Name: Clarion Pointe Shreveport
Address: 5204 Monkhouse Drive, Shreveport, 71109, US

10/10

Exceptional

25 Jul 2026

Laura

Needed somewhere to stay at short notice due to a family emergency. This was minutes from everything hospital, Walmart, food. The room was clean, cool and the pillows were super comfy. Staff was friendly. Right by police station.

4/10

Poor

23 Jul 2026

Tricia

The whole hotel had a terrible odor which completely ruined our stay. Wouldn’t recommend.

6/10

Pleasant

21 Jul 2026

Chris

The staff was great, room was clean. Bathroom was small and awkwardly arranged, with very little counter space and the bathroom sink sticking out into the entrance. But the real reason for a lower review is the smell. Our “non-smoking” room smelled intensely of cigarette smoke. Very unpleasant.

Partner

10/10

Exceptional

21 Jul 2026

Samantha

The staff here was just great! Helpful, friendly and knowledgeable. The room was lovely and quiet. Definitely will stay again!

Family

8/10

Excellent

18 Jul 2026

Colette

Room was nice and spacious, with the kitchenette. Property was alright, but the hallway had a slight smell to it. Rooms were redone and exactly as pictured

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Jason

Great clean comfortable room for our overnight stay.

Family_with_children

10/10

Exceptional

17 Jul 2026

stefanie

It smelled every where in the hotel. Everywhere was clean staff was super friendly and helpful will definitely stay again

Partner

8/10

Excellent

16 Jul 2026

Karl

Clean room good staff and comfortable beds.

Self

8/10

Excellent

15 Jul 2026

Robert

Pool was nice but not open late enough could hear noises so had trouble falling asleep as im a light sleeper breakfast was good just wish they had sliced tomatoes and omelets and fresh squeezed orange juice

Partner

10/10

Exceptional

13 Jul 2026

GLENN

Great location near airport.

Self

4/10

Poor

13 Jul 2026

Erica

My bathroom door couldn't close . So no privacy in the bathroom . Bathtub was not clean

Friends

8/10

Excellent

13 Jul 2026

Tonya

The overall stay was wonderful will be staying again

Partner

8/10

Excellent

13 Jul 2026

Amanda

Clean, updated- walls are super thin but overall stay was good

Partner

6/10

Pleasant

13 Jul 2026

Jessica

I have stayed at this hotel in the past and loved it this time I was disappointed first thing I got a room with 2 bed 4 adults they gave me one room key I asked for another and charged $2 for another was not informed it was $2 for another key then get in the room and there was one towel again 2 queen beds 4 adults go to the front and asked for more towels was then given 3 more towels and told as soon as we were done with our showers we needed to bring them back to the front desk that night we stayed 2 nights as well as some of us take showers morning and night each time had to go get towels and repeat

Friends_and_family Friends

10/10

Exceptional

12 Jul 2026

Robert

Nice hotel

Self

8/10

Excellent

12 Jul 2026

Austin

Staff was friendly, rooms were fine(not amazing but not bad). I did have a guy who was painting the elevators catch and attitude when my young child touched the elevator wall, not knowing it was wet (no sign or equiptment was present) but wasn't anything major. Im also not sure if he was staff or a contractor, so I wont judge them off that. Otherwise, parking lot was a bit trashed. Litter all over. Hallways had an odd smell, but not so much the room. Overall, an ok place. Its not nice, but it beats sleeping in a car, and a small step up from a cheap hotel.

Family_with_children

8/10

Excellent

11 Jul 2026

Carol

No additional comment to make

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Julie

The staff was helpful and the room was mostly clean. We came on a busy night so there were no parking spaces available. Noise from doors shutting in the hall was really loud.

Partner

10/10

Exceptional

09 Jul 2026

Barbara

We were traveling home because my husband broke his ankle in AZ and we needed to see a surgeon at home. The staff was wonderful in getting us a downstairs room and helped us as much as possible. I truly appreciate them!!! Our room was very clean and breakfast was good. We did not use any of the amenities. We were exhausted!!

Family

10/10

Exceptional

09 Jul 2026

Azariah

VERY GREAT CUSTOMER SERVICE, Very clean room and breakfast was great

Self

6/10

Pleasant

09 Jul 2026

Bret

Arrived at 10:30pm. Checked in, went up to 2nd floor. Got to my room, opened door, and discovered that the room had not been cleaned. No sheets on the bed, comforter and pillows on the floor, several diry glasses and pop cans on the table. Had to go back down to front desk to get another room. While the staff was apologetic, I've never, ever had this issue before and I travel a LOT for work. Next morning a work Teams call was running late, so I called front desk to ask to move my checkout time from 11am to 12 noon, and they were pretty huffy about it--said they could only extend to 11:30am!!! I said I really needed 12 noon, and the man said he'd call me back, which he never did. Then, someone at the frot desk called at 11:10am asking if I was checking out or not.....clearly a very disorganized staff at this hotel!!

Self

2/10

Poor

08 Jul 2026

Shuntrevia

Staff had no enthusiasm when greeting customers.
No wifi STILL after me and my spouse previously stayed weeks prior.
Bedroom door wouldn't lock!
Towels were dirty!!!

Family_with_children

8/10

Excellent

06 Jul 2026

Foster

Room was clean. Staff were helpful. Location was convenient.

Self

10/10

Exceptional

05 Jul 2026

Chris

Room was clean & the place was in a good location.

Self

8/10

Excellent

05 Jul 2026

Michelle

Don't really have any issues

4/10

Poor

05 Jul 2026

Adriana

Check out was not told our room was one of the rooms without hot water. When we told the front desk they were aware that there was no hot water. Just didn’t tell us. Check out and asked why we weren’t told they had no answer other then they knew we had no hot water.

Partner

10/10

Exceptional

04 Jul 2026

Rachel

This hotel was definitely worth it! I would’ve given 5 stars all the way through but there were some minor downsides. Check in was easy and quick with the staff being very friendly! The room looked great! Unfortunately, when we used the sink it seemed to be clogged but I happened to be able to pull out the stopper and it was filled with beard hair. It cleaned out easily but why wasn’t it cleaned before? The rest of the stay was going great until we requested a room clean with the bedsheets to be changed. It was not completed as we requested, they only changed out the towels and emptied the trash. They didn’t even mop the floor. We stayed a total of six nights and requested two cleanings but only one linen change. Only the first cleaning did a mopping. Aside from those issues the stay was wonderful! The pool looked good but we never had the chance to get in. The breakfast was great although it only had small changes each morning. It consisted of waffles, eggs, sausage, potatoes, biscuits and gravy, they also had a fridge with yogurts and boiled eggs and the dry area of breads, bagels and cereal. Some fresh apples or oranges and the area of packets of oatmeal, tea or hot chocolate. Along with coffee or juice. Overall it was great! We would definitely recommend and stay there again in the future.

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Marcus

Okay but wish the rooms were a little bigger

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Israel

Very good service and clean

Self

10/10

Exceptional

02 Jul 2026

James

More than expected. Felt safe. Very clean. Staff was above and beyond pleasant. Breakfast was good. Great stay!

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Denise

Room was very clean. Breakfast was great. Staff very friendly

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Timothy

Pretty noisy, but the room was really nice. Recently updated

10/10

Exceptional

30 Jun 2026

Cherqura

This was my first trip to Shreveport and the hotel was amazing. From the time I checked into my room to the day before i left. Breakfast was amazing as there were so many choices to choose from. The atmosphere was quiet and rooms were clean and well maintained. Office staff were friendly. I will visit again soon

Partner

10/10

Exceptional

29 Jun 2026

alex

Excellent sleeping bed, pillows a bit small. We tried 2 entrances, neither had a ramp for using the luggage dolly.Parking was extra convenient to our room.

Partner

10/10

Exceptional

29 Jun 2026

Douglas

Room was clean, breakfast was good (I had eggs an sausage w/ sausage gravy), staff very friendly and helpful. I enjoyed my stay. Loved the large parking stalls.

Partner

8/10

Excellent

29 Jun 2026

Robin

Property was remodeled. Super nice.
Only issue the smell of being over sented

Self

2/10

Poor

29 Jun 2026

Broderick

Terrible room wasn’t cleaned wifi didn’t work

Family_with_children

8/10

Excellent

28 Jun 2026

Tamara

The only negative was the size of the bathroom, way to small. Great staff and the room size was good, and very welcoming to my dog. Thank you

Friends_and_family Family

8/10

Excellent

27 Jun 2026

ROBERT

There were only 2 negative aspects :

1
The room air had a very strong deodorizer fragrance. It was strong enough to be a problem for sensitive folks.

2
Our room was #101, the first one next to the staircase at the end of a hall near an entrance. The sound of people thumping down the staircase was very annoying.

Partner

10/10

Exceptional

27 Jun 2026

valeri

Such a sweet friendly front desk ladies we enjoyed our stay and the pool was great.

10/10

Exceptional

26 Jun 2026

Octavia

The staff were consistently friendly and helpful.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Mahati

Perfect place for a quick weekend stop. We had no complaints and staff were great!

Partner

6/10

Pleasant

24 Jun 2026

Annette

This property used strong chemicals for cleaning. It Was not healthy breathing in such strong fumes, made breathing uncomfortable and did not sleep well.
Would have left but paid in advance and got in late as it was a quick stop to sleep during our long travels across the country. Breakfast had what you would want for a free fill up

Partner

4/10

Poor

23 Jun 2026

SEUNGHOON

Overall over-rated hotel.

Family_with_children

8/10

Excellent

23 Jun 2026

Arionne

Quick stay, clean room, accessible location

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Andres

Would stay again. Nice place like a lot of other hotels but what sets this one apart is its next to police station for piece of mind having your vehicle parked outside. Next time I'm thru here I will stay again

Family_with_children

10/10

Exceptional

22 Jun 2026

Keandra

The front desk was personable and helpful

Family_with_children

10/10

Exceptional

21 Jun 2026

Michael

Clean room, looked newly renovated. Room was a little on the small side.

Partner

10/10

Exceptional

20 Jun 2026

Freda

it was a very nice stay, the staff was awsome

Family

10/10

Exceptional

20 Jun 2026

gwendolyn

Everything was on point ☝️ no complaints

Family

10/10

Exceptional

20 Jun 2026

wajahat

Nepal guy was good

6/10

Pleasant

19 Jun 2026

Fr R Christopher

The made a nonrefundable CHARGE (not deposit) for the second room key, despite there were two adults staying in the room. Outrageous. The staff were all polite and I noted that they were following an unconscionable policy that would mean that I would not return unless notified that this policy had been amended. Further, the cleaning chemicals used had a unpleasing odor. There was no doubt it was clean, but the smell was overwhelming. The breakfast was good, the pool looked clean, the staff could not have been nicer . . . with the exception that the policies they enforce are reasonable, which as the charge for door key it was NOT.

Partner

10/10

Exceptional

19 Jun 2026

Alma

Loved the hospitality the staff was amazing just a great stay all around

Family_with_children

8/10

Excellent

18 Jun 2026

Bernice

👍they just need prepared a better fresher breakfast other than that it was nice

Friends

10/10

Exceptional

17 Jun 2026

Terri

Considering profit the airport, the hotel was very peaceful. The area around is a bit run down but the hotel itself is very well kept. Staff was very pleasant.

Partner

2/10

Poor

16 Jun 2026

Bernice

Breakfast biscuit dry sausages over cooked hard bathroom wasn’t to clean my toilet other than that it was smelling clean n fresh and that they only give one room key for 2people smh

Family_with_children

4/10

Poor

15 Jun 2026

Kendall

for the price, it works. breakfast was convenient but the walls are THINNN.

Self

10/10

Exceptional

15 Jun 2026

Justin

Anish was the first person I met at the hotel and he did a very good job of checking me in, being friendly, and explaining the services and amenities of the establishment. He deserves a raise, even if he just got one! Make it rain on Anish!

Self

10/10

Exceptional

14 Jun 2026

Angelica

It is a beautiful modern hotel. The beds are super comfortable. It's clean and staff is friendly.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Silvia

The hotel was clean and well stocked with towels, Kleenex and bath soap.
The breakfast was amazing, biscuits and gravy, eggs, sausage, make your own waffles…cereals, coffee, juice etc.
The staff was friendly, kind and helpful.

Family_with_children

10/10

Exceptional

12 Jun 2026

Sinterra

Great stay right next door to police station and walking distance to Hoodbachi Tacos

Partner

8/10

Excellent

07 Jun 2026

Elizabeth

It was a bit loud in the hotel but other than that clean room, comfy bed and helpful staff.

Partner

10/10

Exceptional

07 Jun 2026

Lisa

Hotel was clean, front desk service was amazing and helpful! Would stay again, even though water pressure in shower was not all that great but the excellent customer service by staff made it worth it!!!

Family

10/10

Exceptional

07 Jun 2026

Monesha

It was a surprisingly clean and pleasant stay! 10 out of 10 would definitely recommend!

Partner

10/10

Exceptional

07 Jun 2026

Alessia

After being redirected from DFW, I had to find a hotel at the last minute, which was difficult as everything in the area was booked. To my wonderful surprise, I found this hotel on Expedia and was able to secure a room. The bed was incredibly comfortable, and the breakfast hours and options were very convenient. I would definitely stay here again!

Self

6/10

Pleasant

06 Jun 2026

Christie

All the reviews were great however, the property was run down a little and we found dirty Q-tips in our room in several places. I would say it’s a mediocre hotel.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Krisshawn

NICE ROOM CLEAN THEY KEEPING IT UP

Partner

10/10

Exceptional

01 Jun 2026

MIsty

We were just traveling through Mississippi and decided to stay over for the night. This was one of the best hotels we have ever stayed at. The room was clean. The staff friendly. When traveling with pets, so often you are stuck in the old, dingy rooms, but not so with this hotel. We loved our stay and will definitely consider staying again should we ever be in the area!

Pet

10/10

Exceptional

31 May 2026

Raymond

Everything was great. rooms clean breakfast excellent.
Only negative was there was old plate of food left in microwave oven from previous guest in our room 144

Family_with_children

6/10

Pleasant

28 May 2026

John

The hotel was fairly nice, but bring your heavy winter coat because your room will be freezing cold when you get there! Your breakfast, while tasty will be stone cold by the time you get to your table. There was also a noticeable bad smell in the hallways, like the smell of sewer gas. I don't think this property deserves being rated in the 8.0 - 9.0 range. It really was in the 7.5 range. I wish I had known there was a Hampton Inn right next to this property when I booked, because I would have stayed there.

Friends

10/10

Exceptional

27 May 2026

Susan

Staff were so friendly and breakfast was delicious!

Family

10/10

Exceptional

25 May 2026

Danisha

Very good stay. Quiet friendly staff

8/10

Excellent

25 May 2026

Bridget

The room was clean and cool. The bed was comfortable. The staff were friendly. The only downside is the bathroom is too small to get dressed in. The water pressure was decent though.

Friends_and_family Family

8/10

Excellent

24 May 2026

Kathleen

The walls on the first floor are very thin. Every door you can hear slam and people talking on their rooms.
The room had everything needed and the breakfast was satisfactory.

Self

10/10

Exceptional

24 May 2026

Kimberly

This hotel is by far the cleanest place with the friendliest staff that I have ever encountered we travel a lot so I have been to many many hotels. The staff was very friendly. The breakfast area was very clean and well stocked. The room itself was spotless. When you walk into a hotel and you can smell how clean it is and you greeted with a smile that says a lot.

Partner

10/10

Exceptional

24 May 2026

Marcy

Easy check in and convenient location.

Family_with_children

10/10

Exceptional

23 May 2026

Deborah

Super friendly staff, super clean.

10/10

Exceptional

23 May 2026

Eric

Great staff. Nice rooms

Family_with_children

10/10

Exceptional

21 May 2026

Lori

This was a wonderful stay for us. Bed was comfortable and shower was nice. The whole place smelled so clean! Would recommend it and definitely stay there again!

Partner

10/10

Exceptional

21 May 2026

Marguerite

Very easy check in and out. Very helpful staff. Breakfast lady was incredibly sweet and helpful

Self

10/10

Exceptional

19 May 2026

Edward C

Room was very big and felt brand new , dont pass up this location!!

Self

6/10

Pleasant

18 May 2026

Randy

At check-in and for hours after that, there was a strong sweet smell in our room. I am sure it was supposed to make the place smell good, but it was WAY too strong - overwhelming as a matter of fact. It almost made us nauseous. My clothes still carry the smell several hours after checkout. Otherwise, the bed was comfortable but there was no insulation against sound. Breakfast was less than great.

Partner

4/10

Poor

18 May 2026

Craig

This is the rough side of Shreveport. The parking lot smelled like weed and my room smelled like cigarettes. The staff's focus is not customer service. You are in their way. It is next to a police substation but there are still homeless walking around.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Andreana

Everything was good 👍

10/10

Exceptional

16 May 2026

Deidre

Excellent, stress free stay.

Family_with_children

8/10

Excellent

16 May 2026

James

Clean room, a little small but was in good shape. Staff was friendly and good breakfast. Parking was a little tight but I have to remember this hotel is near the airport. Very close! Only negative thing I can note is it was extremely noisy. There was five hotel staff on our floor arond 5pm. Very noisy and cutting up. I did make a presence and looked at them on two occasions. After that is was pretty peaceful until around 5am then all I could hear was planes! If you're looking for a quiet night, this probably will not suit you well.

Friends_and_family Family

8/10

Excellent

16 May 2026

Monetta

Clean room, comfortable, very friendly and professional staff.

Family_with_children

6/10

Pleasant

15 May 2026

Nancy

Breakfast was good but almost everything was out the second morning. The pool is in the middle of the parking lot.

Partner

4/10

Poor

13 May 2026

Jazmen

The room we were given when we first arrived was not cleaned from the previous guest. The A/C did not cool very well so it was warm in the room. We ended up just showering and going home after attending the concert that was in town instead of staying.

Partner

10/10

Exceptional

13 May 2026

Patricia Lehman

Good breakfast, great smelling halls and rooms, super comfortable bed, plenty of pillows, very nice staff!

Family

8/10

Excellent

12 May 2026

Xuemei

All is good and clean. Worth the money.

10/10

Exceptional

10 May 2026

Paul

The staff was great, check in was a breeze. We stayed in the 1st floor as we had our dog with us. The room was clean no smell. We stayed one night. The price was great. There is parking for pulling a trailer. It is next to the regional airport, never heard the planes in the room Typical breakfast. We would stay there again.

Pet

10/10

Exceptional

06 May 2026

Janina

This was my first ever stay at a Carion Point. The front desk staff at check in and out were efficient and pleasant. The room was comfortable and clean. Location is right next door to the police station, and not far from the airport. Perfect hotel for traveling with my dog -- room was on the first floor, hard surface flooring, spacious area for food and water bowls, and reasonable pet charge. Being close to the airport, you will hear airplane noise late. Walls were thin and I could hear people talking in their regular voice in the next room. Overall, I would definitely stay here again.

Self

10/10

Exceptional

04 May 2026

Tracy

The staff were so kind and helpful. They even took my wife and I’s picture for us. I will definitely stay at the property again!

Partner

4/10

Poor

02 May 2026

Stewart

The room and everything looked clean enough but the room had a really bad smell like sewage or something

10/10

Exceptional

28 Apr 2026

Diane

They let us leave our car there while we were on vacation. We actually walked on sidewalk to the hotel when we returned from the airport. Rooms are very nice with new paint and bathrooms. The breakfast is top quality and staff are friendly.

Partner

8/10

Excellent

27 Apr 2026

Brian

No comment.

10/10

Exceptional

26 Apr 2026

Tammy

Didn’t use the the pool, but the facilities was very clean. very good. The whole facility was outstanding. Good job.

Friends

6/10

Pleasant

26 Apr 2026

Debbie

The staff was very good as were the beds. Best hotel coffee!! However the bathroom was ridiculous and tiny. We would not stay there again simple because of the inadequate sink and toilet area.

Partner

8/10

Excellent

24 Apr 2026

LaShonda

I stayed at this hotel for one night and it was nice and clean. The front desk was very professional and eager to assist. I recommend this hotel if you’re traveling to Shreveport.

Self