Name: Residence Inn Shreveport Airport
Address: 4910 W Monkhouse Dr, Shreveport, 71109, US

8/10

Excellent

18 Jul 2026

kiya

Air was out in the breakfast area and my room's bed was not fully made and it lacked pillowcases upon arrival

10/10

Exceptional

05 Jul 2026

Debbie

The residence inn by Marriott Shreveport airport area was very nice
Our king suite had an amazing walk in glass 🚿 shower hot water
The luxurious bedding we enjoyed very much
The A/C worked amazing
Very spacious

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Barry

Nice place even though it was in a bad neighborhood. Concerned about my car at night. The room was spacious and had a full kitchen. When I called the day before inquiring about what exit to take, they didn't know.

Self

8/10

Excellent

30 Jun 2026

Lori

The room was great and the staff was exceptional

Family_with_children

10/10

Exceptional

30 Jun 2026

Isela

Check in was easy, breakfast was good, phone was missing from room, iron didn’t work but was given a replacement as soon as we asked. Overall was a good experience.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Patrice

It was really great except the a/c was not working in the lobby areas and the elevator was broken so we had to use stairs to our 2nd floor room.
Breakfasts were great! Perfect variety each morning. Staff extremely nice and friendly.

Friends

4/10

Poor

31 May 2026

Jerry

1)The elevator was down the entire trip.

2)There was a lot of door slamming.

3)Lawn needed cutting and was eventually was attended to

Partner

6/10

Pleasant

23 May 2026

Bailey

The property is in a terrible area. At a surface level, the hotel is ok. But you see lots of things that need repaired.

Family

8/10

Excellent

18 May 2026

Kenneth

I love how clean the property was! But I wasn't prepared for the shower only having half a door and the other half being open while showering....lol

Family

4/10

Poor

10 May 2026

Christopher

This property needs some TLC. Carpets in common areas look like they hadn’t been vacuumed in over a week, lots of dirt and stains, wrappers on the floor in the elevator that were still there from the night to the morning. Room looked old. The shower floor pan was dirty, should be white but was kind of grey. Marriott should be ashamed with the quality of this property. On the flip side, the staff were very nice.

10/10

Exceptional

05 May 2026

Lori

I booked a room for 5 people and there were no linens for the sofa bed. We arrived late so my teenager had to sleep on the couch with a blanket we brought:

2/10

Poor

04 May 2026

Regginald

Don’t do it. Smells like a nursing home!!

Family_with_children

8/10

Excellent

26 Apr 2026

James

Staff was very friendly. I switched hotels from another due to issues with elevator. I have stayed at a residence inn previously and was pleased. Area around is not the best but I looked at several other places and it’s all about the same. This place is fenced in. Room was great. Perfect, except for being right over pool and people wanted to play music till late. Front desk did respond and had them turn down. I liked it enough to book it again this weekend as rates were better and it’s close to the area I have to work at and close to casinos if you wish to go.

Self

6/10

Pleasant

24 Apr 2026

Mari

The room was fine, spacious and just what we needed after a long drive. The pool area needs some work. The water hadn't been cleaned in I don't know how long. I would have cleaned it but there was no net. There were weeds and grass growing thru the concrete and it was dark. Not sure if the pool even had a light but the area around the pool needs better lighting. We did enjoy breakfast each morning in the lobby. They had a little bit of everything.

Family_with_children

10/10

Exceptional

21 Apr 2026

Sherene

Our room was good. They don’t have the amenities that they use to have so it made cooking a little difficult.

4/10

Poor

16 Apr 2026

Christopher

Can’t believe they charge $160/night for this location. It looks like it’s falling apart from the outside. The carpets are sticky and dirty. It’s a terrible musty smell in the entire place. I’m just overall disappointed with this Bonvoy location. I may have to switch back to Hilton. I couldn’t even shower cause it just did not appear clean. I would not recommend

Pet

10/10

Exceptional

22 Mar 2026

paul

Breakfast was awesome

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

Jackie

Surrounding property in desperate need of lawn mowing. I booked a suite but was given a studio. I had to go back to the desk to get the correct room. Breakfast was disappointing.

Partner

8/10

Excellent

21 Feb 2026

David

no the room wasn't spotless in that someone had patched a sheetrock square (shoddy job) and left the sheetrock dust on floor molding and floor, really? Also, they want you to be responsible for damages like most hotels and there was a crack in bathroom sink where somone had dropped something very heavy. Alll I could do was report it to desk that i had not done it.. Get it fixed or replace it. The entire neighborhood had closed / run down hotels across street and nearby...not a good sign.

Partner

10/10

Exceptional

15 Feb 2026

Patricia

My family and I was very pleased with the staff and our room. I would definitely use this hotel again the next time I travel to Shreveport. And I would highly recommend it to my family members traveling to Louisiana

Leisure Family

6/10

Pleasant

26 Nov 2025

Melvin

The staff was friendly and courteous. The room was clean and in good condition. There were a few concerns. There was a shortage of towels, I could not contact anyone by using the phone in the room for any services. We discovered that 3 out of 4 windows were unlocked. These windows were on the 1st floor on the side of building adjacent to a wooded area which is a safety concern.

Partner

10/10

Exceptional

06 Sep 2025

Loreli

It had a unique setup, very comfortable

Leisure Pet

10/10

Exceptional

15 Apr 2025

Angela

My son had emergency surgery and we needed to check in a little early. The hotel was accommodating.

6/10

Pleasant

10 Feb 2025

John

This room was not handicap accessible as stated.

Business Family

10/10

Exceptional

17 Nov 2024

Joyce

The amenities provided in the room. Only dislike was not having a bathtub

Leisure Family

6/10

Pleasant

23 Jul 2024

Rebeca

We booked this hotel months in advance online out of convince of being right by the airport and the freeway into town. The other reasons for booking was because the room had a kitchenette with full size refrigerator. The dishwasher door was not level so we did not use as I was afraid it would not seal properly. There was an adequate amount of dishware to use for 4 people and 1 small pot for cooking. The hotel does offer a basic breakfast in the morning. HOWEVER, here are the issues we had. We never received any room keys for our room and was told that it was because of a wifi issue. Other guests we ran into had their room keys so I wasnt sure why we couldn't get ours. I asked a couple days after our check in and was still told the internet was down. We had to wait and be let into our room each time we left and came back which was very frequent. We never received any room service cleaning even though the gentlemen would come by every morning and ask if we would need it, and put us on the sheet of rooms to be serviced for the day. We had to ask for additional towels and toilet paper at the front desk, and had to take out our trash with shopping bags from purchases we made. I reminded two different ladies (2 different days) at the front desk with no luck. The pool area was horrible! The pool itself was missing cement on the bottom which could cut someone. The website shows a hot tub but there is not one at all. I cant even put it all into words as this review wont let me.

Leisure Family

10/10

Exceptional

22 Jul 2024

VggJamesia

Great family rooms

The room was great for a family.. very spacious and the full size stove and refrigerator were a plus

Friends_and_family Family

2/10

Poor

21 Jul 2024

SPEEDY

First of all the Internet was out you could not make any keys for the rooms you could not watch anything but local programs on the TV so in order to get in the room you had to go to the front desk she had to call somebody and they had to come let you in the room That was an inconvenience.

Leisure Self

8/10

Excellent

21 Jul 2024

Kylie

The Area Around The Property

Leisure Self

10/10

Exceptional

11 Jul 2024

Daniel

Could not connect to internet for gaming.

Friends_and_family Family

6/10

Pleasant

07 Jul 2024

Ralph

Not so great!

The room was stuffy, and moist. The floors were slick where there was no carpet. We were never able to get the room comfort and rid the air of the old moldy/moldew smell. The hot water in the sink didn't work. Major upgrade needed!

Friends_and_family Family

10/10

Exceptional

05 Jul 2024

Darrell

Good over night stay

Stopped for the night on a business trip. Room was very spacious with a sitting area and large desk. Checkin was quick and easy.will stay again at this location.

Business

10/10

Exceptional

20 Jun 2024

Eva

Front desk worker May(from chicago) and breakfast lady deserve gold medals!!!! best ever

Leisure Family

4/10

Poor

19 Jun 2024

Jim

No TV for both days. Things happen but biggest issue is that they have NO urgency to correct it. Customers deserve better. Would never stay there again. I’m not one to complain but needs to be said.

Business

8/10

Excellent

01 Jun 2024

John

Good Place to Stay

Our stay was fine, check in was fast, room was nice, breakfast was ok. The only problem we had was the TV, young man came and reset it but it didn't work but a few minutes, I didn't call him back.

Partner

4/10

Poor

21 May 2024

Trevor

There was hair in the shower long hair. Soap residue when the soap dish. I look like the shower was not cleaned I did not go and complain at the front desk I just washed and cleaned it myself. Also the sink in the dining area wasn't even clean everything else was in good shape

Self

10/10

Exceptional

20 May 2024

Tammie

The staff provided excellent service.

Business_and_leisure Family

2/10

Poor

11 May 2024

Erica

No tv

The tv didn’t work only in the lobby

Friends_and_family Family

2/10

Poor

18 Apr 2024

Verified traveler

Cockroach in Room

We stayed here one night and had no problems. The second time we stayed in same room and we found a cockroach on the bed frame. They did switch us to a different room without problem.

Friends_and_family Family

10/10

Exceptional

15 Apr 2024

Danielle

The staff here were absolutely AMAZING!! So helpful and so friendly!! My friends and I will recommend this hotel to anyone staying here! The young men working offered several time to help with our bags, the sweet ladies at the desk did everything they could to make our stay as smooth as possible, and the sweet lady at breakfast was just precious!!

Business_and_leisure Friends

10/10

Exceptional

10 Mar 2024

Shalette

Grandkids was able to play on the basketball court

Business_and_leisure Family_with_children

8/10

Excellent

09 Mar 2024

Dale

Great people and rooms, wifi lacks

Check in was great, the lady was very nice and informative. Room was huge, clean, and well stocked. The only complaint is that there was no wifi information and it must ot be very good because even on the tv system it was painfully slow. Pandora couldn't make it thru a whole song without buffering for minutes at a time. Other than that it and its people are A+.

Partner

8/10

Excellent

03 Mar 2024

Mark

Room great, but some issues

I really hate to criticize since the front desk staff was so nice, the breakfast was wonderful and so was the room. But I booked this hotel as a rare getaway for my wife, and the LED mirror in the bathroom was flashing. Seems minor, but maintenance came in and told me all of them are doing that. It made my wife's life difficult to put on makeup with very little lighting. The front desk told me later that not all the lights were shorted. It would have been nice for maintenance to tell me that so we could have moved to another room. Also, ice machine was out of order. I do expect more from this class of hotel

Partner

10/10

Exceptional

25 Feb 2024

Jenny

The staff was incredibly friendly! I have never had breakfast staff coming around to check on us and make sure we were good!

Leisure Family

10/10

Exceptional

14 Feb 2024

cindy

Topflightsteel 👌

8/10

Excellent

11 Feb 2024

Amanda

Staff was extremely friendly, room was nice and comfortable and affordable! We enjoyed our stay there.

Partner

8/10

Excellent

27 Jan 2024

Lana

Large room . Great walk in shower. Very comfy.

Leisure Partner

10/10

Exceptional

14 Jan 2024

Dale

Proprety conveniently located for a great price. Staff was super friendly and helpful. Will definitely stay here again!

Partner

10/10

Exceptional

02 Jan 2024

Verified traveler

Enjoy the my stay clean comfortable

Friends_and_family Family

10/10

Exceptional

24 Nov 2023

Ariana

Reception was so polite and friendly .. staff was very welcoming .breakfast was amazing with a variety of options. I would recommend hotel and definitely stay again when visiting town

Business_and_leisure Family

10/10

Exceptional

07 Nov 2023

Vincent Wayne

The ice machine was out of order: however, Reyna was extremely pleasant and helpful.

8/10

Excellent

17 Oct 2023

Brenda

Hotel

Hotel is outdated, the halls smell rotten and old. The Rooms were just okay, there was sthair on the floor in the corners of the bathroom, the cabinets were sticky in the kitchen, and the remotes did not work. Locks on the door were a bit loose and the fireplace did not work. Blinds and curtains were torn and broken. The staff was very nice and we loved the breakfast lady, she made us feel so welcome. Breakfast lady took care of us and did an accelerated job to make sure we had what we needed.

Friends_and_family Family

10/10

Exceptional

12 Oct 2023

Tina

The suite was well maintained and was very clean and comfortable. Everything about our stay was good. The service was excellent in that we inadvertently left a piece of luggage on the curb in the parking lot where we were loading. Within 10 minutes of leaving we received a phone call from the front desk telling us about it. We were able to turn around at that point and retrieve it. Their prompt and thoughtful service was very much appreciated. In fact, due to our experience, we have booked a suite for our return trip to AZ.

Leisure Family

4/10

Poor

09 Aug 2023

Jennifer

Horrible customer service, outdated

Housekeepers were chatting on our couch when we opened the door. Room obviously wasn't ready or being worked on. Air conditioner wasn't working and after 2 visits to our room, the maintenance man said he'd return with a manager. He never did. Our family of 5 slept in a hot room. Only 3 TV channels had reception. Overall, very run down.

Friends_and_family Family

10/10

Exceptional

12 Jul 2023

AGUSTIN

Thank you for being so patient with me.

Business Pet

8/10

Excellent

29 May 2023

Gayla

Lots of room and clean.

Hotel lobby was nice and clean. Friendly workers. Rooms large, clean and beds very comfortable. Location was a bit sketchy. Thankful for iron fencing around building and nicely lit.

Friends_and_family Friends

6/10

Pleasant

20 May 2023

Lennox

What I liked:
1. The people at the front desk were warm, friendly and helpful.
2. The continental breakfast was really good.
Things I didn't like:
1. There was a cockroach in the lobby when I went to check in. I killed it.
2.The rollout bed had stains on the mattress.

Business Family

10/10

Exceptional

29 Apr 2023

Louis E

CSR Staff were Excellent! My car was secure, spacious, clean comfortable room

Leisure Partner

4/10

Poor

24 Apr 2023

Keith

A substandard property!

This is a very disappointing property. No water in the pool, no hot tub, toiletries in shower were empty, no luggage cart. It was a job to just get settled in. For $170/ night it was terrible!

Partner

10/10

Exceptional

15 Apr 2023

Darren

Great stay! Friendly staff!! Clean nice rooms!

Leisure Family

8/10

Excellent

06 Mar 2023

Trenell

Nice

Business Partner

4/10

Poor

02 Mar 2023

RICK

Not safe area.

Carpets dirty and worn. Sink in bathroom designed for midgets. Business center printer not working. Shady area. People lurking in parking lot. No front desk staff twice went down, no one to be found.

Business

8/10

Excellent

21 Feb 2023

David

Just what was needed

There was some conflict with the Hotels.com bookibg and what they actually had available. Front desk was able to take care of it and get me checked in.

Property is rennovated and pretty clean, but there was a distinct smell of snoke and \"weed\" in the hall. Luckily it was not present in the room.

10/10

Exceptional

21 Feb 2023

Pamela L

I loved the rooms, and the food and beverage for breakfast was great, Rayna who is in charge of the food and beverage was so nice. All of the staff we met were very nice I will stay there again and recommend the Residence Inn

Leisure Family

10/10

Exceptional

20 Feb 2023

Kimberly

Will stay again

It was an older place but remodel. Felt very safe for a women's traveling alone for work.
Rooms big along with full kitcken.
Staff friendly .
They said they had reception during select days. But did not have any during my stay which included weekdays along with wknd

Business

10/10

Exceptional

11 Dec 2022

Laura

Very nice

Leisure Family

10/10

Exceptional

14 Nov 2022

Desirae

My room was huge! The bathroom had a walk in shower and the bed was extra comfy. Breakfast was really good. The only negative things were the dishwasher and light fixture above the dining table. I tried to wash the dishes and it was pouring water out the front. The light fixture was missing and bare wires were exposed. I let the front desk know and they apologized for the inconvenience. Overall this was an awesome place to stay and I will choose them again.

Business Friends

10/10

Exceptional

27 Oct 2022

Rhonda

The hotel was amazing but the area had loose dogs and cats at the hotel. To many vacant buildings thats causing himeless people and stray animals tjat was coming to.the hotel

10/10

Exceptional

24 Sep 2022

Reggie

Great Front Desk Service... Leslee

Great Front Desk ! Leslee Is Fantastic
Thank for your professionalism and willingness to correct mistakes.

Friends_and_family Family

6/10

Pleasant

22 Aug 2022

sharon

Staff for check in was rude. I also came downstairs to gets some towels and a guest was asking for quarters and she was quite short with the guest. He walked away unhappy. The rest of the staff was welcoming and friendly.

Leisure Family

10/10

Exceptional

21 Aug 2022

Orlando

The hotel has been remodeled and priced in an affordable range.

Leisure

10/10

Exceptional

03 Aug 2022

Katheran

it was the quietest hotel during my road trip across country which really helped traveling with two toy breed dogs.
the staff was super professional and very nice.

Business_and_leisure Pet

10/10

Exceptional

18 Jul 2022

LaTonya

The staff was so friendly and the hotel was clean and spacious. I will be returning

Partner

10/10

Exceptional

03 Apr 2022

Robin

All the staff were great!

Leisure Family

8/10

Excellent

03 Apr 2022

Antonio

I loved everything about the unit, the only issue i had was the a/c didn't work.

Business_and_leisure Partner

8/10

Excellent

22 Feb 2022

Djavan

Good Review

My stay was very good, staff were very helpful and pleasant.

Business

10/10

Exceptional

29 Nov 2021

Jason

Beautiful property and room spacious and clean lots of amenities

Leisure Pet

10/10

Exceptional

27 Nov 2021

Joi

The staff was so friendly, the hotel is very nice love how the living room is separate from the bathroom.

Friends_and_family Friends

10/10

Exceptional

23 Oct 2021

Eugene

The property was what I expected

Leisure Family

10/10

Exceptional

24 Aug 2021

Verified traveler

Stay here, you won't be disappointed

Everything was great. Clean and well maintained and friendly staff.

Partner

8/10

Excellent

16 Aug 2021

Milo

We get there and find one remote in the room. It works the bedroom tv, but the living room tv doesn't turn on. We call down and they bring up another remote. Still nothing. I investigate. The tv was unplugged, however the tv still will not turn on. They change rooms for us. The new room had that wonderful perfume over funk smell. My dog was also able to find many hidden treats that I guess were missed cleaning. I will stay there again.

Friends_and_family Family

6/10

Pleasant

02 Aug 2021

Gerald

it was just okay not as nice as I expected

Friends_and_family Family

8/10

Excellent

18 Jul 2021

Verified traveler

N/a

Business_and_leisure Family

6/10

Pleasant

01 Jul 2021

Verified traveler

No face towels in the room, small bathroom door was too big for the bathroom itself and the shower door couldn’t close all the way bathroom floor dirty hand towels appeared used

Leisure Family

8/10

Excellent

26 Jun 2021

Verified traveler

It seems like every room in this hotel has something falling apart. It's okay for short term but hard for long term since there is something wrong in each room.

Business Partner

8/10

Excellent

22 Jun 2021

Trina

Amazing

Friends_and_family Friends

10/10

Exceptional

17 Jun 2021

Verified traveler

Great staffing Great place to stay. I would go back again.

Business Family_with_children

6/10

Pleasant

23 Mar 2021

Verified traveler

Front desk lady was amazing with great customer service. Our room smelled like cigarette smoke. The bathroom sink was clogged. Our stay was ok.

Friends_and_family Family

10/10

Exceptional

23 Mar 2021

Verified traveler

I liked how it was a suite and had everything we needed. It was a great experience

Leisure Partner

4/10

Poor

19 Jan 2021

brian

The staff was awesome and we had a good conversation with them, they deserve a raise. As for the condition of the hotel and rooms that is another fact. On the way to our room the floor in the halls were filthy looked like saw dust was on the floor. When we got into our room the conditions looked ok but the floor was very dirty it didn't look like it had been vacuumed in awhile. Then on top of that we could not get the TV to play for us we tried several times and it would not come on. We did ask for help but the front desk people could not come to our room to help fix the problem. It kind of spoiled the evening time cause we wanted to relax and watch the NFL Playoffs and could not. We then went to dinner when we returned a couple of hours later the problem was still not fixed so I went down and we were moved to another room. It was a pain to pick up our things and move to another room. When we got to the room it had the same dirty floor and when we got to the room apparently spiders ran across the wall in front of my fiance. I have stayed at the Residence off of Monk-house several times and they have always been awesome. But this the worse time i have ever spent at the hotel. Thanks for listening Brian Goody

Leisure Partner

10/10

Exceptional

01 Jan 2021

Jasmine Johnson

It was a wonderful hotel smell like a pool a clean pool great breakfast and etc

Friends_and_family Family_with_children

4/10

Poor

25 Oct 2020

Gina

The room was filthy, carpet was so old and looks like it hasn’t been replaced for ages

Business

8/10

Excellent

24 Oct 2020

Latasha

Attend the desires of the resident

The hotel staff was nice and willing to accomadate the room i wanted as decribe on hotels.com

Friends_and_family Family

8/10

Excellent

11 Aug 2020

Desiree'

It Works

1st room had no bulb in the shower, missing light fixture over the kitchen table, no ottoman to the dirty couch, a/c wouldn't kick on, and the kitchen cabinets were dirty. Called front desk and she gladly moved us to another room on the same floor. 2nd room was MUCH BETTER. CLEAN, ottoman, light fixture, bulb, and COLD AIR. The couch was newer/cleaner as well. The rooms are renovated and up to date. Stainless steel and dark cabinetry. The only con was the outdated lighter wood colored tables/furniture. They dont match the sleek updated room. I would stay here again overall.

Friends_and_family Family

10/10

Exceptional

18 Jul 2020

Verified traveler

Beautiful...Beautiful...Beautiful! Wonderful service and wonderful room. I highly recommend the Residence Inn Shreveport Airport, Shreveport, LA

Business Self

6/10

Pleasant

14 Jul 2020

Residence

Can't get the t.v. 's to work. For 100 dollars a night, you would think that would not be a problem

Leisure Self

6/10

Pleasant

11 Jul 2020

Momof5

Dishwasher had water all over the floor they came and vacuumed it up and act like they didn’t know what was going on and then we had no toilet paper was told to go into the women’s restroom that was downstairs that was public to anybody and grab a roll out of the bathroom and it was already used I can wasn’t brand new to be opened

Leisure Family_with_children

10/10

Exceptional

06 Jul 2020

Verified traveler

Clean room. Nice atmosphere. Would recommend and when I visit Shreveport again this will definitely be my hotel of choice.

Leisure Family

8/10

Excellent

04 Jul 2020

Verified traveler

Good clean rooms. Very Polite staff. Not much selection on the grab and go breakfast.