2026

Brittney

Rooms were disgusting, not clean. Questionable substance on the comforter called manager and they took the sheets off the bed to go and wash them instead of just giving us a whole clean new set. The door to the room also looked like it had been kicked in and broke it off the hinges and then someone tried to fix it.

Friends

2/10

Poor

04 Apr 2026

Chloe

Would not recommend this hotel. The lobby smelled horrible. Our room was dingy and dirty. The bedding had holes and stains on them. The shower floor was brown. We canceled the night we got there and booked a different hotel last minute. Fortunately the staff was very understanding and gave us a full refund which we really appreciated.

Partner

6/10

Pleasant

29 Mar 2026

Laura

The hotel is by the train tracks, that run often.

Partner

6/10

Pleasant

20 Mar 2026

Deborah

Room was musty smelling and dusty. Barhroom light needed to be flicked on and off several times to get the light to light up. According to front desk it wasn't the bulb, the switch. Which it did work. Sticky floors as too much soap is used to mop floors.

Partner

6/10

Pleasant

17 Mar 2026

Iva

I am a nurse with a back injury...arrived and NO ELEVATOR SERVICE and NO AVAILABLE STAFF to assist with luggage to the THIRD FLOOR...And needless to say I was not informed the elevators were out of service prior to payment

Self

4/10

Poor

15 Mar 2026

Daniel

Toilet didnt work, elevators didnt work, bathroom wasnt cleen, shower door was hard to open and smashed hand openong it

4/10

Poor

07 Mar 2026

Brittney

The room was decently clean, there was no coffee or coffee maker. There was no shampoo in the shower. The most inconvenient thing is that we weren't informed that the only elevator they had wasn't working

6/10

Pleasant

07 Mar 2026

Erica

We had no issues with our stay. The elevator was down and has been down for a while according to the employee. The room was clean and smelled good.

Family_with_children

2/10

Poor

05 Mar 2026

charity

The room toilet and light was not working. We were only staying for a couple of hours so did not feel the need to complain. Front desk staff was okay but seemed more tired than anything

Family_with_children

2/10

Poor

01 Mar 2026

Joseph

Booked for proximity to the sports complex for a tournament. The reviews all led us to believe that it was a good location and a clean place to stay. Wasn’t expecting a 5 star resort, but in line with a usual Comfort, Hampton or Holiday Inn Express.

Rolled our belongings in to check in and the first thing we notice is the yellow tape around the only elevator - it’s closed, must use stairs. I asked the desk how long it had been not working and am told it has been out for weeks, and wlll not be repaired for at least another few weeks. Weeks!

So i carried all our bags and gear upstairs and drop it all in the room and go to wash my hands. The sink barely drains, so it quickly fills up with water that we have to wait quite a while to clear. While waiting for the sink to drain I go to unpack our bags and get ready to go to sleep, only to notice stains on the comforter on the bed. Go to use the bathroom and there is hair. Only two towels on the rack. Screws missing from the chain lock on the door. Since it’s 10:30 at night we have no choice but to stay the night.

The next morning we go downstairs for breakfast…no eggs available, very little food to choose, and lines for the waffle makers (presumably because it’s nearly the only option).

If only I had a bad experience it could be chalked up to one bad room. But the other two people from our team had similar complaints, dirty comforters, no breakfast options, the others even said they had no lights. Lobby coffee was only +

Friends_and_family Family

6/10

Pleasant

27 Feb 2026

Amy

The room was fine, but it would have been nice to know the elevator was out of order before we got there.

10/10

Exceptional

23 Feb 2026

Charles

great room; clean and staff were welcoming.

Family

10/10

Exceptional

21 Feb 2026

Nathaniel

Good....

8/10

Excellent

20 Feb 2026

Denise

The room was clean and the staff were friendly.

2/10

Poor

20 Feb 2026

Cierra

The staff were great. The room wasn’t up to my expectations. It was filthy in certain areas. The pillowcases were dirty, shower wasn’t cleaned, floor was sticky.

6/10

Pleasant

17 Feb 2026

Chris

Room was okay sheets had some stains,didn’t stay in room very long pretty much just slept

4/10

Poor

16 Feb 2026

Freddrick

Elevator wasn't working had to walk three flights of stairs to get to the room. T.v. was not working as well.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Melanie

Courteous staff, clean rooms, and delicious breakfast.

4/10

Poor

09 Feb 2026

Ranikka

The elevators were broken, so we had to use the stairs. Going up the staris the guy in front of us pulled the railing going up the stairs off the wall. Finally gotninto our room and there were no towels what so ever. Front desk stated that if we wanted towels we'd have to come back down stairs and get them. He said that he was busy amd wasn't going to come bring us any towles.

Partner

6/10

Pleasant

01 Feb 2026

Amber

The door to the room would not shut. It was off-center. It took two of us slamming and kicking to close it. The light switch in the bathroom had a short in it. When you turned it on, it took a minute to come on. One of the beds had stains on the comforter. The only positive thing I have to say is that the staff was awesome. The sweet woman working when we checked in was sweet and helpful! I will also say besides the train coming through at 2 am the hotel was very quiet!

Friends_and_family Friends

10/10

Exceptional

29 Dec 2025

Angela

No comments

10/10

Exceptional

29 Nov 2025

Kimberly

Room was Clean. The check in staff wasn't Friendly. The Breakfast was GOOD and The Morning Staff was Very Helpful and Friendly. I forgot her name. My Overall Stay was AWESOME !!!

Friends_and_family Friends

2/10

Poor

17 Nov 2025

Csndice

The room was in terrible condition. The staff person who checked me in was unpleasant as well.

10/10

Exceptional

03 Nov 2025

Nathaniel

Evertthing was good parking safe clean secure...

Business

10/10

Exceptional

26 Oct 2025

Michael

Fine stay.

Business

10/10

Exceptional

11 Oct 2025

Dylan

it was stable

Business

6/10

Pleasant

06 Oct 2025

Phillip

Room was humid...

4/10

Poor

29 Sep 2025

Dee

The best part about this hotel was its proximity to the ball park and Outback Steakhouse. Other than that, it did not meet expectations in cleanliness, accommodations, or service.

Friends_and_family Family

2/10

Poor

28 Sep 2025

Devin

Property was okay. But Expedia told me I had a double room booked, which I paid for. Then I get there and they don’t even have double rooms. Very disappointed!!!

10/10

Exceptional

21 Sep 2025

Steve

Great experience!!!

Very friendly staff, room was very clean, breakfast was just the average hotel meal.

Business

2/10

Poor

16 Sep 2025

Brittany

Aweful.

Dirty. Beds and sheets were so stained could tell if they were clean or dirty. Had to be moved to a different room because the sink and bath tub leaked all over the floors.

Friends_and_family Family

2/10

Poor

14 Sep 2025

Genesis

The bathroom was dirty and the beds and pool very dirty too

10/10

Exceptional

14 Sep 2025

Kayla

Hotel was excellent and the stay was very pleasant

Business_and_leisure Self

2/10

Poor

11 Sep 2025

marion

A horrible weekend.

Service has declined greatly; this establishment is harming the Comfort Inn brand. Dirty dinghy linen, damp room, it was totally uncomfortable.

Self

2/10

Poor

10 Sep 2025

Jimmy

This property was utterly run-down, neglected, dirty, and in terrible condition.

Friends_and_family Family

8/10

Excellent

02 Sep 2025

kathy

Room was good, I was given a handicap room. the roll in bathroom light didn't work. I informed the front desk. No one came to fix it. I took a table lamp & put it in the bathroom to shower. Flushed the toilet & the chain broke. I didn't bother to report it as the bathroom light was never fixed when reported.

Leisure Self

10/10

Exceptional

01 Sep 2025

X

Great stay

Leisure Self

2/10

Poor

29 Aug 2025

Halema

i made only one booking via Expedia and used the Change Date option. Instead of updating, the hotel treated it as two reservations and charged me twice (one as no-show). Very unfair and disappointing.

4/10

Poor

18 Aug 2025

Verified traveler

Was not happy with this stay

The room had a mildew smell to it. My wife and i had to go by some lysol to spray down everything to help with the smell. Had to wake up in the middle of the night to spray again, cause the smell came back. Inside the microwave had look like food was spilled in the crack of and was not cleaned. The ironing board cover was nasty and dirty, i couldn't use it like that. The tip on the iron was broken off. The spread on one of the beds had a few stains on it like it was dirty. Glad we was only there for one night, other then that, i would've ask to be moved to another room. I can't say all the rooms are like that, maybe i just had a bad room. But it was very uncomfortable. I have to come back to Shreveport in October, and need 6 rooms, but after that stay, I'll take my business elsewhere.

10/10

Exceptional

10 Aug 2025

Shekeitha

Quick

10/10

Exceptional

07 Aug 2025

Allegra

Staff was friendly & very helpful‼️

10/10

Exceptional

04 Aug 2025

Sheree

The breakfast was ok and the beds were very comfortable

Leisure Family

8/10

Excellent

01 Aug 2025

Carl

The Hotel meets all of the can use some upgrades.

8/10

Excellent

26 Jul 2025

Keisha

Great for price and good location

It was a really nice room, just the bathrooms need some up to date repairs, but very spacious and the people were very accommodating. Had 2 stay an extra night and it was no problem.

Self

6/10

Pleasant

19 Jul 2025

Maria

The beddig smelled bad

8/10

Excellent

14 Jul 2025

Andrea

Veronica the staff was excellent She was very helpful and knowledgeable of what was going on anything that she could help with she did.. my biggest issue is that when the cleaning crew takes your towels, it’s hard for you to get replacement towels in when I have to go out to the store to get towels because my friends and family doesn’t have towels that part is unacceptable. That was my biggest problem. Everything else was fine, but that was a big issue when you have to take a bath and you have no towels to take it and the front desk can’t give you any because they don’t have any to give.

Leisure Family

6/10

Pleasant

09 Jul 2025

Virginia

Hotel needs updating

I’ve seen in a lot of hotels. I’ve stayed in a lot of queen size beds. Also, the queen size bed was a little small to be a queen size of you. In my opinion. The whole tails elevator shakes. The food was OK.

8/10

Excellent

08 Jul 2025

Trinisha

Elevator i

8/10

Excellent

01 Jul 2025

WESLEY

Nice and clean front desk was very nice will be returning

Self

10/10

Exceptional

30 Jun 2025

Chemesha

Good Stay

The rooms were clean,pool area clean.The bed pillows are not comfortable at all.The staff was very welcoming and nice.This was our 1st time getting a room away from the casino and was very skeptical but overall it was good and we would definitely come again if needed.

Friends_and_family Family

4/10

Poor

30 Jun 2025

Verified traveler

Could be better

Breakfast is awful, hotels needs an upgrade. Our room had gnats coming from the sink. The only good thing was the bed, very comfortable. The staff was nice though.

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Quiona

Everything was amazing !!!

Leisure Partner

8/10

Excellent

09 Jun 2025

Verified traveler

Room issue quickly resolved

Was given a room with a faulty door. Door would not lock from the outside.. had to switch rooms. Staff was understanding and it was an easy switch!

Friends_and_family Friends

10/10

Exceptional

01 Jun 2025

Maggie

The host was amazing and kind and we had a great time

Business_and_leisure Family_with_children

10/10

Exceptional

30 May 2025

Kemesha

Comfortable

Partner

10/10

Exceptional

29 May 2025

joseph

💯

4/10

Poor

25 May 2025

Nikki

Ac was broken in first room was moved to another room that the toilet didn’t flush and was leaking. Told front desk and was adv they are full

Leisure

4/10

Poor

11 May 2025

paul

NO THANKS

This place looks great on the outside and rooms, hall ways, walls, towels, bedding, and terrible pillows were all NASTY.
Its scary to sleep on less than clean sheets, and impossible to sleep on dirty sheets.

Friends_and_family Family

10/10

Exceptional

06 May 2025

Dawn

The property and our r9omwas clean, convenient, and well kept by the staff on duty. Veronica at the front desk was very friendly, personable and knowlegeable of her job.
She was the epitome of what hospitality should look like. We really appreciated the time she took to attend to our needs.

Leisure Family

2/10

Poor

01 May 2025

Tameka

The property wasn’t the cleanest. The beds were dirty. There was no concern about how the rooms were kept up. The bed smelled like old pee. No towels….when I asked for towels that told me there wasn’t any but after I told the person sitting at the first desk so towels appeared. Lights do not work.

Leisure Partner

2/10

Poor

29 Apr 2025

Blake

Not quite what the pics show online. Not horrible but not as shown. Power was out and had to relocate.

Leisure Family

2/10

Poor

28 Apr 2025

jessica

The power was out for over 6 1/2 hours. No hot water until midnight. No clean towels. The ho

4/10

Poor

27 Apr 2025

Kelley

The sheets and towels had stains. Our bed had dirt at the bottom like it had already been used. We asked for new bedding and towels and never received them.

10/10

Exceptional

19 Apr 2025

OLEVIA

Housekeeping was amazing

10/10

Exceptional

11 Apr 2025

Kimberly

Great Stay

Friendly Service and the room was clean n great breakfast

Partner

2/10

Poor

05 Apr 2025

Ashley

Bed felt wet and tub wasn’t clean good HORRIBLE smell in the room sheets on bed had stains on them

Family

6/10

Pleasant

23 Mar 2025

Kendra

Overall stay way okay. It was clean. 4th floor had a bit of a smell. There cloud have been a leak or something to cause the smell.
Other than that it was a good stay.

Self

8/10

Excellent

03 Mar 2025

Gwenda

There was an angel at the front desk, greeted me warmly, and was very friendly and helpful. In the room, there should have been a wastebasket in the bathroom, but there wasn't and the prior guests used coffee filter was still in the coffee pot. The bed and pillows were comfortable.

Business

2/10

Poor

23 Feb 2025

Rashunda

This hotel is not clean.

8/10

Excellent

22 Feb 2025

Amy

Nice facility,,,

Leisure Family

8/10

Excellent

17 Feb 2025

Jason

The staff were friendly and accommodating. They were very helpful in resolving any cleanliness/upkeep issues related to the room booked, which did unfortunately exist. But all in all, it was very a convenient and easy stay for a quick get-away.

Leisure Family

6/10

Pleasant

16 Feb 2025

Chandra

Ok!!

Comforter, pillow cases, and tub wasn’t clean, called front desk about it but never got anything. The front desk worker was very friendly and quiet place to stay in.

Partner

8/10

Excellent

02 Feb 2025

barbara

Quiet

Leisure Family

8/10

Excellent

27 Jan 2025

Amy

We had a small issue with our toilet, but we were able to fix it ourselves. The staff were very friendly. We would stay again for sure.

Leisure Partner

10/10

Exceptional

11 Jan 2025

Traci

Wonderful

10/10

Exceptional

09 Jan 2025

Lakeshia

Everything was nice

8/10

Excellent

06 Jan 2025

David

Train passing nearby in early morning hours was a disruption to sleep at times.

4/10

Poor

30 Dec 2024

Sylvia

I have stayed here many times. It's never been the Ritz but it was comfortable. This time it was awful. Apparently they don't have people check the rooms before people check in. My refrigerator didn't wirk so I had to move. Plus, hallway was filled woth the overwhelming smell of weed being smoked. It seems this place is now a druh hub. I won't be back.

Leisure Self

10/10

Exceptional

08 Dec 2024

Marcus

Nice property

Leisure Family_with_children

10/10

Exceptional

02 Dec 2024

Bobbie

The room was clean and comfortable! The staff was available and knowledgeable! Would definitely stay there again!