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Fino Hotel & Suites

Canterbury-Christchurch MT · New Zealand

Kilmore Street, 87View location

8.8/10Excellent891 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.8/108.8
Condition8.4/108.4
Location6.8/106.8
Neighborhood8.4/108.4
Value8.8/108.8
Amenities8.6/108.6
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  • Hotels with spa
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Fino Hotel & Suites

Located in Christchurch city center, Fino Hotel & Suites offers free WiFi and suites with balconies. All suites feature indoor/outdoor dining areas and a kitchen equipped with a stovetop, microwave, tea/coffee making facilities, and a refrigerator. They also include a flat-screen TV.

Bathrooms come with a bathtub, bathrobes, a hairdryer, and toiletries. Some suites boast a spa bath. Reception operates from 7:00 AM to 8:00 PM. Guests checking in after 8:00 PM must contact reception 24 hours prior to arrival. Onsite paid parking is available.

The property can provide information on local attractions and dining options around Christchurch. Guests can also hire bicycles to explore the surrounding area. Fino Hotel & Suites is located beside Christchurch Casino and Christchurch Town Hall, and just 1, 312 feet from the Christchurch Art Gallery and Christchurch Convention Center.

Christchurch Airport is 6 miles away.

Read more about this hotelShow less

With a stay at Fino Hotel and Suites, you'll be centrally located in Christchurch, steps from Christchurch Casino and within a 10-minute walk of Hagley Park. This luxury aparthotel is 0.5 mi (0.8 km) from Isaac Theatre Royal and 2.5 mi (4 km) from Christchurch Public Hospital.

Make yourself at home in one of the 52 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Qualmark Sustainable Tourism Business Award Events/parties not allowed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 48 hours Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 50 Pet max weight (per pet) in lb is 110 Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 7:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Onsite parties or group events are strictly prohibited
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Self parking fee: NZD 20 per day (in/out privileges)
    • Pet fee: NZD 80 per accommodation, per stay plus NZD 80 one-time cleaning fee
    • Service animals are exempt from fees
    • Rollaway bed fee: NZD 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Filipino

    English

    Chinese (Mandarin)

Nearby attractions

Christchurch Town Hall 0.1 km / 0.1 mi
Christchurch Casino 0.2 km / 0.1 mi
Victoria Square 0.3 km / 0.2 mi
Quake City 0.3 km / 0.2 mi
Te Pae Christchurch Convention and Exhibition Centre 0.4 km / 0.3 mi
The Piano: Centre for Music and the Arts 0.5 km / 0.3 mi
New Regent Street 0.6 km / 0.3 mi
Hagley Park 0.6 km / 0.4 mi
Cathedral Square 0.6 km / 0.4 mi
Hagley Park North 0.6 km / 0.4 mi
Isaac Theatre Royal 0.6 km / 0.4 mi
Victoria Street 0.7 km / 0.4 mi
Christchurch I-SITE 0.7 km / 0.4 mi
Margaret Mahy Playground 0.7 km / 0.5 mi
Christchurch Tram 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 52
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • Car parkExtra charge
  • Electric vehicle charging station
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
Show 25 more facilities & services
  • Wi-fi
  • Local and international calls
  • Secure parking
  • Laundry service
  • Launderette
  • Multilingual staff
  • Hotel safeExtra charge
  • Lift access
  • Garden
  • Terrace
  • Toaster
  • Dining area
  • Electric kettle
  • Towels and bed linenExtra charge
  • Restaurant
  • Air conditioning in Restaurant
  • Printer
  • Photocopier
  • Business centre
  • À la carte dinner
  • Deposit on arrivalExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT SUPERIOR ONE BEDROOMAPARTMENT • SUPERIOR ONE BEDROOM • 1 Bedroom • 55 m²APT.B1-SU
    APARTMENT SUPERIOR ONE BEDROOMPhoto unavailable3 photos

    Fino Hotel & Suites

    APARTMENT SUPERIOR ONE BEDROOM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-SU

    Room amenities

    • Fridge
    • Housekeeping
    • Smoke detector
    • Extra beds on demand
    • Alarm clock
    • Cot on demand
    • Wake-up service
    • Balcony
    • Living room: 1
    • Safe
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Kitchen utensils, plates & cups
    • Kitchenette
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PENTHOUSEAPARTMENT • PENTHOUSEAPT.P6

    Photos are not available for this room type.

    Fino Hotel & Suites

    APARTMENT PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO KING BEDSAPARTMENT • TWO KING BEDSAPT.2K

    Photos are not available for this room type.

    Fino Hotel & Suites

    APARTMENT TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Fino Hotel & Suites

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARD • 1 Bedroom • 55 m²APT.ST
    APARTMENT STANDARDPhoto unavailable3 photos

    Fino Hotel & Suites

    APARTMENT STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Room amenities

    • Kitchenette
    • Housekeeping
    • Toaster: 1
    • Extra beds on demand
    • Tea and coffee making facilities
    • Ironing set
    • Fridge
    • TV
    • Hairdryer
    • Direct dial telephone
    • Carpeted floors
    • Microwave
    • Internet access
    • Individually adjustable heating
    • Safe
    • Living room: 1
    • Balcony
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Alarm clock

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIOR • 2 Bedrooms • 68 m²APT.SU
    APARTMENT SUPERIORPhoto unavailable4 photos

    Fino Hotel & Suites

    APARTMENT SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    68 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Room amenities

    • Smoke detector
    • Desk
    • Alarm clock
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Balcony
    • Living room: 1
    • Safe
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • Direct dial telephone
    • Hairdryer
    • TV
    • Housekeeping
    • Shared bathroom

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARD • 2 Bedrooms • 68 m²APT.ST-2
    APARTMENT STANDARDPhoto unavailable4 photos

    Fino Hotel & Suites

    APARTMENT STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    68 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST-2

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Desk
    • Extra beds on demand
    • Alarm clock
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Balcony
    • Living room: 1
    • Safe
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen utensils, plates & cups
    • Kitchenette
    • Internet access
    • TV
    • Housekeeping
    • Shared bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Fino Hotel & Suites

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR TWO BEDROOMSAPARTMENT • SUPERIOR TWO BEDROOMSAPT.B2-SU

    Photos are not available for this room type.

    Fino Hotel & Suites

    APARTMENT SUPERIOR TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Fino Hotel & Suites

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR KING BEDAPARTMENT • SUPERIOR KING BEDAPT.KG-SU

    Photos are not available for this room type.

    Fino Hotel & Suites

    APARTMENT SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU-1

    Photos are not available for this room type.

    Fino Hotel & Suites

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Fino Hotel & Suites

8.8
Excellent
891 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
6.8 /10
Neighborhood
8.4 /10
Value
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
05 Jul 2026
Jason
Maybe drop the car parking fee.
Family
10/10
Exceptional
20 Jun 2026
Nigel
Perfect rooms for multiple night stays, although we only stayed one night! Spacious, comfortable & relaxing
Friends
10/10
Exceptional
21 May 2026
Renee
Very convenient location
Partner
10/10
Exceptional
19 May 2026
Natalie
Fully equipped kitchen, clean and tidy appartment lovely staff easy parking nice and secure
Partner
10/10
Exceptional
13 May 2026
Natalie
Clean, recently renovated. Lovely shower. Well appointed room.
Partner
6/10
Pleasant
18 Apr 2026
Ainslie
Spacious and location great. Staff lovely. Parking great but had to pay extra. However the kitchen facilities were haphazard- no matching wine glasses and only 2 for a 4 person room. Only 2 glass tumblers. No coffee plunger or other coffee facilities. For a hotel that markets itself highly only supplying instant coffee is not good enough. Rooms are tired and need a refresh. Beds extremely uncomfortable- super hard and we all had really sore backs.
Family
10/10
Exceptional
01 Apr 2026
Jason
The hotel is at the edge of the city center, but is within 20 minutes of walk to most tourist attractions. There is a bus 29 stop outside of the hotel, which makes it easy to get to the airport. Although the building is old, the interior is newly renovated and very clean. Our suite has a full kitchen and clothes washer/dryer. Very good value for money.
8/10
Excellent
27 Mar 2026
Stephanie
Good value for money
Close to town and restaurants nearby
Quiet.
Secure parking ar an extra cost per day.
Room and bathroom dated
Kitchen was good for breakfasts, no dishwasher if you dont like doing dishes
No clean done on our second to last day.
Family_with_children
4/10
Poor
11 Mar 2026
Lindsay
The Fino was in a good location close (within a fifteen minute walk) to main attractions. However, the room was outdated (old mouldy grout in the bathroom, outdated shower glass that didn't keep water from spraying on the floor, little to no counter space in the bathroom, a little lip on the floor covered by carpet on the threshold to the bathroom that was a tripping hazard, chips out of the wooden trim and a new paint job needed). The layout of our large 2 bedroom until was also odd with only one bathroom in the primary bedroom. Occupants of the second bedroom had to come into the main bedroom to use the washroom. The front desk staff were very lovely but I would not suggest the hotel because of the dated nature of the unit.
8/10
Excellent
03 Mar 2026
Darryl
Room good size , definitely needs some painting , but rundown. But was good value for $
10/10
Exceptional
24 Feb 2026
Danilyn
Perfect room in a great location!
Partner
10/10
Exceptional
22 Feb 2026
Darynie
The 2 bedroom suite was spotless, staff were happy to arrange the beds to accommodate 4 people. Location was excellent an easy walk to bars & restaurants and the receptionist recommended an excellent cafe close by for breakfast
Friends
10/10
Exceptional
09 Feb 2026
Sherrie
The room was gorgeous and the staff very friendly and helpful.
Partner
10/10
Exceptional
01 Feb 2026
Faranak
Spacious apartment, fully equiped kitchen, courteous staff, central location.
8/10
Excellent
31 Jan 2026
Katrina
Very big apartment and beds are comfortable. Parking a little bit tight.
Leisure
10/10
Exceptional
30 Jan 2026
Carol
Rooms were spotless. Beds really comfortable. The host was friendly and helpful.
Partner
10/10
Exceptional
14 Jan 2026
stewart
Clean room with a washing machine and dryer
Leisure Partner
6/10
Pleasant
13 Jan 2026
Jiuan
Remodeling is needed, the hotel is outdated.
10/10
Exceptional
03 Jan 2026
Philippa
The lady on the desk when we arrived was very friendly & helpful.
The hotel was in a great location for getting about in Christchurch.
The room was a great size
10/10
Exceptional
30 Dec 2025
Aurabind
Good location with easy 10-15 walk to wherever you’d want to be. The apartment is clean and comfortable . Limited parking is available on site for a small fee. Public parking also nearby and night time street parking nearby is free.
The front staff were very thoughtful and helpful.
Leisure Family_with_children
10/10
Exceptional
23 Dec 2025
lalit M
Great staff. Very helpful. Had two bed room suit. Excellent accommodation. Well laid out interior. Wish we were staying for longer time.
Leisure
4/10
Poor
21 Dec 2025
Karen
Positives are check-in was easy, parking is limited but easy and there was a washer and dryer in the room.

Negatives are the room was old and dirty and the AC leaked water. There was a small room next to the bathroom that was locked and there was no explanation for what it was which leeds to security concerns.

I would not recommend this hotel.
Leisure Partner
10/10
Exceptional
18 Dec 2025
Mealofa
Full kitchen, penthouse apartment is the best, hosted a few people over for drinks & food, kictchen has everything i needed, even the oven. The staff are the best here, friendly, helpful & professional. Parking is easy, and of course, great location. I would highly recommend. Cant forget the spacius apartment and comfy beds. Thanks Team, Mealofa
Leisure Self
10/10
Exceptional
11 Dec 2025
Sonya
Great Suite! Comfortable beds! Great location
Leisure Family
10/10
Exceptional
11 Dec 2025
Robert
We loved our stay at Fino. The suite was large and the bed comfortable. The location is excellent for walking to restaurants and attractions. Only 15 mins from the airport. We would definitely stay there again.
10/10
Exceptional
30 Nov 2025
Clinton
Could not fault this accomodation one bit! The service was very friendly and accomodating, the location was walking distance to everything and the room itself was way better than expected and extremely clean with everything in it that you would need! Would definitely stay here again without a doubt.
Leisure Self
10/10
Exceptional
29 Nov 2025
Kaylene
Friendly staff amazing location
Leisure Family
10/10
Exceptional
25 Nov 2025
Katie
lovely room and space
Leisure Partner
8/10
Excellent
24 Nov 2025
Elizabeth
The hotel is a short walk from the center of town. Apartments are large and slightly outdated but tidy. We lost out on washing since our in room washer did not work and I could not use the available laundry room due to poor condition.
Leisure Friends
10/10
Exceptional
23 Nov 2025
Angie
Clean Rooms, large area and balcony, good location. The only small thing I would change would be a bigger garbage bin in kitchen (very small bathroom type bin).
Leisure Partner
10/10
Exceptional
22 Nov 2025
Alex
Nice clean room, with a large living space and full cooking facilities. Hotel was a bit dated but clean and fully functioning so no issues here. Good location and walkable to city centre hotspots
Leisure Self
10/10
Exceptional
13 Nov 2025
Debra
Friendly, helpful staff, clean rooms, comfortable beds - the building has character, loved the fountain, it was good to have a restaurant on the ground floor.
Leisure Partner
8/10
Excellent
12 Nov 2025
Bryan
Great location
Friends_and_family Family
10/10
Exceptional
04 Nov 2025
Stephanie
Wonderful and very helpful staff! Great location to shops and restaurants. Very comfortable rooms. Very much enjoyed our stay!!
10/10
Exceptional
31 Oct 2025
Daniel
Everything and everyone was fantastic. Rooms large, beds comfy. Close to everything. Looking forward to coming again!!
Business Self
6/10
Pleasant
31 Oct 2025
Garry
2 night stay, woke up first morning with no hot water. Advised staff of situation and that we needed it rectified day 2 or moved to another room. We had to follow up again later that day, then moved to another room. Overall disappointed with the apartment as we had expected a superior apartment and felt it was far from that. Needs updating and a good clean. Location very good.
Friends_and_family Friends
10/10
Exceptional
06 Oct 2025
Stephanie
The best customer service by far! It was our first time to New Zealand. They answered questions happily and even loaned us chargers and an umbrella. We will be staying there again!!
Business_and_leisure Partner
10/10
Exceptional
28 Sep 2025
Sandra
Easy check in process, friendly staff, convenient location- all walkable distance in city area.
Leisure Family
10/10
Exceptional
27 Sep 2025
Yvonne
Friendly staff, handy and walkable location and dog friendly
Partner
10/10
Exceptional
02 Aug 2025
Mealofa
Penthouse apartment is the best, its huge. The biggest beds & very compfy.
10/10
Exceptional
19 Jun 2025
Yvonne
Great spot to stay with our dog, stayed numerous occasions and Daisy loves it. Handy spot straight across the road for her to go to the toilet, walking distance to park, restaurants.
Partner
4/10
Poor
11 Jun 2025
Andrew
Cold, so very cold. Even after the heaters had been on for hours. A “summer only” hotel.
Business
8/10
Excellent
30 May 2025
Natalie
Well appointed, private and quiet. Balcony. Bathroom dark and cold, shower needed a good scrub.
Leisure Partner
10/10
Exceptional
25 May 2025
Mealofa
Always great customer service, friendly staff. I cant remember her name, she was working reception last Saturday 24, i have had her before checking me in, shes always smiley kind, best customer service everytime by her, keep up the good work. Check in is always quick & easy, cheers, Mealofa
Business_and_leisure
10/10
Exceptional
17 May 2025
Narandra
Easy access to city central.
Leisure Friends
8/10
Excellent
23 Apr 2025
Saifee
Great place for families with clean spacious rooms, friendly staff and within a short walk from town centre and the markets
Leisure Family
8/10
Excellent
21 Apr 2025
Gareth Ronald
Dated but clean, well located and good value.
Leisure Family
10/10
Exceptional
17 Apr 2025
Simon
A spacious, with well equipped kitchen and clean apartment. Very comfortable bed. Friendlyband helpful staff.
Leisure Partner
10/10
Exceptional
14 Apr 2025
Jim
Excellent place to stay with lots of character and very nice staff
Business Self
10/10
Exceptional
30 Mar 2025
Sharlene

Recommend

Have stayed before and would again. Both multiple night stays. Large apartments, easy parking and great location.
Partner
8/10
Excellent
24 Mar 2025
Robert
We found everything comfortable with plenty of space. The bed was good. We would have liked an external window in the bedroom.
8/10
Excellent
17 Mar 2025
Michael
The room was large and having a washer was very convenient. The hotel is a bit dated and needs a refresh but overall it was a nice stay. The walking distance to various restaurants and CBD was very nice.
Leisure Partner
10/10
Exceptional
14 Mar 2025
Liz
From the moment of check in all the way until check out the Fino was a brilliant place to stay. Friendly and helpful staff who were always on hand. The hotel is quiet, immaculately clean, provided everything we needed and is in a great location!
Leisure Partner
8/10
Excellent
10 Mar 2025
Jane
Good location to market
Leisure Partner
10/10
Exceptional
09 Mar 2025
Hettie
Wonderfully friendly staff. The room was much bigger and better appointed than I expected. It was lovely to be able to have my dogs with me, who were also very well treated by the staff. I loved the central city location also. The atrium on my floor, with its fountain, was like a beautiful oasis. I would happily stay there again.
Leisure Pet
10/10
Exceptional
08 Mar 2025
Mark
Great location and friendly help
Leisure Family
8/10
Excellent
07 Mar 2025
Natalie
A favourite accomodation spot for my partner and i to get away for a few days. Spacious apartment at a reasonable price. Modest amenities but everything you need for a day or two. Cook top, microwave, fridge, heating. Lovely comfortable beds. Have already booked our next stay.
Leisure Partner
8/10
Excellent
06 Mar 2025
S.

Not excellent but very good.

Hotel in a very convenient location. It all looks pretty swish but rather corporate and the bedroom has no window or aircon. I was fine because the weather was cool. Well equipped kitchen including a washer/dryer. The bathroom needed an update. Nowhere to put luggage so I lived out of a suitcase which is ridiculous given the huge footprint of the main room. Nice staff.
Self
8/10
Excellent
03 Mar 2025
Peter

A few days in Christchurch

The apartment was great except the toilet was connected to two bedrooms and was noisy at night for those of us that have to use through the night.The staff were excellent The location was very handy to the centre and restaurents
Partner
10/10
Exceptional
03 Mar 2025
Jasmine

Wish I found this place sooner!

I stayed with my 2 Dogs a beautiful suite Dog bed and bowls and a balcony with fake grass I would stay again was fantastic!
Self
10/10
Exceptional
02 Mar 2025
Olive
Close to all amenities - walkable
Leisure Partner
6/10
Pleasant
21 Feb 2025
Jianwei
No hot water around 11:00 pm. Hair dryer doesn’t work.
Leisure Partner
6/10
Pleasant
20 Feb 2025
john
Dated property
Leisure Partner
8/10
Excellent
19 Feb 2025
Kerry
Nice hotel with comfortable beds
Oudoor balcony but no outdoor furniture
Hotel not as central as we would have likes
Leisure Partner
4/10
Poor
15 Feb 2025
Martin
Very friendly staff.
Dated accommodation - mould around bathroom seals.
Otherwise clean.
No window in the bedroom, felt claustrophobic.
Large lounge & kitchen area sacrificed sleeping accommodation.
Harsh bright white lights, even in bedroom.
Leisure
8/10
Excellent
29 Jan 2025
Christopher
Great location. Easy walk to city center. Bus stop across the road to Airport. Apartment rooms are very spacious .
Leisure Partner
10/10
Exceptional
29 Jan 2025
Jonathan
Excellent location, great bed, friendly staff, well equipped kitchen, and loads of space. We’re going back on our next Christchurch trip.
Leisure Partner
10/10
Exceptional
29 Jan 2025
Amanda
Great location, walking distance to Hagley Park and Oxford Tce and everywhere else you want to be in Christchurch City.
8/10
Excellent
25 Jan 2025
Verified traveler
Very friendly staff and spacious rooms. It is an older facility, which shows in some areas, but it is kept very clean and well maintained.

Our only negative was that there was no air conditioning in the suit. At night, we didn't want to leave the porch door open, as we had young children with us. So the suite became very hot and stuffy.
Friends_and_family Family
10/10
Exceptional
20 Jan 2025
salma
Nice and comfortable apartment
8/10
Excellent
17 Jan 2025
Ken W

Nice hotel with large rooms across from the Casino

We enjoyed our stay at the Fino. Apartment style rooms, very spacious in a quiet location. Older hotel but nicely decorated rooms. Bathroom was small though and needed updating. Otherwise very pleased with the large 2 bedroom suite that had a large separate living area and kitchen and included a washer/dryer. Very close to the casino and walking distance to the cathedral area. Bus stop right across from the hotel which was convenient for taking the bus to/from the airport. First night we did not have any wi-fi but this was quickly resolved. Front desk staff very friendly and accommodating.
Partner
8/10
Excellent
12 Jan 2025
Michelle
Speedy check in, spacious rooms.
10/10
Exceptional
09 Jan 2025
Helen
People kind, l was able to get a later checkout without any concerns. Coffee downstairs also amazing
Leisure Self
10/10
Exceptional
09 Jan 2025
Nicole
Suite was very spacious with a family of 5. Clean and had all the amenities that a family needs. Very close to attractions, shops and transport. We really enjoyed our stay.
Leisure Family
8/10
Excellent
07 Jan 2025
Russell
Very friendly staff, location is great. Only issue was the visible stains on the bed skirting from previous guests.
Leisure Family
10/10
Exceptional
02 Jan 2025
Sriram
Property was great. Rooms are spacious
Leisure Family_with_children
10/10
Exceptional
30 Dec 2024
Leigh
Large rooms, easy to walk to downtown area, parking easy
Leisure Partner
6/10
Pleasant
26 Dec 2024
Hee Ing
Every thing is good
Leisure Family
10/10
Exceptional
26 Dec 2024
Helen
Very clean
Thank you for letting us have our dog with us
Thankfully we bought our own pillows, most hotels don’t provide one flat enough
10/10
Exceptional
22 Dec 2024
Stephen
Very spacious, well laid out, clean and comfortable apartments. Super comfy California King bed. Some apartments are even pet friendly! Above all staff we encountered were extremely friendly, polite and helpful.
Leisure Partner
10/10
Exceptional
18 Dec 2024
Mealofa
Best location, great big spacious room, great customer service.
Leisure
10/10
Exceptional
04 Dec 2024
Chevaughan
Brilliant stay, room was absolutely beautiful. Had a bit of difficulty figuring out the tv but once we did we were fine. They were booked to do upgrades on the tv system the day after our stay.

Hotel staff were lovely especially the night staff on at the desk, he went above and beyond to help us out. Many thanks! We will be back
Leisure
10/10
Exceptional
26 Nov 2024
Atelaite
Staff were friendly, helpful and apartment suite was big and comfortable
Business_and_leisure Family
10/10
Exceptional
25 Nov 2024
William
Great place with great access to down town
Leisure Partner
10/10
Exceptional
24 Nov 2024
Zofia
the staff are always so nice and make me and my partner who stay here frequently feel so welcomed! the rooms are absolutely gorgeous and they feel like a home away from home. there's lots of shops and places to eat quite close by as well. absolutely recommend :)
Leisure Partner
10/10
Exceptional
18 Nov 2024
Madhu
Very friendly and helpful staff.
Leisure Family
10/10
Exceptional
14 Nov 2024
Andrew
Excellent location near inner city. Christchurch is amazing beautiful with some of the best food in the world. Great movie theatre across from the bus station.
10/10
Exceptional
12 Nov 2024
Nikki
Spacious and comfortable
Business Self
10/10
Exceptional
09 Nov 2024
Katrina
Great central lication, clean and huge rooms. Friendly staff, woukd definitely recommend.
Friends_and_family Friends
10/10
Exceptional
08 Nov 2024
Satya
Good stay, nice room and close to city
Partner
8/10
Excellent
06 Nov 2024
Samantha
Can you add a PowerPoint for hair straighteners into the bathroom. Was really inconvenient having to do it in the bedroom. Otherwise, the room was beautiful, amenities great, service was very friendly!
Leisure Self
10/10
Exceptional
26 Oct 2024
Meryn
lovely spacious apartments and classy feel about the place. Would be good if the TV could access streaming services even just the free ones.
Leisure Self
8/10
Excellent
06 Oct 2024
Joanne
We had a nice one night stay although a bit of noise from next room and corridor
Good location
8/10
Excellent
06 Oct 2024
Adam
Only stayed one. Night. Clean and comfortable for our length of stay. Annoying light on 24/7 outside the main bedroom. Check in and check out easy.
6/10
Pleasant
26 Sep 2024
Sherri
Location & closeness to town hall is great but rooms are tired. Beds are comfy. Walk in shower set to low and floods entire bathroom.
Leisure Friends
8/10
Excellent
16 Aug 2024
Chao-Yen

Great location and friendly staff

Easy walk to the town. Spacious apartment. Friendly staff
Friends_and_family Family
8/10
Excellent
16 Jul 2024
Trudy
Good apartment
Leisure Family
10/10
Exceptional
04 Jun 2024
Mealofa
Best location, best service, best room, love this place, i would highly recommend
Leisure Self
8/10
Excellent
14 May 2024
Lisa

Great city spot

Great location and comfortable rooms with very good facilities
Friends_and_family Family
10/10
Exceptional
10 May 2024
John
The large living area in the standard one bedroom apartment was appreciated as was the friendly helpful staff
Leisure Partner

Location & surroundings

Fino Hotel & Suites
Kilmore Street, 87, Christchurch, New Zealand

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Fino Hotel & Suites

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