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The Lalu, Sun Moon Lake
Nantou · Taiwan – China
142 Jungshing Road, 142View location
9.4/10Excellent672 Reviews
Cleanliness9.4/10 9.4
Service9.6/10 9.6
Comfort9.6/10 9.6
Condition9.2/10 9.2
Location10.0/10 10.0
Neighborhood9.2/10 9.2
Amenities9.4/10 9.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Lalu, Sun Moon Lake
Indulge in a spa treatment with massages, body treatments, and facials. Take advantage of the hotel's recreational amenities, including two hot tubs, a health club, and a sauna. This hotel also offers complimentary Wi-Fi, gift shops, wedding services, and four restaurants, including the Oriental Brasserie.
Room service is available during limited hours, and snacks can be found at the coffee shop. Unwind with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM. Business amenities include a business center, limo service, and complimentary newspapers.
Free valet parking is available onsite. The 96 guestrooms feature refrigerators, flat-screen televisions, private balconies, complimentary Wi-Fi, and satellite programming. Private bathrooms include separate bathtubs and showers with deep soaking tubs and rainfall showerheads. The hotel is located near Meihe Garden (0. 3 mi), Shueishe Pier (0.
4 mi), and Longfeng Temple (0. 9 mi). The preferred airport is Taoyuan International Airport (TPE).
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When you stay at The Lalu, Sun Moon Lake in Yuchi, you'll be on a lake, within a 10-minute walk of Sun Moon Lake and Shueishe Pier. This luxury hotel is 5.2 mi (8.4 km) from Formosan Aboriginal Culture Village and 10.3 mi (16.5 km) from Ita Thao Pier.
Make yourself at home in one of the 96 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Noise-free rooms not guaranteed
Unicode Support true
Professional property host/manager
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 1051
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: TWD 6000 per vehicle (one-way, maximum occupancy 6)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Japanese
English
Chinese (Mandarin)
Nearby attractions
Meihe Garden
0.4 km / 0.3 mi
Shueishe Pier
0.6 km / 0.4 mi
Sun Moon Lake
0.7 km / 0.4 mi
Shueishe Visitors Center
0.8 km / 0.5 mi
Longfeng Temple
1.4 km / 0.9 mi
Shuishebayandi Park
1.7 km / 1 mi
Shuishe Dam
1.8 km / 1.1 mi
Tea Research and Extension Station
2.8 km / 1.7 mi
Sun Moon Lake Weather Station
3.5 km / 2.2 mi
Sun Moon Lake Wen Wu Temple
3.6 km / 2.2 mi
Xiangshan Visitor Center
3.9 km / 2.4 mi
Ming Temple
4.6 km / 2.9 mi
Antique Assam Tea Farm
5.1 km / 3.2 mi
Liaoxiang Changhong Tea Story House
7.1 km / 4.4 mi
Taiwan Adventist College
7.1 km / 4.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 96
- Number of floors (main building)
- hotel
- American Express
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
Show 29 more facilities & services
- Laundry service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Terrace
- GymExtra charge
- Newspapers
- Luggage room
- Clothes dryer
- Library
- Café
- Bar
- Restaurant: 4
- Conference room: 1
- Meeting room
- Business centre
- Outdoor freshwater pool: 1
- Sauna
- Steam bath
- Spa treatments
- Breakfast
- Breakfast buffet
- Set menu lunch
- Set menu dinner
- Non-smoking establishment
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
VILLA STANDARDVILLA • STANDARDVIL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Lalu, Sun Moon Lake
VILLA STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: VIL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Lalu, Sun Moon Lake
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Lalu, Sun Moon Lake
SUITE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR LAKE VIEWSUITE • SUPERIOR LAKE VIEWSUI.LK-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Lalu, Sun Moon Lake
SUITE SUPERIOR LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LK-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
VILLA QUEEN SIZE BEDVILLA • QUEEN SIZE BEDVIL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Lalu, Sun Moon Lake
VILLA QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 2–20 • Adults: max. 20 • Children: max. 13
- Room type
- VILLA
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: VIL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Lalu, Sun Moon Lake
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Lalu, Sun Moon Lake
100
reviews shown
Chang-Wei
From the moment you step onto the property the staff and ambience takes your breath away. The views are stunning. The service was 11/10. They upgraded our room without us asking as they knew we were celebrating a special occasion. The Chinese restaurant was delicious! My only regret with my booking was choosing to stay one night. If I stayed for two nights…I probably would never want to leave. The only minor inconvenience was that the room doesn’t offer many outlets for personal use. I needed to unplug the humidifier or room scent diffuser to use my Dyson or charge my devices.
Jiajia
Really enjoyed our stay in Lalu, staffs are friendly, breakfast and dinner are really good.
Michael
Beautiful rooms and excellent service!
Naushad
The rooms are quite amazing but a little dated. More lighting required; better TV monitor; new washlet with better and easier flush capability. What made our stay frustrating was the lack of food options (bits and bites… e.g. French fries or chicken fingers and our absolute worst experience (given this 5* hotel) was the breakfast service. It is not acceptable to have to wait in line for a table for 15 minutes and then wait again for over 30 minutes for a simple fried egg! The F&B is definitely much lower than 5*
A
It was absolutely incredible. Great facilities, delicious food. The staff were unbelievable. I'd highly recommend this hotel.
Gregory
Incredible views of lake, beautiful rooms and great service by every staff member.
Robin
Stunning view of the Sun Moon Lake on our room balcony. The facilities and amenities are a bit out-dated, such as no Bluetooth connectivity for in-room stereo, but are well maintained. The areas outside of the hotel are neglected, particularly the path along the lake, and the pier.
Infinity pool and the tea pavilions are superb.
All-in-all, a very pleasant stay.
Infinity pool and the tea pavilions are superb.
All-in-all, a very pleasant stay.
MING CHUNG
It’s awesome!
Joyce
There are lots of sand flies and I was badly beaten. Pls remember to spray insect repellent and keep the balcony doors closed.
Limin
Service staff are above and beyond in making sure we feel welcomed and at home. The entire hotel feels semi-outdoor with tons of open walls and huge windows. Despite this unique environmental set up, the hotel remained super clean and well maintained. Impressive. Room is clean and the belcony is truly one of its kind. This is my best hotel stay experience ever.
James
A truly elegant property with an incredibly gracious staff — we were treated like royalty from the moment we checked in. The view of Sun Moon Lake from our suite (3F), overlooking the resort’s beautiful 60-meter pool, was absolutely spectacular. There are beautiful hardwood floors throughout the room and the property, made from some of the most expensive wood in Taiwan, and as a technical clarification, the bed in our room was unquestionably a King, not the Queen listed in Expedia. We actually extended our stay for a fourth night and really enjoyed our time on Sun Moon Lake. We very highly recommend both Sun Moon Lake and The Lalu!
Jake
Amazing hotel
Verified traveler
Terrible service
Chien-Chun
Location is top and staffs are friendly
Alvin
My wife and I loved our stay here. Staff was super friendly and helpful, we loved having the shuttle to take us into town, and the views were stunning. Can't wait to come back!
Brigitte
Absolutely the best possible views. Gorgeous suite. So spacious and well appointed.The restaurant was fabulous!!!
YIN-TUNG
Amazing room with an awesome view!!
One of the best hotels we’ve stayed in!! Service was 5 star, so friendly and helpful. We will definitely come back and recommend it to our friends.
Hsiao-Ling
The Lalu at Sun Moon Lake is fantastic! The staff and everyone there was great! The spa treatment was superb and the views from the room were on point-truly beautiful.
OLIVIA
The most amazing stay, from the service to the rooms to the pool to the complementary shuttle into town. Was all perfect
Lisa
Absolutely stunning and absolutely stunning views over the lake. Service in general was very good other than running out of wine and beer on the menu.
Shih-Neng
Great and quiet to stay.
Cherise
beautiful views of the lake and the food at the property was so good
Chi Yen
We really enjoyed our stays. Staff are all very helpful, friendly and knowledgeable including the shuttle driver and the retail staff. The room, spa services, and onsen are my favorites. My husband enjoyed the free yoga classes and the gym. We both love the plum tea and the beef noodle soup at the bar areas. Will definitely come back and stay again!!! Thank you !!!
MEI KAY
Will be perfect if a hot spring facility is installed.
Liuyan
Beautiful view of sun-moon lake.
Edward
Extremely comfortable!
Terence
Professional and friendly employees.
Marcela
The Lalu is a great experience. The Chinese restaurant however was not as outstanding as the service and facilities.
Soradej
Excellent locations
JONG DAE
The best location
Verified traveler
One of the best life time experience
Very comfortable room with a large balcony.
Very best view of the lake.
Both breakfast and dinner were delicious.
All staff are very polite and friendly.
It was one of the best experiences our family ever enjoyed.
Very best view of the lake.
Both breakfast and dinner were delicious.
All staff are very polite and friendly.
It was one of the best experiences our family ever enjoyed.
laurent
Good for the soul
Great spot and view over the lake and mountains
Sumei L
Staffs are very friendly and professional. The lake view is beautiful. Room is clean and comfortable.
Wen-Jung
The place are pretty and comfortable
Rana
Amazing, can’t even describe! Staff was very nice. Marshal is incredible!! We can’t wait to go back to the Lalu
Sufang
So peaceful
Yi
Gorgeous property inside out. Make sure to join the guided trail in the morning - you will learn a lot.
Most of the service was stellar - breakfast buffet had a good offering but staff seems overwhelmed. I asked for an egg twice and it still didn't arrive by the time i finished my meal. A number of items were running out before 9.30am and not refilled.
Most of the service was stellar - breakfast buffet had a good offering but staff seems overwhelmed. I asked for an egg twice and it still didn't arrive by the time i finished my meal. A number of items were running out before 9.30am and not refilled.
Viola
Best lake view
Swee Hiang
Fantastic Lalu
Lalu is a beautiful n tranquil resort. The staff are all very attentive. The view is spectacular. Definitely worth a visit.
Mun Ghet
Great service by the staff.
The Hotel also offers one of the best views of Sun Moon Lake.
The Hotel also offers one of the best views of Sun Moon Lake.
qing
Best position to overlook Sun and moon lake
Loved our stay. The view from our balcony is breathtaking and the service is impeccable.
Samuel
Beautiful.
Mark
The Lalu is clearly a top notch hotel and the facilities and staff are excellent.
A few specific positives - Marshall and Allen both went above and beyond in terms of their service. The Japanese restaurant meal was top notch. The Spa was very good. Being able to walk out and around the lake was great, as well as the boat trip across to the pagoda.
A few suggestions for improvement - the pool area got very noisy with lots of children shrieking, so some thought on how to balance this would make sense. We enjoyed the Chinese Restaurant food however the ambience is very basic - a big white room in effect.
A few specific positives - Marshall and Allen both went above and beyond in terms of their service. The Japanese restaurant meal was top notch. The Spa was very good. Being able to walk out and around the lake was great, as well as the boat trip across to the pagoda.
A few suggestions for improvement - the pool area got very noisy with lots of children shrieking, so some thought on how to balance this would make sense. We enjoyed the Chinese Restaurant food however the ambience is very basic - a big white room in effect.
Diana
Great hotel with wonderful view of the lake. During check-in, we didnt even need to queue. Just chill and
enjoy the snacks & tea provided by the hotel & wait for the hotel to check you in.
Staff were so attentive & because we had a stroller, we just needed to call the recept in the morning and they will send someone up to your room and personally bring you through a ramp access to the breakfast location.
Travelled with a baby and the hotel made the stay for our baby very convenient and comfortable. Baby sterilizer is also provided in the room which not many hotel does so I'm very impressed!
1 night is definitely not enough!
enjoy the snacks & tea provided by the hotel & wait for the hotel to check you in.
Staff were so attentive & because we had a stroller, we just needed to call the recept in the morning and they will send someone up to your room and personally bring you through a ramp access to the breakfast location.
Travelled with a baby and the hotel made the stay for our baby very convenient and comfortable. Baby sterilizer is also provided in the room which not many hotel does so I'm very impressed!
1 night is definitely not enough!
Honghui
房间楼台风景美得让人窒息而不忍离去，一切刚刚好！
Kin-Kee
When I went to Sun Moon Lake in Nov 2023, the hotel was fully booked. When I returned there in April 2024, I made it a point to stay at the Lalu, and it did not disappoint me. The view from the property is amazing. The room is a suite and very spacious with a balcony. The room is equipped with everything. It was raining the day I stayed there. And it gave me a different feel when the lake was sunny, I just relaxed at the balcony, sipping my cup of tea and enjoyed the ever-changing scenery of the lake with the clouds passing by.
The staff were very friendly, and the service was very personal. After check-in, a staff will accompany you to the room and gave a detailed explanation. And they would greet you by your name when you passed by the reception area. You felt welcomed there.
The breakfast buffet had a lot of varieties to choose from and tasted great. The dinner from the Chinese restaurant and the Oriental Brasseries was a little below my expectation but was still acceptable.
The hotel provided free shuttle service to and from the bus station and made it very convenient to use public transportation to get there.
I enjoyed my stay there very much and will return there some day.
The staff were very friendly, and the service was very personal. After check-in, a staff will accompany you to the room and gave a detailed explanation. And they would greet you by your name when you passed by the reception area. You felt welcomed there.
The breakfast buffet had a lot of varieties to choose from and tasted great. The dinner from the Chinese restaurant and the Oriental Brasseries was a little below my expectation but was still acceptable.
The hotel provided free shuttle service to and from the bus station and made it very convenient to use public transportation to get there.
I enjoyed my stay there very much and will return there some day.
Claudia
Beautiful hotel on Sun Moon Lake with excellent staff. Hotel overall aesthetically is wonderful but it shows some wear and tear and could use a refresh in some parts. Overall the exceptional staff, access to dining (the View restaurant and the Japanese restaurant for guests only) and the pool and tea areas were very enjoyable. The lake itself is quiet and the Lalu hotel provides for a relaxing setting. All these helped us to enjoy our stay and overlook the minor repairs we thought the hotel needed. You also have direct access to the walking trails and you can also walk about 5-10 minutes to the dock to enjoy a boat ride to the temples and gondola. Recommend asking the hotel for transportation from the Taichung train station as well if traveling from Taipei or elsewhere- very helpful.
Verified traveler
Best service and stunning view
From the moment you step into the hotel, you can feel the high-quality service of the staff. The hotel has luxurious design creates a quiet, elegant and relaxing atmospheres. Watching the Sun Moon Lake through from balcony is the most relaxing and beautiful thing ever. Will definitely stay here again.
Carol
Gorgeous hotel and location
The hotel room was large with a beautiful sitting area and balcony. The view of the lake is 10/10. We had two outstanding dinners in the Japanese restaurant. Everything was perfect except for our experience at breakfast. On both mornings, the hostess tried to seat us in the corner at the worse table in the restaurant. Many other tables with views were open. I had to refuse to sit down before she offered me another table, and this one was also in the far back of the restaurant. We wondered if the poor seating options could be linked to our being the only Westerners in the hotel.
Drew
The Lalu typifies a high-quality hotel experience. Exceptional location and surroundings, facilities, amenities, and staff. While one can always come up with criticisms of any hotel experience, the Lalu made that far more difficult. My biggest complaint is that they were booked when I asked to extend my stay--which is certainly a compliment within a criticism.
Verified traveler
Can’t want to come back!
Amazing property with gorgeous views, attentive staff, and the rooms are beautiful. Only bummer was having to wear a swimming cap when swimming in the infinity pool.
Yvonne
很好
Calendula
Gorgeous, well-appointed and well-maintained property. The service was top-notch, breakfast was great and the views are stunning. Wish we had stayed more than one night. We’ll be back!
Cindy
The staff are very attentive and the service is incredible!
Alexander
Amazing experience. Gadgets were out of date but in a retro, enjoyable way.
Liang
Really nice hotel with great lake view. The service is excellent.
Eva
We had a lovely stay at the Lalu. The property is absolutely beautiful and the staff is impeccably service-oriented. It was the perfect place to stay at Sun Moon Lake for respite and taking in the beauty of the area.
Rosario A A
Excellent
Everything was great except for the airconditioner which was set to 24 degrees and cannot be adjusted. The room was so hot and they provided a portable air cooler, but in spite of that it was very hot. Was awaken earlier than usual due to the heat. Aside from that everything was superb!
Shuywe
Very nice and helpful staff
Terry
All their staffs are excellent. Very nice view. The lighting in the living room can be improved.
Zack
Incredible views, impeccable service.
Weiyang
Service is the best
Nancy
Amazing property with the best view of Sun Moon Lake. Alongside the view, is the spectacular service of all the staff. Highly recommended if you are to visit the area. For children, they may set up an extra bed and crib. They also provide a sterilizer for bottles, baby bath tub and toiletries for babies. I look forward to another stay here in the future.
PEISHIH
Face to the lake, the staffs are nice and friendly. They would contact you first before the arrival to see any specific care may need. It’s a pleasant stay
Daniel
stunning architecture and very friendly service. rooms at first sight have incredible design and are very spacious.
unfortunately at closer look the entire hotel feels run down and has seen better days. ceilings are dirty with mold, bathroom weatherstrip
is full of mold, fixtures are not well kept. management needs to spend some resources
and good craftsmanship keeping the place up
unfortunately at closer look the entire hotel feels run down and has seen better days. ceilings are dirty with mold, bathroom weatherstrip
is full of mold, fixtures are not well kept. management needs to spend some resources
and good craftsmanship keeping the place up
Shun Lin
This is a very very nice property sitting on the hill overlooking the beautiful Sun Moon Lake, it gives a very calm relaxing and zen vibe. Service was excellent, staff was courteous, patient and helpful! The spa and massage is above and beyond, nice tranquil facilities with plunge pools, sauna, finished by nice massages and thoughtful service. The suite is very nicely decorated and spacious and clean. The hotel provides daily local fresh fruits as well! You literally feel like you are in a retreat, you can sign up for free yoga classes as well! Love the property the staff and the experience! Unmatched!
Harikrishna
Excellent service
Tina
Beautiful hotel with friendly and helpful staffs.
Yvonne
總體來說都很好
moling
LaLu is a very prestigious hotel!
The staff are very attentive and hands on for service requests.
The dining options are very limited and what they offer are expensive and not too much choice.
Around the immediate hotel area don’t have much food choices either!
The hotel ground has lots of inserts especially mosquitos make sure you have bug spray!
Overall LaLu is a well maintained old style hotel!
The staff are very attentive and hands on for service requests.
The dining options are very limited and what they offer are expensive and not too much choice.
Around the immediate hotel area don’t have much food choices either!
The hotel ground has lots of inserts especially mosquitos make sure you have bug spray!
Overall LaLu is a well maintained old style hotel!
Lin
Everything here is great!
Peggy
Stunning view ! Bike path is well maintained ! Had lots of fun !
Giles
Incredible hotel in a breathtaking setting overlooking the lake with mountains cloaked in clouds. It rained a lot when we visited but we still had an amazing time and came out thoroughly refreshed
Verified traveler
Amazing views and service
Sound of nature and critter
Ying Hsin
Absolutely a great value!
For the listed price, I would have to say we originally thought it was very steep, but with the hotel service and the breathtaking view, I would say every penny was extremely well-spent. I noticed several people noted that the hotel was relatively out of date, but nothing is in disrepair, albeit perhaps a bit old. Even then, you could tell the furniture and amenities were top-notch during its prime. Honestly, for what you pay, it's completely worth it. Compared to similarly priced rooms such as the W Hotel in Taipei, the service was far better, the room almost double in size, and not to mention the incredible view. Definitely worth the price and a visit!
Paul
Most disappointed experience with Hotel.com
I wrote to Hotel.com to cancel my booking with full refund due the sudden change of policy of Taiwan government to all visitors from Hong Kong that would be required to have 14-day quarantine upon arrival. Thus policy only came two days before my suppose check-in time with the hotel. I contact the hotel direct but they said I should deal with it with Hotel.com. As at todate, I receive no reply from Hotel.com. As a Gold Member, I am extremely disappointed by time. I won’t use Hotel.com again.
Megan
Endearing
The manager left us a small gift since it is the Christmas season and we are away from our families. That touch was quite endearing.
Verified traveler
Amazing and unique property. Great location. Beautiful view. Very attentive and helpful staff.
Verified traveler
Beautiful place, great staff, excellent room and ambiance. Highly recommended to everyone!
Jen
Beautiful property with exceptional service (the staff was incredible), great views (best location around Sun Moon Lake based on our tour around the lake) and an amazing infinity pool that overlooks the lake. The property was private and relaxing, and our room was big and comfortable (not modern but lots of historical charm). Our room also had a nice bonus patio with lake views. We had a wonderful stay and would return!
pingchien
Perfect!
Perfect service and hotel. Meal are also one of the best.
Ruth
1) Breathtaking view!
2) Bed was comfortable
3) Room was spacious
2) Bed was comfortable
3) Room was spacious
Loo
There should be no parallel to The Lalu with its unique setting, masterful crafting of architecture and beautifully sited rooms with a grand view of Sun Moon Lake.
Verified traveler
Thanks for nice hospitality, especially to Julia, for her attention to us
Verified traveler
Nice place & nice view. the staffs frendly & very proo!!!
Christopher
my top Hotel
This was the top hotel I have ever stayed with for over all experience. if you want a true get away. I have stayed all over the world, Paris, Punta Cana, Cancun, all over North America and Asia. This is a must go again 1 in 1,000 places I have stayed. Go relax and enjoy the peace, beautiful views and amazing staff. My one thing to change would be the Gym. it was adequate and better than average, just not amazing like everything else.
Verified traveler
Incredible place
Amazing hotel!
Shuyun
The best go to place in Taiwan
jorge
Unforgettable experience. A fabulous hotel-resort
Extraordinary luxurious modern hotel. Public spaces, pool, restaurants, and library great modern taste. Spectacular views of the lake. Quiet and immaculately clean. Rooms are suites with great taste.
Ben
Thumb up!
Janet
Beautiful Hotel on Sun Moon Lake
From the moment you step out of your car, and begin to enter The Lalu, the magnificent ambiance fills all of your senses! The views are incredible. Staff is fantastic and immediately makes you feel welcomed and special. Then there is the room, we stayed in a lake view suite... luxurious and soothing to the eyes and body! I love The Lalu. A must for anyone traveling to Sun Moon Lake.
fiona
Lovely
Verified traveler
The Lalu is a fantastic property with well designed rooms and breathtaking views. The staff were fantastic, especially the Maitre D in the Chinese Restaurant who was super attentive and knowledgable. Our only issue is that the hotel was too cold! Especially when we went to the Spa and the sauna/shower room was basically unusable it was so cold - the big windows were wide open when it was 6 degrees C outside. It was hard to understand.
Verified traveler
Luxury resort with beautiful natural ambience
Amazing hotel with breath-taking views. Minimalist design with architectural details that weaves seemlessly with the natural surroundings of Sun Moon Lake and Lalu.
Great service throughout our stay with lots of attention to details. Shuttle services provided. Restaurant food only okay and expensive for what you get.
Overall unforgettable and we even extended our stay an extra night!
Great service throughout our stay with lots of attention to details. Shuttle services provided. Restaurant food only okay and expensive for what you get.
Overall unforgettable and we even extended our stay an extra night!
Ariya
Great services, specious room and amazing views
Awesome warm welcome drinks from the hotel. Love the specious room, with full amenities and functions, amazing view from the room!! Enjoy the whole atmosphere there! And, there's a complimentary shuttle to/from Shuishe Visitor Center/hotel which ease travelling for hotel's customers, I appreciate.
Jessica
Perfect location for anniversary and honeymoon
We enjoyed two nights at the magical Sun Moon Lake. It’s a beautiful place to be at for a couple’s getaways! The view of the lake from the hotel room is mesmerizing! It view is ever changing throughout the day as the sun comes out. You can walk or try the world’s best bike path around the lake. The hotel’s breakfast and dinner are great, especially the “European” style set menu - surprisingly good! Hotel’s Library has a good collection of books and some DVDs. The staff are all super friendly and helpful.
Mike
Always book the higher floors
2 night stay on Level 7. Pay the extra for the higher levels; you'll understand why when you see the view. Great stay. Staff very helpful and enthusiastic. Breakfast great. Also try the water yoga in the pool in the morning. Really awesome. I'd live here if I could.
Verified traveler
Amazing
JIAZE
Amazing view
Wonderful view with wonderful experiences! Morning view is the best!! So amazing!!
Location & surroundings
The Lalu, Sun Moon Lake
142 Jungshing Road, 142, Yuchi, Taiwan – China
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The Lalu, Sun Moon Lake
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