The Americus Hotel Trademark Collection by Wyndham

10/10

Exceptional

02 Mar 2026

James

Cozy and quiet

Partner

2/10

Poor

01 Mar 2026

michael

The Property was outdated and services were terrible. THe heat did not work in the winter. The Bartender was the concierge and overnight housekeeping . I would look elsewhere. We will never return to this property.

Family_with_children

10/10

Exceptional

23 Feb 2026

Joseph

Awesome enviroment , great staff, awesome stay

Family_with_children

10/10

Exceptional

22 Feb 2026

jennifer

Great hotel

10/10

Exceptional

19 Feb 2026

Stan

The rooms are spacious, clean and laid out nicely. Staff was very friendly. The room was very well priced for the location in downtown Austin and for the size and beauty of the room

Family

10/10

Exceptional

18 Feb 2026

Nancy

The staff at the hotel was amazing. Breakfast was outstanding.

Partner

10/10

Exceptional

16 Feb 2026

Gil

All of the above

Partner

10/10

Exceptional

14 Feb 2026

Thelma

Great hotel with exceptional staff. The room was nice and large. Plenty of room so a longer stay didn’t feel cramped. Hotel is in a walkable area. I’d definitely stay again.

Leisure Self

10/10

Exceptional

02 Feb 2026

Lyndia

The Valet was wonderful!

Partner

10/10

Exceptional

01 Feb 2026

Nichole

Valet guys super nice

Leisure Family

10/10

Exceptional

01 Feb 2026

Lindsey

Great room and staff

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Jonathan

Room was clean staff was amazing

Partner

10/10

Exceptional

31 Jan 2026

Jody

Our stay was wonderful. The room was large and very clean. The front staff let us borrow a space heater while the room heated up from the extreme cold temps outside. The hotel was super close to the PPL center where we were going to a concert.

Partner

10/10

Exceptional

31 Jan 2026

Randy

Room was very clean

Friends_and_family Friends

10/10

Exceptional

02 Jan 2026

Arthur

Every time I go to Allentown, I stay at the Americus Hotel, because the rooms are spacious and modern and the hotel is a grand example of class and charm that you will not get from a modern hotel. Bonus, it’s highly affordable! Whatever else you are in the Lehigh Valley for, the Americus is worth the trip on its own.for, thi

Self

10/10

Exceptional

23 Dec 2025

Georgina J

The room was comfortable and clean. James was friendly at check-in and helpful. Would have liked the temperature in the room to be cooler. 75 degrees is warm for sleeping. The pillows were a little hard . Everything was great that was the only improvement I could hope for. Really beautiful great job!!

Leisure Partner

10/10

Exceptional

27 Nov 2025

heather

Everyone was so helpful (being in a new city) and everything was nice!

Business Self

8/10

Excellent

24 Nov 2025

Katia

Rooms were unbearably cold. After the 5th time I complained, they finally offered a space heater in my room my last night.

10/10

Exceptional

20 Nov 2025

Traci

Luxurious room, good location

Partner

2/10

Poor

13 Nov 2025

James

The temperature doesn’t adjust in your room. Bathroom smelled like a sewer. Had to move rooms after unpacked. No refills of pods in room. Front staff was inhospitable.

Friends_and_family Family

8/10

Excellent

30 Oct 2025

James

The restaurant wasn’t open during the hours advertised. Otherwise, it was a great place to stay. We walked to the Vault for a candlelight concert and ate across the street at Tequilas….Id book again

10/10

Exceptional

26 Oct 2025

Meganne

Very clean and beautiful hotel. Staff is very friendly.

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Stephen J.

Fantastic trip, I’ll be back

Business Family

8/10

Excellent

14 Oct 2025

Tim

Historic downtown hotel

This is a downtown historic hotel with a big lobby and adjacent bar and eating area...think 1920s but nice. The rooms are big and recently renovated. My suggestion to management is just this...if your customer has a good night's sleep, alot of other sins are forgiven. So, in that regards, ditch the cheap pillows for good ones, and get comfortable hospitality mattresses. Apart from that, everything was fine.

Business

10/10

Exceptional

14 Oct 2025

Dustin

Na

4/10

Poor

13 Oct 2025

Eric

It sounded like i was sleeping on a sidewalk. Motorcycles and loud mufflers all night.

8/10

Excellent

06 Oct 2025

Perry

Great four-star stay. Would be a five star review but for the motorcycles and cars going back and forth on the main drag on weekends. Service, room and amenities were great though.

Friends_and_family Family

6/10

Pleasant

05 Oct 2025

Brittany

The room we stayed in had drop ceilings with the brightest, most uncomfortable bright white fluorescent lighting that not even the worst office building would tolerate. We tried to make do with the two lamps on the nightstands and the microwave range light for the duration of our stay because these lights were so aggressive. The “queen” bed was actually a double. I’m 5’8” and my feet hung over the edge. The overly-soft mattress rested on what I assume was a broken or worn out base, which led to me and my husband rolling into the center of the small bed each night. The walls are paper thin, our door wouldn’t shut without slamming it, and the floors are cheap and poorly installed. Even on the 10th floor, we could hear the traffic and street noises like we were outside at ground level. The water pressure is abyssal and I am so glad I washed my hair right before we travelled so I didn’t have to try to do it here. Just washing my body and getting all the soap off was a challenge.

The rooms are spacious in terms of square footage, though the layout is very weird. It was nice having a mini fridge and microwave, and the A/C unit was loud enough to drown out some of the noise. That’s probably the nicest thing I can say about this place.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Joseph

Nicely decorated rooms.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Clare

Everything was perfect. Beautiful architecture in a historical building. Staff was excellent and very accommodating.

Leisure Partner

6/10

Pleasant

21 Sep 2025

LORI

The location to the venue was ideal! The valet parking was as great! Since we did not have instructions on how to operate the thermostat, we had to go down to the front desk and ask for assistance. Fortunately, she was able to do it from the front desk computer. The breakfast was good. Jordan, our waitress, was fantastic!

We had to call the front desk twice to try to get our TV working.The first time I was told someone would be up to fix it. The second time I was told a maintenance man won't be in until Sunday to fix it. We left Sunday morning around 9:15.

The other issues we had in our room were:
-coffee maker did not work
-TV did not work
-No Internet
-no binder with restaurants or other local attractions
-no instructions on how to operate the thermostat since it was freezing when we arrived.

The front desk clerk also asked what they could do to rectify our situation. I said to comp our room 50%. She made a list of the above issues and was going to give it to CeCe, the manager, Sunday morning. After breakfast, we learned she would not be in until 9 or 10 am. We could not wait to leave. The issue still was not resolved when we left the hotel. Not a very good, first time guest experience.

Leisure Partner

8/10

Excellent

20 Sep 2025

Gregory

Beautiful 1920s era hotel. Room was clean and spacious. Mattress was a bit too soft but not terrible. No parking and valet is $35/day. Or park in garage up street. Staff was very warm, welcoming, and attentive. Only complaint is that I had requested a late check out day before check-in and was granted it for a $30 added fee. Woke up morning of check-out to a message my late check-out was denied due to 3 weddings booked for the night. Front desk did apologize for mix-up. Was never charged so no harm, no foul.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Thomas

Wonderful

It was a wonderful day besides the toilet being clogged other than that the room was wonderful noisy at night first time being in Allentown

Friends_and_family Friends

4/10

Poor

20 Sep 2025

Thomas

We chose this hotel due to the convenience to walk to the PPL center. The room was spacious and nice overall. However, there was a used wash cloth still hanging on the curtain rod and an empty toiletry bottle on the tub. It was also very noisy inside and out, which made it difficult to get any sleep.

Leisure Partner

8/10

Excellent

09 Sep 2025

Michael

Great room selection, very pleasant staff however it took 2.5 hrs for breakfast in lobby restaurant and valet lost my car keys. After several attempts to locate them, I had to walk to the lot myself and I found them on the outside windshield. So the keys were out in the open all night, not acceptable. Very unhappy with the way the stay ended. At minimum, I expect my $35. valet fee to be refunded. I can be reached at 917-880-0235

Leisure Friends

4/10

Poor

09 Sep 2025

ERIC

There were young guests at the hotel seemingly as long term residents. Very noisy. 1st floor.

Business Self

10/10

Exceptional

09 Sep 2025

Jim

Two thumbs up!!

Well maintained older hotel. Huge room and excellent beds/furniture. Great service, location and amenities. Felt I got a steal at the price they charged for this room. Highly recommended!!

Partner

10/10

Exceptional

08 Sep 2025

Mike

Walking distance to ppl center

Leisure Family

8/10

Excellent

06 Sep 2025

Elizabeth

Great place

Would of been 5 stars except $25 a day to Valet Park, thats excessive. Everything else was great

Partner

10/10

Exceptional

05 Sep 2025

PETER

nice clean hotel; breakfast was cheap and delicious

Leisure Family

10/10

Exceptional

05 Sep 2025

Doreen

Excellent hotel.

All hotel staff—from valet to front desk to bartenders were all so helpful, pleasant, and professional. Everyone went out of their way to make sure the stay was pleasant The service definitely exceed expectations! The place was very clean and comfortable.

Friends_and_family Friends

6/10

Pleasant

03 Sep 2025

Ryan

Friday night stay

It seems that the entire building has some notable noice concerns, whether its from the racing intercections on the one way streets - to the water pipes / elevators. The staff was great - but I can not recommend a stay here for people desperately wanting to get some quality sleep.

Partner

2/10

Poor

02 Sep 2025

Melissa

Unfortunately the room was filthy with hair on the bathroom floor. The staff was nice and apologetic

6/10

Pleasant

23 Aug 2025

Jon Christopher

I should preface this by saying I live historic properties and accept the quirks as part of the experience. This hotel could use an update. It wasn’t horrible but it wasn’t remarkable.

The staff were awful. Literally did not care, and seemed bothered by my presence. The staff makes this a 3 star hotel. Don’t expect much and you won’t be disappointed. Bar and restaurant close early.

Business_and_leisure Self

6/10

Pleasant

22 Aug 2025

Verified traveler

Booked a double queen room but when we checked in was told the reservation system will book more than they have available so we had to get one king bed. Rooms were pretty nice & staff was very friendly and helpful. We were there on a Saturday night and despite being on the 4th floor the sounds from the street were loud. Overall though would consider it a good value for the price.

Friends_and_family Family

8/10

Excellent

17 Aug 2025

Cindy

The hotel is quite nice and located in walkable distances to many pubs and restaurants. That is a good thing because the Windows on 6th restaurant is awful. It's a good place for a drink before going back to your room thanks to a very friendly bartender but my wife and I went for breakfast the next morning and it was a disaster. There were no other patrons and it was over 20 minutes before we were able to order. It then took another 20 minutes for our food to arrive. The pancakes were the worst I ever had and the mushroom and gruyere omelette which is on the menu did not have any mushrooms in it. Stay at the hotel but eat somewhere else.

Leisure Partner

6/10

Pleasant

15 Aug 2025

Jeffrey r

Our first time staying there. The room was very nice. The bed was comfortable and the pillows were comfortable. That’s it. Our room was next to the emergency exit which had all the piping and water pipes going through it. It sounded like someone was power washing the walls all day and all night long. It was constant water, flushing and pipes banging. We were going to ask to be moved to a different room but we thought maybe the noise would stop. All night, loud noise, constant, banging pipes,it was horrible. We got absolutely no sleep. We should have just asked for a different room and hopefully that would’ve solved it. Checking in. Service was good. Checking out there was no one at the desk for about 15 minutes. We were standing there waiting with another couple waiting to check out, so we went to the breakfast area and no one was there either. Then a girl came out, apparently in charge of the service desk and the breakfast area. She did not seem to know what she was doing in the breakfast area, but she did help us out so that’s good. Then she ran over to the service desk and told us we could just leave. So we just left.

Friends_and_family Family

8/10

Excellent

06 Aug 2025

Lorri

Speed racing is a real problem in our cities nationwide but it is extremely horrid in Allentown. The property was so accommodating to help rectify the noise by putting us in a higher apt on the backside. The entire staff is very nice esp CeCe the front desk mgr!

Business_and_leisure

8/10

Excellent

02 Aug 2025

Dolon

Great hotel

Great hotel, room and amenities. We reserved their two bedroom, 2 bath suite and it was really wonderful! Check-in was smooth and fast. Only the hotel valet and bell boy service could have been better !

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

David

The girl at front desk was amazing … friendly, helpful and just a great asset to the business

Leisure Family_with_children

10/10

Exceptional

21 Jul 2025

Robert

Nice size room and the restoration was well done.

Leisure Self

8/10

Excellent

18 Jul 2025

Jeffrey

The hotel has character and the room was clean and spacious

Leisure Family

10/10

Exceptional

09 Jul 2025

ellen

Excellent

We loved our stay at the Americus Hotel! The 1927 Art Deco vibe is absolutely stunning and gives the whole place so much character and charm. The rooms were spacious, comfortable, and had everything we needed for a relaxing stay.

The restaurant was a highlight. Delicious food, beautifully presented, and very reasonably priced. Service throughout the hotel was friendly and helpful, from check-in to dinner.

There was a bit of street noise and some weekend partying in nearby rooms, but it didn’t really bother us and felt in line with the downtown energy. All in all, a great experience... we will definitely stay again!

Partner

8/10

Excellent

09 Jul 2025

Salim

The hotel itself is great. Excellent location and spotless cleanliness (10/10). However, the front desk experience was disappointing, as the woman who greeted us had a noticeable attitude. While the bed was clean, the mattress was far too soft and uncomfortable. It felt like I was sinking into it. Another issue was the cleaning staff loudly knocking and shouting “room service” at 10 AM, despite check-out not being until noon. Also, the in-room coffee could really use an upgrade.

Leisure Partner

10/10

Exceptional

25 Jun 2025

Donna

Great staff! Very welcoming and friendly. CLEAN rooms. Unique setting

Leisure Family

4/10

Poor

22 Jun 2025

Michele

Facility was what to be expected for a renovated hotel, very basic and old. Main entrance was open and nicely painted. Staff were friendly. Biggest downfall was the newly opened nightclub downstairs and the sheer volume of base pounding throughout the walls! Started around 8pm and went to 1:30am. It was awful and we didn’t get any sleep. Would not recommend this site at all if club is open.

Leisure Family

8/10

Excellent

13 Jun 2025

David

Hotel is renovated and very nice. Conveniently located to PPL Center. Staff at check-in and valet not friendly.

Leisure Friends

10/10

Exceptional

07 Jun 2025

Laurie

Gorgeous, great location

Leisure

10/10

Exceptional

31 May 2025

Lana

Beautiful, clean hotel

Leisure Family

10/10

Exceptional

30 May 2025

Rene

Great place to stay.

Business Family

6/10

Pleasant

22 May 2025

Amanda

Too noisy for sleep, everything else was okay. I picked this hotel was because it is walkable to PPL center for a graduation.

Business Friends

6/10

Pleasant

22 May 2025

Amanda

Pro: conveniently located and the room is spacious
Cons: the soundproofing is very poor and pretty old hotel
I rented a 2 bedrooms suite but unfortunately was given a unit on the 1st floor. Because they installed a portable air conditioner to each room, the window was sealed with tape, resulting in zero sound insulation. There were many cars passed by and revving engines throughout the night, making it impossible to sleep.
The check-in and out were easy.

Business_and_leisure Partner

10/10

Exceptional

19 May 2025

Beth L

A very cool hotel. Easy walk to the Music Hall. These people know how to make accomodations handicap accessible! Wide doorways, furniture arrangement, bathroom handrails and shower seat. The best we have ever had!

Leisure

10/10

Exceptional

16 May 2025

kristin

The hotel is beautiful. Service was amazing. Bed was super comfy. I’d recommend this hotel

Leisure

8/10

Excellent

12 May 2025

Verified traveler

NEEDS STAFF HELP!!!!

The stay was good. The hotel needs help with staff. The standouts were Grant, Jaleel and Pascalle. They helped us and were great. Room service was non existent. We asked at the front desk when we would get it and they told us they were short handed and would get to us later. Never got to us in Room 513.

Friends_and_family Family

6/10

Pleasant

11 May 2025

Stewart

HISTORICAL HOTEL!

Historically the Hotel is great. Nice to see an almost 100 year old building is being kept up and clean. The hotel seemed to have a staff shortage and some of the staff members of the hotel were jumping through hoops to try to make our stay pleasurable. Some of the staff like Grant, Jaleel and Pascalle were GREAT. Grant always was there for our BIG group and attendend to all our needs in a friendly and professional manner. Pascalle was AMAZING and made our Mothers Day breakfast a pleasure. Grant wound up being our waiter and was AMAZING as well. The Doorman/ Valet Jaleel helped our whole party get our stuff in and out of the hotel with ease and professionalism. Housekeeping however was terrible.Asked at the front desk when housekeeping would be up and was assured they would be up later in the day but never came. All in all our party had a good time. If I'm in the area in the future I would stay here again. The rooms were nice and clean and the beds were very comfortable.The hotel has a lot of cool stuff and restaurants right in walking distance.

Friends_and_family Family

6/10

Pleasant

06 May 2025

Alec

Staff is very friendly and helpful! Especially Alexis at the front desk. There is A LOT of noise from hallways that you hear inside the room and the AC is not very powerful. Also, there is a lot of road noise even on a higher floor.

Leisure Friends

6/10

Pleasant

11 Apr 2025

Nicholas

Everything was average to below average

Business

10/10

Exceptional

03 Apr 2025

Jennifer

*

Leisure Friends

10/10

Exceptional

01 Apr 2025

Kathleen

The room was much larger than i expected, and everything was nicely appointed. It was in a great location and i could walk to everything i needed.

One negative: the bathtub was a step-in but no grab bars. Grab bars should be standard.

Leisure Self

10/10

Exceptional

01 Apr 2025

Nancy

Beautiful old comfy hotel

Leisure

10/10

Exceptional

31 Mar 2025

Peter

Beautiful, updated, historic hotel! Staff were great! Convenient to the PPL center.

10/10

Exceptional

30 Mar 2025

Karina

Rooms are really nice
We loved the area

Leisure Family

10/10

Exceptional

30 Mar 2025

Rosa

It was perfect

8/10

Excellent

28 Mar 2025

robert

Nice hotel

10/10

Exceptional

18 Mar 2025

Verified traveler

So relaxing

Man I have never slept so good. The room was clean and I enjoyed. The mezzanine was comfortable to just kick back and talk on the phone. The only thing was I asked if there was a private lot for Valet parking and was told yes they did that they have an agreement with a lawyers office but when I woke up my car was parked on the street on the side of the building

Self

10/10

Exceptional

18 Mar 2025

Frank

Great hotel and Allentown, Bethlehem and Easton are surprisingly very interesting places to visit.

Leisure

10/10

Exceptional

15 Mar 2025

Andrea

Everything I needed

4/10

Poor

10 Mar 2025

margaret

The architect

Leisure Partner

10/10

Exceptional

09 Mar 2025

Shawna

Very nice and clean. We did have the shower not want to drain properly but I let them know and suspect they took care of it. Would stay again.

Business

8/10

Excellent

01 Mar 2025

Natalie

Overrated

Room was nice and the restaurant service was very good, but the hotel needs to update their listing. Valet parking was $35, there was no self parking, and street parking is metered and not really an option. Front desk staff had no idea about rates at the nearby parking garage, and was unfamiliar with restaurant hours. I felt like they couldn’t care less if we stayed there or not. There are many other choices in the area, next time I’ll stay else where.

Partner

8/10

Excellent

21 Feb 2025

Diane

Parking was an issue

Friends_and_family Friends

10/10

Exceptional

16 Feb 2025

Sophia

Amazing Taste of History

Had a company event there and stayed in the hotel. It was a great stay. The hotel is beautiful and the story behind the restoration is amazing.

Business

10/10

Exceptional

08 Feb 2025

Denise

It was a great overnight stay!

10/10

Exceptional

26 Jan 2025

Marni

This is our go-to in Allentown! Great location, big rooms, gorgeous, historic hotel.

10/10

Exceptional

19 Jan 2025

Arthur

Classy and elegant, but affordable!

The hotel is nearly 100 years old and still exudes that classic character, but the rooms are very modern. The rooms are huge compared to other hotels, and also has a much bigger bathroom. The beds are very luxurious as well. If I’m ever in Allentown, this is the only hotel I want to stay in!

Self

10/10

Exceptional

14 Jan 2025

Laura

Suite room was excellent. It was clean (including all dishes and counters and bathrooms) and large and good service. Good location as near science museum and restaurants.

Friends_and_family Family

10/10

Exceptional

06 Jan 2025

Matthew

Great service and the rooms were SPACIOUS and clean.

4/10

Poor

31 Dec 2024

Niki

We booked a mobile accessible bathroom because I am in a wheelchair. The bathroom had bars to hold onto in the shower but had a tub that is not mobile accessible. The hotel has a bar/restaurant but is has been closed for renovations. The hotel website still advertises the restaurant even though it is not open. Not having an option on premise severely limits my independence in a wheelchair. I would be able to access the restaurant to get something to eat/drink on my own. There was a makeshift bar set up in the lobby for 3 hours on Friday and Saturday, but it had very limited options. There is a restaurant near by the hotel has an agreement with where you can sign the bill to your room, but it is too far for me to wheel myself. We would have loved to watch the football game in the restaurant in the lobby on Sunday, but had to leave the hotel. If we knew the room was not mobile accessible and the restaurant/bar was closed, we would have booked elsewhere. These two factors dramatically affected our trip. When I brought these up at the counter, no remedy was offered

Leisure Partner

10/10

Exceptional

30 Dec 2024

Daniel

Historic Hotel in every detail

10/10

Exceptional

27 Dec 2024

Michael

My girlfriend and I stayed here so we could see John Legend perform for his Christmas tour and we were absolutely delighted to stay here. The service was kind and helpful. Food and drinks at the restaurant we amazing and all the people were so kind. The room was clean and the beds are HUGE and very comfortable. We can't wait to plan our next stay!

Leisure Partner

2/10

Poor

26 Dec 2024

Kaitlyn

If you want heat than don’t stay here

No heat during Christmas week. Was not allowed to raise the heat above 72 degrees. Was 19 degrees outside during g Christmas week. Pure greed & evil.

10/10

Exceptional

26 Dec 2024

Tiffany

Suite was super nice and spacious. The lobby was decorated beautifully for Christmas and the receptionist made checking in fast and easy. Only downside is that there’s not really good parking around the area. They should also update their website as valet parking is $35 per day.

Leisure Partner

10/10

Exceptional

20 Dec 2024

Marie

Convenient to PPL center. Clean and comfortable.

Leisure Partner

2/10

Poor

15 Dec 2024

Fernando

This extremmely old hotel should be demolished.

Leisure Family

6/10

Pleasant

09 Dec 2024

Heather

The rooms are cold and there is no temperature control. The building is old and pretty cool but it is also very loud due to the traffic outside. The bathroom had a vent but no way to turn it on. The beds were horrible, rubber and we sunk to the middle...It was one night and walkable to where we needed to go.

Leisure Partner

10/10

Exceptional

09 Dec 2024

Patricia

Americus Hotel is beautiful friendly inexpensive and a very wonderful hotel. I really like them and will be staying there a lot in the future.

10/10

Exceptional

09 Dec 2024

Kevin

Was a great time away. Nice rooms and great bar and restaurants. Great Staff

Leisure Partner

10/10

Exceptional

09 Dec 2024

Christian

Very nice, clean and comfortable

Business Friends

6/10

Pleasant

03 Dec 2024

Lawrence

Place was clean conveniently located near the PPL center as we were going there to see creed. Only negative is we waited 45 minutes for breakfast the day we checked out. Staff was very nice and accommodating.

Leisure Partner