Name: Mariel Boutique
Address: General Belisario Suarez 240, Lima, LIMA 18, PE

8/10

Excellent

13 Jul 2026

Ethan

The hotel staff at the front desk was very friendly and accommodating during my stay. I arrived late at night on my first day and the older gentleman at the front desk was very kind getting me checked in. My room on the third floor was clean and the beds were comfortable with a nice view of the street from the window. However, the bathroom had some mold growing on the upper portion of the door and the ceiling. There was no hair dryer in the bathroom or at the front desk, so make sure to bring your own. The room doesn't have a refrigerator, so don't plan on bringing leftovers or anything that will spoil. The hotel room also requires the room card to be inserted in a holder by the door in order for the lights to be operating, which was annoying especially if someone in your group wants to leave the room and takes the room card with them. Another critique about the hotel was that they only had one elevator. During my stay, there were a lot of guests using the elevator, which took a long time to access the main lobby either because there were too many people in the elevator at one time or because the elevator kept stopping at different floors. The complimentary breakfast was delicious and had a wide variety of fruits, juices, and hot food like eggs and potatoes. The location of the hotel is also very convenient being very close to Parque Kennedy and directly across the street from a nice souvenir market hall with lots of small vendors.

Family

2/10

Poor

10 May 2026

Eduardo

The room provided was handed over with dirty sheets, trashcan full, bathrooms dirt. It was recently used and never cleaned. The second room provided had no blankets only sheets, lacked mini fridge and toiletries as offered on the expedía app. A/C was loud and the room had a moldy smell. Had to check out for lack of hygiene

Partner

10/10

Exceptional

21 Mar 2026

shamsher

Yes

8/10

Excellent

26 Feb 2026

anne-marie

Great staff , very knowledgeable, helpful and kind. Very close to Kennedy park and great location. Nice clean room and they provide free tea/ water in the lobby for guests . Nice inviting and cozy lobby.

Friends

6/10

Pleasant

24 Dec 2025

Ruth Albina Herrera

Room

10/10

Exceptional

03 Sep 2025

Manuel

Nice property worth the price

4/10

Poor

19 Jul 2025

Colton Kirk

Not worth it for the price. If this hotel was located in a less desirable area of Lima it would probably cost no more than 20 soles for a room. Rooms are very small with basic bed.

10/10

Exceptional

18 May 2025

Jimmy

Everything was good...

Leisure Self

2/10

Poor

15 Apr 2025

Joshua

Very dirty and in poor condition

Stay somewhere else. This is the worst place we stayed in Peru. Our room was dirty when we arrived like it had never been cleaned. There was dust and dirt everywhere: under the beds, along the baseboards, on the lampshades. The room itself wasn't in good condition. The paint was cracking, and the baseboards were scratched. The beds were hard, and the bedding wasn't very soft. The sink faucet wasn't working right and sprayed water everywhere. The room did have A/C which was nice. Overall, I wouldn't stay here again.

Friends_and_family Family

8/10

Excellent

20 Mar 2025

PEPE

i received whatever i was expecting from the hotel

overall the service was great , this was my second time i choose this hotel to stay because my previous experience was wonderful.

Self

6/10

Pleasant

04 Dec 2024

Adriana Solange

Nice and simple... (but should be cleaner)

I really enjoyed the front desk service. unfortunatelt as far as hygiene the elevator had stains and like dripped fluids in the bottom. the drawers in the room had stains and left over dust and ashes, the remote for the AC doesnt work in the room 504. When adviced about the battery (seemed to me like that was he issue) i was told it couldnt be battery and i could change rooms. Its an OK hotel, rooms have space, service was friendly, its quiet.

Business

6/10

Pleasant

08 Oct 2024

Amy

The blanket is old and not clean. The shower water slowly drains and leaks to the floor outside the shower. Quite a bit noisy.

Business_and_leisure Self

8/10

Excellent

12 Jun 2024

Wilhelm

A

10/10

Exceptional

05 Mar 2024

AZUCENA

The noise from a construction around the property.

Leisure Partner

10/10

Exceptional

20 Sep 2023

Sheila

Comfortable rooms. Great location.

Friends_and_family Friends

10/10

Exceptional

02 Sep 2023

Joyce

The price is very good, the hotel is very well located. The staff is very polite, professional and helpful. The facilities are new and clean. Towels and bedding were changed daily. The breakfast they offer is very good, simple, but filling to start the day.

Leisure Friends

8/10

Excellent

24 Aug 2023

Michal

Good location. The hotel room needs fresh paint, the windows new curtains to get cosy.

Leisure Family

10/10

Exceptional

21 May 2023

scott

Great hotel, efficient and helpful. Easy taxi service and communication on WhatsApp

Self

10/10

Exceptional

17 Apr 2023

Maylander

Comfortable, clean, and close to everything we needed

Leisure Friends

8/10

Excellent

13 Apr 2023

Denis

Small rooms but amazing location.

Leisure Partner

10/10

Exceptional

04 Apr 2023

JINGHUAN

good experience

Leisure Partner

8/10

Excellent

12 Dec 2022

Rafael

The hotel was quite good and gave very good service

Business Partner

10/10

Exceptional

07 Jun 2022

Norma

El personal en general muy atentos y dispuestos a brindar el mejor servicio en especial Darbis en front desk quedamos muy agradecidos.

Leisure Partner

4/10

Poor

09 May 2022

eric georges

Hotel with small rooms with moisture in the walls,
There is no stream of cold water so there is no balance with the boilers.
Very slow reception, unpleasant and welcoming service

Friends_and_family Friends

10/10

Exceptional

06 Feb 2022

Wilson

Have stayed at Mariel multiple times. Have never been disappointed.

Leisure

10/10

Exceptional

01 Sep 2021

Goicochea Julio

Excellent service

Leisure Partner

10/10

Exceptional

18 May 2021

Verified traveler

I loved the rooms!

Leisure Self

10/10

Exceptional

20 Mar 2020

Verified traveler

Fabulous

Fabulous hotel - great location and very friendly staff.

Partner

10/10

Exceptional

14 Mar 2020

Stanley

Near main area of Miraflores. Modern, comfortabl

Modern, comfortable room, breakfast that was included was your normal buffet breakfast. 5-10 minute walk to the main area of miraflores.

Partner

2/10

Poor

05 Mar 2020

Verified traveler

Unfortunately I had very unpleasant experience at this hotel. We have arrived late night; the room, which was given to us had a window shut down with a roller share which did not open, so we felt like we stayed at the basement. In the morning I tried to open it again (to have at least a spot of a day light, but found out the window was facing a wall). Then, the AC was making strange noises all night long. Afterward, the shower head in the shower was so rusty that the water was barely coming out. This is not the end ... when I got out of shower and took towel, I noticed some red dry substances on it - was so disgusting. Next morning we went to have a breakfast (around 9-9:30am), but there was barely any food left. The tray with cheese and ham was completely empty; one of the two heated containers was empty as well. Finally, I went to the reception to share the experience, however instead I was questioned why I did not request to change a room (in the middle of the night when we arrived). Also, I was asked to show a proof that the towels were dirty. As the result, on duty manager waived $20 airport transportation fee which we were supposed to pay. Long story short, perhaps my experience was so badly unique and does not mean other guests will face alike; however, I am not coming back to this hotel for sure. I wish this post arrives to the upper management to reflect on certain aspects of hotel operation and customer experience and, finally, overall value being offered.

Leisure Family

8/10

Excellent

18 Feb 2020

Mena

coZy clean stay

Quick check in and check out clean room

Self

10/10

Exceptional

10 Feb 2020

Verified traveler

Love this hotel! I have stayed here in several occasions and always have an amazing experience.

Friends_and_family Partner

10/10

Exceptional

06 Feb 2020

Verified traveler

Great location and value with great staff. Air conditioner blowing onto bed was a problem

Leisure

10/10

Exceptional

28 Jan 2020

Verified traveler

Great for price. Great location. Quiet. Very friendly staff.

Business

8/10

Excellent

26 Jan 2020

Verified traveler

Good location and a good hotel for the price. Friendly staff.

Leisure Family

10/10

Exceptional

02 Jan 2020

Verified traveler

Great location. Clean hotel

Friends_and_family Family

10/10

Exceptional

31 Dec 2019

Verified traveler

Everything was excellent !
Staff was soooo kind and helpful !

Friends_and_family Family

10/10

Exceptional

22 Nov 2019

Verified traveler

Excellent hotel and service all round. The staff go above and beyond in accomodating their clients needs. Mariel hotel gets 5 stars from me.

Business_and_leisure

10/10

Exceptional

25 Oct 2019

Laura

Fantastic stay

Very helpful staff, breakfast was lovely

Partner

10/10

Exceptional

23 Oct 2019

Verified traveler

Friendly staff. Room was modern, very clean and quiet. Breakfast probably could be improved but acceptable. Great experience overall.

Leisure Self

10/10

Exceptional

12 Aug 2019

Verified traveler

I liked the location of the hotel - convenient walking distance to many restaurants and if I wanted, shopping. Mira Flores is a beautiful part of Lima.

Leisure Self

6/10

Pleasant

22 Jul 2019

Verified traveler

This hotel was great for a quick stay, however was not super clean to stay for a long time. Bedding was just a sheet, and could see dust bunnies on the floor. The location however is great! The front desk staff was friendly and helpful (and spoke very good English)!

Leisure Partner

10/10

Exceptional

05 Jul 2019

Charlie

Good place to stay in a good location. Keep in mind that this is 1 hour away from airport

Leisure Family

10/10

Exceptional

15 Jun 2019

Verified traveler

Very cleared and organized the people very friendly

Business

8/10

Excellent

07 Jun 2019

Verified traveler

Clean place with great service. Excellent location.

Leisure Friends

2/10

Poor

11 May 2019

Alex

Terrible experience at this hotel. After a very long travel day I arrived at this property only to find out they had cancelled my first night stay yet still charged for for both nights.

The front desk staff was rude. Didn’t even know how to call out to speak to someone. After spending 2 hours on the phone I was transferred to the front desk again and they hung up on me.

Then (it doesn’t say it anywhere) but they charge you a “service fee” of 10% which they asked for a service charge for both nights after cancelling my first. Service charges are tips for good service. Which I definitely did not receive.

The AC was broken in my room. There is only one elevator and it is very slow. Not great WiFi. All around a terrible experience from both the hotel and Expedia.

Leisure Self

8/10

Excellent

24 Apr 2019

Verified traveler

liked the quick check-in
didn't like the AC equipment conditions.

Business Self

6/10

Pleasant

09 Apr 2019

Verified traveler

GOOD LOCATION BUT THEY COULD INVEST SOME MONEY MAKING IT A BETTER PLACE

Friends_and_family Family

10/10

Exceptional

21 Feb 2019

Verified traveler

The location, the service, the room... everything was excellent!!!

8/10

Excellent

16 Feb 2019

Alberto

Very good for the price you pay, you get a lot. Ecellent location too.

Business Partner

10/10

Exceptional

07 Feb 2019

Verified traveler

the bed a king was exquisite and the acomodations outstanding

Leisure Self

8/10

Excellent

19 Dec 2018

Jessica

Quiet hotel, good location, friendly and helpful staff. The complimentary breakfast buffet was nice.

Leisure Partner

8/10

Excellent

12 Nov 2018

Heather

The location was perfect, the apartment was clean and tidy with comfortable beds. We loved it.

Friends

8/10

Excellent

05 Nov 2018

Hugh

Close to parks in miraflores

Traffic seems to have increased since my last visit to Lima and is noticeably, hotel seems to have single glazed windows, buildings around may funnel the noise.
Apart from the above, the hotel is near to both 7 June and Park kennedy, which has restaurant surrounding the area.
Staff at reception understand both Spanish and English, and are helpful.

Partner

6/10

Pleasant

29 Jun 2018

Alicia

Comfortable hotel in Miraflores

I was happy staying here. It was nicely designed and clean. Staff were mostly very helpful. I chose it for the proximity to the Indian markets across the street and it was also close to the ruins of Huaca Cucllana, definitely wortth visiting. I only stayed one night on arrival and another before departure but it provided what I needed in an area that felt safe and interesting.

6/10

Pleasant

27 Jun 2018

Verified traveler

Breakfast was good and varied. The room was not clean.

10/10

Exceptional

12 Jun 2018

Verified traveler

Great Location in Mira Flores

We had a two bedroom apartment and were very comfortable. The unit had A/C but no heating, which would have been nice in the midst of winter. We would gladly stay there again.

10/10

Exceptional

01 Jun 2018

Simon

Super nice hotel

The hotel was perfect for my visite! nice location 5min walk of tourist areas. Breakfast every morning in the restaurant and the employees were very cheerful and helpful.

4/10

Poor

23 May 2018

Luis

Excessive noise

Upon arriving I was surprised to know I had to pay an additional 18% tax at check in. The air conditioning in the room hits you right in the face when laying in bed, despite moving it and having to turn it off. There was dust behind the bed which caused allergy. The mini fridge didn’t cool properly. And to make matters worse starting at 7am there was loud noise from drills and construction which is going on right next door to the hotel because they’re expanding. At least have the decency to start construction at 12. Guests are tired and want to sleep past 8 am!

8/10

Excellent

25 Apr 2018

Amy

Quick stopover

We arrived late on a Saturday night and the hotel arranged to have a driver pick us up at the airport which we appreciated. Check-in was quick and efficient. And we enjoyed our breakfast the next day in a comfortable dining area.

10/10

Exceptional

04 Apr 2018

Jennifer

Excellent budget choice in great location

The Mariel is a good, basic hotel. All the staff were pleasant and helpful. Our room could have used an updated paint job, but it was spacious and well lit. NOTE: It's worth paying for the city view room. You get two big windows with an interesting, if not beautiful, view. Otherwise, the rooms have one window looking onto an air shaft that seems to be full of construction debris.

We didn't try the restaurant, except for the included breakfast. The breakfast had a nice selection of foods, both cooked and fresh. The cooked food (eggs, sausage, potatoes) wasn't really hot, but otherwise everything was fine.
The neighborhood is super convenient, with shops and restaurants all around. It's also close to major tourist sites, about a 15 minute walk to Huana Pucllana (wonderful pre-historic pyramid complex) or to Larcomar (seacoast shopping center with lots of eateries).
The traffic in Lima is awful. Be aware that the 11mile ride to the airport will take an hour or more.

Partner

10/10

Exceptional

04 Apr 2018

Verified traveler

Great place

Overall, the hotel is great: location, services, amenities, etc.

4/10

Poor

27 Mar 2018

Verified traveler

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

10/10

Exceptional

25 Feb 2018

Sharon

Amazing vacation 😊

This hotel is in a great location and had everything I needed, I had a triple room, which I found the beds to be very comfortable, the bathroom was very clean. I felt very safe around the Mariel. The breakfast they served was very good,(6:30-10:30) with many choices of breads, olives, several options for juices and fruit, cereal, eggs ( so yummy) with different sides everyday and their coffee was so TASTY . The ENTIRE staff was curtious, friendly and very welcoming. My favorites were Diana, Jose Antonio, they greeted you every time with a truly welcoming smile. My favorite door man was Javier, a very friendly man. I would definitely stay their again and would definitely recommend it. I'm in my early 60's and travelled with my 2 adult children. My sincere thanks to the staff at the Mariel !! 😊👍 I loved Peru !!!

Family

10/10

Exceptional

18 Jan 2018

Rodrigo

On my return to Mariel Hotel I have found a notorious modernization of several features due to well thought structural modifications.

8/10

Excellent

04 Jan 2018

Verified traveler

Great location!

Excellent location, breakfast was nice and hotel staff is very helpful.

10/10

Exceptional

05 Nov 2017

jesse

You'll like it here!

Javier was the best concierge I've had in awhile. Andy ran a perfect front desk. Jorge made great drinks. Room service and restaurant food was yummy! Easy to communicate! I'd stay here again!

8/10

Excellent

10 Sep 2017

Verified traveler

The Recepcionist are very helpful, and the hotel is located in a great area easy to walking to restaurants, beach view

8/10

Excellent

22 Aug 2017

Verified traveler

Good hotel close by to many amenities

The hotel was modern and well-situated to Miraflores (near the Ovalo) and the Metropolitano bus rapid transit. As such, it was easy to access amenities and the tourist locations, and the Metropolitano made getting to the historical centro district quite convenient.

The breakfast offered a good selection of hot and cold foods. The juices were also quite good.

The wifi was generally very good, and offered good speeds. We had no issues accessing the wifi on the 7th floor.

The only downside at this hotel was the fact that it had only one elevator for something like 10 floors. It didn't have a \"Close door\" button so sometimes it would take a long time to get to a floor in the elevator or it would take a long time to wait for the elevator. The elevator itself wasn't very big so I do remember instances where we had to leave a few people behind.

Overall, the stay was pretty good and the staff were friendly and tried to help us out as best they could. I would recommend staying at the Mariel hotel as it is good value for money and it is conveniently located.

Family

10/10

Exceptional

01 Aug 2017

margie

Great location

Everything excellent, and the staff was awesome, specially Diana at the front desk.

2/10

Poor

25 Jun 2017

Cesar

Horrible Staff

1st off They were terrible at explaining why I hadn't paid some taxes Expedia didn't include. They had no idea how to figure out how much I owed and seemed to just make stuff up.

2nd. The Parking lot was blocked at night with no access to it. and they did NOT give a F---- about it. Turns out it was a neighbor friendly to the staff and they could have just asked them, but just decided we should leave the car parked on the street and that they would move it at some point; rather than doing their job and calling their friend to move the car.

3rd. Internet did not work and turns out their password was set wrong. Two people on 3 devices checked multiple times. And the staff, rather than just admitting the password wasn't set properly, kept blaming us for typing it wrong. How convenient that it started working 10 minutes after we called front desk.

4th and last. They key to the room did not work. We had to go up and down the elevator many times to have it reprogramed and still never worked (Till the next shift of reception came) We had to have someone from the lobby come up with us and open the room with a master key.

10/10

Exceptional

16 Jun 2017

Darlene

We rented the apartment. As a family of five traveling together, it was ideal. The location was great, rooms were clean, the staff was excellent and the breakfast was delicious. I would highly recommend it !

Family

10/10

Exceptional

07 Jun 2017

Verified traveler

Worth it

Yes a bit expensive but the breakfast is good and lots of stuff(eggs veggies ham chess bread fruits fresh juice) the cofee tho is horrible.
Quite place. Can walk to everything in miraflores.
After 3 Weekes of hotels. This hotel is worth a nice hot shower and nice bed. Staff speaks English. Clean place. I strongly recommend

10/10

Exceptional

02 Jun 2017

Verified traveler

Great stay

This was my 4th time staying here. It is very convenient to walk around Miraflores. Shopping starts right across the street. The rooms are simple, but very clean. The staff are all very friendly. We checked out at 3:30 am and they still got us coffee and something to eat before we left.

Family

10/10

Exceptional

16 May 2017

Rita

My first Choice

We have stayed at Mariel before and this is our go to Hotel each time we stay in Miraflores. The hotel is centrally located, the rooms are very comfortable, and the staff are extremely helpful, friendly and bilingual.