Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Crowne Plaza Shenzhen Futian

Shenzhen - Guangdong · China

No. 28, Fuhua 1st RoadView location

8.8/10Excellent824 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.6/108.6
Condition8.6/108.6
Location9.4/109.4
Neighborhood8.8/108.8
Amenities8.8/108.8
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Hotels with charm
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Crowne Plaza Shenzhen Futian

Welcome to Crowne Plaza Shenzhen Futian, where we understand modern business travelers need to be productive, inspired and restored during the stay.

Crowne Plaza Shenzhen Futian hotel is located in the heart of Futian CBD, walking distance to Futian subway station, Shenzhen PingAn Financial Center and Shenzhen Stock Exchange, adjacent to the Convention and Exhibition Center and Shopping Park .

The hotel is a place for urban elites to annotate modern life . 391 stylish and elegant guest rooms and suites offer magnificent city views , provide guests with comfortable and memorable travel experience. Explore the culinary delights in our restaurants and awaken your taste buds.

The unique “Crowne Plaza Meetings Director” provides personalized service to help you start an efficient meeting. Our gorgeous and multi-choice banquet venues, professional wedding planning team and meticulous service help couples experience unexpected surprises and create a modern and stylish dream wedding for you.

Read more about this hotelShow less

At Crowne Plaza Shenzhen Futian, we continue to inspire life in a new and modern way.

A stay at Crowne Plaza Shenzhen Futian by IHG places you in the heart of Shenzhen, within a 5-minute drive of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center.

This luxury hotel is 2.3 mi (3.8 km) from Huaqiangbei and 6.2 mi (10 km) from Window of the World. Make yourself at home in one of the 391 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding.

Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service.

Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Events/parties not allowed Professional property host/manager Property does not require health documentation at check-in Pets not allowed

Important information

  • Special Instructions
    This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 173 per person
    • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
    • Rollaway bed fee: CNY 292.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Coco Park Shopping Center 0.5 km / 0.3 mi
Shenzhen Civic Center 1.5 km / 0.9 mi
Shenzhen Convention and Exhibition Center 1.5 km / 0.9 mi
Shenzhen Industrial Exhibition Hall 1.5 km / 0.9 mi
Shenzhen Library 1.6 km / 1 mi
Shenzhen Lianhuashan Park 1.6 km / 1 mi
Lianhua Mountain Park 1.9 km / 1.2 mi
Shenzhen Concert Hall 2.1 km / 1.3 mi
Shenzhen Central Park 2.5 km / 1.5 mi
Huaqiangbei 3 km / 1.8 mi
Shenzhen Golf Club 3.7 km / 2.3 mi
Huanggang Port 4 km / 2.5 mi
SEG Electronics 4.3 km / 2.6 mi
Xiasha Library 4.3 km / 2.7 mi
Shenzhen Bay 4.3 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 391
  • Number of floors (main building): 41
  • Single rooms: 279
  • Double rooms: 105
  • Suites: 35
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
Show 35 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • ShopExtra charge
  • Gym
  • Luggage roomExtra charge
  • Café
  • Bar
  • Restaurant
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Sauna
  • Hot tub
  • Hairdressing salon
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 33 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable5 photos

    Crowne Plaza Shenzhen Futian

    DOUBLE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Bathroom
    • Hairdryer
    • Minibar
    • Safe
    • Wheelchair-accessible
    • Extra beds on demand
    • Bathrobes
    • Plug adaptor

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUM • 1 Bedroom • 43 m²TWN.PI
    TWIN PREMIUMPhoto unavailable3 photos

    Crowne Plaza Shenzhen Futian

    TWIN PREMIUM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Room amenities

    • Hairdryer
    • Minibar
    • Safe
    • Extra beds on demand
    • Bathrobes
    • Plug adaptor
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • Presidential • 1 Bedroom • 288 m²SUI.6S
    SUITE PresidentialPhoto unavailable4 photos

    Crowne Plaza Shenzhen Futian

    SUITE Presidential

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    288 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Safe
    • Minibar
    • Hairdryer
    • Plug adaptor
    • Bathrobes
    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUM • 1 Bedroom • 43 m²ROO.PI
    Room PREMIUMPhoto unavailable4 photos

    Crowne Plaza Shenzhen Futian

    Room PREMIUM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Room amenities

    • Bathroom
    • Hairdryer
    • Minibar
    • Safe
    • Extra beds on demand
    • Bathrobes
    • Plug adaptor

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 30 m²TWN.ST-1
    TWIN STANDARDPhoto unavailable2 photos

    Crowne Plaza Shenzhen Futian

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Room amenities

    • Safe
    • Plug adaptor
    • Bathrobes
    • Extra beds on demand
    • Minibar
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST-2
    Room STANDARDPhoto unavailable4 photos

    Crowne Plaza Shenzhen Futian

    Room STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-2

    Room amenities

    • Bathrobes
    • Bathroom
    • Hairdryer
    • Minibar
    • Safe
    • Extra beds on demand
    • Plug adaptor

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 43 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable2 photos

    Crowne Plaza Shenzhen Futian

    DOUBLE PREMIUM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Plug adaptor
    • Bathrobes
    • Extra beds on demand
    • Safe
    • Minibar
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW ONE BEDROOMSUITE • CITY VIEW ONE BEDROOM • 1 Bedroom • 6 m²SUI.B1-CV
    SUITE CITY VIEW ONE BEDROOMPhoto unavailable3 photos

    Crowne Plaza Shenzhen Futian

    SUITE CITY VIEW ONE BEDROOM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CITY VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-CV

    Room amenities

    • Hairdryer
    • Bathroom
    • Plug adaptor
    • Bathrobes
    • Extra beds on demand
    • Wi-fi
    • Safe
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 91 m²SUI.B1
    SUITE ONE BEDROOMPhoto unavailable4 photos

    Crowne Plaza Shenzhen Futian

    SUITE ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    91 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Bathrobes
    • Wi-fi
    • Safe
    • Hairdryer
    • Minibar
    • Plug adaptor
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BED • 1 Bedroom • 30 m²DBL.CV-KG
    DOUBLE CITY VIEW KING BEDPhoto unavailable3 photos

    Crowne Plaza Shenzhen Futian

    DOUBLE CITY VIEW KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Room amenities

    • Bathroom
    • Hairdryer
    • Minibar
    • Safe
    • Extra beds on demand
    • Bathrobes
    • Plug adaptor

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM CITY VIEWDOUBLE • PREMIUM CITY VIEW • 1 Bedroom • 43 m²DBL.CV-PI
    DOUBLE PREMIUM CITY VIEWPhoto unavailable3 photos

    Crowne Plaza Shenzhen Futian

    DOUBLE PREMIUM CITY VIEW

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-PI

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 43 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    Crowne Plaza Shenzhen Futian

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Crowne Plaza Shenzhen Futian

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Extra beds on demand
    • Bathrobes
    • Plug adaptor
    • Safe
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Hi-fi
    • Radio
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 Bedroom • 43 m²DBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable2 photos

    Crowne Plaza Shenzhen Futian

    DOUBLE PREMIUM KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Safe
    • Extra beds on demand
    • Bathrobes
    • Plug adaptor

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST
    Room STANDARDPhoto unavailable4 photos

    Crowne Plaza Shenzhen Futian

    Room STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Bathroom
    • Hairdryer
    • Minibar
    • Safe
    • Extra beds on demand
    • Bathrobes
    • Plug adaptor

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Crowne Plaza Shenzhen Futian

8.8
Excellent
824 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
9.4 /10
Neighborhood
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
12 Jul 2026
Don
The hotel operation and all facilities is very smooth, staff quietly efficient and though English needed a little help with Google Translate as usual a friendly smile goes a long way
Partner
10/10
Exceptional
11 Jun 2026
Wenzhen
Overall great!
Family_with_children
10/10
Exceptional
19 May 2026
CO
Breakfast is really good
10/10
Exceptional
30 Apr 2026
David
Amazing breakfast
Business
10/10
Exceptional
19 Apr 2026
Denis
Hôtel confortable, propre, sécurisant juste en face de Coco Park, très facile pour rendre le métro et très pratique aussi pour promenade à pied au milieu de la ville moderne de Shenzen : impressionnant les tours et la bourse de Shenzen avec les taureaux géants !!
Partner
8/10
Excellent
12 Apr 2026
NEIL PATRICK
Good overall. Aircon was a bit noisy, but nice clean room with a lovely big bathroom. Breakfast was delicious.
6/10
Pleasant
08 Apr 2026
Cecile
Our room face directly to the bar street, night time have loud music until 5am. This was disappointing. Also we got lower floor and worst room location than our friends who booked from Agoda. They paid less than us but got better room. Disappointed with Expedia on this.
Partner
4/10
Poor
20 Mar 2026
Rudy
Might’ve been 5 stars 30 years ago. Everything is dated, looks nice superficially. Over priced for the quality of rooms. Mold, stains on carpet.
Self
10/10
Exceptional
06 Mar 2026
Whitney
Friendly staff
Partner
10/10
Exceptional
02 Mar 2026
Yashan
On the day right AFTER I checked out, I couldn’t find my booking to Hong Kong Airport terminal. A lady at the front desk kindly helped me with finding my booking from the app on my phone. Greatly appreciated!
Self
10/10
Exceptional
14 Jan 2026
Lay
Great
10/10
Exceptional
12 Jan 2026
Malcolm
Clean, well appointed, great location and excellent service
Business
8/10
Excellent
11 Jan 2026
Christine Oi-Wan
Staff are helpful and friendly. I will return next time.
Leisure Family
10/10
Exceptional
12 Dec 2025
Mary Sin Wah
Spacious and clean room, convenient location, friendly staff, excellent coffee and cakes at the lobby cafe, excellent breakfast with great variety
10/10
Exceptional
03 Dec 2025
Irene
Good clean room. Service at reception was good. Joy helped us communicate with DiDi driver when we lost a camera in the taxi. Thank you Joy!
10/10
Exceptional
27 Nov 2025
DUO
Need staff to keep the order of elevator if there hotel hosting event in 24/25 floor
Leisure Family
8/10
Excellent
10 Nov 2025
Grace Emily Choon Tin
Walking distance to/fro Futian Railway Station. Ideal if you take speed train to/fro GZ or West Kowloon (HK). Coco Park and Ping A Fin Ctr are within walking distance too. There are shopping and restaurants. We go most places via didi otherwise you can consider taking Futian MTR.
Leisure Partner
10/10
Exceptional
10 Nov 2025
JARRYD
Very clean room and the shower was fantastic
Leisure Self
10/10
Exceptional
06 Nov 2025
Johan
Room in good condition. Staff is friendly and well trained
Business
8/10
Excellent
26 Oct 2025
JOHN
Liked everything about the hotel but the internet speed was slow.
8/10
Excellent
22 Oct 2025
Angelina
Fab location. Mini sites walk to futian train station with easy access to hong kong. Lots of nice restaurants nearby. Good for shopping too.
Leisure Family
10/10
Exceptional
10 Oct 2025
BARRY
They have for you to travel. Just bring your clothes.
Leisure
10/10
Exceptional
16 Aug 2025
Ruixiang
Excellent location. Close to Huanggang Port to catch an airport bus which took less than an hour.
Leisure Family
6/10
Pleasant
02 Aug 2025
Jenny
Great location.
10/10
Exceptional
09 Jul 2025
Geena
Spacious family room
Leisure Family
10/10
Exceptional
24 Jun 2025
Jason
Front desk was extremely helpful and plenty of staff with strong English to help us
Business
10/10
Exceptional
06 Jun 2025
Chen-Hsun
Nice hotel . Stay second time .
Business Friends
10/10
Exceptional
03 Apr 2025
Share Lin
Hotel located 4 mins to CoCo Park mall. Very convenient. Location also near high speed train to Hkg. Hotel room was clean and spacious. Only the pillow is alittle too flat .
Overall, good experience.
Leisure Family
6/10
Pleasant
01 Apr 2025
BYUNG HO
Good location and fair price. Breakfast is very good, many choices for food. Very noisy at night due to club nearby.
Leisure Partner
8/10
Excellent
30 Mar 2025
Lautaro
The hotel and the staff are incredible, the only downside is that in the next block there are a couple of night clubs which are very noisy.
Leisure Family
10/10
Exceptional
14 Feb 2025
Richard
Great place in the middle of Futian Shenzhen
Leisure
10/10
Exceptional
03 Jan 2025
siew
Good location
Leisure Partner
10/10
Exceptional
19 Dec 2024
Zhuo
Centrally located in the financial district and close to the metro and shopping; great breakfast options, clean room and comfortable bed. Staff were kind, patient, and helpful, willing to assist with package shipping, late checkout was granted for member. Very satisfied and will return!
Leisure
10/10
Exceptional
24 Nov 2024
Steven

Great hotel

Great hotel with fabulous breakfast buffet. All around 5 star experience.
Friends_and_family Family
10/10
Exceptional
22 Nov 2024
Teddy
Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.
Leisure Family
8/10
Excellent
14 Nov 2024
Cuilian
nice and clean!
Leisure Partner
10/10
Exceptional
11 Nov 2024
Johan

Crowne Plaza Shenzhen

Well run establishment. Staff are helpful. They really went out of their way to help wherever they can. Compliments to management and staff.
Business
10/10
Exceptional
19 Oct 2024
Angela
Lovely my stay here. All staff were incredibly friendly. My luggage wheel broke on my way to the hotel and one of the in house staff fixed it for me. I was very well looked after, especially by staff member Amy who went above and beyond to help me around, especially not knowing the language and area very well. Highly recommend staying at Crowne Plaza when in Shen Zhen!
Leisure Self
10/10
Exceptional
25 Aug 2024
MAN YEE JOANNA
Firstly I highly rate the staff. They are polite and helpful. Fast check-in. I was in the twins bedroom, room is nice and bright, clean washroom.
Business_and_leisure
10/10
Exceptional
04 Aug 2024
Hae Sung
I was suprised how close this property was from the metro station and Coco Shopping Centre and bars. Great location, great staff.
Leisure Friends
10/10
Exceptional
02 Aug 2024
John

Fantastic stay - Breakfast made it!

Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
Self
8/10
Excellent
25 Jul 2024
Rafiqul

Nice and comfortable

This is the 2nd time that i stayed here. Nice, clean and comfortable hotel. What I noticed is missing is the employees aren't well trained at the front desk and restaurant.
Business
10/10
Exceptional
01 Jul 2024
Antonio
And the food was great all inclusive
10/10
Exceptional
10 Jun 2024
Humberto

Excellent Option, Great Value

Great Location, clean and good size rooms, fast check inn, good service.
Friends_and_family Family
10/10
Exceptional
09 Jun 2024
Benjamin
Recently renovated and complete breakfast
Business Self
10/10
Exceptional
07 May 2024
Daniel

Great place.

I stay a a lot of hotels. This hotel was a great hotel. Great room, friendly staff and spacious and new. I would stay here again.
Business Self
10/10
Exceptional
29 Apr 2024
esmond
Stay was fantastic and staff were very helpful! Thank you to the bell service boys (eg. Caesar, Benjamin etc the whole crew!) for helping me get my parcels :) really appreciate it!
Leisure Partner
10/10
Exceptional
25 Apr 2024
Joanne
Property is clean and staff is nice. Always stay at Crowne Plaza in other cities. Service is consistent.
Leisure Partner
10/10
Exceptional
22 Mar 2024
Francis
Good hotel, new and modern.
Courteous staff with at least broken English, no problem with communication. Walking distance to a huge shopping centre and subway. Lots of eating choices. Definitely will return.
Partner
6/10
Pleasant
10 Mar 2024
Krishnan

Need new recommendations for hotels in SZ

It was just OK.
Business
6/10
Pleasant
11 Feb 2024
Chantelle Yuk Ying Mui
Stay 2 nights during Chinese New Year. Feb 9-11, 2024.

No heat in the room. Freezing cold for the first night. Checked with front-desk the next morning and to my surprises to find out an upscale brand hotel has no heating system setup. I was given a portable heater for the 2nd night. Front-desk did not tell me at check-in. I would not have selected this hotel if I had known this in advance.
Leisure Partner
8/10
Excellent
12 Oct 2023
ANDY

Good location hotel if you are visiting shenzhen.

Been visiting the hotel many times before the pandemic, it was previous named Marco Polo, I guess now been taking over by Crowne Plaza.
Very safe and convenient area, love it a lot!!
Business
10/10
Exceptional
03 Jul 2023
Dragon
Good location of the hotel with best staff service.
10/10
Exceptional
14 Jun 2023
Dragon
工作人員態度親切友善.
Leisure Family_with_children
8/10
Excellent
28 May 2023
Mario
Liked the overall effort of the staff

Did not like
The executive lounge is not attended in the morning
The 4th floor fitness and spa areas seem to belong to some other operation. The place was loud and the people not of the same category as the crowne plaza staff
8/10
Excellent
30 Dec 2019
Verified traveler
Good.
Partner
4/10
Poor
06 Dec 2019
ChrisDev
Not 5* quality. No attendant helping with bags and lobby was empty Checked me into a corner room which was so small (kind of room connected to suite). Called downstairs and switched to new room. Mattress is so hard and old. Pillows feel like cement. Stayed at MP Quanzhou few days ago and was delightful. Would NEVER stay MP Shenzhen again. Pass!
Business Self
10/10
Exceptional
24 Oct 2019
Lil
This hotel is in Futian CBD, near train station, restaurants which is very convenient.
Business Self
10/10
Exceptional
10 Oct 2019
Verified traveler

Surprising visit

Why I stay for he night is because I cannot go back to HK due to protest occurring and trains are shut down. The hotel overall is ok and the room is large. If I need to pick one thing I like, I would choose the size and staff are nice and fluent in 3 language: Cantonese, Mandarin and English
To pick one thing I don’t like: the bar at top floor is closed due to security reason during Chinese National days
Partner
8/10
Excellent
05 Oct 2019
ANDY

Good location, nice hotel

Like the hotel, easy to all things. Lots of shops around it, recommended. However, couple bars next to it, lower floor rooms might bother some during the night time.
Business
6/10
Pleasant
25 Sep 2019
John
I stayed on the 33rd floor and even though it was designated as a non-smoking floor, the hallway smelt completely of cigarette smoke. The room is mostly OK but it all smell of smoke. Maybe they were ventilation issues or something when I arrived.
Business
10/10
Exceptional
21 Sep 2019
Verified traveler
Staff were fantastic and helpful from beginning to end. Property was in an excellent location, rooms were very comfortable and the club was a great place to start the morning and end the evening after a hard days work. This is my go to hotel from now on in Shenzhen.
Business
10/10
Exceptional
11 Sep 2019
Verified traveler

Shenzhen is semi-future!

Marco Polo held a great experience and hotel was comforting!
Friends_and_family Friends
10/10
Exceptional
01 Sep 2019
William
Clean room. Friendly and knowledgeable staff. Excellent location.
Leisure Family
10/10
Exceptional
13 Aug 2019
Hei Tung Dawn

Wonderful stay

Wonderful stay with a nice buffet breakfast. The location of the hotel is great very close to metro and coco park mall. Very convenient.
Partner
8/10
Excellent
09 Aug 2019
Verified traveler
Room is quite compact but well maintained and modern deco.
Before booking at this hotel it’s says stay night reward will be rewarded by hotel.com after stay but email confirmation says otherwise. Clarified with hotel.com the rewarded will be awarded. Indeed after the stay reward night was credited and I needed to scam receipt etc to prove my stay.
Hotel.com says is because I chose to pay at hotel, but halo, this is the option I preferred and available. I think this problem still exist and hotel.com need to sort out with the hotel. Apart from this hassle all is good.
8/10
Excellent
04 Aug 2019
Verified traveler
convenient, clean and safe. easy to move around key malls.
Leisure Friends
8/10
Excellent
24 Jul 2019
Verified traveler
There should be a ironing board and iron for use in the room.
Friends_and_family Family
2/10
Poor
16 Jun 2019
Verified traveler
The staff service was really bad. Plus didn't know English!
Leisure Self
10/10
Exceptional
10 Jun 2019
Verified traveler
conveniently located near Cocopark. otherwise it is a short distance away from other malls. the loud music & bass from the pubs nearby at night went on till 4am! Nonetheless it was a pleasant stay.
Leisure Friends
8/10
Excellent
06 Jun 2019
May
I have stayed in Marco Polo Shenzhen from 15th to 17th May 2019. Everything is good and even the location was very convenient, so near Coco Park.
I was given a room on a non-smoking floor but the next door room had a couple who opened up the room door and smoke. I have to switch off the air-cond as the smoke was flowing into my room through the ventilation duct. Though hotel staff has taken action to warn the couple upon my complaint but they continue to smoke after the staff left.
Question is why can't the they arrange or moved them to smoking floor?
Business Self
10/10
Exceptional
06 Jun 2019
SL
Location is very convenient, plenty shopping, pub and food eatery around.
Business_and_leisure Partner
10/10
Exceptional
16 May 2019
Brett
The Marco Polo is our forst choice of hotel when traveling to Shenzhen!
Central location, walking distance to the subway and bullet train station. Malls nearby with restaurants and bars. Staff are always extremely accommodating, very professional and english speaking. We look forward to staying with you again very soon.
8/10
Excellent
16 May 2019
Verified traveler
The property is centrally located and convenient to travel, dining and shopping.
Business Self
10/10
Exceptional
13 May 2019
Verified traveler
Overall very good
Overall very good
Overall very good
Overall very good
Overall very good
Overall very good
Overall very good
Overall very goodverall very good
Leisure Family_with_children
10/10
Exceptional
10 May 2019
Verified traveler
Excellent choice in Shenzhen. Very clean, very comfortable hotel with all the amenities - great restaurant (I only tried one), gym, etc.
Business Self
8/10
Excellent
06 May 2019
adrian

Convenient and comfortable

Convenient location in a quiet part of the city. Good for both business or pleasure. Good sized room and very clean.
Friends
6/10
Pleasant
05 May 2019
Verified traveler

Staff needed more training

Not a 5 star hotel.
Staff are not trained well for customer service.
No greeting at all time.
Room generally clean but small.
Toilet door is broken.
The noise from a disco in front of hotel makes us mad at night.
Family
8/10
Excellent
25 Apr 2019
Verified traveler
It's a bit hidden. Took me sometime to find the entrance. It looks like a service apartment more than a Macro Polo
Leisure Partner
10/10
Exceptional
24 Apr 2019
Verified traveler

值得推介

位置佳,附近有很多餐廳,又鄰近coco park
黃昏有開床服務
gym room 有免費yoga class 上
Partner
6/10
Pleasant
20 Apr 2019
Verified traveler
The room is quite small but the price is not really cheap. We reserved for two breakfasts and when we arrived the staff said we only ordered one. After checking, they found that it was their mistake but they didn’t even apologise to us. This, their service was not good.
The hotel is in a good location, few minutes walk from the subway. The breakfast was so-so.
Anyway, I won’t visit this hotel again.
Leisure Partner
10/10
Exceptional
15 Apr 2019
Verified traveler

Nice clean comfortable

Room is clean, nice, comfortable. Please check your ironing board cover for dust/ wear & tear before sending up to the room. Overall 4.5/5
10/10
Exceptional
15 Apr 2019
Verified traveler
Easily best hotel in Shenzhen
Business Self
10/10
Exceptional
01 Mar 2019
Verified traveler
Good location , Good service , very good , I love this place.
Business Friends
8/10
Excellent
10 Feb 2019
Chi-fai

Macro Polo SZ

Room is clean. Staff hospitality is ok, can be better. Lounge at roof top was closed due to CNY. Suggest to advise the guest when check-in or booking.
Family
6/10
Pleasant
08 Feb 2019
Win
Most of the facilities have been closed due to the Chinese New Year.

Hotel staff were not very friendly and helpful, most of them not very eager to answer your questions.

Breakfast buffet was just so-so, not much choices on the food.
8/10
Excellent
01 Feb 2019
ANDY

Good hotel for Shenzhen

Good hotel for all purpose in Shenzhen. Center of the city, shopping mall in walking distance. good selection in restaurants near by, bank. ATMs,......
Will stay again when visit Shenzhen next time
10/10
Exceptional
25 Jan 2019
Verified traveler
Good area with lots of restaurants. The breakfast is very good wether it’s on the 40th floor or the 1st.
Business
10/10
Exceptional
22 Jan 2019
Verified traveler
Outstanding service.
Specifically the 40th floor business lounge is just the best.
Business Self
10/10
Exceptional
26 Dec 2018
AA
Close to subway station, many bars and pubs around but it's a safe area. It's worth for it being a 4.5 to 5-star hotel. Really large room and bathroom that you can see views while showering (was at 36/F). Nice renovation, very clean and comfortable. Great experience there. Only one thing to mention is I booked the room 3 hrs before check-in but staff couldn't find my booking, I needed to give credit card for payment first (hold fund) until next day they found my booking. Not their fault though.
10/10
Exceptional
18 Dec 2018
David
My one and only hotel choice whenever i am in Shenzhen.
Everything are so perfect. Really nothing unpleasant to comment,
Great place.Cheers.
6/10
Pleasant
07 Dec 2018
Verified traveler
Somewhat stuffy
10/10
Exceptional
28 Nov 2018
Jian

Cool place to stay for sightseeing.

Central location, walking distance to the subway and bullet train station. Malls nearby with restaurants and bars. Got upgraded upon check in. Good value.
Partner
10/10
Exceptional
25 Nov 2018
Steven
A very good hotel

One or 2 minor points - the gym was too hot, the dining room at breakfast was very busy and the staff did not refill the buffet quickly enough, the rooms are not overly large but certainly adequate for one.

However, overall, I would rate this hotel highly.
10/10
Exceptional
02 Nov 2018
David
Would love to stay here again. Easy walk to Futian station bullet train with our luggage. Short walk to Coco market shops and a short taxi ride to the Dongman Pedestrian street market. Concierge was most helpful, especially Howard.
10/10
Exceptional
31 Oct 2018
David
Excellent location in walking distance to Futian station bullet train. Excellent choice of food for breakfast included. Our concierge was most helpful and we would gladly come back and stay here again.
6/10
Pleasant
29 Oct 2018
Chong Hui
The hotel is good. Unfortunately the disco next door played extremely load music until 5:30am. The vibration from the bass feel like the room next to engine room of a larger cruise ship.
8/10
Excellent
28 Oct 2018
Tony
One block from a metro station (where lines 1 & 3 intersect). Trendy bars for millennials even closer.
10/10
Exceptional
14 Oct 2018
Jacqueline

great hotel, well situated.

Will go back, lovely hotel, visited the gardens & saw a beautiful show about 5000 years culture, spectacular customs
8/10
Excellent
07 Oct 2018
Lucas

Great facility - Cold Staff

Staff is efficient but cold. Not sure I’ll go back.
Partner

Location & surroundings

Crowne Plaza Shenzhen Futian
No. 28, Fuhua 1st Road, Shenzhen, China

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Crowne Plaza Shenzhen Futian

114 hotel photos