Metropol Hotel

10/10

Exceptional

02 Mar 2026

Robert

We have stayed at Metropol six or seven times now and we always come back as this hotel offers great value based on location, price and very friendly and pleasant staff. We would definitely recommend this hotel when traveling to Warsaw.

Family

8/10

Excellent

28 Feb 2026

Stephen

Staff very good, room spotless, location ideal for transport, sightseeing and everything else. You walk out of the hotel straight into the metro and the tram stops.

Self

10/10

Exceptional

23 Feb 2026

Karsten

Loved my stay. Room was huge & bed which I didn't expect. Breakfast outstanding. Staff outstanding. Location outstanding.

Self

10/10

Exceptional

20 Feb 2026

Lisa

Great room, clean, well laid out. Comfortable bed and pillows.

Self

10/10

Exceptional

11 Feb 2026

Alfred

Nice room, some reviewers noted that the hotel was extremely loud. There was some noise from the street on the sixth floor but nothing much really with the window closed. I requested a quiet room, so maybe that explains it. Would stay here again as close to the train station.

Business_and_leisure Self

10/10

Exceptional

01 Feb 2026

Mohamed

Clean room

Business Self

10/10

Exceptional

26 Jan 2026

Vladislav

Perfect room - clean and spacious. Great view of the city. Ideal location.

Friends_and_family Family

8/10

Excellent

21 Jan 2026

Anna

Clean room, well informed staff

Business Self

10/10

Exceptional

13 Jan 2026

Richard

I would recommend the breakfast, but pre order when you arrive or at the time of booking. Booking on the day cost 70zl.

Partner

10/10

Exceptional

08 Jan 2026

james

Comfortable bed. Good lighting in room.

Self

10/10

Exceptional

30 Dec 2025

Andrzej

The room was spotless
The Staff very helpful
The room was ready well before check in time

10/10

Exceptional

25 Dec 2025

Mehdi

Good

2/10

Poor

25 Dec 2025

Ana

It was all very nice.
I loved.

Self

10/10

Exceptional

11 Dec 2025

Rebecca

Everything OK Thank you

Self

10/10

Exceptional

09 Dec 2025

Jason

Great location, spotless rooms. Friendly staff. Highly recommend.

Friends_and_family Friends

10/10

Exceptional

16 Nov 2025

Robert

The gentleman at the front desk was fantastic! Very courteous, pleasant and informative! I was able to upgrade my room without any issues! The room was spotless as always during my prior stays here! I have been staying at Metropol since 2024 every time I visit Poland and the consistency of high level service combined with very reasonable prices is the main reason I do not look at other hotels!

10/10

Exceptional

15 Nov 2025

Robert

Fantastic staff and excellent service!

Leisure Family

10/10

Exceptional

13 Nov 2025

Eric

The room was clean and comfortable. The hotel was nice and central. I got a good price. I had an excellent meal.

Self

8/10

Excellent

05 Nov 2025

Alejandro

Nice modern room with odd scent selection but I'd stay here again.

Business

10/10

Exceptional

04 Nov 2025

Ian

The reception staff were all very friendly. The breakfast was authentic and delicious. The room was huge, and the option to leave bags in storage on the day we checked out was very practical.

Leisure Family_with_children

10/10

Exceptional

22 Oct 2025

James

Very nice hotel

Leisure Partner

6/10

Pleasant

20 Oct 2025

Andrea

Hard pass.

Rooms are fine and breakfast good was still very overpriced for what you get. The central location is convenient but is not worth the noise. When the hotel supplies ear plugs, you know you’re in for it.

If you land on the wrong side of the building like we did, trams from the road below rattle you awake at all hours and there’s no end to the traffic noise even on the 8th floor. And to make it soooo much worse, your window is used as part of a screen for a massive advertisement and is lit up ALL NIGHT. I kid you not. It’s insanity.

We had another stay booked for the following week and cancelled it as soon as we checked in. Run away quickly.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Robert

Haven't had breakfast

4/10

Poor

05 Oct 2025

Robert

Very noisy location

Hotel directly faces a very busy and noisy traffic, tram and metro junction. It even supplies ear plugs in the room but we couldnt sleep. The hotel otherwise was fine but the evening meal and service was poor. I wouldnt recommend.

Partner

10/10

Exceptional

29 Sep 2025

Keith

A great Warsaw base

Absolutely loved my stay. The room was comfy, the staff were really friendly, the food high quality, and the location was so convenient. Would definitely stay here again

Self

10/10

Exceptional

22 Sep 2025

Helen L

Great breakfast buffet, nice room, easy to walk to parks, sights, shopping. Helpful and friendly staff. Nice little restaurant

Leisure Self

10/10

Exceptional

07 Sep 2025

Verified traveler

Recommend

Great location, great service.

10/10

Exceptional

05 Sep 2025

Carmen

I recommending this place

Leisure Self

10/10

Exceptional

04 Sep 2025

Maryla

Well located, central hotel, all public transport options on doorstep to explore Warsaw with ease. Bus to Old Town near roundabout. Warsaw Central Station, Zlote Tarasy shopping mall, Palace of Culture Science approx. 8 minutes walk. Hotel and rooms clean with views. Fridge and tea/ coffee making in room, + cold water dispenser for guest use on each floor level. A lovely Bar & Bistro at hotel, nice food and pleasant waiters and reception desk staff. Good value hotel. Would return here again.

Leisure Family

2/10

Poor

04 Sep 2025

Tetiana

I stayed at this hotel recently and unfortunately, my experience didn’t meet expectations. One of the major disappointments was the view – the window was completely covered by a large commercial banner, which was not disclosed at the time of booking. It made the room feel dark and enclosed, taking away from the comfort I was hoping for.

Another issue was the lack of soundproofing. The noise from outside and neighboring rooms was very noticeable, making it hard to relax or get a good night’s sleep.

On a positive note, the staff were courteous and check-in was smooth, but overall, these issues significantly impacted my stay. I hope the hotel considers improving sound insulation and providing clearer information about room views in the future

Business Family

10/10

Exceptional

04 Sep 2025

Sheila

From the moment I arrived, the staff made me feel welcome. When I had an issue with the toilet, the team immediately upgraded me to a beautiful suite, which was such a thoughtful gesture. The front desk clerks were always friendly and helpful throughout my stay.

Breakfast offered plenty of delicious choices each morning, and I enjoyed dinner in the restaurant one evening as well. The female server was attentive, and the carbonara was absolutely delicious.

The hotel’s location is ideal—just a short walk to the train station and the old town. I would highly recommend this hotel to anyone visiting the area.

Leisure Self

8/10

Excellent

03 Sep 2025

angela

Room could have been cleaned better. Could do with triple glazing. Great location and staff on reception. Breakfast was boarding

Leisure Self

10/10

Exceptional

29 Aug 2025

Jane

Clean and just what I needed for an overnight stay. Huge room with a balcony. And incredibly cheap too

Leisure Self

10/10

Exceptional

29 Aug 2025

Marcin

Great location

10/10

Exceptional

26 Aug 2025

Alexander

Great price per night, friendly staff, attentive housekeeping, free drinking water, near Warsaw Central Station

Leisure Self

10/10

Exceptional

19 Aug 2025

Dante

Very close to city attractions. Lots of dining options and shopping to go to.

Leisure

10/10

Exceptional

15 Aug 2025

Elizabeth

Excellent sized room for a family of 4 - spacious and comfortable. Conveniently located near the central train station. We even had a view of the Palace of Culture! Would stay here again.

Leisure Family_with_children

8/10

Excellent

13 Aug 2025

Brian

Everything was go the staff was very nice although they need to be more communicative and the drying rack in our room was not working, and we informed them on the first night but they did not seem to do much about it.

10/10

Exceptional

12 Aug 2025

Alisa

Nice location, very friendly staff

Leisure

10/10

Exceptional

12 Aug 2025

GWIDON

Nice and clean hotel

Double bed still comfy and large solid pillows. Room on a small side but we didn’t come here to spend time in the room but to explore the area.
Breakfast was amazing with lots of options. Great coffee. Location really, really convenient to most attractions that we came to see. Public transport almost at doorstep but we walked pretty much everywhere. Very close to many restaurants where you can find all kinds of world cuisine.

Partner

8/10

Excellent

10 Aug 2025

Olha

Great location, wonderful staff, room needed to be renovated especially bathroom. A small fridge in the room would be nice addition.

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

gabriel

El hotel se encuentra a unos minutos de la estación central de Varsovia. La habitación es cómoda, un poco pequeña. El personal es atento y amable.

10/10

Exceptional

24 Jul 2025

Lisa

Location was good right be the central train station. Walkable to Old Town.

Leisure Family

6/10

Pleasant

15 Jul 2025

Jovan

Good room & location, crusty staff.

I am not sure whether this is where an envelope disappeared from my bag, I noticed too late and when out of Poland altogether. Might have something to do with a particularly unfriendly gentleman at the front desk who stored my bags for 1/2 a day when I arrived? Or with room service? I guess I'll never find out, but caution with your valuables throughout your stay is advised.

8/10

Excellent

03 Jul 2025

Nancy

Very good hotel for the price. Helpful staff. Great breakfast

Leisure Family

10/10

Exceptional

02 Jul 2025

Samit

Had an amazing stay at Metropol. It was right by the Palace of science and culture bldg and old town is just about 15 min walk. very convenient and lots of restaurant , shopping around. hotel staff were excellent, they hold our bags since we arrive early morning and checking was at 2 pm. They had amazing drinking water machine (hot, cold and sparkling) by the elevator and hot water pot, big glass jug were helpful. Very clean hotel, comfy bed and decent size room based on what we paid. Overall great and we would stay next time.. thank you!

Leisure Family

8/10

Excellent

29 Jun 2025

Douglas

Clean, modern & a great location.

Leisure Self

8/10

Excellent

10 Jun 2025

Lise

Good location!

6/10

Pleasant

09 Jun 2025

John

The hotel's proximity to the central rail station is a huge plus, making arrivals and departures incredibly smooth, especially for those traveling by train. This central location also provides easy access to public transport and many of Warsaw's key attractions, putting the city right at your doorstep. The room itself was clean and well-maintained, meeting basic expectations for comfort and hygiene.

However, the tranquility I hoped for was elusive. Despite being on the 7th floor, my room was subjected to relentless and uneven noise from the city trams. This wasn't a gentle hum, but rather an intrusive, annoying vibration that persisted well past midnight. I would estimate the sound level frequently reached 80-90 dB, even late into the night, making it incredibly difficult to relax or sleep soundly.

Leisure Partner

10/10

Exceptional

09 Jun 2025

Oksana

Great stay

Business_and_leisure Self

8/10

Excellent

08 Jun 2025

Christopher

Friendly staff and excellent breakfast. Nice interior decoration and nice lounge.

Only issue was the sink that kept filling up too quickly and the shower could go cold every now and then.

10/10

Exceptional

07 Jun 2025

Elena

Very close to airport and downtown

Leisure Partner

4/10

Poor

06 Jun 2025

RICHARD ARIEL

lets start with the good things: the location is great the breakfast is very nice. the rest is way below the standard of even a three star hotel. the small room could be over looked but it is so minimal equipped. no extra pillow or blanket, no writing pad or pencil, no welcome small bottle of water. pure corner of coffee. it feels that the hotel is trying to get the maximum giving the guest the minimum. basically NO value for money. and at the check out they are sending you to Expedia to get your stay invoice.

Business_and_leisure Family

10/10

Exceptional

31 May 2025

Stephanie

Quiet for the most part, very clean and comfy rooms. Great variety for breakfast! The only minor issue was the club party buses that blasted music from the street as they passed by the hotel a few times past midnight on Friday night. Other than that, it was a quiet experience.

Leisure Self

8/10

Excellent

31 May 2025

Andrzej

Good location and good customer service

Partner

8/10

Excellent

30 May 2025

Yoav

Very good location . A little noisy. The curtains don't close properly and light penetrates very early in the morning. The shower stream is weak and unstable. The breakfast is delicious and delicious. The bed is comfortable and the room size is good. The staff is kind.

Partner

4/10

Poor

28 May 2025

Julia

The hotel didn’t have basic necessities: shampoo, conditioner, iron.

Leisure Partner

8/10

Excellent

19 May 2025

Julie

I would like to thank the staff who were able to speak to us in English. We really appreciated this because it made our stay much more relaxed especially as our only three Polish words were good morning, yes and thank you which we used as often as we could!😀

10/10

Exceptional

08 May 2025

Nataliia

The best

8/10

Excellent

08 May 2025

caroline

Had window closed to shut out 24hour noise. Room was adequate and staff helpful - don’t forget anything they don’t forward belongings even if you pay postage

6/10

Pleasant

29 Apr 2025

Tom

Nicely located near the \"srodmiescie\", easy walk to train station and shopping centre, decent buffet breakfast, good size room.
This hotel is located in an extremely noisy part of Warszawa, with noise from cars, trams and police sirens penetrating the hotel rooms throughout the night. If you like to get a good night sleep go somewhere else.

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Agustin

Great service

Leisure Family

6/10

Pleasant

25 Apr 2025

Josef

Hotel only for very good sleepers

We have had a room with windows to the bussy crossing with trams and a lot of cars through nights.

Partner

10/10

Exceptional

20 Apr 2025

Sean

Very convenient and comfortable. My usual hotel when I transit through Warsaw

Leisure Self

10/10

Exceptional

18 Apr 2025

Sean

Very convenient location 2 blocks from Warsaw Central train station with easy rail connection to airport (20 min). Quiet comfortable room and good breakfast buffet.

Leisure Self

8/10

Excellent

18 Apr 2025

Scott

This property is in an excellent location. The central station is one tram stop away, an there is a train from the airport stopping 1/2 a tram stop away.

Great steakhouse located nearby, as well as a British Pub, and the mall behind centraal station with a Popeyes chicken.

The rooms are small-medum sized.

The breakfast was good, but overpriced.

I would definitely stay here again.

Leisure Partner

8/10

Excellent

12 Apr 2025

Kevin

Excellent location in centre of Warsaw.Old town,Central station and attractions all easily walkable.

Leisure Self

10/10

Exceptional

05 Apr 2025

Piyush

It was a pleasnt stay. The highlight is the location. Walking distance to train statio, old town, shopping mall etc. I do not have to tell them to clean my room everyday which is not common nowdays.the breakfast was very good.this was my visit and would stay again.

Business

8/10

Excellent

31 Mar 2025

Boguslawa

One star less due to noise from the street. I did get earplugs but i cant wear them sadly.

Leisure Self

10/10

Exceptional

31 Mar 2025

Darren

Great hotel good location but road noise can wake you up.

Friends_and_family Friends

10/10

Exceptional

29 Mar 2025

Viktoriia

This was my second stay at this hotel. It's in a great location. Close to public transit, railroad and walking distance to city attractions. Will definitely come back again.

Leisure Friends

10/10

Exceptional

21 Mar 2025

Natalie

Great Hotel

Lovely hotel in a good location, very clean and would stay here again.

Partner

10/10

Exceptional

10 Mar 2025

Dianne

This is the second time I stayed at the hotel. Just five minutes from the central train station.

Business

10/10

Exceptional

10 Mar 2025

Mariia

-

10/10

Exceptional

04 Mar 2025

James

This hotel is in an excellent location within a 5-minute walk of several bus and tram lines. Less than 10 minute walk from the train station. The hotel has a closet right by the reception desk where you can store luggage before or after check in or check out. There is a restaurant on site but we did not try it. The hotel room had very bright lighting, which was a nice change from most hotels. Would definitely stay here again.

Partner

10/10

Exceptional

02 Mar 2025

Dianne

Very comfortable room with excellent restaurant and right in the city center.

Leisure

6/10

Pleasant

01 Mar 2025

Natalia

My room was over looking the City, the windows aren’t sound proof therefore I did not have a good night sleep. Air conditioning wasn’t working. The room was hot and stuffy ,otherwise ok.

Business

10/10

Exceptional

12 Feb 2025

Daria

Great hotel.

Great location, 5 mins walk from the central station, easy to find, very nice and friendly staff. Clean and you have everything what you need in your room like small kettle, variety of teas and coffee.
I would stay in this hotel again.

Friends_and_family Friends

10/10

Exceptional

29 Jan 2025

Gayane

Everything was good,except the parking area,what was apsent.

10/10

Exceptional

23 Jan 2025

Liubov

Intravelled from Ukraine and was super tired from the commute. To my amuzement, i was checked into my room earlier than the check-in time. For which, I'm very grateful.

Leisure Self

8/10

Excellent

18 Jan 2025

Kimberley

Super fast and friendly check in.
Our only complaint was a very strong sewage smell in the bathroom, even with the fan on and drains covered with towels. Earplugs were provided if the street noise bothered you.
Location is perfect for those traveling by train.

Leisure Partner

10/10

Exceptional

18 Jan 2025

Spencer

Excellent location and very good value for money.

10/10

Exceptional

08 Jan 2025

Cheng

Perfect stay for everything

Very convenient location.Very clean twin bed room. Quick check in and out. Very good breakfast in stylish dining room.
I didn't feel any noise which somebody complained.
Very comfortable two days stay.
Thank you.

Friends_and_family Family

10/10

Exceptional

06 Jan 2025

Verified traveler

Great hotel.

10/10

Exceptional

01 Jan 2025

Kenneth

I enjoyed my stay here. The hotel was clean and quiet and the location is great. I have taken about 20 international trips in recent years and it's always a struggle to find the hotel once I arrive keeping in mind that it's not easy to ask people on the street for help since many do not speak English. But I have to say that the Hotel Metropol was the easiest hotel ever to find! The hotel isn't lying when they say on their site that it's \"directly across from the Centrum Metro station\". I found it in seconds and was glad to see how easy it was. The breakfast was good as well.

There is an area I'd like to see an improvement in: the pillows were not comfortable at all. There was so support in the slightest...it was like putting your head on a cotton ball so your head is basically lying on the bed...really the pillow served zero purpose. Some hotel chain should make a marketing gimmick where they say, \"Our beds have a wide variety of pillow types so you get to choose which one you prefer!\" It's a million dollar idea, isn't it? But unfortunately both of the Metropol pillows where the cotton ball types so I had no choice but to use this awful option which meant my head had no support and thus I didn't sleep as well as I would have liked.

But again, I did enjoy my stay here and would stay here again when next in Warsaw.

Leisure

10/10

Exceptional

30 Dec 2024

Alphonso

Loved it

10/10

Exceptional

29 Dec 2024

Jessica

Lovely hotel, very modern and clean. Excellent breakfast!

Leisure Partner

10/10

Exceptional

23 Dec 2024

gabriel

Great location, great price, very clean

8/10

Excellent

21 Dec 2024

Kea Chun

Good enough, location good too.

Leisure Partner

10/10

Exceptional

11 Dec 2024

james

Nice hotel! It is located a two-block walk from the Central Train station, an easy train ride from the international airport! I found a comfortable bed....and a great breakfast in the morning!

Leisure Self

8/10

Excellent

04 Dec 2024

Zheyong

Staff was friendly and helpful! The location was perfect, walking distance to everything. The room was small and the subways were loud. Overall, we enjoyed our stay.

Leisure Family

10/10

Exceptional

29 Nov 2024

Graeme

A bit cold in room-apart from that would recommend

My only minor complaint was that the room was a bit cold and I couldn't work out how to increase the temperature. Apart from that would thoroughly recommend this hotel. It's centrally located with public transport close by,

10/10

Exceptional

14 Nov 2024

Terry

This property is very convenient for transportation, the staff was very professional. Can't say enough good things about this hotel.

Leisure Self

10/10

Exceptional

13 Nov 2024

Chris

Efficiently close for transportation.

Nice hotel. Very clean. Close to train station and trams.

Self

4/10

Poor

11 Nov 2024

Ariy

They didn’t clean the room for 3 days & didn’t change towels. They didn’t wake up us in the morning when we asked.

Leisure Family

6/10

Pleasant

10 Nov 2024

Verified traveler

Obscured view

Very disappointed when we arrived in our room to find that the 'view'...was completely obscured by a giant advertising banner hung on the side of the hotel. While I understand that they face a major intersection and are probably making a fortune from this, they should really make it clear if your room is affected by this before making a reservation, and in my opinion, have the rooms that are affected at a discounted rate. Additionally, the shower was completely incapable of keeping a constant temperature, oscillating between freezing cold and scalding hot. On a brighter note, the staff was friendly and attentive and it's a fairly easy walk from the central train station; nonetheless, you could probably do better for the money in this area of Warsaw.

Friends_and_family Friends

10/10

Exceptional

07 Nov 2024

krystyna

Great hotel.

Leisure Family

10/10

Exceptional

05 Nov 2024

Makar

This is an amazing hotel. Historical building. In the middle of city center. Highly recommend staying here.

Leisure Self

10/10

Exceptional

03 Nov 2024

jack

Perfect location, couldn't fault it

Leisure Friends

10/10

Exceptional

03 Nov 2024

Gerard

Good, basic stay

Great location, near train station. Basic accommodations. Friendly, helpful staff. Good, basic, reasonably priced food in dining room; varied breakfast.

Partner