Name: Allentown Park Hotel by The Red Collection
Address: 7471 Keebler Way, Allentown, 18106, US

4/10

Poor

13 Jul 2026

Kristen

The floors inside the entire hotel, hallways and rooms, were disgusting. Was really surprised because of the reviews. We had a dog, so I know dog friendly hotels aren’t always the best, but we also had two baby/toddlers and it killed me to let them play in the hotel room. They were filthy. Wouldn’t be staying again because of the shape they were in

Friends_and_family Family

2/10

Poor

12 Jul 2026

Timothy

7/9/26: We checked in early (the female desk clerk was great) went to Dorney immediately for the day. When we went back to the room to shower, we discovered a towel and pants left hanging behind the door (not ours). We checked out immediately and headed back home.

Only leaving review now because Expedia asked for a review.

Family_with_children

8/10

Excellent

11 Jul 2026

Estefania

The house keeper run the extra mile

Partner

4/10

Poor

09 Jul 2026

Jessica

Muy buena limpieza pero nunca notificaron que la piscina no estaba en servicio en el momento de reservación.

Family_with_children

4/10

Poor

09 Jul 2026

Walter

Stayed with husband for his job. Moved after that first month. Hotel is run down it’s pretty much like a trap house there. Raggedy, ghetto & most of the staff was kinda rude.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Jannette

The rooms were clean. The breakfast was well stocked. I’d like to thank Lisa & Tyrone for being so sweet and kind! They sang Happy Birthday to my daughter and brought smiles to us all. They both are very dedicated to their work and couldn’t be any more grateful for all that they did. Very hard working and kind people, I hope to come back soon!

Friends_and_family Family

4/10

Poor

07 Jul 2026

Allegra

This is a not a nice motel. The rooms were not cleaned well(dog food left on floor), not enough towels for all of my family. Although the rooms were remodeled , paint was pealing in the hallways. Breakfast was very sparse and included a communal cream cheese tub and stick of butter for bagels and toast. No protein or any kind of fruit. It wasn’t enough food to feed my family. I would consider it a one star hotel

Family_with_children

10/10

Exceptional

05 Jul 2026

Olivia

It was clean, quiet and comfortable.

Family_with_children

2/10

Poor

29 Jun 2026

Una

Dirty stained carpet, furniture held together by duct tape… not a secure lock on adjoining room, felt very unsafe.
Sounded like a kennel, dogs barking non stop from the room across the hall.
Would never stay again!!!

Partner

10/10

Exceptional

28 Jun 2026

Nidal

Very clean, plenty of parking. highly recommend it

Self

4/10

Poor

22 Jun 2026

Crystal

Room was not thoroughly cleaned. There was hair still in the bathtub. There was a used coffee cup on the bathroom sink. The room had a smell. Breakfast was limited. Ran out of orange juice. There was no milk available. The attendant was replacing the slice bread without gloves. I wouldn’t stay again.

Family_with_children

6/10

Pleasant

22 Jun 2026

Paul

The hotel was okay if you just need a place to sleep for the night. Room was the best part. The property, pool, and breakfast were subpar. The gentleman at the front desk was very helpful and seemed to be doing the job of multiple people. I would not take my family of four there again.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

David

Easy parking, great location and very clean rooms. Would stay again!

Self

4/10

Poor

19 Jun 2026

Elizabeth

The hotel needs a major upgrade! The toilets were disgusting. They had poop mildew, the wreaked of urine. The bathroom had mold. The beds were broken in bad.

Please update the hotel. It has major potential.

Self

10/10

Exceptional

13 Jun 2026

Shante

Great experience all around

Self

8/10

Excellent

12 Jun 2026

Margaret

Spoke to front desk at check out about items that needed attention. Breakfast was slim but a few items there.

Partner

8/10

Excellent

12 Jun 2026

Arleen

The room was comfortable and cleaned. The staff was very nice and the parking accessible and free. But the breakfast was not the best.

Family_with_children

2/10

Poor

07 Jun 2026

Azeema

The rooms were not cleaned. The staff was not helpful, one in particular was very rude. The breakfast was poor. I would not go to this hotel again.

Family

2/10

Poor

06 Jun 2026

Kenneth

Can’t say anything good about this place.

10/10

Exceptional

04 Jun 2026

Kevin

Everything was nice, clean and quiet. The only thing I needed to clean was the air conditioner filters and vents, because they were super dirty and make us sneeze and get runny nose. But besides that Everything was fine. I will definitely book again.

Family_with_children

2/10

Poor

03 Jun 2026

Zana

Had to wait at the front for someone to check me in and called out for help a few times before someone walked in from outside and helped me. Never saw someone at the front desk again after that and I passed by 5ish more times throughout my one night stay

Pet

2/10

Poor

03 Jun 2026

Orlando

Out dated rooms

10/10

Exceptional

01 Jun 2026

Courtney

We got here early and had Lisa check us in. She was EXTREMELY friendly, helpful and made us feel welcome. The room was clean and very comfortable. I would definitely recommend staying here!

Partner

10/10

Exceptional

15 May 2026

Victoria Ann

We booked our room for space & price point as well as being very close to Rte. 78 by Allentown, PA. We were VERY happy when we checked in. Room was spacious & comfortable. Pillows were so fluffy. Husband got a great night's sleep with them. Staff gave us additional coffee pods for the Keurig in our room which did not require him to keep going down to the lobby for coffee as hubby drinks coffee 24/7. While pool is only 3 - 4 ft deep, it was useful for doing laps. I was only person using it on Wed. morn & had a relaxing time. Breakfast was acceptable & the waffles were delicious. We stayed on a Tues. and Wed. night. There were no eggs at breakfast. Perhaps they are only served on weekends so I chose strawberry yogurt as my protein at breakfast. Places nearby for meals from diner to fast food. I was fascinated with the many murals on the outside walls and took pictures which I posted on my fb page. The hotel has named the floors using historical trivia about the area & posts that information on it near the elevator. We stayed on the Trout Hall floor, top floor of the building. Trout Hall is earliest home in Allentown built by third son of William Penn. Each room has a name plate outside the door with the number as well as a unique photo. Ours (504) had an image of an original air tire meter. That was quite interesting. Unfortunately, we saw the horse shoe pit too late to use it. You must ask for the horse shoes at the desk. Will ask for same room when staying in area again.

Partner

10/10

Exceptional

12 May 2026

Edward

Very friendly and helpful staff. Nice place and I would stay there again.

Self

8/10

Excellent

07 May 2026

angela

Nice stay! Laid back environment

Family_with_children

10/10

Exceptional

02 May 2026

Jose

Staff is incredible. I would recommend it.

Self

10/10

Exceptional

01 May 2026

JULIANNE

Good

4/10

Poor

22 Apr 2026

richard

How is this place rated 8.0 outta 10. It's seedy and rundown. At least the ICE surveillance van had eyes on the entrance. Check in guy was fine. But never again in Two days did he ever look up or say a word. Coffee was Hot. Didn't eat anything. Room was worn out. Toenails on floor, hair in shower, dust all over. Did have really Hot water. Never again will I stay here.

Self

10/10

Exceptional

07 Apr 2026

Christine

Everything was good the only thing is the hot water kept going in and out but everything else was excellent

Friends_and_family Family

8/10

Excellent

27 Mar 2026

Sylvia

My stay at this hotel was good. The only complaint i have is i left keys in my room. I am 100% positive it was left there. When I called the next day, I was informed that no keys were found

2/10

Poor

22 Mar 2026

Shetara

Me and my niece stayed here for a weekend. The first rooom they gave us had no heat! So we had to sit around for over 30 minutes waiting for another room to become avaliable. Then when we got to the second room the hot water was janky, had to leave the water running for a while to get it hot.

Family_with_children

8/10

Excellent

02 Mar 2026

Marjorie

Good breakfast

Friends_and_family Family

2/10

Poor

20 Feb 2026

Vincent

I reserved a room 3 weeks before my stay. When I husband and son arrived to the hotel they would not honor the reservation, that was already paid for, and were told by the hotel that they were full.

6/10

Pleasant

20 Feb 2026

Beth

Barely staffed, the breakfast was terrible and only toast available, incredibly noisy with very thin walls

Friends

2/10

Poor

15 Feb 2026

Christopher

I am writing to formally complain about the completely unacceptable experience I had at your hotel on Valentine’s Day.

Upon arrival, I was issued a room key only to discover the room had not been cleaned. I was told by the front desk to return in 20 minutes. When I returned, the room was still not clean. I was then assigned another room, where I found a brown stain on the sheets — something that should never happen in a hotel room under any circumstances.

At 5:00 PM, staff were still cleaning rooms and multiple rooms were not ready for arriving guests. The ice machine was also not working. After leaving briefly to pick up dinner, we returned to our room only to find the door blinking red and refusing to open. We went back to the front desk and were issued a new key, which also failed to work. A staff member then came upstairs with a master key, and that did not work either.

It is now 7:44 PM and we are still sitting in the lobby waiting for someone to get us into our room. This is on Valentine’s Day, which we planned in advance and paid for, yet we are unable to even access our room.

To make matters worse, we overheard staff stating the hotel was overbooked by five reservations, leaving other guests with nowhere to stay. This shows a serious lack of management, planning, and basic operational control.

This experience reflects extremely poor standards of cleanliness, maintenance, and guest service. Dirty rooms, stained bedding, malfunctioning door locks, broken ice machin

Partner

10/10

Exceptional

13 Feb 2026

Harry

Room was super quiet and clean. Great price too. Free breakfast was very limited.

Partner

6/10

Pleasant

13 Feb 2026

Maritza

Rooms can be more updated and bathrooms could be cleaner

Leisure Partner

8/10

Excellent

22 Jan 2026

Janay

The rooms were nice & clean.

10/10

Exceptional

21 Jan 2026

April

We have stayed at Allentown Park Hotel on several occasions now. The hotel is clean, smells nice and the staff is very friendly and accommodating. In particular, Lisa and Linda at the front desk were outstanding with their customer service. They were always helpful and responsive to our requests. We highly recommend this reasonably priced hotel.

2/10

Poor

19 Jan 2026

Luxi Y

Need to improve cleaning, breakfast is terrible

Leisure Family

6/10

Pleasant

18 Jan 2026

Luxi Y

Breakfast and cleaning

Leisure Family

4/10

Poor

16 Jan 2026

Lorraine

Had to change room. Next a little better but not good.

2/10

Poor

11 Jan 2026

Tasnin

The breakfast experience was extremely disappointing. The food quality was ridiculous, and no one in the breakfast area was willing to communicate. Even after asking several times about the ingredients in the hot section, the staff member chose not to respond.
The hotel was also full of homeless individuals, which made the environment uncomfortable. The front desk was frequently unattended.

Additionally, the pool was supposed to close at 10 PM, but when I checked at 9 PM it was already closed. I called the front desk and was told to come back the next day. When I said I would check out, they told me they would call back in 15 minutes — but no one ever did.
Overall, the service was awful and very unprofessional.

Leisure Partner

2/10

Poor

07 Jan 2026

Jiseida v

I don’t recommend this place is dirty everywhere, towels in the aisle the whole day, breakfast horrible they’ve only bagel and coffee until 9 o’clock the whole building was very cold even the pool area the pool water super cold, the walls are broken in the reception there was a bucket to catch the water that was dripping from the ceiling. seem like in this place They provide shelter to the homeless. We’re very disappointed we want to enjoy the pool and that never happened

Leisure Partner

10/10

Exceptional

01 Jan 2026

Annelis

Super easy free available packing at property

Family

2/10

Poor

29 Dec 2025

tenisha

The water didn’t get hot, as I begin pulling the covers back the sheets weren’t changed I have pictures of the hair everywhere in the bed, the bathroom had mess on the bottom of the toilet which I have a pic. It was suppose to be a smoke free facility but all u can smell is weed and ashes. There was a couple constantly arguring the first two nights.

Business

8/10

Excellent

27 Dec 2025

Eric

Room was clean and staff was courteous and friendly.

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Jeremy

Pretty nice.

10/10

Exceptional

21 Dec 2025

Shawn

Yes

Leisure Self

10/10

Exceptional

14 Dec 2025

Stephanie

Staff helped with early check-in, very convenient

Friends_and_family Friends

6/10

Pleasant

09 Dec 2025

Robin D

Mold in the bathroom. Pool was closed the entire time. Breakfast choices were sub par.

Leisure Partner

10/10

Exceptional

01 Dec 2025

Gerardo

Fenomenal

Business Self

6/10

Pleasant

01 Dec 2025

Donald

Room was clean but decor needs updating.

Partner

4/10

Poor

30 Nov 2025

Yeimy

I gotta be honest, it wasn't horrible for what we paid, but I don't think we will stay here ever again. Because when we got there, the sheets looked like someone was sleeping there and just got up because we got there. The sheets were kind of dirty, and the towels looked like they hadn't been changed in years. They were supposed to be white, and they look beige.

Leisure Family

6/10

Pleasant

20 Nov 2025

Venkata

gym maintenance was really bad. Breakfast is inadequate/non existant .

Business Self

10/10

Exceptional

20 Nov 2025

Angel

Great hotel.

Leisure Partner

2/10

Poor

18 Nov 2025

Muetulamba

I booked 3 separated room. I got there at 11pm after a long drive I just wanted to sleep, By my luck I got the worst rooms, my first room was 306, which the bed wasn’t made, it was dirty and just wet towels around. I had to the reception and get another room. I got an another room 312, which looked neat but used face clothes were left on the shower curtain. I’m still grossed out and keep having flashbacks. I would say the staff were great.

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

April

Such a great stay at a nice hotel. The employees were friendly and helpful. Very clean rooms and comfortable beds. Highly recommend!

4/10

Poor

13 Nov 2025

Pam

Sheets were stained. We had 3 people in our room and only 2 sets of towels. I let the front desk know but received no response.

10/10

Exceptional

11 Nov 2025

Ayeisha

We had an extended stay

8/10

Excellent

10 Nov 2025

Eric

Room was clean and staff was very friendly and helpful. Pet friendly hotel and this location was less than two miles from two local parks where my pup could take a nice walk or roam in an off leash area. Will stay here again. One negative it seems many smokers stay in this hotel as there were a lot of cigarette butts around the outside of the building.

Friends_and_family Family

2/10

Poor

04 Nov 2025

Remington

We had to go to the front desk 5 times and our card still did not work. The front desk assistant had to come up to open our door anytime we had to re-enter the room, because the card for the room did not work. He was kind to try multiple cards and none of them worked. We would never stay here again.

10/10

Exceptional

03 Nov 2025

Gregory

Yes

Partner

4/10

Poor

03 Nov 2025

Thomas

Not the cleanest place

6/10

Pleasant

02 Nov 2025

Ruhul

It was a nice hotel. However it needs an upkeep. The staff were not really keen on keeping the facility clean.

Leisure Family

8/10

Excellent

02 Nov 2025

Kathleen

Parking was great. Room was clean, office chair looked like it had been through a shredder. Not a great area for walking my dogs, (lots of broken glass) and there wasn't a garbage can outside to put used poop bags in. Staff was nice. There was a breakfast included. It was dull. Juice machine was broken, so they had juice in pitchers, in the yogurt fridge, but the juice was warm.

Friends_and_family Family

8/10

Excellent

02 Nov 2025

Ashraf

Clean room

Leisure Family

10/10

Exceptional

01 Nov 2025

Lana

Parking was easy, didn't use the gym, used the pool, weekend breakfast was very good, continental breakfast needs work I missed fruit like bananas...

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

FERNANDO

The room was spacious and impeccably maintained, and the staff provided excellent service. We appreciated that we could stay with our dogs; there is a nominal charge of $15 for a second dog, while the first dog stays free. This fee is quite competitive compared to other hotels. Thank you.

8/10

Excellent

29 Oct 2025

Marissa

Easy check in and check out. Very satisfied with our stay.

Leisure Partner

4/10

Poor

27 Oct 2025

Malik

Had to switch from 3 different rooms cause of cleanliness

Partner

10/10

Exceptional

24 Oct 2025

Joshua

The rooms are cleaner than many expensive hotels and I mean that!!

Business_and_leisure Partner

10/10

Exceptional

24 Oct 2025

Ellen

Clean, comfortable room; helpful staff; bright lobby. Free parking and a full breakfast.
Great value for the cost!

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Jennifer

Quiet

Leisure

10/10

Exceptional

22 Oct 2025

Jennifer

Quiet

Leisure Self

4/10

Poor

22 Oct 2025

Colleen

Pool was small and green. Breakfast options severely lacking- only cold food/snacks.. no fruit. No non dairy milk.
Stains on sheets in bedroom. Tub and bathroom needed cleaning. Room was dusty. No blackout shades.
Staff was very friendly at front desk.

Friends_and_family Family

10/10

Exceptional

21 Oct 2025

Douglas

The room was very comfortable and quiet and clean. The breakfast was a bit skimpy. It's possible we came after a large group.

Partner

4/10

Poor

18 Oct 2025

Diana

The staff is beyond kind and considerate, but unfortunately, this was the only factor I could complement. The bed was not made

6/10

Pleasant

17 Oct 2025

patricia

The Hotel was very dark, no outside lights. Not comfortable leaving my vehicle.

Why bother with pretense of breakfast?? There was very little to chose from.

We wont stay again.

Partner

2/10

Poor

16 Oct 2025

Alicia

We were unable to check in as there was no room available despite them seeing our reservation. I was told to check back in an hour, but a room wouldnt be guaranteed. They DID refund my reservation.

6/10

Pleasant

16 Oct 2025

Anita

Not sure how this place got such high ratings. They are trying but it is not even a 3 star property. Just eliminate breakfast if you can’t offer something decent. On their behalf, I will say that the front desk staff was very nice and accommodating.

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Karen

Parking was plentiful.

Self

4/10

Poor

14 Oct 2025

Angie

The hotel was in poor conditions, it really needs a deep cleaning, the gym machines are old and broken.
The \" free breakfast\" is just not whats expected.
they only offer coffee who sits there all day, old bagels and an old machine with waffle preparation to make you own waffles but without any toppings. No eggs, juice. Therefore, if you brings kids, make sure you get food from outside. They dont offer water in the rooms and the towels are old and dirty. Bring your own towels..

6/10

Pleasant

13 Oct 2025

Diane

I was disappointed in the hotel and the location of the room. It was near the lobby and I heard dogs barking, kids running and loud conversations. The hotel was not full so there was no reason to put me in that room. The quality of the hotel was not worth the loss of a good nights sleep. The breakfast was as expected. I never got to the waffle maker, there were a couple of families making waffles to go, 3 and 4 at a time.

Business Self

2/10

Poor

11 Oct 2025

Fatoumata

The bed has some fleece and they change our room but the sheets was dirty. The toilet seat is dirty and has some poop around and smells. I wish I could send you pictures. This is horrible 😤😢

Leisure Friends

8/10

Excellent

06 Oct 2025

Suzanne

I liked the fact that our room had a nice Keurig coffeemaker (we brought our own coffee), a decent refrigerator and microwave, and a nice tv.

The front desk manager (aka Linda, who never sleeps) was a sweetheart and couldn't have been more accommodating.

I was very surprised that towels were not changed regularly (without asking) and that trash was only picked up if we left the wastebaskets outside the room. Hmm.

Our bathroom *really* needed a toilet paper roll holder.

The *hot* breakfast on Saturday was ho-hum. I grabbed a bagel and called it a day.

I would consider staying here again (for an annual dog show weekend in Macungie), but would hope that a few of my concerns would be addressed. There *are* other hotels nearby.

Partner

4/10

Poor

06 Oct 2025

Becky

Lobby smelled like cigarettes when I arrived. Lobby not as neat and clean as online photo

My room had small clumps if hair jn the entryway to room snd bathroom.

Desk chair very worn and disgusting

Bed had no mattress pad - just a blanket thickness “pad” that did not cover much of the bed. Yuck!!

Self

10/10

Exceptional

06 Oct 2025

Shawnine

The lady that checked us in was AMAZING and SO NICE~

Business

6/10

Pleasant

05 Oct 2025

Suzanna

Everyone was friendly and it looked clean. Could never get any towels and the internet wasn't very stable.

Partner

6/10

Pleasant

05 Oct 2025

John

The hotel was older but it was comfortable and clean. The staff did their best and they were friendly. The water in the shower was hard to turn on, it was loose and kept spinning.

Partner

4/10

Poor

04 Oct 2025

Sharyn

Water damage and peeling ceiling in bathroom, lumpy beds, breakfast bar was very untidy and slim pickens, door to the room had light from the hallway shining through on both sides, my husband requested a few towels and soap, he was told they would bring them up even though he was at the desk and offered to do it, they never brought them and when he called they said sorry they forgot and he went down to pick them up. Overall very disappointing and we will not use this facility again.

Partner

4/10

Poor

04 Oct 2025

Heather

The hotel was fine until 8

Friends_and_family Family

2/10

Poor

03 Oct 2025

Rahman

Highly Disappointing Stay: Poor Value and Lack of Basic Amenities
My stay was unfortunately marred by several significant issues. Upon check-in, I was assigned a room without being asked for any preference, which already suggested a lack of attention to guest comfort.
The room itself, while superficially clean, was noticeably musty with poor air circulation, suggesting it had been closed up for a long time. This made the room environment unpleasant. Additionally, there was a persistent dog barking directly in the room across the hall, severely impacting the peace and quiet.
The breakfast was a particular low point and frankly a joke. It consisted of no fresh fruit and only a few old bagels. The self-serve machine was broken, and the coffee, when available, was often old brew. Further, the front desk did not even have drinking water available for guests, which is an unacceptable oversight for a basic hotel amenity.
Overall, the room comfort and basic amenities fell far short of expected standards. I cannot recommend this hotel until they address these fundamental issues concerning air quality, noise control, breakfast quality, and essential services like fresh water and functional coffee.

Business

8/10

Excellent

02 Oct 2025

Brian

I had stayed here once before and felt it was a cut above typical less expensive hotels. I stand by that assessment, but I felt that it had slipped just a bit. The odd thing was that one of the beds did not have a bed spread, but had otherwise been made. The room was clean and the bed was comfortable. I had some problems with the TV hookup, which dropped out a few times. - I would not avoid staying again, but I would consider all options.

Business Self

10/10

Exceptional

30 Sep 2025

Jacob

The staff was very friendly and the room was clean

Business Self

6/10

Pleasant

29 Sep 2025

eugene

Continental breakfast was misleading. Most food and Beveridge wasn't even prepared other than some bagels and yogurt . Juice machine was out of order. Disappointed.

4/10

Poor

29 Sep 2025

JENNIFER

The entire hotel needs a complete upgrade. Furnishings are in need of replacement. Ice machines not working. Ran out of hot breakfast on Saturday long before serving time was over. Not a professionally-run establishment.

Friends_and_family Friends

6/10

Pleasant

28 Sep 2025

Katherine

The hotel was ok for the night but it felt a bit unsafe. Our door lock was broken. So when someone from another room opens and closes their door. The door rattles and felt like spmeone was trying to break in. Also the breakfast is not good. Some juice machines were not working.

Leisure Family_with_children

2/10

Poor

21 Sep 2025

Dawn

We had to wait to check in along with another couple, who i think was waiting for their room to be cleaned. The woman at the desk appeared to not want to deal with either of us. She basically took my name, told me the room i booked was unavailable, gave me another room and gave me keys, nothing else. Our bathroom was dirty. Hair on the floor and even hanging on the one wash cloth that was in there. And that appeared dirty as well. There was also a pea (yes the vegetable) on the floor mixed in with the hair. We were so tired i didnt want to deal with the front desk agent again. Figured i would deal with it in the morning only to find her there again. Checkout was just as terrible and i was mad at this point and didnt want a confrontation, i just wanted to get out of that hotel. I get everyone is working short staffed everywhere and i can let alot of stuff go but this hotel was awful. I hope atvthe end of this i can upload pics

Leisure Partner