Name: Hotel Las Nubes Holbox
Address: Paseo Kuk s/n, Playa Norte, Holbox Island, 77310, MX

10/10

Exceptional

14 Jul 2026

VALERI

We had a wonderful stay at this hotel. The location was excellent.
The breakfast was delicious, with a great variety of fresh and high-quality options to choose from each morning. It was the perfect way to start the day.
What truly stood out was the outstanding customer service. The staff was welcoming, attentive, and always willing to help with a smile, making us feel comfortable throughout our stay.
Overall, we had a fantastic experience and would definitely stay here again. Highly recommended!

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Nick

Beautiful and quiet. Great access to the sandbar. Away from the middle of town and all the noise.

4/10

Poor

23 Jun 2026

Tamara

I recently stayed at Las Nubes Hotel in Holbox and unfortunately my experience was disappointing. The property is in serious need of renovation and maintenance. The rooms and facilities felt very dated, and during our stay there was no hot water in the shower, which was extremely inconvenient. The toilets were frequently clogged, adding to the frustration.

Another issue was the large number of iguanas roaming around the property. While some guests may enjoy seeing wildlife, they were constantly present around the dining areas and made it difficult to enjoy meals in peace. At night, raccoons were also frequently seen around the bungalows, which was unsettling.

The one outstanding aspect of this hotel is the beach. The beachfront location is absolutely spectacular, with beautiful views, soft sand, and crystal-clear water. The beach alone is what prevents me from giving an even lower rating.

Overall, unless significant improvements are made to the facilities and maintenance, I would not choose to stay here again.

Friends

10/10

Exceptional

15 Jun 2026

Carolina

love it!! best view

Family_with_children

8/10

Excellent

15 May 2026

Carlos

Un poco pobre el desayuno incluido, y el servicio un poco lento, son los únicos peros que le pondría, porque todo lo demás, excelente! Lo dejo como área de oportunidad de mejora

Partner

10/10

Exceptional

09 May 2026

Hugo

Clean, beautiful and amazing.

Partner

10/10

Exceptional

01 Apr 2026

Melissa Lynne

We had a lovely stay at Las Nubes. It was quiet and cozy, but family friendly.

Family_with_children

10/10

Exceptional

08 Mar 2026

Daniel

The rooms was clean and spacious, bed was very comfy, water pressure in the show is low but it gets the job done. We had a room with both a garden and ocean view. The property has three pools. Room also has a fridge, but no microwave.

Partner

10/10

Exceptional

11 Feb 2026

Devorah

Beautiful location- friendly staff, remote location but close enough. Hot water limited.

Leisure Partner

8/10

Excellent

10 Feb 2026

Peggy Catherine

Room was clean and great hot water and pressure for showers . Staff were friendly and polite. Food was good but still had limited options for me as a Celiac even after promising they could accommodate me easily. I plan and research for 6 months and pay extra and speak with hotel and staff because of the stress and trauma my disease gives me , so I chose where our hard earned money goes very carefully. The food and drinks were still very pricey in Canadian dollars as is much of Mexico now , I am seeing. Beach is beautiful and closest hotel to Punta Mosquito. I bought lots of snacks and our alcohol at the grocery store in town to supplement what we needed. It had the least seaweed here too. Service was great and room was spacious. I did have a big cockroach run across the floor on the first night but nothing after. I would recommend hotel otherwise but maybe not for a Celiac.

Leisure Partner

10/10

Exceptional

31 Dec 2025

Emmanuel

Overall an amazing experience!

Leisure Family

6/10

Pleasant

08 Oct 2025

cynthia

El hotel es bonito, buena vista, pero cuando llueve las calles se inundan demasiado, esta en la punta, al final, asi que todo queda retirado, la comida esta bien, posiblemente por baja temporada hay poco staff. Lo mejor la vista y su cercania al.mar, me gusto

8/10

Excellent

30 Aug 2025

Annie

Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife !
Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.

Leisure Family

8/10

Excellent

26 Aug 2025

Victor

We loved the Property. Our room was amazing. The food options are limited and the service can be quite slow. Two meals were at the Beach location. Both were great tasting meals. With one, the service was very slow. The other, the service was very fast. We had dinner at the restaurant one evening. The restaurant was very hot, after asking, it took over 20 minutes just to get a glass of water, and the food was overcooked and bland.

Leisure Partner

6/10

Pleasant

21 Aug 2025

Jo

So the location and the closeness to the ocean was fantastic. The service was OK - the facility is clearly old and not well maintained. The cleaning group left our room unlocked after they left one day, and some items were \"missing\". We asked them to not clean for remainder of the trip. large gap between the door and the floor allowed bugs to come in.

Leisure

10/10

Exceptional

21 Aug 2025

MONICA

El hotel es muy lindo, tranquilo, muy bien ubicado, ideal para pasar unos días desconectado de todo, la atención del personal es increíble. Sin duda volveríamos a reservar en el Hotel Las Nubes de Holbox.

Leisure Partner

2/10

Poor

10 Jul 2025

Daisy Natali Guerrero

Trying to be fair, but this is the worst hotel I’ve ever stayed in.

Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised.

Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves.

The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there.

The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol).

There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.

Leisure Family

2/10

Poor

25 Jun 2025

Johana

0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.

Leisure Partner

10/10

Exceptional

15 May 2025

Adalia

Absolutely beautiful and serene

Leisure Partner

10/10

Exceptional

07 May 2025

ROGER

Great location and amazing food and customer service

10/10

Exceptional

07 May 2025

Guadalupe

The place is absolutely stunning. We loved it

Leisure Partner

10/10

Exceptional

04 May 2025

Yolanda

It was good

Leisure Family

6/10

Pleasant

02 Apr 2025

amie

Property was clean and slightly dated. The reviews I read said to avoid this hotel because their staff and their attentiveness was lacking. I’m a laid back traveler and just assumed those who wrote those reviews were more high maintenance than me…they were not! Staff is in zero hurry..takes the expression island time to a new level! The beach…mostly the sandbars that came with low tide were stunning though!!

Leisure Partner

6/10

Pleasant

31 Mar 2025

Jessica Isabel

Not what I was expecting

Leisure Partner

6/10

Pleasant

26 Mar 2025

Kristin

Beautiful location but poorly managed

8/10

Excellent

15 Mar 2025

Odalis

El hotel es muy lindo, queda retirado del centro del pueblo. El aire acondicionado necesitaba mantenimiento

Leisure Family

2/10

Poor

13 Mar 2025

Naman

First review ever, but i must:

This properly was maybe a beautiful space when built , but current management was shockingly unprofessional and unhelpful, i would go as far as rude. Really terrible experience (and we had their best suite!).

*couldt find the key to room safe until late 1st night… so we couldnt leave…

*They didnt even offer us / direct us to the drinking water supply without hassle… im pretty sure that would be a level 1 hotel operation anywhere in mexico…

* construction w power tools near pool - unadvertised - and flatly rude response when i asked duration of work.

* no bicycles available as sold in amenities and they told us “go rent some for $35”

* room wasnt cleaned until after 5pm and no towels left in room, then literally an hour to find us a bath towel ! (Again, best suite)

and to follow it up, they asked me to write to their manager (who was “unavailable” for our 3 day stay…) , they then simply did not reply with even an acknowledgment of receipt of the communication. Horrible.

This was a truly distasteful experience for us, and it happened to be a 40th birthday trip.

The island is beautiful. Avoid this hotel.

6/10

Pleasant

11 Mar 2025

FRANKLIN

The check-in was supposed to be at 3:00pm, but when I attempted to do the check-in they told me that the check-in was some time after 3:00 could be 3:00 or 4, or some time. Every time when I asked them for an update they looked at me like I was bothering them.
When they finally gave me the room at 4:30 we were tired and hungry but the kitchen was closed. They are obviously short of staff. In conclusion, If you are looking for a nice place to relax this not the right place to go to.

Family_with_children

2/10

Poor

02 Mar 2025

Claudia

I have had bad service in the restaurant two different stays now. I had one good stay a few years ago so I gave them another chance. Bad service, attitude, slow. I will never stay here again.

Leisure Partner

2/10

Poor

02 Mar 2025

Claudia

I have stayed here three times in the past four years and last two times derives was really bad. This last time, there was a scorpion under the trash bin in the bathroom. Also, I left
early. Breakfast starts at 7. I showed up at 7:20 and the more mature gentleman let us now coffee would be ready in 20 minutes
and bread would not come til 8. I ordered my breakfast at 7:25 because i had to leave at 8:10. Other people
showed up after
and he brought their breakfast at 8 and mine wasn’t ready. When i complaint he had a bad attitude and said “ is the way the cook is doing it”. No apology nothing. Never coming back.

Leisure Partner

6/10

Pleasant

17 Feb 2025

Alejandro

Our room was average and unfortunately we had a lot of cockroaches in our room.
They are short on cleaning staff; the restrooms in the public areas are always in need of cleaning.
The staff in the restaurant and spa are extremely friendly and helpful.
We picked this property because it is just outside the most visited area in Holbox which is amazingly beautiful.

Leisure Partner

10/10

Exceptional

16 Feb 2025

ivan

Amazing place

8/10

Excellent

26 Jan 2025

Yorllana i

Great stay for a quiet getaway. Very romantic and great restaurant in hotel. Just 5 min away from town and 15 min walking.

Leisure Partner

10/10

Exceptional

14 Jan 2025

Robin

Beautiful and quiet location. Comfortable and charming rooms. Friendly and helpful staff. Restaurant food good quality.

Leisure Partner

6/10

Pleasant

20 Dec 2024

Tomas

Mixed experience with fantastic location

Vivid a really mixed experience in this hotel. There are times when the stuff is really addentive and then they are other times when they don't care about you at all. The restaurant is probably low point. The food is really bad and you wait for it forever. Breakfast take like 2 hours. Some people at the reception are super helpful, but others like the lady with the curly hair can't do anything for you. The hotel does not have much of an atmosphere as in the evening everybody goes to meet elsewhere. If you are kiting the location of the hotel is absolutely fantastic as it's right where you can start to go kiting. The hotel should change the chef in the restaurant. The stuff should be trained and they could consider focusing on kitesurfers

Friends_and_family Family

8/10

Excellent

02 Dec 2024

Tami

The property is far from town, so the taxi cost added up. The beach was ok but not as good as the hotels closer to town. The massages by Denise and Jesus were the very best ever

Leisure Family

10/10

Exceptional

20 Nov 2024

JORGE

Todo

10/10

Exceptional

08 Nov 2024

Javier

Excelente vista y diseño de la propiedad

Leisure Partner

10/10

Exceptional

06 Nov 2024

Richard

Being next to the natural preserve the animals and birds visit the property. Tropical paradise

Leisure Family

10/10

Exceptional

22 Sep 2024

Leah

This property is an oasis. It’s so peaceful and quiet and we had the whole pool to ourselves and the sand bar was so easy to get to. Front desk was very accommodating and ordered us a taxi whenever we wanted to go into town or we just walked along the beach

Leisure Partner

10/10

Exceptional

29 Aug 2024

Jennifer

Las nubes has breathtaking views of Holbox! We absolutely loved everything about our time here. We really enjoyed the breakfast (although the friendly/hungry iguanas were an unexpected surprise)! The hotel provided bikes that we used most days to explore the beautiful town and eat/drink at different locations. Staff were super friendly and service was excellent. The day club was amazing! Love that they played Mexican music when we requested it. The ocean near the hotel was calm and relaxing! Our room had the most incredible views! Can’t wait to come back!!!! I’d recommend this place 10/10!

Leisure Partner

10/10

Exceptional

01 Jul 2024

ROBERTO

Quiet… awesome view…

Leisure Partner

8/10

Excellent

30 Jun 2024

HAYES CHADWICK

Lenny, the restaurant manager, greeted us the first night upon arrival and made sure to leave her number in case we needed anything. The included breakfast was always delicious. Oswaldo was there every morning to greet us with coffee and pastries and fruit and a mini Spanish lesson. Dinners are not included by were still very good. Room was clean. Beach was clean. We only went to the beach club one time. It was ok. Drinks were pretty weak. But the view and everything was perfect. I just wish it would have quit raining and that the downtown area was not mud puddles but I can't blame that on the hotel.

Leisure Partner

6/10

Pleasant

15 Apr 2024

jakub

Was \"upgraded\" to different , pricier room that we we did not ask for ... we wanted bungalow. .. morning staff played radio boombox early , service workers talking loud in the morning ...

Leisure Partner

4/10

Poor

03 Apr 2024

Caroline Alice

This hotel is a 3 star hotel - the 4th star is the location. You’re paying for the view and access to the sea. It’s beautiful and quiet, except near the beach club where the music is loud.
However the hotel is let down by the staff and service. I’ve never stayed anywhere quite like it. It took me 2 hours to get a margarita one afternoon with no apologies or explanations. I stopped eating lunch because ordering it was just so difficult every time. If you want food, I worked on the premise that you need to order at least 90 mins before you are hungry, and be prepared for them not to have an ingredient. Over 5 days I was told they had no bread, tea, jam, butter, limes, cheese….
The cleaning staff are wonderful. But the service is so abysmal you start to wonder if you’re the subject of a joke. Then you get reminded frequently that tips are not included in the prices and you realise it’s not.
The food is deeply average, but if you want something else you have to take a golf cart taxi to and from Holbox central, which is 150-200 Mexican pesos one way.
Because the service is so bad, the bar and restaurant are mostly a ghost town with very little atmosphere.
I had a junior suite with a sea view. It was nice, but I had no privacy. There was a swimming pool right outside my room, and curtains that did not close properly unless I used a hair clip to keep them that way. The shower had a window that meant people could see me showering from the pool.
I would not go back.

Leisure Self

10/10

Exceptional

30 Mar 2024

Alicia

Heaven on earth

Leisure Self

6/10

Pleasant

13 Mar 2024

Emily

Las Nubes hotel is a 4 star hotel just like casas tortugas… at least 2 of them should be removed.
The situation-location of the hotel is PRICELESS the original architecture and construction delightful… (this is why they are still in business)
Yet the state of it sad
Very cheap sandy rough feeling sheets. We paid extra for the hidrojet tub that wasn’t functioning - regardless we soak in the ocean front tub everyday it was fantastic it could have been wonderful!-
The bubbles liquid soap was rancid and when I asked for a new one there answer was “we dont have any more”

We ordered room
Service and everything came covered in plastic wrap
Then the plates staid two full days in our bedroom even though we requested them to be taken away.

Included breakfast is what I believe is served in jail… the worst bread, watery sugar “juice”
Their “a la carte” menu was OK though. We did enjoy the room service food and their mezcalitas best in town.. we never ate there again. So many wonderful options around the island

They have a “beach club” with the must annoying music reggaeton, electronic like cancun party music… all of the guests staying at the same time as we did complained about it. Yet every day the same music for what we ended up spending our beach day at Mawimbi (paradise)
Hotel owner! understand this: people going to holbox are looking for SILENCE

Leisure Partner

2/10

Poor

01 Mar 2024

Gabriela

Worst experience and hotel

I would not recommend this hotel due to the following reasons: 1. Access to the ocean was blocked and the decks were non usable and non accessible due to construction. Not what was advertised and no prior notification. 2. There was no hot water in the room and difficult to shower my twin daughters. 3. Windows not working, When it rained the water would come in. 4. They used the ocean to fill the pool water. 5. The worst part was when they told us to pack our stuff on our last day supposedly due to bad weather but they had no other rooms to accommodate my family but checking in more guest as they escorted us out and sent us to a one star hotel where the shower and toilet where clogged. Also as they wanted us to leave they wanted us to pay them for drinks they had not served us. They removed the beds and furniture and said no matter what we couldn’t stay there. It was the worst experience that I have ever experienced in any hotels in my life and the worst part was that I was with my family and my small twin daughters. We asked the manager Lorena to refund us our money back for the night we were not staying there and she refused. Instead kept asking the other hotel to request that we return the plastic bag. See pictures

Friends_and_family Family

4/10

Poor

25 Feb 2024

Kiel

I booked and paid in full a month in advance and arrived to my room being given away to someone else. No other rooms available. I was forced to sleep on a guests sofa. The hotel did nothing to create a solution. I finally got a room after 2 days, and the room was nice and clean, but the biggest issue with this hotel is the incredibly rude and unhelpful staff, Ive never felt so unwelcome at a hotel before, the hotel is tired, lacks amentities, smells terribly of rotting seaweed, and the dining options are limiited.

Dont stay here. Many other nicer hotels closer to town that are much nicer.

Leisure Self

10/10

Exceptional

21 Feb 2024

Vicky

We had a storm come in and we got flooded. The staff were amazing. They helped us move our room which was a water front room. The staff are incredibly attentive and super helpful.

Leisure Family

10/10

Exceptional

31 Jan 2024

Matthew

Perfect beachfront stay

Top quality hotel, with a great location being the closest hotel to Punta Mosquito and the nature reserve.

We loved our beachfront bungalow which looked out over the sea.

Service was excellent - particularly Orlando

Friends_and_family Friends

10/10

Exceptional

19 Dec 2023

Vanessa

The hotel was lovely! My husband and I are on our honeymoon and we had the master suite with the hammocks on the balcony - we loved it! My only complain is that the bed & pillows were not comfortable. Bed was hard. Im surprised for how pricey it is to stay here, I wanted a better nights sleep. Overall Hotel is a nice retreat from the noise of the downtown area, it’s definitely further off the beat and path. You need a taxi to get in and out unless you choose to walk the beach into town. It’s doable for sure, about a mile walk thru the ocean is very pleasant.

Leisure Partner

10/10

Exceptional

21 Nov 2023

Livier

great location

Leisure Family

10/10

Exceptional

24 Sep 2023

Christian

Great place!

Leisure Family

10/10

Exceptional

30 Jun 2023

William

We loved our stay here! The staff was so friendly and accommodating. The room and hotel are beautiful and we were happy we could stay somewhere off the beaten path from the rest of the island

Leisure Partner

10/10

Exceptional

10 May 2023

Jose

Excellent staff and service

Leisure Partner

10/10

Exceptional

02 May 2023

Diane

What an amazing experience. The property is beautiful, peaceful and relaxing. The access to Punta Mosquito is awesome. The staff is friendly, lively and welcoming. We had an amazing couples massage with the sound of the ocean and birds singing. Highly recommended. Shout out to the whole staff at Las Nubes. You all made our stay perfect.

Leisure Partner

8/10

Excellent

12 Sep 2022

Ana

The property and the beach are beautiful. The staff is fabulous. Mosquitoes are a problem.

Leisure Family

6/10

Pleasant

24 Aug 2022

Jennyfur

The beach is INCREDIBLE! The property is not worth the price. It felt like a Texas camp site. It’s basic, at best. No frills. Staff is cold and non-engaging. They will not go above to assist you.

Leisure Partner

10/10

Exceptional

11 Jun 2022

Alfonso

Very nice hotel. It feels like you are in the jungle. You have nice beach and pool at the hotel but You have to take a taxi to go anywhere else.

Leisure Family

10/10

Exceptional

27 Oct 2021

maria

Amazing spot, great cocktails mob areas, staff is super friendly and helpful- would definitely recommend and go back!

Partner

10/10

Exceptional

29 Jun 2021

Verified traveler

Good

4/10

Poor

24 Jun 2021

Verified traveler

Let’s start with check in it was kinda quick and kinda easy we were suppose to get a welcome drink yet we didn’t. We arrived with a large group but not all at the same time due to transportation. The first group that arrived got there welcome drink and was explained where things were at and what was included with the stay. But we didn’t get any of it.

That night we went to dinner me fiancé and I arrived late so we sat at our own table and it was perfectly fine. Our group actually had a few table and didn’t all sit together. When we arrived we sat and were able to order our food and drinks. We ordered everything at the same time because my family said they were taking a long time to get there food. But it wasn’t long before we got our food. Somehow we ended up getting our food before any of my family.

The staff questioned us because the key chain was not attached to the key. We told them we forgot it in the room because it was falling off and we didn’t want to loose it so we took it off. During check in the guy at the reception area did not believe us and said he had to call the housekeeping to check it was there other Waite there would be a charge. Once housekeeping confirmed the key chain was in the room they said it was fine.

And lastly during check out we went to the lobby to check out and order some taxis to go to the ferry. We asked the front desk if they could call the taxi company for us since we were a larger group and needed a few cabs. They called and

Leisure Family

4/10

Poor

19 May 2021

Verified traveler

Terrible administration and management.

Staff service at restaurant very good.

Leisure Family

10/10

Exceptional

10 May 2021

Verified traveler

Just a stunning resort

Leisure Partner

10/10

Exceptional

14 Mar 2021

Verified traveler

This place is a total dream, the views and the vibe of the hotel just come together beautifully. We really enjoyed how secluded the property, it made it very peaceful. Food is amazing, we tried breakfast, lunch and dinner and were highly pleased every single time. Staff is super nice, servers Julio and Gabino were extremely attentive every time. Would love to go back and highly recommend.

Leisure Partner

10/10

Exceptional

02 Mar 2021

Verified traveler

Low key, attentive staff, great beach and bar Jose and Marco Polo made us feel at home

Leisure Family

10/10

Exceptional

02 Mar 2021

Verified traveler

Everything is exactly what they offer. The place is amazing.

Leisure Family

10/10

Exceptional

16 Feb 2021

Verified traveler

Our stay was more than we expected. This hotel is located on the far end of the island. The sunrise

8/10

Excellent

16 Feb 2021

Verified traveler

Quiet, relaxing property, right on the beach. There is a sand bank to walk on when tide is low. Service and food are great. Rooms and beds are comfortable

Friends_and_family Family

4/10

Poor

15 Feb 2021

Verified traveler

Well, after I had booked a room with a king bed and ocean view, they changed the room without even telling me, when we arrived the front desk looked understaffed, it was a person alone doing check-ins and walking customers to their rooms.

They also forgot to ask for our credit card as a voucher for drinks.

Diana

Leisure Partner

10/10

Exceptional

21 Jan 2021

Marcus

The staff were great. It is an ideal place to relax. The beach is the best in Holbox!! I would love to visit again

Leisure Partner

10/10

Exceptional

17 Jan 2021

Verified traveler

Beautiful eco hotel located in the best area. Quiet, clean and simple. Perfect for a relaxing vacation. The staff is adorable and responsive. I can’t wait to go back.

Leisure Partner

8/10

Excellent

28 Nov 2020

happycouple

Variety of food on the menu could’ve been a bit better, otherwise a great overall experience.

Leisure Partner

8/10

Excellent

20 Oct 2020

Nolan

The property has a great location. The staff is friendly and usually attentive. The facilities are well-maintained but could use some updates.

Leisure Partner

10/10

Exceptional

28 Sep 2020

JAV

It is at the quietest hotel of the island, with a great service. Reception staff are knowledgeable and helpful, the chef is very creative using local ingredients to deliver some great flavours. A&B manager is always ready to support his staff and ensure customers are happy. Some amenities need attention, For example, the bicycles are rundown and kayaks and paddle boards are not available.

Leisure Partner

8/10

Excellent

14 Sep 2020

April

Perfect choice for first time to Holbox

Location is beautiful and food is delicious. Everybody was very nice and helpful but Eduardo (front desk) was the best and we wanted him to work everyday. :)

Friends_and_family Friends

10/10

Exceptional

31 Aug 2020

Verified traveler

It’s like to be in paradise! Excellent location, excellent food. Excellent staff. Everything was just perfect! We’ll come back soon!

Leisure Partner

8/10

Excellent

26 Aug 2020

Verified traveler

Buen hotel en general

El servicio en restaurante y playa es ESPECTACULAR. La comida es muy buena. Hansel en recepción es atento y pendiente a resolver cualquier situación.

Partner

10/10

Exceptional

26 Jul 2020

Verified traveler

Amazing view from everywhere

Great option, rooms can improve a bit, excellent variety of amenities including bicycles, kayaks, paddle-boards, etc. great restaurant and service.

Friends_and_family Family

10/10

Exceptional

10 Mar 2020

Verified traveler

Beach perfect we love this place, if you want to connect with nature this is the place. Beach eas perfect on this area

Leisure Family

10/10

Exceptional

16 Feb 2020

Verified traveler

I can't say enough good things about Las Nubes. The location is the best on the island, the beach is incredible, the food at the restaurant exceeded our expectations at every meal (my wife is a chef and we are very picky), the rooms and facilities are minimalist but super nice and match the objective of disconnecting and truly experiencing the island, and the staff is attentive and friendly. I'm going back for sure and already told my kids that they are coming with us next time.

Leisure Partner

4/10

Poor

14 Dec 2019

Verified traveler

Stay elsewhere

Seems like it was once a nice place that has fallen into disrepair. Does not look as pictured, felt ripped off. The beach smells bad, bees nest at the pool, spiders in the bed, no water pressure in the shower. Woke up each morning with a new set of bug bites from the bed. Left and found a new hotel after just two nights (I'd planned for a weeklong stay). Holbox is a lovely place and there are plenty of better hotels at which to stay.

Friends_and_family Family

10/10

Exceptional

04 Nov 2019

Gladys

Best LOCATION and we didn't have to go back into town for vegan options.

Leisure Friends

8/10

Excellent

26 Oct 2019

Joanna

Mellow Eco Hotel

A lovely mellow eco hotel, with a great restaurant. Patty on reception could not have been more helpful.
We stayed in an ocean front bungalow, and the sea was right outside.
The on site massage is also recommended.
As with anywhere on Hotbox, be prepared for mosquitos!

Friends_and_family Friends

10/10

Exceptional

11 Jul 2019

Verified traveler

Service was impeccable. Location of hotel is the best of the island. Highly recommend if you are looking for a peaceful place surrounded by nature and the best sunset views.

Leisure Family

10/10

Exceptional

27 Jun 2019

Verified traveler

From the location to facilities it was a great experience. I appreciated the access to paddle boards, Kayaks and bikes. Eco friendly and Excellent Customer Service! I would definitely go back and recommend it to friends.

Leisure Friends

10/10

Exceptional

31 May 2019

Verified traveler

We thoroughly enjoyed our stay at Las Nubes. All the staff were exceptionally friendly and attentive. Las Nubes is away from the crowds in town but only a short bike or taxi ride (50 pesos) to the central plaza. The complementary continental breakfasts were very good, as were other meals, and the restaurant/bar setting was beautiful. We enjoyed wading the close-by sandbar & used the free bikes and kayaks. We highly recommend this place for a relaxing visit.

Leisure Partner

10/10

Exceptional

08 Apr 2019

Vanessa

Highly recommended

Weather was amazing. Awesome staff. Beautiful place.

Partner

10/10

Exceptional

17 Mar 2019

Verified traveler

Superbly lovely hotel on the edge of the island. If you want to feel seclusion on the remote island of Holbox, this is the spot for you! No need to leave as it's full service. Staff is amazing! Limited access to wifi and cell service made this spot even more desirable. Highly recommend!

Family

2/10

Poor

16 Mar 2019

Verified traveler

Super noisy place. The service was not great. My A/C didn’t work well. Very overpriced in terms of food/drink. Food not great. Super disappointed and feel like I totally over paid for the hotel.

10/10

Exceptional

17 Feb 2019

Cathe

The place for swimming and sunsets

We have been to Holbox before and stayed in Palapa del Mar and Paraiso. jBoth were very nice, but we wanted something more remote and this rustic retreat was what I was hoping for. We love Holbox. That said, it is not for everyone and Las Nubes is not either. You should want to walk a lot and should not have special needs. We do not speak Spanish very well and that is a bit of a problem, though the staff is lovely and intent on making your stay enjoyable. The beach here and the proximity to the water is absolutely wonderful! Try a tamarind margarita from the beach bar. We love it and will return - perhaps this next time we'll actually use some of the spa facilities!

Partner

8/10

Excellent

23 Dec 2018

Verified traveler

Las Nubes is located at the end of the road which for us was absolutely perfect. Our room was the end room overlooking the water and trees, surely the most beautiful setting on the island. If you want a romantic vacation book room 26. It’s absolutely gorgeous. Enjoy!

Leisure Partner

10/10

Exceptional

26 Nov 2018

LucyN.

We liked the privacy of the hotel being the last one and closer to the beach then all the others we saw in the island, however the actual beach water was a little dirtier (or not as clear) as the rest of the beach area. Maybe it was just the time we went. Aside from that we very much enjoyed our relaxing stay. Oh, by the way...Food and drinks at their restaurant were delicious!

Leisure Partner

10/10

Exceptional

06 Oct 2018

Ann

A beautiful relaxing divine place to recharge!

The perfect getaway when you need to relax and get away from it all. Leave your smartphone at home or switch it off! We were upgraded to an ocean front junior suite on arrival. All the staff were lovely, cocktails delicious and food divine. Slept like baby for the whole holiday. Everynight cute turn down service with a delicious dessert left on the bed. A lot of attention to detail makes Las Nubes very special!

Partner

10/10

Exceptional

11 Sep 2018

Carlos

Location and just like the name...the clouds, close to heaven!

10/10

Exceptional

06 Mar 2018

jennifer

Perfect!

After a small hotel mix up (room paid for both available) Expedia was able to make up for it and relocated us to Las Nunez. At the end of the strip of hotels, this small
Resort offers the most privacy and tranquility. One of the most beautiful beaches on the Island, I would absolutely go back! Staff was amazing, no tv in the rooms, Wi-Fi not amazing (great place to disnconnect), pools not well lit and small but overall really did the job! Short taxi ride of golf cart rental from the main town and lots of restaurants and fun evening life! The most gorgeous sunsets I have ever seen!

10/10

Exceptional

20 Sep 2017

Verified traveler

Very nice hotel accomodations.\n\n

Hotel staff was awesome, helpful, and courteous. Although this hotel is the farthest form the downtown square, it was a golf cart taxi trip away. Expect the usual third world country inconveniences, and you'll be prepared for your stay.

10/10

Exceptional

12 Jul 2017

James

Absolute perfection in paradise

Amazing stay at the most beautiful hotel on the Island.

Family

10/10

Exceptional

20 Dec 2016

Verified traveler

LAs nubes - Excellent resort.

The check in process was quick and simple.
The view was the best part and the rooms are very comfortable.
A fee things to improve from the hotel:
1. Cleaning staff left the blankets outside our door and forgot to remove them.
2. They need to remember the pstents that people are sleeping still at 8am. Their children should not be runing around making noise so esrly.
3. Not enough padelling boards for more than 3 guests.

pros:
1. view
2. great mattresses
3. excellent food
4. polite staff.