ibis Mumbai Airport

India , Mumbai
MUMBAI, Plot No F 77 Vile Parle East Junction of Nehru Roa
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100 reviews shown

10/10

Exceptional

13 Mar 2026

Coral

Great staff

Self

6/10

Pleasant

02 Feb 2026

Zahra

Room was decent and the staff were very nice. We found lipstick stains on the towels which was a big put off, hence the low rating.

Leisure Family

10/10

Exceptional

04 Jan 2026

Jane

Clean & quiet- every thing I need after travelling for 22 hours! 😄

10/10

Exceptional

29 Dec 2025

Srinivas

Yes

Leisure Family

6/10

Pleasant

02 Dec 2025

prasad

Zero response for ordering or help

6/10

Pleasant

28 Nov 2025

Ebenezer

3 star hotel

What do you expect?

The rooms are so tiny. Barely space to move for the price of approximately 20000 rupees

The bathroom is so tiny with very little space to move

Dirty Dirty bathroom, smellys sheets, stains on blankets and yellowish color.

Don't go here If you are traveling internationally or coming as visitors

Please checkout Radisson or other hotels nearby!

Disappointed all around

6/10

Pleasant

20 Nov 2025

Meesha

Housekeeping staff and the guy that weighed my bag were excellent. The reception staff were unhelpful and not quite up to standards I would expect.

Leisure Family

10/10

Exceptional

17 Nov 2025

Bharat

Room was good for what is a value. Staff was great and very welcoming.

Leisure Self

10/10

Exceptional

14 Nov 2025

MADASAMY

Clean room & its location is very good

6/10

Pleasant

29 Oct 2025

Preeti

Room was clean, but we had to request towels and toilet paper. Every room should have atleast 2 towels and adequate toilet paper.

Rooms are also extremely small. Hardly any room to walk within the room. Also the design of the corner where the kettle/tea is kept is bad. The closet right above is at a height that anyone can hit their head. I hit the corner, which is fairly sharp and have a major bump and headache because of it.

Business_and_leisure Family

8/10

Excellent

18 Oct 2025

Alex

Amazing

8/10

Excellent

15 Oct 2025

benjamin

Needs some updating in rooms and an airport hotel that isn't ready for breackfast at 7:15 should be operating as one.

Business

10/10

Exceptional

11 Oct 2025

Daniel

The staff was amazing, very helpful

Business Pet

4/10

Poor

27 Sep 2025

SHEKHAR

Good locations, but for what you are paying, the facility are very poor

8/10

Excellent

03 Sep 2025

Louise

Perfectly acceptable accommodation but a bit noisy in the corridors

Business

10/10

Exceptional

26 Aug 2025

Ashton

Friendly and attentive staff. Perfect location as well!

Leisure Self

8/10

Excellent

05 Jul 2025

Srinivasa

A clean no-frills business hotel

A clean no-frills business hotel

Business

6/10

Pleasant

22 Jun 2025

Hirav

Breakfast quality is poor, rooms are too small, there is no porter for luggage

Business

8/10

Excellent

11 Jun 2025

Priyanka

All is good

10/10

Exceptional

04 Jun 2025

Darshan

Great place to stay near the airport if you are traveling as you can easily commute to many place within Mumbai and great room and customer service

Leisure Self

10/10

Exceptional

18 Apr 2025

Verified traveler

Good value

Good location and value. Nice comfortable room

Self

8/10

Excellent

24 Feb 2025

CHIRAG

Good

Friends_and_family Family

10/10

Exceptional

01 Jan 2025

Rizwan

The property was great, and the staff was friendly and polite. The room quality was good—it was clean and well-maintained. However, there was a slight foul smell in the room, which could have been resolved with a good room freshener. Despite that, it was a pleasant stay overall.

Leisure Partner

6/10

Pleasant

30 Dec 2024

Amar

Not so great

The room felt pretty congested. Hardly any space to move around. We had to ask for towels. We had to ask for wifi credentials

Partner

6/10

Pleasant

19 Dec 2024

AMIT

Internet is really bad which is the most important for professionals. Property is at great location and clean.

Business_and_leisure Self

10/10

Exceptional

16 Dec 2024

Viki

Excellent stay for 1/2/3/4 days. Very neat and clean. Hotel staff was very polite accommodative and cheerful
Recommend it to everyone

Business

4/10

Poor

11 Dec 2024

Rutesh

The wifi is terrible called the front desk 3 time about the issue didnt act up on it.

Business_and_leisure Self

6/10

Pleasant

02 Dec 2024

Mandar

Breakfast spread could have been better

2/10

Poor

14 Oct 2024

Patel

Not happy

Leisure Friends

8/10

Excellent

12 Aug 2024

Mayank

Overall good

Business Partner

6/10

Pleasant

29 Jun 2024

Saurabh

Restaurant service was slow

Leisure Partner

10/10

Exceptional

18 Jun 2024

Sharat

Comfortable

Leisure

8/10

Excellent

28 May 2024

rakhee

Stayed there for a few days the rooms are a bit small, the bathroom sink tap had issues. The main issue was the passage area to the rooms is carpeted, this area had a funny smell. Staff is friendly.

Leisure Friends

8/10

Excellent

27 May 2024

Ambuj

Cons:-
This hotel has really small rooms. They provide rooms for dual occupancy but hardly one person can stay there.
The bathroom seems like it is of some train ( in size ).
They do not provide any bathrobes or slippers.
Their service is very slow. I had to call them thrice for asking for water, towels.
Pros:-
The location has good transport connectivity.
Food is fantastic and very delicious.
You can get some other food options near it.
Staff is very professional and trained.
They also provided me with early check-in as we reached before time.

Leisure Partner

10/10

Exceptional

13 May 2024

Ankit

Property was really old

2/10

Poor

21 Apr 2024

Moises

There was a fire in the hotel! I think this can summarize how bad was the experience.

Business

10/10

Exceptional

01 Feb 2024

Kirit

Great cost airport hotel

Great hotel and staff but can do with some improvements, blinds in our room was broken and no toiletries in the washroom

Friends_and_family Friends

4/10

Poor

28 Jan 2024

Maninder Singh

Only location near the airport is a plus point, rest they call themselves an economical hotel but charge 3000 for normal one time food. Room was too small and only queen size bed available. Not worth for 10k per night. Should have chosen another property.

Leisure Family_with_children

6/10

Pleasant

02 Dec 2023

Rajesh

The unique thing about this property was that the wifi didn’t work. It a good property, but I won’t book it next time because they have poor WiFi.

Business_and_leisure Friends

8/10

Excellent

13 Oct 2023

Prasad

Good location but old property so a bit stinky in common areas. Clean rooms. Value for money.

Leisure Family

10/10

Exceptional

02 Sep 2023

Suresh

Great stay

6/10

Pleasant

08 Aug 2023

Rajat

It’s an average experience compared to Holiday Inn Express, primarily because of multiple small issues and staff attitude. For example, my key card didn’t work even after changing it 3 times, the fire alarm in the lobby kept going off, zero amenities in the room (have to call HK for everything) and most importantly a lady staff during breakfast said that they can’t serve me plain paratha and I should eat the aloo paratha in the buffet! Once I discussed this with the duty manager, I got great plain parathas!

Business Self

2/10

Poor

22 Jun 2023

YONGJIN

Twin room booked but only double room left when I checked in.

6/10

Pleasant

14 Jun 2023

Prathap

It’s close to the airport but it’s not worth the price. The room sizes and bathrooms were very small. Food within the hotel is very expensive. The staff and room service is good and very responsive.

Leisure

6/10

Pleasant

23 May 2023

saiyada

It is an ok hotel, rooms are small so is the bathroom. luggage is self service, breakfast buffet was good. overall it is an average hotel.

Leisure Partner

6/10

Pleasant

16 May 2023

Amruttaa

Ok.. rooms very small

Business_and_leisure Family_with_children

4/10

Poor

06 Apr 2023

Anil

For the price, the room is small with a terrible bathroom (basically a plastic partition in the corner)

8/10

Excellent

23 Mar 2023

Naresh

Last stop during our India visit.

Very convenient for international travelers. We were able to leave our bags in the hotel storage for a few days while we traveled to Maldives for few days. Hotel’s transport service to T2 terminal was convenient.

Breakfast buffet was OK with limited selections.

Partner

10/10

Exceptional

22 Mar 2023

James

This property is very close to the airport to I stayed there the night before a very early flight. It's perfect for that.

The rooms are fine and the restaurant was great. I would stay there again in a similar situation.

Business_and_leisure Self

6/10

Pleasant

10 Mar 2023

Mohammed Y

The breakfast buffet is substandard and expensive for what it offers. Compared to IBIS Reading, UK this 1/10. Poor offering. This IBIS staffs are not well trained. But India is what it is this is good. However, this hotel chargestoo much for what it offers

Business Self

6/10

Pleasant

10 Mar 2023

Abhay

Ibis is a basic brand with Amtrak style fabricated bathrooms. However the staff at ibis (in general) is poorly trained when it comes to customer service and is of very poor caliber. The food quality is also poor. For the rates they charge (which are way above any budget hotel) the general amenities are dismal. It’s an ok hotel for a night or two if you are on a pinch.

Leisure Family

10/10

Exceptional

10 Mar 2023

Verified traveler

Very good value

Remarkably QUIET hotel in noisy surroundings. Excellent sound-proofing. Excellent food. Great services. One missing item is the GYM.

Business

8/10

Excellent

20 Feb 2023

Verified traveler

Mumbai trip

Stayed for 4 days. The location was great. The rooms were smaller than I expected. The twin beds were a little too small. At first I thought that that was the standard in the city but then I moved into this hotel after spending a night in Mirador thinking this would be an upgrade (purely based on the about 40% higher price I paid). Not so. In my opinion, Mirador was a lot better in terms of service, breakfast options and the room size/comfort. But then, I noticed a constant stream of customers moving in and out. So, I guess the hotel is doing okay despite my observations.

Friends_and_family Family

4/10

Poor

16 Feb 2023

Daniel

This was our last day of a two week tour, and the only hotel where we were disappointed. The shower cubicle was dirty with lots of black hair visible. We ordered three items together from the menu to find two of three were not available, then the three items we chose arrived with long gaps (~15mins), first item was cold before the last arrived. To top it all we left the next morning with terrible stomach problems (we had no such problem at any other place we stayed). All this for ~£100 per night was not the standard I expect of an Accor group hotel.

Leisure Partner

4/10

Poor

22 Jan 2023

Mohammad

Not Value for Money

The Price I paid for this Hotel was 9K which was too much Considering Service & Room Service.
In Fact Wash Room was not as Clean as it should.
For a 3 Star property paying 9000 was too Expensive.

Business

8/10

Excellent

18 Jan 2023

Hemant

The internet was very slow.

Leisure Self

2/10

Poor

06 Jan 2023

Bhadresh

Very bad

Business_and_leisure Family

10/10

Exceptional

01 Jan 2023

Mohana

We had a very nice stay during recent layover. the hotel provided complementary transport from T1 terminal as well as early checkin upon request. Food options were more than adequate at their inhouse spice-it restaurant and service at the restaurant was excellent.

Leisure Family

10/10

Exceptional

05 Dec 2022

isabel

great choice

It is a very well renovated hotel, very clean and close to the airport. Super good to rest some hours between flights. We will use it again if we need it.

Partner

6/10

Pleasant

24 Nov 2022

varun raju sivaram

The room was dry and bed was stinking. Needs lot of upgrades and definitely not worth the money.

Leisure Partner

10/10

Exceptional

22 Oct 2022

Jagbir

Good

4/10

Poor

08 Oct 2022

KAMLESH

Room are very small compair to tariff

Leisure Family_with_children

6/10

Pleasant

06 Oct 2022

Anil

The room was very neat & tidy. Although it is located close to the main road, there was hardly any noise.
The front desk need to understand handling customers in an orderly manner. A family that arrived after me were given priority without even checking with me. They were not Accor members but no one cared to follow a system.

Leisure Self

10/10

Exceptional

30 Aug 2022

Satish

Very convenient and comfortable stay. Attached with old memories

Friends_and_family Friends

6/10

Pleasant

14 Aug 2022

Sukamal

Very smelly room and corridors

Business Self

6/10

Pleasant

26 Apr 2022

Frederick

Rooms are small and basic, hallways are a little shabby carpet could do with cleaning lots of stains, staff are excellent, the girl that checked me in was very professional and so friendly 🙏

Business Self

10/10

Exceptional

15 Apr 2022

Nikhil

No complimentary toothbrush and paste.
Decent clean and hygienic room. TV not connected to any streaming or cable channels

Leisure Family

4/10

Poor

27 Mar 2022

Sandip Kumar

Not so good hotel..

The hotel was way below my expectations.
1. There was no valet parking facility.
2. There was no tissue/napkin and slipper in the room.
3. For two persons, there was only one set of towel and one litre of drinking water. I had to request housekeeping to provide extra
4. I had booked along with one cat. As I had forgotten to take the water bowl for the cast, I requested to provide one, but they didn't.

Partner

8/10

Excellent

15 Dec 2021

Alok

IT IS LIKE STAYING IN THE AIRPORT

BEST ADVANATAGE IS IT IS ALMOST IN THE AIRPORT.FREE SHUTTLE TO AIRPORT IS ADDED ADVANTAGE.SERVICE WAS EFFICIENT.

Friends_and_family Family

2/10

Poor

17 Nov 2021

Capt S V

The property is nicely located but the rooms stink of drainage smell miserably.
In corridors the air conditioning booster fans are noisemakers e.g.room no 320.
No shuttle services from airport.
Due to very short distance from arrival hall T-1 the taxi/auto guises fleece your purse with 5 times amount,
No room service/ coffeeshop available after 2200 Hrs hence one has to order food from outside.
FYI please.
Food in B/F is good and so the staff in hotel.

Leisure Family

2/10

Poor

01 Oct 2021

VAIBHAV

Ibis Stay Worst Experience

I booked 2 Queen size bed rooms for 1 night. When I reached there around 5pm, I had to spend 20 minutes to park my car, worst parking facility at the basement. Rooms are too uncomfortable, tiny, refrigerator was not available in one of the rooms. TVs stopped working in the morning. The door lock of one room was not working properly. There’s no doorbell facility available. You have to knock every time. Toiletry was not provided. I had to call them. Only 1 charging point was available. I ordered 2 club S/W for the supper, they charged me ₹800. The check-out service is beyond worst.

Friends_and_family Family

8/10

Excellent

07 Jun 2021

Verified traveler

Overall good experience

Customer service and front desk support was really good. room AC had an unpleasant smell but since i was on business trip did not worry about it too much.

Business

6/10

Pleasant

14 Mar 2021

MUKUL

Staff are indifferent to customers.

Business

2/10

Poor

05 Dec 2020

Chaitanya

Less than expected

Poor service and no trained staff. Hospitality was expected as the hotel is located in prime area. Even toiletries have to be followed up and were not provided.

Partner

2/10

Poor

31 Aug 2020

DipanDesai

No hot water in the bathroom. After complaining about water they said it is not working.
Misbehave by hotel staff management.
Non - cooperation by hotel management.

zero review for such type of good hotel.

They called in room @ 12;30 in night about morning break fast. Such a rediculas non sence to call in night.

Leisure Family_with_children

4/10

Poor

07 Mar 2020

Sarin

Just Average

It is just average and the reception is very dull. They don't bother to support in taking luggage , I was carry 2 trolley bags and a back pack. The room intially alloted was having a dull Smell. The liquid soap was almost empty, there was no shampoo, no lotion, no dental kit...even treebo and oyo provide such compliments.

Business

6/10

Pleasant

05 Feb 2020

Sam

Very minimal amenities. No porters available. Very basic. Room small. Bathroom poor.

Leisure Partner

8/10

Excellent

01 Feb 2020

Srini

All good as expected except electrical outlet wasn’t working in the room (desk)

Business

6/10

Pleasant

16 Jan 2020

The staff had difficulty understanding my English (although I am ethnically Indian), but said “yes” to everything and then did not act on instructions!

Leisure Self

8/10

Excellent

09 Jan 2020

Glory

The location is good, walk -able to many restaurants and temples.

Partner

6/10

Pleasant

08 Jan 2020

nothing unique!!!
The accomodation is not worth for the price!

Leisure Family

2/10

Poor

24 Oct 2019

Hemant M

The room was having musty smell i changed the room but still no improvement What i could gather from fellow travellers that this property gives poor rooms to travellers who book from outside their site
Better hotels are Available in the vicinity at cheaper prices

Business

8/10

Excellent

20 Oct 2019

Yam

Location near to exhibition hall

Clean room & nice staff

8/10

Excellent

16 Sep 2019

Verified traveler

Refrigerator was not working properly. Although the staff replaced it sooner when we reported the issue.

10/10

Exceptional

25 Aug 2019

Verified traveler

Nice clean property . Close to the airport. Good breakfast .

Friends_and_family Family

8/10

Excellent

31 Jul 2019

Verified traveler

Location is convenient. The fabricated bathrooms were a bit of a letdown, though they were clean.

Leisure Partner

2/10

Poor

28 Jun 2019

CHINTAN

Avoid IBIS Mumbai

Very Bad, same standard as Guest house. No cleanliness, small room, bathroom is very small and conjured. FRONT DESK STAFF RUDE

2/10

Poor

27 Jun 2019

Romesh

Bad Food

Food was pathetic, even after complaints they couldn't give edible food
Happened in dinner and breakfast. Avoid eating here.

8/10

Excellent

22 Jun 2019

Verified traveler

The all-hour restaurant room service was very convenient, and the food was very good.

Business_and_leisure Self

4/10

Poor

19 Jun 2019

Verified traveler

Beds are too close between for 2 people, not confortable to share.

Business Partner

10/10

Exceptional

07 May 2019

Verified traveler

Excellent location and well maintained
Food is costly.

Business_and_leisure

10/10

Exceptional

21 Apr 2019

Alexandre

Perfect for early flight

Very good hotel with amazing, kind stafff, also perfect, if you are flying from terminal 1.

8/10

Excellent

05 Apr 2019

SUMEET

Good location for business travel

It was a good stay. The hotel is close to domestic and well as International Airport. Public transport is available easily outside the hotel. Staff is courteous.

8/10

Excellent

06 Mar 2019

Overall good hotel but I couldn't quite understand the need for metal detectors at the entrance!!!

Business_and_leisure Family

8/10

Excellent

20 Feb 2019

Verified traveler

This is an ideal hotel for when you need to be close to the airport, Its comfortable, quiet enough for a good rest and has the what you need.The rooms are small but well equipped.
It offers a car transfer service to the airport which for a very early morning start was excellent and worth the extra price to a taxi

Leisure Family

6/10

Pleasant

17 Feb 2019

Verified traveler

No WiFi for the majority of the time. Rest was OK.

Leisure Partner

6/10

Pleasant

16 Feb 2019

Verified traveler

The breakfast wasnt very good. Would have prefereed to have some weatern choices such as oatmeal or scrambled eggs or omelets. Room was very small, beds so close together it felt like we were sleeping in one bed. Not what you expect when you request two beds. Would have liked an additional pillow. Some outlet ports and one bedside lamp wasnt working.

Leisure

8/10

Excellent

12 Feb 2019

Verified traveler

Nice staff, good food and a place to rest for the price you pay.

6/10

Pleasant

11 Feb 2019

Verified traveler

Location near airport is convenient. staff is excellent - they want you to have a comfortable stay and assist in any way they can. The rooms are small and the bathrooms are really small. There is no noise in the rooms inspite of the hotel being next to a busy intersection and the Western Express highway.

Business_and_leisure Family

4/10

Poor

29 Jan 2019

Sam

Location is the only thing working for this hotel. Rooms are way too small for the price. Food was just ok. This is only worth staying if you have to pay less than 4,000 per night.