Movenpick Hotel Casablanca

Morocco , Casablanca
CASABLANCA, Rond Point Hassan Ii
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50 reviews shown

10/10

Exceptional

28 Jan 2026

Alexander

At check in we did not like the room but accepted it since it was just a short stay. I came down looking for a cash machine so we could have cash for tips. I was approached by one of the staff she introduced herself as Maroua if I got the name right she asked about my stay I mentioned our disappointment about the room. She apologized and quickly turned things around giving us a better room and explained it was due to the category room we booked. Very polite lady and understands guest satisfaction. I will come back again.

Business Partner

10/10

Exceptional

25 Jan 2026

Milan

All the staff was so kindly all the time on disposal especialy Marwa Guest Relations she has been so kind and so professional

Business

10/10

Exceptional

07 Jan 2026

Jonathan

great hotel

Partner

10/10

Exceptional

25 Dec 2025

Martin

Breakfast is exceptional. Vast variety. Very fresh. Rooms comfortable and good size. Staff extremely helpful especially Marwa with customer relations and Mohammed at the reception. For Muslim travelers need to verify qibla prayer direction which was inaccurate in the room. Nevertheless, highly recommended

Leisure Family

10/10

Exceptional

25 Dec 2025

Mustaphahoussni

Good service

Business

10/10

Exceptional

23 Dec 2025

Erkan

“I had an excellent stay at this hotel and was impressed from the moment I arrived. The staff were exceptionally friendly, attentive, and always ready to help. The cleanliness of the entire hotel was outstanding and made my stay even more comfortable.

Business

10/10

Exceptional

20 Nov 2025

El-Are

Above and beyond, the staff is very helpful for your stay. They do the extra length for your safety and accomodation concerns. The roof top is amazing, with awesome views, a pool and dining area. Our room was much more than expected. Very large and especially bright and comfortable.The breakfast had many options for anyone's taste.

Also, a huge thank you and bonus with Maroua Hentati, Client services. She is well-mannered, charming and listens with a keen interest of our opinions. She made us feel at home and she is a great inspiration for this high class hotel of Casablanca. Actually, she represents every essence of the moroccan \"vibe and feel\".

Thank you for this short, but all so great stay.

Louis-Robert T. & Eric V
Montreal, Quebec, Canada

Leisure Family

8/10

Excellent

19 Oct 2025

XIAOFEI

The hotel is located right in downtown area. It was easy to walk around. Hotel room was clean and cozy. The staff were friendly and professional. We enjoyed our stay.

Leisure Friends

6/10

Pleasant

03 Oct 2025

Jahmiek

I stayed at this hotel in Casablanca and was initially impressed with the room's beautiful decor. I had requested birthday decorations and a bottle of champagne, which were nicely arranged—but I paid for both, as well as for late check-out upon arrival. I was told I received a complimentary upgrade, but it appeared to be part of the birthday setup I had arranged and paid for.

Unfortunately, there was ongoing construction on the same floor during my stay. I was woken up multiple times by loud noise and called the front desk twice to report it, but nothing was resolved. When I mentioned this during check-out, the associate simply asked, “Did you notify anyone?” despite my earlier calls. No follow-up or solution was offered.

I also explained that I couldn’t use the late check-out I paid for due to the long travel time back to Marrakech airport. I asked for a refund, showed the messages exchanged with the hotel, but the associate didn’t understand and no resolution was provided. I had to leave without a refund, as the process was taking too long.

Lastly, I paid the deposit in cash, which was accepted, but since it wasn’t traceable via bank, I have no proof of that transaction.

The hotel has potential, and the room was lovely, but poor communication and lack of support significantly impacted my stay.

Leisure Self

10/10

Exceptional

02 Oct 2025

Jeffrey

everything

10/10

Exceptional

18 Sep 2025

Edward

The rooms were very clean and spacious.

10/10

Exceptional

12 Sep 2025

Edward

This hotel has fantastic bedding.

10/10

Exceptional

31 Aug 2025

Firdaus

The staff was amazing. We were celebrating our 25th anniversary, and they decorated our room with rose petals and got us a delicious chocolate cake. The gym and rooftop pool with bar and restaurant with citywide views were fabulous.

Leisure

10/10

Exceptional

27 Aug 2025

Nadia

Good hotel

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

TATJANA

Nice hotel , good location just a little bit pricier for breakfast and dinner

Leisure Family_with_children

8/10

Excellent

15 Aug 2025

Amanda

I stayed at this hotel for five days while in morocco. The pictures online made it seem like it was a five star hotel. The first room, I entered, stunk horribly of cigarette, smoke and urine. I called the reception and asked to move. They sent me to another room. That room also stunk horribly of cigarette smoke. Finally, at two in the morning, I couldn’t deal with cigarette smoke smell and didn’t want to be a pain in the ass but I had to call and ask for a different room since I couldn’t breathe. Finally, they put me in a room on the 14th floor, that was free of cigarette smoke. The room was very nice but the carpets were absolutely filthy, dark stains all over it. In the mornings, I woke up to doors slamming one after another, and I mean, slamming. I looked my door and saw it was a housekeeper going in and out of the rooms cleaning. Also, to note, there are no English channels on the television here. There are lots of channels, but nothing with English at all.

The breakfast buffet was good and the pool was very nice but all together I would not recommend this place, and would not stay here again. the pool also closes very early for the dinner guests so that was a bummer.

Leisure Self

10/10

Exceptional

01 Aug 2025

Jocelyn

the service was great 👍

Leisure Family

8/10

Excellent

01 Aug 2025

Michael

Very nice hotel with friendly and professional staff.

Business Self

2/10

Poor

20 Jul 2025

Mümin

every thing old

very old hotel

Business

8/10

Excellent

08 Jul 2025

Lola

We had an issue with the AC but after speaking to the staff, they were able to arrive at a satisfactory result. Hotel itself & amenities were good

Leisure Partner

6/10

Pleasant

07 Jul 2025

Nedal

The hotel is Rated 5 star but it is 3 star in everything. The only advantage is the staff so friendly and helpful but when you book 5 star you expect 5 star standard specially for a frequent travelers like me, Very much disappointed with standard of the hotel and how can it be rated 5 star, Second thing I had an incident that my door wasn’t closing and I requested to change room but they send someone to fix and he kept on going and coming for over an hour and I didn’t feel comfortable.

Business

10/10

Exceptional

25 Jun 2025

Mohammad

Great service

Leisure

6/10

Pleasant

11 Jun 2025

Lynda

This is a nice hotel that could do better. Although there are several employees at the check-in and reception, they do not seem that eager to address issues.

Leisure Self

8/10

Excellent

09 Jun 2025

Inderpal

Great location!

Great business hotel, excellent breakfast, fantastic views from rooftop bar. Will stay again!

Business

8/10

Excellent

05 Jun 2025

Caroline Ann

Hotel is well placed with a tram stop (Hassan II) just yards away.
Stand out staff included Sara from Housekeeping as well as the ever helpful head concierge

Leisure Partner

8/10

Excellent

02 Jun 2025

Faisal

The Location was very central. Everything was convienient and transport was also available. The rooms were old and there was an issue with the Wash Rooms, where if we take Shower the Water is spreaded all over the wash room, kindly work something our for that...

Business Self

8/10

Excellent

02 Jun 2025

Faisal

There should be some renovations to be done to the property, specifically bathrooms, there is too much water spilling out of showers, this has to be taken care of.. also the lifts are old..

Business Self

10/10

Exceptional

26 May 2025

Daniel

I enjoyed my stay

Self

8/10

Excellent

17 May 2025

Jolene

Location and staff were great; however, I did knock down one star because the pool closes extremely early (6pm) so that they can open up for dinner service. Had I seen this before booking, I would not have done so. Upon checking in I was given later hour (730pm) so it was very confusing when I tried to go swim at 630pm. I had tours planned the next morning so I was never able to use the pool.

Leisure Self

10/10

Exceptional

12 May 2025

murray a

Very nice stay

We had a lovely stay at Movenpick Casablanca. All the staff were very helpful and accommodating, especially Badr at the reception. Location is very convenient to many things

Partner

10/10

Exceptional

27 Apr 2025

Daniel

I enjoyed my stay

Self

8/10

Excellent

21 Apr 2025

Hichame

Good

The best thing about this hotel is the staff, they were all perfect and welcoming. The location was perfect, not enough choice for gluten-free breakfast. Not enough choice for juice at breakfast and not cold enough. The curtains in the very old rooms don't block out the light in the morning. The windows don't block out the sound of car horns. The room cards deactivate quite regularly, it's awful to go downstairs and wait to re-enter your cards.

Friends_and_family Family

10/10

Exceptional

20 Apr 2025

Daniel

I enjoyed my stay

Self

10/10

Exceptional

17 Apr 2025

Verified traveler

Great

It was great

6/10

Pleasant

09 Apr 2025

Georgi

The house keeping would enter the room w/o notice. The pool area was occupied for a private party after 5pm, we couldn't use it, on the day of check out house keeping entered again the room at 8am.. the mattress is very uncomfortable, they have a layer which looks like a quilt, super soft and inappropriate. We do not recommend this hotel, it is not worth what we paid.

Leisure Partner

10/10

Exceptional

15 Mar 2025

Jonathan

Location, amenities and staff were perfect

Leisure Friends

10/10

Exceptional

12 Mar 2025

Simeon

good property with easy access to rail station

10/10

Exceptional

23 Feb 2025

Jatna

Since I got in the Hotel everything was perfect! The staff at the lobby, the Room was amazing, i coludir belive How confortable and Luxury it was, the Room Service and the breakfast, theres many options the staff at the breakfast is very profesional and nice

Self

8/10

Excellent

22 Feb 2025

Ousmane

Good

Confort et accueil chaleureux. Merci

10/10

Exceptional

27 Dec 2024

EKOM

Very friendly & helpful staff. Will surely recommended & stay next time.

Leisure Family

2/10

Poor

19 Dec 2024

Hamid

No heat , request for assistance
Nobody show up
Communication doesn’t work
Calling front desk doesn work

Partner

10/10

Exceptional

28 Nov 2024

Rashid

Nice hotel great service

Leisure Family

6/10

Pleasant

12 Sep 2024

Olivia

The stay was okay, but it did not live up to our expectations based on the posted reviews.

Leisure Family

8/10

Excellent

31 Aug 2024

Liz

Seamless checkin, amazing roof top bar and fantastic service! Everyone has a smile!

10/10

Exceptional

20 Aug 2024

Gethin

Excellent staff who were always helpful and great facilities like a pool.

Leisure Self

10/10

Exceptional

07 Jul 2024

Khin

we had a pleasant stay at the hotel. The hotel staff are very courteous and polite. The executive room is very nice, super clean and comfortable. Room service for early breakfast was excellent. The best service ever.
I like everything about this hotel. highly recommended and will stay there again when I go to Casablanca.

Leisure Partner

8/10

Excellent

12 Jun 2024

Peter

Had a hard time finding a nice restaurant near the hotel

Leisure Partner

10/10

Exceptional

23 May 2024

Hasibul

Excellent size room with a great view

Leisure Self

6/10

Pleasant

19 May 2024

Rosanne

Noisy, busy, not many restaurants near by, right next to streets.

Leisure Partner

10/10

Exceptional

05 May 2024

Michael

This is a biz hotel, but if you ask they can book you trips and direct you to folks that can get you to the sights. So not a bad travel hotel. Safe. Well Run. Food better than average. Breakfast is great (always include it). Tubs gigantic.

Leisure Self