Name: Radisson Blu Iveria Hotel, Tbilisi
Address: Rose Revolution Square 1, Tbilisi, 0108, GE

8/10

Excellent

26 Jul 2026

Matthew

Great facilities, good service, decent-sized rooms and clean. A bit of a walk to the old town, maybe a mile or so which made it easy to get my steps in. Found it a bit noisy on a few evenings into the small hours from the nightclubs in the area.

10/10

Exceptional

04 Jul 2026

Morteza

Super

Friends

2/10

Poor

03 Jun 2026

Pablo

Title: Avoid Laundry Services—Destroyed a Designer Item
and Refused Liability
Review:
I recently checked out of the Radisson Blu Iveria Hotel in Tbilisi, and I am deeply disappointed by the catastrophic failure of their laundry service and the subsequent lack of management accountability.
I entrusted high-end luxury garments (including Loro Piana and Zegna pieces) to the hotel laundry. Despite the explicit manufacturer care labels stating \"Dry Clean Only / Hand Wash Cold,\" the staff completely disregarded the instructions. They dunked the items in hot water, causing extreme shrinkage, permanently destroying a Zegna top of the line piece and rendering the clothing unusable.
When I contacted the management team, they completely dodged their legal and professional responsibility. Instead of offering an upscale service recovery, they hid behind a bureaucratic internal policy—claiming garments must be inspected within 24 hours of delivery and before checkout. Structural heat and water damage to premium fibers are hidden defects; guests cannot see structural shrinkage when garments are returned neatly folded or wrapped in plastic.
For a property claiming to offer a premium experience, destroying personal guest property through operational negligence and then using a policy loophole to escape liability is unacceptable. I have escalated this file directly to Radisson Corporate ([email protected]) and am pursuing a dispute through my credit card issuer.
I

Business

10/10

Exceptional

01 Jun 2026

Danae

Very

10/10

Exceptional

27 May 2026

Pablo

Very nice hotel, restaurant, breakfast and ambiance. Casino only one live poker cash table though

10/10

Exceptional

03 May 2026

Paulo

Good

10/10

Exceptional

17 Mar 2026

Johan

U

Business

10/10

Exceptional

28 Feb 2026

Bilal

The staff is very helpfull and smiling all the time, the pool is amazing.. the view frok the room is very nice ..and the asian restaurant serves great food

Partner

8/10

Excellent

09 Dec 2025

Warren

The room was clean and the hotel was very comfortable. The only annoying thing was the ever present odour of cigarette smoke in the lobby

Partner

10/10

Exceptional

07 Dec 2025

Roman

Clean room, great service, great location - right in the middle of everything. Two restaurants on premises.

Business_and_leisure Partner

2/10

Poor

05 Dec 2025

Jacques

Poor service at the restaurant
Very unfriendly pre-authorizastion system
Restaurant calling you in the middle of the night because the initial deposit is not sufficient

STAY AWAY

Business

10/10

Exceptional

24 Oct 2025

Mohammad

Spa service was beyond the expectations

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Roya

Very clean room. Very professional staff.

Friends_and_family Family

10/10

Exceptional

21 Oct 2025

kamran

Spa was excellent.
Room was clean and beautiful view
Breakfast was excellent

Friends_and_family Family

8/10

Excellent

02 Oct 2025

William

Good location ,staff very efficient , good breakfast buffet though not always topped up which was disappointing.

Business_and_leisure Self

8/10

Excellent

15 Sep 2025

Julia

Convenient location, connected rooms available for families, pools

Leisure Family_with_children

2/10

Poor

01 Aug 2025

Narges

This was the worst experience we’ve ever had :(

Our room cards suddenly stopped working at 11am when we were rushing to get ready and check out. So we were locked out and it made us late to our next appointment and added so much unnecessary stress to our day. Dirtiest couch I’ve seen in the lounge. The front desk staff was completely incompetent and unprofessional, except for 2 individuals that knew their job and understood hospitality. They mismanaged our booking, took them 20 minutes to find my parents’ booking because they arrived a day later than their reservation arrival date. I had talked to 2 staff members about their later arrival the day before to make sure their check-in would go smoothly after their long travel. But they just don’t know how to do their job and they almost made my parents pay again!! The room was accidentally booked for 1 person, so it only had 1 breakfast. I paid for the extra breakfast for my parents during their check-in because we learned from another staff member that it is significantly cheaper to pay at check-in. The staff member that checked my parents in had no clue about this, had to go talk to other staff, and kept no record of my payment. The next day when my parents were checking out, the staff tried to charge them again for that breakfast that I paid for the day before. We were in a rush and had to catch our ride to the next destination so this made our checkout so frustrating and absolutely ruined our day.

Leisure Family

10/10

Exceptional

18 Jul 2025

boris

The view from the room is unbelievable

Business_and_leisure Partner

2/10

Poor

01 Jul 2025

Elina

Very disappointing service and amenities. Hotel looks nice on pics but its outdated. They sell day passes to the pool on weekends so it gets packed and hotel guests dont get chairs/umbrellas. Elevator access is very inconvenient. Security is lacking. The bar is terrible

4/10

Poor

17 Jun 2025

Daniel Eran

Spa and restaurants were nice but the room was pretty rough, Bluetooth speaker didn’t work, coffee pods but no maker (hotel said they’d check and bring one up but didn’t) no minibar, loud at night and curtains didn’t quite cover the windows so it’s not dark. My window was cracked. Apparently it’s the overpriced place for UN staff to stay because they don’t care about the price. So many better options.

Leisure Family

6/10

Pleasant

25 May 2025

Julie

Outdoor pool closed

Disappointed outdoor swimming pool and sun terrace closed. Did not know this at time of booking….

Self

10/10

Exceptional

15 Apr 2025

Verified traveler

excellent hotel, nice and friendly staff. Anuki at the front desk was very friendly.

Business

10/10

Exceptional

30 Mar 2025

Rory

Great location in Tbilisi city centre, 30 mins walk from this hotel gets you to a lot of tourist attractions and the cable car to Mtatsminda fun park on the hill overlooking the city. Hotel has some great options for eating Asian and Italian in house and is very close to some great Georgian restaurants.

Leisure Self

4/10

Poor

29 Dec 2024

Mathias Højbjerg

All good until we wanted to try out the bar on the 18 floor - we ordered 4 different drinks and just enjoyed our self with a card game - we was totally alone in the bar except 3 staff members. We were told, that we had to leave if we played cards, because it was strictly forbidden in the bar - very rude and specially because we were the only people in the whole bar….

Very bad experience

8/10

Excellent

13 Oct 2024

Ali

Check in time is 15.00. It must be early Check in option

Partner

10/10

Exceptional

01 Sep 2024

Ahmed

Excellent service and great property prominent area

Business Self

10/10

Exceptional

31 Aug 2024

Joe

Very nice view

Leisure Family

2/10

Poor

05 Aug 2024

Dany

Didn't stay awaiting my refonds

10/10

Exceptional

29 Jul 2024

Elena

The property is conveniently located within a walking distance for all major attractions and Old City! Newly renovated rooms and bathrooms. Amazing views from the gym on the top floor. Breakfast had plenty of excellent choices. Highly recommend!

Leisure Family

10/10

Exceptional

24 Jul 2024

Miri

מיקום נהדר. השירות מצויין. הבריכה נפלאה!!

Friends_and_family Family

10/10

Exceptional

05 Jun 2024

Natalya

stayed 11 days, very good service, very clean, close to restaurants, shops, very convenient

Business_and_leisure Family

10/10

Exceptional

01 Jun 2024

Amir

Redisson blu

Great Hotel very recommended. Had a great stay with friendly staff

10/10

Exceptional

28 May 2024

Natalya

Very pleasant service, very tasty breakfast, clean rooms,,

Business Family

10/10

Exceptional

27 Apr 2024

Nico

Excellent staff and great restaurants inside. Rooms were extremely clean and had tremendous views of Tbilisi

Leisure Self

8/10

Excellent

18 Feb 2024

Abdelmajid

The rooms had an amazing view of the city.

8/10

Excellent

06 Nov 2023

Verified traveler

Nice place.

10/10

Exceptional

17 Oct 2023

Abdullah

Ok

10/10

Exceptional

16 Oct 2023

emily

Just wish I was there longer!

10/10

Exceptional

02 Oct 2023

Victoria

Very unique SPA with incredible views on the top floor

Business_and_leisure Family

10/10

Exceptional

09 Sep 2023

Abdullah

Good

10/10

Exceptional

03 Sep 2023

Eduard

The SPA on the top floor with unique views on the city

Business_and_leisure Family

10/10

Exceptional

28 Aug 2023

Matthew

Good hotel. Looking at other cheaper hotels whilst in Tbilisi it became apparent that its well worth spending a bit extra for a good hotel. It can be a bit hit and miss. Everything was as expected for Radisson.

Leisure Partner

8/10

Excellent

27 Jul 2023

arik

They’re good

10/10

Exceptional

21 Jul 2023

Sukhrab

Great hotel to stay

8/10

Excellent

17 Jul 2023

Verified traveler

Need to work on customer service

I must say that I was extremely disappointed with the level of service provided by the staff. From the moment I arrived and inquired about an early check-in, the lack of courtesy and attention towards me as a guest was evident.

When I approached the front desk and politely asked if it was possible to check in earlier than the standard time, I was met with indifference. The staff member seemed uninterested in my request and did not make any effort to accommodate my needs or offer alternative solutions. It was disheartening to feel disregarded and unimportant as a guest.

Additionally, during the check-in process, I inquired about the possibility of an upgrade. The staff informed me that all the rooms were fully booked and no upgrades were available. However, to my surprise, upon finally checking in, I discovered that there were indeed upgraded rooms available.

Also the staff did not smile. A smile goes a long way in creating a pleasant and welcoming environment for guests. It is a simple gesture that can instantly make someone feel valued and appreciated. Unfortunately, the staff at the hotel seemed to overlook this fundamental aspect of customer service. This applied not to all, but particularly to those who were on duty when I first arrived.

Self

10/10

Exceptional

22 Jun 2023

Verified traveler

Great location

Great location walkable to numerous sites
Two great restaurants as well.

Partner

10/10

Exceptional

03 Jun 2023

Sam

This property's location is convenient as it's only an easy 10-15 walk to freedom square and the old town. They have three good restaurants and the one with the terrace is overlooking the river. Lots of taxis are available in the vicinity. They have an outdoor and an inside swimming pool (on the top fool - nice view) and a very good SPA. Finally, the casino is conveniently located in the hotel basement.

Business_and_leisure Self

10/10

Exceptional

24 Apr 2023

Sari

Good location and friendly staff.. walking distance to many attractions.

Leisure Family_with_children

10/10

Exceptional

16 Apr 2023

Levent

All

Business_and_leisure Self

10/10

Exceptional

10 Apr 2023

Boris

We booked a room with breakfast included and city panoramic view.

Following are highlights we like the most:
1) Pool / sauna/ steam room included in the rate
2) Views!!! Woooow! Not only from room, but also from 18th floor pool deck and you even have THE VIEW SITTING IN SAUNA)
3)Breakfast: food was delicious and as an option instead of going to the restaurant you can ask to bring the food to your room
4)Service: you just click a button on the telephone in the room and someone will be there to help (fast- no waiting at all)
5) Spa (not included in the room rate): my wife chose a wine bath with massage (master name: Nona). And she texted me: “wow, this was the best massage I ever had!”. And believe me she tried a lot massages in spas in different countries… and here in Tbilisi Radisson spa it was the best. And the wine bath also with THE BEST VIEW IN CITY!

Thank you so much! Will definitely come back!

Leisure Family

10/10

Exceptional

27 Feb 2023

Canaan

Exceeded my expectations.

Leisure Friends

2/10

Poor

31 Jul 2022

George

My experience was terrible because of the service. Early morning cleaning lady just entered while I was sleeping without knocking and was loudly tacking with someone. In about an hour two guys came and wanted to check bar and when I told them I was sleeping they insisted to enter to check mini bar.
I will never ever stay at this hotel and will never recommend to anyone

Leisure Partner

10/10

Exceptional

16 Jul 2022

Ghada

The location is very good. Staff are very nice and helpful.

Leisure Family

10/10

Exceptional

14 May 2022

Ben

Amazing place amazing service great staff very polite very clean super kind people
Excellent staying i will be back.

Leisure Family

8/10

Excellent

05 May 2022

hossein

I enjoy

Friends_and_family Family

10/10

Exceptional

18 Apr 2022

Matt

Centrally located and comfortable

Very comfortable and centrally located hotel. Recently renovated. Friendly and helpful staff. Bed and pillows very comfortable. Great workspace.

Business

10/10

Exceptional

31 Mar 2022

Tristan

Excellent service

Business Self

10/10

Exceptional

05 Mar 2022

Tristan

Hotel staff and service was amazing and the rooms are pristine

Business

10/10

Exceptional

15 Jan 2022

Sivan

Warm recommendation on Radisson Blu Hotel, Tbilisi

We stayed at this wonderful hotel for 5 days during December 2021, and had a great stay.
The room is huge with gorgeous panoramic views. The bathroom is spacious and has both a bath and a wonderful rain shower. In addition, every day you receive two bottles of water.
Breakfast is delicious, offers a variety of dishes, drinks and desserts. The dining room has a beautiful and spacious interior area, and a charming outdoor area with river views.
The spa offers a great variety of treatments, and the one I had was absolutely excellent ! There is also a stunning heated pool overlooking the city.
The hotel also has two restaurants, Asian and Italian, which we have not tried but look at a very high standard.
The staff is so attentive and caring, and they also helped us to solve a problem we had in getting the corona test results.
In addition, the location of the hotel is excellent and in terms of addressing COVID19 - The rooms were sanitized, all public places were very clean and the stuff wear face masks all the time.
In conclusion, we highly recommend Radisson Blu and will definitely stay there again on our next visit.

Partner

10/10

Exceptional

19 Dec 2021

Rami

Casino

Leisure Self

10/10

Exceptional

11 Oct 2021

Herzel

Excellent Hotel

The location very good,the view nice,the room large with big bathroom.Excellent breakfast.Gracious reception service.

Partner

10/10

Exceptional

12 Sep 2021

Vincent

Wonderful stay

Probably one of the best hotels we have stayed at. This mainly bcs of the wonderful and very professional staff, service level as it’s best and you feel welcomed. The hotel is perfectly located and the room clean , modern and offers beautiful panoramic view of Tbilisi..
The spa and the roof top pool and the Italian food not to be missed.
Our friends visiting Tbilisi also stayed at same hotel after our recommendation and they really loved it as we did.
Looking forward to visit Tbilisi and stay at radisson blue again.

Partner

2/10

Poor

25 Aug 2021

Rakan Abdullah

Staff and security were very rude. Not polite at all.

Leisure

6/10

Pleasant

06 Aug 2021

Verified traveler

Not a 5 star, more like a good 4 star

Average hotel with average and coarse linen! The mattress was tough, it took 2 nights to feel comfortable on a 3-day business trip.
it was almost impossible to speak to room service, if I got through they would ask you to be put on hold and then forget about you!
Due to the nature of Georgia being the 'in' destination during Covid times, I would only return if the price dropped 70% from what I paid.

Business

10/10

Exceptional

19 Jul 2021

Robert

Still the best hotel option in Tbilisi

I've been a guest of the Radisson Blu in Tbilisi many times over the years and this was my first visit after the Pandemic and they didn't miss a beat. The only disappointment was the Oxygen bar on the 18th floor was still closed but everything else was working. Great breakfast buffet as always.

Partner

10/10

Exceptional

21 May 2021

Verified traveler

Great spa and indoor pool. Restaurants were very good as well as was the breakfast buffet.

Business_and_leisure Self

10/10

Exceptional

03 May 2021

Eli

Other than the inappropriate breakfast, great hote

The breakfast was very minimalist and not appropriate for a five star hotel.
But the overall stay was very good.

Friends_and_family Friends

10/10

Exceptional

27 Apr 2021

Jose A

It was my first time staying at the Radisson Blu Iveria Hotel in Tibilisi and the experience was great. Staff was awesome, very attentive, friendly and helpful. Love the restaurant, great breakfast and dinner. I recommend this hotel.

Business

10/10

Exceptional

18 Apr 2021

Verified traveler

A very pleasant hotel. It’s a gem in Tbilisi, with beautiful stunning scenery of the hills of the city. Unpretentious and certainly has the best location. The staff are friendly and helpful. Excellent facilities. P.S. the rooms are pleasant and bright; not as claustrophobic as other hotels in the area.

Leisure Family

10/10

Exceptional

04 Apr 2021

Akle

Everything was amazing, the service the view, welcoming , but the breakfast was disappointed 💔

Friends_and_family Friends

8/10

Excellent

28 Mar 2021

Verified traveler

Location was superb, modern hotel with very fresh views on the city, I think it's very good choice in Tbilisi, more attention needed on the pool and spa area, staff were helpful and cooperated.

Business_and_leisure Family

10/10

Exceptional

22 Dec 2020

Nouzjdar

By far the best hotel in Tbilisi

I come back to Georgia 3 to 4 times a year. This is by far the best hotel I've seen in Tbilisi. Thanks for the good service.

Business

10/10

Exceptional

29 Sep 2020

Dmitri

Es ist alles top i.o., ohne Stess aund gutem Service

Business

6/10

Pleasant

12 Jul 2020

Verified traveler

Brilliant staff, super facilities.

Disappointing that we were asked to pay for an additional bed when the room was already booked and paid for 3. While the charge was removed, the hotel said it was making an exception for us out of goodwill. This is not really right, the charge should not have been applied in the first place, mistakes are ok, and it was resolved but that should not be for an “exceptional” reason, but because it is the right thing to do. The Radisson should know this. The room was disappointing for one reason: the cleaners had not checked under the bed where there were some unpleasant things. Overall though the hotel is great, fantastic staff, good food and facilities. And everyone is doing really well given the challenging circumstances with Covid19. Everything very professional apart from these two small, but, for me, important details.

Friends_and_family Family

8/10

Excellent

22 Feb 2020

JA

Staff is really nice and helpful .
They have a nice asian restaurant.

Business_and_leisure Self

4/10

Poor

26 Jan 2020

Loai

Not as expected at all, i got bad room then i asked the receptionist to change it.

Ac did not work well also no hot water and old furniture

Self

10/10

Exceptional

29 Dec 2019

David

Asked for two beds in the room expecting two queen beds for 4 people (2 adults ,2kids ) got up to room and they are literally single beds . For a family I recommend a king and a pull out bed

Friends_and_family Family

10/10

Exceptional

24 Dec 2019

Vimal

Good location, attached casino and good view from the rooms

Leisure Family_with_children

10/10

Exceptional

21 Dec 2019

TAMAR

Thank you very much for the pleasant vacation in your hotel.
Special thanks for accepting the pleasant attitude and especially to
TAMUNA.

Partner

6/10

Pleasant

18 Dec 2019

Tasi Marie

Good Location, Mediocre Stay

Aside from a great location in the heart of Tbilisi, this property is mediocre in every way. The service is mediocre, rooms are mediocre, amenities are mediocre and restaurants are mediocre. My room was in major need of renovation/refurbishment. The shower water didn't get hot, it got lukewarm at best, and the room A/C did not work. Consistent with other reviews, the carpet was stained, wallpaper was peeling from the walls and towels were thin and worn. Do yourself a favor and do not book at the Radisson -- head up the street to The Stamba instead.

Self

8/10

Excellent

08 Dec 2019

Verified traveler

Excellent location, very convenient to shopping, dining, transport and all city sights. Staff were very friendly and helpful.

Leisure Self

2/10

Poor

22 Nov 2019

Verified traveler

The room was not clean, I was itching all night. The beds were not clean. Carpet was so dirty.

10/10

Exceptional

11 Nov 2019

Verified traveler

Excellent hotel in the city center

In the center of the city. Most interesting places are in a walking distance. Pool on top is with a magnificent view of the city. Rooms are spacious. Filini restaurant is OK. Cleaning may be improved a little bit, but it is OK.
David was very fast and useful on the reception.

Friends_and_family Family

10/10

Exceptional

10 Nov 2019

Amir

Best hotel in Tbilisi ... at the best location.
Super professional

Friends_and_family Friends

8/10

Excellent

09 Nov 2019

Robert

Best hotel in Tbilisi!

I've stayed at the Radisson Blu Tbilisi several times and its a consistently good experience. The breakfast buffet is fantastic and worth the money. The spa services are top-notch and affordable.

Friends_and_family Family

6/10

Pleasant

11 Oct 2019

Verified traveler

but the dining room was at the end of bb, so we just took coffee and left.
we came today with the voucher , at the morning, and the women in charge on the entrance shout at us even that we was already with the plate in our hands, that our voucher is not avalibal and we need to leave.
i’ve so ashamed at this situation. i was embraced. i took my famely from there and went out!
i’ve called the reservation, but they’ve done nothing!!!
but them menger david, which i wrote to him, helped us and gave us compensation and late cheak out.

Leisure Family

8/10

Excellent

09 Oct 2019

Toty

Great location, beautiful spa and pool on the rooftop.

Leisure Self

8/10

Excellent

17 Sep 2019

robert

4days in tbilisi

10 minute walk from metro station and good pool to relax in

Partner

8/10

Excellent

04 Sep 2019

Ross

The rooms have very nice views, the staff is very friendly and made special accommodations for my friends who were newlyweds. I take a star away because they really need to deep clean their carpets..too many stains everywhere. Other than that I would recommend it.

Leisure Family

8/10

Excellent

25 Aug 2019

Verified traveler

.

Leisure Family

10/10

Exceptional

17 Aug 2019

Verified traveler

Great location, several dining options and a nice pool area made this a great stay.

Leisure Friends

8/10

Excellent

06 Aug 2019

Verified traveler

Rooms and hallways are dirty. Dirty spots everywhere. We had to change rooms 3 times at check in because of dirty rooms and such. We had to ask for the air conditioning to be fixed 3 times. However, Otar from front desk upgraded us to a lux room after everythinf which put a smile on our faces. He did a great job throughout the stay in making sure we were happy after changing rooms. The hotel is nice but i would recommend they upgrade the furniture and carpets as chairs are cracked and carpets have stains.

Leisure Family

10/10

Exceptional

01 Aug 2019

Verified traveler

Pool outdoor jjkd d d d d d d d d d d d d. D d d d d. D d

8/10

Excellent

31 Jul 2019

Verified traveler

Nothing to add - wish you can make this box optional

Business Self

10/10

Exceptional

31 Jul 2019

Verified traveler

The indoor pool was amazing! The pool is located on the 18th floor and we could see the city during our swim. We were upgraded to a beautiful room on the 15th floor to accommodate the cot for my son. We loved everything about this hotel.

Leisure Family

8/10

Excellent

19 Jul 2019

Verified traveler

It looked beautiful on the website and although clean it was dated. The carpet in our room( 0214) was stained also. We loved the outdoor pool and my husband liked the gym which he said had fantastic views. The room was well equipped and the room cleaners always left it looking spruced up. It was worth the money in amenities/staff and location. But let down by the dated/ shabby room condition.

Leisure

10/10

Exceptional

13 Jul 2019

Lyrica

Great choice!

This hotel had amazing service, a wonderful breakfast, and great views of the city! Anything you could need or want, is somewhere in this hotel. Excellent!

Partner

10/10

Exceptional

08 Jul 2019

Verified traveler

all was fine. nothing bad to say
keep improving. thank you

Friends_and_family Family

10/10

Exceptional

01 Jul 2019

Verified traveler

I loved the fact that the rooms are very comfortable meaning accommodations are fully equipped in the room.

Leisure Partner

6/10

Pleasant

25 May 2019

Verified traveler

The view was terrific. The carpet was dirty and the bath did not work. I also had dust mites in the bed and had to have them change the linen and vacuum the mattress.

Leisure Friends