Name: Hilton Garden Inn Allentown Airport
Address: 1787-B Airport Road, Allentown, 18109, US

10/10

Exceptional

24 Jul 2026

Antoenetta

Doug the shuttle guy is so sweet n nice also Doug is just as sweet!! Front Desk ppl are very nice n professional

8/10

Excellent

22 Jul 2026

Rosa

Great 👍

10/10

Exceptional

17 Jul 2026

Steve

It was our20th or more stay there. It is my wife and mine favorite getaway. Close to the casino ( 20 minutes) easy drive and some good restaurants close.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

nona

It was very nice.. We noticed the bathroom didn't have an exhaust fan, it was a really hot weekend ( temps higher than 100°). We propped the bathroom door open when using it. Also the hotel outside doors were accessible without room card. So. A. Safety issue for lone travelers (especially women). Otherwise everything else was terrific.

Friends_and_family Family

4/10

Poor

06 Jul 2026

Ronald

The stay would have been better had it not been for a blackout that lasted for multiple hours. We were told we could get a full refund if we chose to leave however there was no compensation if we chose to stay. I was in the process of leaving after going up and down 4 flights of steps when the power came back on close to 11pm. I was too tired to drive home and afraid the weather could impact the drive so once the power came back I stayed. You would think the hotel would have a back up generator but I guess not. If I were the hotel owner I would give a comp night to all guests that stayed after the blackout if they had checked in prior to it or something. It's not a good look for the hotel.

Family

6/10

Pleasant

05 Jul 2026

Angela

The property was dated and the rooms looked nothing like the pictures.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Kris

Clean, well-maintained property.

Partner

8/10

Excellent

22 Jun 2026

Kenneth

The hotel is conveniently located, clean and well maintained. Food and drinks were good.

Self

6/10

Pleasant

21 Jun 2026

Deanna

This place was not worth paying extra. Building is falling apart, water damaged and smells like mold in some rooms. Pool was only indoors and super unimpressive. Breakfast was not complimentary so this confused a lot of families.. for half the price I should have just stayed at Red Roof lol. Staff was very warm and friendly though. This just doesn’t give Hilton vibes.

Family_with_children

6/10

Pleasant

21 Jun 2026

Rochelle

The only issue we faced was the blankets on the king size bed were smaller than expected. The staff was amazing and we had no other issues with the hotel.

Partner

10/10

Exceptional

10 Jun 2026

Lisa

Nice place with a little restaurant and bar. Staff were very accommodating and helpful.

Partner

8/10

Excellent

09 Jun 2026

Deanna

We were own a road trip and this was a very convenient place for us to stay. We did choose it because it had a gym with free weights, but only if you are very very strong. I stayed with my husband and the weights start with 15 pounds, so great for my husband, but I needed the 10 pound. Didn’t do me any good and we specifically chose the Hilton because of the photos of the free weights shown.
Didn’t have the best experience asking for one taco when only three were available at a time. The server was curt with her reply. Love Hilton’s, just not as happy with this one.

Partner

10/10

Exceptional

07 Jun 2026

Lanie

The room was clean and comfortable. The staff were very friendly. The breakfast was reasonably priced and good. The shuttle to the airport was a great amenity to have.

Self

10/10

Exceptional

05 Jun 2026

Sadrad

Ok

8/10

Excellent

27 May 2026

Jabree

Clean room great staff

Partner

10/10

Exceptional

24 May 2026

Nicole

Very friendly staff! Very accommodating

Self

10/10

Exceptional

23 May 2026

debra

Clean room, comfortable beds quiet,bid TV,nice size room.

Partner

8/10

Excellent

21 May 2026

Heidi

The staff was so friendly and helpful. The pool and hot tub were great. As for the room, beds were so comfortable! The bathroom was clean, but it took 15 minutes to get hot water in the shower. The curtains closed but had little rips in them. I would stay again.

6/10

Pleasant

12 May 2026

Denise

Breakfast and dinner menu was good.
Staff was friendly
Room smelled.

Friends_and_family Family

6/10

Pleasant

06 May 2026

Wynter

Blood stain on my pillow, dirty foam in the hot tub and the exercise room smelled like sweat. The breakfast attendant was great and they did apply a discount due to the stained pillow. The bed was comfortable and convient location

10/10

Exceptional

01 May 2026

William

Easy Checkin. Room was excellent. Shuttle to and from airport was excellent.

6/10

Pleasant

23 Apr 2026

Richard

Hotel room was comfortable with all the amenities. Bathroom fan did not work and trash bin located on the floor where I was staying was not emptied for two days.

Family_with_children

10/10

Exceptional

19 Apr 2026

Heather

Upon checking in we were put in a king room instead of double queen. Kim made it up to us and gave us a cot and breakfast for 1 morning for the inconvenience. I will definitely be staying here again the next time we’re in PA.

Family_with_children

8/10

Excellent

18 Apr 2026

Nargiza

Breakfast wasn't included 🙁

Family_with_children

10/10

Exceptional

13 Apr 2026

Robert

Just stayed for one night before early morning flight. Checkin was fast and efficient. The room was as stated and everything worked. Bathroom was super nice with a great shower. Towels of high quality and the shower spacious. Checkout in the morning was almost instantaneous.
The location is right on airport road and although the road and nearby rt 22 highway could be noisy our room was very quiet.

Partner

10/10

Exceptional

05 Apr 2026

Michael

The staff are always great!! And they love our pup.

Pet

8/10

Excellent

04 Apr 2026

David

The pool was not gutted and hit tab was broken

Leisure Family_with_children

8/10

Excellent

24 Mar 2026

Charlie

Our room was great for an airport location :)

Partner

8/10

Excellent

21 Mar 2026

Yan

Clean rooms but a dated property. Traffic noise on the road-facing side was an issue for one of us. When we asked to switch rooms, we were told the opposite side of the building is even noisier due to trucks. Good for a quick stay, but not the quietest location. There's guest laundry on the property.

Family

10/10

Exceptional

18 Mar 2026

Shea

The overall facilities are showing a little wear and age, but overall it was a very pleasant stay. The room was clean, and the staff was incredibly polite and welcoming. I also sat down for breakfast in the morning which was delicious and the priced better than most other dining options. If I find myself in the area again, I'll be booking here.

Self

10/10

Exceptional

18 Mar 2026

Valerie

I will definitely stay at the Hilton Garden Inn again. The room was very quiet and the bed was comfortable. I also appreciated that, unlike many hotels, there weren't any appliances or outlets that had lights on them. Usually, I have to cover multiple glowing lights at night to sleep. The room and bathroom were spotless and clean. After a long car ride, I made use of the hot tub and pool, which were both clean. The front desk staff were friendly and helpful, as were the restaurant and bar staff. They make a very good vodka martini. The location is excellent - close to the airport without airport noise and with easy access to Allentown, Bethlehem, and Easton.

Self

8/10

Excellent

15 Mar 2026

Skyla

Tile in room was broken, toilet paper holder not on wall. However pool was wonderful and staff was amazing!

10/10

Exceptional

15 Mar 2026

Nathaniel

Everything was in great shape

Partner

8/10

Excellent

15 Mar 2026

John

Property cleanliness was below average. Staff was friendly. Room cleanliness was average.

10/10

Exceptional

12 Mar 2026

Reynier

Cloruo control in the pool , take care

6/10

Pleasant

08 Mar 2026

Brendaliz

First room (412) the tv didn’t work. Couldn’t get on Netflix , you tube, Apple TV.
We were moved to another room (410). TV worked but the room was more run downed.
Cabinet accessories were broken and loose.
Staff was great in accommodating us.

Partner

8/10

Excellent

01 Mar 2026

Christine

Nice staff

Family_with_children

10/10

Exceptional

26 Feb 2026

Faramarz

This trip was one of the best experiences for me and my girlfriend, and overall everything was positive.

Our stay coincided with a severe winter storm that caused power outages in parts of Allentown, including the hotel. The outage created major disruptions — key cards malfunctioned, heating systems failed, phones were down, and essential services stopped working. Despite the chaos and obvious pressure, the staff performed admirably. I would especially like to recognize the manager Ms. Kim , who demonstrated exceptional leadership and composure during a very stressful situation. As a surgeon accustomed to high-pressure environments when critical systems fail, I can say the situation was handled as well as it possibly could have been.

For future emergencies, a temporary heating solution for lobby staff would make a meaningful difference, as they were assisting guests in the cold. Additionally, a small portable generator for minimal stairwell and exit lighting — or assigning staff to guide guests with flashlights — would further enhance safety.

We are sincerely grateful to the manager and the entire team for their professionalism and dedication.

Partner

2/10

Poor

24 Feb 2026

Vlad

I am writing to formally request a refund or substantial compensation regarding a recent reservation I made through Expedia.

Prior to contacting you, I spoke directly with the hotel management. They informed me that because the reservation was made through a third-party booking platform (Expedia), any refund or compensation request must be handled by you.

The primary reason for booking this property was the availability of a hot tub, which was advertised as an amenity. Unfortunately, the hot tub was closed during our stay. This was a major factor in our decision to book this hotel, and we were not informed in advance that it would be unavailable.

In addition to that:

One of the rooms had no shampoo upon arrival. We notified the front desk and were assured it would be refilled, but no one ever came to address it.

The bed sheets in one of the rooms were visibly dirty, with brown stains on them.

We booked two rooms in total, and the overall experience was extremely embarrassing in front of my group of friends.

This was a very frustrating and disappointing experience that fell well below reasonable expectations, especially considering the price paid.

Given the circumstances, I am requesting either a full refund or a substantial partial refund to compensate for the inconvenience and poor conditions.

10/10

Exceptional

22 Feb 2026

Scott

Room was spacious and clean.

10/10

Exceptional

30 Jan 2026

Maryjulia

A lovely hotel. Room was spacious, clean, and quiet.

10/10

Exceptional

25 Jan 2026

Kristine

Very comfortable beds and pillows. Great restaurant. Very friendly staff. Had a wonderful stay and would definitely stay there again.

Leisure Family

10/10

Exceptional

18 Jan 2026

Jennifer

Great staff. Clean room. Very comfy

10/10

Exceptional

18 Jan 2026

Michael

Always great and they treat our dog like family.

Leisure Pet

10/10

Exceptional

13 Jan 2026

Dawn

clean room and helpful staff

Leisure

8/10

Excellent

01 Jan 2026

KIMBRA

We stay at this hotel quite often , but we haven’t been here in about 7 months. They have the most comfortable beds EVER !!! But we did notice this time that it’s starting to look a little worn, there were marks on the floors and the main halls were dirty. There use to be a nice breakfast area and that is no longer there. Yes we will stay here for the beds and the rooms are clean.

Leisure Partner

6/10

Pleasant

29 Dec 2025

Robson

The internal restaurant may take some time to serve you. Additionally, the laundry only accepts coins, so you need to have cash as they don’t charge it to the room.

2/10

Poor

28 Dec 2025

Pamela

Por no hablar inglés yo pagué el desayuno de los 4 y atendieron a todas las mesas y pidiendo no nos dieron el desayuno al final me dijeron q ya cerraron la cocina y que no no pueden atender después llamo recién alguien que hablaba español y que ya no había comida y como que si fuera perro me llevo un pan tostado porque mi hijo estaba llorando que tenía. Hambre y nosotros fuimos los primeros en bajar

Leisure Family_with_children

6/10

Pleasant

27 Dec 2025

Megan

The toilet paper holder was broken, the pool was freezing unable to put my kids in . Wish just the pool was a decent temperature was below freezing like being outside on a winter day. The hot tub was gross and not taken care

Leisure Family

10/10

Exceptional

27 Dec 2025

Maurice

Friendliness of staff.

10/10

Exceptional

21 Dec 2025

Michael

Always a great stay and they treat our pup like family.

Leisure Pet

10/10

Exceptional

21 Dec 2025

Nicole

Clean room, friendly staff. We were able to get a shuttle to local restaurants for dinner which was great. Alsk had afternoon hot chocolate and apple cider out. Very nice touches

Leisure Partner

10/10

Exceptional

19 Dec 2025

Harry

Rooms were clean, well appointed and very comfortable. Hotel staff were extremely friendly and accommodating. When we checked in we requested a roll away. By the time we checked in, unloaded our luggage and went to our room, the bed was there!

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

Rosa

Yes everything was great

10/10

Exceptional

15 Dec 2025

Juan

Yes

8/10

Excellent

30 Nov 2025

Michael

Overall great place , clean room and very convenient. Only downside was cleanliness of the hot tub, floating hair everywhere and only one working jet .

Leisure Partner

6/10

Pleasant

29 Nov 2025

Jeanne M

Need to put some hooks in the bathrooms. No place to hang clothes. Also, bathroom door would not stay open.
No written instructions re TV.

10/10

Exceptional

27 Nov 2025

Tyler

Room was clean. Staff was friendly.

Self

6/10

Pleasant

27 Nov 2025

James

Bathroom and Shower seemed worn and on cleanly

Partner

10/10

Exceptional

25 Nov 2025

Barry

Courteous staff. Clean and tastefully decorated

Leisure Family

10/10

Exceptional

25 Nov 2025

Jill

Check-in was fast & easy. Very friendly desk folks. Room was in perfect order and the cooked to order breakfast was a nice surprise.

Business Self

10/10

Exceptional

24 Nov 2025

Alexander

Clean. Welcoming. Comfortable. Great stay.

Partner

6/10

Pleasant

23 Nov 2025

Moorean

Check in is at 3:PM- however room was not available until 3:45 PM
When room was available, we had to call front desk to request bath towels- none were in room
However, they were delivered about 25 minutes after the call

Leisure Family

10/10

Exceptional

23 Nov 2025

Dawn

When I checked in last nught, the front desk representative was very courteous and attentive. She greeted me with a smile and even offered to make me coffee when I inquired about where I could acquire coffee which made me feel welcome and special.

Leisure Family

4/10

Poor

21 Nov 2025

Daniel

We reserved a handicap room for three nights. Upon arrival we were told they had given it to someone else and we could have the regular room.

The lady at the front desk was kind but unable to do anything for us. We were told we could have the room we reserved the next morning.

One of the reasons we came to this hotel was because it had a pool and our children like to swim. Upon arrival we were told that the indoor pool was cold and that was not a lie. It was far to cold for the kids.

We stayed one night because it was too late to do anything else and then checked out and went to a more accommodating hotel for the rest of our stay.

The good: The staff was kind although unable to help. And the hotel was clean.

The bad: The reservation that I made two days prior was not honored. Thought they have a pool and hot tub as advertised, the pool is super cold and the hot tub was lukewarm at best.

Business_and_leisure Family_with_children

8/10

Excellent

21 Nov 2025

Emily

Very decent! Clean rooms and wonderful staff.

10/10

Exceptional

18 Nov 2025

John

The staff were great!

Partner

10/10

Exceptional

10 Nov 2025

Thomas

Ditto

10/10

Exceptional

10 Nov 2025

Jayne

Staff very courteous. Room clean.

10/10

Exceptional

09 Nov 2025

Cheri

Fast easy check-in

8/10

Excellent

09 Nov 2025

Heidi

It was fine…met expectations and the need

Leisure Self

10/10

Exceptional

09 Nov 2025

George

The room was spotless

Friends_and_family Family

2/10

Poor

07 Nov 2025

Faith Jin-ah

My colleague found roaches in her room and even had photos. The staff was completely unhelpful. My toilet seat was also broken. Wouldn’t recommend unless you’re desperate.

Business

8/10

Excellent

03 Nov 2025

Jim

Clean

Partner

4/10

Poor

01 Nov 2025

Susan

There was a peleton to ride for free not water that was $3. Lovely shower but no clock. Let us not forget breakfast that is complimentary everywhere but not here

Business Partner

8/10

Excellent

23 Oct 2025

Rose

I thought breakfast was included when I booked the room for my daughter's wedding night, but she was told there that it was not.
I left something for the newlyweds to be put in their fridge as a surprise but the fact that there was something for them in the fridge was not communicated to them by the staff...

Leisure Partner

10/10

Exceptional

23 Oct 2025

Rose

The room was clean, staff were friendly and accommodating, and the breakfast was pretty good!

Leisure Friends

2/10

Poor

22 Oct 2025

Paul

Poor management. Liars. Rude. Checked in fairly late (10pm ish) agter a 8hr drive into town. Normal checkin and the young lady at the front desk was very kind. I was never told about ANY discrepancies from my booking upon checkin. Got up to our room and was greeted by a very pleasanr odor of cigarette smoke (i chose non smoking as per my booking). Called downstairs to the front desk and was told that they were booked solid, that i had to be put in a smoking room and i had to no other options besides having someone coming up and spraying everything down. If you know cigarette smoke, it permeates the walls and carpets and odor spray can not eliminate that smell in a smoking room. Expedia couldnt help thay night and cpulsnt issue a refund until they spoke with management. They did call and talk to the front desk to confirm everything i told them and offered me 25 bucks. Thanks, lol. Next day, they spoke with management and they refused a refund at all. I spoke with management myself to inquire how and why this would happen. How i was not told upon arrival that they couldnt accommodate my booking is beyond me. They should have mentioned that immediately. Id give zero stars if i could. Stay somewhere else and support a business that takes pride in offering customers the best experience they can, and handles miscommunication by their staff appropriately

Business Partner

10/10

Exceptional

19 Oct 2025

Amanda

All staff were very friendly and the entire place was very clean! Definitely recommend!

8/10

Excellent

18 Oct 2025

Adrian G

The food was good but not great.

Leisure Family

10/10

Exceptional

05 Oct 2025

Keith

Nice overnight stay near Bethlehem and Allentown.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Leah

Wow! Definitely recommend this hotel. The staff is super accommodating and kind and the hotel room is magnificently clean. The bathroom in our room was very clean and well stocked with amenities. They provide mouthwash, makeup wipes and a shower cap. The shampoo, conditioner and body wash are eco friendly reusable pumps with adequate amounts in each bottle. Check out is 12pm so you get to sleep late!

Business_and_leisure Family

2/10

Poor

28 Sep 2025

Rama

No blankets. Why do I need to pay for this?

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Heather

The whole experience was great and the front desk staff was wonderful

Business_and_leisure Family

10/10

Exceptional

17 Sep 2025

Howard

Great place

Leisure Partner

10/10

Exceptional

11 Sep 2025

Leslie

Convenient

We stay here every when visiting the Lehigh Valley. Very convenient with restaurant & bar. Breakfast & dinners are good.

Partner

10/10

Exceptional

05 Sep 2025

Valerie

The staff here is on point: Brianna and Tammy, at the Front Desk and Florice in the Dining Room were particularly attentive and helpful.

Leisure Friends

8/10

Excellent

23 Aug 2025

Brian

I like the hotel location because it's the halfway point to my destination and it is easily accessible from the local highways. The staff are helpful and friendly.

Leisure Self

10/10

Exceptional

20 Aug 2025

Harold

Nice location to our destination

10/10

Exceptional

19 Aug 2025

David

Overall great place and convenient walking distance to all different things

Leisure Friends

10/10

Exceptional

18 Aug 2025

George

Kim!! She was super accommodating, friendly and patient!!

Leisure Partner

10/10

Exceptional

17 Aug 2025

John

The receptionist Brianna & Amanda had extremely great hospitality and made sure all my questions and the stay was great. They were very friendly at all times .

Leisure Family_with_children

10/10

Exceptional

16 Aug 2025

Norma

Loved my stay, staff was friendly and very helpful.

Leisure Family_with_children

8/10

Excellent

15 Aug 2025

John

The room is clean. The property is clean, but they don’t offer a free continental breakfast. You have to pay for breakfast so I probably won’t stay here again just for that reason but otherwise they’re very good property.

Leisure Self

10/10

Exceptional

15 Aug 2025

Anthony

Nice room with sofa and storage shelves

Friends_and_family Family

2/10

Poor

13 Aug 2025

Ever

Terrible service

10/10

Exceptional

08 Aug 2025

Lexiabel

The food on the restaurant premises was delicious. The staff was friendly and the hotel was quiet. The hotel was clean. Will stay there again.

Partner

10/10

Exceptional

08 Aug 2025

Melissa

Clean & spacious room, comfortable beds and clean bathroom. Only bad thing was the window curtains are directly over the AC unit and caused them to blow around which put light from the parking lot into the room.

Leisure Family

6/10

Pleasant

05 Aug 2025

Brian

Trucking company behind the hotel kept noisy motors running for hours very early in the morning.

10/10

Exceptional

01 Aug 2025

Pamela

Great stay

Free service.Very comfortable rooms and beds. Nice little bar downstairs and up restaurant. Staff is very friendly check-in was quick and easy.
Overall an a plus experience

Self