Name: Comfort Inn Shreveport I-49
Address: 9420 Healthplex Dr., Shreveport, 71106, US

6/10

Pleasant

03 Aug 2026

Leah

Body hair in the bathrooms, and the smell of weed was overpowering the moment I entered the lobby and permeated in my room and didn’t go away. Bed appeared clean and was comfortable enough.

2/10

Poor

31 Jul 2026

Edna

Room #1 ceiling falling in- mold
Room #2 toilet didn’t work-TV orphone
Room# 3 She tried
Smelled musty tub didn’t drain when taking shower at least toilet work bed was ok
Non refundable so what the heck are you supposed to do?
Never again!!!!

8/10

Excellent

30 Jul 2026

Roger

Like the hotel but some rooms the deadbolt locks up top are missing and need to upgrade shower amenities.

6/10

Pleasant

28 Jul 2026

Shannon

The room was clean but it smelled smoky and the room felt humid and damp. The smoke detector was ripped off the wall.

2/10

Poor

23 Jul 2026

Kenneth

I was absolutely shocked seeing the way that the food was handled. So much so that I immediately threw my plate away. The breakfast staff member was seen picking up crumbs off of the floor, putting them into her apron, and continuing to wipe down tables. She then took that same dirty rag and after moving pastries with her bare hands from one tray to the next wiped down the food trays with the rag she just used to clean the dirty tables. In between this she was seen grabbing crumbs off of the trashcan, then touching and arranging food with her bare hands. The excess gravy that had set out on the gravy ladle was scraped off and put back into the crockpot before being stirred back in. I witnessed multiple food safety handling violations. The Department of Health should be contacted.

10/10

Exceptional

20 Jul 2026

Sharee

Clean and breakfast was delicious

Self

4/10

Poor

20 Jul 2026

Jeffrey

Staff was very nice. Bed spread was dirty, tiles loose in bathroom floor. Just overall dirty looking

Self

8/10

Excellent

12 Jul 2026

Larry

Update the room

Self

8/10

Excellent

29 Jun 2026

Stephanie

Rooms was clean miss few spots like on toilet and sink should be deeply clean all over and rims of it bt wasnt

Partner

2/10

Poor

16 May 2026

Danell

The hotel looked better than the last time I stayed there and it looked clean but my friend and I both got ate up by bedbugs and that’s a big negative in my opinion. I get hotel rooms a lot and this is one I won’t be going back to.

Partner

10/10

Exceptional

10 May 2026

Devery

I was late on breakfast

10/10

Exceptional

30 Apr 2026

Douglas

not

2/10

Poor

29 Apr 2026

Jeffery

The most unhelpful hotel staff I've experienced.

Self

8/10

Excellent

26 Apr 2026

Susan

Parking

Partner

4/10

Poor

23 Apr 2026

Melissa

We had to switch rooms upon arrival due to plumbing not working. The second room was small and very out dated. The carpets were stained.
We got stuck in the very slow poorly maintained elevator.
The restaurant closed at 9pm.
The hallways smelt like weed.

Family_with_children

4/10

Poor

13 Apr 2026

Mike

The hotel’s maintenance is in disarray. The doorknobs are falling off, and the pool water was green. Strangely, there was a sign near my room’s emergency exit that discouraged its use. I’m not sure the fire department would approve of that sign. On the positive side, the staff and breakfast were quite good.

10/10

Exceptional

29 Mar 2026

Cliff

Room was clean, breakfast was good. Wished they had Bananas!

Partner

6/10

Pleasant

29 Mar 2026

Loretta

Staff were very helpful and the property was clean. Our room whilst clean and bed comfortable the toilet was loose from the floor and tiles in the bathroom and shower were cracked .

Partner

10/10

Exceptional

29 Mar 2026

Robert

Breakfast was good. Room clean. Good access to community. Friendly staff

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Consquella

It was good

Partner

10/10

Exceptional

28 Mar 2026

Jonathan

Great stay

6/10

Pleasant

19 Mar 2026

Richard

Bathtube missing shower knob

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Rhonda

The stay was awesome it was a late night check-in and the front desk receptionist was awesome. The next morning breakfast was great the waffles the variety of grits and cereal. Love it!

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

harold

We had two parties on this trip, both with truck and trailers and found parking places. The building was clean but dated.

Family

10/10

Exceptional

04 Mar 2026

Griff

Good location. Nice restaurants and shopping close by. Only thing that it does not have is a treadmill. Breakfast was warm and tasty.

4/10

Poor

23 Feb 2026

Ginger

The television had a fuzzy picture, the internet did not support streaming services. I had to use my hotspot for work and to use streaming services. Breakfast was the worst I've experienced at a hotel. Stains throughout the room. Hair from shaving still present in sink when I entered room. Staff was nice and sheets were clean.

Self

10/10

Exceptional

16 Jan 2026

Jeffrey

Yes

Business_and_leisure Partner

4/10

Poor

10 Jan 2026

Michelle

There was no hot water

Business

2/10

Poor

06 Jan 2026

John

The bathtub looks bad.
I make mistaken on website got three night stay. I mean I want two days stay. The lady said can’t cancel or change.

8/10

Excellent

05 Jan 2026

Nicole

Nothing

Leisure Partner

10/10

Exceptional

03 Jan 2026

LeAnn

Always pleased when we stay.

Leisure

8/10

Excellent

30 Dec 2025

Amy

Friendly staff

Leisure Self

8/10

Excellent

30 Dec 2025

Rebecca

The room was clean. The staff was friendly. Breakfast was good. The bed was comfortable. The only downside was the bathtub. It was rusted and had peeling paint.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Merlene

Clean room, staff was polite

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

Heather

The lobby is beautiful; the rooms are small and in need of maintenance. The hair dryer was broken. The handicapped accessible room was barely big enough for a wheelchair. I would switch to a Hampton.

Leisure Family

4/10

Poor

07 Dec 2025

John

Hotel is old and in desperate need of a renovation

Leisure Friends

10/10

Exceptional

07 Dec 2025

Beverly

Good mitel

Leisure Partner

10/10

Exceptional

05 Dec 2025

Tracy

I have stayed here many times and I am NEVER disappointed! Rooms are ALWAYS clean and the staff is just wonderful!! Everyone is always so ready to give their assistance when I have needed something!

Business_and_leisure Self

2/10

Poor

24 Nov 2025

Kathleen

I just checked in with my family, and the room was nowhere near acceptable. The bed sheets were not clean, the curtains had visible stains, and there were spots on the ceiling. There was hair all over the room, and both the lamps and headboard were covered in dust — clearly the room had not been properly cleaned in a long time.

The bathroom was a mess as well. There was gunk and buildup around the shower bar (which I now know is old brown caulking, but it still looks terrible), and overall it felt unsanitary from the moment we walked in.

To make matters worse, the manager was extremely rude when we tried to address these issues. Instead of helping or offering a solution, they acted like we were inconveniencing them by asking for a clean room.

For the price we paid, this level of cleanliness and customer service is completely unacceptable. I would not stay here again and do not recommend it to anyone.

8/10

Excellent

21 Nov 2025

Jerry

The staff was nice

Friends_and_family Friends

10/10

Exceptional

17 Nov 2025

Melissa

N/A

Leisure Family_with_children

2/10

Poor

04 Nov 2025

Shechem

Had reservation then showed up and told they oversold the hotel. What’s the point in having a confirmation number if they won’t honor it. Terrible management.

6/10

Pleasant

30 Oct 2025

sharon

Bathtub paint peeling off, very slow tub drain, tv words did not match lips. Some kind of delay.

Leisure

4/10

Poor

24 Oct 2025

JOSEPH

Room dirty , tub did not drain

Business Self

10/10

Exceptional

09 Oct 2025

David

Great Price

Lots of restaurants close. Parking was a little tight. Room and bed were clean

Partner

2/10

Poor

30 Sep 2025

Alexandra

original room i was put in had black mold all throughout the bathroom ceiling. i was moved to a different room that, while it did not have mold, was absolutely disgusting. dirty bed and curtains that didnt even close all the way on the first floor. entire hotel had a weird smell. and the bathroom shower is absolutely disgusting and looks like it hasn’t been updated

Self

8/10

Excellent

28 Sep 2025

Amy

Very nice staff but the rooms have several cosmetic issues, specifically in the bathroom.

Leisure Self

10/10

Exceptional

24 Sep 2025

Patricia

Good place to stay

Decent place to stay. Only issue is some of the tvs not working too well but the staff was able to resolve issues.

Self

10/10

Exceptional

09 Sep 2025

gary

just what i was looking for

Business_and_leisure Friends

6/10

Pleasant

08 Sep 2025

Germaine

Night clerk rude , room was not thoroughly cleaned

10/10

Exceptional

31 Aug 2025

TERRI

No issues

Business_and_leisure Family

10/10

Exceptional

25 Aug 2025

Quinten

Great place

Business_and_leisure Self

8/10

Excellent

11 Aug 2025

Ernest

Everything was good. The breakfast bar was good, except the eggs. They didnt look real. The property looked clean and safe.

8/10

Excellent

22 Jul 2025

Gina

Over all good stay

Business Family

4/10

Poor

21 Jul 2025

Sandra

Location is good. Most channels had fuzzy picture, had universal remote and couldn't get closed captioning to work. First night the remote quit working and the front desk person didn't know how to pair another remote to the tv. The water in the pool had a light green tint to it. The water pressure in the sink faucet was bad. The prooerty had replaced some if the air units in the rooms and the old ones were stored outside along the wall in the pool area which I considered hazardous.

Leisure Partner

4/10

Poor

06 Jul 2025

Travis

Needs alot of maintenance

Business Self

6/10

Pleasant

23 Jun 2025

Waynette

Hotel was okay. No problem really. No food really

Business_and_leisure Partner

8/10

Excellent

22 Jun 2025

Amy

It’s a decent hotel for the price but there are a lot of cosmetic issues in the bathrooms. I’ve stayed several times in different rooms and every bathroom has cracked tiles, painted tubs, no overhead light, etc.

Leisure

6/10

Pleasant

22 Jun 2025

Tammy

Not so much

We had two rooms 1 of those rooms was very clean the other was not. We had to get clean sheets for bed. Bathtub did not look scrubbed. There was an oily hand print on the wall right in middle.

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Ray

Nice safe place to stay

Business_and_leisure Family

10/10

Exceptional

18 Jun 2025

Christine

It was just ok

Leisure Family

2/10

Poor

17 Jun 2025

Edgar I

My

6/10

Pleasant

17 Jun 2025

Malcolm

The wi-fi/internet did not function, and even after I went to the desk to get help with it, it still did not work. The staff were friendly and helpful, but the hotel needs an update badly.

Friends_and_family Family

10/10

Exceptional

09 Jun 2025

Kaylor

Lack of parking

Self

10/10

Exceptional

07 Jun 2025

Donna

Like it all

8/10

Excellent

05 Jun 2025

Cheryl

Quaint and safe

Family

10/10

Exceptional

31 May 2025

Barry

Not too bad

8/10

Excellent

20 May 2025

Samanthia

My stay was great but the bathroom tub was horrible

Business

2/10

Poor

14 May 2025

brandon

Tv didn’t work

2/10

Poor

14 May 2025

brandon

170$ for room damn tv didn’t catch any channels

Business

6/10

Pleasant

11 May 2025

MaryAnn

Pool was closed which was very disappointing for my 5 year old grandson who was looking forward to a swim after a long drive. The room was okay but it needed paint things were just old and needed sprucing up. Staff struggled a little getting things figured out, but was polite and apologetic. Breakfast was okay... eggs were a bit rubbery... obviously frozen premade and reheated. Over all okay but not great experience.

Leisure Family_with_children

4/10

Poor

29 Apr 2025

Mark

The rooms floor was wet and sticky, hair on the floor, condition of the bathroom poor

Leisure Self

2/10

Poor

28 Apr 2025

Diane

Denied early check in per front desk. They had our room clean but housekeeping didnt want early check inn because it was inconvient for them to work around arrivals. Per front desk the housekeeping supervisor gets really upset if they do early check inn.. Have handicap husband and we had to wait an hour. Won't stay at Comfort inn again. Would understand if not told room was ready but couldnt do an early check in even if we paid extra.

Leisure Partner

8/10

Excellent

23 Apr 2025

Verified traveler

Door jam was broken and extra manual lock was broken/mssing

Partner

8/10

Excellent

16 Apr 2025

Ronnie

Staff was friendly, accommodating & always smiling.

8/10

Excellent

01 Apr 2025

TINA

Close to fast food restaurants and gas stations

Leisure Family

6/10

Pleasant

31 Mar 2025

Rob

barely ok

the carpets were dirty. there was someones food in our refrigerator still. tub needed refinished. Bathroom morror is nice with built in light.

Friends_and_family Friends

10/10

Exceptional

30 Mar 2025

Charles

Very friendly and decent staff. Room was great. I have stayed in numerous hotels, and usually the water is NOT hot in the morning around 6am. HOWEVER, the water was perfect and hot in the morning. That means a lot for me personally. Breakfast bar was awesome.

Leisure Family_with_children

2/10

Poor

30 Mar 2025

Elizabeth

Dirty & Disappointing

Bathroom cleanliness was subpar. The bathtub alone was horrendous and was in no condition to be rented to a paying customer!! Mildew growing on tub fixtures, dirty shower walls, stained and ripped shower curtain confirmed that cleanliness and proper maintenance is not a priority. Minimal shower pressure and the hot water was never warmer than lukewarm. Overall, everything from paint to caulking and even the grout was sloppy. If cleanliness is a priority to you, choose to stay somewhere else.

Friends_and_family Family

10/10

Exceptional

29 Mar 2025

Genevieve

Friendly staff and great reception.

Business

2/10

Poor

27 Mar 2025

Verified traveler

Horrible

Loud Sounds All Night, Dirty, Unsecured Doors Inside the Room (Must Have Been Busted In Several Times) Exterior Entry Into Hotel Didn’t Even Have A Lock, German Roaches, Asian Ladybugs, Limited Parking! Pay the additional money to protect your booking if you dare book here so you can leave before checking in!

Business

8/10

Excellent

27 Mar 2025

Wanda

It was close to many eateries and shopping areas.
I was there 2 nights, but was not there in the daytime. I ate their breakfast once…waffles and tea. The staff was friendly. The beds were nice and comfortable. My only complaint was the bathroom area…no lights to see in the mirror, the tub area needed to be updated. It was nasty looking.

Leisure Self

4/10

Poor

24 Mar 2025

dennis

I'll never stay at this property again. Probably will avoid the chain as it is second Comfort Inn that was really substandard. Rooms were dirty. Equipment was broken both in the room and for guests in general.

Business Self

8/10

Excellent

16 Mar 2025

Charles

It was pretty decent

Business_and_leisure Self

2/10

Poor

26 Feb 2025

Scott

The smoke alarm in my room was missing. The microwave was completely rusted on the inside. Dust everywhere. Pink grime on the shower head. The fridge was so loud I had to unplug it. Stains all over the curtains. The front desk staff act like they own the place and park their personal cars under the covered entrance, making check in inconvenient. The cleaning staff use the breakfast bar like their own kitchen and leave it a mess when done.
Seriously book your stay anywhere else. They completely lack guest safety and cleanliness is equal to their laziness

Business Self

8/10

Excellent

25 Feb 2025

steve

property was just as described. would stay there again

4/10

Poor

14 Feb 2025

Larenda

Did not get the room I reserved
Smell like smoke
Back doors would not work so I had to walk all the way to front entrance each time coming and going

Leisure Friends

6/10

Pleasant

07 Feb 2025

Ed

Water had a bad odor.
Side entrance door not secure.

Self

10/10

Exceptional

06 Feb 2025

Adrian

Nice

Business Partner

4/10

Poor

02 Feb 2025

Ricky

Comfort Inn experience

The bathroom was not cleaned properly and at least one of the fixtures was in need of replacing. The WiFi is terrible. No streaming service nor internet.

Business

10/10

Exceptional

29 Jan 2025

Albert

convenient location to I-49

this place is still remodeling rooms but it will be very nice soon . Breakfast was not up to par as last time . Hopefully they do better next time we stay.

Self

8/10

Excellent

25 Jan 2025

Tracy

Have stayed here many times and have always been satisfied! Price is great and area is quite nice and safe!!

Leisure Self

10/10

Exceptional

23 Jan 2025

Heather

The staff was excellent

8/10

Excellent

23 Jan 2025

Edwin

Good breakfast. Rooms (had 2) were okay but kind of old and worn.

Business_and_leisure Family

10/10

Exceptional

14 Jan 2025

John

T

10/10

Exceptional

13 Jan 2025

Jameshia

The staff was amazing

Leisure Family_with_children

8/10

Excellent

29 Dec 2024

Kathleen

Ok

2/10

Poor

26 Dec 2024

Jennifer

Xmas ruined and it started off with front desk asking for cash deposit of 100 and i never had no hotel ask for that and of course i said no you can use the card,then get to room there was a double hold on my card that front desk couldn't explain just keep saying youll get it back next week.i never had a front desk that didnt know how to make correct transactions now i have to limit my spending on xmas,i dont think im booking with comfort suites
again.

10/10

Exceptional

23 Dec 2024

Ram

Ok

Business_and_leisure Friends

6/10

Pleasant

20 Dec 2024

connie

The desk attendant was on her persanal phone throughout my checking in and the guy in front of me. No personal attention

Leisure Partner