Name: Quality Inn and Suites Hazel Dell
Address: 7001 N.E. Highway 99, Vancouver, 98665, US

10/10

Exceptional

08 Jul 2026

Daniel

Always happy to stay here. Staff is helpful and rooms are cleaned daily. Thank you for the wonderful stay.

Daniel Baltezore

Partner

10/10

Exceptional

08 Jul 2026

Juan

Perfecto

10/10

Exceptional

08 Jul 2026

Linda

Reception staff were nice and helpful. Our room was quite large and really clean. The in room coffee was good. We both liked the continental breakfast, it was better than some and not quite as good as others. Parking was good. Overall a very good stay.
Would be happy to stay again.

Partner

8/10

Excellent

08 Jul 2026

Laura

The Hotel is close to stores and restaurants, which is very convenient. The room was very clean. Parking was easy and close to our bedroom. All in all, convenient and clean 100%. Breakfast was also tasty!

Family

10/10

Exceptional

06 Jul 2026

joddy

I haven't received my deposit yet it's been almost three days

6/10

Pleasant

03 Jul 2026

Meghan

Definitely not the cleanest or well kept hotel we’ve stayed at in the Portland/Vancouver area. Breakfast was included but bare minimum and the whole place was pretty outdated. Best part of the stay was how comfy the bed was, however we probably wouldn’t book there again just for that.

Partner

8/10

Excellent

02 Jul 2026

Emelia

Good breakfast & great location nearby stores & restaurant. Room towels are being change everyday.

Family

8/10

Excellent

27 Jun 2026

Lindsey

Stayed for a concert and it was great. Comfortable beds, clean bathroom and the full kitchen with fridge was very useful. Would book again!

Friends

6/10

Pleasant

26 Jun 2026

Marrie

The corridor and room had a smell to it -- damp, musky? The smell permeated our clothes. While the breakfast was simple, we did appreciate it!

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Vianka

The bed and pillows where excellent! Great and delicious breakfast!
Loved it!

Self

8/10

Excellent

24 Jun 2026

Jeff

Done.

8/10

Excellent

24 Jun 2026

Cynthia

The staff were very nice and helpful. The room was cleaned, but the hotel needs a refresh.

The breakfast was ok.

I didn't fell comfortable using the laundry facilities but it was on the outside of the building just open to anyone.

Pet

10/10

Exceptional

23 Jun 2026

Sharon

This property is a well hidden gem,
It sits back off highway 99 and you have to drive by a used car lot with Barb wire and an old dumpster...
But when you get passed that, is a very NICE newly remodeled Quality Inn.
We were VERY pleased with our room, and all amenities offered.
All staff were very helpful.

Partner

10/10

Exceptional

16 Jun 2026

Elizabeth

Clean and affordable after a late arrival in Pdx. Bed was comfy. Room was quiet. Will stay again.

Self

2/10

Poor

16 Jun 2026

Michael

The night staff was rude we were accused of things that were not true. I was never told I could not have company

Partner

10/10

Exceptional

16 Jun 2026

GARI

The room was very clean and exactly what the on line picture showed.
The breakfast eggs were cold. The silver ware could be a little better. It was hard to cut the waffle with the knife provided.
The staff were always friendly and helpful.

Family_with_children

4/10

Poor

15 Jun 2026

Gena

The property is definitely outdated and looks like an old apartment complex. The 4 rooms I entered because it was a softball team were all interesting to say the least. My room in the B building smelled like dirt and fried food my bathroom was not clean. The toilet had dried pee on the seat in numerous spots. Another room I went into near the front desk smelled of mildew or mold. And 2 other rooms in the b building smelled of musty dirt smell. I love Quality Inns but this by far was my least favorite. Breakfast was slim picking I was there sunday morning at 830am and gravy was already out for the biscuits and gravy. Scrambled eggs were full of water. The muffins were dried and slim pickings. There just wasn't enough to even attempt to eat. I went down the road for breakfast. Highly disappointed.

Friends_and_family Friends

2/10

Poor

13 Jun 2026

Nava

This hotel is very unsafe for a single women to stay. I was very uncomfortable immediately upon arrival - I have stayed at less than stellar hotels before but have never experienced such an unsafe environment. The person at the front desk tried to say that the hotel was safe and in the same breath said there was a recent car break in. The lobby smelled bad, people were walking around half naked, people were camped out in their cars acting extremely suspicious. I was made to feel very awkward and uneasy when I explained that I had actually meant to book the Quality Inn north of the city where it was safer and he refused to refund me. Expedia reached out and he still refused. I chose to leave and continue my already 7 hour drive to get home that night, which meant I had to drive another 5 hours. I would have easily stayed at the other location but both Expedia and this hotel were unfriendly, didn’t care about the safety of their guests, and essentially stole from. I will NEVER stay at a Quality Inn or book through Expedia because of this.

Pet

2/10

Poor

09 Jun 2026

Siya

There is bedbugs bite. Let the hotel reception know gets no answer and no action, too. My whole body is so itchy and don’t know where to put my stuff when I get home.😭

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Rigoberto

Don't smoke around the property

Family_with_children

10/10

Exceptional

07 Jun 2026

Brooke

The rooms are very spacious and clean. Highly recommended

Self

10/10

Exceptional

28 May 2026

Brooke

Rooms are very spacious and clean

Self

10/10

Exceptional

23 May 2026

Lourdes

Very clean place inside and outside.
The person cleaning the rooms do an excellent job. Breakfast was excellent! Variety of breakfast items to choose from

Family

8/10

Excellent

22 May 2026

Ted

Larger room than expected. it had a dated look to it but everything I saw was clean.
the complementary breakfast was good.

Business

10/10

Exceptional

20 May 2026

Jubenal

Very clean and helpful

Partner

10/10

Exceptional

19 May 2026

trudy

Ive continued to stay at this hotel for a couple main reasons, one I like their outdoor swimming pool area & also the check out time at noon is a huge plus. Friendly staff always helpful. I like the economy rooms they're the best I think cuz there's spacious room & full kitchen

6/10

Pleasant

18 May 2026

Melanie

Definitely older and could use some updates but was clean and spacious. Nice fridge and microwave in the room. Very basic breakfast. Convenient location.

Friends_and_family Family

8/10

Excellent

18 May 2026

Nellie

The property was a little run down and had a little odor when walking into the room. Maybe the carpet could be cleaned as they do allow pets. Also, the curtain had a stain on it.
The bed was excellent, very comfortable and the linens were very nice. Slept very well.
The hot water was scalding so the temperature needs to be turned down! Also, the bathroom sink was plugged up.
We went to have breakfast at 8:50 on Sunday and everything was gone except waffles so had to wait for the rest in courses. Staff wasn't smily nor very friendly. Collected the info they needed and that was all.
It was a quiet location and close to a grocery store and restaurants. Parking was good and secure. It was a convenient place to stay especially if you need a place with a kitchen and work area.

Partner

10/10

Exceptional

17 May 2026

Michael

Clean and well maintained. Easy freeway access. Good location. Large store and many places to eat next to property. Above all, a price that was a bargain.

Self

8/10

Excellent

15 May 2026

Art

Good staff

Self

2/10

Poor

15 May 2026

Gregory Scott

This was the worst hotel we have ever stayed in hands down. The beds were so bad, I had to sleep in a chair. I called the front desk and asked if I could try another room and he said he would bring me a key. I waited 45 minutes for him. This was at 1:00 A.M. mind you. He never came. I called again and asked him where he was? He said I would have to come to the office to get the room key. I then got it and the beds were the same and the A/C did not work in this room. I then called him for a roll-away bed and he told me he would bring one. It was an hour later before he did. That bed was springs with a sheet over the springs. Insane! When he brought the bed, he would only look up at me in the corner of his eye and he was like something straight out of a Stephen King movie! I then called him and told him I would just have to sleep in the chair. It was now 3:00 A.M. He said he would bring me an extra blanket and a pillow. I waited 30 minutes and he never came. I called him again and asked him, \"You said you were going to bring me a blanket and a pillow?\" and he said, \"Well, I guess I can do that\". I literally thought I was in the Twilight Zone. Egor finally brought me my pillow and blanket as he handed them to me bent over and looking at me again through the corner of his eye. I literally thought I was on the set of Young Frankenstein. We immediately called Expedia and got a refund for the rest of the week. Stay clear of this hotel. It's a nightmare...

Family_with_children

10/10

Exceptional

15 May 2026

Don

Breakfast was pleasantly surprising. There were many fresh great tasting items to choose from including eggs sausage biscuits and gravy. Coffee was great tasting also..!

2/10

Poor

13 May 2026

Luis

Person in charge was so dismissive, abusive and I would say discriminatory, that I asked him to cancel my reservation; he said he would after being also so kind to offer to call the police “because of my attitude”.

2/10

Poor

12 May 2026

Veronica

Cheap for a reason no complaints you get what you pay for.

Partner

10/10

Exceptional

07 May 2026

Jose A.

Great, spacious and convenient. I would comeback here.

Partner

4/10

Poor

04 May 2026

Mary Jane

The front desk person, when we checked in, was very cold and unfriendly like he hated being there. We reserved an efficiency queen room and it wasn’t a queen bed, it was a double. The bed and pillows were so uncomfortable, I woke up with a lot of neck pain. The room was nice and roomy but the sink was dirty with a bunch of dark gray debris that was smelly. The room had a very strong odor of spices that did not lighten up even with the balcony left open to air it out. Don’t stay here if you need a good nights rest.

Pet

10/10

Exceptional

02 May 2026

AmyJo

nice accommodations

10/10

Exceptional

02 May 2026

Arlene

Large room for single bed. Hot breakfast available. Entrance driveway narrow and not well marked.

Self

8/10

Excellent

26 Apr 2026

Elizabeth

Did not have breakfast there

Partner

10/10

Exceptional

25 Apr 2026

Diana

It was ok. Some items needed refilling when we got there. Never saw it done before we left.

Partner

10/10

Exceptional

25 Apr 2026

diana

the room was really clean- the whole hotel was taken care off. the staff extremely helpful and check in was such a pleasure instead of being stressful.
will stay there again in future.

Self

10/10

Exceptional

24 Apr 2026

Gabriela

Yes love it

Family_with_children

4/10

Poor

08 Apr 2026

Jayme

Our room smelled like musty mildew. My daughter had an asthma attack and we had to sleep with all the windows open.

Family_with_children

4/10

Poor

07 Apr 2026

Kari

Room looked clean and everything was perfect until the morning I woke up with bites all over me. I won’t be booking with them again

10/10

Exceptional

02 Apr 2026

Monica

We really enjoyed our stay here from the clean and well kept property and room to the daily breakfast always ready neat and clean. All of the friendly staff always helping with a smile.

Family

10/10

Exceptional

30 Mar 2026

Mata

Clean room, cleaning staff always keep the room clean, respect our privacy and very friendly. Front desk employees very helpful and adjusted to my situation. Breakfast always enough for the guests and always warm. Thank you!

Pet

6/10

Pleasant

29 Mar 2026

Jennifer

When we arrived, the hallway smelled heavily of ammonia or a cat box. It caught us all off guard. Then upon entering our room, it was stronger inside the room. We went to Fred Meyer and got some air fresheners. It was late and I had a tournament the next morning. The breakfast was mediocre but edible. I’ve stayed there before and the room before smelled like wet dog. I feel as if the rooms aren’t being cleaned properly after animals stay.

Friends_and_family Friends

8/10

Excellent

23 Mar 2026

Chris

The room was clean, property felt safe, it was quiet and the staff was quite nice.

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Nancy

Yes it was awesome 👍

Self

10/10

Exceptional

17 Mar 2026

Nancy

Yes it was awesome 👍

Pet

10/10

Exceptional

15 Mar 2026

Stacey

Love the kitchenette and hot tub

Partner

10/10

Exceptional

08 Mar 2026

Gabriela

Always clean and yes ac worked fine it was too cold

Family_with_children

8/10

Excellent

07 Mar 2026

Joel

It's tough to pinpoint what exactly was \"wrong\" with this place. It was very ok, not great. Not new.

10/10

Exceptional

07 Mar 2026

michael

I've stayed here before and found it to be a good spot. Rooms are clean, the place is quiet, and the location is good.

Self

10/10

Exceptional

07 Mar 2026

Alexis

D’shawn was welcoming and the room was above expectations! Breakfast was basic but good. Neighbors were noisy after hours but settled down eventually. Great stay!

8/10

Excellent

25 Feb 2026

Eduardo

Clean and and spacious rooms

8/10

Excellent

24 Feb 2026

Michael

Good hot breakfast. Room was spacious and clean. Heater was a little noisy at night. Bed mattress was a little soft

Partner

2/10

Poor

23 Feb 2026

Jason

The hotel smelled like mold. Disgusting property.

Family_with_children

8/10

Excellent

21 Feb 2026

Cami

Room was good, beds were comfortable. Had a full fridge, stove and microwave. They did have dishes but no soap to wash so bring a small dish soap. Other than that it was great for what we needed. It is also by a fred meyers and starbucks and easy access to I-5.

Family_with_children

8/10

Excellent

21 Feb 2026

Loren

Clean room. Friendly staff. Good breakfast

Partner

10/10

Exceptional

21 Feb 2026

Akio

Clean room, good breakfast

10/10

Exceptional

31 Jan 2026

Tula

The room was always spotless daily and the hot breakfast helps to start my day. The staff were always helpful and friendly. I'll definitely be back again.

Business_and_leisure Family

6/10

Pleasant

06 Jan 2026

Ranita

Staff was nice and helpful.

8/10

Excellent

04 Jan 2026

Jessica

Everything met expectations other than the stained bedding

6/10

Pleasant

01 Jan 2026

Jenifer

Honestly- not sure how this place gets a 10/10… would rate a 5/10 at best. Stayed there 2 nights end of December in the main building, 2nd floor, booking a room that had a kitchen. My room smelled of old carpet and wet dog. The paint on the walls was peeling and visibly dirty. You can tell there is an attempt to keep the bathroom and linens clean. The property is very aged and needs desperately updating. The kitchen was supposed to be stocked with cooking supplies and utensils- it was not complete and the 2 small pots supplied looked like they were nonstick, scratched to hell, pots from the 90s. expected more for the price per night…only things going for this place was that the location was convenient for a nearby tournament and the staff was friendly and helpful. If you have low expectations and want a meh hotel- this is your place. I personally will book elsewhere.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Michael

I travel a lot for my podcasts and one chain of hotels i can always count on is Quality.

Excellent service, breakfast is always amazing. I can't stress enough about this amazing hotel.

Leisure Self

8/10

Excellent

29 Dec 2025

Lynn

Staff was cool room cozy

10/10

Exceptional

28 Dec 2025

LOREN

THANKS

Leisure Family

6/10

Pleasant

28 Dec 2025

JIMMIE

The room was clean but smelled bad. The picture gives it a little to much justice. An older facility.

Partner

6/10

Pleasant

26 Dec 2025

Tanner

Carpets need to be cleaned & shampooed. Very dirty.

Self

2/10

Poor

19 Dec 2025

Christopher

Rooms had stained matresses and dirty smelly pillows

Business_and_leisure

6/10

Pleasant

08 Dec 2025

Ana

Room was okay. Got charged an additional 100 at check in and my room was put outside the receptionist and would only hear welcome in! Tried getting it changed but wouldn’t allow.

Leisure Self

6/10

Pleasant

07 Dec 2025

Shannon

The staff at check in was very courteous and helpful. The room was large and clean. The mattress needs an update: stained and very saggy. The towels were clean but thin. The breakfast was what you would expect for free. Standard waffle maker, bread, cereal. The scrambled eggs looked like the day before eggs. Juice dispenser was broken so there were jugs of heavily watered down apple and orange juice. Again, okay. Nothing really bad, but just okay.

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Rhonda

Extremely easy check in and friendly staff especially since it was on Thanksgiving day. Great choices for breakfast including two waffle makers instead of just one

Friends_and_family Family

8/10

Excellent

01 Dec 2025

Michael

Hotel is getting run down. No water for breakfast. Gym closed down. No elevator. Does have lots of grass for pets to exercise on. Some rooms have kitchenettes which is handy.

Friends_and_family Friends

6/10

Pleasant

29 Nov 2025

Ann

It was a nice room as far as space and amenities. The hairdryer burned up with no replacement and the room smelled like mold.

10/10

Exceptional

19 Nov 2025

Matthew

👍

4/10

Poor

17 Nov 2025

Jason

Staff- guy at check in seemed annoyed to check us in- sorry to interrupt your football game in the back room; your here to work- God forbid we interrupt your game

Room- terrible awful horrible smell, had to leave after 20 min of trying to make it work. Second room was just as awful. Don't recommend rooms in first hallway next to main entrance

2/10

Poor

16 Nov 2025

William

JUST SAY NO and move on to a different hotel -- \"Quality\" is not just a misnomer, it's a flat out lie -- this hotel DOES NOT HAVE AN ELEVATOR!!! Everything else about the hotel was fine, but for this reason alone, the experience was a complete and epic FAIL!! This is also likely an ADA violation. Also, front desk guy was cordial but couldn't care less that we had to haul heavy bags up a flight and a half of stairs. Further, when my phone completely died and I phoned the front desk to request a wake-up call, nobody even picked up the phone!! Finally, they wouldn't even provide receipts on check-out, which is ridiculous! As long as I live and breathe I will NEVER ever book with \"Quality\" hotels again!!

Leisure Family

10/10

Exceptional

12 Nov 2025

Jerry

Upside down pancake maker, scrambled eggs, sausage, biscuits and gravy, cereal, juices and a veriety of coffees.

Noyhing bad to say..good job!

Partner

10/10

Exceptional

12 Nov 2025

Kristen

Breakfast was great

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Shannon

It was awesome as usual....everything nice and clean & convenient.
Love the staff & the customer service.
The breakfast is finominal!!

Self

6/10

Pleasant

09 Nov 2025

Ashley

It was a fine hotel, nothing special.

Business_and_leisure Partner

10/10

Exceptional

09 Nov 2025

Joshua

The room was spacious and spotless, and fairly priced. The breakfast was the usual eggs, sausage, biscuit, and gravy. The front desk associate who did our check in was not the friendliest but he did his job. We would stay there again, highly recommended!

10/10

Exceptional

05 Nov 2025

Ed

It was a great stay, especially for the price. Lots of places to eat within walking distance.

Leisure Self

10/10

Exceptional

31 Oct 2025

Alayne

Staff was great. Room was very clean. Breakfast was good

Leisure Family

10/10

Exceptional

31 Oct 2025

Loretta

Yes
Yes

Leisure

10/10

Exceptional

29 Oct 2025

Jeannette

The rooms are very large and spacious. It was a nice surprise and accomodated us very well. The room was also well stocked and spotless. Very clean!

Business

10/10

Exceptional

28 Oct 2025

Mary

Didn’t have breakfast. Parking area nice, and easy to access room.

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Michael

Everything was great

Friends_and_family Family

8/10

Excellent

22 Oct 2025

Shaun

Comfortable and Quiet

Comfortable and quiet. Wifi signal was a bit spotty.

Self

10/10

Exceptional

19 Oct 2025

Kevin

Great

10/10

Exceptional

18 Oct 2025

Deidra

N/a

Leisure Family

4/10

Poor

18 Oct 2025

April

The mattress was worn down the whole side was dipped made for very uncomfortable night

Partner

10/10

Exceptional

16 Oct 2025

Deborah

Everything was convenient and the front desk gentleman was very helpful and friendly.

Partner

10/10

Exceptional

14 Oct 2025

Shannon

Wonderful. Quite relaxing. Hot tub is delightful. Nice being able to use a laundry room.
Breakfast service is the bomb!!!

Self

10/10

Exceptional

14 Oct 2025

Shannon

Safe quite location. Conveinant to everything.
Breakfast service is awesome!!

Self

8/10

Excellent

13 Oct 2025

Julia

I like the privacy from staff and the rooms are big and affordable and very clean

Leisure Self

10/10

Exceptional

13 Oct 2025

Laura

Very safe, even though you should not have had curbs by the handicap parking. Very unsafe an dangerous. Otherwise our stay was very pleasant. Thank you

Business Pet

10/10

Exceptional

11 Oct 2025

Claudia

Sheets a little itchy, but the comforter & the bed itself was awesome! Perfect bed accept the sheets need an upgrade.

Leisure Self