Name: Tesoro Manzanillo All Inclusive
Address: Sección la Audiencia, L-1, PenÍnsula De Santiago, 28867, MX

8/10

Excellent

24 Jul 2026

Sandy

The beach view was amazing and clean rooms as well.

8/10

Excellent

18 Jun 2026

Drew

The place is great for a few days. The buffet food was surprisingly good, the process to book the specialty restaurants is not great and they only open one or none everyday. The beds aren’t the worst but could use an upgrade, the same with the pillows. The bartenders were nice and made great drinks, the pool activities were fun and the night shows were also good.

Family_with_children

4/10

Poor

08 Jun 2026

Daniel

The buffet was horrible! Good luck getting a reservation at the restaurants. The hotel is showing its age. Paid for all inclusive but had to leave the hotel for all meals. Get a Airbnb or just go to a different hotel. Don’t waste your money!!
The staff was rude and didn’t care to help. The lady at the reservation deck should look for a new job!!!

Family_with_children

10/10

Exceptional

02 Jun 2026

Eusebio

Todo muy bien alimentos y bebidas
, servicio al huésped, lo recomiendo ampliamente

Friends_and_family Family

4/10

Poor

30 May 2026

NORMA

The room was clean. The staff was very nice, beach view was amazing, we had a very hard time with the key cards, they only worked sometimes, had to get help a few times to let us in, food was just ok

Partner

8/10

Excellent

22 May 2026

Sofia

Este hotel tiene hermosas Vistas al mar y mucha ventilación ❤️

Friends_and_family Family

4/10

Poor

10 May 2026

Alondra

Didn’t get towels until we asked for them 3 times, Rooms were dirty mainly the bathrooms , food was not the best but also not the worst.. pool is too small for the sizes of the hotel, bars did not open until after 11am and drinks where not that good.. night shows were good.. interteinment during the days was so so… overl all expensive for what we got..

6/10

Pleasant

07 Apr 2026

Martin

This hotel needs to be upgraded. You can tell that nothing has been done in a long time. The card to the room wouldn’t work. The shower didn’t have a shower head. I had been at this hotel when it had a different name and that was a 5 star hotel back in the day. The current hotel is like a 3 star. It is deteriorating.

Family

10/10

Exceptional

07 Apr 2026

Angelica

Beach is beautiful and location perfect, may need some improvements on the Italian restaurant. Mexican food was delicious.

6/10

Pleasant

14 Mar 2026

VICTOR

Great hotel overall but i wouldn’t rate it a 4 star hotel.

At best is a top 3-star hotel.

Food is decent but could be better. Prices are way to high and offer little accommodations for guests.

Family_with_children

8/10

Excellent

26 Feb 2026

ALMA

I like it seemed like a very good amenities and good stuff

Family_with_children

2/10

Poor

20 Feb 2026

David

The reservation through Expedia and the hotel did not communicate properly, And I was charged twice. I also tried calling customer support, but their website was down. I'm going to send all the receipts to Expedia customer service so they can verify and get reimburse the double charges. According to the hotel, it was Expedia who sent the incorrect reservation. Thanks

Family_with_children

8/10

Excellent

18 Feb 2026

Roxana

Rio was clean but little old

10/10

Exceptional

17 Feb 2026

Jose G

The room was clean and spacious, staff and all day events were great

Partner

8/10

Excellent

11 Feb 2026

Elvira

The staff was friendly & very helpful. The location on the beach was beautiful!

Leisure Family

10/10

Exceptional

07 Jan 2026

Jose Luis

Perfecto

10/10

Exceptional

31 Dec 2025

Jose

Great experience.

6/10

Pleasant

10 Dec 2025

jorge

There was a water supply break.. no water for 12hrs. Staff was courteous and helpful.

Leisure Family

10/10

Exceptional

01 Dec 2025

Gabriela

Good

6/10

Pleasant

23 Nov 2025

Omar

Los camastros de la alberca son insuficientes, hay que bajar a apartarlos a las 7 AM, el restaurante un día en la cena no había comida suficiente y el resto estaba fría. Los restaurantes de especialidad hay que apartarlos el mismo día a las 7 am, porque se llena y no alcanzas

Leisure Partner

4/10

Poor

18 Nov 2025

San Juana

Food quality was very poor and alcohol options were very very limited. When requested towels or anything they would take it the following day not when needed. Entertainment was very basic and not fun at all.

Leisure Friends

6/10

Pleasant

21 Oct 2025

Leonardo

The food was horrible at the hotel, even scrambled eggs weren't good, omelettes were good either. How do you manage to mess up scrambled eggs?

Leisure Family_with_children

10/10

Exceptional

20 Oct 2025

Aracely

Everything good

10/10

Exceptional

12 Oct 2025

Dulce Dalila

Beautifully hotel

Friends_and_family Family

6/10

Pleasant

26 Aug 2025

Juana

La limpieda de nano es limpio

4/10

Poor

03 Aug 2025

Martha

I paid for an ocean view room and I got the back of the hotel. Can’t connect to WiFi and non staff can help , say connection is bad. I asked for help only front desk can assist and lines are long and only one person is at the desk. Not what I expected for my girdt time using Expedia .

Leisure Family

10/10

Exceptional

31 Jul 2025

Adrian

Excelent resort!

Leisure Family_with_children

8/10

Excellent

26 Jul 2025

Juan

Overall I had a great experience at hotel Tesoro Manzanillo.

Leisure Partner

8/10

Excellent

04 Jul 2025

Erika

Our family enjoyed the entertainment every evening and the activities during the day at the pool.

Leisure Family_with_children

4/10

Poor

28 May 2025

Noemi

The rooms are clean, but they need to have more divercity of food and the bar tenders are not polite.

Leisure Family

6/10

Pleasant

05 May 2025

Marcos

Rooms are ok except the mattress there dirty and smell like mold.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Verified traveler

Great Family Vacation

The hotel was very nice and clean. The food was amazing. Overall great experience.

Friends_and_family Family

6/10

Pleasant

14 Apr 2025

Suting

QUE HAYA MAS VARIEDAD DE COMIDA Y QUE NO SIRVAN COMIDA SOBRADA DEL DIA ANTERIOR

Business_and_leisure Partner

6/10

Pleasant

06 Apr 2025

Janet

all about location

Beautiful hotel, great rooms, and a location that cant be beat --right on the beach. Service was lacking and the food was not great. Go out to eat as much as you can.

Friends_and_family Family

8/10

Excellent

27 Mar 2025

rodolfo

The children's area is a definite plus for parents with toddlers.

Leisure Family

6/10

Pleasant

27 Feb 2025

maria

The reason I gave the 3 stars was in the way the staff was unable to solve or escalate our needs. I reserved a room with 2 beds and ocean view, upon my arrival I got a room with a king size bed. Beautiful view, but 1 bed. It took them over an hour to give me a room with 2 beds whenIhad made my reservationfora room with two beds. Once I got the new room we were not pleased with the view. It was a partial view. Once I told them about the view they made us wait until the next day after 3 pm to give us the new room. Another complain is the internet, we couldn't get a good signal and the T.V. never worked. Didn't have service our whole stay. We kept calling the only reply was they're working on it. The keys to the room had to be reactivated every day and sometimes more than once. That was very inconvenient.

Leisure Family

10/10

Exceptional

30 Jan 2025

Helen K

Restful and very professional staff. Always helpful and willing to speak with me in Spanish so I could practice.

Leisure Partner

8/10

Excellent

15 Jan 2025

Arcelia

Las mesitas para poner tragos en área de albercas muy sucias

Leisure Partner

4/10

Poor

27 Dec 2024

Janice

Load noises all night and poor room quality. Paid way too much to stay here.

Leisure Family

10/10

Exceptional

25 Dec 2024

Ismelda Cortez

Los trabajadores son muy amables y toda la comida está muy buena

Leisure Family

2/10

Poor

24 Dec 2024

Edgar

I feel like we got scammed because we booked with Expedia and paid in full then when we arrived they told me I had to pay for an additional ticket because they had different information on their end even though I called customer service Expedia could not help me. I ended up paying it because we were exhausted. The check in took over an hr. I was extremely disappointed. Other than that it was perfect for my kids and food is not the greatest.

Business_and_leisure Family_with_children

8/10

Excellent

23 Dec 2024

Sonia

La bahía excelente, la fruta muy buena, los platos fuertes no me convencieron. Todo limpio y buena atención.

Partner

4/10

Poor

12 Dec 2024

Joey

Our room was very damp, moist. Covers were wet and damp. Not sure it was due the ocean or poor room ventilation. Hallway was so noisy, weddind from musicnight until 2am. Music was so loud you could hear it from the 15th floor

Leisure Partner

4/10

Poor

27 Oct 2024

Mariana

The bathroom toilet did not work, the phone in the room did not work and we killed a couple of roaches.

Leisure Family

8/10

Excellent

05 Aug 2024

Eduardo

Nice and comfortable rooms ( I recommend the master suite) increíble view from floor 18 , food is not the best but is good 👍 drinks are great

8/10

Excellent

31 Jul 2024

Brenda

My family and i really liked it! I think staff csn improve their service in the foid area, the food was not as great as other times we have visited.

Leisure Family_with_children

6/10

Pleasant

15 Jul 2024

Griselda

The location was great - beach front. Our room was great, nice ocean view. Evening entertainment was good. I think the thing we didn't appreciate much was food variety. Being that it is in Manzanillo, we expected more sea food options. Looks like beach didn't admit sellers, so we didn't have fresh fruit, coconuts, etc. That was more fun just down the way. It is okay to stay if you don't care to drive around and see the city. If you like fun mariscos, fruits, etc. no need to stay in 'all-inclusive'.

Leisure Partner

2/10

Poor

27 Mar 2024

Jennifer

Bathroom toilet was leaking sewage and the service team didn’t do anything but place a small towel over it even after numerous requests to fix it or move our rooms. Our sheets also had blood stains. We had 2 rooms next to each other with 4 beds total and requested blankets at least 5 different times and they would only give us 2. They refused to give us blankets and offered us sheets. The beds only had sheets on them, no blankets at all hence our request for blankets. 3 hours later at 10pm we finally got the other 2 blankets but only after we asked to speak to a manager. We had to walk down to the lobby 4 times. The first time, I called and was told I’d get a call back regarding the bathroom and nothing. The other times they didn’t answer the phone so we walked down to the lobby 4 times in order to request service to the bathroom and blankets. We had 2 young children and they were cold and needed to go to bed but it took hours to get blankets. We were also down to only one bathroom since the sewage was leaking the entire time. Safe to say we are never returning.

Leisure Family

10/10

Exceptional

21 Mar 2024

Glen

The hotel room, the hotel staff, the ocean views, overall cleanliness of the dining room, our hotel room and the swimming pools. All were first class.
I may have wanted a few more vegan options in the dining room, but the food was great.

Leisure Family

8/10

Excellent

19 Mar 2024

Rosario

Love that it's beachfront. The pool was very nice and clean. Staff were friendly. Food was not great but good, and fruit was fresh. Entertainment was good the 1st night, though the Karaoke 2nd night not kid friendly, crowded and not enough seating provided, we left after 10min.

Leisure Family

10/10

Exceptional

18 Mar 2024

Derek

Everything was great at the hotel, the only 2 bad things I could say would be that they’ve locked the tvs and you can’t get English channels even with staff help. And then the beach is quite deep, you from knee deep to chin deep in about 5 feet from shore. But very great hotel

Business_and_leisure Partner

10/10

Exceptional

13 Mar 2024

mark

The staff is wonderful, food excellent, room average

Leisure Partner

2/10

Poor

10 Feb 2024

Aleida

The food was worse than jail food. No flavor horrible quality poor ingredients.

Leisure Family

8/10

Excellent

06 Feb 2024

Hun

👍

6/10

Pleasant

21 Jan 2024

carol

Well kept and looked after.
Food was ok.
Biggest negative is the very very very loud pool during the day 8:30-6:30. You can’t get away from it even in your room.
The windows shook.
The show almost broke my eardrums too… couldn’t watch it.

Leisure Partner

2/10

Poor

24 Aug 2023

Jonathon

Food and service was horrible I checked out a day early

6/10

Pleasant

17 Aug 2023

Raul

The rooms we got were right above the entertainment so it was very noisy and we were not able to rest well, my family all got sick from the food they serve. Hotel is clean and staff is very pleasant, the beach is fantastic!

8/10

Excellent

25 Jul 2023

Brenda

Overall this hotel offered everything I needed and the room was great. I would love to see more food options in the future but really enjoyed my stay.

Leisure Family

10/10

Exceptional

14 Jul 2023

traci

I loved our trip here. We really enjoyed the private beach and the pools. One thing i didn't appreciate is that some staff told us we had to pay for wifi and on our last day another staff said oh no its free. So while we enjoyed being unplugged it was hard to keep in touch with family & work. Also i didn't really like the food, i would've enjoyed more variety and FANS, please install fans for the heat and for the flies. The night entertainment was amazing just needed some fans for that heat. Overall we'd go again!

Leisure Family_with_children

10/10

Exceptional

23 Apr 2023

Shane

Hotel was beautiful, room was great, staff were wonderful. The location being on the beach was perfect.
The only thing that could be improved upon was stocking of the in room bar fridge daily with water and pop (as we were told that it would be).

Leisure Partner

10/10

Exceptional

28 Mar 2023

Michael

Wonderful private Beach

10/10

Exceptional

24 Mar 2023

Francisco

This is the thrid time we go El Tesoro de manzanillo hotel and all times we have had a great experience, plus the beach is incredible because there are no high waves and the water is on calm most of the time

8/10

Excellent

15 Mar 2023

Verified traveler

Hote fantastic food needs a lot of work

We spent 2 weeks at Tesoro. The building and rooms are lovely as is the pool and incredible beach. Staff were fantastic. My only complaint was the food. The buffets were ok but strictly Mexican food. The two restaurants of Mexican Food and Italian food rotates nightly. We went to Italian and I have to say any meat was grossly over cooked and the pasta was crunchy. I know they r trying but it was bad. We were maybe one couple of 4 that were from North America. It was all Mexican travellers who are so nice and we enjoyed it.

Partner

2/10

Poor

09 Mar 2023

Mamdouh

This hotel is worst hotel I been in my life, rooms are very old, beds are not comfortable at all ( I was waking up every morning with neck and back pain ), food quality is baddddd, my friend get harassed by one of the stuff ( he kept calling the room to ask if she want free massage ), the beach are is the worst in Manaz

Leisure Friends

2/10

Poor

08 Mar 2023

Mamdouh

The hotel is very old ( feel like poor hotel from 1980), food is very very bad ( everything is not etable )

Leisure Friends

8/10

Excellent

06 Mar 2023

Andrea

La playa estaba muy linda, las actividades para niños nos gustaron mucho, pero en la zona de sombrillas había algo de basura y me encajé un palillo en el pie.

Leisure Family

2/10

Poor

11 Dec 2022

Bernardo

Honestly everything was horrible especially the food . On 2 separate occasions the food was spoiled I’m currently with a horrible stomach ache. The pillows were horrible the beach sucks big time. It’s just not worth it you are better off spending a lil more for a better place bc you are going to have to go out to eat anyways trust me stay away

Leisure Family_with_children

10/10

Exceptional

16 Oct 2022

Cruz Maria

Very

Leisure Family

4/10

Poor

01 Sep 2022

Gricelda

They do not have room service
No answer the phone I called to reception to ask a question never answer

Leisure Family

8/10

Excellent

30 Aug 2022

Diego

Ok, but not yo be a 4 starts hotel

Leisure Family

2/10

Poor

22 Aug 2022

Steven

While in Mexico...tried to call them numerous times due to need to cancel....couldnt get through BEfORE the deadline, ended up LOSING our deposit....THEY WOULDN'T REFUND OUR CANCELLATION FEE

Leisure Family

6/10

Pleasant

22 Jul 2022

Berta

Beach is in walking distance

Leisure Family

10/10

Exceptional

22 Jul 2022

Jennifer

Stayed in junior suite with 3 balconies ocean view it was amazing loved everything !

Leisure Family

4/10

Poor

21 Jul 2022

Luis

Too hot, they need more fans or A/C in lobby area, show room, and night bar. They also need more staff at bar at night. There was like 50 people at bar with long line and only 1 bartender in horrible heat, we could not enjoy there amenities, they did not have the proper ventilation or staff.

Leisure Family_with_children

6/10

Pleasant

10 Jul 2022

Araceli

Lots of choice of food beautiful place. But when it comes to help you with issues o manager on site .

Leisure Family

8/10

Excellent

05 Jul 2022

Rafael

Vacaciones

The place was nice. First floor not so great to enjoy the ocean view. And didn’t like the fact that no hot water to shower

Friends_and_family Family

10/10

Exceptional

03 Jul 2022

Juan

I was amazed that food was actually great!

Leisure Family_with_children

10/10

Exceptional

02 Jul 2022

David

Great place to relax

Friends_and_family Friends

2/10

Poor

10 Jun 2022

Elizabeth

Horrible customer service. Rooms are dirty. Not enough food at the buffet and when brought up to managers attention they said nothing could be done

Leisure Family

6/10

Pleasant

07 Jun 2022

Arnoldo

Staff ppl really rude, disrespectful don’t recommend this place

Business_and_leisure Family

10/10

Exceptional

29 Apr 2022

Delia

Love everything!!

Business_and_leisure Family_with_children

6/10

Pleasant

20 Apr 2022

Ignacio Garcia

I like the views. Easy access to the beach. A lot of food options. Big pool. Dislike my room it smelled like mildew shower had no pressure sink would get clogged. It be better if they had transportation available to and from the airport. Better alcoholic drinks or beers

Leisure Friends

2/10

Poor

05 Apr 2022

Stephanie

Run!

No room service
No good tequila
No wifi
No steamers or laundry service
No separate pools for children and adults
The staff was nice that is about it. I wouldn’t return to this place at all. It needs a lot of work. Only reason we stayed here was due to a family wedding. & I would’ve stayed at the nicest hotel here Like I have before. Stay away from this place even the rooms smell and are humid.

Friends_and_family Family

10/10

Exceptional

31 Mar 2022

María Eva

I liked everything, the place it’s beautiful!

Leisure Family

2/10

Poor

12 Mar 2022

Daniel

Drinks

They didn't have drinks only the worst tequila not even internet in the rooms it was bad for the price

Partner

4/10

Poor

24 Feb 2022

Florenciano

The food was excelente. The receptionist very bad.

Leisure Family

8/10

Excellent

22 Feb 2022

Porfirio

The staff was great !!!

Leisure Family

10/10

Exceptional

23 Jan 2022

Usbaldo

Place was fun and lots of choices for food

Leisure Family

4/10

Poor

18 Jan 2022

adam

Horrible checkin, master suite was rundown with stains and tears in the carpet and dirty windows. Food was good. Pool area was dirty, saw human feces on the deck and alerted staff but nobody came to clean for a knots an hour. Same to j f the next day when we saw a child vomit, incredibly dirty. Location is good but they don’t have enough chairs on the beach or pool for all the guests so people are constantly fighting to reserve them and no staff is policing it. It was like the Wild West, never knew if we would have a place to sit down.

Leisure Family_with_children

10/10

Exceptional

14 Jan 2022

Jose

Everyone was nice, excellent services from the entryway to the restaurants. The shows were so entertaining. We would definitely come back

Leisure Family

10/10

Exceptional

13 Jan 2022

Sofia

Esta es nuestra tercera vez que nos hospedamos en el Hotel Tesoro y nos bamos muy contentos, el personal muy amable , la comida muy deliciosa .. nos hospedamos en la Junior Suit, solo ase falta que cambien la alfombra, esta muy vieja , todo lo demás esta bien .. Gracias Tesoro Manzanillo nos miramos la próxima vez.. 🙏😍🇲🇽

Friends_and_family Family

8/10

Excellent

05 Jan 2022

eduardo

The pool area was nice; even on the 9th floor I could often hear a dog barking day and night, check in was at 3pm but didn’t get my room till after 4pm.
The day after I arrived my room hadn’t been cleaned útil I call to complain after 6pm.
Not sure if they have a staff shortage or what the deal was.

Leisure Family

8/10

Excellent

02 Jan 2022

Verified traveler

En general el hotel está en buenas condiciones, la comida y servicio son buenos, sin embargo el espacio de áreas de albercas es limitado para la cantidad de gente que alberga el hotel.

Friends_and_family Family

8/10

Excellent

03 Dec 2021

Rina

I liked everything, except there were no towels in the room. The pillows and bed sheets smelled like pee.

Leisure Family

8/10

Excellent

21 Nov 2021

Carlos

Everything was good

8/10

Excellent

12 Nov 2021

Verified traveler

9

It’s was great second time staying at this hotel..

6/10

Pleasant

11 Oct 2021

MARIO

Needed Better Food Options

Tesoro is a 3 star hotel. Don't ask for more or less. I was surprised that there was no seafood for food options. I never saw a additional menu of food you can purchase separately that would have been helpful. You get 3 buffets as options, breakfast, lunch and dinner. If you are lucky to reserve a spot at their only restaurant you'll have either Mexican food or Italian. So the food was lacking in my opinion, the drinks were also a bit weak. Only Indio and Tecate were available. Again its all inclusive, but the choices are not there. The place also charges you for WIFI (but the server was down while we stayed).

I would not go back, I'd pay more to have a open food menu and drinks. If you do find yourself there and want seafood go to ALTAMAR, you can taxi or walk up the street. Amazing food and a view of both bays to kill for! Next door is also CASALUNA, very cool bar. Those are the places I was able to salvage this trip.

Friends_and_family Family

8/10

Excellent

13 Sep 2021

Raffael de Jesus

Buena opcion Todo Incluido economico en Mazanillo

Es la primera vez que me toca hospedarme en Tesoro Manzanillo y en general creo que es una buena opcion para descansar y relajarse a pie de playa con alguna que otra cosa a mejorar, por el precio creo es muy buena opcion y como principal punto a mejorar creo es el servicio, muy pocas veces en los restaurantes se me acerco algun mesero por si necesitaba algo, llegando al punto de tener que tomar cubiertos de otra mesa, nunca se me acercaron en la piscina, pero bueno al final uno lo puede resolver, lo mejor es la zona acuatica infantil que esta muy bien para los pequeños, la comida es como cualquier otro todo incluido economico, no esperen lo mejor del mundo ni tanta variedad pero es suficiente para tener algunas opciones y comer, las bebidas tambien son de categoria baja pero como mencione esto es esperado por ser un todo incluido economico, el hotel esta limpio y las albercas tambien estaban limpias, me gusto que por una cantidad de aproximadamente un tercio de una hoche de hospedajem, entregas la habitacion y te puedes seguir quedando hasta las 5pm, incluso hay la opcion de tambien quedarse con la habitacion por 500 pesos mas pero no le veo mucho el caso, en general si lo recomiendo como opcion economica de todo incluido en Manzanillo y para pasarla en familia con los niños.

Friends_and_family Family

2/10

Poor

14 Aug 2021

Verified traveler

The food was terrible and no restaurant option. I feel we were overcharged for the poor food quality at the buffet and the drinks were not good!

Leisure Family

6/10

Pleasant

23 Jul 2021

Verified traveler

O