Name: Wingate By Wyndham Shreveport Airport
Address: 6245 Westport Avenue, Shreveport, 71129, US

2/10

Poor

22 Jul 2026

Sarah

I went for a cheaper hotel and regret staying here. First room, water was running out of bath faucet and couldn't even move the handle. Switched rooms and realized it really needed a remodel. Wallpaper falling off the wall, bath tiles so loose they moved when you walked on them. Stained carpet. There wasn't even a smoke alarm in the room.

2/10

Poor

21 Jul 2026

Bobbie

Room 1 (non smoking room) had a horrible cigarette smell.they put us in another room, that hadn't even been cleaned, ironing board still out linens on the floor, beds unmade, trash all over. They put is in a 3rd room. Again dirty, trash on the floor, dirty foot prints on the bathroom floor, bullet hole in the window, bed unmade. Again smelled musty and of cigarette smoke. We just asked for a refund and left, drove the last 5 hours home. Worst hotel ever. One would think that at $130/ night it would you would be able to sleep there. Do better this was unacceptable. And no response from the manager /owners or anyone. Very disappointed

Friends_and_family Family

2/10

Poor

21 Jul 2026

Reshond

Nothing clean ghetto, odor

2/10

Poor

19 Jul 2026

Alex

Very dirty place to stay and not worth $120. Elevator buttons did not work. The floor was stained and sticky. There was one towel in our double full room. I went down and asked about towels and the guy behind the counter said I’ll bring you some in ten minutes they are in the dryer this was at 11pm. After 25 minutes I went back down and he had them on the counter. Went back up in the room and there was hair on the towels. The furniture was falling apart. The trim was coming off the wall. We had a single cup coffee pot with nothing for it. We could not get the shower head to work all the way. Will not ever stay at this hotel or one like it again.

Family_with_children

10/10

Exceptional

17 Jul 2026

Vince

This is a wonderful place to use.

Business Self

10/10

Exceptional

15 Jul 2026

Jimmy

💯

Family_with_children

8/10

Excellent

13 Jul 2026

Kenneth

Need upgrades overall ok place to stay for the price

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Kenneth

Need some upgrades .other than that it was ok for the weekend at great price

Business Friends

2/10

Poor

12 Jul 2026

Searcy

Reservation was for Mon July 6th thru 7th. I went to this hotel twice trying to check-in. I was informed that their Wi-fi was down. I had no place to go I had to sleep in my car. I want to be reimbursed my $58.00 dollars. Its not my fault they had no Wi-fi. I was there and could not get a room.

Self

10/10

Exceptional

09 Jul 2026

Kristin

I always have a good experience at this property!

Self

2/10

Poor

05 Jul 2026

Shawn

This place is trash

4/10

Poor

28 Jun 2026

Isaac

A/C in room was not working. Had to open door in order to cool room from outside air.

Self

8/10

Excellent

23 Jun 2026

Pam

There were no cups for coffee, no coffee packets to make coffee. No bath stuff for taking bath in the room. Had to go to desk to get the supplies .

Self

8/10

Excellent

22 Jun 2026

Diane

Everything was good

2/10

Poor

21 Jun 2026

ROBIN

The hotel had a bad odor, there was food in our refrigerator from the previous guest, so room was not thoroughly cleaned. We immediately went and found another room and did not stay at that facility. I did not get a refund but could not stay there!

Family

10/10

Exceptional

15 Jun 2026

Abigail

The room was clean but the shower was broken and had hair in the drain.

Family_with_children

2/10

Poor

14 Jun 2026

Yvonne

Elevator out of service. Room has no working AC, smelled awful and there were a pair of dirty underwear on the floor of the room that was supposed to have been cleaned. The whole place is run down and very dirty. I do not recommend anyone stay there.

Family

8/10

Excellent

13 Jun 2026

Kay

Breakfast fine, room clean, no desk light, no overhead light, window blind wouldn't roll up, no coffee pots in whole complex that worked

Family

10/10

Exceptional

11 Jun 2026

Christina

Staff was excellent shoutout to Cheryl/Stephaine they make you feel like you at home always take care of your need also Bee was great!

Self

4/10

Poor

09 Jun 2026

Luke

Sheets did not look clean, they were very wrinkled, room smelled like it had been smoked in. Tv remote was missing. But bed was comfortable, shower had nice hot water and worked, toilet needs new pull chain, it was corroded off the lever. Not somewhere i look forward to coming back to but you get what you pay for i guess, I was trying to save 20 bucks.

Partner

10/10

Exceptional

07 Jun 2026

Abigail

It was good for the price. The bathroom did need to be cleaned better but other than that it was great. Great service great breakfast.

Family_with_children

6/10

Pleasant

24 May 2026

Gregory

Needs remodeling

Self

2/10

Poor

21 May 2026

Heather

Roaches

10/10

Exceptional

19 May 2026

Christina

Once again Ms Stephaine was Awesome check-in was great and professional and the room was great clean and fresh and i ended with the same room from last year 312 the bed is soooo comfortable i would recommend anybody who looking for a nice stay 10/10 for me Wyndham is win for me Thank you Ms Stephaine

Self

10/10

Exceptional

18 May 2026

Christopher

Room was nice and cozy and quiet. I have no complaints

2/10

Poor

17 May 2026

Joseph

No breakfast. The room urgently needs an update although the staff seemed to keep it clean.
The common rooms are shabby. Worst Wyngate I have encountered.

Self

4/10

Poor

14 May 2026

Patricia

Coffee maker in room but no coffee provided, even when asked by staff. Said individual bags not available. No cold drink cups in room, only paper coffee cups. Waffle maker not working and no fresh fruit available.

Partner

6/10

Pleasant

11 May 2026

Joyce

The room didn't look so clean and it smelled like some one had smoked a long time in that room. I think that your hotel needs to replace the carpet. The
breakfast was so so! The day time staff was okay. The young lady at night need to be retrained in customer service.

Family

4/10

Poor

10 May 2026

Melissa

The front desk staff and the lady that prepared breakfast was very nice and helpful. Breakfast was great. That man that prepared breakfast, was constantly complaining about having to work and it was busy. The entire inside smell of cigarette smoke and very musky damp smell. The elevators didn't work properly, you can definitely tell, the upkeep is lacking a lot. For 2 people they only gave 1 washcloth for 3 nights. The carpet was dirty and sticky, just nasty looking.

Partner

2/10

Poor

04 May 2026

Shemika

Was told that the chef didn’t show up for work so no complimentary breakfast will be served. I ordered $30 DoorDash.

Self

2/10

Poor

04 May 2026

Marcus

Where do I even start? Horrible service right off the bat of entering this facility. Horrible smells amongst the hallways, elevator didn't work. And here we are on a Sunday morning with no breakfast or coffee all because the \"guy\" called off. Its supposed to be included. Coffee maker inside the room but no coffee packs. 2nd floor stairwell looks like someone threw up all over it. And don't get me started on the room itself. Stains on the sheets and filthy bathroon. And I also found hair on supposedly clean face towel. This place is a dump and not worth the money. I really can go on and on but think twice before booking here.

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Ira

👍

4/10

Poor

26 Apr 2026

Kim

There was a lot of people hanging out in the parking lot. I felt unsafe. However, the staff was friendly. I didn’t eat breakfast because there were lots of extra people always just hanging around. I was uncomfortable. Property was old and outdated.

Friends_and_family Family

6/10

Pleasant

24 Apr 2026

John

The room that I stayed in was in need of updating. The wall paper in the bathroom was starting to peel away in one of the corners and the tub/shower was very out of date. The bed was comfortable, the pillows... not so much. The breakfast buffet wasn't impressive although the employee who set everything up was very helpful.

2/10

Poor

12 Apr 2026

Pauline

First of all, let me say that if you stay at this facility, you will have no staff on property at night to clean your room if you need cleaning,, when I arrived at this facility, first of all it was nothing like it was posted on Expedia. When I got my key went into the room. The rug was the first thing I noticed it was filthy all kind of stains on it I don’t know what it was. I advise my family not to walk on this carpet bare foot because I didn’t know what was on that carpet. It looked like maybe blood I don’t know what it was, I actually went back to the front desk and spoke with the receptionist and she advised me that there we're no other rooms available in the hotel and there were no staff on duty to come and clean the room. She was the only person there.And her statement to me was I believe you, Im not surprised this is not the first complaints. The whole carpet have stains on it, and worst of all the bathroom was filthy. I ended up going to Walmart next-door to get cleaning products so that I can clean this bathroom out for my family as I wiped the countertops off the remote controls off the Clorox wipes was so dirty when I got finished wiping everything down in that room.I have never in my life experience this kind of hotel before, and I feel that Expedia need to do their own investigation before they even put these hotels on their website. This was a disgrace and I will never ever recommend anyone to stay at this hotel ever.

Family_with_children

2/10

Poor

05 Apr 2026

Becky Greg

When i booked it online the pictures they had posted was photoshoped. The rooms was nothing like the photos, my room had black hair in bathroom floor upon arrival, no smoke detector in the room and the bathtub had mold around the caulking, inside bottom of tub was black, for the price they charge i was expecting at least for it to be clean. Even after they came in the next day to give us fresh towels, and take out trash the bathroom floor was NOT SWEEP, the long black hairs was still there.

Friends

2/10

Poor

29 Mar 2026

Shayla

The AC didn’t work. The room and hotel itself was filthy. The front desk staff was gone for 30 minutes when we tried to first check in. There was another guest there and we had already been waiting 10 minutes. We left and searched for another room. Unfortunately everything booked. Came back and that same guest said she waited 20 minutes and no one came so she left as well but had to come back. Wingate was the worst stay I’ve ever had and I will never stay there again!

Partner

2/10

Poor

23 Mar 2026

CARLOS

Rooms where disgusting!

2/10

Poor

22 Mar 2026

Nakisha

My room smelled strongly of cigarette smoke despite this being a non-smoking hotel, which made the space feel unclean. The smoke detector had been removed, which was concerning. Although the room had windows that could open, I wasn’t able to use them because the screen had a large hole.

The entryway was not inviting—the door was difficult to open and the threshold was lined with rust. The elevator was very small, and I even saw a roach while waiting for it. When I requested extra face towels, I was told none were available.

For an airport hotel, this experience was extremely disappointing.

Friends_and_family Friends

2/10

Poor

22 Mar 2026

Redginal

Property need massive renovation

Partner

2/10

Poor

15 Mar 2026

Benjamin

Room was dirty, carpet looked absolutely filthy. Blood drops in the floor and stains everywhere. Spent the night sleeping in our clothes on top of the sheets. Would never stay there again and would tell people to stay away.

Family

6/10

Pleasant

07 Mar 2026

Monica

first room that we were in smelled like mildew and the window was open. All the hot air was coming in so we got our room changed, but the bathtub looked dirty and the next morning there was no available free breakfast because the person who cooked called in sick we did not get any compensation.

Friends_and_family Family

6/10

Pleasant

04 Mar 2026

Doug

A dated property with an unfriendly staff.

Partner

6/10

Pleasant

01 Mar 2026

Elizabeth

It started off strong and went downhill.. the lady at the front desk was nice and changed our room for us because the room we had was very stinky. That went well. The breakfast was ok. The guy at the breakfast bar was very nice. We left for the day and when we came back they had been in our room, added paper and had taken the trash. They also took some of our towels (1 of 2). They never brought any back. When we asked at the front desk for some that evening the woman said they didn’t have any. I was very surprised. How does a big hotel chain run out of towels??? Check out was uneventful. The lady checking us out was nice. So if you are just laying your head down and not staying for any time I might go again… but not likely.

Friends

2/10

Poor

23 Feb 2026

felicia

If 0 stars was a thing id probably give it 0 stars. It stated that i was supposed to have the bigger room that stated a room and a king bed. And the pics made it seem like a separate room and a king bed. The toilet stayed clogged up or slow flushing. The breakfast was okay but not what all the reviews the comments or reviews say it waas is there wasn't real sugar The staff

Friends_and_family Friends

2/10

Poor

22 Feb 2026

Paul

Gross. Avoid

2/10

Poor

16 Feb 2026

Michael

Bathroom was not clean, should have requested another room due to smoke odor

10/10

Exceptional

15 Feb 2026

Francheska

Yes room was nice

Partner

6/10

Pleasant

11 Feb 2026

Layne

Staff was good. Room was not the cleanest and had an odour in it.

10/10

Exceptional

09 Feb 2026

Latisha

The room was spotless and the staff was friendly

Self

4/10

Poor

09 Feb 2026

Caroline

It was not clean and not well-maintained.

Friends_and_family Family

6/10

Pleasant

01 Feb 2026

Chardawn

Nice staff

Business_and_leisure Partner

6/10

Pleasant

01 Feb 2026

Ralph

Yes

Business Self

10/10

Exceptional

19 Jan 2026

Andy

Clean, easy and safe in and out place to stay. All the staff was really nice.

4/10

Poor

19 Jan 2026

Audrianna

The room had a horrible smell, the shower wasn’t clean

Self

4/10

Poor

13 Jan 2026

ANGELA

THE ROOMS NEED A MAKEOVER. THE FURNITURE WAS BROKEN DOWN. THE TOILET CONSTANTLY RAN. THIS IS A HOTEL WE HAVE BEEN STAYING IN FOR YEARS, AND I WAS VERY DISAPPOINTED THIS TIME. IF I HAD TIME, I WOULD HAVE MOVED TO ANOTHER HOTEL. I WILL NOT BE STAYING THERE ANYMORE.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Jason

Front desk staff was excellent with a great attitude.

Leisure Family

8/10

Excellent

29 Dec 2025

Cassandra

Location

Business Self

10/10

Exceptional

28 Dec 2025

Cassandra

Location, convenience of restaurants, gas stations and Walmart.

Business Self

10/10

Exceptional

27 Dec 2025

Cassandra

Convenient, gas station and Walmart across the street. Perfect. I was exhausted when I arrive. Staff was very kind and helpful.

Business Self

2/10

Poor

25 Dec 2025

Nicole

I felt unsafe staying there! I never checked in. There were homeless people and many teenagers hanging out in front of the building. The place looked very rundown. I was scared that if I woke up the next morning, my vehicle wouldn’t be there.

Partner

2/10

Poor

20 Dec 2025

Aris A

The property and room was a disaster. It was obvious there is no maintenance program in place.

Broken elevator, second elevator went to second floor, opened door, returned to first floor, then back to second floor all day and night, broken blinds, dirty a/c heater vents, clogged sink drain. Staff even said there is no maintenance being done by the owner.

Partner

2/10

Poor

10 Dec 2025

Rashida

I normally stay here and I have never had an issue, but OMG where do I start! The room that I was given was in bad condition. The ceiling inside of the room had a residue of mold across the ceiling and the paint was peeling. Inside of the bathroom, the ceiling was falling in and there was black mold in the corner. The floor was stained and there was bugs crawling on the walls as my guest and I went back to the room. I don’t know what happened to this amazing hotel but it has went down hill. SMGDH😢 This was so disappointing because this was one of my favorite hotels to stay at.

10/10

Exceptional

07 Dec 2025

Fernando

Great place to stay

Leisure Partner

4/10

Poor

23 Nov 2025

Charles

Room smelled bad towels wasn’t clean

Business

10/10

Exceptional

22 Nov 2025

Christina

I want send a big shout to Ms Stephaine for making sure my reservation was taken care of Awesome job!! The room was great smell good,clean,good hot water etc housekeeping did wonderful job on clean room will be my hotel for stay in future

Leisure Partner

10/10

Exceptional

22 Nov 2025

Adele

My stay here was very enjoyable. The staff was very hospitable.

Business Friends

10/10

Exceptional

16 Nov 2025

Alisha

Great Room

Leisure Self

4/10

Poor

06 Nov 2025

Patricia

This location is at best a 2 star hotel. I'll start with front desk customer service, try greeting the customer when they arrive in the lobby. A little ( welcome in, we will be with you shortly) would be nice. Next the complementary breakfast was horrible, area unclean & employee on personal call using profanity. Next the rooms need upgrades. Hallways smell bad and overall this place need lots of improvements.

Business_and_leisure Partner

2/10

Poor

31 Oct 2025

kim

Carbon monoxide fumes/alarm need a extensive amount of repairs in all room we stayed in 3 rooms for our stay

Friends_and_family Family

2/10

Poor

29 Oct 2025

Kisha

They couldn't check me in because their system was done and they di nothing to make accommodations. They had to cancel my reservation and I had to sleep in my truck. The next morning I spoke to a lady who was very rude when I asked about a refund and speaking to the manager. Now I have to go through all kinds of stuff to get me money back for something that was not my fault.

Business

6/10

Pleasant

28 Oct 2025

Breyon

Staff was kind but the room had a smell. It was ok for a one night stay.

Leisure Self

2/10

Poor

25 Oct 2025

Carolyn

We couldn’t stay because it was too dirty and unkept. We had to find another

Friends_and_family Family

2/10

Poor

25 Oct 2025

Kiarra

The room was dirty, sheets had stains, and room was out dated and did not look like the pictures

Business Self

4/10

Poor

18 Oct 2025

Kesha

I give this hotel a poor rating due to the horrible smell from their cleaning supplies. I tried holding my breath while walking in the hall way to get to my room. The smell not so bad in the room, but you still can smell it. I saw in the hallway this air mist they have on the walls. Please get rid of that. Too much chemicals going into the body. The rugs look dirty and dinge. This use to be my favorite hotel, but now it definitely needs a remodel. Sadly I will have to find another hotel to stay at when I come visit.

Leisure Self

10/10

Exceptional

16 Oct 2025

Laura

Hreat. Clean, and comfortable. Staff very courteous and efficient

Partner

10/10

Exceptional

13 Oct 2025

Jacques

The property is clean and it smell so nice in the hallways. The location is convenient with easy access to highway. There was a Starbucks and food places really close.

Leisure Family

8/10

Excellent

12 Oct 2025

Amy

Staff friendly.

Leisure Family

8/10

Excellent

10 Oct 2025

Ruben

Staff was not very welcoming or friendly. We arrived after shortly after 10 pm, where there were guests cooking very strong scented food in the lobby that lingered up to the third floor. A woman with a child came walking from that direction and went to the back room where employees enter, she didn't say anything but we did tell her we're checking in. She asked the for the reservation name and didn't say much else just gave us 2 key cards and told us the room number. She was more attentive to the child behind the counter than us, paying guests. Upon entering the room, we got a strong aroma of mold, mildew or both, and the air was very humid but we were so tired from the drive, we just went straight to bed. I will say the bed was very comfortable, which is the only positive thing I'll have to say about this entire visit. We chose to check out to continue our road trip by 5:30 AM and the different employee had a bad attitude and claimed we did not pay even though we did through Hotels.Com. I showed him the receipt along with confirmation of payment from my phone, he proceeded to take a picture of his computer screen and showed me on his phone. Quickly he realized his mistake and told us \"we're good\", without an apology of his mistake. I will say, the business does have potential to be very nice if there wasn't garbage all over the floor, lobby area and employees that cared a little more about hospitality and customer service.

Partner

10/10

Exceptional

29 Sep 2025

Lawanna

Overall good stay.

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Gerald

Good

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Rachel

The staff every one was friendly and helpful. Room was excelleant and very very clean.

Leisure Self

10/10

Exceptional

26 Sep 2025

Davion

It was ok

6/10

Pleasant

14 Sep 2025

Carly

If you’re just looking for a decent hotel that offers breakfast and a pool and you have found your place. Definitely needs updating and it is listed cheaply for a reason. The door locked needs to be redone as the card system does not work well. Be prepared to have to scan your door card about three times to get in your room definitely just gives former Super 8 vibes.

Partner

8/10

Excellent

14 Sep 2025

Victoria

Was double charge for room

Business_and_leisure Partner

10/10

Exceptional

12 Sep 2025

Demetria

Great staff.

10/10

Exceptional

10 Sep 2025

Terri

Nice big room with comfortable beds.

Leisure Family

8/10

Excellent

09 Sep 2025

Kari

The key cards had a difficult time working. Seems like they would work once and then that was it. Could not change inputs on TVs.

Family_with_children

2/10

Poor

05 Sep 2025

Verified traveler

Absolutely Terrible

Receptionist tried putting me in 3 different rooms and each one had something wrong. First one smelled like mildew, 2nd room hadn’t been cleaned at all from the previous occupants, 3rd room had a big floor dryer in the middle of the room attempting to dry the carpet. Receptionist had no clue to the conditions of either room.

Self

10/10

Exceptional

02 Sep 2025

Dexton

Great

10/10

Exceptional

02 Sep 2025

Eric

Properly is starting to show its age and needs to start renovations soon.

10/10

Exceptional

28 Aug 2025

Jose

Breakfasts was good and did not like was did not clean or put clean towels at least every other day

Business Partner

4/10

Poor

22 Aug 2025

Janet

I didn’t like it

10/10

Exceptional

18 Aug 2025

Dawn

Friendly staff fast check-in and comfortable room.

Friends_and_family Family

10/10

Exceptional

14 Aug 2025

James

Staff was very friendly. I would definitely stay here again if in the area.

Business

4/10

Poor

29 Jul 2025

Dennis

The room was not clean and hair everywhere, the bathroom floor was dirty and i killed three bugs in my room.

Business Self

2/10

Poor

24 Jul 2025

Verified traveler

Do not recommend

Possibly the worst stay I have had. I checked in late. Hotel smelled of mildew and something else, I can’t put my finger on but the smell was OVERWHELMING. considered leaving but didn’t want to take a chance the next place would be the same.

Room was clean-ish, carpet had a lot of questionable stains. Shower wouldn’t turn on all the way so it just dribbled on me.

Booked it because I had stayed at a different Wingate hotel the night prior despite the lower rating. I should have believed the star rating and read bad reviews beforehand. I left as soon as I woke up.

Self

10/10

Exceptional

13 Jul 2025

Vince

I love the property, and the staff was very professional and showed concern about your needs while on the property and during your stay. I highly recommend this Hotel.

Business_and_leisure Self

8/10

Excellent

11 Jul 2025

Vickey J

Need to vacumn the rooms better. Otherwise it was a nice place

Business Self

8/10

Excellent

10 Jul 2025

Caress

The representative on staff was very personable and knowledgeable
We thought the room was comfortable