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Comfort Hotel Hiroshima Otemachi

Hiroshima · Japan

3-7-9 Otemachi Naka-kuView location

8.6/10Excellent972 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.2/108.2
Condition8.4/108.4
Location9.0/109.0
Neighborhood8.8/108.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Hotel Hiroshima Otemachi

The hotel is located in the business and leisure area. Shops and restaurants within walking distance.

All hotel's guest rooms offers all the conveniences expected in a hotel in its class to suit guests' utmost comforts.

There is a gymnasium for guests to relax in.

Read more about this hotelShow less

Located in Hiroshima (Hiroshima City Centre), Comfort Hotel Hiroshima Otemachi is within a 5-minute drive of Hiroshima Museum of Art and Hiroshima Green Arena. This hotel is 1.5 mi (2.4 km) from Shukkeien and 1.5 mi (2.4 km) from Hiroshima Castle.

Make yourself at home in one of the 258 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and slippers.

Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a computer station, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, mobile payments, and cash
    • Mobile payment options include: Alipay, PayPay, and WeChat Pay
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Optional fees
    • Self parking fee: JPY 1300 per night
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Kyu Kokutaiji Atagoike 0.3 km / 0.2 mi
Kyu Japan Bank 0.6 km / 0.4 mi
Hiroshima Central Shopping District 0.6 km / 0.4 mi
Sun Mall 0.8 km / 0.5 mi
International Conference Center Hiroshima 0.8 km / 0.5 mi
Kamiyacho 0.9 km / 0.6 mi
Fukuromachi Park 0.9 km / 0.6 mi
Hiroshima Orizuru Tower 1.1 km / 0.7 mi
Hiroshima Museum of Art 1.2 km / 0.8 mi
Hiroshima Prefectural Library 1.3 km / 0.8 mi
Hiroshima City Central Tennis Court 1.3 km / 0.8 mi
Hiroshima Health Sciences Museum 1.5 km / 0.9 mi
Hiroshima Children's Museum and Library 1.5 km / 0.9 mi
Central Park 1.6 km / 1 mi
Hiroshima Green Arena 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 258
  • hotel
  • MasterCard
  • Visa
  • Airport
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Show 12 more facilities & services
  • Laundry service
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • MassageExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 21 m²TWN.NM
    TWIN NON SMOKINGPhoto unavailable6 photos

    Comfort Hotel Hiroshima Otemachi

    TWIN NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Room amenities

    • Shower
    • Desk
    • Bathroom: 1
    • Bathtub: 1
    • Hairdryer
    • TV
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 13 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable8 photos

    Comfort Hotel Hiroshima Otemachi

    DOUBLE WITH DOUBLE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Desk
    • Bathroom: 1
    • Shower
    • Bathtub: 1
    • Hairdryer
    • TV
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 13 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable11 photos

    Comfort Hotel Hiroshima Otemachi

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Wi-fi
    • Desk
    • Bathroom: 1
    • Shower
    • Bathtub: 1
    • Hairdryer
    • TV
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-2

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY WITH SHARED BATHROOMDOUBLE • ECONOMY WITH SHARED BATHROOMDBL.EY-FH

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    DOUBLE ECONOMY WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 13 m²TWN.NM-1
    TWIN NON SMOKINGPhoto unavailable8 photos

    Comfort Hotel Hiroshima Otemachi

    TWIN NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Room amenities

    • Bathtub: 1
    • Bathroom: 1
    • Shower
    • Desk
    • Wi-fi
    • Centrally regulated air conditioning
    • Mini fridge
    • Fridge
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY NON SMOKINGTWIN • ECONOMY NON SMOKINGTWN.EY-NM

    Photos are not available for this room type.

    Comfort Hotel Hiroshima Otemachi

    TWIN ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Hotel Hiroshima Otemachi

8.6
Excellent
972 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.2 /10
Condition
8.4 /10
Location
9.0 /10
Neighborhood
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Mark
The room was perfect and had everything I needed. Wifi was great
10/10
Exceptional
14 Jul 2026
Fong
The staff are super friendly and the breakfast was amazing since it was free! Traditional Japanese options and typical western options. There were scrambled eggs, waffles, croissants, toast, cereal, salad, and yogurt with fruit. Three kinds of soups, three kinds of meat with vegetables. Buffet style. We stayed two nights and the Japanese hot offerings varied for both days. Miso soup, rice noodles with scallions and soy sauce, and rice with mackerel and broth stayed the same. Was so impressed and grateful!

The rooms were clean as expected of Japanese hotels. I was surprised that there was a gap between the wall and the tub where water would fall through when showering. I can only imagine the mold growing in there?? Maybe they pull out the tub and clean it regularly? I didn’t smell any mold.

We were on the 14th/top floor and had a beautiful view.
Family
10/10
Exceptional
10 Jul 2026
Lan
Wonderful service, breakfast is amazing
Friends_and_family Family
8/10
Excellent
01 Jun 2026
Pauline
Great place to stay for one night. Easy access to transportation and walking distance to Peace Park and Dome. Would stay again!
Partner
4/10
Poor
15 May 2026
Dina
Bathroom is tiny (relative to bathrooms in other japanese hotels), no hand soap, incredibly expensive laundry, it was like 700-something yen for ONE SHIRT, when usually it's 500 yen to do a full wash and dry load in other hotels. The thermostat also shined a bright blue throughout the night which disturbed sleep. Overall would not recommend. Breakfast was ok.
10/10
Exceptional
02 May 2026
Claudia
Very good location and clean.
Partner
10/10
Exceptional
30 Apr 2026
Felix
Excelente
Friends_and_family Family
10/10
Exceptional
29 Apr 2026
dolores
Breakfast was ok but needs some variety. Breakfast area was sometimes crowded. Walking distance to Peace Park. Second time to stay here.
Partner
10/10
Exceptional
24 Apr 2026
Jonathan
A great location, easy to reach by public transport from the station and a 5 minute walk from Peace Memorial Park.

The room was comfortable, clean and well equipped.
Partner
10/10
Exceptional
18 Apr 2026
Janelle
It was clean friendly staff 10 min walk to peace museum at end with gates of peace. Close to train stops as well. Easy to get around.
Self
10/10
Exceptional
15 Apr 2026
Sara
The staff are helpful, the breakfast is tasty and reasonably priced and the location is fantastic. A great place to stay.
Partner
8/10
Excellent
13 Apr 2026
Daniel
Actually not any issue with the hotel, it was just even smaller than we expected. One night was fine though I doubt we could be comfortable for a longer stay.
Friends
10/10
Exceptional
11 Apr 2026
Helen
Great location, the main attractions are within 20-30 minutes by foot.
Partner
10/10
Exceptional
11 Apr 2026
Richard
Everything was great, breakfast was filling with a variety of choice. Staff were really helpful and very professional.
Partner
6/10
Pleasant
09 Apr 2026
Jasmine
Great staff and complimentary breakfast. Bed and pillows were very uncomfortable.
Partner
10/10
Exceptional
09 Apr 2026
NIVEDITA
Excellent
Partner
10/10
Exceptional
01 Apr 2026
Long Ling
Loved the breakfast buffet. It had a good variety of Japanese and western food to choose from.
Partner
10/10
Exceptional
30 Mar 2026
Robert
Hotel staff were brilliant hotel was spotless, breakfast was fine but at the time we used it, it was overly busy
Partner
8/10
Excellent
27 Mar 2026
Phillipa
Great hotel, clean and lovely staff. Good to have the breakfast included - it was varied and plentiful. Ideal location too. Only complaint is about the pillows - rock hard and only 1 provided. I got an extra and still not comfortable. Otherwise, good hotel!
Friends_and_family Friends
8/10
Excellent
25 Mar 2026
Clifford
Safe and dependable with an excellent staff ... rooms can be a bit tight, but they have all the necessities. Could use a refresh in some areas.
Partner
8/10
Excellent
22 Mar 2026
Glenn
People need to remember to be very quiet in the hallways and not stand outside rooms talking.
Partner
10/10
Exceptional
17 Mar 2026
Collin
The staff were amazing. Located right down town within a 15 minute walking distance of a-bomb dome. Nice clean rooms and breakfast buffet in the morning.
Friends
10/10
Exceptional
15 Mar 2026
Maria Iuliana
Note that this is a budget stay. Considering that the rooms are small but clean having all the needed basics. Breakfast was good and enough variety.
10/10
Exceptional
10 Mar 2026
Ethan
Clean room and convenient location!
Friends
10/10
Exceptional
08 Mar 2026
Linda
The hotel is located within a great area with multiple convenience stores to grab food and snacks. There is laundry onsite and a great chill space/library that also serves as the dining area where a free breakfast is served. The hotel is a 2min walk from the street car that leaves from Hiroshima station
Friends_and_family Friends
10/10
Exceptional
05 Mar 2026
Paul
Great location! Easy walking to the peace park and 3 convenient stores within a block
Self
8/10
Excellent
02 Mar 2026
Richard
Room clean but felt cramped with makeshift desk
Self
8/10
Excellent
14 Feb 2026
Wendy
The position of the hotel was fabulous, small rooms but clean.
Partner
8/10
Excellent
09 Feb 2026
Maria
Clean room, good breakfast, friendly staff. Central location
Leisure Self
10/10
Exceptional
17 Jan 2026
Jonathan
Great hotel, walkable to all the major attractions and solid value
Leisure Self
10/10
Exceptional
05 Jan 2026
Peter
The room and customer service were fantastic
Leisure Partner
8/10
Excellent
10 Dec 2025
Meghan
This was my second time staying here. As long as you stay here understanding that the rooms are SMALL, even by Japanese standards, you'll be fine. The location is really convenient. The lounge/library that's open until late night is nice to hang out at.
Leisure Partner
8/10
Excellent
25 Nov 2025
george
Staff was great considering the construction going on
10/10
Exceptional
19 Nov 2025
Jason
Excellent value for the price! Room was adequate, there was even a good medium sized desk. Breakfast was fine with decent options. On-site laundry available and worked well, with washer with automatic detergent dispensing so no need to buy elsewhere. Both washer and dryer could be paid with coins (only 100 yen coins though) or could be paid through mobile app (AQ-connect app and pay with credit card) via scanning the QR codes on the machines.
Location of hotel is a bit far from Hiroshima Station (40 min walk) but is easily accessible with options like tram/streetcar or buses. Otherwise location is good for tourism purposes.
Leisure Self
4/10
Poor
18 Nov 2025
Brianna
The room was tiny and very old, the air conditioner was set to warm so we had to have the window open making the room quite loud. The breakfast was not great, but the worst part was the elevators, they were very slow and you need to account for the wait when travelling.
Leisure Family
10/10
Exceptional
15 Nov 2025
Ana Maria
Staff always helpful; building well maintained; location is walkable to tourist spots and shopping; breakfast always had healthy options with varieties.
Leisure Family
8/10
Excellent
14 Nov 2025
Susan
All easy, convenient and spacious room for an extended stay. Loved the washing machine and clothes dryer.
Leisure
10/10
Exceptional
14 Nov 2025
Sanaa
Clean room, very polite and helpful staff, on the Main Street close to public transportation and convenience stores. The room is very tiny and there wasn't enough space to fully open my luggage, and the breakfast/mornings hours do get busy in the hallways and crowd the two elevators - so expect slightly longer waiting times for the elevators then. But overall a fantastic stay!
10/10
Exceptional
08 Nov 2025
Jenesse
Awsome place to stay. Breakfast was great very convenient to transportation
Leisure Self
4/10
Poor
07 Nov 2025
Felix
Breakfast was good. Staff was very nice. But condition of the property is poor. They have it the AC on mode heating. So we had to open the windows and all the noise from the street don't let me rest trains was passing every 5 mts
Leisure Family
10/10
Exceptional
06 Nov 2025
Helen
The breakfast is excellent, clean room, staff are friendly and close to all attractions. I would stay here again.
Leisure Partner
10/10
Exceptional
05 Nov 2025
Jean
Clean room, great breakfast, friendly helpful staff and near to the Peace Park.
Leisure Self
6/10
Pleasant
04 Nov 2025
Amanda
Our room was so tiny and had lots of stains on the wall. The free breakfast is a nice perk but the line for food was ridiculous. Also seating was very limited. We ended up buying food at Lawsons since the line was at the elevators. The staff were very nice and made check in easy. Location wise its close to all the major sites.
Leisure Partner
10/10
Exceptional
03 Nov 2025
Kimiko
Food was fresh. Chinese dishes were tasty.
Very nice to have washing machines for guests to use
Front desk staff was excellent.
Friends_and_family Family
8/10
Excellent
30 Oct 2025
shelley
Small but functional room. Clean, friendly staff and good breakfast. Well located close to Peace Memorial Park.
Partner
6/10
Pleasant
27 Oct 2025
David
Location very good
Room very small
Staff good
Leisure Partner
10/10
Exceptional
27 Oct 2025
Lan
Hotel is in an excellent location, services are very good. We like the breakfast a lot. Hotel also has a coin operated laundry room which is great.
Leisure Partner
4/10
Poor
22 Oct 2025
Hannah
Free breakfast was nice! Had a bad experience where someone took our still wet clothes out of the dryer and brought it to the front desk. Was very upset about that and the dryer had only been “done” for 2 minutes (the time it took to get down to the laundry room) the elevators are very slow. I wouldn’t recommend washing your clothes here, if you’re drying it probably will take 5 dryer rotations to fully dry. Good location though.
6/10
Pleasant
21 Oct 2025
pat
Room is very small and facility is dated.
Leisure Family
8/10
Excellent
21 Oct 2025
Karla
Great location, clean room, slightly dated but price was reasonable.
Self
6/10
Pleasant
19 Oct 2025
Dawn
Unfortunately we were unable to enjoy the breakfast service as both of us got a gastric bug while travelling. The staff were great at accommodating our situation, and even rang ahead to the emergency hospital to check the waiting time, when we thought one of us may need medical intervention, along with the same night attendee checking in to see how we were each evening. However when we asked for a late checkout on the morning of our departure we were asked to pay for the extra hour, disappointing customer service given we hadn’t eaten any of their free breakfast menu over our four night stay.
Leisure Family
8/10
Excellent
17 Oct 2025
Jimmy
Very very friendly staff. Breakfast was decent and the common sitting area was nice with free coffee etc.

The bedroom was decent sized for the price and location. Good bathroom. Slight musty smell probably because of some damp, but this was overcome by the air purifier in the room.

Some great eats nearby. Would recommend.
Leisure Family_with_children
10/10
Exceptional
17 Oct 2025
Andrea
Great place to stay!!
Partner
8/10
Excellent
16 Oct 2025
Joanne
Staff were great! Actual hotel was a little tired and in need of an update. Great location for the peace garden and museum. JR pass is great for the loop buses to all the attractions. Overall a comfortable stay
Leisure Family
8/10
Excellent
15 Oct 2025
Simon
The hotel was fine and the staff were very helpful. I wished there were more lifts. This was because at certain times of the day. If you were staying on a lower floor, it took some time to get access to the lift.
Leisure Family
10/10
Exceptional
15 Oct 2025
Spencer
Very lovely staff, kind and helpful! Loved the city, want to visit again soon!
Leisure Friends
10/10
Exceptional
14 Oct 2025
Ng
Room is small as usual for comfort hotel.
Breakfast is good but can be better as compared to other Comfort hotel in Tokyo area.
Leisure Family
6/10
Pleasant
13 Oct 2025
James
Rooms small but clean. An exceptionally busy hotel, very crowded breakfast area.
8/10
Excellent
13 Oct 2025
Anita
Clean room, nice beds. Friendly staff. I would stay here again
Leisure Partner
8/10
Excellent
12 Oct 2025
JOSEFINA
Clean room, breakfast menu same everyday , staff are friendly, Shibuya Crossing is walkable
8/10
Excellent
12 Oct 2025
Sandor
friendly staff
10/10
Exceptional
12 Oct 2025
Michael
Breakfast was great. Room was good.
Friends_and_family Family
8/10
Excellent
10 Oct 2025
Ken
The morning breakfast was a nice start to the morning and the hotel was close to the memorial site.
Leisure Friends
10/10
Exceptional
10 Oct 2025
Colin
Breakfast is very basic. You have to get there early. One service that was very helpful was sending bags from hotel to hotel within Japan for a small fee.
Leisure Partner
8/10
Excellent
10 Oct 2025
Monica
The rooms are small but the hospitality was amazing. Breakfast was ok. Eggs and sausage were good. We were there for my husband’s birthday and when we arrived he had a card and origami wishing him a happy birthday. Great location.
Leisure Partner
6/10
Pleasant
10 Oct 2025
Ronald
Very old hotel with only two working elevators for 14 floors of guestrooms.Rooms are extremely dated and tiny, even for Japanese business hotel standards. We are average size Japanese people but were still bumping into the sink and toilet in the tiny bathroom. I would not recommend for average sized American people. Free buffet breakfast was nice, but very average. Location was good. Hiroden streetcar stop right nearby, as well as Nakau, an inexpensive, but tasty fast food restaurant. Medium walking distance to atomic bomb museum and close to Hondori shopping area.
Friends_and_family Family
10/10
Exceptional
09 Oct 2025
Simon
Bien située , déjeuner buffet très bon et avec du choix. Chambre exigüe mais très fonctionnelle , orrilleees trop minces et durs.tres belle accueil et gens serviable
Friends_and_family Friends
10/10
Exceptional
08 Oct 2025
JESTO
great service, clean room, excellent food, great staff, very professional, I strongly recommend this place to everyone
Leisure Partner
10/10
Exceptional
06 Oct 2025
Salvin
Walkable distance to the Peace Memorial Museum and easy access to Hiroshima Station by street car. Staff were very nice.
Leisure Partner
10/10
Exceptional
03 Oct 2025
Dallas
Great location, clean, walkable to all the major sites, close to shopping, fast internet, decent breakfast. Everything I needed.
Self
10/10
Exceptional
01 Oct 2025
ABE
Great staff.
Leisure Friends
10/10
Exceptional
01 Oct 2025
sibi prahalada
Breakfast was good .convenient .best Hotel experience so far in the trip
Leisure Friends
8/10
Excellent
29 Sep 2025
Sonja
Convenient area
Leisure Partner
10/10
Exceptional
27 Sep 2025
Anthony
Nice and welcoming staff, clean, convenient luggage storage before and after checkin and checkout.
Leisure Friends
8/10
Excellent
21 Sep 2025
John
An adequate property with comfortable rooms. We thought the breakfast was very good. Handily located for getting to the Peace Museum and to the station. Definitely up to a 3 star standard.
4/10
Poor
20 Sep 2025
Tommy
My mattress was very obviously worn out by everybody sleeping in the same spot and caused me back pain. It should be replaced. My pillow was also uncomfortable.

The hotel is very clean but also old. Nothing is dirty but looks old and damaged.
Leisure Self
10/10
Exceptional
20 Sep 2025
Lisa

Comfortable stay

A great location and convenient for transport. Clean rooms and helpful staff.
Partner
2/10
Poor
15 Sep 2025
Dashyanta
Worse place ever. DO NOT COME HERE. Spend your hard earned money at a better place for less. Staff is rude. Do not do business with them. You will regret it if you do.
Self
10/10
Exceptional
25 Aug 2025
Bernie

Great value!

Super helpful staff, very clean and comfortable room. Excellent breakfast! Close location for the Peace Park and trams.
Friends_and_family Friends
10/10
Exceptional
23 Aug 2025
Andrei
Very good hotel. Friendly staff. Very convenient to move around the city. Such as taking a walk to the Dome or the Castle. And close to many shops and restaurants.
Leisure Self
8/10
Excellent
15 Aug 2025
Isaac K.
Amazing Staff! Room was a little small but didn't spend much time in it anyways. Clean facilities, great breakfast. My only issue was the elevators. Watch out, they don't have motion sensors so get through the door fast, or they'll close on you with your coffee in hand!

Isaac S.
Business_and_leisure Friends
10/10
Exceptional
13 Aug 2025
Ohit
急に旅が決まって利用しました。
また機会があれば行きます
10/10
Exceptional
12 Aug 2025
Jennifer
Very convenient location, staff is very courteous, very clean and offers various convenient services. Definitely recommend this place.
Leisure Family
10/10
Exceptional
08 Aug 2025
Charles
We came to see the Hiroshima peace memorial.
It was an easy walk for us. Transit for those who didn’t want to walk was very accessible.
Leisure Partner
10/10
Exceptional
05 Aug 2025
Yoon Sik
very clean and good location for major tourist spots
10/10
Exceptional
29 Jul 2025
Dieter
Very nice
Family
10/10
Exceptional
23 Jul 2025
Dieter
Very nice hotel.
Leisure Family
10/10
Exceptional
20 Jul 2025
Romulo
Good hotel
Leisure Family
4/10
Poor
20 Jul 2025
Verified traveler

Breakfast

At the breakfast, too many people were coming at the same time.
Need to wait for a while until we could get seats.
Too many people were on the line for food and some of foods were empty.
Friends_and_family Family
8/10
Excellent
03 Jul 2025
Michael
Great buffet and close to the tram
Leisure Self
8/10
Excellent
28 Jun 2025
Aloise
Great location. Good service and rooms.
10/10
Exceptional
21 Jun 2025
Jacqueline
Although a 25 min tram ride from Hiroshima station, this hotel is well located in other ways.
The Hiroshima Peace Park, the Dome and all things related to the bimbing of Hiroshima are located within a very short distance!
We would stay here again!
Leisure
10/10
Exceptional
20 Jun 2025
Denny
Perfect location in relation to Peace Park. Also close to the boat I used to get to Miyajima. Great Hotel!
Leisure Self
8/10
Excellent
18 Jun 2025
Andrew
No complaints
Leisure Self
8/10
Excellent
16 Jun 2025
Hazel
Quick efficient check in, smallish rooms with no area to store clothes but had slippers, pyjamas, toothbrush, toothpaste, shaver, brush and bathroom item that you require. Large TV and plenty of towels
4/10
Poor
14 Jun 2025
Karen
The room was not what it looked like when we booked, it was nothing like the photo on the website, the breakfast was not very good at all
Leisure Friends
10/10
Exceptional
13 Jun 2025
Nicole
This was my first hotel stay after being in hostels for most of the trip and for such a cheap price it was one of the best stays I've had. The property was so modern and clean and the staff were incredibly kind. The breakfast was delicious as well! If was very close to a lot of transportation but wasn't too crazy busy despite being near a major tourist attraction! Loved my stay here overall!
Leisure Self
8/10
Excellent
28 May 2025
Isabel
The hotel is very well placed, just beside the railway, and walking distance to museums and activities. The rooms are super small (i took a big double bed ) for 2 people and there is no place to open the suit case. But they have a good breakfast and the personal is nice
10/10
Exceptional
24 May 2025
France
Great location in Hiroshima. Close to public transit and walking distance to many attractions: Hiroshima castle, Peace memorial park, Atomic Bomb Dome and ferry to Miyajima. Great breakfast selection that changed daily. Small but efficient, clean room and comfortable beds. All the staff is friendly, polite and very helpful. Highly recommend this hotel, great value.
Leisure Partner
10/10
Exceptional
22 May 2025
Wai Yuen
Very good breakfast. Coloseto the Hiroshima Memorial Park
Leisure Family

Location & surroundings

Comfort Hotel Hiroshima Otemachi
3-7-9 Otemachi Naka-ku, Hiroshima, Japan

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Comfort Hotel Hiroshima Otemachi

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