Name: Homewood Suites by Hilton Longview
Address: 205 North Spur 63, Longview, 75601, US

2/10

Poor

17 Jun 2026

Bruce

The hotel did not honor my Expedia reservation, telling me to work with Expedia to obtain a refund

There was a lamp in the living room whose light bulb was dangling down the side of the lamp.

The TV in the bedroom did not have a picture, other than a constant picture of HMDI 1

8/10

Excellent

15 Jun 2026

Pamela

Check in staff were excellent. Didn’t realize the room wouldn’t be refreshed unless requested, but figured it out. Great location for the balloon festival. Comfortable room, loved the suite setup. Excellent breakfast and friendly/easy check out. Plenty of parking. Would definitely recommend to someone visiting Longview.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Sharon

Check in was easy. The halls and rooms were quiet. The staff was friendly and helpful.

Friends

10/10

Exceptional

15 May 2026

Gerald

Slept comfortably. Did the job.

Friends_and_family Friends

10/10

Exceptional

11 May 2026

John

Everything was great! Room was huge and the staff really nice. Even got a late check out that was no problem at all and was later than I feel hotels typically do.

Family_with_children

4/10

Poor

03 May 2026

Brian

Hotel is very run down. The smell throughout the building is very unpleasant.

Self

4/10

Poor

26 Apr 2026

Ssean

This is the loudest hotel I've ever been in. Doors slamming, banging all day lo g, being woke up 7 in the morning by banging. When the front desk was askabout all the loud banging I was told we have to listen to it all day as well. Ummm, no!! The carpets was very stained with black sticky stuff, our feet stuck to the carpet. Definitely needs some deep cleaning of the carpet.

Partner

6/10

Pleasant

10 Apr 2026

Reoyne

Bathroom was dirty, there was dried shampoo/conditioner on the walls. There were also multiple black oily carpet stains. In the bathroom the wallpaper was peeling back, it looked like black mold was behind the wallpaper.

Friends_and_family Family

6/10

Pleasant

04 Apr 2026

robyn

The cleaning crew weren’t consistent. The coffee supplies were half restocked most days.

Self

10/10

Exceptional

23 Mar 2026

skylar

I reserved and paid through hotels.com, but the lady at the front desk still charged me for the room. I paid it, thinking maybe we only reserved the room when I put my card info through hotels.com, but once I got to the room I double checked and it was confirmed that I was charged from hotels.com and the hotel itself. So, now I am waiting for a return from what the hotel charged me separately.

6/10

Pleasant

22 Mar 2026

Reginald

Showers were cold

Friends_and_family Friends

4/10

Poor

17 Mar 2026

James

Hotel has soiled looking or worn carpet in halls. Breakfast offered lukewarm oatmeal and coffee. Not as nice overall as other Homewood Suites. Room was clean and adequate though at first the reservation I made wasn’t honored without me paying $9 more to get what I booked.

10/10

Exceptional

02 Mar 2026

LaSonia

Very accommodating for our pets. Staff is very friendly. I also received daily texts to see if everything was well or to see if we needed anything extra

Family_with_children

10/10

Exceptional

01 Mar 2026

Hailey

Staff was amazing! Room was exceptionally clean. Bed slept great!

Partner

6/10

Pleasant

23 Feb 2026

Donna

Room nice but bit outdated.

10/10

Exceptional

17 Dec 2025

Aykut

Hotel is very nice clean

Business Self

10/10

Exceptional

14 Dec 2025

Betty

Staff was friendly and the room was really nice.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Sharon

Socks left in room behind curtains trash under chair a sitting area …staff was good ..plenty of parking ..

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Algua

The staff were great, room was clean and breakfast was awesome. Thanks

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Ashley

Pet friendly

10/10

Exceptional

12 Sep 2025

Tonya

The room was very spacious cleaned front desk worker was nice helpful definitely would recommend this property hands down

Friends_and_family Family

10/10

Exceptional

25 Aug 2025

Amanda

Everything was clean, the breakfast options were great and staff was very friendly and helpful.

Leisure

8/10

Excellent

25 Aug 2025

Carla

Good

4/10

Poor

17 Aug 2025

Antonio

Old, sofas dirty and ripped, bad dirty order in room, carpet filthy, roaches crawling on the walls.

Partner

10/10

Exceptional

17 Aug 2025

Deborah

HomePod suites is an awesome place to stay!!

Friends_and_family Friends

10/10

Exceptional

11 Aug 2025

jesse steven

Over all this was a great place would recommend

Leisure Family

10/10

Exceptional

18 Jul 2025

chris

Staff member Michael was amazing and took amazing care of me and my family when our first room had issues and even checked in on us during our stay and made sure we were doing good Michael needs to be paid more. Amazing staff member.

Leisure Family_with_children

6/10

Pleasant

25 Jun 2025

Bruce Wayne

The stay was nice. Only input was the clerk commented on the restaurant selection we had in mind and travelled a long way to try after learning about it on several Texas travel shows. Clerk made a remark it was not good. We chose to go anyway and we are super happy we did. It was excellent. You all should try it and should also start recommending it to your guests. The Tuscan Pig is outstanding. Look it up on Texas Bucket List and on The DayTripper. And go try it. Tell your clerk it is inappropriate to make a negative remark about a fellow local business, especially if you are wrong.

Leisure

10/10

Exceptional

23 Jun 2025

Angela

Clean, excellent service.

Leisure Family

8/10

Excellent

28 May 2025

Carol

The hosts were very accommodating.

Leisure Pet

4/10

Poor

17 May 2025

Laura

Expedia overbooked and when we got the room we reserved was not available.

6/10

Pleasant

14 Apr 2025

Derrick

Came into town for my daughters Soccer tournament. Only had one issue with the room but everything else was really good. Thanks

Business_and_leisure Family_with_children

10/10

Exceptional

05 Apr 2025

Jennifer

Great

10/10

Exceptional

13 Mar 2025

Patsy

It was very welcoming especially loved the location since our son was in the hospital.

Family

10/10

Exceptional

13 Mar 2025

David W.

Very comfortable room and good parking outside. Lots of restaurants nearby.

Friends_and_family Family

2/10

Poor

09 Mar 2025

Verified traveler

Not what the pictures show.

The room was dirty and run down. The hall ceilings was low. When you walked in the hall in places the floor moved. The room we had the floor was very unstable. We did not stay. We got our money back after getting to the room.

Friends_and_family Family

8/10

Excellent

02 Mar 2025

Ronnie

Baseball tournament

It was great place to stay for our grandsons baseball tournament.

Friends_and_family Family

10/10

Exceptional

01 Mar 2025

Kevin

My New Place to Stay

Amber was awesome…as well as the rest of the staff. My new go to place in Longview now!

Business Partner

8/10

Excellent

26 Feb 2025

Lasha

Front desk attendant, Nicolette, was very welcoming. Hotel appears to be a little older so there are some signs of wear here & there but is still clean. Front lobby is very nice. Suite rooms are well supplied & very spacious.

Leisure Pet

10/10

Exceptional

09 Feb 2025

Kristen

Love staying at this property, check in was super easy. And Nicollet was amazing!! Thank you for telling me where to find the ac control.

Partner

10/10

Exceptional

03 Feb 2025

Kacie

It was a great stay! Only thing I would add is toppers for you beds! I was in a king suite and the mattress was super firm for my liking!

4/10

Poor

01 Jan 2025

Richard

Hotel staff were great. The hotel is older, carpets dirty, room door didn’t close completely. The room had a terrible smell. We had to switch hotels.

Business

10/10

Exceptional

25 Dec 2024

Kristen

Lovley hotel to stay in only problem i had was couldnt control the ac or heat.

Partner

10/10

Exceptional

22 Dec 2024

Teresa

We stay on a doble queen room, which was absolutely great bc it's a lot of space, privacy between the room, bathroom and small living room, a lot of amenities, they have like an small kitchen which is fantastic when you have kids. The room was very clean, the people from front desk, breakfast and house keeping very friendly.

Leisure Family_with_children

4/10

Poor

30 Nov 2024

Tamatha

The staff was nice and helpful. The facility was aged, some wallpaper peeling, thin pillows and blankets. The noise was the worst part, but outside the hotels control. (Bar parking next door and the train horns). It was fine for a single night in an inexpensive hotel.

Leisure Family

10/10

Exceptional

17 Nov 2024

Floyd

Our stay was great, good location for bowling tournament. The breakfast was one of the best we’ve had in a long time. The only bad was we were expecting to be able to use hot tub but closed for season but that was not on amenities description.

Leisure Partner

10/10

Exceptional

21 Oct 2024

Patsy

Friendly helpful staff made accommodation for handicapped accessible room last minute and was helpful extending our stay when needed. Breakfast was very good. Laundry close proximity to room was very helpful.

Family

2/10

Poor

21 Oct 2024

Suzie

The property was very outdated. The walls were stained and needed to be cleaned. The hallway had a very pungent smell on the second floor. The chair and couches in the room were also riddled with stains. The staff was very friendly!!

Business Family

8/10

Excellent

08 Oct 2024

Verified traveler

Decent place to stay

The room was just what we needed. The small kitchenette was great to have so we weren’t eating out for every meal. The bed was average as it seemed to be a little worn. The biggest issue was the shower rod and curtain. The rod was coming off the wall so the it sagged causing the shower curtain to not stay closed. The shower was also meant to be an accessible one and we ended up with a rather significant amount of water outside the shower each time it was used. Overall, it was a decent hotel room.

Partner

10/10

Exceptional

08 Sep 2024

Deborah

Amazing! Will definitely book there again

Friends_and_family Friends

10/10

Exceptional

08 Sep 2024

Deborah

Amazing

Friends_and_family Friends

6/10

Pleasant

04 Sep 2024

Leticia

The staff was friendly, the room was clean, bed was comfy. There were several things that could use some attention. The tv in the bedroom (king suite) only had like two or three channels. No movie channels, no other channels. The living room had plenty of channels. The bathroom could use some water pressure. I changed the settings and still no kind of pressure. Water was good, never got really hot but it got the job done. Lastly, the a/c, it wouldn't drop below 70. Although 70 isnt bad, luckily it wasn't that hot or it wouldn't have been cool enough. Some customers like colder air below 70. Other than these items, it was overall a good stay. I would probably consider staying again when I'm back on business again.

8/10

Excellent

26 Aug 2024

Heidi

It was nice, but…

Check in was fast and friendly. Suite was clean and spacious. Kitchen was missing most silverware. AC didn’t work well. Elevators were out of order and we were on the third floor.

Friends_and_family Family

8/10

Excellent

25 Aug 2024

Lorri

The staff was extraordinary! Everyone was so kind and helpful. Elevators did not work but staff helped me carry luggage upstairs. Breakfast was wonderful and breakfast staff was very kind and helpful. I would stay here again

Friends_and_family Family

10/10

Exceptional

29 Jul 2024

Daniel

We like that it was very big

Leisure Family

4/10

Poor

15 Jul 2024

Theresa

Wouldn’t Recommend

Our room looked like it had not been PROPERLY cleaned in a while. All tables, vanities and dressers were FILTHY. The walls were very dirty, toilet had spots that were easily wiped off. Thank goodness we always bring our own disinfectant and Lysol wipes. By far one of the dirtiest rooms we’ve been in for a while. Won’t be staying here again.

Business

6/10

Pleasant

09 Jul 2024

Verified traveler

Old, dark, and dingy and overpriced

The front desk employees were all amazing and kind. The reason my rating of this hotel is low is because it is very old. The chairs at the table had stains, the carpet had stains, the walls had many cracks and peeling, the couch had stains, the ceiling above the bathtub had discoloration and was cracking and looked molded. The furniture was very old as well as the color scheme. My toilet was clogged from normal and light use.
Once again, all of the employees were professional and nice. The hotel needs to be updated and is way over priced. I took pictures but for some reason, I am unable to upload them.....

Business

4/10

Poor

06 Jul 2024

Michael

Desperatey needs updating

10/10

Exceptional

05 Jul 2024

Scarlet

It is a very nice a spacious room. The price is definitely right! The only issue we had is the hot tub was out of order. Looked like it has been for quite sometime. The pool didn’t seem to have much chlorine on it either.

Leisure Family

10/10

Exceptional

02 Jul 2024

Victor

Homewood matches it's intent.

The general manager and desk manager were very pleasant to talk with. The facility appears to be the choice of multiple baseball team members who were very well mannered. Our dog gives Homewood a five paw review.

Partner

6/10

Pleasant

19 May 2024

Ebony

Okay stay

My stay was good I have 4 stars do to I had to change rooms. As soon as I got into the room to get situated I came across roaches in the kitchen area by the dishwasher. I made front desk aware and they immediately changed my room. I was a little concerned but my stay ended up being good.

Friends_and_family Family

10/10

Exceptional

07 May 2024

Radhika

Great Place to stay with your family after a long day at work!! Definitely gonna stay at this place again

Business Family

10/10

Exceptional

18 Apr 2024

Mary

Long Day of driving

Arrived later than what we thought we would. Front desk was friendly and vey nice. We were traveling with our dog for the first road trip. Very clean and comfortable rooms. Will look for more Homewood Suites on our travels.

Partner

10/10

Exceptional

08 Apr 2024

Jane

Loved the amount of room we had door to bedroom did not completely close. Cookies and breakfast were good.

Partner

10/10

Exceptional

24 Mar 2024

Doreen

The property was very clean and well maintained.

Leisure Family_with_children

8/10

Excellent

09 Feb 2024

Bret

Trash in flowerbeds.

Leisure Family_with_children

10/10

Exceptional

07 Jan 2024

Wonder

One night

It was a good stay

10/10

Exceptional

31 Dec 2023

Wonder

The staff was nice

Friends_and_family Friends

4/10

Poor

28 Dec 2023

Jackie

Our seven families met at this hotel and stayed here last week for two night. We were in town for our mom’s memorial service. This hotel was very disappointing… questionable cleanliness in most of our rooms. Roaches in several rooms. In fact one was so bad they counted 18. Needless to say they asked for a different room. Later we were in the lobby and saw roaches there and in the women’s bathroom. It’s a shame because the facility itself was a good space. Poor management I suppose. It definitely was not up to the Hilton standard.

Family_with_children

10/10

Exceptional

24 Nov 2023

Wonder

This stay was great

Leisure Family

10/10

Exceptional

29 Oct 2023

Chris

NOISE!!!

Leisure Family

8/10

Excellent

21 Oct 2023

Woodrow

Cleanliness

My room had roaches. There were baby roaches in room 214 kitchen and bathroom….they were small roaches

Business

8/10

Excellent

15 Oct 2023

Cleve

Overall satisfied

We really enjoyed the room very comfortable and clean. Quiet as well. Only issues front tv had no service front desk were notified still not working
Seat on toilet need tighten

Partner

6/10

Pleasant

11 Oct 2023

Mechelle

I made reservations around July for October 6-9. So in August I called Homewood suites and asked if I could change the reservation date to Oct 7-9. They changed the date and everything was great! I get down there on Saturday find out I still needed to pay 50.00 for some kind of hold fee. ok I let that go. Come Sunday Homewood suites call me and tell me I need to pay for another night because their staff that wasn't trained properly messed up the reservation. No one called to say that the second reservation I made was changed. I was very confused because no body said nothing when I checked in. The Lady behind the desk on Sunday October 8th around 2-3pm was very rude and unprofessional. I rate this company a F. Homewood blame customers for their mistakes. I want ever stay in that hotel again. Teach your employers some customer service skills.

Leisure Family

8/10

Excellent

04 Oct 2023

Rosa

The room was a bit dirty.

Business_and_leisure Family

6/10

Pleasant

25 Sep 2023

BILL

Okay Stay

First of all, the shower was very slippery. It was difficult to take a shower because the tub was so slick. The bed was extremely hard. The breakfast was good, and the room stayed cool.

Friends_and_family Family

6/10

Pleasant

28 Aug 2023

Rita

I made reservations bc my grand-daughter was in a softball tournament. I received a call from the hotel stating their elevators were out & my room was on the 3rd floor. we had not checked in yet, so I asked if they would cancel without a fee. They were gracious enough to do so. THANK YOU Homewood Suites for your courtesy!

Leisure Family_with_children

4/10

Poor

27 Aug 2023

Brandy

No elevator and there was an awful stomach on the 3rd fooor.

Leisure Family

6/10

Pleasant

17 Aug 2023

Amy

Pool was out of order, elevators did not work, hotel was old and smelled of mildew, we were put in a room that had a window facing a bar and all we heard all night was yelling cussing fighting and cars racing, not to mention the floor above us had a room full of kids that were loud jumping off furniture and running around! After a long trip on the road all I wanted was a clean, quiet, well kept facility and this was not and I did not get any sleep. Very disappointed in this 3 star hotel

Leisure Family

6/10

Pleasant

14 Aug 2023

Lee

Staff was great, maintenance was an issue

Bathroom ceiling on first floor leaded overnight causing all my items on the counter to get soaked, and the floor to have a puddle. You could tell from the ceiling that this is not a new or one time issue.

The elevator did not work, and the did not know when it would be repaired. They were having to turn guests away.

Self

8/10

Excellent

31 Jul 2023

Kendall

OK not great, with nice size suites

The TV don’t get any channels. They are worthless. The say DIRECTV with no decent channels. Toilet I very powered-all or nothing. Could’ve been attentive with breakfast items. Food was average and had to find someone to replenish. Suites were nice size. Bathroom huge. Great fresh cookies provided later in the day. Desk personnel friendly and helpful.

Partner

4/10

Poor

24 Jul 2023

Verified traveler

Disappointing

Terribly disappointed here. I’ll start by saying that front desk worker, Decedric, was super. He was working constantly, by himself, to maintain everything up front in the lobby. Kudos to him for working his tail off. Everything else was a disappointment. The property is worn down, but that’s ok if it’s clean, but this one was not. It’s messy outside and dirty inside. The first room we were in was not cleaned properly…. Bathroom floor was not swept or mopped, waste basket had trash in it and there were live bugs on the bedside table. Only one other room available and the sink did not drain properly, but we opted for it because at least there were no bugs in it. Could not get any rest, however, because the people above us were so loud until 4:30 the next morning. Definitely not what I expected from a Hilton property.

Friends_and_family Family

2/10

Poor

16 Jul 2023

Erica

We stayed in a room with no air and that was out of order

Family

4/10

Poor

01 Jul 2023

Kenneth

Not much to like

Leisure Family_with_children

10/10

Exceptional

10 Jun 2023

Diana

It eas quiet and convenient close to stores

Business Family

10/10

Exceptional

30 May 2023

Stacey

The young lady that checked me in. Was “marvelous” she was so nice and helpful.
(Needs a better breakfast buffet)

10/10

Exceptional

04 May 2023

Jonathan

Hot cookies

Great stay. Everyone was nice. The gentleman that worked in the evenings was the absolute best!! He had a tray of hot cookies out every night. Definitely enjoyable!!

10/10

Exceptional

23 Apr 2023

CAROL

Super friendly staff upon check-in

Leisure Family

8/10

Excellent

10 Apr 2023

tamara

It was good

Leisure Family

10/10

Exceptional

08 Apr 2023

Hope

I checked in a little after midnight and the lady at the front was very helpful, cheerful, and polite. The next morning when I was walking out she had the same great energy after working all night.

Business Pet

10/10

Exceptional

08 Apr 2023

Ronnie

Nice place to stay quite

Friends_and_family Friends

8/10

Excellent

02 Apr 2023

LaBrucia

My room was quiet, shower had excellent water pressure, AC got the room cooled off very quickly and my room was very spacious. My nephew and little cousins kicked their ball over the fence and Cedrick from the front desk went above and beyond to help us get it back. In regards to the facility, there was water damage in the ceiling that was an eyesore. The mattress had a big indentation and could've been more firm. I would stay here again

Leisure Family

10/10

Exceptional

19 Mar 2023

Michael

Awesome staff as always and very quiet place to rest.

4/10

Poor

15 Dec 2022

Lita

Disappointed

Not so good.. I normally associate Hilton Hotels with nicer facilities. Kitchen and living area was unbelievably unlevel.

Business

6/10

Pleasant

15 Dec 2022

Melanie

It was very dated and not up to Hilton Standards. No Room Key on check in so I had to have someone escort me to my room to let me in. No mention of the extra money for incidentals they charged, it just appears on the credit card.

Leisure Self

10/10

Exceptional

25 Nov 2022

John

Very nice place to stay

Leisure Self

6/10

Pleasant

14 Nov 2022

Warnetta

Room was great, breakfast was not very good, and water in room wasn't very hot. Overall stay was pretty good.

Leisure Family

2/10

Poor

14 Nov 2022

Kelvin

Old and filthy hotel

This was the absolute worst hotel I’ve ever stayed in. My room was old and worn down. It has a horrible musty smell in the room that lingered. The room was dirty and the sheets hadn’t been changed. I could tell bc there was hair in the sheets. I had to go to the store to buy a sheet set. There was a leak and a huge wet spot in the floor which was probably the cause of the moldy smell. The refrigerator hasn’t been cleaned and the bathroom was nasty as well. I had to clean it myself with Lysol. Oh and check in was awful as well. We waited about 15-20 mins before anyone came to check us in. It wasn’t her fault though. She was helping another customer who complained about an odor in their room and she was the only one working. She has absolutely no help. I will ever stay at this hotel again when I’m in Longview.

Friends_and_family Family

6/10

Pleasant

26 Sep 2022

Verified traveler

Area of town was not the best.

Leisure Friends

8/10

Excellent

19 Jul 2022

Verified traveler

Clean and comfortable, but not much for breakfast

Our room was spacious and comfortable both weekends we stayed. It needed some updating, but it was clean. Unfortunately, both weekends we stayed the breakfast was slim pickings. Most of the things were in need of refilling. We were able to stay and wait the first weekend, but unfortunately the second weekend we stayed we did without.

Friends_and_family Family