Name: Times Hotel At Bassac Lane
Address: Street No 29 Building No 11 Chamkar Mon, Phnom Penh, KH

Times Hotel At Bassac Lane

Phnom Penh- Central · Cambodia

Street No 29 Building No 11 Chamkar MonView location

20 reviews shown

10/10

Exceptional

01 Apr 2026

EUN SUP

No Gym

Self

6/10

Pleasant

16 Mar 2026

Laura

If you’re looking for shiny, this is definitely not your choice. This establishment has clean bedding and linen, however from there expect dead spiders and bugs hanging from the ceiling and walls. The shower very clearly hadn’t been cleaned, apart from the floor. My first blow dryer had the capability to burn the place down. The safes didn’t operate properly, and weren’t nailed down. The location is party central Bassac Lane. If that ain’t your scene, this ain’t your place! The staff I must say are extremely helpful and as accommodating as they can be!

Self

2/10

Poor

15 Mar 2026

Katy-Lynn

Pros:
1. reception and cleaning staff were very nice and tried to be helpful.
2. The balcony was nice.
3. Location is very central if you want to go out.

Con’s:
1. Gym was unusable - all equipment was broken and there was only 5 kg dumbbells available
2. The hotel manager tries to save on electricity so rarely has the pool on - therefore it was dirty and unusable. The pool chairs were also disgusting.
3. Laundry machine is turned on only for certain hours during the day. When we came back to check on it during the wash cycle we discovered the hotel manager had thrown out laundry out of the machine on to the dirty pool chairs mid cycle. We tried put the soaking wet clothes into the dryer to then come back 10 minutes later to get again throwing them out to put her personal laundry in. She had even moved out clothes in with another guests underwear. Absolutely insane behaviour. When we talked to other locals who lived in the building they said it’s a common occurrence and they have to guard their own laundry.
4. The fridge in our room didn’t work and they never fixed it.
5. Bathroom shower was dirty.
6. No toiletries or coffee/tea supplies
7. Even though booking says continental breakfast available for a fee, they don’t serve breakfast here as described

Overall I wouldn’t book this place if I were you, pictures are old and the hotel manager is absolutely awful. When issues are brought to attention they won’t be addressed.

Partner

10/10

Exceptional

05 Feb 2026

Arnaldo

The staff here is so attentive, professional, and friendly, They will make your stay unforgettable.

4/10

Poor

06 Dec 2025

RONALD

It’s sad that this property rates so poorly because it sits in a prime location next to very good restaurants, nightlife and transportation.

However the place is under renovation and severely under staffed! My room upon check-in was DIRTY! Let’s just say all of the previous guest DNA was still in the room upon my arrival!

The staff are nice and they try to be accommodating but you can tell they’re overwhelmed!

If you’re looking for a cheap place to stay, with an excellent location and you don’t mind more of an unkempt hostel experience, then by all means give this place a try!

If you’re looking for a clean space and what most travelers expect after long flights and days of sightseeing, then you probably want to look elsewhere!

Leisure Self

2/10

Poor

30 Nov 2025

Erlan

The whole hotels including my room seemed neglected. My feet stuck to the stairway stone as I walked up. It looked like it hadn't been cleaned for 10 years. Second night I found cockroaches. It will close to a bar that played music past 3:00 a.m. One could not sleep. The refrigerator did not work. Check in staff was not friendly they did not like how I put my passport on the counter. Entryway and lobby look like had not been cleaned ever.

Business_and_leisure Partner

2/10

Poor

24 May 2025

Kurt

This is the worst hotel I have ever stayed at. Anyone looking to book, be warned. We paid for a room with a city view and a king bed, but got a view of a tin roof and two single beds. To make matters worse, the room was an absolute health hazard - it was no cleaned (hair, noodle sachet, nuts on the floor, urine in the toilet and a shower that had dirt on the floor). On top of that, the shower was broken, the sheets had large yellow stains on them and the hotel manager, when this was politely brought to her attention, was incredibly rude. Suffice to say, we took the loss and went and stayed at another hotel. If I could give the hotel a zero, I would!

Leisure Partner

8/10

Excellent

30 Jan 2025

Daniel

Short stay hotel, good price

Nice stay for one night, I wouldn’t want to be in it for too long as it lacked the quality of other hotels in the same price range. Bassac lane/street was worth a visit though and this was ideally located for that.

Self

10/10

Exceptional

26 Jan 2025

LEONIE

Fantastic location!

Leisure Partner

10/10

Exceptional

13 Jan 2025

Stephen

Give it a shot, you won't be disappointed

When you get a room for 3 nights for $82, including tax. You gotta be a little nervous. The place was awesome. The people were awesome. It was a great. In a high entertainment district but not too loud. The staff was incredible. If I ever go back to Cambodia, I would stay there again.

Self

8/10

Excellent

04 Jan 2025

Liping

The A/C unit needs to be serviced since it does not generate enough cool air.

Leisure Self

6/10

Pleasant

07 Sep 2024

Brian

its an ok place

8/10

Excellent

10 Aug 2024

Adam

Hotel was nice for our 1 night stay. Somewhat loud as just off Basic lane and all the bars restaurants that line the lane. Staff was really friendly.

Leisure Family

6/10

Pleasant

07 Mar 2024

Gayle

This was my second time at the Times Hotel at Bassac Lane and I was quite disappointed this time around. Check in seemed to take quite awhile and the room I was in this time seemed a little worn. When I turned on the air con, the tray wouldn’t open so I wasn’t getting cool air in the room (it was 38C outside). I tried pressing all the buttons on the remote but still couldn’t get it to work so I went down to the front desk and they told me I had to manually open the tray. They called housekeeping to help and by the time I got back up to my room, the woman from housekeeping had already opened up the door to my room without waiting for me. She then manually opened up the tray and the cool air started to circulate through the room. Not sure if I would go back again.

Leisure Self

10/10

Exceptional

27 Feb 2024

Gayle

This is a great hotel and the rooms are exactly as they look in the pictures online. They are small but modern, functional and clean. Bassac Street is a 30 second walk from the hotel where you can get almost any type of cuisine you can think of. Great location.

Leisure Self

10/10

Exceptional

21 Feb 2024

Peter

Very clean, excellent customer service and great location

Partner

10/10

Exceptional

17 Dec 2023

Mariana

Bedroom was very comfortable, staff is very friendly and it’s very well located. A lot of dining options around.

Leisure Partner

8/10

Excellent

04 Oct 2023

Neehar

Very good property in a great location right on Bassac Lane. Extremely kind and friendly staff. The rooms were good. The first room did have some AC issues and I found a couple of cockroaches in the bathroom but they changed me to a different room immediately and that was great! Would recommend staying here.
They do ask for a security deposit in cash which they return immediately upon checkout (USD or Riel only) so don’t forget to bring cash. You would need cash literally everywhere in Cambodia, even higher end restaurants and bars.

Leisure Self

4/10

Poor

05 May 2025

Chang gi

２泊したが、不在中の部屋の清掃は行われなかった
たまたまうっかりしていたわけではないと思われる
なぜなら、室内には常に蟻が出入りしていた
恒常的に不潔でなければ、こうはならない
当然、アメニティの交換も行われなかった
また、シャワーヘッドが壊れていて、首のところをしっかり掴まないと水を浴びられなかった
お湯が出ないのはもちろんのこと
チェックアウト時に空港へのタクシー送迎を頼んだ際には、最初、完全に見当違いな時間にタクシーを予約していたので、私が気づかなければ、大変なことになっていた
このホテルで朝食を済ませようという人は注意が必要で、ホテルのフロントやエレベーターの表記では、朝7時から提供しているとされているが、実際には8時半以降にしか提供されないらしい
とにかく一切がいい加減
立地と安さだけがメリットだが、個人的には利用を勧められない

Leisure Self

8/10

Excellent

05 Apr 2025

André

Un seul lit serait mieux
Prendre l'escalier est un peu laborieux
Restauration fantastique
Pas de service pour les motos la nuit

Leisure Partner