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The Ritz-Carlton, Shenzhen
Shenzhen - Guangdong · China
Fuhua 3rd Rd, FuTian CBD, Futian Qu, 116View location
9.4/10Excellent596 Reviews
Cleanliness9.4/10 9.4
Service9.6/10 9.6
Comfort9.4/10 9.4
Condition9.2/10 9.2
Location9.4/10 9.4
Neighborhood9.2/10 9.2
Value10.0/10 10.0
Amenities9.2/10 9.2
See all ratings- Family hotels
- Business hotels
- Hotels with spa
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Ritz-Carlton, Shenzhen
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Flavorz 全日制餐厅, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Shenzhen?
This hotel has 15737 square feet (1462 square meters) of space consisting of a conference center and a meeting room.
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With a stay at The Ritz-Carlton, Shenzhen, you'll be centrally located in Shenzhen, a short 7-minute walk from Shenzhen Convention and Exhibition Center and 13 minutes by foot from Coco Park Shopping Center.
This luxury hotel is 1.3 mi (2 km) from Shenzhen Lianhuashan Park and 5.1 mi (8.1 km) from Splendid China Folk Village. Make yourself at home in one of the 280 air-conditioned rooms featuring minibars and DVD players. Your bed comes with down comforters and premium bedding.
Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Shenzhen?
This hotel has 15737 square feet (1462 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 6:00 AM to 11:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children
- Airport shuttle fee: CNY 600 per vehicle (one way)
- Secured extended parking fee: CNY 60 per day
- Rollaway bed fee: CNY 525.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Chinese (Cantonese)
English
Chinese (Mandarin)
Nearby attractions
Shenzhen Convention and Exhibition Center
0.6 km / 0.4 mi
Coco Park Shopping Center
1.1 km / 0.7 mi
Shenzhen Lianhuashan Park
2 km / 1.2 mi
Shenzhen Library
2 km / 1.2 mi
Shenzhen Civic Center
2.2 km / 1.3 mi
Shenzhen Concert Hall
2.3 km / 1.4 mi
Shenzhen Central Park
2.3 km / 1.4 mi
Huaqiangbei
2.5 km / 1.6 mi
Huanggang Port
2.8 km / 1.7 mi
Lianhua Mountain Park
3.1 km / 1.9 mi
SEG Electronics
4 km / 2.5 mi
Shenzhen Bay
4.8 km / 3 mi
Shenzhen Golf Club
4.9 km / 3.1 mi
Shenzhen Science and Technology Museum
5 km / 3.1 mi
KK Mall
5.4 km / 3.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 280
- Number of floors (main building): 28
- Single rooms: 169
- Double rooms: 69
- Junior suites: 30
- Suites: 43
- Accessible rooms: 1
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
Show 77 more facilities & services
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Beach
- Golf course
- Wheelchair-accessible
- Car park
- Garage
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Car hireExtra charge
- Secure parking
- Valet parkingExtra charge
- Airport Shuttle
- Room service
- Laundry service
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- BBQ facilities
- Café
- Bar
- Restaurant: 3
- Non-smoking area
- Smoking area
- Highchairs
- Poolside snack barExtra charge
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Business centre
- Outdoor freshwater pool: 1
- Parasols
- Children playgroundExtra charge
- Kids’ clubExtra charge
- TV lounge
- Nightclub
- Pub
- Sauna
- Steam bath
- Hot tub
- MassageExtra charge
- Spa treatments
- Hairdressing salon
- Spa centreExtra charge
- Breakfast
- Breakfast buffet
- Buffet lunch
- À la carte lunch
- Set menu lunch
- Buffet dinner
- À la carte dinner
- Set menu dinner
- Special dietary options
- Snacks
- Non-smoking establishmentExtra charge
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE CLUB DELUXEQUADRUPLE • CLUB DELUXEQUA.CB-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
QUADRUPLE CLUB DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CB-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE GARDEN VIEWQUADRUPLE • GARDEN VIEWQUA.GV-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
QUADRUPLE GARDEN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GV-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEW • 1 Bedroom • 50 m²DBL.GV-1
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Minibar
- Tea and coffee making facilities
- Ironing set
Show all 21 amenities
- Individually adjustable air conditioning
- Safe
- Pillow menu
- Turndown service
- DVD player
- Toiletries
- Bathrobes
- Slippers
- Satellite TV
- Housekeeping
- Soundproof room
- Electric Kettle
- Shower
Facilities with extra charge
- Wi-fi
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
DOUBLE GARDEN VIEW
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- GARDEN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GV-1
Room amenities
- Bathroom
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Minibar
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Pillow menu
- Turndown service
- DVD player
- Toiletries
- Bathrobes
- Slippers
- Satellite TV
- Housekeeping
- Soundproof room
- Electric Kettle
- Shower
Facilities with extra charge
- Wi-fi
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CLUBSUITE • CLUBSUI.CB-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
SUITE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CB-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE DOUBLE BED SMOKINGSUITE • DOUBLE BED SMOKINGSUI.DB-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DOUBLE BED SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
SUITE DOUBLE BED SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DOUBLE BED SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE CLUB KING BEDSUITE • CLUB KING BEDSUI.CB-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
SUITE CLUB KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CB-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
QUADRUPLE DELUXE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE PREMIERQUADRUPLE • PREMIERQUA.PE-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
QUADRUPLE PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: QUA.PE-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 48 m²DBL.KG-2
Room overview
Non-smoking room- Room size
- 48 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- DVD player
- Turndown service
- Pillow menu
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
Show all 21 amenities
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Electric Kettle
- Bathroom
- Soundproof room
- Housekeeping
- Satellite TV
- Slippers
- Bathrobes
- Toiletries
Facilities with extra charge
- Extra beds on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
DOUBLE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 48 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Room amenities
- DVD player
- Turndown service
- Pillow menu
- Safe
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Electric Kettle
- Bathroom
- Soundproof room
- Housekeeping
- Satellite TV
- Slippers
- Bathrobes
- Toiletries
Facilities with extra charge
- Extra beds on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
DOUBLE DELUXE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIER KING BEDSUITE • PREMIER KING BEDSUI.KG-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
SUITE PREMIER KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CLUB PREMIERQUADRUPLE • CLUB PREMIERQUA.CB-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
QUADRUPLE CLUB PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CLUB PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CB-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIERDOUBLE • PREMIERDBL.PE-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
DOUBLE PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PE-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB DELUXEDOUBLE • CLUB DELUXEDBL.CB-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
DOUBLE CLUB DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB PREMIERDOUBLE • CLUB PREMIERDBL.CB-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB PREMIER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
DOUBLE CLUB PREMIER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB PREMIER
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE CLUBJUNIOR SUITE • CLUBJSU.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
JUNIOR SUITE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: JSU.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 50 m²QUA.2D
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Minibar
- Tea and coffee making facilities
Show all 21 amenities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Pillow menu
- Turndown service
- DVD player
- Toiletries
- Bathrobes
- Slippers
- Satellite TV
- Housekeeping
- Soundproof room
- Electric Kettle
Facilities with extra charge
- Extra beds on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
QUADRUPLE TWO DOUBLE BEDS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 50 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Room amenities
- Bathroom
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Minibar
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Safe
- Pillow menu
- Turndown service
- DVD player
- Toiletries
- Bathrobes
- Slippers
- Satellite TV
- Housekeeping
- Soundproof room
- Electric Kettle
Facilities with extra charge
- Extra beds on demand
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
QUADRUPLE DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ritz-Carlton, Shenzhen
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Ritz-Carlton, Shenzhen
100
reviews shown
Shadi
L
BAR
The Location and Stuff and helpful and overall very nice;
the hotel is old and needs a globla review on the conditions of the rooms and all facilities excpet for the gym
the hotel is old and needs a globla review on the conditions of the rooms and all facilities excpet for the gym
BAR
The Hotel Location and Stuff are great;
however- the hotel is old and need a global review of its conditions and amenties;
however- the hotel is old and need a global review of its conditions and amenties;
Rui Ling
Excellent service and convenient
Kyoko
Hotel under renovation and noisy, was not mentioned on the website.
YIFTACH
clean, spacy room, good and attentive services, great location
Fiona
Fab Hotel, excellent customer service, staff were awesome, executive lounge was perfect. Loved everything about this hotel and hope to return next year.
Gan
Clean room , amenities always refilled and staff were very polite and excellent service.
Ramiro
Perfect!
Joselyn
Friendliest staff ever
YIFTACH
Great location, great service
Great location, great service; stuff is attentive and warm to all guests all time; gym and souana are delicious; excellent stay
Terence
Great property!
marcus
Very convenient
yu
All stuff are super nice and helpful. Good location.
Tomer
Great hotel great service great location! I will definitely go back!
Shazzasbazzar
Awesome experience on all counts.
Andy
空气不流通
Linda
酒店人員友善，房間舒適清潔，地點方便。
Darsha
Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though
Athanasios
overall normal
disappointed room was not ready arrived 14:20 pm had to wait an hour over, lobby cafe very small and non-atmosphere feels uncomfortable carpet in the room needs cleaning has visible spots / as usual in China Internet traffic restricted that will become in future maybe the reason why i will stop visiting China can’t work without properly functioning internet
Rafal
Super !!!
Ahmed
N/a
Priscilla
Hotels in Shenzhen are not really rated at the same level, in terms of stars, as those in many other metropolitan areas. 5-star ratings here seem to be more like 4-star elsewhere. This Ritz had great service but the room itself is not that well maintained.
My biggest gripe is the ventilation in my room (which was upgraded for free to the executive level) was poor. When I entered into the room there was a musty smell. The room was on the warm side throughout the night even though I cranked temperature down to 19C.
Very spacious room and bedroom.
I got the room on Expedia for a good price so overall it was a good stay. Just don’t expect your typical Ritz I guess.
My biggest gripe is the ventilation in my room (which was upgraded for free to the executive level) was poor. When I entered into the room there was a musty smell. The room was on the warm side throughout the night even though I cranked temperature down to 19C.
Very spacious room and bedroom.
I got the room on Expedia for a good price so overall it was a good stay. Just don’t expect your typical Ritz I guess.
brad
Excellent service
Stephen
Great service, property and facilities a bit dated.
Judy
We had a lovely stay. Will come back again.
Kwan Ming
Great lobby, helpful staff, but dated rooms.
Excellent customer services, however it’s a shame that the room had a couple of issues. Squeaky bathroom door, faulty TV remote control, the room was dated and the furnitures have seen better days. It would be okay if we were staying at a 3 or 4* hotel but given it was Ritz Carlton, it had really failed to meet our expectations.
John
Upgraded to free breakfast for two in welcome. Changed room due to air-conditioning was not working.
YAN LUN ALAN
The package includes lunch and dinner, it provides lounge access instead with snacks and desserts. It’s tricky and I feel cheated. The blame falls on both Expedia and Ritz Carlton.
Monty
Wonderful staffs, nice spa, next to great eating shopping mall
James
The staff are extremely nice
Ningxiao
Staff is extremely helpful. They go out of their way to make you feel special.
Joe
The staffs are friendly and the service is excellent
Hughie
The service was truly exemplary from all staff. They often went out of their way to help despite any language barriers
Verified traveler
I was disappointed that my room was old and furniture were rift. The guy who took my luggage into the room went away and found me another room but it was not much better. The worst came when I tried to book a cab service to HK airport. The reservation was clear and the prices were agreed upon. On the next day, the concierge tried to increase the price to 4 times higher but I refused. I had to find another way to go to HK airport myself at the last minute!
Sam
Overall nice experience
Verified traveler
Need to improve cleanliness
This hotel is definitely not a Ritz Carlton. When compared to the one in Hong Kong, this feels more like a four star hotel. Room is not clean. Will definitely stay somewhere else next time.
Xi
Its location is very convenient. Excellent service. I also got a free upgrade.
Jimmy
Services so nice
Greg
The staff here were so friendly and helpfull. The moment I got out of our car my young daughter needed to use the bathroom and there were three ladies that helped take her to the bathroom while my wife parked the car in the hotel basement.
Ashley
Fave Hotel in SZ
We had an in red second staycation at the Ritz. The staff are phenomenal and the service and welcoming atmosphere are unmatched. We were so comfortable in our beautiful room, and we love the location.
I
Exceptional service
We are spending 3 nights every 2 months or so just to experience a level of service that is simply exceptional. Every member of staff from check in to the cleaner understands how to treat guests. We now stay in the Club area where the meals offered are good quality and nothing is too much for them. We spend time around the pool doing work where it is is quiet and the small touches like bottles of water sun screen cream are available for free. If we could afford we would stay longer and more often. The gym is well equipped and again water is available for free. I used the sauna and whirlpool area which is also freely available for guests.
Benjamin
A bit disappointed
Pretty good stay, but I honestly expected a bit more from this place. I went for my birthday, and while I didn’t expect anything out of the ordinary, I was a bit disappointed that this went unnoticed.
Pros: Amazing pool, well-appointed room, gorgeous views
Cons: Bar was unable to figure out how to make me a martini on the rocks. I gave up and left. Dilapidated facade. A bit dated.
Overall, it was a nice stay, but the price wasn’t justified. I think there are plenty of other options that are just as nice at a much more reasonable price.
Pros: Amazing pool, well-appointed room, gorgeous views
Cons: Bar was unable to figure out how to make me a martini on the rocks. I gave up and left. Dilapidated facade. A bit dated.
Overall, it was a nice stay, but the price wasn’t justified. I think there are plenty of other options that are just as nice at a much more reasonable price.
Jennifer
Perfect Getaway
It was a perfect getaway for our anniversary weekend. The service and staff were incredible from before our arrival, setting up a lovely surprise in the room, and throughout our stay, every staff member knew us, and said happy anniversary. The room was so comfortable, the views great, the location ideal, and the food was delicious.
wendy
Great choice in Shenzhen
Business trip to Shenzhen, my first trip to China, where most people speak no English and standards are not always up to pay, so staying g at the Ritz was a big plus. Hotel is well located, rooms are spacious and elegant, staff and service is A+. Definitely a good place to stay in this city of 20 M people.
Verified traveler
Fantastic stay
Very amazing stay. We had booked a hotel nearby but it was too horrendous so we moved over to Ritz Carlton for two nights.
Service was amazing. They upgraded our room as we were considering whether to book one more night and our original room would be unavailable. There was an issue with the second tv in the washroom and they fixed it very promptly.
We ordered room service breakfast and it was of good quality. The location is between two large malls with lots to eat and explore. Also right beside the convention and exhibition centre so very convenient.
The staff were extremely polite and courteous. It definitely matches to the standard of an international brand hotel.
Thank you for the great stay! the bathtub feature was really tremendous with a lovely very instagram type photo opportunity.
Service was amazing. They upgraded our room as we were considering whether to book one more night and our original room would be unavailable. There was an issue with the second tv in the washroom and they fixed it very promptly.
We ordered room service breakfast and it was of good quality. The location is between two large malls with lots to eat and explore. Also right beside the convention and exhibition centre so very convenient.
The staff were extremely polite and courteous. It definitely matches to the standard of an international brand hotel.
Thank you for the great stay! the bathtub feature was really tremendous with a lovely very instagram type photo opportunity.
Alexander W
Excellent service
Great location, breathtaking views of the Shenzhen skyline Lightshow, fantastic service.
Verified traveler
Such a great experience staying at Ritz there. No doubt to be there again. Love the way they build up every single small details such as perfectly fit to all amenities in the room. Perfect view enjoying outside view.
Final touch was a warmth welcome from staffs there with great smiles. Comfy and never feel boring.
Final touch was a warmth welcome from staffs there with great smiles. Comfy and never feel boring.
Vivien
Great location with attentive staff
The hotel is located right in the CBD of Shenzhen and close to everything. The rooms are very big with large windows to see the city. Staff here are very friendly and attentive.
Special thanks for Annie's help during our stay.
Special thanks for Annie's help during our stay.
Crystal
Good location, good services but the hotel is a bit old.
Kian Hwee
Weekend staycation at Ritz
The services is impeccable as expected from any Ritz hotel. I enjoyed the food and gym facilities. Only place of improvement is that some areas of the room is a little dusty.
yehan
Very nice with the kind service:)
Verified traveler
Great staff, fantastic hospitality, and excellent location
Verified traveler
Ritz Carlton, once again, offered an unparalleled services and experience again!!
The hotel is conveniently located in the CBD with mega malls nearby. The hardware and softwares and both great with thoughtful human touch. And most importantly, the price is three times cheaper than Hong Kong’s!
Would definitely recommended.
The hotel is conveniently located in the CBD with mega malls nearby. The hardware and softwares and both great with thoughtful human touch. And most importantly, the price is three times cheaper than Hong Kong’s!
Would definitely recommended.
Verified traveler
our hotel room was upgraded by the manager for the first stay in Ritz-Carlton, excellent customer services
Verified traveler
Very good staff, upgraded to club floor and received special room amenities since the hotel know my family is with me~ thanks a lot for making our stay very enjoyable.
Verified traveler
7 sun benches available for an entire hotel.
Good customer services and very responsive.
But the hotel looks old and it’s nothing like the ritz in hk and Macau.
Good customer services and very responsive.
But the hotel looks old and it’s nothing like the ritz in hk and Macau.
ka Mei
Superior services
I told the concerige We took my mom to shenzhen to celebrate Mother's Day. They are kindly upgrade our room to the Lounge Club Level. The room have A nice city view through the huge glass window, and the room hv A gorgeous bathroom.
They even sent us A beautiful flower arrangement to our room as a gift!
They indeed offer superior service.
They even sent us A beautiful flower arrangement to our room as a gift!
They indeed offer superior service.
Salem
As it’s Five Starts hotel, You’ll feel warm welcome from check in until check out with special service. Thanks is not enough to say but I’ll be say I’ll be happy to stay in same place each time I get to there. Highly recommended
Ian
Good service, good location.
Excellent service from the check in staff to the servers at the restaurant and lounge. Rooms are nice and well appointed.
cery
a new loyal customer
great hotel, normally stay at four seasons, have been there for years, but very happy i made the switch over to the Ritz Carlton, amazing hotel has to be one of the best in the area will definitely stay there again
Verified traveler
The property has been around for some time and it’s not the newest, but fair wear and tear aside, the place is well maintained. The hotel has a fitness club, pool and spa but doesn’t have a lot of facilities. The service is probably what sets it apart- on all occasions when we pass through the public areas, we have been greeted and asked if there us anything we need. At check in we had a staff show us to our room , and on the way I asked whether there was a fair being held. She made a point of calling me back on the phone with the information. Our housekeeping staff left us a handwritten note to wish us a good night together with some cookies, and the concierge staff ran out in the rain to hail a cab for us - Every step of the way we felt looked after . The service sure stands out from those at other 5 stars we have been at . There was a small confusion with the room booking and a small fruit plate was sent to our room in way of an “apology”.
The location of the hotel is just right next to exit D of the subway, and one can just go through the hotel cafe to access it without exposure to the elements. Opposite the hotel is a series of malls with plenty of restaurants and shopping.
Beds and pillows are very comfortable, we had 2 nights of very good sleep. We also loved the big glass windows which, on a good day, fills the room up with natural light. We were surprised by the excellent standards at this smaller member of the Ritz, keep up the good work!
The location of the hotel is just right next to exit D of the subway, and one can just go through the hotel cafe to access it without exposure to the elements. Opposite the hotel is a series of malls with plenty of restaurants and shopping.
Beds and pillows are very comfortable, we had 2 nights of very good sleep. We also loved the big glass windows which, on a good day, fills the room up with natural light. We were surprised by the excellent standards at this smaller member of the Ritz, keep up the good work!
Verified traveler
World class service
You feel welcome the moment you stepped into the hotel lobby. Staff are well trained and professional. Very customer oriented and a true world-class hotel. Enjoyed our stay at Ritz. The service level by the staff team at the Club level is excellent.
Anyone in the hospitality industry who is serious about improving their service level should send their staff to stay a night at Ritz Carlton Shenzhen.
Anyone in the hospitality industry who is serious about improving their service level should send their staff to stay a night at Ritz Carlton Shenzhen.
Verified traveler
ROOM and SERVICE was great! It was great experience!
Jess
Good location. Nice hotel. A little bit dated but overall it’s fine.
Vp
No earbuds or makeup removal pad. English speaking and attentive staff in lobby, breakfast location amongst the best in 5 star global brands. Always going to be there. It’s better than their next door big name neighbor.
Verified traveler
登記入住的過程很好，接待員介紹得很詳細，不會因為我地只時簡單住一晚所以很hea的介紹。 還很貼心把我地安排住在較安靜的房間。
Jeny
Stunning and comfy
It was a real pleasure to stay in this hotel. Clean big and comfortable room. Tasteful breakfast. Professional and welcoming stuff
Verified traveler
Location & friendliness of staff. Spa was great too.
Kevin
Great location in SHENZHEN to convention Center
Excellent location to the convention center and a shopping mall across the street. Lots of food choices make this an excellent place to stay . The staff and manager were very friendly and the morning Buffet had lots of choices.
Colden
Location is good, just next to Metro. Room view is good too.
Verified traveler
I reserved the room at the last minute, the day before arrival, as the decision was made in the last minute. I email the hotel, requesting for a twin room as we have a child. The hotel replied they ran out of twin beds. I could understand it wasn't guarantee as room was booked without an option to select twin bed. I expected the hotel may offer me an alternative , say giving us an extra bed. However, they emailed me twice, offering me options of a. upgrading to suite room, b. giving us an extra bed. both options required us to pay extra. I didn't agree with extra fees, so I simply requested please cancel the reservation, so that I could book another hotel. Upon our arrival, the reception still insisted me to pay for extra bed. Which I was about to request for cancellation. Finally, there was a supervisor came over, told me they've already arranged a king bed room with free extra bed.
I meant for such high grade hotel, why didn't you offer me this last option without having your staff to ask me to upgrade in the first place. the 2 emails came to me gave us an impression that the hotel just wanted us to pay more.
I meant for such high grade hotel, why didn't you offer me this last option without having your staff to ask me to upgrade in the first place. the 2 emails came to me gave us an impression that the hotel just wanted us to pay more.
Ka Fai
Best hotel, so so service.
The service is a bit of awkward. The house keeper knocked at your door everyday at 10am asking when do you go out and when come back. Kept asking until you give a exact time. Late check out only gives u 15 mins. Had to keep negotiating until they transfer me to the reception desk.
KF
Convenient location and easy access by MTR. Spacious room, clean and helpful staffs.
Verified traveler
Reception staff was good, polite and warm! She prepared informatikn which I needed fir my trip.
Verified traveler
The hotel has an excellent location and is close to subway station as well as shopping malls with many good restaurants.
Verified traveler
Very nice hotel and friendly staff with highest standard of service. Will use this hotel again in Shenzhen highly recommended
Verified traveler
Restaurant was not great. Dishes we ordered were not available. Took ages to bring thebwine halfway through our meal when it arrived. Unimpressive dining experience.
Verified traveler
very good service and location, staff eager to help, but no one speaks English which is not helpful
Tony
very nice hotel, good customer service, spacious rooms
Benjamin
Holiday
Fantastic location and service
Verified traveler
great place nice staff helpfull very polite i love it
James
Great hotel, if not a little old fashioned.
Great hotel, typical Chinese Ritz Carlton in that it is catering for a bigger audience than one in Europe and that impacts the ‘feel’ of the hotel. I think the decoration and style is a bit old fashioned but probably appeals to the local market. In a central spot in Shenzhen surrounded by shopping malls, restaurants and nightlife.
Verified traveler
Beyond Great
We stayed at the Club Floor - the service was beyond great.
William
#1 in SZ
I’ve stayed in every 5 star hotel in SZ at this point and the Ritz is #1 for me. Why? Service more than anything. The staff in the hotel is superb and the club lounge in particular. Fiona and Diana made my stay extra special with personalized recommendations and attentiveness without being overbearing. This is beyond a 5 Star operation. I will return.
Verified traveler
This is a great hotel to come back to after a long day working. The area is perfect - walking distance to many restaurants and easily accessible to the HK border. Hotel staff is lovely and makes you feel extremely welcomed and at home.
Shu Chiu
A joyful and pleasant stay
The staff are pleasant, helpful and polite.
Food are fine, the room is spacious and clean, classy bedding.
Convenient location
Food are fine, the room is spacious and clean, classy bedding.
Convenient location
Steve
I highly recommended this property! From the minute I walked in the door! I was treated like I was one of the family! I came all from California. As you would expect it’s the Ritz-Carlton, so you already now it should be great. I had just a two night stay, but my schedule was flexible so I decided to stay 3 more nights! I have met over 30 plus members of the staff in just 3 days. My hats off to the General Management and all the staff for creating one of the most memorable experiences of my life!
If you plan on staying in Shenzhen, stay at this hotel!
If you plan on staying in Shenzhen, stay at this hotel!
Verified traveler
Real 5 Star hotel in China
A very warm n efficient service from check in to check out, in contrast to most 5 star hotels in China. Excellent Buffett breakfast.
Verified traveler
central location. big room and good view. there is live band in the bar at night.
Annie
A superb hotel in Shenzhen
Extremely friendly and helpful front desk staff. The executive lounge offers an excellent venue for relaxation and nice ambience. Excellent Italian restaurant with authentic Italian cuisine. Friendly hospitality and a definite going back again.
ching
CNY at 5 star
this is very good location. easy to access MTR and around the city. but the hotel is old and smell bad in the room, Service is not so good either, especially at swimming pool area. the towel is old and facilities is dirty. there is no life guard around the swimming pool, people smoke around the pool area. Wifi is very slow, no USB charge outlet, only iphone chager place is old and does't work well , it is not worth the price I paid 2700 HK per night. they also charge my two kids 8/10 breakfast half price. This hotel is open 2009 but just feel so old and out of style. I am so disappointed about my stay, hope the management and owner do something about it, don't waste and damage the brand name and waste the property
Ray
Friendly Services
The hotel staffs were very friendly and helpful. The location is also good. The room standard is average.
Pang Yuen
It was our family stay to celebrate my daughter graduation. The Club team Serena and Cici took good care of our family. They gave surprise to my daughter and brought her nice memory.
The Club team is so professional and come with individual touch. It is a great team.
The Club team is so professional and come with individual touch. It is a great team.
David
Wow
Top notch. I will never stay anywhere else again! From the initial entry and friendly smile to the exit everything was spectacular. Take advantage to the 26th floor option. For the price it's great!
George
Very nice rooms and service
We found the staff especially friendly and helpful. The rooms were spacious, clean, and comfortable. The restaurants were also very good. They provided baby cribs for my young children, which was helpful.
It felt like a boutique luxury hotel, unlike say the nearby Sheraton, which felt like a huge mass-market hotel.
It felt like a boutique luxury hotel, unlike say the nearby Sheraton, which felt like a huge mass-market hotel.
sean
Can't go wrong with Ritz
Great hotel and staff. Location is perfect for business travel. Hotel staff are grade A+.
PUI TING
a lovely weekend trip
lobby staff gave us a very warm welcoming.
the big miss is from their restaurant. we arrived at 230pm and the restaurant receiption didnt want to take us, probably they a about to closed and not even introduce me the food on meau...need to checn out yourself.
rest a ok.
the big miss is from their restaurant. we arrived at 230pm and the restaurant receiption didnt want to take us, probably they a about to closed and not even introduce me the food on meau...need to checn out yourself.
rest a ok.
george
Most friendly staff
I travel about 150 days a year. This hotel by far has the most friendly staff. After the first meeting they remember and call you by name and they are always there to lend a helping hand and a friendly, but not intrusive or prolonged, quick chat. I've changed my go to hotel to here from now on.
Peter
The Best in Shenzhen
Had an excellent time at the Ritz in Shenzhen. We actually traveled throughout China and can consider this one of the top hotels. However, compared to hotels such as the Park Hyatt in Shanghai it falls short on luxury.
Location & surroundings
The Ritz-Carlton, Shenzhen
Fuhua 3rd Rd, FuTian CBD, Futian Qu, 116, Shenzhen, China
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The Ritz-Carlton, Shenzhen
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