Casablanca Suites & Spa

Morocco , Casablanca
Dar El Beida, 120 Quartier Florida Sidi Maarouf, 120
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75 reviews shown

10/10

Exceptional

14 Feb 2026

jacqueline

Daily clean, staff helpful, restaurant convenient

10/10

Exceptional

09 Dec 2025

Ghenwa

Clean and spacious room, friendly staff, and I also had a free trip to the airport via the hotel shuttle!

Business Self

2/10

Poor

18 Nov 2025

Raghunath

No amenities. No toiletries. No kettle

Business

4/10

Poor

26 Oct 2025

Mohammed

Okay, so I stayed at this hotel for 17 nights and had a mixed experience. On one hand, the staff were 5/5, warm, welcoming, helpful and kind but the property is false marketing.

The bar down stairs is loud until 2-3am late, disturbing the guests. The property said its “temperature controlled rooms” - meaning there is individual ACs in the rooms but to my surprise, the AC was in the living room and no AC in the actual bedroom.

The menu had half the stuff out of stock. No proper room amenities, like body lotion, kleenex, mini hand towels none. Not even available at request.

My suite was large, spacious with a small kitchen, sofa, etc which was nice but the basics is where the hotel is missing out on.

2/10

Poor

26 May 2025

Mohammed

Is not even a hotel staff is bad

Leisure

8/10

Excellent

25 May 2025

Simon

Modern and clean. Good breakfast. Close to Oasis train station. Helpful staff particularly shuttle driver. No elevator so many rooms do not appear wheelchair accessible or easy with large suitcases.

4/10

Poor

16 May 2025

Nafissatou A Marie

Didn’t like it and when i was booking breakfast was included but I had to pay it and they charge me extra at arrival talking about some hidden fee.

Leisure Family_with_children

2/10

Poor

20 Apr 2025

tareq

Not worth 1star , terrible rooms, unsafe and very uncomfortable. No key to the room so every time I leave and come back to the room I had to get the front desk staff open the door for me

Leisure Friends

10/10

Exceptional

11 Apr 2025

Habib

Formidable staff. I enjoyed my stay.

8/10

Excellent

08 Dec 2024

Joseph

This charming hotel with the most welcoming staff is quite a hidden gem. This is all I needed to spend a quiet and relaxing week in Casablanca.The place is in the vibrant neighborhood of Sidi Marouf and is close to everything you need:shopping ,transportation and good places to eat including its own restaurant/bar.
When I forgot my phone in a cab, they made it their priority to help me get it back and especially Anwar.

Leisure Self

10/10

Exceptional

04 Oct 2024

Brigitte

Great hotel, would highly recommend!!!

Friends

10/10

Exceptional

31 Jul 2024

Scott

Recommended

Nice hotel. Very friendly staff. Would recommend and will for sure stay again.

Friends_and_family Friends

8/10

Excellent

04 Jul 2024

Kristina

I felt like it was in a very secluded location. But overall is was ok for the price that I paid. The staff were incredible and very friendly.

Leisure Self

8/10

Excellent

24 Jun 2024

Romain

Hammam massage were great

Leisure Partner

10/10

Exceptional

06 Apr 2024

Elizabeth

beautiful hotel, looks newly renovated, pool is lovely. immaculate room. i wish i was staying more days. spa available and room service. food available on property

Leisure Self

2/10

Poor

29 Feb 2024

Dankir

Smells bad every where dirty rooms and no elevator not recommended for anyt

Business_and_leisure Family_with_children

8/10

Excellent

13 Oct 2023

Lakimja

The staff were very pleasant and helpful. I also enjoyed a massage at the spa

8/10

Excellent

27 Aug 2023

Elizabeth

The staff was amazing. They were very accomodating. They helped with any issues, transportation etc. The bathrooms were a bit aging but everything worked. The only thing is we saw a couple of bugs in our rooms but they staff worked to make sure our rooms were changed.

Friends

10/10

Exceptional

08 Jul 2023

Abuagela

All staff members were very caring and friendly. They did their best to make our stay comfortable and pleasant. We recommend Casablanca Suits and Spa and will not hesitate to use it again.

Leisure Partner

10/10

Exceptional

08 May 2023

Tarsheka

The staff was absolutely the best. My flight was canceled and they were able to arrange a later airport pickup for me at the last minute. I sincerely appreciate how hospitable and caring the front desk attendant was upon my arrival. He also helped with arranging breakfast and a hamman treatment the following morning. I will absolutely return to this hotel the next time I visit Casablanca.

10/10

Exceptional

01 May 2023

khalid

Everyone is friendly and welcoming and helpful especially the receptionist and the security

Leisure Self

10/10

Exceptional

11 Mar 2023

ABDULLAH

I liked the quiet state of the property and the doorman. He was very accommodating. Also the front desk personnel was very accommodating.

Leisure Self

10/10

Exceptional

25 Feb 2023

toni

Wonderful experience!

Leisure Friends

4/10

Poor

01 Jul 2022

Omar

Pool was just for showing, it was positioned in the middle of a coffee shop, making it impossible to use. Rooms had many maintenance issues such as leaking ACs, broken chairs, ...etc.

Leisure Family

10/10

Exceptional

29 Jun 2022

Meredith

This hotel made my birthday vacation spectacular! The staff was very welcoming and extremely nice. I recommend this hotel to anyone traveling to Morocco for the first time!! Casablanca suites and spa I appreciate you!!!!! Thanks again

Leisure Self

8/10

Excellent

08 Jun 2022

melodie

My wife and I stayed here for one night as we were laid over at the airport waiting for a flight to go home to the USA. The train ride out here was a bit long and took 30 minutes to get to from the airport and then a 10 minute taxi ride. But the stay was absolutely wonderful. We were greeted very friendly and the check-in procedure was very minimal. Our room was very clean and well prepared for us with a comfortable bed for a great nights sleep. We felt very safe the entire time we were here.

In the morning the concierge recommended some places for breakfast that were within walking distance and we found a delightful little restaurant and had a wonderful Moroccan breakfast. Upon our return, the host of the hotel was very engaging and we had a delightful conversation. They ordered a taxi for us so that we could get back to the train station and make our way back to the airport.

While we were waiting for our taxi, we spent a very relaxing hour poolside in their inner courtyard which is very comfortable and allows for a peaceful morning stay.

All in all I would say this is a wonderful hotel that is very clean and safe and welcoming .

Leisure Partner

10/10

Exceptional

08 Mar 2022

Sheila

Very beautiful facility and friendly staff

10/10

Exceptional

27 Mar 2020

Iammrzj

Great hotel. Not close to airport as one would Imagine, but they do offer shuttle which is good. So in a way it’s good to be in the city, and close to restaurants and stuff.

Leisure Partner

8/10

Excellent

05 Oct 2019

Verified traveler

The hotel is very sleek, modern, and aesthetically pleasing.

Leisure Family

10/10

Exceptional

03 Sep 2019

Verified traveler

We have stayed once before and will go back again in the future. Always comfortable here.

Friends_and_family Partner

10/10

Exceptional

03 Sep 2019

Verified traveler

Staff is wonderful and helpful and addressed any concern quickly.

Friends_and_family Partner

6/10

Pleasant

13 Aug 2019

Property is average and a bit worn. However service is excellent. They are very attentive to guests. Not a bad boutique hotel.

Business Self

6/10

Pleasant

28 Jul 2019

Rebecca

Casablanca suites

The staff were wonderful, however, the room was suppose to have 2 queen beds and it had 1 with 2 cots. There wasn’t any WiFi or coffee in the room. The room was big but we were looking for a comfortable night since we had an 8 hour flight the next day. We did appreciate the transportation to and from the airport and had no problem paying for that. The dinner was wonderful.

Family

2/10

Poor

26 Jul 2019

Verified traveler

I will not come back again

Inexistant Soundproofing: The room overlooked the pool, and at 23h we couldn’t sleep because we could hear the music and the conversations of the people sitting over there. Rude receptionist: the hotel mentions that there are car parking places, when we asked for a place to park since, that night there was a football match and non residents in the hotel came to watch and parked in the residents’ parking places, the receptionist answered in a rude way and asked my husband to go look for a place himself, not to
.mention the way he spoke to me.

Partner

10/10

Exceptional

15 Jul 2019

Helen

Pool and restaurant was great. Staff was so helpful and professional. It was very well run hotel.

Friends_and_family Family

8/10

Excellent

04 Jul 2019

We stayed one night, the facility was very clean. We stayed in a suite which was spacious but aging. Staff was very nice and helpful

Leisure Family

10/10

Exceptional

16 Mar 2019

Verified traveler

Fantastic place to stay. The staff is very friendly and polite. We are from the USA and communicating was not a problem

Leisure Family

4/10

Poor

04 Mar 2019

Verified traveler

I liked that the area is calm, when I needed the transport they took care of me.but the staying at that hotel wasnt enough good because of the first day, they said only suites are avaible because me and my friend came late, otherwise after paying for the suites we checked online and found that there still are normal rooms avaible. Second thing, the breakfast is not good served, the man at the coffee place doesnt arrange the table when the custumer comes, there isnt even an orange juice and the cakes are very bad.

Business Friends

8/10

Excellent

10 Jan 2019

Verified traveler

Interesting concept, nice entrance and great staff

Business Self

6/10

Pleasant

09 Jan 2019

Verified traveler

property is acceptable view the rate and Frontdesk staff is remarkably welcoming all the time included some kitchen staff.

Leisure Partner

10/10

Exceptional

12 Oct 2018

Jessica

Great overnight stay in Casablanca

We stayed overnight beforehand catching a flight the next morning and had a great time. The hotel is clean and modern and our room was very comfortable. Staff was friendly and helpful. We did not use the spa or the pool though both looked very nice. There are lots of places to sit and relax. Breakfast was above average with lots of choices (hot breakfast). We didn't really explore the surrounding area but there are several nice restaurants within walking distance.

Partner

10/10

Exceptional

11 Oct 2018

Good stay

It was a good stay . Located bit away from the city centre but transport is available. Receptionist was great in helping me to sort out my trip to Marrakesh . Can’t complain anything.

8/10

Excellent

17 Sep 2018

Verified traveler

The hotel was very clean and well kept. The air conditioning worked great and breakfast was good. The staff was friendly and helpful. I would definitely stay here again!

Friends

8/10

Excellent

05 Sep 2018

Fabiana

Property was great! Staff was very accommodating, and the restaurant was amazing!! Great food! No complains.

4/10

Poor

22 Jul 2018

David

This hotel advertises itself as offering a free shuttle to the airport (One of the reasons we stayed in transit given the exorbitant fixed price taxi at Casablanca of 300 Dirhams each way). Unfortunately, the hotel failed to honour iits promise - which we think is false and misleading advertising and deserves to be exposed.

4/10

Poor

21 May 2018

Moataz

the attitude of the receptionist was not good

10/10

Exceptional

21 Mar 2018

Don't miss the spa! Terrific staff and a combined Moroccan Hammam and traditional massage is the best!
Nice place, good price!

6/10

Pleasant

10 Mar 2018

Patrick

Quality of service to be reviewed

We are still waiting for the hotel management to call us back as requested through the hotel reception since our previous stay (weeks ago). The main concerns we wanted to discuss are with the absence of quality policies and lack of quality control including sanitary issues.
For instance, car bookings are ignored, request to fix the TV not transmitted to the technician, reception does not call back following messages, or smoking clients in non-smoking areas are tolerated by the hotel employees who do not dare to enforce the rules (who cares?).
The hotel management seems more concerned to make savings than to keep its customers satisfied. We still believe that the hotel management team could react to improve the long list of issues we wanted to share with them.

8/10

Excellent

30 Dec 2017

khaled

Nice hotel

Beautiful experience I hope to bring it back again

8/10

Excellent

27 Nov 2017

Verified traveler

Hyderabad short trip

Comfortable location, recommended for your stay

10/10

Exceptional

30 Oct 2017

Jose De La Rosa

a relaxing, calm environment

I enjoyed the peacefulness, and the hotel staff was very welcoming

8/10

Excellent

12 Oct 2017

Verified traveler

Comfortable

My experience at Casablanca Suites and Spa was quite pleasant. Breakfast was delicious, staff was extremely welcoming and the hotel had a very warm feeling.

8/10

Excellent

08 Oct 2017

Tom

I arrived around 9:30 p.m. and left at 6:30 a.m the following morning. The staff provided a high level of service from check in to check out.

They have a fabulous breakfast buffet that starts at 6:30 a.m. Since I had to leave early, I was impressed that I was able to get breakfast before 6:30 a.m.

My room and bed were comfortable, but the bathroom was tight.

4/10

Poor

12 Sep 2017

Verified traveler

Needs improvement

Needs improvement.
Not clean and got almost poisoined with some bad water.

8/10

Excellent

17 Jul 2017

M A

stayed fir 2 weeks

I stayed here for 2 weeks and loved it.. hotel is located in peaceful residential area..pahrmacy and supermarket nearby and rstaurants nearby...tram is at walkable distance.. easy to hail taxis in the front of hotel..

8/10

Excellent

04 Apr 2017

Verified traveler

nice

very good
very good very good very good very good very good

10/10

Exceptional

11 Dec 2016

Marc

Not what I expected...in a good way!

When I got to Casa, I asked a few taxi drivers to take me to Casablanca Suites and Spa, which...they had never heard of. This fact didn't inspire much confidence as I expected to arrive at some fleabag motel, but this was NOT the case. CS&S recently changed their name from Appart Hotel Casablanca, which is a very well-known chain. The hotel was great. The staff was helpful. The food was fantastic and when I went to get dinner, I also was given some complimentary tapas with my meal. My only complaint was that the downstairs restaurant and bar was very smokey and I was not able to wear the same clothes the next day due to their smell. The breakfast spread was miles beyond what I have seen at other Moroccan hotels.

8/10

Excellent

21 Aug 2016

Verified traveler

Convenient location for those driving.

Common areas very nice -- restaurant, lobby, pool, courtyard, bar -- rooms a bit tired but good value for money.

4/10

Poor

01 Apr 2016

Verified traveler

shower was terrible,

it doesnt have elevater
far from city center of casablanca
breakfast buffet didnt have much selection

8/10

Excellent

20 Jan 2015

Joelle

Close to Airport Casablanca

Nice for business. They have a free shuttle from the airport.

6/10

Pleasant

23 Nov 2014

Nebil

just okay

The rooms are extremely small. It smelly I'd fresh paint the whole time. The staff are friendly. Breakfast is okay. Is located in the suburbs with nothing around it. Don't stay unless you have a business around it.

Family

10/10

Exceptional

22 Oct 2013

Verified traveler

NICE

very good and great service

Family

10/10

Exceptional

28 Dec 2012

Verified traveler

An excellent place... 30 mins from Mohd V airport

Just stayed for the night after arriving in Casablanca in the early hours. Although we arrived at 2:30am, the staff on duty were awaiting us and the check-in was quick. Breakfast the next morning was pretty good.Loved the decor of the different sections of the hotel.... superb combination of colors....

4/10

Poor

22 Feb 2012

John

Decent rooms, poor service, worse restaurant

Airport transfer did not come, but as the taxi rate into casa is fIxed (as of feb '12) at 250, this inconvenience saved 50 dirham. Check-in staff were apathetic, but highly trained and poliet compared to the restaurant staff. Also your stuck eating there, as you are a long way from anywhere much at this hotel. Still, it served it's purpose as a 1-night stopover between flights out of Casa. I've never tried the (1) airport hotel (bad recs everywhere), but will next time at this hotel's basic cleanliness alone is not worth the expense of getting there or staying there.

10/10

Exceptional

05 Jan 2012

Nigel

Hotel suitable for business travellers

The service in this hotel is excellent. Despite few of the staff speaking English, they made every effort to respond to my needs. The food in the restaurant was first class. The only thing you need to establish is whether the location is suitable for your needs. It is a long way out of the city and, despite taxis being cheap and plentiful (only use the red ones), teh journey is long and often near-suicidal. If you are in Casablanca for business and your business is loical to this hotel, it's perfect. If as a tourist (as I was), you really want something nearer the city.

10/10

Exceptional

06 Nov 2025

Bertrand

Agréable comme habituellement

Business

8/10

Excellent

05 Jul 2025

Abdelhak

Buen sitio

Buen sitio en general.

Business

6/10

Pleasant

21 May 2025

Abdelhak

Todo bien. Lo único que el gimnasio está hecho una pena.

Business

10/10

Exceptional

16 May 2025

Jean-philippe

L'hôtel est très bien on a plus profité de la piscine comme vous voulez et le personnel est à l'écoute de ces client

Leisure Family

10/10

Exceptional

20 Apr 2025

Bertrand

Trés satisfait !

Tres bon séjour !

Business

10/10

Exceptional

15 Apr 2025

Moulay Rachid

Arrivée très tardive

Acceuil au top serviable. Bonne literie.

Friends_and_family Friends

10/10

Exceptional

10 Apr 2025

Bertrand

Très bien

Personnel très prévenant et à l'écoute.

Business

10/10

Exceptional

25 Feb 2025

Bertrand

Trés bien

Bien accueilli, très bonne prestations pour cet hôtel dans un quartier calme.

Business

8/10

Excellent

21 Nov 2024

Arnaud

Ok, moyen pour le prix

Dans la moyenne de Casablanca, prestation ok. On peu fumer au bar ce qui enfume le restaurant et l’acceuil... je suis pourtant fumeur mais c’est vraiment pas agréable. Le restaurant très moyen peu de réactivité et beaucoup d’indisponibilité des plats et desserts sur la carte. Il y a des restaurants autour, ce n’est qu’un petit problème du coup.

Business

8/10

Excellent

26 Oct 2024

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