Name: Botum Palace Hotel
Address: 47Az Street Sothearos Tonle Basak Chamkamon, Phnom Penh, 00000, KH

10/10

Exceptional

12 May 2026

Harry

Staff are great, very friendly. Room was lovely with an amazing view.

Self

2/10

Poor

12 Apr 2026

Sean

*ALERT* If after you read this and you still decide to reserve a room here, then whomever you are traveling with should ban you from ever making lodging decisions in the future, forever. I live in Cambodia and I have never been scared to stay at a hotel until I can across Botom (NOT A PALACE) hotel. After searching for 20 minutes we found the smallest little sign above a dark alley that you would be crazy to go down in any city (see pictures). After seeing the outside of the hotel and after entering the lobby, we immediately made reservations somewhere else. If the highly photoshopped pictures that the hotel uses is any indication, then I now doubt the authenticity of many of the reviews. No one in their right mind would stay here let alone give it great reviews without mentioning the creepy deep dark alley or the lack of signage .

Partner

10/10

Exceptional

05 Sep 2025

Jose

Great friendly staff

Leisure Partner

8/10

Excellent

27 Feb 2025

joseph

ok

Leisure Self

10/10

Exceptional

18 Nov 2024

Tony

Property entrance is hard to find. Signage is small and dull. But inside it is boutique and quiet. upper floors have city views. A gem, I'm glad I found it.

Leisure Self

10/10

Exceptional

11 Oct 2024

Keith

Good location

Location is good but the room need some minor renovations such as painting, repair to the door, and the restaurant is closed

Self

10/10

Exceptional

10 Sep 2024

Douglas

Great location and friendly staff. The room was clean, quiet and had a nice view.

8/10

Excellent

03 Mar 2023

Juliana

Great location

Quiet and great location. Staff at the front desk is excellent

Self

10/10

Exceptional

25 Aug 2022

Shannon

Great room. Spacious with all the amenities of an apartment. Staff was professional and helpful. Everything you need is within walking distance as well as a lot of the monuments and temples. Wonderful stay:)

Leisure Self

4/10

Poor

22 Jul 2022

Phong

The staff entered my room when I had the ‘do not disturb’ sign on the handle. I had explicitly stated I didn’t need room service at the time I was staying.

Leisure Self

6/10

Pleasant

02 Mar 2022

andrew

Not in a very great part of town. Very limited dining, shopping and entertainment. Mostly grungy markets. Very dirty streets. Construction near by that was noisy.

Leisure Family

10/10

Exceptional

05 Mar 2020

Sergey

Very good value for the price! The hotel is centrally located, my room was clean, spacious and quiet, staff was very helpful and professional, breakfast was good. This is an older building, apparently from 60ies, hidden in a narrow lane and could be a bit difficult to find without a GPS. For me, this added some extra charm, some may consider the facility a bit outdated. I think the hotel is a gem and I would definitely stay there again.

Leisure Self

8/10

Excellent

21 Feb 2020

Pedro

Good location no rooftop

the hotel is in a good location, although difficult to find because it is in a small ally. Room was ok for the price, breakfast was very basic. but the real downer was the fact that they advertise a nice rooftop bar that actually has been closed for months.

Partner

8/10

Excellent

18 Jan 2020

Verified traveler

Very nice reception area and breakfast room upstairs; staff great; the bathroom very small with no separation for shower so every time you take shower everything gets wet; 15 min walk to the Royal Palace and Museum or the waterfront

Leisure Self

6/10

Pleasant

17 Jan 2020

Jessica

Average stay in Phnom Penh

Just completed a 3 night stay at the Molyan Hotel in Phnom Penh.

Positives:
- Able check in when we arrived super early (just after 10am)
- Room was upgraded on arrival to a larger room
- Location is great and within walking distance of most attractions
- Lots of restaurants/bars within a short walking distance
- Room was very large and bed was comfortable

Negatives:
- Overall the hotel needs a bit of tlc, rooms were clean on the surface but would benefit from a deeper clean especially in the bathroom and kitchenette area (old food was left in plug - not very nice)
- Breakfast was probably the worst I have had in SE Asia. Very limited choice, and by the time we arrived for breakfast at around 9am, everything was pretty much gone, staff did not replenish things as they ran out. One kind member of staff made the offer on the second day to get us anything that had run out but no offer was made to a second couple that arrived some time after us.
- Rooftop bar & restaurant: hotel is advertised as having a rooftop bar and restaurant. We visited the rooftop bar on our first night to find it completely deserted, looked as though it had not been in use for months and months. Same goes for the restaurant, this seems to be used as a staff room. If these are no longer on offer then that is fine, but to advertise that there are attractive facilities such as rooftop bar when there are not is simply misleading and we would have looked elsewhere having known this

Partner

8/10

Excellent

09 Jan 2020

Verified traveler

Good location and comfortable room

The room size was comfortable with a nice balcony. I was on the 6th floor so it was nice and quiet. Good location as it was about 15mins walk to the palace. There were many restaurants nearby.
The hotel has good wifi, but the cleanliness of the bathroom can be improved as there were long strands of hair all over the bathroom walls when I first got to the room.
Breakfast was included but the choice were limited.

Self

2/10

Poor

19 Nov 2019

Verified traveler

They went into my room when i had the do not enter sign up. Then charged me for cokes that were there at check out. They had a free breakfast that was bad ants all over the place not clean at all. The powere went of oand on for 2 days

Leisure Self

8/10

Excellent

02 Nov 2019

Verified traveler

素泊まりには最適

この値段ならお得だと思う。夜も静かで素泊まりには丁度いい。ちょっと枕が匂うくらい。

8/10

Excellent

25 Aug 2019

B

Nice place but no parking.

Very nice hotel but very disappointed about the \"free parking\". THERE IS NO PARKING.

Partner

8/10

Excellent

14 Aug 2019

Jeremy

Great value for money, lobby needs improvement

The hotel was a bit difficult to find. Upon arrival, tho the front desk in charge was nice, however the lobby was just a bit scary since it was too dark, and the security guard was initially sleeping on the couch.

The room was suprisingly good, they can still improve a little bit on cleanliness, but i was pleasantly surprised with how big the room was.

The location is also good, its near a lot of attractions. Just outside the hotel, theres a police station.
However, one might still feel uncomfortable walking at night since the streets are not well lighted.

10/10

Exceptional

21 Jul 2019

Mathew

Great hotel for price

Amazing room, really big with full size fridge and sink. Breakfast was good also, can’t fault for the price

Self

10/10

Exceptional

25 May 2019

Wong

This is one of the value for money stay in phnom penh

Leisure Self

8/10

Excellent

18 May 2019

Sebastian

good hotel for the money

Clever layouts and use of relatively little space in rooms.

Partner

10/10

Exceptional

23 Apr 2019

Verified traveler

A good clean modern western style, apartment hotel, very good bed nice hot shower, no smells, big fridge, big luxurious rooms, very good air-conditioning, great buffet breakfast, very close to Narga 2 casino located down a little lane, this is a very good hotel in a good area, a hidden gem l will always come back here

Business_and_leisure Self

10/10

Exceptional

07 Apr 2019

Matthew

Nice hotel..Good price

Everything is good, but the internet is not reliable. I work from my computer so that was a big deal. Other than that it's a nice hotel and worth the money.

6/10

Pleasant

03 Apr 2019

Jessica

Meh.

Meh. On the plus, there was cable tv and was centrally located. The negatives- the shower isn’t partitioned so water goes everywhere in the bathroom, the breakfast was very basic, and there were dust bunnies everywhere.

8/10

Excellent

23 Feb 2019

Alex

Give it a try

I stayed here only for one night. Staff and hotel reception were extremely nice and helpful and check in was quick and easy. The hotel was a little difficult to find as it is tucked away in an alley but really cool alley with tons of bars and restaurants and very close to the Independent Mouument. The only improvement I’d suggest is the AC unit which runs slowly and is not all that powerful, especially during the hot months. Other than that, great stay! Highly recommend.

10/10

Exceptional

23 Nov 2018

Verified traveler

We had a great stay a Molyan Hotel. Our room was modern, big and clean. The staff was nice and helpful. I would go back!

Partner

8/10

Excellent

01 Nov 2018

Charlotte

Deceptivally good!!

We enjoyed our stay at the Molyan. When we arrived the sign to the hotel looked awful and we immediately checked the address hoping the taxi was wrong! It wasn't.... We walked down the alleyway and found the Molyan and from then onwards it was great! The room was very big. We had 2 balconies, a kitchenette and a sofa in addition to the room. The location is pretty convenient to get everywhere. It's all very busy and hectic, and yet we slept well in the hotel. I would recommend. We did the Killing Fields and S-21 tour through the hotel but that I wouldn't recommend. I felt rushed. I would rather have used a tuk tuk and spent more time without being herded out in a certain timeframe. Great stay.

Partner

8/10

Excellent

20 Sep 2018

Edgar

Amazing hotel, only the location can Worry a bit!!

Overall the hotel is amazing... the terrace has an amazing view of the city main street and the drinks are great, definitely it is worth spending the night there... The breakfast was good and the service great!! the room was very comfortable and had kitchen and residential size fridge, could not asked for more... the only but is the location since it is inside an alley and was a little bit hard to find and the area was a little \"worried\" to walk outside during night.

8/10

Excellent

07 Jun 2018

Verified traveler

Good new hotel in the middle of everything

The front desk staff was very professional. Check in was fast and smooth. The hotel is new and in good condition. However, the cleaning staff left dirty spoons and cups in our room from the previous guests.

10/10

Exceptional

11 May 2018

Kelly-Renee

Enjoy Cambodia by day, but rest in a gorgeous Western standard hotel by night. I did NOT do that for the first half of my trip and really regretted. I was so glad to find Molyan!

Wow! After living in Cambodia for 3 months, I was SHOCKED that this place existed at such a reasonable price! Despite it's hidden location down an alley (that is thankfully right next to a police station) and next to \"Back Alley Bar\", as soon as you step into this hotel you'll feel you're in a tiny resort. Great English, helpful staff who offered to assist me with everything including getting a last minute bus ticket and printing it for me, high technology, fast internet, WORKING A/C's, breakfast included WITH COFFEE!

The rooms are spotless, fully equipped with everything you would expect from a NICE hotel in America, even the fridge has beverages for purchase that are almost at the same price as a grocery store.

i was VERY pleased and have already recommended it to a dozen friends!
It's a very small hotel - only 3 rooms on each floor and probably only 6 floors, but if you're lucky enough to get an opening, you won't regret it!
I am a mother of 2 small ones and although I took this trip to PP alone for dental work, this would have been an IDEAL place to bring my kids too.

GREAT location!

10/10

Exceptional

05 May 2018

Verified traveler

What a fantastic hotel you will never guess unless you go in the hotel which the entrance is located in an alley. Get there by day time so it will be easier to find their small sign from the main street.

10/10

Exceptional

30 Apr 2018

Verified traveler

Lovely hotel in a great location near to the royal palace, river and war monuments.
Sky bar has superb views over the city. Breakfast was fresh and varied and tasty.
Room and bathroom was well equipped and comfortable. We were on the 7th floor so good views and quiet.

Partner

10/10

Exceptional

27 Apr 2018

alice

perfection

Amazing hotel! The staff were incredible and the hotel is spotless with beautiful rooms and a roof top bar with delicious food and cocktails. We are already planning our return trip.

Partner

10/10

Exceptional

24 Apr 2018

MIGUEL

This hotel is brand new. Everything meticulously has been taken care. Room neatly cleaned, the space distribution is unbelievable. My room had 2 balconies, separate bedroom, living room area with refrigerator, sink, a secpnd desk, coffee and tea, etc. The bathroom very spacious with water heater, and very well lit.

Nice small restaurant with great breakfast included, beautiful ski bar with a separate kitchen servicing till midnight.
I am in love with it

10/10

Exceptional

22 Apr 2018

Verified traveler

Nice hotel

good lacation
friendly staff
nice room and the roof sky bar
but I think breakfast could be better.

10/10

Exceptional

26 May 2026

Aldeon

Great staff. Rooms are very spacious and clean.

8/10

Excellent

08 Mar 2026

JEAN-PIERRE

Bon hôtel propre et personnel très gentil, mais l’accès à l’établissement est difficile à trouver car il faut prendre une petite ruelle étroite. Rien à dire sur le confort car l’établissement dispose d’un ascenseur.

Self

10/10

Exceptional

14 Feb 2026

Luis

Un lugar escondido en la ciudad de Phnom Pen super amplio y acondicionado con todo lo necesario.para una estancia corta

Leisure Partner

10/10

Exceptional

13 Apr 2025

Miha

お値段が安くて、ゆったりした個室なので、満足です。
上の階のお部屋に入れてくれて、バルコニーもあり、眺めも良かったです。

不思議なT字型のお部屋で、シンクと冷蔵庫が両側に分かれて設置されています(コンロや調理器具はなし、湯沸かしポットとカップのみ)。
でも、片側はベンチなど置いて、座って窓の外を眺められるようになっていたら良いと思う。

お掃除はイマイチで、床にチョコレートが落ちてアリンコがいたり、ちょいちょい小さな虫がいたり。
バスマットも黒ずみがあります。

あと、入り口までがとても細い路地で、早朝はゴミや虫の死骸など汚いです。

ですが、すぐそばにローカルの小さなマーケットがあって楽しいです。

お湯は、天井のレインシャワーからはまあまあちゃんと出ます。手元のフレキシブルなシャワーからはお湯は出ません。

歯ブラシや石けん、スリッパ(閉業した東横インのロゴ入り・・・)、バスローブなどもありました。
タオルがバスタオルしかないので、小さいのがあったらよかったです。

場所は便利だし、お値段の割にとても良いホテルです。

Business_and_leisure Self

8/10

Excellent

29 Aug 2022

Masataka

スタッフの人たちがとても丁寧でした。

Leisure Self

8/10

Excellent

28 Apr 2022

Yoshio

TVが映らない。バスルームの戸が閉まらない、など些細な問題はあったが、全体としては大いに満足できた。

Business_and_leisure Self

4/10

Poor

26 May 2021

Jérémie

To avoid

Tough to find out location if you don't know the city.
Comfort is just enough, great bed, but the rest was cheap quality. Nothing in the kitchen to cook.
The worst was the staff. Happened that no one was there during hours, customers waited for check in and out.

Self

6/10

Pleasant

03 Apr 2020

Grieser

ungepflegtes Hotel in einer schmalen Gasse

Hallo Molyan Hotel.
dass das Hotel in einer schmalen Gasse lag , war kein Problem, denn ich hatte mir das vor meiner Buchung angesehen.
Das Frühstück, na ja, doch nur Asian -Food.
das Personal war sehr unfreundlich, bis auf eine Dame, der ich dann auch einen Deutschen Lind-osterhasen geschenkt habe. als ich das erste mal zum Frühstück kam, sagte der unfreundliche Mann nur: ZIMMERNUMMER. ich sagte ihm: das heist erstmal guten Morgen, aber ohne Reaktion, obwohl er Englisch srach. ich sah ihn dann nur am Händy sitzen. dass es auch Eierspeisen auf Bestellung und Suppe gab , wusste ich nicht. Ok ich habe Überlebt.Das Personal war unfreundlich, ich wollte in einer Notsituation wegen Corona einen Ausdruck haben von meinem PC. die Hilfe kam nicht.
Das bett war schon sehr ausgelegen, hatte allerdings das billigste zimmer für 34 Euro---da sollte mann mehr erwarten.nun ja, Sauberkeit---Ameisen im zimmer,welche nicht beseitigt worden sind. ich habe mir dann das Giftspray geben lassen. der Kühlschrank musste ich mit eigenen Reinigungstücher auswaschen.
als gast zuvor im NAGA 2 und Bridge-Club und vielen anderen hotels war das Molyan das Schlechteste.
Es tut mir sehr leid,dass ich das schreiben muss, ich hoffe, dass einige der Beanstandungen mit dem Corona-Virus zusammen hängen. zb. hat man mit den Fingern auf mich gezeigt, als ich aus dem Fahrstuhl gekommen war---die tür zum Nebenraum wurde dann direkt zugeschlagen. was ich noch sagen muss,dass das Reinigungspersonal nett war.

Self

8/10

Excellent

13 Sep 2019

Verified traveler

スタッフが親切でした

Leisure Self

10/10

Exceptional

10 Apr 2019

Alain

Excellent ! Que du bien à dire.

Grande suite très confortable et propre. Personnel extrêmement aimable, attentif, serviable et respectueux parlant anglais. Bon petit déjeuner complet inclus. L'entrée se fait par une petite ruelle sombre pas très belle (le chauffeur de tuk tuk est passé devant plusieurs fois avant de trouver) mais cela ne pose aucun problème, notamment de sécurité. Je recommande vivement cet établissement.

8/10

Excellent

05 Apr 2019

YUKI

清潔感があって良かったですが、トイレとシャワールームが一緒になっていた。
日本人には仕切りにカーテンがあるといいと思った。
朝食はビッフェスタイル、プラス、卵料理や麺料理などを選べるので、4泊したが飽きなかった。
ホテルのスタッフさん達は親切で親しみやすくて良かったです。
空港からホテルに向かう時、場所がメイン通りから人かバイクが通れるくらいの細い道を少し入ったところにあるので分かりづらかったが、慣れるとイオンモール1までも徒歩圏内でどこにいくにも便利だった。

Business_and_leisure Self

8/10

Excellent

24 Jan 2019

Verified traveler

Very nice big rooms. Located in an small alley away from the busy streets. Very nice staff that even prepped a breakfast for us in the middle of the night because we had to leave very early. Only downside was the ac that didn’t cool that much.

Partner

10/10

Exceptional

18 Jan 2019

Marcelo Fernando

Hotel excelente com atendimento sensacional

Hotel excelente com atendimento sensacional. A área do hotel não é muito bonita mas é muito útil pois tem diversas opções para alimentação, além de uma lavanderia próxima. Alem disso, o shopping fica a uns 10 min de caminhada, ou seja, a localização do hotel é excelente. Super recomendo este hotel que tem um ótimo custo benefício, com um café da manhã que realmente me surpreendeu.

Partner