Name: Dorsett Shanghai
Address: 800 Hua Mu Road, Pudong New District, Shanghai, 201204, CN

6/10

Pleasant

26 Jul 2026

Julio Gabriel

If you get upper rooms with a garden view, you're in for a wonderful treat, truly beautiful views. In sweltering hot Shanghai, their aircon system is terrible for a hotel of this kind. Breakfast is mediocre, and so is the bed linen and pillows. Extra points for the direct access to the metro station

10/10

Exceptional

09 Jul 2026

Ying

The staff are helpful and friendly. The hotel is clean. The location is convenient with walking distance to the metro station. Close to the exhibition center. Breakfast could be better.

Self

10/10

Exceptional

29 May 2026

Andor

Good position , great staff

8/10

Excellent

18 May 2026

Kuiin

Good breakfast.
Staff very friendly

Friends_and_family Family

10/10

Exceptional

17 May 2026

Kerry

Location was excellent, right at the metro (line 2). Strait line from airport and to city. Century Park across the road was superb.
There is a small gym, and tea/hot water at reception. It would be nice if they had a water filter available at reception to refill own bottles, seems very wasteful using the small water bottles.

Partner

8/10

Excellent

10 May 2026

Kuiin

Yes

Friends_and_family Family

10/10

Exceptional

02 May 2026

Kevin

Always stay here in business it's been getting better and better lately.

Bar closed for labour day weekend was the only drawback.

Self

10/10

Exceptional

25 Apr 2026

Le

Good location and facilities

Business

10/10

Exceptional

24 Apr 2026

Axel Mario

I always stay here when in SH because its close to the Maglev station. So commuting in/out of PVG is convenient. Its close to the Kerry Parkside Shopping mall and there are other dining areas. If you're into walking or running outdoors, you have the Century Park just crossing the street.
Breakfast is just OK.
Shower in the tub needs to change.
They have a laundry room (free) +++

Self

10/10

Exceptional

23 Apr 2026

Jun

Highly recommended

4/10

Poor

17 Apr 2026

ERIK Y C

4 Star price, 3 star condition. Not recommended.

Friends_and_family Family

8/10

Excellent

16 Apr 2026

LUTFU

Acceptable variety, friendly staff

Business

8/10

Excellent

16 Apr 2026

Paul

Nice place, decent breakfast and very friendly staff

Self

10/10

Exceptional

11 Apr 2026

Melissa

Good variety at the breakfast buffet, with eggs & noodles made to order. But the food at the buffet selection was luke warm in temperature, everyday, a bit warmer 15mins after the breakfast buffet opens. Only negative & disappointing part to the food.

Friends

8/10

Excellent

04 Apr 2026

Rajasundari

Breakfast was ok , just 1 or 2 vegan options.

Self

10/10

Exceptional

02 Apr 2026

Paul

Excellent service

10/10

Exceptional

29 Mar 2026

Roy

The breakfast was perfect, combining Western tastes with Chinese traditional foods.

It could not be easier to find, right on the metro line. It virtually has its own stop!

Partner

10/10

Exceptional

21 Mar 2026

Carlos

They need to update a little the rooms and th ac

10/10

Exceptional

08 Mar 2026

Manish

Overall very pleasant stay.

Self

10/10

Exceptional

18 Feb 2026

Shaolin

I had great experience of my short visit to Shanghai. Highly recommended!

8/10

Excellent

04 Feb 2026

Boon Kiat

The hotel is located at the new pudong area. There is a metro station serving the area next to the hotel.
The hotel room is comfortable & spacious.
The metro serve the Pudong international airport Terminal 1 & 2. The metro green line will serve the Nanjing East & West shopping belt.

Partner

6/10

Pleasant

10 Jan 2026

Rosella

The city view at Dorsett Shanghai was nice, the location across from Century Park was perfect and the staff were all friendly. I also liked having a weight scale in the bathroom. However breakfast was the same thing every day (I stayed 5 days) and same songs played on a loop. The dining area of the breakfast buffet was freezing (as if A/C was stuck on). To the point everyone ate with their coats on. But the worst part was that the bed was extra hard, like sleeping on concrete. Perhaps they can get a thick mattress topper to fix this issue. I had to change hotels, because the bed hurt my hips and back.

Leisure Self

6/10

Pleasant

09 Jan 2026

SIN HOCK

Condition bit old

Business

10/10

Exceptional

08 Jan 2026

Le

Clean, spacious and good location! The rate is friendly for both family and business traveller.

Business

10/10

Exceptional

03 Jan 2026

Arttu

Lovely stay. 24h service desk and hotel is connected to the subway. Would visit again.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Shaolin

Highly recommended!

Business_and_leisure

10/10

Exceptional

14 Dec 2025

Shihyung

Always had great experience at Dorsett Shanghai. Highly recommended!

8/10

Excellent

21 Nov 2025

Zhenyi

I think there should be room for improvement for the breakfast

Business_and_leisure Family_with_children

10/10

Exceptional

16 Nov 2025

Christopher

Great location hotel. Right above Central Park station. Great hiking jogging park right next to hotel.

Business Self

10/10

Exceptional

09 Nov 2025

LEE ANN VICENTA MA ELENA

Always a pleasant experience when staying at A Dorsett hotel. Firstime staying Shanghai and was so pleased. Wish i had a longer stay. Hotel is just right across the Century park. Has the Exit 4 of Line 2 Metro Subway just below the building and 2 other exits a few meters away. A KFC and Luckin coffee too right next to Exit 4 Line 2 Subway... and McDonald's a few meters that is also close by Exit 1 of the Subway.

Self

10/10

Exceptional

25 Oct 2025

James

The property exceeded expectations.

Business_and_leisure Friends

10/10

Exceptional

23 Oct 2025

Chris

This is a very nice hotel, and deserves the commendation for that by all means. However, the star player is absolutely the bartender Thomas. Thomas is personable, entertaining, and makes amazing drinks. he is immensely experienced at what he does, and has fantastic recommendations based on his master level of knowledge. we were sad to leave him behind, when checking out.

Business_and_leisure Family

10/10

Exceptional

21 Oct 2025

Rishabh

The hotel looks really fancy however there are hints of it being old. The staff was helpful and they also provide a few pamplets that include things to see and do in Shanghai. The hotel is a little bit away from the city centre so it's good for people who like things quiet. There is a huge park right behind the hotel where you can go for a good walk, and there is a street full of good restaurants right after the hotel. I will definitely stay here again if I come to Shanghai.

Business Family

10/10

Exceptional

15 Oct 2025

Jia Yu

The room is comfortable and the staff are very friendly and helpful. Will absolutely stay again.

10/10

Exceptional

11 Oct 2025

Gregory

Everything

10/10

Exceptional

08 Oct 2025

Shihyung

Friendly and warm welcoming staff. Highly recommended!

Leisure Family

10/10

Exceptional

26 Sep 2025

Mubashir

Very good staff

8/10

Excellent

16 Aug 2025

Eddie Kin Yip

The only thing we didn’t like was the room was too small.

Business Partner

8/10

Excellent

06 Jul 2025

Viviane

Nous sommes restés 5jours. L’emplacement est magnifique en face d’un grand parc et d’une ligne de métro. Secteur très sécuritaire peu importe l’heure du jour ou de la nuit. Service impeccable. Petit déjeuner varié et abondant. Personnel attentif et disponible. Je recommande cet hôtel.

Leisure Partner

10/10

Exceptional

05 Jul 2025

Paul

Excellent location

Business Self

10/10

Exceptional

30 Jun 2025

YiRong

Excellent service! Always a pleasant experience here. Clears room and quick check in and out.

Leisure Self

8/10

Excellent

22 Jun 2025

Zaw

Room is spacious and clean. Ceiling lighting is not enough. Shower is good and warm enough. Need more pillows (both soft and firm). Good location as it is just above the metro station, across from the park, supermarkets, restaurants and convenience store nearby. Walking distance to SNIEC.

Business

10/10

Exceptional

14 Jun 2025

Woojin

Metro right next to the hotel, gym and laundromat in good condition.

10/10

Exceptional

10 Jun 2025

Fernando

Location was great, close to the train station

Leisure Family

10/10

Exceptional

01 Jun 2025

Andor

Convenient stay. It is

Business

8/10

Excellent

27 May 2025

Gloria

Friendly staff. Spacious and odorless room. despite being a bit dated (have some signs of wearing on the walls), the hotel condition is well maintained.
Housekeeping was great too.
Good location, literally connected to exit 4 of the Century Park metro station (but this is without lift access, so would recommend to take exit 1 if you need the lift).

Leisure Self

4/10

Poor

16 May 2025

Julio

Was really damped and dirty, the hotel is not like pictures it has seen better years. I felt unsafe regarding the people in the area, and some make guests.

Business Self

10/10

Exceptional

06 May 2025

Bin

Great all around hotel

Beautiful hotel, excellent staff, great location right across a big park and literally above the subway station. Highly recommend!

Business Self

10/10

Exceptional

05 May 2025

Sanan

It was an amazing property with super kind front desk. Rooms were very clean and they smell really good.

Leisure Friends

10/10

Exceptional

22 Apr 2025

Verified traveler

Most delightful stay

Reception and housekeeping were particularly friendly and helpful. Location was in a most serene and calm part of Shanghai, with extremely convenient undergound links to the airports, train stations, and major sightseeing spots.

Partner

10/10

Exceptional

22 Apr 2025

Ying

Friendly staff, spacious room and great location

The hotel has an excellent location. The metro station is under the hotel building and the expo center is 1km away within walking distance. There are three shopping malls with plenty of restaurant options, each around 1km away in different direction. The staff are really friendly and helpful. I had tens of deliveries from online shopping. The reception helped receive those and send those packages to my room daily throughout my stay. The twin room I booked is spacious. The only disappointment is the breakfast selections. I think it is more friendly for foreigners than local Chinese. But overall, I highly recommend it.

Business

10/10

Exceptional

03 Apr 2025

Yu Chen

Helpful staff, great view

Leisure Self

10/10

Exceptional

03 Apr 2025

Robin

Food was great, service at the front desk and restaurant was impeccable. Central to a lot of things. Beds were comfortable, a/c was a bit spotty, but wasn’t horrible. So quiet, so clean.

Business

10/10

Exceptional

22 Mar 2025

Suzanne

A great priority in an awesome location for trains, park, shopping. Highly recommend.

10/10

Exceptional

13 Mar 2025

wendy

This hotel is very clean, safe and convenient.

Leisure Family

8/10

Excellent

10 Mar 2025

Suzanne

Great hotel for the price. Room large, clean and great location opposite a nice park. Breakfast was ok.

Leisure Partner

8/10

Excellent

15 Feb 2025

Leon

Great value

Great value, very affordable and convenient. The subway station, line 2, a direct line to the Maglev and Pudong airport, is situated adjacent to the hotel. Staff are very friendly and helpful especially Aiosa whose charm and smiling face at the breakfast venue on the second floor was always a great way to start off the day.

Partner

10/10

Exceptional

06 Feb 2025

Alvaro

Good hotel, has a metro station just next to it.

8/10

Excellent

09 Jan 2025

CHEE YONG

nil

Leisure Family

10/10

Exceptional

09 Jan 2025

Peteru

Thomas at the Feng Shui bar was an awesome host. He helped and was very friendly, had a good conversation with him as well. Thank you Thomas.

Leisure Family

8/10

Excellent

07 Jan 2025

Samantha

Ideal location for use of Metro. Tidy hotel, very nice smelling common areas. DIY laundry options. Booked 2 rooms, one was slightly nicer then the other as one smelt a bit musty overall rooms both very clean just slightly dated. Friendly housekeeping staff. Good location for cheap eats.

Leisure Family_with_children

10/10

Exceptional

26 Dec 2024

Xin

Very convenient

10/10

Exceptional

24 Nov 2024

Verified traveler

Excellent location, it's right next to the metro station and the park. Everyone was friendly and welcoming—the receptionist, concierge staff, and the cleaner. I had parcels delivered to the hotel, and they were very kind, taking them to my room and disposing of the packaging for me. The bellman helped carry my heavy luggage during check-out, which I greatly appreciated. I would definitely stay here again next time.

Friends_and_family Family

10/10

Exceptional

17 Nov 2024

Martin

When arriving at Shanghai Pudong Airport, it's my favourite place to stay before moving onwards.

Convenient access to the Metro system from Pudong airport and into the rest of the city, and right next to the Century Park.

Business

6/10

Pleasant

10 Nov 2024

SHUGUANG

When I checked in, the staff claimed that he upgraded me to a better room for free, but the room was not good (small and you have to climb steep stairs to get to the bedroom). So I asked to have the room I booked. And he gave me the room.
The breakfast started at 6:30AM, but most of the food was not there until 6:45AM. I had to rush and ate what was available because I had to leave at 7:10AM.

Business Self

10/10

Exceptional

08 Nov 2024

Hong mei

Steps from Century Park; And hotel door is connected to metro line 2 ( to airport and downtown) exit #4, it's super convenient.
Breakfast is great!

Leisure Self

10/10

Exceptional

23 Sep 2024

Paul

Interior of the hotel is very nice. Polite staff. The exterior of the building could do with some care and attention

Self

8/10

Excellent

18 Sep 2024

Jose

Very good hotel, easy to go to the bund and a the pearl tower

Leisure Family

8/10

Excellent

15 Sep 2024

Pradip

Wasnt there alot but very clean and friendly staff

Business Self

6/10

Pleasant

15 Sep 2024

Hui

safe and clean and walkable

Leisure Family

10/10

Exceptional

03 Sep 2024

Eric

good location

Business Self

8/10

Excellent

31 Aug 2024

Alexandre

Really like and recommend the hotel, lots of attention to details.
Friendly staff.
Nice room with balcony, TV had some English Channels.
It is the first hotel where the internet actually worked!
Optional breakfast was good.
I like the (free) laundry room, there is also a gym and a business center
Also the hotel is located right next to the Line 2 Metro, Century Park stop, Exit 4 (line that goes to both airport and the Hongqiao Train Station). It takes 45 minutes to go to the Pudong airport.

Leisure Self

10/10

Exceptional

11 Aug 2024

KEE HWA RICKY

This is very convenient to most location 👍👍👍👍👍

10/10

Exceptional

08 Aug 2024

Jun

Dorsett is my best choice when travel to Shanghai. The staff team is always friendly and nice. Highly recommended!

Leisure Family

10/10

Exceptional

16 Jul 2024

Matthew

Rooms and bathrooms are showing their age but are very clean and comfortable. My room was terrific value. It is accessible directly from Exit 4 of Century Park Metro on Line 2. I used it as an overnighter before a flight from PuDong and jumped onto the metro the next morning. All very easy. I will use it again for this purpose.

8/10

Excellent

12 Jul 2024

JOST

The bed was/is good.
Kind staff.
25 minutes walking distance to SNIEC.
Room, bath room does need a small refurnishment at some spots, such as lower wll area in the bath room at the shower cabine. Fauset needs to be re-newed.
Minibar not filled.
Hotel bar always empty of people ;-(

Business Self

10/10

Exceptional

26 Jun 2024

Srujay

worth it as always. stayed multiple times before. will stay again!

10/10

Exceptional

25 Jun 2024

Feng

Convenient location and friendly staff

This hotel is right on subway line #2, very convenient to get to both the Pudong and Hongqiao airports. It is next to the Century Park and within walking distance to the Shanghai New International Expo Center. The staffs were friendly and helpful. Tom helped me call two shopping centers, asking whether they have shops for luggage that I was looking for.

Friends_and_family Family

8/10

Excellent

11 Jun 2024

Sujitra

Subway station next door to hotel, which is one stop away from the Science & Tech museum MRT stop (which is where the market is).
Hotel is opposite Century Park, which makes for a nice walk.
Nice room. Decent choices for breakfast.
If looking for western style food, choices are a bit limited nearby (there's a KFC very close though!). Suggest taking the subway to Lujiazui (Line 2 - which has a atop next to the hotel) and go for a walk there. Its also near the Oriental Pearl and shopping malls.
Hotel staff were very helpful and welcoming, and spoke good English.

Leisure Partner

10/10

Exceptional

11 Jun 2024

SHU MIN PAMELA

It is opposite the park which is perfect for nature walks in the morning evening. The subway is just below the hotel and it goes directly to the city area like nanjing road and airport. The convenience store is around the corner and kerry shopping mall is 15 minutes walk away.

Business_and_leisure Self

8/10

Excellent

08 Jun 2024

Karen

It's reasonably good. Good location, close to transport and a convenient store just downstairs.

Leisure Self

8/10

Excellent

12 May 2024

Verified traveler

Business trip 6 - 11 Mya

Nice hotel for business trip unfortunately nothing much for foods at the surrounding.

Business

10/10

Exceptional

10 May 2024

Paul

Hotel well located to metro

Dust around the wardrobes
Other than that in joy stay

Partner

8/10

Excellent

29 Apr 2024

Helen

Service was good

8/10

Excellent

19 Apr 2024

Wenying

Like the location a lot. It’s 2 steps away from the subway station exit 4, when we arrived it was raining and we didn’t get wet at all. It really surprised us that the subway entrance is so closed to the hotel side corridor. Many good restaurants around the hotel. Century park is right cross the street. Nice view from the hotel

Leisure Partner

8/10

Excellent

01 Apr 2024

YAN SHENG

Next to the underground station at Century Park. Breakfast could be better for the price charged, 88¥ per head.

Leisure Partner

10/10

Exceptional

31 Mar 2024

Dong

Nice location near the park and subway station.

Leisure Family

10/10

Exceptional

19 Feb 2024

Hua

Good room service and front desk, comfortable room, easy access to subway. Not much to eat within walking distance, though subway can take you anywhere

10/10

Exceptional

08 Jan 2024

Jun

Highly recommend this hotel. Will definitely choose it again next trip!

Leisure

10/10

Exceptional

04 Jan 2024

Utkarsh

The hotel is at a very accessible location. There is one door that opens directly at the entrance of metro station. Direct line (2) to both the Shanghai airports. Breakfast is good. Room was comfy and clean.

There is nothing to complain about except the wifi internet speed. It could’ve been faster.

Leisure Self

10/10

Exceptional

15 Dec 2023

SHEAU YUN

Good

Friends_and_family Family

10/10

Exceptional

01 Dec 2023

Zhi zhuo

Super close to a metro station, an overall comfortable stay

Leisure Self

4/10

Poor

20 Nov 2023

DAVID

Just don't try eating there.

Absolutely useless when it comes to food. Breakfast was, at best, average but it was impossible to eat in the evenings. And, as they were unable to fit in a single diner once during my 4 night stay, I had to live on takeaways from the KFC next door as there was nowhere else locally. Room was scruffy with the aircon pumping out hot air (25c for the duration, apparently it was set centrally so that you had to have what the management deemed you needed. The only way to adjust the temperature was by opening the window). Really disappointing.

Business

8/10

Excellent

15 Nov 2023

xiaobing

like the location

Leisure Family

10/10

Exceptional

06 Nov 2023

Alejandro

I really like that is inmediatly after metro exit 4 a lot of convenient

Business Partner

10/10

Exceptional

05 Nov 2023

Wonjak

Quite convenient for traveling from airport & around. The hotel is at Century Park station exit 4.

The room was big and clean. Although there is nothing much to do except for century park nearby, you could travel to Longyang road or Lujiazui on Line 2 if you want to see more vibrant side of the city.

Business Self

10/10

Exceptional

23 Oct 2023

Paul Wing Kwong

Staff are friendly and helpful. The food at the buffet table are fresh and of a good variety. The hotel is just on the top of the Century Park Metro station. It is very convenient to travel to anywhere from the hotel.

10/10

Exceptional

20 Oct 2023

Happy

Well English speaking staff at the front desk , subway is right off the back door of the hotel. Walking distance from the restaurants and the convenience stores plus more.. the Central Park is right across from the hotel .

Leisure Self

8/10

Excellent

12 Oct 2023

KENG SIANG

What i dislike is a full carpet hotel room where bed bugs could be hiding somewhere dark. I spotted a few baby cockroaches . It could be an isolated issue and i could close an eye for it. everything in this hotel is great and it is a great stay for those near the bund. Transportation is near also and we have a family mart near the hotel a short walk from it.

Leisure Partner

6/10

Pleasant

08 Oct 2023

kevin

环境不错，设施较少

Leisure Partner