Name: Sofitel Phnom Penh Phokeethra
Address: Old August Site, Sothearos Blvd, Tonle Bassac, 26, Phnom Penh, KH

6/10

Pleasant

29 Mar 2026

M

Noisy hotel due to event. Average pool area. Nice breakfast and staff

10/10

Exceptional

01 Mar 2026

Aviva

great facility

10/10

Exceptional

12 Feb 2026

Jen

Everything was beautiful. The staff was wonderful, especially Rina. Great breakfast, lovely pool, nice tea and happy hour. I cannot say enough about the front desk and door staff. OUTSTANDING!

Leisure Friends

10/10

Exceptional

11 Dec 2025

Russell

A true 5-star

10/10

Exceptional

11 Apr 2025

Thomas

Very nice

10/10

Exceptional

01 Apr 2025

Somitra

Beautiful property. Service was excellent, other than the checkin staff was little too pushy trying to sell lounge access. Had an excellent meal at Hachi, which is a little over priced. The dim sum buffet at Fu Lu Zhu is definitely worth trying and worth the money.

Business_and_leisure Family

10/10

Exceptional

02 Mar 2025

Martin

Great can do attitude of the staff

10/10

Exceptional

23 Jan 2025

Pankaj

Very polite and courteous staff

Leisure Family

10/10

Exceptional

29 Jul 2024

Martin

Lovely hotel - rooms need a bit of TLC.

Hotel is lovely. Very safe and comfortable. Next to a mall as well which is handy.

Only negative was the rooms are becoming a little outdated. Furniture and TV is old and showing its age. Other than that it is very nice hotel to stay in.

Self

8/10

Excellent

14 Jul 2024

William

Beautiful hotel, unfortunately pool under maintenance at time of our stay.

10/10

Exceptional

15 Apr 2024

Jason

The dining options are excellent along with the service and quality. Rooms are very nicely apponted and the ataff very friendly. It is a beautiful property. The only comment I have is the lack of convenient swimming pool, but that is because their pool is under renovation

Leisure Family

10/10

Exceptional

07 Sep 2023

LIANJIE

Excellent hotel with top services! Very Impressive! Strongly recommend.

Business

8/10

Excellent

23 Jun 2023

Robert

Good 5 star hotel.

Leisure Partner

10/10

Exceptional

11 Apr 2023

Daniel

very nice hotel, thank you for the great time

Leisure Family_with_children

6/10

Pleasant

08 Feb 2023

mandy

Dissatipointed, the food was poor quality, the pool area was even worse

Partner

10/10

Exceptional

04 Oct 2022

Mapp,

Beautiful hotel with super nice staff members. It's very clean throughout the hotel. Very nice restaurants and bar. Definitely will stay there again in the future. Thanks for the hospitality Sofitel.

Leisure Family

10/10

Exceptional

13 Aug 2022

Sirilak

Great excellent

Business Partner

10/10

Exceptional

21 Jul 2022

Jean

I took my two granddaughters on an Asian vacation. We stayed at three Sofitels. One in Bangkok, Siem Reap, and Phnom Penh. The three Sofitel properties were excellent.
Staff was very helpful, breakfast was great.
We had a very good experience at each one.

Friends_and_family Family

10/10

Exceptional

23 Apr 2022

Hassan

Great stay overall.

Business

10/10

Exceptional

22 Mar 2020

Verified traveler

Great Haven

Exceptional hotel, with exceptional service. The breakfast buffet alone makes this place worth a stay. Everyone was especially accommodating given that we were stranded by COVID-related flight interruptions. We can't wait to return when everything calms down.

Business Friends

10/10

Exceptional

05 Mar 2020

Morris

4th time to stay in the hotel.
Still
The best in Phnom Penh

Business

10/10

Exceptional

20 Oct 2019

Joyce

Sofitel Cambodia

Beautiful hotel! Bed was a little hard by plenty of blankets to soften.

Business

10/10

Exceptional

10 Sep 2019

loic

The place to be in phnom penh!

Amazing breakfast dont miss it and old colonial bar is a must! I will be back!

Business

10/10

Exceptional

09 Sep 2019

Chad

Great property located in the heart of Phnom Penh. Club floor room with balcony overlooking river was charming. Restaurants, including La Coupole Sunday Champagne brunch, were excellent. Attentive staff.

Leisure Family

10/10

Exceptional

20 Jun 2019

Verified traveler

It is a well planned and laid out facility with classy and pleasing interiors.
The Food was excellent. The Bed was con=mfortable and very Clean rooms.

Leisure Friends

10/10

Exceptional

21 Apr 2019

BS

A great Oasis in the middle of of the city. Close to all major sights in Phnom Penh.

Leisure Friends

10/10

Exceptional

23 Feb 2019

Verified traveler

Amazing hotel, location and very attentive staff. Every nationality catered for.

Leisure

8/10

Excellent

03 Feb 2019

Verified traveler

attitude of foreign staff at the reception area was deplorable. A more welcoming attitude is required. They give the impression that they make you a favour by just accepting you at the hotel despite the fact that you pay an exorbitant price to do so.

Friends_and_family Family

10/10

Exceptional

07 Jan 2019

C

Very pleasant stay in all respects.
Restaurants in house were excellent.

Leisure Family_with_children

6/10

Pleasant

06 Oct 2018

V

They do not honor Accor status or give points when booking through Expendia non-refundable reservation.

10/10

Exceptional

29 Sep 2018

Gillian

Luxurious rejuvenating escape

If you’ve just enjoyed the wonders of the beautiful countryside, endured the long dirt road tracks, entered the bustling city and survived the tuk tuk negotiations then this is the place for you! Well a welcoming treat to be spoilt in a personal oasis, with a beautiful French colonial style & feel. The spa, swimming & fitness facilities are superb! The rooms are immaculate with sumptuous bedding and spacious layout. Friendly service & efficient staff. Feeling pampered & refreshed.

10/10

Exceptional

23 Sep 2018

Verified traveler

Perfect Stay for short getaway

This place is spectacular for stay, for its luxurious and homey feel.

Family

10/10

Exceptional

23 Sep 2018

MAY

Comfortable Stay

we stayed for 2nights in a spacious large room. The experience, breakfast are all good, a wonderful place to stay.

10/10

Exceptional

25 Aug 2018

Christopher

The Sofitel Phnom Penh is undoubtedly a superb hotel -- the complex itself is amazing, the restaurants are first class, the rooms come complete with every amenity imaginable. The service is also outstanding. The fitness center and spa were two of the best I've ever experienced. HOWEVER, beware of any \"promotion\" they offer with \"Club Access.\" We were told upon check in that they were currently offering a special rate of $70.00 (total) for club access during our three night stay. We enjoyed the Club Access on the top floor immensely -- beautiful breakfasts, afternoon tea, and wine and hors d'oeuvres in the evenings. YET, when we checked out, they insisted that the \"promotion\" was for $70 PER NIGHT. After a heated conversation with the front desk, I spoke to a manager who took the remainder off our bill, but BEWARE of this or any \"promotion\" they offer and make sure to get everything in writing. With this exception, I would highly recommend this hotel for your stay in Phnom Penh whether for business or pleasure.

10/10

Exceptional

02 Aug 2018

Bob

A few days reflecting in Cambodia

Lovely hotel, staff extremely friendly and efficient. Food was nice at the hotel, large mall nearby for other essentials. Day tour was also very good and very moving on some occasions from the dark 70's regime, has to be done, overall a wonderful experince. Thanks Bob

Partner

10/10

Exceptional

12 Apr 2018

Verified traveler

Wonderful hotel with an amazing service!

Highly recommended! Sofitel is always up to its standards!

10/10

Exceptional

25 Mar 2018

90mileman

Lovely hotel in good location.

Great hotel where we had a lovely suite. All the staff were very friendly and helpful. We had club access with our suite which was great. Very nice club lounge and we had a lovely young man Mr Simon, Veasna take care of all our needs.

10/10

Exceptional

18 Mar 2018

Jane

Beautiful hotel

Stunning hotel. Very luxurious and customer service amazing!

Partner

10/10

Exceptional

10 Mar 2018

Peter

5 Star Everything

One of the most beautiful colonial properties in Phnom Penh and certainly one of the signature Sofitel properties. The event staff went over an above to arrange a last minute event outside of office hours and all staff made you feel welcome. Club lounge offers an above average food and beverage offering, especially the French wine on offer. Highly recommended.

10/10

Exceptional

01 Feb 2018

Verified traveler

One of the best experiences at any hotel that we’ve had.

8/10

Excellent

11 Dec 2017

Tihana

The hotel staff were very friendly and tried hard to be helpful. There were a few hiccups on the way that would not justify the cost of the hotel but overall not too bad.

Family

8/10

Excellent

30 Nov 2017

doreen

close to amenties\n

Friendly staff remarkable. Helpful and very clean environment

10/10

Exceptional

13 Apr 2017

Phil and Jane

Excellent Hotel

This is a beautiful hotel. Our room was very comfortable and clean with outstanding in-room facilities. The staff in all parts of the hotel were extremely helpful; courteous and friendly and a mention must be made of the facilities and staff in the excellent club lounge especially Simon and Pheara who made our visits to the lounge most memorable. We would certainly book this hotel for any future visits to Phnom Penh.

10/10

Exceptional

09 Jan 2017

nicky

gergeous and sofisticated.

the best sofitel in the world.

all staffs are kind and so polite and they never judge people.

huge botanical gardens around the hotel and scent of the lemon grass and beautiful and calm pools give us genuine hospitality

2/10

Poor

19 Sep 2016

Jeffrey

Major security problems

I stayed for 5 nights. On the 3rd day, the internet was not working, citing multiple devices occupied the line, which I did not have anything online at the time. I called front desk and it got fixed in 10 minutes.
This is a warning sign (spying eyes out there). When I checked out, there was a breakfast charge to my room which I did not consume. The breakfast receipt only has my room number and did not have a name nor signature on the receipt (another breach, another warning sign). The front desk personnel did not return my pre-authorization credit card with my signature and I had to ask for it.
She made a copy of this pre-authorization slip and returned to me the original reluctantly. Three incidents tell me this hotel does NOT measure up to the 5-star it deserves.

2/10

Poor

02 Aug 2016

Verified traveler

Price is too expensive for a bad bathroom

Bathroom looks awful and the hotel is old. The price is very very expensive

10/10

Exceptional

18 Jun 2016

nakaba

いつも利用させていただいて居ます。プールが最高です。

10/10

Exceptional

03 Apr 2016

nakaba

とてもいいホテルです。毎回利用させていただいています。

6/10

Pleasant

20 Dec 2015

Verified traveler

Ok. Close to aeon shopping centre

We had a few hiccups. We complained to let them know. The response was ok.
We had just come from Sofitel Siem Reap and they ticked all the boxes. When you go to a new hotel and they don't deliver the same standard, you notice.
We didn't have hot water for last 2 days, just an example

10/10

Exceptional

06 Nov 2015

Verified traveler

Superb Hotel

I only had a short 1 night stay here however i found the hotel to be a typically wonderful Sofitel. Nicely decorated and in its own grounds. Rooms were specious, comfortable and very well equipped with a nice shower. The pool and gym areas were very nice and the breakfast was vast and excellent. It's location is very good in the centre of town and close to everything and it is within 2 mins walk of a large shopping mall with places to eat as well. The staff were outstanding and extremely helpful. I would have no hesitation in staying here again and would advise it as an excellent place to stay either for business or pleasure.

10/10

Exceptional

09 Sep 2015

Nick

Excellent option in Phnom Penh

Spacious hotel with all the elegance that one would expect from Sofitel. Excellent selection of restaurants and various options for a coffee or drink. Good fitness area and nice size pool. Rooms are spacious and with good wifi, quiet and well presented. Hard to comment on neighbouring area as didn't spend long enough to discover but close to river district and behemoth of a casino. Certainly would recommend for business or relaxing leisure stay.

4/10

Poor

24 Jul 2015

Lovy

poor concierge service and poor follow up

service was bad

Family

10/10

Exceptional

17 Jun 2015

Ashwin

Oasis

This is by far the best in Phnom Penn, it is the Sofitel so expect nothing less, Meals- Wine- Great Staff unfortunately had to leave the hotel for business

10/10

Exceptional

02 Jun 2015

samuel

Wonderful hotel in a convenient location

Wonderful front desk and housekeeping staff. Hotel with excellent breakfast.

10/10

Exceptional

25 Apr 2015

Jeremy

Great and fantastic stay

Staff was polite, helpful with a great attitude. Rooms was kept in a uptick condition. House keeping was good with various room cleaning per day. Excellent and value for monies. Airport transfer from the hotel was great too.

10/10

Exceptional

19 Apr 2015

David

Nice hotel, but location could be better

Great hotel. Very clean and nicely appointed with fantastic amenities on site (multiple restaurants, pools, bars, gym and spa). Buffet breakfast was among the best I've seen in Asian hotels. Only downside is the hotel location. It is far from all sites, including the Riverside which is where most restaurants and night life are. However, everything is a short tuk tuk ride away ($5 each direction).

Partner

10/10

Exceptional

07 Apr 2015

Verified traveler

Lovely hotel with French charm

Excellent hotel, great staff and great service. The hotel room is large and great bath room. The pool are is large and very nice.

10/10

Exceptional

29 Mar 2015

George

SAN visits Phnom Penh

This is the luxury hotel for Phnom Penh. Clean, safe, beautiful. If you want western standards and eastern hospitality, stay here. Will come back

Partner

10/10

Exceptional

14 Mar 2015

Angela

We will be back

Incredible service. Executive floor and services are well worth it!

Family

8/10

Excellent

02 Mar 2015

Verified traveler

very nice hotel

It is a present hotel just next to the new Aeon mall. Will stay again on my next visit.

Family

10/10

Exceptional

06 Feb 2015

James

Spfitel Phnom Penh

Choosing a Sofitel hotel is always a great choice. Not the cheapest, but you know what you're going to get!

10/10

Exceptional

09 Jan 2015

Marcin

Great service and food. Will stay here again.

Viewed from a five star hotel perspective the hotel was not perfect but very, very nice. Great food and superb service. A nice and very well run hotel. Will definitely stay here again.

Partner

10/10

Exceptional

17 Dec 2014

Babs

So good we are doing it again!

Helpful and attentive staff and nothing is to much for them. Excellent facilities, brilliant ambience and special recommendation for the club Millésime. Superb base for seeing the capital and all it has to offer only a 5 minute ride away from the town centrcentre and the Royal Palace.
Felt really pampered here with all the good food.

10/10

Exceptional

03 Dec 2014

Matthew

Over Charged By Hotels.co

The stay was wonderful. One problem. I booked a room that included a breakfast but when I arrived I was told that I didn't have breakfast paid for so I had to purchase the breakfast again. The receipt from Hotels.com shows that I ordered breakfast but the Sofitel could verify the purchase. I have every belief that I'll never see that money again but it was a significant amount.

I'd like my account to be credited the amount but the red-tape that will be set up to block me isn't worth it. If I don't get my money back I simply won't use your site again.

Thanks.

Partner

10/10

Exceptional

01 Dec 2014

Verified traveler

Great hotel.

Beautiful hotel with great facilities. Staff were very helpful and great with recommendations.

10/10

Exceptional

07 Oct 2014

B

Best of the Best

The hotel was such a pleasure to be in, and I have been to many 5 star hotels. It was just a delightful experience, everything was perfect, it was so nice that we almost didn't want to visit Phnom Penh and wanted to just stay in the hotel! The staff, the operation and condition of the hotel, everything was just perfect, The breakfast buffet was definitely one of the best i have ever been. They go extra mile to provide all sort of food for the buffet. The western restaurant was quite ordinary compare to the rest of the hotel and did not like to Japanese restaurant at all, not quite up to Japanese food standard. The staff, the Manager, Mr. Tras, absolutely professional, very impressed.

10/10

Exceptional

23 Sep 2014

Very Comfortable

Very Comfortable

Very Comfortable Hotel to stay. No complain, except the outside transportation spoil the image of Hotel. Tutu - which we thought we booked through Hotel concierge should be safe. Unfortunately the driver wanted to rip us with an additional US$8.00, which total S$16.00. Of course it is lucky we are in the Hotel. And we can save the US$8.00. But the same day, we booked for a taxi to Airport, this time we had to paid additional US$5 which the total US$20. He gave us all kind of excuse like parking fee etc. It was a very bad experience on 18/10/2014 to handle all this T monster in Cambodia.

10/10

Exceptional

26 May 2014

Travel

Excellent

This luxurious hotel is absolutely worthy of staying if you'd like to be fully relaxed in Phnom Penh. Hotel staffs are more than great and kind. Facilities including swimming pool and gym are excellent. It's really hard to find any complaint for this hotel!

10/10

Exceptional

15 May 2014

Edward Moalem

Solid Colonial Style Hotel

The hotel made me feel as though Id gone back in time - colonial feel - great staff - amazing breakfast buffet - would recommend you try

10/10

Exceptional

05 Apr 2014

antoine

Nice, comfortable and quiet

Friendly and helpful staff. Relaxing, comfortable room.

10/10

Exceptional

07 Jan 2014

Grace

Wonderful property

The Sofitel is a beautiful property set on a large resort about 10 mins out of town. Its a quiet place where you can get away from the traffic and the noise of Phnom Penh. Rooms are large and beautifully furnished. Efficient staff and polite service. Highly recommended. The best way to describe this resort is - understated elegance!

8/10

Excellent

01 Nov 2013

Xiaonan Chen

clothing iron, snacks not available in the room

great,but should be more flexible about the booking and cancel of the rooms

10/10

Exceptional

15 Jul 2013

Verified traveler

Great Hotel but Watch for Construction

My stay was great. The only problem was that there was construction going on at a new mall on the north side of the hotel (where my room was). It was a minor inconvenience, but I would avoid the north side of the hotel if you sleep late or go to bed early. Otherwise, my stay was perfect.

10/10

Exceptional

20 May 2013

Verified traveler

Awesome~~

This hotel is so awesome. I think this hotel is the best for staying in Phnompenh.
Very comfort and so knid~~.

10/10

Exceptional

19 May 2013

Verified traveler

Perfect way to end my Cambodia Trip

Truly an exceptional way to end my visit to Cambodia. The service was excellent and can definitely cater to the more western travelers. Staff members were very accommodating in all aspects of service to not only myself, but to the guest that were visiting with me as well. If felt as though everything was on your time and terms and not theirs. Only very minor complaint was lack of fluffy towels. At least they were oversized, but GM was kind enough to reach out to me directly regarding this, so hopefully I'll have fluffy towels to look forward to on my next visit.

10/10

Exceptional

07 May 2013

Tracey

Superb Sofitel in Phnom Penh

I was very pleasantly surprised by this hotel as it was even better than it appeared in the photos, especially the lobby! Also, the staff were excellent (particularly Roth) in ensuring our every need was met. And it was very worthwhile to upgrade to the benefits of Club Millesime (offered as I had booked through Expedia).

10/10

Exceptional

06 Apr 2013

tc

The associates working at the front desk and serving at La Coupole are terrific: attentive, friendly, knowledgable, always ready to assist with a smile.

6/10

Pleasant

10 Mar 2013

c102250

no too good to be true

the hotel is in a bad área, difficult to get there.
the staff is niece but do horrible mistakes. I país un apgrde for a quiet and silence room, well they send me next to the área wehere there are building a supermarkert!!!!!!! at 6 Sharp like a soldier, they have trumpets to call the workers.
no sorrries, I asked and paid for a silence room.
Then to do the luggage again change blblblaaaa. bad move

4/10

Poor

28 Feb 2013

Zuzana

Left a day early needs re doing no internet in room.would not use it again

10/10

Exceptional

18 Feb 2013

dumb09

Best in Phnom Penh

By far, Sofitel Phnom Penh is the best that I've stayed in Phnom Penh. I was travelling there with my bff for a 3days 2nights trip as we wanted to getaway from our city during CNY. We stayed in a Superior Room where everything looks very elegant as the flooring are based with wooden floor.

Everything here are great. I've tried the Du Forni Italian Restaurant. It's worth the price as the food was excellent and not forgetting the staffs. Each of the staffs served us with quality of a 5stars dining restaurant. The ambience at the restaurant was very romantic as the lights were dim and lighted up with some decorations light.

Besides that, we also had tea at Chocolat. We ordered an Asian 3-tier tea set from Le Bar and drank tea at Chocolat. The Asian 3-tier tea set was very worth it to try on as they served variety of \"kuihs\" which are often taken by the locals during tea time.

In Sofitel Phnom Penh, they have 2 swimming pools, one dedicated to the hotel guest and the other for the Club Members. We were recommended to go for the hotel guest pool as we'd not need to crowd with the Club Members. The pool at the hotel guest was empty but I enjoyed it after all the heat around the town and there was a mini jacuzzi too, a lil massage for us as we were very tired.

As for the transportation from the hotel, we can opt for tuk-tuk or taxis. I settled in with the tuk-tuk as it was very convenient. However the downside was you need to pay double of what others are paying. This is because the drivers assume people staying at the Sofitel Phnom Penh are loaded and hence they hiked up the price. I was told if I want the normal price, I would have to walk all the way out of the hotel. But I did not care about that, I managed to get some \"discounts\" from the drivers. I understand that they just want more for their living, but if the drivers are honest and just charge me the same price as the locals, I wouldn't mind tipping them at all.

All in all, Sofitel Phnom Penh is the best that I've stayed in Phnom Penh. Hope to be there again one day.

Family

10/10

Exceptional

06 Feb 2013

M

another wonderful stay at the Sofitel

Fate brings me to PNH again within two weeks. the last time i was deciding over IC or Sofitel, now this time, Sofitel for sure. i stayed at the club floor room with balcony and with club lounge access. the staff recommended the club lounge and said i will like it, and in fact i love it. there you may have breakfast, tea, or night snack. refreshment soft drinks, salad or desert items are also available, all inclusive. makes it a very good choice if you plan to do some work or spending leisure time at the hotel. the club floor is recommended.

10/10

Exceptional

25 May 2012

Verified traveler

Sofitel in Phnom Penh

The staff at the hotel were superb: attentive without being obsequious. I had a delightful stay at the hotel.

10/10

Exceptional

28 Feb 2012

Verified traveler

Paradise in Phnon Penh

From the minute you turn into the property you feel like you are in paradise. Lovely lighted tennis courts, top of the line Techno gym equipment, excellent buffet dinner, helpful concierge, quiet and away from the noise of downtown. A $2.00 Tuk Tuk ride to the waterfront or center of town. Rooms are well appointed. New hotel.

10/10

Exceptional

20 Jan 2012

Verified traveler

what a pleasure!

Immaculate! Superb service! Friendly and professional staff.

8/10

Excellent

15 Jan 2012

kit

good hotel but too far from everything

Quality new luxury hotel but it was not in a central location and in the middle of empty industrial lots. We just stayed one night waiting for our plane the next day, but difficult without car or taxi.

4/10

Poor

10 Jan 2012

ken

try someplace else,,,

staff and training is top notch.
quality of the rooms, noise at 5am, dirty shower water, 5pm room make up, late night noise from the club downstairs, and a hassling tuktuk driver (hotel arranged and branded) all lead to a forgetable three evenings at the property.
cafe food and italian restaurant service and food was top notch.

Family

10/10

Exceptional

08 Jan 2012

Verified traveler

Place to stay in PP

Excellent stay. The service is outstanding. They will do anything to make your stay better.The Chinese restaurant is outstanding. Italian restaurant was just OK. Regardless, this is the best place to stay in PP.

10/10

Exceptional

28 Nov 2011

Verified traveler

Sofitel, great hotel

Very fine hotel, great service and very friendy staff. Good location if you want to be away from the busy city. Room (superior) is very comfortable. Food is good and the wine is excellent.

10/10

Exceptional

15 Feb 2011

PLT

A lovely stay at a lovely hotel

Sofitel PP is a lovely hotel, definitely very new and rather empty during our stay. Staff was courteous, helpful, friendly and cheerful. The room as well as the bathroom are spacious, clean and very comfortable. During our short stay, we managed to utilise the gym and the pool, both were very pleasant. Having said that, as the hotel is located next to a construction site, so there is no view to speak of from the pool.
Some people comment that the hotel is out of the way, but given that Phnom Penh is not that big, this out-of-the-way hotel is only 10min or so away from the main sites by tuk-tuk, so not really an issue.
As breakfast was not included, we only had it at the hotel on the last day and it was fantastic - a real pity!
A very pleasant stay and highly recommended.

Family

10/10

Exceptional

15 Jul 2026

Shirley

Alles is echt geweldig! Het personeel van receptie, restaurant, manager tot host, ze geven je allemaal een warm gevoel. Ik kom zeker terug!

Partner

10/10

Exceptional

18 Mar 2026

Timo

Hotelli lähellä keskustaa. Vieressä iso kauppakeskus. Henkilökunta huippua!