Name: Comfort Inn Suites Vancouver Downtown City Center
Address: 401 E 13Th Street, Vancouver, 98660, US

10/10

Exceptional

31 Jul 2026

Jonathan

The water pressure was great and the bottles of shampoo and conditioner were awesome. Most hotels give you dunk bottles that probably only good for 1 use

10/10

Exceptional

31 Jul 2026

Travis

Very clean property with pool and decent breakfast. The excellent management staff was friendly and helpful.

6/10

Pleasant

30 Jul 2026

Kathleen

Raised step to front door, no apron for wheelchair. Inside fire doors block elevator when open. Room had obvious flood and hasty poor repair and paint. Bathroom configuration weird. No place to hang towels. Beds clean but squishy. Tv, fridge good. Breakfast ok, coffee or creamer poor. Staff ok. Parking good.

6/10

Pleasant

29 Jul 2026

GURSIMER

I was told to get a room without carpet but was given with carpet

8/10

Excellent

27 Jul 2026

Shirley

The property is cleaned. No problem. The only problem we encountered was the TV in the room did not work. I used the phone in the room to call the front desk. However was no dial tone to call out. So I had to walk downstairs to the front desk no one was there. I found her at another location so I flagged her down. She came up and fixed TV. The staff said she can’t the phone, she will refer to the maintenance. But have not heard back.

10/10

Exceptional

26 Jul 2026

Tom

We enjoyed very comfortable breads and friendliness of our little evening host. Good cookies and ice water always ready. Good price!

10/10

Exceptional

26 Jul 2026

Zelda

Clean and a comfortable be and nice staff

8/10

Excellent

26 Jul 2026

JEFFREY

Room was fine. Front desk staff less than enthused. Food was good. This hotel worked just fine for our needs.

10/10

Exceptional

26 Jul 2026

Sara

Room was clean. Excellent breakfast with a variety of food options. Staff was friendly and professional.

10/10

Exceptional

26 Jul 2026

Leslie

Clean.

8/10

Excellent

22 Jul 2026

James

Good location in downtown Vancouver

8/10

Excellent

21 Jul 2026

Eduardo

The location is perfect, very close to main street Vancouver which right now is under construction. Short distance to waterfront area where there are new restaurants and very nice scenery. We checked in that night with the not so friendly front desk hotel staff. The others who are working the next night are nicer. The hotel cleaners are more welcoming than the front desk staff. The room is clean and the bed is comfy. FYI bring your own body wash. The breakfast is descent and the parking is ok but keep in mind if you come in late, the parking lot might get full. You get what you paid for, but if your just there for sleeping, its worth it just don’t mind the frond desk Lady who’s not that friendly.

Friends

10/10

Exceptional

21 Jul 2026

Michael

Room was cleaning, breakfast was good and staff was nice

Partner

10/10

Exceptional

20 Jul 2026

Aubrey

Clean room- staircase was weird

Family_with_children

10/10

Exceptional

20 Jul 2026

Jennifer

People were nice and room was clean. Parking easy. Breakfast was ok

Family

10/10

Exceptional

20 Jul 2026

Alina

Great location, clean will come again

Family

10/10

Exceptional

20 Jul 2026

Jeffrey

Comfortable stay

Family

2/10

Poor

19 Jul 2026

Gustav

I tried to cancel a reservation that I made by mistake for OVER 10 days. Expedia reached out to the property a couple of times (I am being copied) and I myself tried to reach out to the Hotel (via email and call). No response - hence I am being charged for a stay thatwas totally avoidable. I stay at this hotel frequenty when in Vancouver, not any more

10/10

Exceptional

19 Jul 2026

Robert

The place was great. Good location, continental breakfast was good and the price was very reasonable.

Partner

10/10

Exceptional

17 Jul 2026

Janine

Very close to freeways and Portland

10/10

Exceptional

16 Jul 2026

Zurisadai

NA

6/10

Pleasant

16 Jul 2026

Jim

The room was clean, as well as the public spaces in general (breakfast room, pool area, etc.). The hallways were kind of dingy, with worn & stained carpeting in spots. One ice machine on only one floor, from what I could tell. Room climate control was kinda loud and hard to maintain the right temperature. Pool had limited furniture and no towels.. the stay was ok, not great

Partner

10/10

Exceptional

14 Jul 2026

Estella

Perfect for what we needed it for a couple hours of pool time and sleep

Friends_and_family Friends

4/10

Poor

12 Jul 2026

Maria

Despite other reviews about location and visible transients, the location is quiet, peaceful and perfect for a vacation for my family.

10/10

Exceptional

11 Jul 2026

Tami

Clean room nice staff breakfast was great only thing was homeless woman doing crack behind the building my kids pointed it out we didn’t go in the back but was not something I wanted my kids seeing

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Rebecca

Parking

Friends

6/10

Pleasant

05 Jul 2026

Paola

Asked for room to be cleaned twice and paper toilet and towels and never came

Family

6/10

Pleasant

05 Jul 2026

Denise

Nothing to get excited about. A little spendy for what we got. It appears they tried to remodel an older hotel, but did it poorly. It still has some outdated facilities. The lights in the hallways were flickering nonstop. The smell of the A/C was a little off putting. It was a nice location, near a Starbucks, and only 15 minutes away from the Cascades Amphitheater.

Partner

8/10

Excellent

02 Jul 2026

Gloria

Room was clean and decent. Bed was comfortable, staff was pleasant at check-in, no other interactions with them. Parking is a bit tight if you have a larger vehicle and the lot tends to fill up fast due to the steak house restaurant that is right there as well.

Partner

6/10

Pleasant

02 Jul 2026

John

Room was clean

Self

8/10

Excellent

01 Jul 2026

Yi

The hotel staff was fantastic including both people at front desk and kitchen. Hot coffee and cold water all day which are great. Several limitations noted: very small room with two queen sized bed; lobby was small with no seating; stayed for four days with breakfast of the first three mornings exactly the same. But overall, nice one for the price.

6/10

Pleasant

28 Jun 2026

Vinh

Carpet need to be cleaner. Too many stains. Also the room needs to be cleaner. Also, there are hair in the tub.

Family_with_children

8/10

Excellent

26 Jun 2026

Sue

The floors were so clean, the staff was very helpful. The location was ideal for us. The rooms were smaller than we are used to. But we adjusted. The beds were comfortable. The breakfast left a lot to be desired. The pool area was nice, but pool plaster could be redone. The self laundry was convenient, but should be able to take a credit card. Would be nice if there was a little beverage/candy/sundries shop near the front desk. The daily afternoon cookies were a nice touch!

Partner

10/10

Exceptional

26 Jun 2026

Bruce

Clean room, nice breakfast, friendly staff, good parking, good location

Self

10/10

Exceptional

25 Jun 2026

Tammy

Breakfast was great. Staff very pleasant. The pool was cold. In the room, hot water came out of the cold side unless you let it run for a long time.

Family_with_children

8/10

Excellent

23 Jun 2026

Ma Patricia

My family and I stayed here for just one night, and it was adequate for a quick stopover. The hotel and rooms were clean enough, though the room itself was on the smaller side compared to other hotels we've stayed at. Our room also didn't have a very pleasant view.

On the positive side, the parking was adequate and fine for our needs. However, the breakfast was a bit lacking compared to what you usually get at similar hotels. It works fine if you just need a clean place to sleep for a night, but it's a pretty standard, basic experience.

Family_with_children

8/10

Excellent

23 Jun 2026

Rachel

Location and outdoor pool!

Family

4/10

Poor

22 Jun 2026

Kayla

The carpet in the room was sticky. In need of major remodel. Room smelled strange. We did enjoy the big tv.

Family_with_children

2/10

Poor

22 Jun 2026

Victor

After seeing the room we did not stay. We are having a difficult time through Expedia and hotel management to get our money back. The next day we spoke to a hotel manager who said we would get a refund. But none has been given het.

Family

8/10

Excellent

22 Jun 2026

John

Place is perfectly fine overall. Rooms are pretty dang small for sure. Like, smaller than average. The bathroom (toilet/shower) could not be smaller. You have to squeeze in just to shut the door (And I’m a skinny, middle age guy). Not for anyone overweight or elderly. Small elevator as well. Location was good; rather stay here than in Portland. Breakfast was kinda limited, but perfectly fine. Staff was friendly. Clean hotel. Felt safe. Maybe would stay here again, but I’d also look around too.

Family_with_children

10/10

Exceptional

20 Jun 2026

Brenda

Solid downtown property. Nice breakfast and kind staff.

6/10

Pleasant

16 Jun 2026

Craig

Good place for a quick stay

Self

6/10

Pleasant

16 Jun 2026

Sylvia

Clean room, but the beds were exceedingly saggy in the center of the mattress. Mattresses had aftermarket pillow toppers added but this did not make sleeping on the beds any more comfortable - my partner and I just kept rolling into the middle. We both woke up with sore backs Disappointing because the rest of the hotel is clean and it is very conveniently located in a quiet corner of downtown.

I probably should have reached out to the front desk to request a different room, but I was so tired by the time I got there I didn't have the energy to deal with room shuffling. (I had a double bed two bed room)

Partner

8/10

Excellent

15 Jun 2026

Zach

Great location, easy check in. The pool was lovely on a hot day. The room was comfortable. The only complaint was our room smelled of cigarette smoke. It was particularly strong in the bathroom and closet. Also, the tv was a complete pain To try and figure out. My tech savvy boys couldn’t get it to work. The breakfast was solid and service was friendly. Just hope next time not to have a smoke stained room.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Andrea

Great place to stay in Vancouver, added bonus that it's close to Portland. Really liked how it was within walking distance to downtown Vancouver, was very convenient to walk to restaurants and shops. The hotel breakfast was good too, lots of options to choose from for breakfast so it made our mornings easier. Staff was very friendly and helpful, would definitely recommend for a weekend getaway to Vancouver.

Family

10/10

Exceptional

14 Jun 2026

Zan

Jacob the front test clerk was very kind and professional.

8/10

Excellent

13 Jun 2026

Pierre

Convenient location. Most Friendly staff. Free eV charging !!!
A bit overpriced for the property. It's getting a bit old. Carpets probably need stripping/ changing.
Would go again for a short stay

8/10

Excellent

09 Jun 2026

BELINDA

good location

8/10

Excellent

08 Jun 2026

Scott

Nothing extraordinary

Self

10/10

Exceptional

08 Jun 2026

Gale

The room was clean. The staff was friendly. The breakfast was good. The only complaint was it was in a kind of a sketchy area. But then there are a lot of areas like that in Vancouver and Portland.

Partner

8/10

Excellent

08 Jun 2026

Bonnie

The breakfast served was pretty good with a wide variety of options. The coffee, though, was not very good.

Friends

2/10

Poor

07 Jun 2026

Cindy

This property is sadly in need of attention. The toxic smell in our hotel room was not improved with opening the window. Our room next to the elevator was super noisy, given the volume in the hallway. We could only close our hotel room door with a firm slam.“ No other rooms available,” according to staff, with a promise to move us to another room the following day. Next day we were told there are no rooms available. Electricity went out in most of the room to include the fridge, microwave, TV, outlets, and light fixtures. “Nothing can be done” according to staff on duty. We moved from a king to a crowded room with two double beds. No offer to reduce our nightly rate since we were not able to stay in the original higher priced room we booked for two nights. Breakfast items were not replenished 1.5 hours prior to end of breakfast hours. “We’re all out” said the one hard-working staff member in the breakfast room. Would not recommend this property.

Partner

10/10

Exceptional

03 Jun 2026

Clint

The hotel is pretty basic but is in a great location near a lot of restaurants (walkable).

Friends_and_family Family

8/10

Excellent

31 May 2026

Julie

It was nice to have Parking in Downtown Vancouver.

8/10

Excellent

31 May 2026

Chehraz

I have been here twice and both times the guests were very loud at night and also early in the morning in hallways. This has nothing to do with management, just the type of guests I guess.

Business

10/10

Exceptional

25 May 2026

Yadhira

Great value

Partner

8/10

Excellent

21 May 2026

Shannon

Check in was quick and efficient and the continental breakfast was delicious. I unfortunately had some sort of allergic reaction to my room, but the front desk was wonderful and quickly got me moved to another room. I also felt very safe as a solo traveler.

Self

10/10

Exceptional

20 May 2026

Jose

Enjoyed my stay. Great place, clean, comfortable, nice breakfast,
Location is excellent. I walked everywhere in downtown Vancouver.
Hope to return with the family.

Self

2/10

Poor

20 May 2026

Jordan

I made a reservation at this hotel by mistake through Expedia and immediately called to cancel it. It was well before check-in and with plenty of advance notice.

The Expedia app tried to help me, but the hotel management completely refused to assist me. They showed no concern for a customer, and honestly, if I ever travel to Portland again, I would never stay at this hotel.

Partner

8/10

Excellent

20 May 2026

Laurie

The furnishings were a little tired, but clean. There was some noise from members of crew (rowing) teams that were staying there, but it was quiet at night. The hotel is close to restaurants, shopping, etc.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Victoria

Clean room, awesome staff, large breakfast

Family_with_children

10/10

Exceptional

18 May 2026

Donna Marie

The room was clean, the staff was helpful and friendly, & the parking was ample. Breakfast was basic but more than adequate.

Partner

10/10

Exceptional

17 May 2026

Amber

Just okay. Great for budget friendly.

10/10

Exceptional

14 May 2026

Jonathan

clean but a little older

Self

6/10

Pleasant

12 May 2026

Leah

The “suite” was extremely disappointing. The entire hotel smelled musty, and it seemed like the hotel tried to mask it with an overwhelming amount of air freshener, which only made the smell worse. The sofa was absolutely disgusting — heavily pilled, worn out, and looked dirty enough that I didn’t even want to sit on it. Overall, the room felt poorly maintained and nowhere near what I would expect from a suite experience.

8/10

Excellent

11 May 2026

Jim and Debbie

Breakfast very little

Partner

6/10

Pleasant

08 May 2026

Gary

rooms were clean breakfast was very good staff mostly friendly easy parking except the handicap ramp is in the back of the facilities. and we had hoped to have our grandchildren visit and play in the pool except it was closed had we'd known we'd gone everywhere

Partner

10/10

Exceptional

03 May 2026

Haley

The rooms are nice and clean. Enjoy the fact they put multiple pillows on each bed. I also enjoy they still have microwaves in the rooms, as a lot of hotels are removing them. The breakfast is also always decent

Family_with_children

8/10

Excellent

03 May 2026

Kimberly

Small rooms, small elevator

Friends_and_family Friends

8/10

Excellent

03 May 2026

Paul

It was what we needed. Will start again.

Partner

10/10

Exceptional

01 May 2026

Christy

Staff was great.

6/10

Pleasant

01 May 2026

Melissa

Bathroom wasn’t very clean, staff was great, Parking was free and easy, not a lot available for breakfast, Vending machines didn’t all work, the blackouts curtains dont close all the way letting light come in very early in the morning. Overall it was okay though for the price.

Family_with_children

8/10

Excellent

30 Apr 2026

Merry

Staff was open, helpful and friendly. Breakfast was good. Parking was great. Only problem was the TV was not properly connected. Did get it fixed.

Partner

8/10

Excellent

27 Apr 2026

Elizabeth

I enjoyed my stay and everything was clean and well maintained. However, I phoned the front desk (twice using the \"0\" on the room phone and once using the local phone number) and the phone was never answered. I figured out the issue with my TV and other questions. But it would have been nice if someone would answer the phone at the front desk.

Business

10/10

Exceptional

27 Apr 2026

Rebecca Ann

Clean and easy walk to downtown

Self

2/10

Poor

26 Apr 2026

Peaches

I was really disappointed with my stay. The photos online made the hotel look much newer and nicer than it actually is, which was misleading. When I got to the room, it didn’t feel as clean or updated as expected.

The worst part was finding a pair of dirty socks left in the room, which made me question how well the room was cleaned overall. That’s definitely not something you want to come across when checking in.

Overall, it did not meet the expectations set by the pictures, and I don’t think I would stay here again.

4/10

Poor

25 Apr 2026

Stephanie

The pictures make it seem nicer than it is. Very outdated and run down. The beds seemed like they were broken. I was afraid to move to much. Not very clean. The breakfast was terrible, everything was undercooked and there wasn’t many options.

Family_with_children

10/10

Exceptional

18 Apr 2026

Timothy

the breakfast was good and the parking was right outside the door.

Self

6/10

Pleasant

14 Apr 2026

Keri

Rooms are outdated and not clean. Window was wide open when we got there with a fully ripped screen (the room had an odd smell so I’m guessing they were trying to air it out). Breakfast was the typical continental breakfast.

Family_with_children

6/10

Pleasant

12 Apr 2026

Landon

The lady at the front desk was very friendly, check-in went well, this area of Vancouver is basically under the flight line of the Portland Oregon airport (PDX) and you get to listen to jets take off all night. The light on the TV cable box and clock on the microwave were very bright and I had to cover them up. The carpet at the entry way to way to the room was ripped up and the light in the shower flickered and sometimes turned off. The ATM in the lobby was broken and would not dispense any cash, the lady at the front desk said that she had been putting \"Out of Order\" signs on it but her boss kept taking them off. Breakfast was ok but there was no sausage or bacon and it its place someone had fried what seemed to be Summer Sausage instead which was not at all an ideal substitute. The elevator was slow and seemed to take forever to arrive even though when the doors opened no one was on it.

Self

6/10

Pleasant

08 Apr 2026

Eric

I was received well. Unfortunately I found the building and amenities very sub par. The lighting in the lobby was dim. In the hallways the lights are flickering constantly. In my room the bathroom light only had one lit when i tried to get the other bulb to light up it became apparent that it needed repair as it strobed aggressively. Furthermore when i tried to use the atm....it didnt have any cash. No notice saying it was out. The gym was very meager and the bathroom next to it smelled horrendous. Sadly i would rate this stay 3/10 i cannot reccomend a hotel that is not in proper working order.

Self

6/10

Pleasant

07 Apr 2026

Cathy

Very comfortable for the price. The staff is friendly and the breakfast is the standard. The hotel is obviously older and could certainly do with some remodeling. The area around the hotel seems safe.

Self

8/10

Excellent

03 Apr 2026

Duany

The front staff was great, the beds seemed smaller than other queens, the room felt cramped, mostly recommended for a quick stay not for many days, especially with children simply because it isn't too spacious. Overall well-maintained, quiet, and friendly staff. Kids enjoyed the complimentary breakfast a lot.

Family_with_children

10/10

Exceptional

02 Apr 2026

Steven

Excellent value. Clean and properly maintained with the required amenities. Breakfast is nice with plenty of choices. Highly recommend

8/10

Excellent

30 Mar 2026

Samantha

It was totally fine. Nothing special, but clean, and easy and safe.

10/10

Exceptional

29 Mar 2026

Kristi

Stayed here many times it’s always clean and very friendly staff

8/10

Excellent

29 Mar 2026

Robert

Clean room, staff were friendly, and easy access off freeway.

Partner

8/10

Excellent

26 Mar 2026

Loreta

AC kept the room cool.
Breakfast menu was good.

Self

6/10

Pleasant

23 Mar 2026

Oralee

The vending machine had no bottled water which i prefer when traveling.

Partner

8/10

Excellent

22 Mar 2026

Monica

Room appeared clean but another guest had just moved rooms from another floor due to bed bugs so I was cautious about checking my room and although appeared to be no bed bugs, still felt creepy like there might be and I might've missed them, so didn't sleep very well

Took a bit to find breakfast room, staff great, food ok but not great - didn't care for choice of meat and eggs were a bit dry

Self

10/10

Exceptional

20 Mar 2026

John

Hotel was clean. Staff was always helpful

Self

10/10

Exceptional

17 Mar 2026

Nancy

Yes it was awesome 💯

Pet

6/10

Pleasant

16 Mar 2026

Andrea

Overall ok

6/10

Pleasant

15 Mar 2026

Jennifer

Hotel was clean. Hotel is older but for the price it was good. Check out was 11am. House keeping came to our room at 9 before we had a chance to pack up.

Family_with_children

10/10

Exceptional

13 Mar 2026

Jaskirat

Yes.

10/10

Exceptional

12 Mar 2026

victor

Didnt use it

10/10