Name: Surestay By Best Western Forsyth Decatur
Address: 1429 Hickory Point Drive, Forsyth, 62535, US

6/10

Pleasant

18 Jul 2026

Lana

Bathroom could have been cleaned better. Did not eat there.

Family

10/10

Exceptional

15 Jul 2026

Sara Kaufman

I will check in there again on my next trip.

Self

4/10

Poor

12 Jul 2026

Jessica

Upon check in, we got to the room to find the floor has not been swept or mopped and there was visible dirt and sticky spots.

There top duvet on one of the beds was also dirty. (This does not inspire a lot of trust that other areas of the bed were cleaned.)

We got a text after check in saying to message if there were any issues. Messaged 10 minutes after check in and it was never addressed. We also got a check in from hotel.com that messaged the property. Neither were addressed.

The next morning, our family of 5 were looking forward to breakfast (a reason we booked) and all were dissatisfied with the selection. Bacon was transparently thin and tasted like plastic. Eggs were probably from the powdered form. Even the waffles which are hard to mess up had a weird taste.

The pool and workout room was satisfactory but nothing to write home about.

The bathroom is the size of a matchbox and only holds one person at a time. If you’re sitting on the toilet and someone walks in, you’re getting hit with the door. We didn’t have any soap in our dispenser. It also doesn’t have ventilation so mold is an obvious future issue.

The TV did not have all the channels listed on the guide and the ones that were available had HORRIBLE reception. Often lagging and splotchy view.

From previous reviews, you can see that there has been some issues addressed but this is far from what I would have expected for the second highest rated hotel on hotel.com. We would not stay again.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Kathy

Good location for everything we had to accomplish that day. Very clean.

Family

10/10

Exceptional

06 Jul 2026

Charles

Great stay!

Friends

4/10

Poor

30 Jun 2026

Cheston

Breakfast was lacking and the other guests were incredibly loud most of the night. Not a great experience and would recommend looking someplace else.

Business

8/10

Excellent

27 Jun 2026

Michael

Clean facility. Very generous sized room and friendly staff. On the down side, whoever chose the chairs for the room obviously bout them for their looks and did not sit in them. They push the upper back forward leaving you in an inclined position. Very uncomfortable. This is also the first time I have been in a hotel that uses the dispensers on the wall approach - but encountered one of the bottles (body wash) totally empty.

Friends_and_family Family

4/10

Poor

25 Jun 2026

Josh

Was recently renamed best western painted and freshened up the place was the intent didn’t work out so well in my opinion didn’t stay checked in and checked out within and hour ac smelled moldy just not my kind of place but just my opinion

Family

10/10

Exceptional

25 Jun 2026

Phillip Riser

Had I great experience with the staff they were friendly and helpful. Thank you

Friends_and_family Family

2/10

Poor

25 Jun 2026

Kathleen

I would not recommend

Family_with_children

8/10

Excellent

21 Jun 2026

William

Clean, newly remodeled room

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Angela Ranee

Property has been updated and is very clean. Breakfast was good - sausage, eggs, waffles, cereal, bagels, juice, coffee, tea. We usually reserve a king size and the room is clean and very roomy.

Family

2/10

Poor

15 Jun 2026

Dorothy

The first night we were there the tv didn’t work in the room so they moved us to another room the next day, but we didn’t get into the room until about 4:00 pm. I was told the room would be ready at 1:00pm. The room didn’t meet my expectations . The covers was dirty the floor was dirty. There was dirt in the closet on the wall. The free breakfast area was very limited. The juice was watered down and the orange juice was out of order. Also I was told by the manager if I gave a good review in the beginning that he would wave the fee for early check in so I did. I not trying to bad mouth the hotel just explaining my experience. I won’t stay there again.

Family_with_children

8/10

Excellent

14 Jun 2026

Paul

The beds were incredibly comfortable and the rooms very clean.

Self

8/10

Excellent

13 Jun 2026

Melanie

Room was clean and pleasant but heavy rains were able to get inside the room thru a window. We used towels on floor and called for more towels but none came at night. Had to get myself in morning. Upgraded room is nice but TV not working when we were there. None of these were deal breakers as I just needed room to sleep. Breakfast had decent offerings as well. I would again use this hotel for its price to value.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

sharla

The staff was very helpful when I had an issue with my microwave in my room and the room was very clean and the bed was super comfy. I would definitely stay there again… That being said the breakfast could use a little upgrade not a lot of variety no scrambled eggs but overall, I would definitely stay there again.

Self

10/10

Exceptional

06 Jun 2026

Mark

The new owners are doing a lot of great work to refurbish and refresh the property. The hotel itself is very quiet. Staff and guests are friendly and welcoming. Rooms are recently renovated and nicely appointed.
There is a nice indoor pool and a little gym, although we did not use them. Breakfast is fresh every day and a good selection. The coffee is also good and enjoyable. Location is convenient to shopping and some dining options, as well as close to get to the city of Decatur for other dining and entertainment. We are very likely to return here for future stays.

Partner

10/10

Exceptional

04 Jun 2026

Kiara

I love this hotel, Im a resident and enjoy just getting away from home. It's very peaceful and relaxing there I end up booking another night! The staff is amazing the manager Mahil is very nice.

Self

10/10

Exceptional

03 Jun 2026

Kiara

I had an amazing stay this time, I loved it so much I booked another night and the manager on duty Mahil made sure I was good and had excellent customer service.

8/10

Excellent

01 Jun 2026

Catherine A

When we checked in Mike was great and was very friendly. The room was clean and beds were comfortable. The only issue we had was the seat in the shower was not securely attached to the wall in the accessible shower. My son was able to stop himself from falling and getting hurt. When I told the girl at the front desk all she would say was ok. There was never an apology or asked if he was hurt, she didn’t seem to care. She was also there in the morning for breakfast and would roll her eyes when someone asked her for something that was food related.

Family_with_children

8/10

Excellent

01 Jun 2026

Alan

Very clean!

Partner

6/10

Pleasant

01 Jun 2026

Diana

The hotel itself was not bad, most amenities and furniture were new however there was a landscape crew on site the entire time that was rather loud and left doors propped open overnight, so the security aspect left a lot to be desired. The floors in all 3 rooms we had reserved were absolutely disgusting like they hadn't been swept in weeks. you could walk across the floor in socks, and they would be covered in dust and grime. The pool would have been extremely decent had it actually been filled properly (it was about 6\" low). It was my first time experiencing salt water and I'm not sure if it was just me, or there was way too much salt, but it made it rather difficult to swim.
I understand the hotel is going through some renovations which is why my review is in the middle, I appreciate the changes I can see them trying to make, however in the meantime there are some things they could easily fix to make it even better!

Friends_and_family Friends

8/10

Excellent

28 May 2026

John

We were looking for a clean, comfortable, budget friendly room. This place met that criteria very well. There has been a lot of construction and final touches are being done. The pool was good and breakfast was also good. Once final construction is done, this should be a good reasonably priced option in the area.

Partner

4/10

Poor

24 May 2026

Arthur

Room was dirty caulking flaking in the sink, Check in counter staff could barely be understood. In the morning the counter personel again were not very helpful couldnt replace coffee that was out, replace eggs, and the waffle mix dispenser is broken with a dispensing container in it not marked

Partner

8/10

Excellent

24 May 2026

Tamesha

Overall good stay especially for the cost. Hotel still under construction so expect that. In general older hotel that has been recently renovated.

Friends_and_family Family

8/10

Excellent

21 May 2026

Timothy

Room was very clean, staff was very kind and helpful. Loved it was next to a mall and eateries.
Also very nice spot for walking dogs. Do need to fill the poop bags but I was glad we carry them. That was the only thing. And that’s not bad.

Partner

8/10

Excellent

20 May 2026

Kiara

My room was very nice and had some great updates, it was clean. My only issue was the ants, there were a few different areas in my room where the ants were in small groups. Otherwise great place to stay.

Self

6/10

Pleasant

18 May 2026

Catherine

Microwave didn't work. Bathroom door didn't close. No electric outlet in bathroom. Front desk was not manned. Message by phone to call. Waited over 15 minutes for a response to ringing phone. When he appeared, he was not happy or helpful.

Partner

10/10

Exceptional

18 May 2026

Michelle

Reasonable an NO BUGS

Friends

10/10

Exceptional

17 May 2026

Mike

The property was clean, the beds were super comfortable. They need to work on their food for breakfast a little bit not very appetizing. I would create an information packet for the room, with a TV guide, nearby things to do and places to eat.Our second visit , we would stay again! The rice point is exceptional

Partner

4/10

Poor

16 May 2026

Daniel

The floor of the room was visibly dirty and needed to be cleaned with a mop. The rest of the property seemed reasonably maintained...so the dirt all over the floor was sort of a surprise. Also, The toilet in our room had a bad flusher flap that was leaking so every 5min the tank had a rush of water to refill it...super annoying while trying to go to sleep.

2/10

Poor

12 May 2026

Andrew

Breakfast was “gone” or never even stocked except the same pan of sausage and eggs for the 3-hour duration or you could make waffles. No caffeinated coffee in the hotel - not in rooms, at breakfast, nowhere.

The elevator had to be switched on for us to reach our room.

The clerks carry on foreign language conversations on the phone while helping you.

The pool was closed 3 of 4 days.

The gym was closed every day for changing lights??

This place offers nothing besides a bed to sleep in. Buyer beware.

Family

8/10

Excellent

11 May 2026

Karen

The room was clean and the breakfast was good. The staff was nice and accommodating. The pool was shut down for a little while because of painting but it didn't effect us since we didn't want to use it.

Friends_and_family Family

10/10

Exceptional

08 May 2026

kj

Staff was friendly and helpful. The room was very clean and comfortable. Was traveling for work and enjoyed it was quiet even though the hotel was very full. I would stay again.

Self

10/10

Exceptional

08 May 2026

kj

Staff was friendly and helpful. The room was very clean and comfortable. I was traveling for work and it was nice and quiet. Would stay again.

Self

10/10

Exceptional

07 May 2026

Christopher

The entire staff was friendly and checked on us when we'd go in or out. Rooms were clean as well as the rest of the property. If I have to give constructive feedback, I'd say the breakfast could have been better.

Family

10/10

Exceptional

04 May 2026

Tiffany

Clean room

Friends_and_family Family

8/10

Excellent

03 May 2026

Dale

Hotel is under renovations, which i can tell has made massive improvements to the property and they have a little to go to complete them. Service was very nice. Our completed room was flawless. The breakfast buffet was good...just wished the juice machine worked as they then only had water for the kids to drink. Overall considering renovations, was good and would stsy here again.

Family_with_children

10/10

Exceptional

27 Apr 2026

Elvis

Great

Friends_and_family Family

6/10

Pleasant

24 Apr 2026

Teresa

The room was clean. The halls had a bad odor. The noise traveled from room to room badly especially from the room above. Fitness room closed and pool was cloudy. Breakfast was ok.

Friends_and_family Family

8/10

Excellent

20 Apr 2026

Jennifer

We couldn't figure out how to turn it on didn't eat breakfast but did have some apple juice it was totally watered down

Self

8/10

Excellent

19 Apr 2026

Kelli

Clean room, soft beds, friendly staff. Currently renovating. Only downfall is someone was working the room above us a little late and a little earlier (lots of footsteps heard). Would stay again though!

Family_with_children

8/10

Excellent

18 Apr 2026

Heather

Staff was very nice

Family_with_children

10/10

Exceptional

15 Apr 2026

Sara Kaufman

I had a lovely stay!
My room was clean including the bathroom.
The staff were very helpful.
I will stay there again when business takes me to Decatur.

8/10

Excellent

10 Apr 2026

David

Check in quick with no issues. Room clean. Staff very friendly

Family

10/10

Exceptional

08 Apr 2026

Fabian

Better than Expected !

Self

10/10

Exceptional

08 Apr 2026

Fabian

Had a great stay !

Self

10/10

Exceptional

07 Apr 2026

Melita

The clean was very clean and the staff is really friendly and courteous.

Family_with_children

10/10

Exceptional

06 Apr 2026

Chad

This was our 2nd stay & very pleased again! Mike was welcoming & willing to go beyond to make our stay the best ever. The Room is very clean, pleasant & comfy. Restroom spacious with lighted mirror for the girls! Continental breakfast was complete opposite of previous stay. This time was fully blessed, fruit, cereal, yogurt, waffles, eggs & breakfast meats & variety of pastries/ bread. Well done!
Reasonable rm rate. Book your stay & enjoy!
Ps… close to mall, restaurants, & array of shopping

2/10

Poor

05 Apr 2026

Adam

The one guy upon check-in was very pleasant, but had very offensive body odor, which was within a few minutes, overtaken by the fact that there were a few people behind the wall of the front desk, cooking ethnic food that was smelling a whole first floor of the hotel up. The rooms on the third floor, which is where we stayed were newly renovated and they did a pretty good job. The morning time they say they had breakfast, but we did not stay around for it. The coffee was powdered coffee, although they had three big jugs like normal with brewed coffee he said they don’t brew coffee. They just had one coffee with fake powdered coffee.
Good morning time the curry spices smelled worse than at the night time

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Angela Ranee

Room was clean and roomy. Bed is comfortable. Our only disappointment was that the breakfast was all gone and we were down there an hour before ending time.

Partner

6/10

Pleasant

28 Mar 2026

Toby

Bathrooms and glass/windows dirty.

Partner

10/10

Exceptional

23 Mar 2026

Myretta

Staff was friendly, room was clean, bed was comfortable and breakfast was great.

10/10

Exceptional

20 Mar 2026

Charley

clean hotel, will stay again

Self

10/10

Exceptional

20 Mar 2026

Carol

I was pleasantly surprised by the clean and obviously recently updated room. I was there on a weekend and it was very quiet during the evening and overnight. Mike, the desk clerk (and maybe manager) was very nice and wanted to be sure my stay was pleasant. It’s obvious they’ve done a lot of work updating the building making it a very nice stay.

Self

6/10

Pleasant

19 Mar 2026

Mike

While the staff was very friendly and welcoming, there were a few disappointments in the experience. It was a good value for the money but a workout room without a functioning treadmill (about which i had specifically inquired) was still a disappointment.

Self

4/10

Poor

15 Mar 2026

ANGELA

The property was in terrible condition. I’ve never stayed at a hotel where the inside of the pool and ladder were rusty. The door to the pool had a hole where the lock was so anyone could walk in. To get service and check in you had to call them on their cell phone with your cell phone as the phone on the desk did not work. Room was in terrible repair! The only good thing was the location. The breakfast in the morning had homeless ppl coming in as there is nobody at the desk.

Friends_and_family Family

8/10

Excellent

13 Mar 2026

Charley

The only complaint is when other rooms doors are closed it is very loud.

Self

10/10

Exceptional

12 Mar 2026

Tiffany

The staff was extremely friendly and accommodating! We felt welcomed immediately, and they went out of their way to make sure we were taking care of. The property is being renovated, but our room and the main areas were all new and updated. The air conditioner worked great and the water pressure in the shower was really nice. We look forward to staying here again!

Friends_and_family Family

4/10

Poor

11 Mar 2026

Bryan

Property is very noisy and we did not get a good nights rest. Remodeling going on with saws, drills and pounding after 9:00 pm, when guests are trying to sleep! People walking around above us half of the night. Breakfast is minimal, juice is so watered down that it tastes like nothing. We would not stay again.

Partner

8/10

Excellent

09 Mar 2026

Krystal

clean room, quiet hotel, construction and trash on property

Self

10/10

Exceptional

09 Mar 2026

Delrenzo

Everything was excellent.

Friends_and_family Family

6/10

Pleasant

08 Mar 2026

Jessica

It appears the hotel is or was doing renovations or updates. But from what we saw that was updated was done poorly. The thing that was unacceptable to us was the breakfast and the breakfast area. The area was dirty. Food crumbs on the counter where the food was and all over the tables. Syrup on the counter and floor. No food being replenished either. For the price and what we needed it for (1 night) it was fine but not a hotel we would stay multiple nights at.

Partner

10/10

Exceptional

08 Mar 2026

Josh

Courteous staff, clean room, quiet stay.

Friends_and_family Family

6/10

Pleasant

28 Feb 2026

Tiffany

Check in was ok, had to wait for the receptionist to end her call. She was very polite and I appreciated that. The room was clean, bed was comfortable. There has to be new management however because the towels were so hard and dry. I have stayed in this establishment alot and the towels were always so soft and comfy. Until now. I had a room for 2 nights and on the day after check in, \"housekeeping\" attempted to barge in to clean the room. While I appreciate the fact that they wanted to clean a room, they beat on the door, woke me up, scared the entire crap out of me. I had the safety bar thingy on the door and they were unable to get in, but even then, they continued to bang on the door hollering \"room service\". I had to tell them through the door 3 times I did not want any service. Lastly, out of 3 ice machines in the hotel, not one of them worked. No ice was provided. Unacceptable.

Self

2/10

Poor

24 Feb 2026

Marieanda

Constant noise, dirty room. Had to be moved!

Partner

2/10

Poor

24 Feb 2026

Janet

The 1st room I was given dead bugs on the floor was asked what's wrong with the room. Hot had a smell of feet and someone that doesn't bathe
Sec room door did not lock from inside Needless to say not staying there again told friends and the breakfast sausage and grey tater tots

8/10

Excellent

23 Feb 2026

Pamela

The staff was friendly and helpful. The room was clean and beds very comfortable. The breakfast was lacking - sausage and tator tots (no eggs), the syrup dispenser was awful and either wouldn't pour or gushed, it was obvious that the counters hadn't been properly cleaned after previous syrup gushing incidents, yogurt and cream cheese containers were not iced or provided proper cooling, stale mini muffins and bread, only 2 types of packaged cereal offered (no oatmeal packets), no fruit offered the first day, and they began clearing the breakfast area a half hour before it was supposed to be done (including turning off the juice machine - a simple flick of the switch that could easily have been done last - just glad I saw the desk clerk turn it off so I could turn it back on).

Family

2/10

Poor

16 Feb 2026

Shawn

The front desk was backed up with teens when I arrived, the wait was unnecessarily long. The desk attendant greeted me with the news that Expedia messed up my reservation and I was being charged an extra night that wasn’t on my reservation. He made clear that it was my problem that needed to be fixed through Expedia. (That was a whole separate debacle). Room wasn’t clean, coffee bar was lacking, and the bathroom supplies came in little teeny leprechaun sized bottles. The coffee cups in the lobby are also insufficient for adult human use. I won’t be staying at this property ever again and doubt I’ll consider Best Western in the future either.

Self

10/10

Exceptional

15 Feb 2026

Tracy

Cheap rate

Leisure Family_with_children

6/10

Pleasant

08 Feb 2026

Pamela

Room was clean and I never so any staff. When we returned to the room Saturday the bed had been made. I appreciated that.

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Martin

great

2/10

Poor

05 Feb 2026

Tori

Yes. The tub wouldn’t drain, which things happen, but we (my boyfriend and I) were lied to twice about maintenance coming to fix it. We had several noise issues. One person at the front desk moved us, which was good, after three attempts to get issues resolved. Since then, three weeks later, I’ve been dodged by both corporate and the local hotel. I was offered 5,000 points, which I clarified the dollar amount of and was told $25. I turned that down on the basis that wasn’t even half of one night at this particular hotel. Corporate told me they couldn’t issue full refunds and that they couldn’t force a manager to answer. I asked what good corporate was then. The specific hotel has repeatedly lied. The manager is here at such and such time. I call then and someone else says something different. The owner was too busy to talk to me or is rarely there. Today I was told the manager was fired. The only good person we encountered was the front desk staff who offered to move us to another room. I’ll never stay at a Best Western again based on this, especially if corporate is so useless.

6/10

Pleasant

29 Jan 2026

Andrea

Recently renovated room apart from bathroom. Room was modern and clean. Weirdly, Floors very uneven. Elevator unreliable. Staff friendly though not present very often. Breakfast was what you’d expect. Advertised as having laundry facilities but it does not.

Business

2/10

Poor

27 Jan 2026

Kent

Breakfast area was awful. No juice in the containers, only water. No jelly, cream cheese, peanut butter- just empty containers where they should have been.
Syrup dispenser was filthy ask over.
Very disappointed- couldn't even eat it was so scary.

Self

2/10

Poor

25 Jan 2026

Amanda

1st room had no smoke detector and wires hanging out of the ceiling and stains on the bedding. Second room had a hole in the bedding and stains on it again. 3rd room they had us check first. It had stains at the foot of the bed but we were over it lol So we said it was fine. That rooms heat wouldn’t work and the people above our room rolled something around for over an hour from 11-12. They offered to move us to a new room again (instead of talking to the people above us) and the next rooms door wouldn’t close right. That’s when we asked them to please just refund us and we switched hotels at midnight.

Friends_and_family Family

6/10

Pleasant

23 Jan 2026

Kevin

There was no access to drinking water, the water cooler i found was unplugged and not usable, the food in the morning was pretty bad, there was no toilet paper holder in the bathroom just a loose roll.

2/10

Poor

21 Jan 2026

Melissa

The room itself is clean, but the property was dirty. They were obviously doing construction and had dirty disgusting mattresses piled up in front of the building. The icemakers were closed were broken on every floor. The checkout time is earlier than Expedia states and when I stayed an hour later because what Expedia said was the checkout date, I was harassed by three different employees and threatened that they were charging me late. Check out. I will definitely not be staying nor would I recommend this place

Leisure Family

6/10

Pleasant

08 Jan 2026

Lorie

Clean room, but had to switch rooms because key lock didn’t work. Outside grounds had a lot of garbage and glass around plus old mattresses piled outside the building. Pleasant helpful staff, didn’t have breakfast. Nice enough for the price but with a little cleanup work they would get a much higher rating.

8/10

Excellent

07 Jan 2026

Edward

Good

10/10

Exceptional

07 Jan 2026

David

Clean room. Staff great

8/10

Excellent

31 Dec 2025

Mr Aaron and Mrs Natia

I booked three rooms for the holidays for my family that was visiting from out of town. Between my father having his own room, my brother and his fiancé having theirs, along with my daughter and her new husband, having a room three generations are represented in this review. The youngest generation was the only one impressed as they have had terrible experiences in the past at other locations. My dad said it was just a room that allowed him to sleep comfortably and get away from the loud noise of the family festivities. Meanwhile, my brother and his fiancé stated it was nothing special.
I I understand you get what you pay for; my husband and I paid for them to have a room to sleep in that was near our home. Mission accomplished.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

Drew

Staff was exceedingly kind!

Leisure Partner

2/10

Poor

26 Dec 2025

Melissa

The only “good” thing about this hotel was its willingness to refund most of my money (but not all!) when I cancelled the reservation after checking in. The hotel is filthy, including not only the interior, but also the grounds which had many mattresses piled up at the side of the building. (Bed bug infestation maybe?). The attempts to clean the hotel have resulted in ammonia and cleaning fumes that are so overwhelming, your eyes immediately burn upon entry. I would rather sleep in my car than this hotel and I regret booking it. I do not usually write reviews, but if this helps one person avoid the same situation I had — it would be worth it.

Leisure Self

2/10

Poor

22 Dec 2025

Idowu

Bathroom drain was clogged and bugs in the room. Used soap tablet in the bathroom too.

Business Partner

6/10

Pleasant

14 Dec 2025

Lee Esther

Yes

10/10

Exceptional

13 Dec 2025

necola

The room was very nice and clean hot breakfast was great on a cold morning I would stay here again

Leisure Self

10/10

Exceptional

13 Dec 2025

Gary

Newly remodeled room. Great mattress. Very good hot breakfast.

Leisure Family

8/10

Excellent

09 Dec 2025

Emma

Room was clean front Desk receptionist was very nice.

8/10

Excellent

07 Dec 2025

Emma

Staff was kind

10/10

Exceptional

06 Dec 2025

Stan

Bathroom a little small, but the place is quiet and clean, carpet in hallways well woren, not much variety for breakfast

Leisure Self

4/10

Poor

05 Dec 2025

Jesse

Room was reasonable. Front desk charged an additional $100 to my debit card calling it a hold and stating it would be removed at checkout but it remained in place for 4 more days. Continental breakfast consisted of luke warm tater tots and sliced hotdogs. The parking lot had 6” of snow when I arrived and was never cleared by the time I left. Any corner that could be cut was cut. Certainly worth the extra few dollars to stay across the road.

Business

2/10

Poor

24 Nov 2025

Carole

I'm sorry to report that our experience was anything but good. The first room we were put in had water all over the floor. The second room had bugs on ceiling. Rooms were very dirty.

thethe ceiling.

Friends_and_family Family

8/10

Excellent

17 Nov 2025

Julie

Everything clean & were happy except we wanted to check in 1 hour early- that was $20 BUT they had no problem with us checking OUT 2 hours early. Maybe we should have taken $20 OFFF our bill!

Partner

2/10

Poor

15 Nov 2025

Adriana

The original room that i booked had bugs on the ceiling. I was shown another room it was not any better. Every room that i was shown was worse.

6/10

Pleasant

14 Nov 2025

Ashley

Breakfast needs much improvement

Leisure Self

4/10

Poor

14 Nov 2025

RICHARD

Water leaks in bathroom. Room was not clean. Hotel was not clean. Breakfast was pathetic. Would never stay at a Best Western again!

Leisure Partner

10/10

Exceptional

10 Nov 2025

Jean

Clean room. Nice decor, great staff

Friends_and_family Family

4/10

Poor

09 Nov 2025

David

Breakfast was poor no eggs just fruit, cereal, meat and tater tots. On morning there was expired yogurt. More often than not the front desk was unmanned. Hotel was being renovated so there was noise and dust.

Business Self

4/10

Poor

09 Nov 2025

Gina

Check in was fine. The room was cosmetically updated but still in poor shape. Like duct tape over a hole in the window screen. Or patch marks seen on walls. And no toilet paper holder.
The breakfast was non existent. There was a few cut up sausages and tater tots. Make ur own waffle. Two apples, two boxes of cold cereal, bagels, and a few mini muffins. There want any coffee. The area looked very grundgy.

Partner