Name: Quality Inn Shreveport
Address: 5402 Interstate Drive, Shreveport, 71109, US

8/10

Excellent

20 Jul 2026

Joshua

The pool was closed even though it shows it to be open. The breakfast didn't have a lot of options and it's advertised as a Continental breakfast. Otherwise the room was comfy and air conditioner worked great with this heat. Staff were helpful and were always cleaning and busy.

Partner

4/10

Poor

06 Jul 2026

LARRY

There is no water in the pool. The room had only one working light . It was dark in the room . The next morning in the breakfast room their were roaches crawling in the bed box and behind the o.j. machine . We did not eat or have coffee . We got gone

Partner

2/10

Poor

24 Jun 2026

Zarwan

Disgusting hotel never stay here. Toilet was clogged when checking into the room with nasty stuff and wouldn't flush. Towels and sheets super dirty. Whole place smells like smoke. This property needs to be demolished it's so terrible

Self

6/10

Pleasant

16 Jun 2026

Hollywood

All good

Family_with_children

4/10

Poor

09 Jun 2026

terry

chain lock on door was missing; window could not be locked; TV was terrible and froze on the station.

8/10

Excellent

07 Jun 2026

Sonia

Mantenimiento puerta del baño no cerraba

Partner

4/10

Poor

06 Jun 2026

Taylor

The front desk staff were great but housekeeping was on the phone cussing and yelling when I was checking in and it was definitely off putting. The hotel is not updated, the carpet is very old and the rooms are very outdated. The water pressure was terrible, and the breakfast was extremely limited and not very nutritious or very good tasting. I also had a few issues with other guests screaming and cussing loudly in the hallways and in the room near mine disrupting my rest and sleep. Thankfully the staff were very helpful in addressing issues as they arose but it still wasn’t the best stay due to all the above. Thank you to the front desk staff who let me check in extremely early after a really long and hard night shift when I needed rest but I wasn’t impressed by the rooms upkeep, breakfast, or the guests that were arguing and disruptive as well as the housekeeper… probably won’t stay here again due to this. Also, their gym is out of order so you can’t even use the fitness facility …

Self

2/10

Poor

01 Jun 2026

Larry

Bed

Self

10/10

Exceptional

26 May 2026

Christopher

Nice place to stay

Self

2/10

Poor

17 May 2026

Adell

The rooms I booked were not cleaned!! Roaches present , piss stains on bed blanket that smelled of cat pee even tho the sign says no pets, short on breakfast foods and limited drinks, maintenance had to fix the toilet and tv, one room had no tissue, garbage can one room had no bags, Half and half on the staff some good some terrible!! I will never recommend or stay again!!!

Friends_and_family Family

2/10

Poor

13 Apr 2026

Shannon

The lady checking me in was very unprofessional, the room stunk like someone had smoked in it and there was a cigarette burn on my sheet. If I would have not already paid for the room I would NEVER have stayed.

Family

2/10

Poor

11 Apr 2026

Justin

Staff was mean and the elevator didnt work.

Partner

6/10

Pleasant

11 Apr 2026

Justin

Horrible service from front desk. Elevator didnt work.

2/10

Poor

11 Apr 2026

Jose

El Agua Salia sucia Los Jabones usados la recession un mal servicio no lo recomiendo

Business

2/10

Poor

31 Mar 2026

Derodrick

In room 303 I had no hot water, I saw roaches , refrigerator didn’t work . I had two days but I cancelled for Sunday and asked for a refund , which I’m still waiting on . Will never go back

Self

8/10

Excellent

28 Mar 2026

Jaerica

Very clean room

Self

2/10

Poor

23 Mar 2026

Adrienne

Front desk lady was great Regina THAT WAS IT ELEVATOR BROKEN BREAKFAST WAS DIS he

2/10

Poor

22 Mar 2026

Martin

Staff is Rude and the room was not clean at all, power circuit burned out my computer worse hotel I ever seen I won’t be coming back

Business

6/10

Pleasant

13 Mar 2026

Cindi

Hotel is dated and in an unfavorable part of town. Breakfast selections were very limited.

Partner

2/10

Poor

09 Mar 2026

Linda

Carpet was disgusting and your shines almost stuck to the carpet. It desperately need to be cleaned and sanitized or removed all together. There was also a little bit of black mold in the bathroom around d the tub. The hotel is old true enough but it took a while to get into the room because the key card would not work.

Friends_and_family Family

6/10

Pleasant

23 Feb 2026

Dewayne

Toilet Didn't flush

Self

6/10

Pleasant

10 Feb 2026

Cindy

There was a hole in the wall, the bed had a block of wood holding it up, and the headboard had fallen off the wall. On a positive note, the bed was comfortable and the morning receptionist was nice.

2/10

Poor

18 Nov 2025

Fernando

I booked four rooms for myself and my workers, and the rooms smelled strongly of urine. The toilets and showers had mold, and the third-floor hallway smelled like cigarettes and weed. Based on this experience, I would not recommend staying here.

Business

2/10

Poor

12 Nov 2025

Michael

Room smelled like weed room was dirty ac didn’t work that good

Friends_and_family Family

2/10

Poor

12 Nov 2025

Dollmesha

Room was not handicapped and food was left in fridge

Friends_and_family Family

4/10

Poor

12 Oct 2025

Ramona

The room was clean. Didn’t have any hot water and the water pressure was super low. The staff was nice and helpful. The breakfast had two options and had no milk of cereal and the area is a very bad area the people that come in and out keep talking inappropriately and the parking is very sketchy recommend if you go to park upfront where all the lights are. But other than that, these day was decent.

Partner

6/10

Pleasant

02 Sep 2025

dennis

Room had a musty order. Staff was great helpful in trying to eliminate order and to find places to eat.

Leisure Family

2/10

Poor

12 Aug 2025

Lori

Horrible Hotel

Upon arrival there was Several angry people waiting in lobby for refunds etc. we waited over 30 minutes for an individual to show at desk for check in. No one was at the desk! There were so many upset customers, I asked to see my room before I checked in. The room I saw was horrible. I would not stay in a room with a propped up television. (Stand was there but broken). Facing (front with drawer pulls) on dresser was missing! It smelled like mildew. The guy at check-in assured me the money would be returned to my card. As of today it’s still not been refunded. I never stayed in this horrible excuse for a hotel.

Friends_and_family Family

2/10

Poor

06 Aug 2025

Cody

The first room that they gave us the bed was broken so they moved us to a different room that hadn’t been cleaned from the previous day. The whole hotel smelled of marijuana. Everything was filthy. I wouldn’t recommend this place to anyone.

Business Partner

2/10

Poor

26 Jun 2025

Lora

Cockroaches! Yikes!

Cockroaches throughout. Long check in time as they thought they oversold rooms, fighting at hotel across parking lot heard all around. Bed laid at an angle. Bathroom was clean.

4/10

Poor

14 Jun 2025

Jenny

No amenities. No water available except for a water fountain. Ice machine didn’t work on our floor. No lotion in room. Shampoo was like dawn dish soap. Definitely would not recommend for the price.

Leisure Family

6/10

Pleasant

07 Jun 2025

Michael

My room smells terrible ... some sort of industrial perfume, I would guess. There is the smothered smell of cigarette smoke it's trying to hide. Gad, that is an overpowering smell.

Reception who checked me in was wonderful!

Leisure Self

6/10

Pleasant

28 May 2025

Stanley

seemed out dated lots of maintance items over looked

Self

2/10

Poor

28 May 2025

Roxanna

Toilet did not flush Roaches in room. .Yolanda at the front desk was amazing she did offer us another room but we decided not to stay as the hotel was not exceptable.

One of the most uncomfortable stats I have ever had!

Friends_and_family Family

4/10

Poor

08 May 2025

Summer

We checked in and they required a $50 cash deposit and took my ID and kept it for the night. You receive it when you check out but it’s wild that they keep your ID. The staff was really friendly though! Room was kind of gross. The toilet lid did not fit on the back of the toilet? Like why?

Leisure Partner

10/10

Exceptional

11 Apr 2025

WESLEY

Good

2/10

Poor

09 Apr 2025

Sneha

Manager has not given a call back after I have requested multiple times. Staff was rude, the rooms were dirty and smelled terrible. Had to leave within an hour because it was so unsafe

Business Friends

2/10

Poor

06 Apr 2025

Deondra

Walking into my room, it smelled disgusting. Cigarette buds on the floor, the remote did not work and asking the front desk, they told me that they do not know what to tell me. The toilet did not flush all the time. Yellow stains were on one of the beds. I have never experience this with any hotels ever!

Business_and_leisure Family_with_children

10/10

Exceptional

01 Apr 2025

Rowdy

I liked how easy it was and that there weren’t any complications there wasn’t anything that I didn’t like

Leisure Friends

4/10

Poor

17 Mar 2025

Tericheka

Rude front desk

2/10

Poor

23 Feb 2025

Luis

Terrible roaches in the room and cigarettes smell

Business Family_with_children

2/10

Poor

23 Feb 2025

Carlos

My room 109, was dirty, only the bed sheets were clean, under the bed were articles, as ball, the bathroom has insects and roach, the bed cover was burn of cigarette, and the smoke detector was broken and out of service. I have pictures of everything. The value for the money I paid is not worth it.

4/10

Poor

21 Feb 2025

Terrance

Staff are great but the facility itself needs work. Management would benefit from performing periodic walkthroughs and inspections.

2/10

Poor

20 Jan 2025

Brenda

Had to switch rooms 5 times because of roachs and the shower and toilet didn’t work, one room had no fridge or microwave

Leisure Family_with_children

10/10

Exceptional

10 Jan 2025

Johnny

Safe, Clean and quiet

Business Self

8/10

Excellent

29 Nov 2024

Joseph

Close to airport, limited dining shopping options

10/10

Exceptional

25 Nov 2024

Sade

I always have a great time at Quality Inn..

10/10

Exceptional

23 Nov 2024

Teresa

This area is kinda dumpy, but maybe this is how all of Shreveport is?!! The hotel is comfortabe with fridges and coffee makers. The bedrooms are clean and updated. We did have a low water pressure issue in the showers (we rented 2 rooms) but all in all, it was a good experience.

Leisure Family_with_children

10/10

Exceptional

18 Nov 2024

Darin

Excellent Value

Nice hotel, friendly staff, clean rooms. Onsite guest laundry facility. 24hr front desk. Conveniently located near airport and interstate.

Business

10/10

Exceptional

10 Nov 2024

gabreila

Staff very sweet and helpful.

Leisure Partner

8/10

Excellent

09 Nov 2024

Johnny

Everything was Good. No problems at all.

Business_and_leisure Self

10/10

Exceptional

28 Oct 2024

Elizabeth

Room was very clean in a quiet location

Business Self

6/10

Pleasant

26 Oct 2024

Art

If you rely on internet, just keep driving. Theirs was absolutely useless. It is located very near the airport, so got very noisy earlier in the morning than I would have liked.

Leisure Family

10/10

Exceptional

25 Oct 2024

Ezra

I love that it had free food and that it was a buffet! Excellent customer service and the room was super nice! Would come to this hotel again 💯

Leisure Partner

2/10

Poor

20 Oct 2024

Crystal

Terrible

The walls were disgusting. My sheets had cigarette burn holes in them. The

Friends_and_family Family

10/10

Exceptional

06 Oct 2024

Lyndsey

Best beds ever!

The beds were the most smazing beds I've ever slept on! I had back surgery and i was so comfortable i didn't even have to take any medication! The staff was very polite, kind, snd professional! I would gladly stay there again!

Friends_and_family Friends

10/10

Exceptional

12 Sep 2024

Cheryl

All staff members were really nice and helpful!

Business Family

6/10

Pleasant

30 Aug 2024

Stephen

Met our need for a nights sleep. The room was cold when we entered which was ok we can turn the thermostat up. The neighborhood was sketchy with homeless people in the area and loud people coming and going. Wouldn’t stay here again.

Business_and_leisure Partner

10/10

Exceptional

10 Aug 2024

Felix

Everything very good nice

Self

4/10

Poor

09 Aug 2024

Richard

My stay was ok but the rooms were not ready when i showed up to check in. They claimed i only reserved one room when i had reserved two rooms. I had to show them my reservation and then it took almost 45 minutes for them to figure out what was going on

Business

10/10

Exceptional

04 Aug 2024

Dionne

Good spot. Enjoyed room. Water was yellow until the flushed system. Breakfast was great

Business Family

2/10

Poor

03 Aug 2024

Nancy

Unsafe area

We only had our bags in the room for a couple of hours. Honestly I felt the area was unsafe for my grandson & my self. There were homeless people & told of a big drug crime area from a restaurant a couple miles down. We went back & got our bags & stayed in a better hotel. The room was clean & the front desk ladies were nice.

Friends_and_family Family

10/10

Exceptional

01 Aug 2024

Yazhma

Everything was amazing the rooms was clean and comfortable

Self

2/10

Poor

29 Jul 2024

Demetris

We had to change rooms 3x ! First room had a bunch of roaches. Second room was ok until we went to sleep and I got bit by something on my arms and neck! And the toilet wouldn’t flush. Third room had roaches as well so we was just like let’s get through this day , don’t leave nothing out or open. And we left around 6am to just go somewhere else! They staff was good , the hotel was horrible! Wish we could get our money back! Will not stay again or recommend!

Leisure

2/10

Poor

26 Jul 2024

Angelia

We reserved and arrived at this property pretty late in the evening - after traveling all day, I was grateful to find anything and the booking process was very quick and easy. The check-in process was decent. Although the ad says there is wifi, I was unable to connect to their network at all - even after requesting a password.

Business_and_leisure Family

4/10

Poor

14 Jul 2024

Christian

Very poor property and area, need maintenance and need to be clean.

Leisure Self

4/10

Poor

10 Jul 2024

Sherrie

No comforter on one of the beds. Wall damage that should be repaired. Homeless living close. Strong smell of smoke and marijuana in the halls which may have been associated with a very loud family arguing at the front door when we left something about “smokin pot and no it ain’t no round trip”. Not sure. Shower pressure comes and goes. No drain plug so not possible to take a bath. Shower curtain trim growing mold. Place was clean otherwise and staff working but among them we overheard probably 30 curse words from the talking loudly throughout the hotel.

Leisure

4/10

Poor

29 Jun 2024

Chris

The property was in rough shape. My first room had a broken toilet seat.. 2nd room had issues with the television and a large spider like creature hanging out.. The staff was good, breakfast was fine.. Not the best part of town. Won’t be staying there again.

Leisure Family

8/10

Excellent

12 Jun 2024

Kendall

The only negati es were it wasnt in a great neighborhood and the hallways smelled like weed. The staff was super friendly

Friends_and_family Family

4/10

Poor

09 Jun 2024

Tyler

Attrocious internet - barely functional. No fix for it. Couple cockroaches

2/10

Poor

01 Jun 2024

jivan

It should be \"No Quality inn\" not just quality inn. This place is non smoking but smoke smell in all rooms(changed couple rooms). No dead boalt,toilet doesnt work properly. Bed sheets has stains.. really really sucks. Not worth the price at all.

Family

6/10

Pleasant

24 May 2024

Christopher

Breakfast

The young lady who randy breakfast area was very Anti social and borderline rude.

Partner

2/10

Poor

13 May 2024

Felecia

I checked out as soon as I checked in. The room was horrible and disgusting. It smell like smoke although I selected non smoking. Sheets had blood in it. Comforter has cigarettes holes in it. It was a nightmare. As if no one is cleaning or sanitizing those room.

Friends_and_family Family

6/10

Pleasant

10 May 2024

Kimetha

The staff was very accommodating and courteous. The property could use serious upgrade, especially the bathrooms. The bedspread in our room had a hole in it.

Leisure Family

2/10

Poor

08 May 2024

Akemi

Run down facility with cockroaches, cups chewed by possibly rats. Door propped open, random people coming in and out throughout the night making it unsafe.
Strangers in the parking lot asking for help with money.
No housekeeping service during the 5 days there. Asked for towels and toilet paper and tissue but did not receive it. Had to go to the front desk to get towels, toilet paper, and tissues. Had to take out our own trash due to no housekeeping service during the 5 days there.
Ladies at the front desk was nice and helpful.

Business Family

10/10

Exceptional

26 Apr 2024

William

Lady at front desk was so friendly and helpful.

Leisure Partner

8/10

Excellent

24 Apr 2024

Scott

Hotel was nice and located near the Interstate for convenience. Free breakfast was a short walk to the hotel next door.

Leisure Self

10/10

Exceptional

17 Apr 2024

Chyneesha

Very clean & quiet. The workers are very respectful & nice

Leisure Partner

2/10

Poor

08 Apr 2024

Eugene

Breakfast hwas always late or non-existent, the staff at the front desk were eating while checking in guests and my neighbors smoked marijuana on a daily basis. I WIĹL NEVER STAY IN THIS HOTEL AGAIN. If it was not for the fact I had no choice, I would have left day one. I cleaned and sanitized my own bathroom. It was filthy. Just disgusting!!!!!! Shameful

Business

2/10

Poor

07 Apr 2024

Perry

Scetchy hotel/neighbor hood. Service was none, breakfast person was a no show. So the cleaning lady tried. Don’t do it. Keep looking!!!!

Leisure Family

2/10

Poor

01 Apr 2024

Perry

Worst place you could ever pick

Leisure Family

2/10

Poor

27 Mar 2024

Willie

I did not stay at the property, the area felt unsafe

2/10

Poor

26 Mar 2024

Alyse

The front desk people were nice. But the overall cleanliness of the rooms was horrible. Shower had no pressure, literally none. One bed had a comforter but the other just had a sheet, was very uncomfortable all night. The walls in the room were covered in food or soda so the cleanliness off the room was atrocious. Smelt like cigarette smoke on the whole floor

Friends_and_family Family

2/10

Poor

25 Mar 2024

Jessica

In a bad part of town, took forever to check in, smelled terrible, very run down, curtains were hanging off on the side, remote didn't work for the tv, baby cockroach in the bathroom, heard every door slam in the hallway. Breakfast was bizarre as you had to walk outside and through the parking lot to the other side of a motel next door, to a restaurant to give the vouchers to, but the food was decent.

Leisure Family_with_children

2/10

Poor

20 Mar 2024

Hortencia

There were roaches in the bathroom! Broken beds!

Leisure Family_with_children

2/10

Poor

16 Mar 2024

Jaimie

The entire hallway on our floor smelled of weed and cigarette smoke even though we had a non smoking room. The towels in the bathroom had black hair embedded in them and stains. The sheets on the bed also had stains. Blow dryer in the bathroom didn’t work. Dirty. Looked nothing like the advertised pictures.

Business

6/10

Pleasant

15 Mar 2024

Chris

Was nice just old and outdated

Friends_and_family Family

2/10

Poor

09 Mar 2024

Brandy

No cover just two thin sheets tv didn’t work doors barely locked toilet seat full of bleach stains and other stains it smelled horrible and just looked unsafe no peace noises all night door slams just save your money!

Leisure Partner

2/10

Poor

16 Feb 2024

Aubriea

Room is dirty. Bathroom is filthy! Room smelt like air freshener was sprayed to keep from cleaning. I was afraid to go to sleep! I didn’t even put my kids in the tub because of how filthy it was

4/10

Poor

04 Feb 2024

Tiara

Not the cleanest but no distractions. Excellent customer service though.

2/10

Poor

03 Feb 2024

Joseph

We looked at 3 rooms and all were dirty and not fit to stay. The clerk was apologetic and gave us a full refund.

Friends_and_family Family

4/10

Poor

02 Feb 2024

Dennis

it is ironic that you posted a sign saying $200 charge for smoking yet the room I was in smelled like years of cigarettes, shouldn't you be paying me the $200???!!! Also, the lady that runs the morning breakfast is unpleasant to guests...maybe someone should tell her she is in the hospitality business which usually means be nice to guests

Business Self

4/10

Poor

01 Feb 2024

Raymond

The elevator smelled like mold and the tub had rust. The A/C had food in it and the hot water didn’t get very hot.

Business

2/10

Poor

28 Jan 2024

Verified traveler

Completely Gross, Pass!!!

First this hotel should be completely closed down. I do understand that people believe you get what you pay for but this was a really bad experience for my family & I. The room walls were dirty as if someone had thrown food at the walls. The smoke detectors were taped to wall & was still falling down. The room smelled look smoke, when I requested a smoke free room. There were several roaches crawling around the room. Also there big roaches dead down the hallway. I was so upset that I could not even stay in the room to get photos. This hotel should be deemed unlivable.

2/10

Poor

16 Jan 2024

LeKendrick

Too many roaches

There were lots of roaches in my room

Self

10/10

Exceptional

14 Jan 2024

Tiyana

Awesome stay and great customer service.

Leisure Partner

2/10

Poor

08 Jan 2024

Gloria

Worse experience in my life

That was the worst experience I had had in my life I never stay in a place like that in all my life I arrived by 3:00 a.m. I was extremely tired that is why I did not leave the place was nothing dirty they didn't have a covers everything was dirty the walls the beds the bathroom and it was smelling like marijuana the whole hotel it's terrible I don't know how did you recommend a hotel like that I would like people to know so they never go to the place that place should be close or have any management the cleaning take care of that

Business

10/10

Exceptional

22 Dec 2023

LATONYA

Love the stay quiet and cheap

Business_and_leisure Family_with_children

6/10

Pleasant

18 Dec 2023

Gonzalo

This property was an ok stay for the price we paid. Aside from a couple critter roaches trying to stay in with us not too bad of a problem. One room did not have hot water so we had to use one bathroom to shower out of both rooms that we rented. I knew what to expect when I showed up to the hotel so I was not surprised. Still a decent stay for what I needed the room for. We were out and about the town so we were hardly in the room. Hotel has its wear and tear. I would probably stay again if I had to.

Leisure Family_with_children

6/10

Pleasant

17 Dec 2023

Dennis

Met a need for an overnight stay

Not so good. Place is in need of some serious updating. Linen was essentially two sheets. I mean the comforter was no thicker than a regular bed sheet. Good thing the heat was working otherwise this would have been a cold night. Staff were friendly and immediately tried to fix the staticky reception on the tv. Did an ok job but still not a great picture. All rooms were supposed to have fridge/microwave, ours had neither. GF said the building smelled of marijuana

Partner