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Hilton Garden Inn Shreveport

Shreveport - LA · United States

5971 Financial PlazaView location

7.8/10Very good1,001 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort8.0/108.0
Condition7.6/107.6
Location10.0/1010.0
Neighborhood8.2/108.2
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn Shreveport

The new Hilton Garden Inn Shreveport, Louisiana, is conveniently located in Shreveport's Financial Plaza district, just off I-20 and the Pines Road exit. Minutes away, you'll find attractions such as the Shreveport Regional Airport, Barksdale Air Force Base, Hamel Amusement Park, and the Louisiana State Fair Grounds.

Our hotel offers 142 guest rooms, each featuring the Garden Sleep System with a 100% virgin wool mattress topper and ergonomic Mirra chair by Herman Miller.

Amenities include a refrigerator, microwave, in-room coffee service, iron and ironing board, an oversized desk with desk-level outlets and Ethernet ports, two dual-line phones with speaker capability, complimentary high-speed internet access, a flat-panel television, clock radio, and in-room movies.

While our pool and room service are currently unavailable, the business center, fitness center, breakfast service, and on-site restaurant remain open with reduced service. The 24-hour business center offers printing, faxing, and internet access, plus essential office supplies.

Read more about this hotelShow less

With a stay at Hilton Garden Inn Shreveport in Shreveport (Pines Road), you'll be within a 15-minute drive of Margaritaville Resort Casino and W-K Health Park West. This hotel is 1.5 mi (2.4 km) from Shreve Memorial Library and 2.9 mi (4.7 km) from Huntington Golf Course.

Make yourself at home in one of the 142 air-conditioned rooms featuring LED televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Conveniences include safes and complimentary weekday newspapers, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available on request).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 10:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors App mobile app before check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 8 to 17.99 for adults, and USD 8 to 9.5 for children
    • Pet fee: USD 75 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

W-K Health Park West 1.8 km / 1.1 mi
Shreve Memorial Library 2.4 km / 1.5 mi
Huntington Golf Course 4.4 km / 2.7 mi
Cargill Park 5.7 km / 3.5 mi
Splash Kingdom Shreveport 7.7 km / 4.8 mi
Mooretown Park 7.9 km / 4.9 mi
Cross Lake 8.7 km / 5.4 mi
South Shreveport Park 8.9 km / 5.5 mi
Sunset Acres Park 9.2 km / 5.7 mi
Independence Stadium 9.3 km / 5.8 mi
Hirsch Memorial Coliseum 9.5 km / 5.9 mi
Louisiana State Exhibit Museum 9.9 km / 6.1 mi
WK Extended Care Center 10.6 km / 6.6 mi
Willis-Knighton Medical Center 11 km / 6.8 mi
American Rose Center 11.4 km / 7.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 135
  • Number of floors (main building): 4
  • Double rooms: 37
  • Suites: 30
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 32 more facilities & services
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • CasinoExtra charge
  • Hot tubExtra charge
  • Non-smoking establishmentExtra charge
  • Fitness
  • Horse ridingExtra charge
  • BasketballExtra charge
  • BilliardsExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Shreveport

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 56 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable7 photos

    Hilton Garden Inn Shreveport

    SUITE KING BED ONE BEDROOM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Wi-fi
    • Living room: 1
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hilton Garden Inn Shreveport

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-3

    Photos are not available for this room type.

    Hilton Garden Inn Shreveport

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hilton Garden Inn Shreveport

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable6 photos

    Hilton Garden Inn Shreveport

    DOUBLE TWO QUEEN BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Hilton Garden Inn Shreveport

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Hilton Garden Inn Shreveport

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Shreveport

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable7 photos

    Hilton Garden Inn Shreveport

    DOUBLE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Living room: 1
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hilton Garden Inn Shreveport

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Hilton Garden Inn Shreveport

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hilton Garden Inn Shreveport

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Hilton Garden Inn Shreveport

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q-2
    DOUBLE TWO QUEEN BEDSPhoto unavailable7 photos

    Hilton Garden Inn Shreveport

    DOUBLE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Hilton Garden Inn Shreveport

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hilton Garden Inn Shreveport

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 28 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Hilton Garden Inn Shreveport

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BEDROO.H6-KG

    Photos are not available for this room type.

    Hilton Garden Inn Shreveport

    Room Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hilton Garden Inn Shreveport

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Hilton Garden Inn Shreveport

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Hilton Garden Inn Shreveport

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 56 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable9 photos

    Hilton Garden Inn Shreveport

    SUITE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn Shreveport

7.8
Very good
1,001 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.6 /10
Location
10.0 /10
Neighborhood
8.2 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Kasey
Great stay! We always enjoy our stay here
10/10
Exceptional
23 Jul 2026
Rhonda
Staff was exceptional, and really friendly and helpful. Bartender Steve was a hoot! Really made us feel like we were his guests. Check in was a breeze, with no surprises.
10/10
Exceptional
13 Jul 2026
James
Very nice and clean. Staff was amazing!
Family
10/10
Exceptional
10 Jul 2026
Demetrius
The rooms were immaculate. The staff from the front desk, housekeeping and maintenance were pleasant, polite, and very helpful. The parking lot is well lit and spacious.
Business
10/10
Exceptional
08 Jul 2026
Demetria
The rooms were very clean and the staff was awesome.
Friends_and_family Family
4/10
Poor
30 Jun 2026
Felecia
Our bathroom the sink drained very slow and the toilet you had to continuously hold the handle down in order for it to flush, this made the experience not the great. It would have help if when we told the person at the front desk to offer to comp some of the room considering this was something major for us.
Family
4/10
Poor
15 Jun 2026
David
Nice hotel, however there was a light shining from out side my room all night lighting up my room. The beds are like sleeping on boulders. Needless to say. Myself my wife and my son pretty much stayed awake the entire night. Can’t say that I would come back to this hotel.
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Shonta
The customer service was prompt, friendly clean, and helpful. They were very informative of the surrounding area.
Family
10/10
Exceptional
30 May 2026
Dan
Every thing
Self
10/10
Exceptional
25 May 2026
Marcelleus
Good clean room. Room was absolutely perfect
Self
8/10
Excellent
23 May 2026
Michael
Room was clean but didn’t have any complementary breakfast
Friends_and_family Friends
10/10
Exceptional
19 May 2026
Delisa
Really great service, and parking. Clean room with all the amenities needed should you forget anything home. Hair dryer etc...
Family
10/10
Exceptional
17 May 2026
Tamecka
Great hotel
Great location
Partner
10/10
Exceptional
15 May 2026
Kevin
People were nice
Partner
10/10
Exceptional
04 May 2026
Krystal
We were there for one night. Everything was good. Clean and fresh
8/10
Excellent
02 May 2026
Norma
The tub was peeling and didn't drain well, thought it wouldn't be the cleanest...
8/10
Excellent
29 Apr 2026
James
Got in late - left early. Would have paid more for an included breakfast
Family
4/10
Poor
24 Apr 2026
Christopher
Don’t bring your pet.
They will charge you enough to pay for a second room.
10/10
Exceptional
17 Apr 2026
Aspen
Clean room, great staff
Partner
10/10
Exceptional
05 Apr 2026
Zachary
All individuals and entities will treat us professionally and with respect.
2/10
Poor
10 Mar 2026
Keisha
OK
10/10
Exceptional
16 Feb 2026
Jmaya
I can honestly say I had an amazing stay this past weekend at this hotel. The ambiance of this place is extremely nice and the atmosphere was friendly and clean. The staff were amazing they were super helpful and the check in and check out process was smooth.
Partner
10/10
Exceptional
15 Feb 2026
Raphiel
Clean,quiet,and comfortable
Friends_and_family Family
8/10
Excellent
02 Feb 2026
Eric
Cup rings left on table from previous occupant. Desk staff was nice.
Business Self
6/10
Pleasant
20 Jan 2026
Amanda
First room was not up to par with the door looking as if someone had broken in before.
Business_and_leisure Family
10/10
Exceptional
13 Jan 2026
Donel
They were very nice and polite welcome me very well.
Leisure Family
8/10
Excellent
09 Jan 2026
Denni
Was only there 1 night and we didn't eat breakfast.
Friends_and_family Family
8/10
Excellent
04 Jan 2026
Sonia
The room was clean and the staff was very nice.
Leisure Friends
10/10
Exceptional
04 Jan 2026
Dora
Both the ladies at front desk were friendly and helpful when I checked in and out. Room was clean and plenty hot water in shower. I have another trip planned end of April and I plan on booking my stay at your hotel.
Leisure Self
10/10
Exceptional
24 Nov 2025
Debra
Love staying at Hilton
Leisure Partner
8/10
Excellent
22 Nov 2025
Nick
Everyone was great. The hotel was clean. The room was amazing.
Friends_and_family Family
8/10
Excellent
21 Nov 2025
Tia
The staff were nice. However, after my children took a shower, the tub water wouldn’t go down and I was unable to take a shower myself. I had to resort to an alternative method to get cleaned up.
Leisure Family
10/10
Exceptional
05 Nov 2025
Chloe
I didn’t get breakfast
Friends_and_family Friends
8/10
Excellent
03 Nov 2025
Lacey
Our overall experience was great. The lady at the front desk was extremely nice and welcoming. The hotel itself is very clean and up to date as well. If I had any problems, it would only be with the mattress in our room. My husband and I had to put a pillow between us to keep from rolling to the middle because the bed had such a large dip in the center which made it a bit uncomfortable. Other than that, we would definitely stay here again and recommend to friends.
Business Family
2/10
Poor
21 Oct 2025
Chiantae
Crumbs and hair found in the bed floor was not vacuum
Friends_and_family Family
10/10
Exceptional
21 Oct 2025
Staci
Staff was pretty friendly.
Business_and_leisure Family_with_children
4/10
Poor
29 Sep 2025
Joel
It was not a pleasant stay. Motorbike club convention
10/10
Exceptional
26 Sep 2025
Matt
The main desk person, I believe his is name is Darren or Derick, went above and beyond to help me. He is amazing
Business Self
10/10
Exceptional
19 Sep 2025
James
Great
Leisure Family
6/10
Pleasant
07 Sep 2025
Don

Better rooms down the street

The staff was short handed so couldn’t get a room cleaned but office did leave note saying to call for towels etc etc.at night is when it was really bad with all the noise up and down the hall after midnight. It was continuous till around 3:30 am when I was finally able to sleep.
Friends_and_family Family
10/10
Exceptional
16 Aug 2025
Gina
Check in as very nice
Leisure Friends
10/10
Exceptional
11 Aug 2025
Derika

Front Staff was AMAZING!!!!

I would like to give a personal shout out to the front desk staff Ro, she was such a delightful woman from the moment I approached the desk. She greeted me with open arms and was so helpful, she was attentive and made me feel valued. I truly appreciate it and will stay here again if and when I come back and visit Shreveport to see my friends.
Self
6/10
Pleasant
06 Aug 2025
James
Pool was closed and didn't notify us when booking or checked in. Poor water pressure..and everything was an additional charge..

On a positive note the woman that checked me in..was very polite..and signed me up for hilton rewards.
Business Family
8/10
Excellent
27 Jul 2025
Kenya
Will stay again
Leisure Partner
10/10
Exceptional
25 Jul 2025
Tabbetha
It was wonderful.
Leisure
4/10
Poor
10 Jul 2025
Amy

Pet fee not as advertised!!!

Pet fee on hotels.com said $50 but staff made very questionable modifications to paperwork making the pet fee $75. False advertising and probably the front desk is pocketing the extra $25. My small yorkie is cleaner than all children but there’s no extra fee for dirty children…
Business
10/10
Exceptional
10 Jul 2025
Mark

The benchmark

Marzee created me at the desk at check-In with a welcoming face. We were on our way home and stayed for the night. Kevin was very welcoming and conversational with my wife and I. Steven was a great asset running a first class bar. Thank you for the great day.
10/10
Exceptional
29 Jun 2025
ERIC
Property and room was clean, bathroom was perfect.
Leisure Family
8/10
Excellent
24 Jun 2025
Effie M
No pool or hot tub which the on line description stated there was a hot tub. Very disappointing
Leisure
10/10
Exceptional
24 Jun 2025
HOLLY NICOLE
*
Business Family
2/10
Poor
10 Jun 2025
Candice
The room had a very foul smell. The shower was so dirty. The ledge where you place your foot caused me to fall because it was only attached by caulking.
Business_and_leisure Family
2/10
Poor
10 Jun 2025
Samuel
This hotel over booked my stay and left my family stranded and we had to drive to Longview tx to lay our heads down at 2am.. I don’t recommend this hotel or management
Business_and_leisure Family
6/10
Pleasant
31 May 2025
Danielle
Toilet was leaking. Price was a bit much and once you got there they required a $50 incident fee. Which I did get back but still…….. Breakfast for three people was $55! A bit pricey
4/10
Poor
26 May 2025
Lamont
Very disappointed. Pool was under renovation. The hotel lobby smelled like sewerage walking towards the elevators. The a/c only had the unit on the floor with no vents in the ceilings or walls. A/C ran all day and all night although it was on auto. The last day both elevators were not working so we had to use the stairs which was 3 flights. This hotel needs upgrades. Will not stay again. Also floors and walls thin.
Business_and_leisure Family
2/10
Poor
20 May 2025
Peter
I booked Hilton Garden Inn Shreveport for 3 nights (14th to 17th). My flight was delayed on the date of arrival (14th May) and I arrived on 15th May 2025. Hilton Garden Inn Shreveport denied me check in claiming they had cancelled the booking. But I was already charged the three days.
The manager/owner who was of Arabian origin, insisted I rebook and pay for another 2 days - he already had money for 3 days.
When I challenged him, he claimed Hotel.com would refund me for the remaining two days.
However, he threatened to call the police on me if didnt leave and commented that police would George Floyd me - a clear death threat.
This is my first direct experience of racism in the United States. The manager even threatened that he would block me from accessing any of his twelve properties and when I asked if he cared about customer service or reviews, he said he cared less.
I contacted Hotel.com who advised me to rebook another hotel as they pursued the matter with Hilton Garden Inn Shreveport. I booked, via Hotel.com, and stayed at Marriot Courtyard Shreveport for the two days. Then Hotel.com came back to say that Hilton Garden Inn Shreveport could not cancel my stay and refund. But I never asked for a cancellation - Hilton Garden Inn Shreveport unilaterally cancelled my booking and denied me check in after taking my money. So Hotel.com took money from me twice - this is unethical and outright theft of client funds
Friends_and_family Family
10/10
Exceptional
18 May 2025
AMY
Missing items from my meal. Didn't tell me. Had to request and she says they're out. Pool broken, AC not working in the gym, water fountain not working - had to buy $3 waters. Toilets in lobby not working and water all over floor.
Leisure Family
2/10
Poor
17 May 2025
Karina
People partying since we arrived at the hotel at 6pm and the partying/loud people went on till midnight. Staff did not do anything about it.
Leisure Pet
6/10
Pleasant
09 May 2025
Mike
Check-in was slow. Impressive lobby, clean & comfortable. Wi-Fi wasn’t free unless you were a member of the club. Extras were expensive. No special channels on TV. Breakfast buffet attendant was very helpful & accommodating. Housekeeping didn’t clean room but took our hanging towels & didn’t leave any. Called & only gave us one bath towel. Disappointed with Hilton in the past we have had very good stays.
Business Partner
6/10
Pleasant
30 Apr 2025
Kathy

1stnight had no ac!

The first room that we entered was already occupied! The 2nd room the ac wasn’t working and they sent someone to work on it and it didn’t work still.at 10:30 pm, they still didn’t have another room ready so we just slept in the heat!
The next morning they gave us another room but main engineer came and fixed our ac so we just stayed in current room. It was a bad situation and stinks to have paid so much for 2 nights and the first night was miserable but the employees were really nice and seemed to be doing their best.
Partner
6/10
Pleasant
22 Apr 2025
Steven
The area was nice, the staff was nice, and overall it was a nice stay.
The room I was in the toilet was loose, felt like it might tip over. There was still masking tape on the vent in the bathroom from the last time it was painted(this is very minor), but for a room that costs nearly $200 a night I was very disappointed. I’ve had the same quality of stay at places for half the price. The only reason I stayed here was because that’s where the Air Force roomed my son the night before he shipped out to basic training.
8/10
Excellent
09 Apr 2025
Ravonne
Chair was ripped and a/c was damaged.
Business Family
10/10
Exceptional
06 Apr 2025
sandra
Very clean and great staff!!!!
Leisure
10/10
Exceptional
24 Mar 2025
Meagan
Front desk was very friendly and welcoming!
Business_and_leisure Partner
8/10
Excellent
16 Mar 2025
jana
Id stay there again
2/10
Poor
16 Mar 2025
Clay
Nothing was good about my stay
10/10
Exceptional
14 Mar 2025
Sheri
Was a great place to have a dog! Ice casual bar and great pizza.
10/10
Exceptional
11 Mar 2025
Tony
Clean and quiet
Business
6/10
Pleasant
11 Mar 2025
Jason

Poor management.

Check in was delayed more than an hour. House keeping was still clean rooms at 800pm . Shower has molds all along bottom. I was lied to by host, “ my room is ready we wiating on towels.” She clocked out, next host after 30 more min, told me that the rooms was still dirty. She wasn’t sure why the other host said that about towles.

I’m a Hilton employee, embarrassing

Business
10/10
Exceptional
09 Mar 2025
Brayden
Very nice and clean. Check in was very fast.
Business Self
10/10
Exceptional
09 Mar 2025
Robert
Property was clean and the staff was great !
2/10
Poor
04 Mar 2025
Patsy
The negatives are not really negatives as they are remodeling. I have stayed at this hotel a few times and the only downside to the remodeling is that their pool has been down every time. Other than that they were wonderful. Super friendly as well
Business_and_leisure Self
10/10
Exceptional
21 Feb 2025
Rose
The tv in my room didn’t work properly the cable function for the tv in front of the bed
Business Self
10/10
Exceptional
10 Feb 2025
Karla

Definitely a Place to stay.

The Atmosphere was AMAZING, relaxing, modern decor, very clean. The onsite restaurant and bar was cool. My husband said that was the moist, well cooked steak he had. The Lamb meatballs were cooked to perfection. The wings were cooked just right. The Bartender was so personable and nice. The front desk staff was very welcoming.
Business
8/10
Excellent
08 Feb 2025
DEZMALOYD BELL
Accommodation was great
4/10
Poor
27 Jan 2025
Steven
Definitely not up to the Hilton standards. Clean yes, but food service was horrible especially for the price. Thermostat would not go above 63 degrees when it was 30 outside. Phone did not work, and the toilet barely worked. Will not be staying there again.
Business_and_leisure Family
10/10
Exceptional
09 Jan 2025
Allyson

Great Experience

Our room was nice, clean and well attended. We had a good nights rest and will consider lodging here again.
Friends_and_family Family
10/10
Exceptional
06 Jan 2025
Tristen
was surprised. didn’t expect much
Partner
4/10
Poor
04 Jan 2025
Julia

Great customer service but uncomfortable bed.

Customer service was. Excellent! However, the king size bed was very uncomfortable. I didn’t sleep well and woke up with a noticeable back ache.
Self
10/10
Exceptional
15 Dec 2024
Marvin
Had a great stay
10/10
Exceptional
13 Dec 2024
Verified traveler

Date Night

It was amazing
Partner
8/10
Excellent
08 Dec 2024
Shani
Hotel receptionist very friendly & professional.
8/10
Excellent
30 Nov 2024
Michele
Property was clean, room was clean. I booked a king and got 2 queens instead. Room next door had loud kids. Dogs allowed was a plus.
Leisure Partner
10/10
Exceptional
20 Nov 2024
Tasha
I actually booked at the wrong Hilton Garden. But to my surprise it was above expectations. Online pictures seem to be outdated. I gotta give a special shout out to Tim who works the front desk. He’s great! Top notch customer service. Be patient with him if and when it does get busy. He usually by himself. The hotel is quiet I felt safe especially being a solo traveler.
Self
6/10
Pleasant
17 Nov 2024
Mickey
The phone in the room wasn’t working, to order room service or ask for a few things we left at home. Other than that, the renovations looked great and the lady that checked us in was very kind. We will definitely stay there again.
Leisure Partner
2/10
Poor
08 Nov 2024
Kelsie
I stayed two nights. I asked for a room on the back side of the hotel.so I could watch my truck. Called and requested it and I arrived to check in and was given the wrong room. I finally got it straight. Then I left and returned late on the second night and the maid never cleaned my room or changed the sheets on the bed and I was not happy. So I complained about it to the front desk and I was told I should have ask for a cleaning on the second night.they need to hire someone to check the rooms and make sure the rooms are getting cleaned.
10/10
Exceptional
02 Nov 2024
Vickie
The property was easy to access. It was nice and clean. The staff was friendly.
Leisure Family
8/10
Excellent
16 Oct 2024
Carl
NA
Leisure Self
10/10
Exceptional
05 Oct 2024
Carl
Awesome
2/10
Poor
23 Sep 2024
David
Staff was very nice, the issue is the remodeling. My shower door exploded, it was like a bomb went off.

Got the typical night free and a few Hilton Points.

The guys who installed the shower doors came into my room to see, I asked if it was them who did install they said yes. Just be careful when taking a shower with the remodel going on you might be in danger.
Business
10/10
Exceptional
02 Sep 2024
Nina
Excellent hotel! The friendly professional staff, clean/beautiful rooms, extremely clean facilities…will definitely stay again!
Leisure Partner
8/10
Excellent
30 Aug 2024
Lauren
The front desk staff is what made this stay wonderful! There was a good bit of construction going on, however it didn’t adversely affect our sleep.
Leisure Family_with_children
10/10
Exceptional
09 Aug 2024
Christian

Great place to turn in!

Great room. Good service! Slept like a baby! Would stay again.
Business
10/10
Exceptional
04 Aug 2024
DeJoan
The property was great. However there should of been notice of remodeling going on.
Leisure Friends
8/10
Excellent
03 Jul 2024
Karen

Nice

Hotel is in process of being renovated, there was no noise from the workers. The room was very quiet bed was comfortable and it was nice and cool inside. The pool was closed due to upgrading.
Self
8/10
Excellent
28 Apr 2024
James
They were doing renovations which made it noisy and smelled like paint. There also was not enough body wash in the containers in the shower.
Leisure Partner
8/10
Excellent
08 Apr 2024
Justin
It was under construction everything was a mess. Trying to figure out what to get checked in was very difficult. The room it self was really nice and the staff also
Leisure
10/10
Exceptional
25 Mar 2024
Charles
The property was located in a good area directly off the Interstate. The only issue was that remodeling was taking place during my stay.
2/10
Poor
24 Mar 2024
Stanley
Nobody came to door
8/10
Excellent
17 Mar 2024
michelle

nice room even though building is being remodeled

The bed was comfortable and room was clean. we stayed on the bottom floor which the room was already remodeled but the hallway and other bottom rooms were not yet finished. Check in was ok, but we did have to stand at a little office window to complete transactions. the clerk was pleasant and helpful. the price was good and it was just an over night stay so it was fine. I would not want to stay here for a few days with the s on going.
Partner
8/10
Excellent
11 Mar 2024
Roxine
The renovated rooms are nice. I am sure when renovations are completed it will be perfect!
Leisure Family

Location & surroundings

Hilton Garden Inn Shreveport
5971 Financial Plaza, Shreveport, United States

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Hilton Garden Inn Shreveport

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