Name: Best Western Plus Centurion Hotel
Address: Charlton Lane, Midsomer Norton, Midsomer Norton, BA34BD, GB

8/10

Excellent

12 Jul 2026

Garry

It was very good apart from no air-conditioning. Staff for excellent breakfast was very good..I would stay there again

10/10

Exceptional

03 Jul 2026

Neil

Great hotel, friendly staff. Everything you need.

Self

10/10

Exceptional

01 Jul 2026

Antony

All was very nice. Lovely food

Self

10/10

Exceptional

27 Jun 2026

Julie

Really comfortable stay in this hotel. The room was immaculate and well furnished. We particularly enjoyed the bath and what looked like new carpet and furnishings.

Partner

10/10

Exceptional

14 Jun 2026

John

On arrival I found that I had neglected to ask for a ground floor room due to an issue using stairs at the moment. The receptionist kindly moved me immediately to a ground floor room with no issues at all. She was really helpful and understood the issue. The room was spacious and clean but due to the nature of my stay I didn't use any of the other facilities.

Self

10/10

Exceptional

31 May 2026

Aaron

Great place to stay really kind staff

Partner

10/10

Exceptional

30 May 2026

Mr Andrew N

Staff friendly and very helpful, nothing was too much trouble

Partner

8/10

Excellent

25 May 2026

Jill

Clean rooms in an updated older hotel. My only complaint was the lack of air conditioning, as it was unusually hot when we visited. There was a small fan provided, but it did little to cool the room. We felt unsafe leaving the window open because we were on the ground level and it would have been easy for anyone to climb right into our room.
The water pressure in the shower was fabulous. Staff was very friendly.

Family

10/10

Exceptional

17 May 2026

Tony

Lovely, calm, quiet hotel. Friendly staff; spotless room. Recommend!

8/10

Excellent

15 May 2026

Jake

For the most part this was a good hotel, our room was spotlessly clean, had an issue when we arrived with our first room, they were very accommodating and moved us to a new room (which I think was an upgrade). Was a decent stay with comfy beds etc, and decent amenities in the rooms.
It does feel like it could do with a refurb though, looking tired in a few places.
We didn’t use any of the restaurant facilities, but on the way out we were accused of racking up a bill in the restaurant. Which reception didn’t seem to believe was a mistake.

Partner

8/10

Excellent

29 Mar 2026

Victor

First impression was worn out star carpet but then walked on excellent carpet in corridors. Bedroom spacious and well equipped but chair with plain wooden seat not very comfotable. Bathroom very good but the 'stylish' basin taps handles are nearly round, making them difficult for older/weaker hands. No lift.

Partner

6/10

Pleasant

08 Feb 2026

Mohammed Kabir Ahmed

The service of the staff was excellent and car parking is free. However, the plug sockets next to the bed required moving the bedside tables, so if you want to use any electrical devices whilst in bed, you had to use the sockets across the room. The toilet positioned in the room were too close to the wall and the handles to open the windows were loose and call fall out anytime.

Leisure Friends

8/10

Excellent

25 Jan 2026

John

Reception staff excellent and helpful. Room spotless with nice view. The only thing missing was some heating in the bar area and dining area which may explain the lack of use

Self

10/10

Exceptional

16 Jan 2026

Catherine

Nice room on the ground floor, although large window looked directly out onto a busy carpark, meaning everyone could see inside the room - perhaps some shades would help.
Wi-Fi a bit iffy. Staff very nice and and meal in the evening was excellent.

Partner

8/10

Excellent

29 Dec 2025

Neil

Lovely stay

4/10

Poor

07 Dec 2025

Rhodri

Giving 3 stars is being generous. I paid £195 a night for a 2 night stay without breakfast. Way, way too expensive for the quality on offer. On the plus side the hotel has pleasant staff. On the negative side I could write a long list. Tired decor everywhere, no air conditioning yet somehow still too hot, no ability to even shut the bathroom door (room 234) leave alone lock it. Smacks of utter complacency by Best Western. Only stay here if you have to....

Partner

6/10

Pleasant

06 Dec 2025

Graham

Room was OK but facing car park, adjoining school and Ice Rink. so we didnt see best side of hotel to the rear. Web shows facilities include a pool, sauna etc but according to Hotel pool hasnt been in use for 8 or so years and booking didnt mention exactly what facilities were in use so we werent able to access anything so unable to comment. Hotel kept sending emails to persuade us to upgrade but as links didnt work we thought these were a scam. Overall - Hotel's messaging is unclear and needs to be improved .
Wi fi access was intermittent and very patchy.
Package didnt include breakfast which was an extra £18.95 PP - factor this in if needed although we cant say if just shy of £80 for 2 of us over 2 days would have been good value for money
We used the restaurant for an evening meal once (in a 2 night stay) which apart from us was largely empty. Food OK but expensive with some dishes barely warm but others OK. Drinks prices high/very high.
Staff were helpful and pleasant.
Would we go again ? Probably unlikely to be honest.

Partner

10/10

Exceptional

30 Nov 2025

Pip

Cleanliness; friendly & helpul staff

Partner

6/10

Pleasant

27 Nov 2025

Kevin

There are no many nearby restaurants of convenience groceries options.

10/10

Exceptional

23 Nov 2025

Ben

Great place to stay, will definitely use again

Business Self

10/10

Exceptional

14 Nov 2025

Mark

Staff were brilliant for check in to bar service, dinner service then breakfast spot on 10/10

Business

10/10

Exceptional

02 Nov 2025

J

The bar well stocked beautiful pint of Guinness and very easy and safe parking

Partner

10/10

Exceptional

20 Oct 2025

Liam

A great find. Fantastic Staff, nice room, comfortable bed, and great food.

Business

8/10

Excellent

14 Sep 2025

Tony

Very pleasant place to stay.

Leisure Partner

8/10

Excellent

14 Sep 2025

David

Excellent staff

Leisure Friends

8/10

Excellent

13 Sep 2025

Jonathan

Great location to stay.

Friendly and comfortable hotel.

Partner

10/10

Exceptional

04 Sep 2025

Clive

Great location for where we needed to go!

8/10

Excellent

02 Sep 2025

Peter

Good hotel, nice superior room

Not a bad hotel. Stayed here once before. Checked me in earlier than 3pm which was appreciated. Payed for a premium room and it was very nice, spacious, clean, big bed and large double shower which was impressive.
Room was quiet and had an excellent nights' sleep.
Bar/restaurant was a bit cold (in feeling), that's my only criticism.

Business

4/10

Poor

28 Aug 2025

paul

Room was good. I was next to the main door through to reception and the door closet kept slamming the door through the night.

Business

8/10

Excellent

24 Aug 2025

Karen

We stayed for one night. Room was a good size on ground floor. Hotel is about 20 min outside of Bath and a good price for the area. Nice staff.

Leisure Partner

10/10

Exceptional

20 Aug 2025

Laurence

First time visiting

We stayed four nights while sightseeing the surrounding area. The Centurion is well situated to reach most tourist spots within about a half hour. The whole hotel was well kept and clean. We ate in the restaurant and enjoyed a meal there that was generous and reasonably priced. The staff were friendly and efficient. The only downside was the room was hot. A fan was provided in the room and we borrowed another from reception which solved the problem. I would definitely stay again if in the area.

Partner

6/10

Pleasant

05 Jul 2025

Jo

Unfortunately the bed was too hard for me. The room itself was a good size. Parking was easy. Reception staff friendly.

Business Self

6/10

Pleasant

15 Jun 2025

Jayne

Great western hotel wasn’t quite a hotel …. It’s more like a locals hang out !!! The room was clean and tidy the bed comfy to worked well mobile signal good , bus route great for bath and Bristol just wasn’t keen on the restaurant… no pool either even though it said pool when purchased didn’t use the gym . Parking was ok too . Reception staff nice ..

Leisure

8/10

Excellent

15 Jun 2025

John

Easy online check in. lots of door banging late night and early (ish) morning.

Self

6/10

Pleasant

15 Jun 2025

Amy

The room was a larger space and the staff was friendly. Room was clean. Towels were nice. This is an older hotel with poor room ventilation, dark and moist for most of our stay. Towels do not dry. Large common areas to stay and window view was nice. Lots of free parking. Meals and bar are very expensive . Nothing really walkable.

Business_and_leisure Family

10/10

Exceptional

09 Jun 2025

Oluwatosin

Exquisite

Fantastic place to stay. Room was exquisitely decorated

Business

10/10

Exceptional

02 Jun 2025

Martin

Brilliant friendly hotel!

Absolutely Brilliant! Quiet hotel, staff were really friendly and went above and beyond for us! Rooms so super clean and fresh! The only issue I found was that the room was HOT and being on the ground floor I couldn’t leave the window open as they have no safety catch! Food was superb and we will all be coming back again!

Friends_and_family Friends

10/10

Exceptional

27 May 2025

suzanne

Lovely room, really freindly staff, great view from window..Would stay again

Leisure

10/10

Exceptional

27 May 2025

Emma

Very lovely extended long weekend away!

Staff were super friendly and hotel was lovely!

Room exceptionally clean and very lovey!

Highly recommend staying here

Partner

8/10

Excellent

01 May 2025

Roy

Overall Good

By and large it was very good. My niggles - restaurant menu limited and nothing very healthy; kitchen closes at 8.30; continental breakfast overpriced; only one comfortable chair in the bedroom; a bit too golf oriented to my taste. However, service excellent and friendly, and quite a good location to explore central and north Somerset

Partner

10/10

Exceptional

29 Apr 2025

Jane

Very nice

Extremely friendly and helpful staff, very clean and well-decorated rooms. Nice coffee and tea available. Beautiful surroundings. A fridge in the room would have made it perfect!

Partner

10/10

Exceptional

27 Apr 2025

Luke

Easy to find. Easy check in. Room was spotless.
Stayed in the suite and bathroom is fantastic.

Partner

10/10

Exceptional

16 Apr 2025

James

One of my favorite stays ever! I can’t say enough positive about this property! High marks all around; including, great workmanship throughout! This added to a very relaxed feel! The surrounding property is nothing short of gorgeous and peaceful. The room was top-notch! Staff was wonderful. The bar is fantastic, and the dining was excellent! The surrounding town was beautiful too!

Leisure Family

8/10

Excellent

06 Apr 2025

John

Centurion hotel Midsomer Norton

Friendly staff and very easy check in. Comfortable room and immaculate bathroom. Nice facilities open to the public and popular gym. Suitable for couples and children. Close to a bus route but only a mile away from the town. Spacious car parking.

Self

8/10

Excellent

05 Apr 2025

Lisa

The stay was good apart from the last morning breakfast was supposed to start from 7.00 breakfast table wasn’t ready until 7.20 and no coffee at all had to ask to get some breakfast and as I wanted to leave early for a long journey home was disappointed

Self

10/10

Exceptional

02 Apr 2025

Denise

Lovely hotel and staff. I first stayed here 33 years ago and experienced wonderful service. It is equally as good now.
On this visit I arrived very early but they had my room ready within an hour - thank you for accommodating me.
Definitiely worth a visit.

Leisure Self

8/10

Excellent

12 Mar 2025

Christopher

I have stsyed a few times before and all good

Leisure Partner

10/10

Exceptional

10 Mar 2025

julia

Enjoyed this stay , my third time here.
The room was lovely and the staff were super friendly.

Partner

10/10

Exceptional

02 Mar 2025

Jason

Couldn’t be happier with our choice of hotel room. We didn’t arrive until about 1930hrs, but was greeted by a lovely lady on reception, who asked if we wanted to eat that evening (which we didn’t) & if we needed breakfast (which we didn’t). We paid our £10 as we had been successful in an upgrade request online earlier in the day &, boy, was it worth it. A stunning view from our room (107) of the garden & golf course.

The room was very clean, comfortable & quiet. I have to be honest, we didn’t eat here as we couldn’t afford the extra on top, so we provided our own food.

Would definitely stay here again. Our daughter is at Bath university, so we probably will!

Leisure Partner

10/10

Exceptional

23 Feb 2025

Christine

All good! Stayed here before so that tells you everything! Thank you

Partner

10/10

Exceptional

19 Feb 2025

Joanne

Excellent

I received a lovely welcome form the reception team. check in and out was quick and easy. The room was spacious and clean with good facilities. The bathroom was clean and there were plenty of towels. I had a nice reasonably priced evening meal. I didn't have breakfast so cannot comment on that. There was ample good parking and it was in a nice quiet area. Excellent overall stay.

Business

8/10

Excellent

16 Feb 2025

Lucy

It was excellent no problems staff were lovely room was perfect the only thing was the breakfast was £60 for the two of us and it wasn’t very nice or much for that price bur other than the breakfast it was lovely would stay here again

Partner

10/10

Exceptional

09 Feb 2025

Emilio

It was a very nice stay for the time I was there. Michelle was very informative and knowledgeable about the area and activities to do. Would recommend when traveling to the area.

Leisure Partner

4/10

Poor

03 Feb 2025

Verified traveler

Cold & soulless ambience in bar +eating areas.

Double room was fine. Unfortunately the bar area & the two restaurant areas were insufficiently heated to be comfortable, and the whole ambience was cold & soulless due to the terrible dark prussian blue paintwork everywhere & the open utilitarian atmosphere. All the seating was fine but the hard flooring & lack of anything to break up that \"warehouse\" feel of hard floors & empty walls allowed sound to travel easily from the bar area to the restaurant areas. We were seated by staff at the table for 2 closest to the bar area (down a few steps) but all we could hear was the chat of the 2 or 3 people in the bar area & a couple of staff, over the music playing. We moved ourselves to a table in the conservatory area (I don't think she was pleased) - a large almost victorian type conservatory with great high roofline. Again some of that awful cold blue, open plan & not a plant in site! What a waste! Should have large trough of tall plants (even if not real) to break up the room & absorb some of the noise. We were the only ones in that area until an hour or so later & only 1 or 2 people eating in the other part but staff still managed to get the order wrong! The food was overpriced we think.

Partner

10/10

Exceptional

25 Jan 2025

John

I had a great stay here. Rooms were clean and spacious. It wasn't the world's greatest location without a car, but I made it work with walking/busses.

Business

10/10

Exceptional

22 Jan 2025

Christopher

Convenient location. Very quiet! Overall gave it 5 stars as the only things we didnt like was the dated feel of the hotel and staff on the bar seemed to not know too much and just wanted to go home. Otherwise a great place with great potential.

10/10

Exceptional

05 Jan 2025

Verified traveler

Comfy clean room

Large comfy room, good selection of teas and coffee in room. Reception staff were fantastic throughout. Bar area nice and clean, good selection of beers and spirits. Food okay, nothing special but not bad. Not a huge fan of 12.5% service charge added to food orders particularly in a restaurant that mostly offers more ‘snack’ type food (pizza burgers etc)

Partner

10/10

Exceptional

02 Jan 2025

Patience

BATH STAY

Beautiful place

Self

8/10

Excellent

08 Dec 2024

Verified traveler

A bit noisy on this occasion

Generally speaking very good. The things that spoiled it for me was the noise of the private parties, both on the Friday and Saturday nights. Added to the fact that a constant stream of party guests traipsing through the bar to go outside to smoke and huddled together because of inclement weather the doors stayed open, letting the wind and rain blow through the bar. It made having a quiet drink uncomfortable, I ended up retiring early to be comfortable. I appreciate parties are necessary for income but some arrangements could be made for the smokers to be away from the doors to the bar.

Self

10/10

Exceptional

07 Dec 2024

Lisa

The Reception staff were extremely helpful when I arrived at changing the room for my elderly mother who could not walk up the stairs. Very kind ladies – particularly the head housekeeper whose name I can’t remember – I think she was Polish.

Friends_and_family Family

10/10

Exceptional

05 Dec 2024

Edward

Lovely surroundings in a quiet village. Very friendly staff. Five minute walk to bus to Bath city centre. Does not have a lift but for us that was no a problem.

Leisure Family

10/10

Exceptional

01 Dec 2024

graham

Staff very happy to help
Good parking
Great location

Leisure Family

10/10

Exceptional

24 Nov 2024

Mark

One night stay.

Good around short time stay, value for money with pleasant staff.

Friends_and_family Family

6/10

Pleasant

23 Nov 2024

Stewart

OK

Bar and Restaurant area cold small room

Business

10/10

Exceptional

10 Nov 2024

Rob

Really great

Very short one night stay. But really good, nice breakfast.

Stayed in BW in USA, equally as good.

Will stay with BW hotels given a choice.

Friends_and_family Family

6/10

Pleasant

24 Oct 2024

Christopher

Average stay

Although hotel under renovation, I wouldn't say the service was exemplary. Missing the personal touch.

Business

10/10

Exceptional

24 Sep 2024

andy

Friendly staff and room was decent, gym was ok for a hotel gym.
Nothing much around hotel so have to work 20 mins plus.
Tiny things let them down slightly., 2 long hairs in the shower, crack in the join between wardrobes and ceiling.
They were having work done in hotel on restaurant but felt like it didnt impact on me at all.
Pleasant stay. Will definitely go back

Business Self

8/10

Excellent

23 Sep 2024

WILLIAM

The cost of food was very expensive especially the breakfast.
The service at reception was excellent

Friends_and_family Family

10/10

Exceptional

29 Aug 2024

Miss

Quiet room/dodgy food.

Slippers always good thing.
Great to have proper coffee bags instead of instant.
Sadly snacks in restaurant were not very good. Duck rolls, crispy outside and mushy tasteless filling.
Cooked holumi (sorry for spelling) overcooked ,chewy and tasteless.
However next day ordered cheese board---excellent , wonderful crackers and chutney, interesting four cheeses as advertised as five ! But lovely presentation. All reception staff were excellent.

Self

10/10

Exceptional

14 Aug 2024

Clive

I've stayed here a few times & the staff are always pleasant , the food is good & if the sun is shining its lovely to sit out in the garden! We'll be back next year for our annual golf trip to Wells.

Leisure Friends

10/10

Exceptional

20 Jul 2024

Verified traveler

Excellent service, friendly staff, nice food.

Self

10/10

Exceptional

10 Jun 2024

Sharon

Great room, comfy bed. Had the best nights sleep

Leisure Partner

6/10

Pleasant

29 Apr 2024

P.

Property is clean and well maintained. Had trouble with room cleaning as we expected automatic daily room cleaning. We did not put the room cleaning sign out, so 1st no cleaning. The restaurant is good food, but extremely overpriced for the location for hotel guests. Staff did recommend other pubs in the area which are far better and reasonably price.

Leisure Partner

10/10

Exceptional

08 Mar 2024

Elizabeth

A lovely stay.

Our room was lovely, very spacious and clean. The bed was extremely comfortable and the bathroom was clean and well stocked. It was very quiet at night too, no banging doors, although not sure if it was because the hotel itself was quiet. The only negative was that the room was incredibly hot at night. We had to have the windows open quite wide overnight.

Partner

4/10

Poor

01 Mar 2024

luis

Dated, not what advertised.

Room square footage is less then half of add on app. Noisy bath fan, leaky faucet, dated condition over all. Will not return

Friends_and_family Family

8/10

Excellent

07 Jan 2024

Angela

A return visit

Always happy to stay at the Centurion. Comfortable room, very clean. Didn't eat here this time but have been very happy with the breakfasts on previous occasions. Staff always pleasant and friendly

Partner

10/10

Exceptional

03 Dec 2023

Gary

From the time we were greeted at reception, until the time we left, all staff were polite and extremely helpful

Leisure Partner

8/10

Excellent

08 Nov 2023

Verified traveler

One night stay

Comfortable overnight stay.

Partner

10/10

Exceptional

18 Oct 2023

A

Staff attentive, room exceeded expectations.

From arrival to departure all services were of a good to high standard. Visiting family in the immediate area, we as a couple decided to meet, have drinks and a meal at the hotel. On arrival checkin was straight forward, with key card and details all ready. Our room choice wasn't the cheapest available, we went for the deluxe room and found it exceeded our expectations on size and cleanliness. Bar drinks, restaurant food, good choices of both with no complaints on service or standards. Morning checkout no problems. Will definitely use again with the same choices of room 235.

Partner

6/10

Pleasant

13 Oct 2023

Richard

Nice enough but tired.

Nice enough place, great staff…friendly and helpful. A bit tired building and rooms. Very spare no frills. There is no lift, so if you have bags, best take it under consideration

Business

8/10

Excellent

27 Sep 2023

Tsz Chung

Quiet but no AC... could be really hot in the summer

Leisure Partner

8/10

Excellent

22 Sep 2023

Lisa

This property was very nice and convenient. The only thing it lacked was a lift. Carrying the luggage up to the second floor was a challenge. The front desk clerk, Sandra was very nice and friendly.

Leisure Family

10/10

Exceptional

15 Sep 2023

Robert

Bob Aquebogue

Lovely hotel and surroundings only passing through but would stay again if in the area

Partner

8/10

Excellent

11 Sep 2023

Nat

Very pleasant

Business

8/10

Excellent

04 Sep 2023

Ricky

Beautiful steak

Lovely hotel the food was amazing will definitely be back

Partner

6/10

Pleasant

10 Aug 2023

Mark

Disappointed breakfast was not included for the price I paid! After booking, noticed there was a rate with breakfast included, I missed! Quite far away from Bath.

Leisure Family

8/10

Excellent

14 Jul 2023

Gerlando

Set in lovely grounds. Surprisingly good restaurant. Great breakfast. Will definitely stay there again.

Leisure Partner

10/10

Exceptional

09 Jul 2023

Derek

Very spacious clean and extremely comfortable room and ensuite. Very welcoming staff member on arrival. Highly recommended.

Leisure Partner

8/10

Excellent

28 Apr 2023

Robert

Very pleasant hotel.

Very pleasant hotel. Excellent, polite, cheerful and helpful staff. Very convenient location when working in the area.

Business

8/10

Excellent

12 Apr 2023

Michelle

Overnight to see Bath and area

Partner

8/10

Excellent

13 Feb 2023

Vic

The room was warm and well lit , the noise from the Floor across the whole room was very annoying, no sneaking to the loo during the night , overall ok but the place could do with a refit .

Leisure Partner

10/10

Exceptional

12 Dec 2022

Josh

Wonderful Stay

A wonderful stay for the weekend in the spectacular Leona Suite. A perfect stay and we couldn't of asked for more. The only thing we both commented on was how expensive breakfast was for the tiny portion you actually recieved but overall breakfast was lovely with great quality produce and a good selection on the continental side of things to

Partner

10/10

Exceptional

06 Dec 2022

Colin

Great Visit

Great service very friendly and helpful.

Partner

10/10

Exceptional

21 Nov 2022

Lorraine

the hotel is ok but in need of some repairs, buckets of water around the halls, catching the leaking roof water. Not very becoming. Booked a suite, scale in the bath, cobwebs in the corners, light bulbs out.

Leisure Family

10/10

Exceptional

14 Nov 2022

JOSAL

Good stay

Leisure Family

10/10

Exceptional

13 Sep 2022

Verified traveler

Nice hotel, friendly staff,good food, been before will stop again

Business

10/10

Exceptional

11 Sep 2022

Jill

Room extremely quiet, clean and well-maintained.

Leisure Self

6/10

Pleasant

18 Aug 2022

kevin

Good location, does the job

Stayed for business, didn’t have dinner at the hotel. The hotel is a bit dated but clean and comfy enough. Good selection of tea/coffee in the rooms. The shower is good and has loads of settings. The breakfast is made to order and was nice enough

Business

10/10

Exceptional

05 Aug 2022

richard

Great midsomer stay

Lovely room plenty of space and chairs. Wonderful lounge in main hotel and gardens, golf course to walk around.
Would have liked a room service with items like club sandwich, which many hotels serve.
All staff very freindly and helpful

Self

6/10

Pleasant

05 Aug 2022

Stephen

Service within the hotel and restaurant was fantastic, however the rooms where extremely warm, no aircon and the staff where not able to bring this down.

Business