Name: Comfort Inn Lehigh Valley West
Address: 7625 Imperial Way, Allentown, 18106, US

8/10

Excellent

04 Aug 2026

Susan

Great staff, great breakfast, clean rooms but could use some updating

10/10

Exceptional

03 Aug 2026

Erica

Breakfast was good, I loved the location, staff was amazing I will definitely stay again. The only thing I suggest is the cleaning staff check the rooms more frequently I stayed 5 nights I only got room service once because I caught someone in the hallway before me and my daughters headed out.

4/10

Poor

02 Aug 2026

Kara

Third worst hotel I have ever stayed at. The amount of rust in the bathroom made me grateful my tetanus shot was up to date. The room was extremely humid, everything felt wet and slummy. Everything needed a good scrub down.

8/10

Excellent

02 Aug 2026

Anjanette

Good hotel- clean but dated. Breakfast was good- many choices.

10/10

Exceptional

01 Aug 2026

Natalia

Very clean and nice staff

10/10

Exceptional

31 Jul 2026

Jerry

Very clean and nice room, helpful staff, and generous free breakfast

4/10

Poor

30 Jul 2026

Vincent

The staff was helpful. The property itself was dated. The shower backed up into the tub when we used it. The rating for the hotel was not accurate.

8/10

Excellent

29 Jul 2026

Thielly

Property staff really friendly and breakfast was nice, but the room floors and utilities were dirty.

10/10

Exceptional

28 Jul 2026

Matthew

Everything was great! Ashley when we first got in upgrade us to a king suite with whirlpool for our anniversary!

6/10

Pleasant

28 Jul 2026

Deanna

The bartender was such a help. we got in late, after the kitchen was closed. She helped in finding places to get food. Told us all about the area. great employee!! Other than that I didn't really have communication with other staff

10/10

Exceptional

28 Jul 2026

Luis

Everything is good

10/10

Exceptional

26 Jul 2026

Jo-Anne

Plenty of breakfast options, hot and fresh.

10/10

Exceptional

25 Jul 2026

Megan

Front desk was super helpful with correcting an issue for us. Area was clean and safe, and we were grateful for a dog friendly hotel.

10/10

Exceptional

25 Jul 2026

Sarah

Easy check in and check out and bed is comfy. Very basic so don’t expect any frills but it’s exactly what you need for a quick vacation

10/10

Exceptional

19 Jul 2026

David

Computer was extreamly slow and would lock up.

Friends_and_family Friends

6/10

Pleasant

18 Jul 2026

Ralph M

Check in personnel not very friendly. Breakfast was very good.

Partner

10/10

Exceptional

18 Jul 2026

Ryan

Rooms were clean and comfortable. Staff were all really friendly and helpful. Breakfast was hot and so good I ate too much. The only thing that could have made our experience better was if they had a pool. My family will definitely stay here again.

6/10

Pleasant

17 Jul 2026

Emily

This hotel is in a good location and despite its age it is clean and feels cared for. I felt bad for the woman at the front desk who was clearly being pulled in 5 directions at once.

Partner

2/10

Poor

13 Jul 2026

Ari

Dog urine on the comforter, they refused to refund for the night, and now it seems they blocked my number…

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Angela

Room was clean and comfortable. Staff was friendly and helpful. Breakfast was hot and well prepared. Staff keep item fresh, hot, and filled. Nice place to stay.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Adam

Clean room, good breakfast and the location was close to the highway.

Family_with_children

8/10

Excellent

09 Jul 2026

Rosemarie

Nice quiet room for overnight stay. You can tell the hotel is pet friendly but it’s clean and the staff were friendly.

Partner

10/10

Exceptional

09 Jul 2026

Steven

Rooms were clean, breakfast was surprisingly good

Partner

10/10

Exceptional

08 Jul 2026

Nichole

I had to book this hotel at the last minute after losing power from the severe storms on July 4, and I’m so glad I chose to stay here.

From check-in to check-out, everything was a great experience. The front desk staff was welcoming, polite, and very helpful. My room was clean, comfortable, and quiet, which was exactly what I needed after a stressful couple of days. I also really appreciated that it’s a dog-friendly hotel, so I was able to bring my Golden Retriever, with me.

The next morning, breakfast was excellent, and the staff serving it were incredibly friendly. The hallways and parking lot were clean and well maintained, and the housekeeping staff I encountered were just as kind and pleasant.

I also want to give a special thank you to the hotel manager, who was extremely helpful when my power was restored sooner than expected. They made it easy for me to cancel the extra nights I no longer needed, and the process was handled without any hassle.

Overall, this hotel turned an unexpected situation into a comfortable and stress-free stay. I would absolutely stay here again and highly recommend it to anyone looking for a clean, welcoming, and pet-friendly place to stay.

Pet

10/10

Exceptional

07 Jul 2026

Donna

Clean room
Friendly staff
Decent breakfast
Good parking

Family

4/10

Poor

07 Jul 2026

Alicia

The customer aervice was not to be desired. Staff would look at you like you were bothering them when asking them to do their job. Instead of taking airpods out to hear you, make you repeat yourself. Just not friendly at all. The water pressure in bathroom was so low that it was a chore just to wash my hands. We had to keep asking for towels and the room was not cleaned during our stay. If ever in the area again it wouldnt be my first choice. Overall the property is decent just need upgrading and more professional staff.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Charles

ALL GOOD

10/10

Exceptional

07 Jul 2026

Marsha

Spent 4 days n 3 nights property was clean breakfast was good and I like the closeness to amusement parks and food would stay again

Friends_and_family Family

4/10

Poor

06 Jul 2026

Lisa

Very disappointing. The color scheme is dark and depressing. The shower in our room did not work properly. I reported it to the desk but it was not addressed. No housekeeping services on a 2 day stay which only added to the feeling that it was not a well maintained room. The floor length mirror fell off the wall in our room and shattered.
There was a very nice breakfast buffet and staff were very pleasant!!

Partner

10/10

Exceptional

06 Jul 2026

Tanya

It was clean, quiet and the beds were comfy

Partner

6/10

Pleasant

05 Jul 2026

Tia

Low-price, no frills. Somewhat rundown feeling, and definitely in need of a deep clean, especially the carpets. They did not have a place to fill my reusable water bottle, and offered bottled water instead, which felt wasteful. Our bed linens were stained, which was off-putting, and when we requested housekeeping after two nights, they said it wasn’t available. The high Expedia ratings seem to be based on free breakfast and I should have taken my time reading critical reviews more closely. I wouldn’t stay here again.

Family

10/10

Exceptional

05 Jul 2026

Roberto A.

The staff was incredibly helpful, and the room was well-organized and maintained. However, the beds could have been a bit bigger considering the four people sleeping there. Despite this minor issue, the breakfast was excellent, earning it a perfect score of 10 out of 10. The location is convenient, just about 14 minutes from Dorney Park & Wildwater Kingdom and various restaurants. Overall, I highly recommend staying at this location if you’re traveling to or through Pennsylvania.

Family_with_children

10/10

Exceptional

05 Jul 2026

Allen

Right off the main highway!

Partner

10/10

Exceptional

05 Jul 2026

chelsea

Clean room a lot of parking and the AC was great during this heatwave

Partner

6/10

Pleasant

04 Jul 2026

Candace

The hotel itself was clean, but the hotel just felt really outdated. Our fridge was leaking water. The lobby seamed to have some kind of leak and there were just towels all around the garbage can. The beds had mattress pads on them, but they didn’t fit the bed.

Partner

8/10

Excellent

04 Jul 2026

Timothy

Friendly greetings

Pet

8/10

Excellent

01 Jul 2026

Purti

Good options of breakfast

Family_with_children

10/10

Exceptional

01 Jul 2026

Jatty

We have a very good time. Food was very good

Pet

10/10

Exceptional

29 Jun 2026

Michael

Room and property nice and clean, Very quiet, plenty of parking, breakfast far exceeded expectations. Great value and great stay

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Wayne

The breakfast was great. The parking is safe and close

Partner

10/10

Exceptional

28 Jun 2026

Lewis

Front Desk Staff very friendly and helpful. Clean room. Saturday evening had a couple drinks at bar watch soccer, friendly bartender and prices of drinks very reasonable. Breakfast Sunday morning was great. Plenty of parking. Options for food close by.

Self

10/10

Exceptional

27 Jun 2026

Dianne

Great hotel! Great breakfast.

Partner

8/10

Excellent

25 Jun 2026

Patricia

Good breakfast, clean room

Family

8/10

Excellent

18 Jun 2026

Cameran

It was a nice stay. We only stayed for the night. Room was clean and a comfy bed.

Partner

6/10

Pleasant

14 Jun 2026

John

A very serviceable if not elaborate business type hotel.

Came on a very hot evening,&was pleased that the A/C worked well.
Room was very clean&
Adequate in size. Furnishings looked a little dated—-

I’m
Le m. Mm in size. Decor was a bid dated everything was quite clean, although the overall looks like the place could use a bit of a makeover— peeling wallpaper in the hallway!

The only

4/10

Poor

11 Jun 2026

Jacob

The pictures shown on Hotels.com give the impression that the hotel is cleaner and newer than it actually is. There is no way this was worth $120 which we paid. $50 would have been a more fair price. Think of a hotel opened in 1980 and never had anything new added. This is the hotel.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Susan

Very quiet, comfortable. Very good breakfast with newspaper and apples for the road. Good recommendation for nearby restaurants.

Partner

8/10

Excellent

01 Jun 2026

Cheryl

Nice breakfast, convenient location.

Family_with_children

10/10

Exceptional

30 May 2026

Frank

Staff was great and the breakfast was outstanding. I have stayed there 5 or 6 times and it has never changed, also top notch.

Self

10/10

Exceptional

27 May 2026

James

.

10/10

Exceptional

25 May 2026

Joseph

clean; nice room; manager moved us to a room with a working AC as per our request; very professional staff; good stay

Pet

4/10

Poor

24 May 2026

Paul

Room smoke alarm beeped off and on our entire stay. Hotel did nothing to correct. Dirty looking room/bathroom. The room was not dirty but definitely well used and last the time for an upgrade.

Partner

10/10

Exceptional

24 May 2026

Sean

Clean comfortable room. Staff was great. Breakfast has many options and was fresh. Parking is free and plentiful.

Friends_and_family Family

6/10

Pleasant

23 May 2026

Dennis

I spent four days at this hotel. NO room service at all. Trash cans overflowing. No tolet tissue. Used same towels for four days. I stayed at this hotel many time over the last five years and I loved it. Now not anymore.

Partner

8/10

Excellent

19 May 2026

Carolina

Everything wa

10/10

Exceptional

01 May 2026

JOHN

yes

Business

8/10

Excellent

30 Apr 2026

Randy

Breakfast was terrible, skipped it and did Dunkin’ Donuts both mornings right up the street. Place could use a good cleaning in common areas. Beds were very comfortable with good pillows and room was quiet. Price was right. I would stay here again if in the area. Good location on interstate. Is located adjacent to large industrial park which was great for walking in the mornings and evenings although no sidewalks.

Friends

10/10

Exceptional

28 Apr 2026

Mike

It was a very clean and budget friendly motel. I would definitely stay there again. The breakfast was adequate, nothing amazing, but for the price it made sense. This will be my go to hotel when I am staying overnight, passing through Allentown.

Self

6/10

Pleasant

27 Apr 2026

Thomas

The room itself was comfortable, but there were a few issues. One of the seats had noticeable stains, and when the air conditioner first turned on, it gave off a burning smell. The main concern was that the room I originally booked was unavailable. Instead of the king room I requested, we were given a room with two queen beds.

Partner

4/10

Poor

19 Apr 2026

heather

The hotel definitely needs some love and attention...felt dirty...and the ac didn't work well at all ...the TV didn't work and our only option was to change rooms....for what I paid definitely not worth it...the staff was nice...but Im not necessarily satisfied my stay

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Laurie

Decent breakfast, clean room, comfortable bed. Would stay there again.

Friends_and_family Family

6/10

Pleasant

13 Apr 2026

cheryl

Disappointed with quality. Front desk staff Mike very hospitable. 4th floor wallpaper had a large tear at elevator. Beds not very comfortable. Breakfast attendant didn’t keep hot water filled. Maid on 4th floor supported need for additional bag well. In general felt appearance of staff was lacking and professional.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Karolina

The room was clean and spacious. plenty of parking. Nice staff. We did not wake up early enough for breakfast but there was a Cracker Barrel across the street. Good location.

Partner

8/10

Excellent

12 Apr 2026

Sharon

Our check in was great, the room was clean and well supplied. The bathtub/shower could use a little maintenance but otherwise, I have absolutely no complaints. The breakfast was very good will a nice selection and well supplied.

Partner

10/10

Exceptional

02 Apr 2026

Luke

We had a nice overnight stay here at Comfort Inn Lehigh Valley West. The room was large and comfortable, and the staff was very friendly.

Partner

10/10

Exceptional

30 Mar 2026

Vanessa

Very good

Partner

4/10

Poor

22 Mar 2026

Sincere

There was no hot breakfast which is one of the reasons we chose this location the place needs a real good update

2/10

Poor

17 Mar 2026

Naomi

Worst hotel I have ever been to

Self

10/10

Exceptional

17 Mar 2026

Sandra

The breakfast was good. Nice selection, excellent staff. The hotel staff was very pet-friendly.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Timothy

Clean room very nice staff

Partner

10/10

Exceptional

14 Mar 2026

Vicki

Comfortable clean room. Excellent value.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Tiffany

The room was clean and comfortable. Breakfast was great. All of the staff were very friendly and helpful. They made me feel like I was home.

Partner

8/10

Excellent

03 Mar 2026

Manuel Emilio

The breakfast is terrible. Everything else is good.

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Leonard

Clean

2/10

Poor

22 Feb 2026

Elizabeth

There was a stain on the top sheet. Room was very hot even when the fan was on the highest setting.

6/10

Pleasant

21 Feb 2026

Kathi

Very old, warn out. Staff very nice. Clean. Breakfast was good.

Partner

10/10

Exceptional

14 Feb 2026

Leslie

perfect stay. friendly staff. clean rooms. comfortable bed. nice breakfast. have stayed there before and will stay again.

Partner

10/10

Exceptional

06 Feb 2026

Luis

Every thing was great

Leisure

10/10

Exceptional

01 Feb 2026

Jessica

Room was great. Loved the stay!

Leisure Family_with_children

10/10

Exceptional

28 Jan 2026

Darryl

All good

Leisure Family

8/10

Excellent

28 Jan 2026

Di

Second night with the dogs next-door barking was annoying

8/10

Excellent

28 Jan 2026

Di

Check-in was great, even with a smoke detector battery beeping that had me move to another room. My second night, unfortunately, had two dogs next-door that kept barking and scratching at the door. Next time, I will stay on the top floor in the corner, where I belong.

Business_and_leisure Self

10/10

Exceptional

28 Jan 2026

Eileen

Pleasant and efficient staff. I had hand surgery and the man at the desk graciously opened a package for me.

Leisure Self

10/10

Exceptional

18 Jan 2026

Darin

Nice place.

8/10

Excellent

18 Jan 2026

Barry

There was a clump of hair in the toilet. I can only think that they pulled it from the shower drain and threw it in the toilet instead of the garage and forgot to flush it down.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Stacy

Very clean. Pet friendly! Staff there are super sweet!

Leisure Family

6/10

Pleasant

14 Jan 2026

Oruaro

Decent place to stay if you're on a budget. Friendly staff

Leisure Self

10/10

Exceptional

11 Jan 2026

Jada

Great stay

Leisure Self

10/10

Exceptional

07 Jan 2026

James

Excellent staff, spacious room, great hot breakfast, 10/10 recommend whether you need some where to stay while on the road, or if Allentown PA is your destination. You will not be disappointed.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Amanda

Comfy, clean room. Front desk staff was welcoming and very nice

Leisure Pet

8/10

Excellent

04 Jan 2026

Joel

No limpian las habitaciones frecuente mente

Friends_and_family Family

4/10

Poor

02 Jan 2026

Mollie

Room was extremely hot and the beds were uncomfortable and noisy

Friends_and_family Family

4/10

Poor

02 Jan 2026

Erik

No room service during my 2-day stay due to New Year’s Eve and holiday. Why is this considered acceptable, especially without prior notice? Very disappointed.

10/10

Exceptional

31 Dec 2025

David

Front desk very helpful

Business

10/10

Exceptional

31 Dec 2025

Jessica

Great breakfast, comfortable beds.

8/10