Name: Milan International
Address: 1st Road, Near Milan Subway, Santacruz (W), Mumbai, Mumbai - Maharashtra - Mumbai (zone1), 400054, IN

2/10

Poor

08 Jan 2025

Jignesh

Property is very old and not anywhere near as shown in pictures.

10/10

Exceptional

03 Dec 2024

Yogesh

We liked this hotel because it is value for money.

Leisure Self

4/10

Poor

17 Sep 2024

Saleshni

Toilet seat was broken and tap, strong smell of urine
, underneath the bed was dirty

Leisure Self

4/10

Poor

02 Dec 2023

Ashish

A run down property and understaffed. Not professionally run.

Business Self

10/10

Exceptional

09 Mar 2020

Michael

Good location

Good spot close to the domestic airport.

Friends_and_family Friends

2/10

Poor

09 Jul 2019

Jayprakash

Dirty

Most dirtys hotel I have been in my life

Friends

2/10

Poor

04 Jun 2019

Verified traveler

Actually there is no proper service,all properties old one ,not clean

Business Self

2/10

Poor

22 May 2019

Verified traveler

Horrendous services. Order food u will get it after 3 hours. And they don’t maintain things properly. No hot water, no good mattress for 3rd person, bathroom door didn’t have a lock, wifi used to just get disconnected for long duration . When we demanded refund for non-availability of services the whole staff practically fought with us saying that we are making baseless accusations. Ridiculous, and very very bad experience

Friends_and_family Family

2/10

Poor

16 Apr 2019

Janesh Harish

Horrible

Worst hotel one could stay at. Terrible! Do not even think of staying here.

6/10

Pleasant

11 Feb 2019

Verified traveler

We upgraded to the \"premium\" Room for an extra 1k INR room was good and comfortable , room service round the clock was a joke, we needed towels, we called room service twice but no one came in the end i had to walk out of my room and get towels, we were staying there for just a night, had a hectic day and came back to the room only to find out that our ac wad not working, called room service again to see if theu can fix it l,the guy said he'll check and tell us in ten mins, nothing happened in the end. During our check out i paid for an ac room for which the ac didnt work than you hotel milan \"international\"

Leisure Family

8/10

Excellent

31 Dec 2018

Fasihuddin

Nice hotel near beach but so much noise of flights...

10/10

Exceptional

25 Dec 2018

Janesh Harish

Worth every buck!

Family

4/10

Poor

04 Jul 2018

Durga

Stay close to CST international Airport, Mumbai

I had a meeting to attend at the Grand Hyatt,Santacruz East, next to the Airport in Mumbai. Being a budget trip, I looked for aneconomic hotel close by and booked this one thru Expedia.It is a very old hotel and they were doing up the rooms with few rooms on the floor where I was allotted a room still fully ripped open and with all construction clutter and workers hovering around. The room was stinking with cigarette smoking. Upon request the hotel refused any change in the room. The hotel is located in the Airslope which I did realise only after checking in. All through the night you hear the drowning noise of the jumbo air craft engines' roaring, taking off on full throttle . Could not catch sleep at all.There was no hot water kettle. Although the staff obliged to get food to the room, I preferred getting breakfast by Dwight from nearby vegetarian hotel. When I wanted a late checkout by 2 hours the hotel demanded 50% extra, although it was Saturday and no takers for rooms. Atrocious. Excepting its proximity to Five star hotels where usual seminars are conducted, and if you want to stay within a budget, there is no reason why one should stay in this hotel. Even on that count it offers no value for money.

2/10

Poor

21 Jun 2018

Jovito

Good location

No maintenance , restaurant too expensive. Food quality not satisfactory. I will never go back there. And will not recommend .

2/10

Poor

09 Nov 2017

Verified traveler

Totally different from the website they show some think different and when we went their it's not same

2/10

Poor

05 Jul 2017

jenil

Not so comfortable

Not worth even spending 1200/- inr if u cannot take disturbance of passing trains and flights every 2-3 minutes definitely you should not look forward to book.

2/10

Poor

01 Apr 2017

business

Very bad experience never go this hotel

First of all I like to advice expedia not to promote such cheap and fake hotels which waste time for people rude counter stuff don't know how to talk with guest mennerless stuff

2/10

Poor

26 Dec 2016

Verified traveler

All waist of money hotel.

Third class of hotel standard.
100% different from as it looks.
Never book it.
Every 15 sec a plane goes over head airport near by.

4/10

Poor

28 Nov 2016

Falguni

The hotel is not at all Internationl

Please improve staff and House keeping Management. And the facilities do not match up with the prices

2/10

Poor

27 Jul 2016

Verified traveler

Bad hotel with bad services

Had a bad experience. The rooms are not clean enough, the staff is rude and refused to check in the customer if the expedia confirmation was not provided.

2/10

Poor

29 Mar 2016

hemendrarai r.

never again

rubbish never again in this hotel everything rubbish this hotel is good for local not recommend from abroad visitor to mumbai.

2/10

Poor

29 Mar 2016

hemendrarai r.

rubbish everything

hotel is dirty staff no helpful at all i will not recommend this hotel to any one in future.

2/10

Poor

02 Feb 2016

regulartravelle

Poor location. Bad image.

Tried to charge me INR 6000 extra although l had paid amount in full through expedia.They said my payment records was not on their system. Ended up in a small room with no facilities. Never book this hotel if you are coming from abroad. Reception staff prefers cash payments without receipts and will cooperate fully if you do this and upgrade your room to \"super deluxe \" !! Other better class hotels available in Andbheri West. Juhu area.

2/10

Poor

20 Jan 2016

Verified traveler

Not recommended to anyone

Gave me worst room I've ever seen when I ask for a little better one charged me 2400 more later when I wanted to take shower they told me wait till morning for a hot water had to wait for tea in the morning for 2 hours tea kettle was never been cleaned very bad room condition all flights lands from top of roof went to another website and booked another hotel near by . They refused to refund my upgrade money booked for 4 nights stayed only one night. Complete waste of money and time

2/10

Poor

28 Dec 2015

Verified traveler

I will never stay in future Milan international

Reception manager's behavior not so good he was very rigid I suggest you please withdraw that hotel's name in your site

2/10

Poor

17 Dec 2015

Verified traveler

Would never recommend this hotel to anyone

I am not sure why this hotel is there in Expedia. This was the first time I used Expedia thinking of getting something nice, but it turned out other way.
Not only the staff is rude but also the room was scary, the AC was just hanging there on the wall like its gonna fall on me anytime.
I recall it was around 3AM and all of a sudden the AC started making this huge noise, It scared the hell out of me.
I mean really, then one of the hotel staff told me that it will only run for 3-4 hours and after that we need to shut it down for sometime. Man this hotel is a disaster, I was in Mumbai for my business meeting and I could not deliver it because I was feeling all sleepy , I guess you know why.

2/10

Poor

06 Dec 2015

You Shin

Junk yard

This place is is junk yard. it ain't no hotel atmosphere.
I've moved to other hotel after one night stay even though two nights were reserved and paid off advance.

Total disappointment.

8/10

Excellent

23 Oct 2015

Terary C.

Convient Location

I chose this hotel because it was near the airport and trains. As such, there is noise from those things. Other than that I found this hotels location to be pretty good for the urban adventurer. It's on a quiet narrow street so there is not a lot of traffic - good walking street. There are markets near by.

The staff was ok. Those who wanted to be helpful were very help. Those who did not care to be helpful are probably related to someone who owns the hotel. Most staff were helpful happy people

I would stay here again if were to stay in Mumbai and require quick/easy access to Train or Airport.

2/10

Poor

05 Sep 2015

palwinder

not worth stay or even displaying on the site

the room was pathetic.

4/10

Poor

25 Jun 2015

rajender

Average

As expected it is not good.Need lot of improvement in rooms and services

2/10

Poor

06 Jun 2015

shantanu

worst hotel I have ever seen

this hotel is not of national level forget international , too costly for its facilities ....not worth

2/10

Poor

03 Jun 2015

xxxxxx.yyyyy

dangerous to stay

One of the dirtiest hotel I have ever entered. It is scary to see the people who stay in this hotel. Never recommended for a family.

Family

4/10

Poor

24 Apr 2015

Saurabh J.

ok

Just ok. Only if you want to stay a night for next day flight

2/10

Poor

08 Apr 2015

rameshwari

Hotel was terrible.

We faced the problem of bed bugs and one of the hotel staff members was extremely rude.

4/10

Poor

10 Mar 2015

NIKHIL P.

OK but not good

Hotel did not meet expectations.
Check in time was noon but we were made to wait till 1:00 also room were not very clean, Do not go by what is shown on website. Manager was courteous and good but when I told him I only have confirmation number and not the confirmation page print he gave me hard time I then had to open confirmation in my email and show him confirmation page. This happened even after talking to them on phone 48 hrs before check in.

Family

2/10

Poor

01 Mar 2015

Pankaj Pasari

Waste of money. Very bad condition.

Bad experience. Very bad. Condition of hotel is bad. Rooms are very unhygienic.

2/10

Poor

28 Feb 2015

Bijoli

Hotel close to subway and commercial business

Internet not available all the time as they advertised and committed before booking agreement. One router shared many people including their own stuffs and connections are overloaded due to heavy traffic. Stuffs are not helpful due to they are own management problem. Food price are extremely high than quality and taste. Room they gave me extremely noisy and dirty. Hot water never works and room service is very poor. Plane, Train, local street noise very high and big air circular fan run 24 hours attached with my room!! I requested for small cooler for my medicine to keep they never neither provided nor gave me any alternate options. This place is not good who already experiences with better accommodation!!

2/10

Poor

11 Feb 2015

alwadhi

Extreemely bad place to stay

smelly room. Tv not working. Bed sheet dirty. No drinking water. Staff arrogant

2/10

Poor

26 Jan 2015

Verified traveler

pathetic

very poor hospitality and cleanness. Rude behaviour of staff

2/10

Poor

18 Jan 2015

sulu

Terrible hotel...

Noisy, dirty, bad staff, a restaurant with fungus and paint chipping off the wall, very expensive for its quality. The photos shown on the net are very far from reality. The only good thing about the hotel is its location. It should be called a lodge not a hotel. A terrible place to be....

4/10

Poor

31 Dec 2014

Mohamed suhail

IT'S OK

The price is high, with no breakfast, no flat screen tvs in the room as promised, when I checked out they wanted to charge me more and told me the price on Expedia was wrong, the staff is rude and do not speak any English, they are un organised, I would recommend this hotel for 1 night stay only, it is in the middle of nowhere, no food n shops around, only hardwears

2/10

Poor

14 Nov 2014

Random Traveler9

Avoid if possible.

Not even close to being a 3 star hotel. Don't understand who assigns these star ratings in India. The only advantage this place has is the proximity to the domestic airport. Rest is all miserable, starting from the amenities, cleanliness and location. All shabby at best, the claims from the owners on other travel websites are pure lies. The place is not even worth one star if I was to give ratings.

2/10

Poor

08 Oct 2014

Budget travellers

Worst hotel experience ever

This has to be the worst place I've ever stayed at. As 3 girls backpacking around India we are on a tight budget but this place really was filthy. The staff were rude, they tried to charge us twice and at an extortionate exchange rate. They also tried to add on unnecessary taxes to water bottles. We booked a room specifically for 3 people and had been given a double room on arrival with the option of paying for a room upgrade even though we had booked for 3 people. There are much better hotels just yards down the road at a little over £10 extra. Do not stay at this place it should be shut down immediately!

Family

4/10

Poor

01 Sep 2014

Verified traveler

There was no phone connection

You people mentioned so many online but when I entered inside I was not at all happy... Food was very expensive.... I would never suggest this to anyone....

4/10

Poor

10 Aug 2014

Hemen

Hotel Doesnot worth

hotel is not maintained properly.

2/10

Poor

22 Jul 2014

Verified traveler

Worst hotel I've ever stayed in. Bad neighborhood, bad smell, old disgusting rooms. Poor WiFi. Little help in English.

2/10

Poor

29 Jun 2014

Ramesh

The worst hotel in mumbai

This hotel has a very rude staff which does not value customer.. The room is very dirty with many hidden cockroaches and lizards.. The standard and staff is absolutely poor.. The rating cannot be in minus by default , otherwise I would have given this hotel minus 5 as ratings.

4/10

Poor

07 Jun 2014

Rosco

Hard to find

I stayed here 3 nights on my return from Goa, It was hard to find, but close to Santa Cruz train station and airport. Difficulty sleeping due to planes taking off very loud noise and uncomfortable bed. reasonable rates for Mumbai and staff helpful.

2/10

Poor

05 Jun 2014

A

Poor... is below all imagination

The pictures are so deceiving, the neighborhood is below all imagination Inside the hotel is also so small, no lights, & hot water problem, we booked executive room, is not even look like what is on website, lots of aircraft noise... is all glossy photos. If I have to stay again at Mumbai, I will search other options too. i would not advise,

2/10

Poor

05 Jun 2014

Himanshu

Bad one , unclean , small rooms

Pathetic hotel , uncleaned rooms , toilets smelling badly . I changed the room thrice. Please remove such low grade hotels from online booking. Online pics of rooms are very good but reality it's worst.