Relax Hotel Airport Nouasseur

10/10

Exceptional

25 Feb 2026

linda

Very friendly staff, 10/10

Self

10/10

Exceptional

22 Feb 2026

Samuel

Room Spotless, and Staff courteous

Self

10/10

Exceptional

08 Feb 2026

Said

good services

2/10

Poor

18 Jan 2026

Hezmi

Was super noisy and my room the TV is not working

Leisure Self

8/10

Excellent

16 Jan 2026

Mark

Room was great and location was fantastic. Don't bother with the breakfast.

4/10

Poor

14 Jan 2026

Constance

They left outside doors open, so it was freezing inside the hotel. Everyone had to wear jackets because they would not have any heat on. Eating breakfast and dinner shivering and your dinner and coffee getting cold before you can eat or drink it is not good. And letting people smoke inside the restaurants and lobbies is not acceptable! Do better! And paying so much for a room and not having breakfast included is not good customer service either!

Partner

8/10

Excellent

14 Jan 2026

Adrian

Convenient, clean.

Leisure Partner

10/10

Exceptional

10 Jan 2026

Abduljalil

I just stayed overnight

6/10

Pleasant

23 Dec 2025

Ross

Room was fine for a night waiting to fly out the next day
Staff didn’t seem to interested in being helpful or courteous

Friends_and_family Friends

8/10

Excellent

04 Dec 2025

Ruby

Location to airport. The rooms were very nice.

Partner

10/10

Exceptional

28 Nov 2025

Lee Paolo

Clean

Self

10/10

Exceptional

14 Nov 2025

Joaquin

Very close to aiport. confortable clean room great seevice and free shutle to and from the airport

10/10

Exceptional

29 Oct 2025

Mohammad

Yes

10/10

Exceptional

17 Oct 2025

Raja

Excellent service from all personnel members. They made our stay enjoyable as usual.Thanks

Leisure Family

10/10

Exceptional

17 Oct 2025

Keven

Check-in was extremely smooth and the concierge's assistance was very much appreciated; he helped us multiple times during our brief stay, which made it memorable. Thank you!

Leisure Partner

10/10

Exceptional

06 Oct 2025

Elena

A friendly and clean hotel with excellent service, conveniently located for the last night before traveling.

Business Self

10/10

Exceptional

19 Sep 2025

zozo

The place very nice the stuff were very polite and helpful Yassine the front desk young man was efficient and knowledgeable .

Leisure Family_with_children

8/10

Excellent

19 Sep 2025

John

The hotel staff were friendly and attentive. There is a good complimentary hotel shuttle service provided. The one glaring negative feature is the shower attachment and dated shower curtains . They need to be upgraded.

Leisure Self

8/10

Excellent

17 Aug 2025

Saaid El

AC not working properly

8/10

Excellent

04 Aug 2025

Derek

Nice quiet place to relax near the airport before our trip home. Great pool, beautiful grounds, food was decent and not overpriced at hotel restaurants.

Leisure Family

10/10

Exceptional

02 Aug 2025

Ahmedou

Nice

Business_and_leisure Family

2/10

Poor

11 Jul 2025

Raja

Best customer service. Will go back soon

Leisure Family

10/10

Exceptional

06 Jul 2025

Ahmed

I stay there all the time. I was happy they upgraded me to a better rooms

Leisure Family

10/10

Exceptional

01 Jul 2025

Michael

If you have a layover at Casablanca and want a relaxing outdoor environment not having to leave the property with decent food and reliable airport shuttle, this is your place.

6/10

Pleasant

01 Jul 2025

Dina

Slow service around poll, waited over 18 minutes for a drink, asked for a towel from the life guard, he never provided it. Life guard more obsessed with music that was playing and not the kids in the pool.

Leisure

2/10

Poor

24 Jun 2025

Dina

Everything is old and smelly. Front staff meh

10/10

Exceptional

16 Jun 2025

anis

Everything is great in this hotel
Way beyond 3 start expectations
Free shuttle to airport every 30 minutes and round-trip is great add on

Leisure Self

10/10

Exceptional

07 Jun 2025

Shogufa

Staff were very nice..clean place

Business Friends

6/10

Pleasant

22 May 2025

Jamal

Stopover in CMN

Simply, the property is outdated.

Partner

10/10

Exceptional

20 May 2025

KHALID

The advantage for me is the location of the hotel near the airport

Leisure Self

8/10

Excellent

14 May 2025

Donald

Casablanca Relax hotel

Adequate facilities and quiet spot. Front desk was a little slow but okay.

Self

10/10

Exceptional

24 Apr 2025

Ruting

very nice hotel and great service!

Leisure Family_with_children

10/10

Exceptional

12 Apr 2025

Ronald

Best Airport Hotel

Great staff overall, very clean and comfortable. Our go to stop for transit in Casablanca.

Friends_and_family Friends

10/10

Exceptional

09 Apr 2025

Badr

Daring my still every thing was how I want to be.thank for my welcome at relax hotel, perfect still !!!love it!!

Family

10/10

Exceptional

23 Feb 2025

Maabur

Very Good stay

Leisure Self

10/10

Exceptional

21 Feb 2025

tarek

The staff is very friendly and helpful, special thanks to Nihal for her support and hospitality

Business Self

6/10

Pleasant

17 Feb 2025

Mohamed

Horrible food quality.

Business Partner

2/10

Poor

10 Dec 2024

Mohamed

Cher et mediocre

Tres décevant, lit qui fait beaucoup de bruits, une seule serviette tres usée, impossible de prendre une douche puisque l'eau coule comme des goutes et passe de chaud a froid sans vous avertir, ...etc

Partner

10/10

Exceptional

11 Nov 2024

Thomas

Perfect airport hotel for that early morning flight

Leisure Partner

6/10

Pleasant

08 Nov 2024

lawrence

A bit run down

Leisure Partner

8/10

Excellent

23 Oct 2024

Melissa

Great place to stay if you have a flight early morning. Clean although the bathrooms could use a little renovation.

8/10

Excellent

16 Oct 2024

Hoophrize

In general a good property,we only used it as a day room as we were connecting.

Was hard to call the front desk for questions so had to go down to the front desk.

We ate at one of the restaurants, presentation of the fish was lovely but flavour could have been better.

Staff was very friendly!

10/10

Exceptional

29 Sep 2024

C

bathrooms are a bit ‘tired ‘ but all in all it was fine.

Leisure

2/10

Poor

13 Sep 2024

Oubkhan

I had to pay twice, I had a reservation online and had to pay cash as well so when I did I ask for the refund they said they are not the one in charge of the refund and they can not cancel the double reservation. It’s a disaster and really frustrating and the staff are really far away from understanding what a good customer service is. I asked if I can talk to their manager, the ladies said that he doses not talk to the customer. I really advise the people in charge of this hotel to give another formation to the ladies responsible for check in. For all the people coming to this hotel please find another one its better for you

10/10

Exceptional

19 Aug 2024

Oscar

All was great.

10/10

Exceptional

11 Aug 2024

Antonella Carolina

Good hotel for a late arrival or early departure due the free shuttle every 30 minutes

Business

8/10

Excellent

09 Aug 2024

Michael

close to the airport and staff are always very helpful.
The manager went out of his way to ensure that I was well taken care off.

Business Self

10/10

Exceptional

07 Aug 2024

Mylène

Parfait pour attendre un vol

Parfait pour relaxer sur le bord de la piscine, prendre un petit repas et une bonne nuit de sommeil avant de prendre la navette pour l'aéroport.

Partner

8/10

Excellent

05 Jul 2024

Jamal

Relax Hotel: Convenient for its purpose

The hotel is convenient for its purpose, but the desk receptionists are either overwhelmed or incapable of multi-tasking. They forgot to do a wake-up call as verbally requested and had trouble putting a phone call through to the room, citing privacy.

Self

6/10

Pleasant

17 May 2024

houcine

Needs some improvement

Hi
There was no carpet in the room, even they say it's 4 stars. Guests above my room when they drag something it makes a horrible noise. For two people there was one medium bath towel each which it was not enough for two showers. Tv remote was dead. I had to call for a new one. It should be checked daily. Light stand switch was high to reach. I tried to fix my alarm set via phone by dialing *550، it did not work.the room was under my name and they asked to get my daughter's. At check in, the manger asked me to pay for the room even if was paid few days before. The check in needs to be worked on a lot, and make it easier for guests

Friends_and_family Family

10/10

Exceptional

14 May 2024

Bart

I thought it was a great place as fantastic. Be able to chill out by the pool before my room is ready in the whole atmosphere. The exterior does need a paint job. But that doesn’t bother me

Self

8/10

Excellent

13 May 2024

Sofia

Convince hotel, also the shuttle bus is an excellent option they offer.

2/10

Poor

03 May 2024

Issam

I couldn't sleep. There was so much noise. It was impossible to relax.

Leisure Self

10/10

Exceptional

30 Apr 2024

Ryan

As expected.

6/10

Pleasant

30 Apr 2024

Ahmed

Friendly staff

Extremely friendly staff, especially Omar the doorman. Expect slow checking in, time moves very slowly in Morocco. I gave one star to the comfort question, because I couldn’t sleep due to the loud humming coming from the roof, which was affecting the 4th floor. The humming continued despite changing rooms. I can’t emphasised enough how friendly the staff at Relax are.

Self

10/10

Exceptional

20 Apr 2024

Rola Le

Good location.

Leisure Self

8/10

Excellent

17 Apr 2024

Antonella Carolina

Good and clean

Room was clean and nitty, fair space, water and sweets as welcome.
Airport transfer every 30 minutes is on time and super easy to take, no need to book.
The neighborhood has small fast food restaurant, supermarket and cafes to get food, beside the hotel restaurant.

Business

10/10

Exceptional

27 Mar 2024

MARCUS ANTONIUS

Beautiful hotel

Beautiful hotel. Big room, excellent attention! Bed and pillows could be more comfortable. Everything else was totally fine.

Partner

10/10

Exceptional

26 Feb 2024

Mike

This was a really nice place to stay before my flight next day. Clean, convenient, and nice restaurants. Free airport transportation.
Certain check-in-staff could brush up on customer service, but generally the majority of staff enjoy their jobs and are welcoming. I still gave it 5 stars.

8/10

Excellent

20 Jan 2024

Gary

Check in again not good.

Self

8/10

Excellent

13 Jan 2024

AGHA

See above

Leisure Partner

6/10

Pleasant

24 Nov 2023

Corinne

Of the 10 people in our group some had water and biscuits in their rooms and some did not- in consistent. Some twin rooms had only 1 towel, once I personally alerted the cleaning staff it was rectified.
Front desk staff was good.

Business

8/10

Excellent

14 Nov 2023

Kaan

Located in a peaceful area of nouaceur the hotel has nice decor and beautiful adjacent garden and pool area. The restaurant has delicious traditional meals to choose from. The rooms are spacious but are little cold in winter. Tea and coffee in the rooms and cable tv are definitely a bonus

The only problem is noise from the hallways and adjacent rooms people talking loudly until 1 am disrupts sleep

Leisure Self

8/10

Excellent

11 Nov 2023

Alexandre

Just excellent for a long stopover!

Excellent for the purpose. I had a long stop over in Casablanca (flight arrived 9:00 AM and connection was 10:00 PM. I spent the day at the hotel. Clean, comfortable, good swimming pool, good bar, close to the airport (shuttle to-from). It worked just fine.

Self

10/10

Exceptional

10 Nov 2023

Kelly

The Relax Airport hotel is connected with the Atlas Hotel. Free Shuttle to/from airport. The ambiance of the hotel is Chic. They do have a restaurant. I did not get a chance to eat but it looked very nice. They do have a pool and Spa services. I had a 14 hr layover so just spent time in the room after touring.

Leisure Self

10/10

Exceptional

08 Nov 2023

Antonella Carolina

It’s good, confortable and practical for airport schedules.

Business

4/10

Poor

26 Oct 2023

Michelle

I liked the shuttle. The pool aera was nice. The room was unkempt. There were alot of scuff marks on walls, wall mirror was crooked, the bathroom tiles needs to be scrubbed, one of the sconces flickered. Ok for one night.

Leisure Self

10/10

Exceptional

27 Sep 2023

Fritzie

Just wow !! I think this hotel is the best 💖💖💖

Leisure Self

8/10

Excellent

01 Aug 2023

jaime

Very vlose to the aerport

Leisure Partner

6/10

Pleasant

30 Jun 2023

Verified traveler

Good for a long layover

Business_and_leisure Self

8/10

Excellent

25 Jun 2023

MOHAMMAD

ام سلطان

جيد جدا كترانزيت

Friends_and_family Family

8/10

Excellent

14 Jun 2023

salah

Everything was nice

10/10

Exceptional

23 May 2023

matt

Great value for the price, very close to the airport and the free shuttle to and from was super easy. Room service closed for the night but they made sure we could get an order in to take to our room. Super helpful staff.

2/10

Poor

17 May 2023

Hicham

Terrible customer help!!!

The staff here including the manager ( the sky Atlas front counter is who I dealt with) who would not assist despite seeing that the situation required it. I made a mistake of putting the booking for one person but I requested two twin beds for me and my son. I get there and the staff refuses to let it slide and says I must be charged an extra fee of $35 in order to add him to the booking. The price doesn't change for the room when you put 2 people in the booking so I asked if they can be understanding of my mistake and just let him stay in the room. They simply refused and were unwilling to compromise which forced me to pay the extra money to let my son stay in the room. This is very poor customer retention skills especially for the manager who was unable to diffuse the situation or solve the problem. As a frequent traveler I will take my business somewhere else and I hope this review saves you the trouble of finding out first hand.

This place is disgusting and the staff is rude. Plastic shower rod, one towel in the hotel room for 2 people. Asked for the complimentary instant coffee twice that was missing from the room and still didn't get it.

Friends_and_family Family

4/10

Poor

05 May 2023

Kevin

We arrived late and the hotel’s AC was not functioning. They have a sister property (in same building) called Atlas hotel and they were putting people there so that they could have A/C We had booked 2 twin beds. All they had was one queen bed ONLY available at Atlas. Atlas is supposed to be a 3.5 star hotel but it did not feel like it. The A/C did not cool much and the bedding was 2 star. The room looked like a prison cell — stark and sparse. The lobby looked nice and the manager on duty was nice. That’s where my 2 stars come in. Cleanliness was OK but not wowing. The calls, room, and outside hotel had a septic-y smell. I would not stay again.

Leisure Family

10/10

Exceptional

18 Apr 2023

Verified traveler

The hotels proximity to airport with the free timely around the clock shuttels were super efficient and helpful. Great place to stay before ur flight home. Lobbies and public areas are very updated and comfortable but Rooms r old and need updating.

2/10

Poor

08 Apr 2023

Mauricio

Don't stay here...run away!

It took approximately 7 trips to the front desk to get a decent room, and this stay was a disaster. First the door wouldn't open with any key and I kept taking the long walk back and forth. Then they gave me two other rooms which were completely filthy and dirty. An additional room had a horrible humming sound. It took almost 2 hours to get checked into a room. I just wanted to go to sleep! This may have been the worst experience I've had at a hotel. This hotel is named \"Relax\" but I wasn't able to relax!

Friends_and_family Family

2/10

Poor

21 Mar 2023

Antonella Carolina

Not good. But practical for airport night

The room was without towels not pillow covers.
I asked in the reception 3 times (almost 1hs late) until they finally brought the towels that were clean but with stings on them.

Business

10/10

Exceptional

10 Mar 2023

Robin

Enjoyable stay

Leisure Family

6/10

Pleasant

07 Mar 2023

MARGARET

The cleaning stuff was very strong strong bad odour that did not take away the stale smell in the room.
Contacted housekeeping no body speak English.

Partner

2/10

Poor

07 Mar 2023

Abduljalil

The room was way bellow expectation, no slippers, no robe, not enough towels, no Kleenex, water stagnated in the sink and no bell service, we had to handle our baggage alone.
Additionally, they requested to pay the room even though we showed them the Expedia booking number, it took a while to understand

Business Family

8/10

Excellent

05 Mar 2023

Steve

It's great value for money for an airport hotel.
The accommodation is serviceable, but basic

Leisure Partner

10/10

Exceptional

26 Feb 2023

Ana Paula

I was happy with my stay at Relax. Very close to the airport and free shuttle.

Leisure Self

10/10

Exceptional

25 Feb 2023

Mohamed

Everything

6/10

Pleasant

25 Feb 2023

Abdel Naceur ben

Not bad , room was clean and reception area , good shuttle service clean van . I don’t recommend it if you staying for more than 1 night , it’s far from the city . Taxi Will cost around $30 us to go to the center of casa , they have cabs outside available 24/7 . Shuttle is free to the airport wish Is good .

Business Self

10/10

Exceptional

25 Feb 2023

Sakhi

Close to airport and free shuttle service, helpful staffs

Leisure Partner

6/10

Pleasant

22 Feb 2023

mubarak

Its ok for transit only few hours its ok not bad

Leisure Friends

8/10

Excellent

08 Feb 2023

Alioune

Was upgraded to the nicer and better equipped unit!

Business_and_leisure Self

2/10

Poor

26 Dec 2022

Gracita

Overcharge my food

Leisure Self

10/10

Exceptional

25 Dec 2022

Jaouad

I really enjoyed my stay At this property . The food , location and the amenities offered are superb . The service s top notch .special thanks to Hiba at the front desk and Hamza .
See you soon .

Business Self

6/10

Pleasant

07 Dec 2022

Zachary

Good for just a few days only

This hotel is really good for a couple night stay. It’s near the airport, has a store, and a pretty good restaurant.
Some of the staff was really but some were quite rude- it may have been the language barrier.
We asked for more coffee- never arrived- nor did the house keeping replenish in the morning.
The front desk asked me at one point if I spoke French and I responded in French “a little bit but please speak slowly” and they proceeded to talk very fast. Again- this may have been a English language barrier but I took it as somewhat rude.

This place is good for a couple days but it’s not really Morocco- the country is beautiful and you should not take the attitudes of some to represent what the country is like.

Friends_and_family Family

6/10

Pleasant

02 Dec 2022

Ryan james

Arrived at airport and found shuttle easily, check in staff directed me to sister hotel as Relax inn was not available that evening, same complex but different wing. Similar quality in rooms/decor, but unfortunate with lack communication by staff. One night only. Rooms were standard and well appointed with travellers needs. Shuttle service and dining were very good for a standard hotel.

Self

8/10

Excellent

22 Nov 2022

Bocar

Excellent

Leisure Family

8/10

Excellent

13 Nov 2022

Samuel Sarrah

Relaxing stay

It was acceptable. Delays during checking when you book online.

Self

6/10

Pleasant

06 Nov 2022

RIDHA

Shuttle to airport

Business_and_leisure

10/10

Exceptional

28 Oct 2022

Enrique

Excellent in everything

Excellent in everything. The only concern was the hotel has an amaizing pool but they did not provide pool towels. Our reservation was in Relax, but they put us at the Sky. Much better. Thanks.

Partner

4/10

Poor

27 Oct 2022

Houcine

Staff was not professionally with clients.
Doorman ( open close doors only) wanted to help to get tips when they have luggage guy to do the job. He joined by the elevator to help.
In the morning I called for a luggage guy but they could not send any

Friends_and_family Family

8/10

Excellent

26 Oct 2022

Doug

Upon arrivval, the Relax Airport sent me to the next door property called the Atlas Hotel, which was a nice place, but this was unexpected.

8/10

Excellent

14 Oct 2022

Ahmad

Find the Atlas in outside the airport to go to the Hotel.

Leisure Self