The Fourteen Luxury Boutique Hotel

Morocco , Casablanca
CASABLANCA, Rue Abou Mouataz El Falaki, Casablanca 20070, 0001
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50 reviews shown

4/10

Poor

10 Oct 2025

Shireesh

Breakfast was ok. Good firm bed. Helpful reception.

Worn out bath towels, 2 fridges in the room - both not working, dirty kettle, no cups or any cutlery in the room. WIFI didn't work till the next morning.

Partner

10/10

Exceptional

28 Jul 2025

Mustapha

Nice boutique hotel great staff

Business

2/10

Poor

22 Jun 2025

Ramon

Really terrible. No AC no towels poor service room wasnt ready . Telephone didnt work . Loose wires fire hazards in the bedroom it stinks like cigarettes the restirant was even worse noisy dirty sticky tables for the value prices were high . NEVER BOOK HERE!!!

Partner

8/10

Excellent

29 Jan 2025

Monica Leon

Good

Business

6/10

Pleasant

28 Jan 2025

Karen

The housekeepers never fixed my room , and i stay overthere 5 days

Self

6/10

Pleasant

03 Dec 2024

Dayanand

Very helpful staff. Average low budget hotel given location. Rooms are tiny!

8/10

Excellent

23 Oct 2024

nader

Very convenient

10/10

Exceptional

08 Oct 2024

abdellah

Friendly staff clean room

Business_and_leisure Family

8/10

Excellent

08 Sep 2024

Maurice

Awesome location

10/10

Exceptional

14 Jul 2024

SAMIR

Personnel courtois et aimable. Un grand merci à Houssam🙏

Leisure Self

8/10

Excellent

29 Nov 2022

Heather

The hotel was in a good location and the staff was very friendly. My room was very nice and clean and the breakfast was good.

Leisure Self

10/10

Exceptional

23 Feb 2022

Roy

COMFORT and CONVENIENCE

Conveniently located in the city center. Since this is a small botique hotel, staff are very attentive to your needs. They all spoke Arabic, French, and English. Close to McDonald’s for a quick easy bite. Easy access the groceries and stores.

Self

8/10

Excellent

23 Dec 2021

Ali

Great location just behind the twin center.
Walking distance to a lot of places, and restaurants.

Leisure Self

6/10

Pleasant

11 Sep 2021

Muhammad

Room was very small and no service 😑. Room fridge was nlt working at all.

Self

8/10

Excellent

06 Jul 2021

Verified traveler

Business_and_leisure Self

10/10

Exceptional

03 Jul 2021

jeffrey

Great hotel clean in city center , good people at reception front desc .

Self

10/10

Exceptional

22 May 2021

Verified traveler

The staff was all so friendly and helpful. My room was spacious and quiet. Everything was perfect!!

Business_and_leisure Self

10/10

Exceptional

30 Nov 2019

Sarah

It was clean and in a central location. The staff was friendly and helpful

Leisure Self

8/10

Excellent

07 Aug 2019

Verified traveler

Good location, little English spoken be ready with French. Restaurant next door was good, fun atmosphere and modern with good music and food, only be ready with the smoking inside while you are eating.
A little walk to the center but easy to get back

Leisure Self

8/10

Excellent

25 Jul 2019

Ebone

First time in Casablanca

The hotel and location was good. The only problem we had was the hot water would go in and out so you had to be careful when taking a shower and they only gave us one towel to dry off with. They are super nice and hold your luggage for you when you are checking out so you can explore more of the surrounding area if you want. I left a tip for their service because that was sweet and they were so great full

Partner

2/10

Poor

14 May 2019

Chafiq

Bad!!

Friends

10/10

Exceptional

06 May 2019

Dorota M.

Wonderful

An amazing staff! Always greeting me smiles

10/10

Exceptional

24 Apr 2019

Verified traveler

This was a great place to stay. Friendly and very helpful staff and good location.

Leisure Self

10/10

Exceptional

17 Feb 2019

Verified traveler

The staff was amazingly.. Casablanca is SO crowded and impersonal. This hotel looked out for ME!
The security man out front was lived in Ohio, as well as other parts of the US. I called him \"Mr. Ohio\". Tell him Chris from Boston says hello!

Leisure Self

10/10

Exceptional

02 Jul 2018

bader

Nice hotel close to everything

Good hotel and nice friendly staff clean room I’ll definitely go back for sure thanks to John the owner..

8/10

Excellent

29 Apr 2018

Fabrice

Nice hotel close to everything

Pleasant stay with a nice appartment with city view. There should be more parking space available, three very low or they should cancel the free parking notice. I would definitely recommend it.

10/10

Exceptional

25 Mar 2018

Erin

The staff is incredibly amazing and friendly. They were very helpful. The restaurant is a great spot to rejuvenate after a long day of walking. Nice neighborhood with cafes and shops.

10/10

Exceptional

24 Mar 2018

Samuel Sarrah

I have no regret having decided to stay in The Fourteen Hotel. All amenities were great. It makes you feel at home, what I liked most is the multinational staff who works hand in hand with no form of discrimination. Staff all have contagious smile that make you smile too each time you meet them.

Keep it up.

8/10

Excellent

15 Sep 2017

khalid

Nice hotel

It was good experience and I really enjoy staying in this hotel and I will go back there in the future

6/10

Pleasant

21 Apr 2017

Gayo

A 4 stars hotel which not worth it yet

the hotel is supposed to be 4 stars, however although it seems been recently renewed, lot of services are still not properly set: in my room the phone was not working, the TV as well. I had a double bed, but only one towel was there. I had to ask for additional one. The freezing system control has a scotch one need to remove before to operate.
The hotel is not easy to find, it is not located in the center and taxis drivers seems not so far aware of.
The breakfast is quite good and the restaurant well decorated. The room are like a studio with a separate room and a kitchen, which is good.

8/10

Excellent

23 Mar 2017

Ibrahim

My sweet home away from home

I always stay at The Fourteen Luxury Boutique Hotel & Spa and I stayed more than ten times by now. It is pleasing place and near to down town any many shops. I got used to the staff and they know me well. The rooms are tidy and clean but the shower are a disaster because they leak all over the bath floor and are very small to take a relaxed shower. Everything else is fine and OK.

2/10

Poor

16 Mar 2017

Lhoussaine

I spent a night in my car instead the hotel I paid

I reserved through hotels.com as usual.however , when checking the desk manager informed the hotel is fully booked even I do have reservation paid online.

8/10

Excellent

09 Dec 2016

Verified traveler

Boutique hotel hard to find but very well located

Booked late for one night, taxi had hard time finding the place. Hotel was fully booked but manger to get last room

Ok for couple nights stay

6/10

Pleasant

17 Oct 2016

Joy

Nice location with OK hotel

Upon arrival was greeted by a young man- he made check easy and gave a few tips about the area and taxis (even arranged for a taxi to pick us up early the next morning for the airport). The lady at front desk in morning was not as helpful. Never told us when our taxi arrived. My husband had to walk out from the lobby and happen to ask a driver if he was for us. And this hotel couldn't even make change for the $4 tax fee they charged. So we had to wait a few minutes for her to ask people for change.

The hotel appears clean at a glance, however the bathroom had something on the toilet seat, the shower could have used a good cleaning and overall dusting.

Also while the small kitchenette and washer/dryer looks nice they ask you not to use any of it- as it just for looks. Needless to say we only used the refrigerator. Also, the tv did not work. We did not bother to alert the hotel of the tv as our stay was short.

2/10

Poor

11 Oct 2016

Sam

They left me stranded in Casablanca at 9 p.m.

I had terrible experience with the Fourteen Luxury Hotel. I booked via Expedia, when I finally arrived to the hotel I was told they were full. The front desk clerk was understanding of the situation but there was no room for me. I had to go to the next available hotel in the area and luckily there was one not too far.
I asked Expedia to provide an explanation, i.e. who was at fault amongst Expedia and the hotel. Expedia's \"explanatory\" email was written in convoluted language, i.e. dancing around the issue.

4/10

Poor

17 Sep 2016

sharon

I would not recommend this hotel for two reasons: price , lack of amenities.
There was no hot water for a shower. towels were cheap and flimsy.

Partner

10/10

Exceptional

27 Aug 2016

Philipp

Very helpful customer service

I had a problem with my flight and the fine people from the fourteen luxury hotel helped me to change the booking even it was very short notice and my booking had strict conditions but they were very helpful and helped me to change the date. Plus there was another occasion when their service stood out, I needed some medication late at night and someone from the reception drove for me to the pharmacy to get it. I really think their service deserves 5 star.

Family

10/10

Exceptional

18 Aug 2016

Mohammed

Very good overall.

Clean and quiet hotel.
The only bad thing was the water temp in the shower. You can't actually control it, as it alters from hot to cold by itself.

8/10

Excellent

31 Jul 2016

Reehana

Alright hotel but untraceable

Booked a room for 2 nights. Found out that it was actually a small 1 bedroom apartment. As it is \"new\", most taxi drivers didn't actually know where it was and we had to get off at the Twin Centre which wasn't much of a walk. The hotel was quite far from Medina and Morocco Mall. The staff were very friendly and helpful. Overall, I was pleased with my stay.

8/10

Excellent

02 Jul 2016

Ibrahim

Great Place to Stay.

The Fourteen Hotel is great place to stay. The staff make you feel like home. The location is great for down town shopping and close to nearly everything.

Partner

10/10

Exceptional

14 Jun 2016

Fatma

love this hotel

Hotel apartment is spacious. confy room , great location ( take a taxi and tell him Twin center)
Staff are more then perfect.. the lady is great, very helpful
restaurants are nearby :McDonald, KFC...shops
just one thing is that the cook and washing machine are not working
i would get back to this hotel .. i really loved it

Family

10/10

Exceptional

30 May 2016

Verified traveler

Great hotel very quiet at night. Good location. Staff were very helpful

6/10

Pleasant

02 May 2016

Nathan

Some good, some bad

The room itself was very well-designed and beautiful and clean. My biggest complaint was that the shower drain did not work and it was impossible to get a comfortable temperature of water from the shower. That is a pretty big Downer for a hotel room for me. Also there was a stove top in the kitchenette that I began to prepare to make coffee on, and when it didn't work and I called the front desk they said that no in fact it would not work. Apparently just decoration. For us parking in front of the hotel worked out great but they advertised free valet parking but it appeared that their parking is limited to the two or three spaces on the street in front of the hotel, so I am not sure what happens if there are already three guests parked there.

Family

8/10

Excellent

11 Apr 2016

garry

A good place to stay

Good place, good location and a good price. Recommended.

8/10

Excellent

08 Apr 2016

World Traveler

Great location across the street from Zara

Not easy to find by our taxi, hotel did not provide their contact info such as email or phone number with Expedia or their website, so I could not get proper location information. Other than that, great location near shops and eateries, walk around and explore the city. 2 stops from airport train to train station and then red taxi to hotel on side street, which would have been helpful if I knew this ahead of time. Friendly helpful staff but coffee in room has a charge and so do some of TV chanels with dollar signs that they don't inform you about.

I would recommend this hotel.

4/10

Poor

28 Mar 2016

Edu

Needs a good management!

No pillow cases, no towel on the rail, leaking shower box making all floor wet!

4/10

Poor

22 Mar 2016

darren

Good location, be wary though

Oven doesn't work even though they showcase it in the pictures. If you find things broken and not upto standard they will fix it but offer no form of real apology. Even stating 'you can't find anywhere better for less than what you paid' despite several attempts to speak to management about our concerns they made no effort to talk to us. Some of the staff were friendly but didn't take any remedial action either. Better off spending your money elsewhere, somewhere where they value you as a customer. Also even though stated there is no restaurant/spa/ fitness centre. Building works going on all times of day and night. there is potential for the hotel to be really good, but feel a change of management may be necessary. Avoid..

8/10

Excellent

18 Mar 2016

Verified traveler

Nice Hotel

The Fourteen was a really nice hotel. Stayed with 2 friends and we all appreciated the comforts. It's not huge but the rooms have what you need. Everything is modern, clean, and bright. Rooms are a nice size. Full kitchen with minibar, washer, balcony, large lounge area. The staff were helpful & parking was free. There's no restaurant on site but they recommended a place a few blocks away with a good variety of options to choose from.
Better wifi connection (there is one but it was a little slow/intermittent) and restaurant would have made it perfect.

10/10

Exceptional

18 Jan 2016

azzi

Nice close to all amenities and centre of casablan

Very nice smart and modern place to.reside in good quality and definitely a great lil find

10/10

Exceptional

28 Dec 2025

Ahmad

Zimmer ist sehr schön Personal sehr freundlich

Friends_and_family Family