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Tanxiang Resort Hotel Sun Moon Lake

Nantou · Taiwan – China

No.130, Zhongshan Rd., Yuchi ShiangView location

5.0/10Review score308 Reviews
Cleanliness5.2/105.2
Service5.2/105.2
Comfort5.0/105.0
Condition4.8/104.8
Location7.6/107.6
Neighborhood7.4/107.4
Value10.0/1010.0
Amenities6.4/106.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tanxiang Resort Hotel Sun Moon Lake

The hotel is located near the beautiful Sun Moon Lake. This resort offers modern rooms with free Wi-Fi. Fitted with wooden flooring, the stylish air-conditioned rooms are decorated with painted wall art and equipped with a flat-screen TV as well as tea and coffee making facilities.

Private bathrooms come with a rainshower. The hotel is situated within a minute walk from the Sun Moon Lake Bus Station, the Shuishe Visitor Centre and the Shuishe Pier. Guests will find numerous local dining options in the surrounding area.

Read more about this hotelShow less

When you stay at Tanxiang Resort Hotel Sun Moon Lake in Yuchi, you'll be in the business district, within a 5-minute walk of Sun Moon Lake and Shueishe Visitors Center. This hotel is 0.1 mi (0.2 km) from Shueishe Pier and 0.2 mi (0.4 km) from Meihe Garden.

Make yourself at home in one of the 40 individually decorated guestrooms, featuring refrigerators and LED televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Unicode Support true Professional property host/manager Pets not allowed

Important information

  • You need to know
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Optional fees
    • Fee for local cuisine breakfast: approximately TWD 35 for adults and TWD 35 for children
    • Airport shuttle fee: TWD 3000 per vehicle
    • Airport shuttle fee per child: TWD 1000 (up to 10 years old)
    • Self parking fee: TWD 200 per day
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    Japanese

    English

    Chinese (Mandarin)

    Italian

    French

    Dutch

    Spanish

Nearby attractions

Shueishe Visitors Center 0.1 km / 0.1 mi
Shueishe Pier 0.2 km / 0.1 mi
Sun Moon Lake 0.3 km / 0.2 mi
Meihe Garden 0.4 km / 0.2 mi
Longfeng Temple 0.7 km / 0.4 mi
Shuishebayandi Park 1.6 km / 1 mi
Shuishe Dam 1.7 km / 1.1 mi
Tea Research and Extension Station 2.2 km / 1.4 mi
Sun Moon Lake Weather Station 2.9 km / 1.8 mi
Sun Moon Lake Wen Wu Temple 3 km / 1.9 mi
Xiangshan Visitor Center 3.6 km / 2.2 mi
Ming Temple 4.1 km / 2.5 mi
Antique Assam Tea Farm 4.4 km / 2.7 mi
Liaoxiang Changhong Tea Story House 6.3 km / 3.9 mi
Taiwan Adventist College 6.4 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 40
  • hotel
  • MasterCard
  • Visa
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
Show 23 more facilities & services
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Cloakroom
  • Lift accessExtra charge
  • ShopExtra charge
  • Concierge
  • Sun terrace
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Business centre
  • Hot tub
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishmentExtra charge
  • Banana boatingExtra charge
  • CanoeingExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE SUPERIOR QUEEN BEDTRIPLE • SUPERIOR QUEEN BEDTPL.QN-SU

    Photos are not available for this room type.

    Tanxiang Resort Hotel Sun Moon Lake

    TRIPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Tanxiang Resort Hotel Sun Moon Lake

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Tanxiang Resort Hotel Sun Moon Lake

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Tanxiang Resort Hotel Sun Moon Lake

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Tanxiang Resort Hotel Sun Moon Lake

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Tanxiang Resort Hotel Sun Moon Lake

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Tanxiang Resort Hotel Sun Moon Lake

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE ROOM WITHOUT WINDOWTRIPLE • ROOM WITHOUT WINDOWTPL.NW

    Photos are not available for this room type.

    Tanxiang Resort Hotel Sun Moon Lake

    TRIPLE ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ROOM WITHOUT WINDOWSUITE • ROOM WITHOUT WINDOWSUI.NW

    Photos are not available for this room type.

    Tanxiang Resort Hotel Sun Moon Lake

    SUITE ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tanxiang Resort Hotel Sun Moon Lake

5.0
Review score
308 Reviews
Cleanliness
5.2 /10
Service
5.2 /10
Comfort
5.0 /10
Condition
4.8 /10
Location
7.6 /10
Neighborhood
7.4 /10
Value
10.0 /10
Amenities
6.4 /10
100 reviews shown
2/10
Poor
11 Aug 2025
Chengwu
The room smells like a public bathroom that has not been cleaned for days. Although we reserved for multiple days, we left on the first daylight.
10/10
Exceptional
13 Feb 2020
JSJ
The room advertised 'without a window', was in fact very very small. The squeeze into the bathroom through a quarter door may not be possible for the larger folk among us, but, the room was cosy non-the-less.
Leisure Self
4/10
Poor
08 Jun 2019
Verified traveler
Staff attitude (not honest)
Leisure Family_with_children
2/10
Poor
30 Dec 2018
Luke
Canceled before check ib
Friends
4/10
Poor
03 Dec 2018
Verified traveler
so bad,no comfartable
4/10
Poor
24 Nov 2018
Steve
Room is old and dirty, i saw cockroach running around when i checked in. A lot of room facility was broken (shower handle, toilet door locks, etc). I had requested them to clean the room the next day, but very disappointed is that, they only change the towels and help to clean the rubbish, the rest all untouched. other than small cup water, no drinking water supply (only some mountain water which required to be cook before drink). have to buy from 7 eleven if you have finished the cup water.
8/10
Excellent
09 Oct 2018
Verified traveler
close to amenities & bus station and pier. close to restaurants
2/10
Poor
01 Sep 2018
KAMAN

Shabby

Once we walked in, the room looked shabby, run down, wall paper was coming apart, corners of the room seemed dusty, and there were ants in the bed and bathroom walls. We told the guy and he came in with a towel to wipe them away! We asked to switch room and was told there wasn't any. We got what we paid for-it was one of the cheaper options. It was worth paying an extra few bucks for a lake-view room, and no more than 2 nights depending on what time you get in. One good thing was they chanced the bed sheets the next day and even one bed was missing a sheet cover and used a sheet instead. I wouldn't recommend this place to anyone but if you are tight on budget, it is liveable.
Family
4/10
Poor
27 Aug 2018
Jodie

Not recommended at all

A bit speechless. Other than location is near to the jetty. This is really a budget stay. Can't consider it as a hotel at all. We can't find the place cause outside as it is a fruit stall which don't even look fresh at all. Don't have a proper check in counter. Space is small, things a bit dirty. Beside has a 7 eleven stall which is good. But really don't recommend and confirm won't be going back again.
Family
6/10
Pleasant
25 Jul 2018
FirstTmVisitor

A fair and simple hotel in convenient location

The hotel seems to be a family-run business in one of the two small towns in the Sun-Moon Lake. In this five-minute-walk-around town, there is the main pier for the must-see boat tour, the bus station for transport either from Tai-Chung to other tourist spots nearby, a convenient store, restaurants and other shops for tourist.
6/10
Pleasant
05 Jul 2018
Verified traveler
Excellent location, near to main shuttle bus stop, bicycle shops, <5 mins walk to pier, there is bathtub inside
6/10
Pleasant
05 Jun 2018
Verified traveler

A place to sleep ONLY

Other than the shelter and bed it provided us, it was a hassle to stay in this hotel.
Unlike the building shown in the app, we were brought to another location to stay - there's a shutter that's always closed after breakfast hours and we are required to open and close the dusty shutter whenever we head out or come back.
Nothing much in the area, and the counter messed up the booking when we checked in.
Partner
2/10
Poor
22 Apr 2018
Verified traveler

MAJOR SCAM

We have paid about USD90 for the 4 of us for a night stay. We were warned by the locals on our way however due to the \"no refund policy\", we had to fork out additional expenses on another hotel closed by. The reason being, he placed us a few blocks on the 1st floor of a restaurant with the rest of the room unoccupied/doors left unattended. Safety reason/spooky environment. After complaining, we were moved to another room above the fruit stand which makes no difference, all the rooms were empty & doors left ajar unattended. Overall, very uncomfortable stay. We decided to spend additionally to stay at a closer by hotel which cost us less than USD50 for all of us. My advice is get the locals advice & book at the doorstep.
10/10
Exceptional
09 Apr 2018
Grace

Hotel close to bus station and pier

Very convenient location, staffs are helpful and friendly. Near to food stalls and 711.

Just 1 thing, no lift only stairs.
2/10
Poor
28 Dec 2017
Chris

Terrible stay

The room is super old and do not look like the photos at all. Unclean and bathroom filled with molds. Room is too small, a lot of bed bugs that I woke up with itchy arms and legs everywhere. Breakfast is only one piece of bread and drink. The staff is constantly trying to sell boats, cable car etc village which is very annoying. Wouldn't recommend this to anyone at all. After all, it's not a 'resort' it's just a simple old hostel.
4/10
Poor
24 Oct 2017
Chotisak
Poor hotel but near to Visitir center and pier, only by walk.
4/10
Poor
07 Aug 2017
mike
Could have been nicer. The staff just pushes you with different activities and immediately asks for money for those activities
6/10
Pleasant
06 Jun 2017
Thilak
Average
6/10
Pleasant
04 Jun 2017
Klaus

No window room

The room had no window which would have been ok if it had not poured down continuously for two days. But it had a pretty strong mold problem in the bathroom which should be addressed. Breakfast was simple sandwich hanging on our door in the morning, which was quite tasty.
Partner
8/10
Excellent
01 May 2017
RennL

Great location and staff, room is comfy and clean

Within 10-20 meters from the bus drop off point at Yuchi. We arrived around 1pm, dropped our luggage there and the staff suggested us to take boat to visit a few places and take cable car. So we quickly go to Yuchi pier to start our adventures. :)
Yuchi pier, 7eleven, tourist information kiosk, police station, bike rental shop, bus station and etc, are very near to the hotel. Building is equipped with elevator, and breakfast (sandwich and red tea) is provided. Bed is comfortable and clean, bathroom is equipped with hair dryer. Various food stalls and restaurants nearby. Love this place, great stay!
8/10
Excellent
12 Sep 2016
dwi saputra

good for stay

good for stay
6/10
Pleasant
01 Jul 2016
dyia81

Fruit seller

The moment we got down the bus we were told that we cannot miss it. It is the only shop in the entire SML selling fruits. The moment we saw it we were like OMG!!!!! No one would actually thought that there were rooms to stay on top of the shop as the front part of the shop was full of fruits. The reception area was very untidy. We were put into a room just next to the staircase and we could actually hear people walking passed our room as the sound proof was terrible. There was a small window next to the staircase and people could actually peep in if not for the blind in the room. Luckily enough we were too tired and so we were able to sleep at night. The hotel staff is another thing. He can never remember us no matter how many times we go in and out of the hotel or how many times we talked to him. If we talked to him when we were going back to our room he would stop us and asked if we had already book our room as their rooms were full and we were like we are already staying in your hotel. And if we were going out he would constantly wanting to sell us tickets for boat rides, cable car rides and the aboriginal village. We kept on telling him that we had already had the tickets. Probably it was his good intention so that he did not miss anyone or probably just his way to earn extra income apart from the hotel room. But it became very annoying when he kept on repeating. Obviously he cannot tell who were his guests. I don't think the hotel is that big till he cannot remember.
4/10
Poor
23 Jun 2016
Verified traveler

Probably find better...

Staff unfriendly no acknowledgement. Room ok for price but but dirty. Breakfast a sandwich with random stuff in it and a cold carton of black tea. Due to lack of good service wouldn't recommend
Family
2/10
Poor
10 Jun 2016
Yan Chi

Do not recommend it to any traveler.

Too dirty, old, too many bed bugs.
Partner
4/10
Poor
04 Jun 2016
Verified traveler

Convenient budget hotel

A simple hotel with little service, but very convenient for transport and food.
Partner
6/10
Pleasant
07 Mar 2016
Jeff
I book for two days suite room, bt they never plot for me, so I just stay at that suite room one night. They replace me with a very lousy room.......so bad service.....
Partner
2/10
Poor
28 Dec 2015
KW
The hotel is quite old and the room is very small that we can't open our luggages. The room is a bit dirty. The real one does not match with those photos that we look from the website. Overall comment is very disappointed!!!!!
6/10
Pleasant
08 Nov 2015
Verified traveler

One night in sun moon lake

Good enough for a short overnight stay
Partner
6/10
Pleasant
04 Nov 2015
Shi Qi

Short overnight at Sun Moon Lake

Overall experience was fine,room was clean. I had book 2 family rooms for 7 pax. We are just staying 1 night for resting before next day journey. The Hotel also selling Sun Moon Lake ferry ticket which only cost TWD100/pax, compare to outside ferry service who charge me TWD300/pax. Restaurant are just near by the hotel, there was many choices to go. The area was not big, is nice to have a walk after dinner to see around.
Family
4/10
Poor
19 Sep 2015
Sook Ling

The hotel was worse than expected

The bed was extremely soft, the queen sized bed sheet and blanket was too small for two people. We stayed there for 5 days 4 nights and could not sleep well due to the lousy bed condition.
Family
6/10
Pleasant
18 Sep 2015
David
Okay for the price, breakfast was a joke.
Partner
6/10
Pleasant
28 May 2015
Verified traveler

good location, normal room

location is good, with a few steps to bus station. few restaurants nearby but all selling the same food. room is big enough but very dim. bathtub is very very slippery so can be quite unsafe for elderly or kids.
2/10
Poor
21 May 2015
Verified traveler

Comment

The hotel doesn't look like what was display. Although the location is quite nice but the outlook is really unacceptable, there is fruitstall in front of the hotel. You cann't even believe it is the hotel. There are a lot of more cheaper hotels around the area
Family
8/10
Excellent
12 Apr 2015
David

2-night stay

simple, and yet very convenient and comfortable. Location is excellent. room amenities were in order.
2/10
Poor
28 Feb 2015
Verified traveler

Hostel quality hotel

We arrived in hotel room 605 to find stained bedsheets and a bathroom floor that was not clean.
It has the typical Taiwanese bathroom with no enclosed shower. Shower floor is the same as the bathroom floor leading to water everywhere. This is apparent on the rotting wooden frame of the door caused by continuous water seepage.
The other hotels nearby were charging similar rates but looked a lot cleaner and modern. The room was about 7 square meters enough to fit a double bed.
8/10
Excellent
27 Feb 2015
Mong Khim

Nice clean hotel near amenities servicing tourist.

Hotel is very near the travel information centre and ferry terminal. Bus transfer is also very nearby. Easy and fast check out. Other then the hot water sufficiency during the evening it is a nice hotel to stay and would recommend.
Partner
2/10
Poor
04 Jan 2015
Verified traveler

Our honeymoon ruined

Worst experience ever. I doubted the linens were washed or changed frequently as it has unpleasant smell to it.
Partner
4/10
Poor
02 Jan 2015
Yunwen

1.5/5

Hotel owners are friendly but there are lots of room to improve its cleanliness and quality.
Family
4/10
Poor
19 Dec 2014
Louis

Do expect too much

You get what you pay for, you won't be too disappointed if you bear this in mind. Don't expect room service, reasonable breakfast or in fact too much semblance of a hotel. What it has got is the central position in a basically 2/3 street small centre in the Sun Moon Lake area. It is really not as bad as some of the reviews. Ask for the top floor conservatory with an outside bath tube - quirky, but watch out that they don't baffle you with extra charges in New Taiwan dollars.
6/10
Pleasant
15 Nov 2014
Ann Soon

Stay at Tanxiang

The stay was just alright. The room condition was old and unkempt. No housekeeping during our stay. Breakfast provided was a simple piece of ham and egg with a slice of toasted bread that will be delivered to your room at 8.30am. (It is a package that is hanged outside your door). The staff was friendly. Overall the stay was bearable. The pictures you see in the advertisement looks good but do not expect it to be the same. Nevertheless the stay was comfortable.
Partner
4/10
Poor
24 Sep 2014
sako

Poor hotel

Poor facilities and bathtub never clean thoroughly. Not worth for the money i have paid. The room is a bit expensive than the surrounding hotel. Poor service.
2/10
Poor
05 May 2014
Verified traveler

NOt what it seems

This hotel was not at all like described. SO TINY.Behind a fruit stand,and someone had to stand there to even let people KNOW it was a hotel, not a fruit stand. SIMPLy creepy. Everything was revolting.
Family
4/10
Poor
03 May 2014
philro

Deceptive Photos

The lead photo is deceptive as it is not of this hotel and, with the name including \"Resort\" it gives a very different impression. Also, the room photos appear to have been photoshopped so they look much better than they are. The \"foyer\" is a corridor behind a fruit store. This was also where breakfast was served in a very narrow area. Breakfast was very simple. Maintenance was quite inadequate-two door fittings fell off and the plastic bathroom door ran off its rails when used. The shower is in a very high bath and requires a reasonable climb to get in-and we are not short in height! Room was clean enough but, overall, definitely not recommended.
6/10
Pleasant
29 Mar 2014
Joe

Sun Moon Lake

The ad photo was very somewhat misleading. The hotel is located in a very convenient location to the lake and transportations. Room was small and sparse. Owner family was very nice and helpful. Don't expect too much and you won't be disappointed. Bypass the free breakfast and head the street for better options as I did after the first day.
4/10
Poor
04 Mar 2014
Verified traveler

Lame Hotel

Bought the night with free parking included, but I still had to pay for parking. The owner claims it is a problem with Hotels.com, and does not accept responsibility of this mistake, even though I paid an extra fee to get free parking.The picture that appears on the web page of Hotels.com is not the hotel, it is just a picture of the bay. The hotel is more a \"Bed & Breakfast\" than an actual hotel. The lobby is in one place with a fruit market on the outside, and to get to the rooms, you need to walk about 20 meters to another place that takes you through a restaurant to finally reach some stairs that take you to your room.The room is ok, do not expect anything great, the bad thing is that the windows and hall illumination do not help when you are trying to sleep. The is a lot of light that come in from the hall, but most importantly is that the noise from outside keeps you awake during the night.
Family
8/10
Excellent
03 Nov 2013
Paris C

Family business, nice and friendly

I guess it run by family business. They all very nice and friendly. The room is old but clean, and quite big. Very convenient as very near to transports and restaurant and shopping center. They even have light breakfast every morning. Will stay again.
Partner
6/10
Pleasant
23 Jul 2013
Verified traveler

Great location

nice friendly B&B
Family
4/10
Poor
06 Jun 2013
Verified traveler

Good location

Rooms are pretty clean, the hotel lobby is more like fruits market.Good location for travelers.
Partner
8/10
Excellent
19 May 2013
Verified traveler

it was ok

good budget hotel, no problems. get what you pay for
6/10
Pleasant
10 Apr 2013
Danny

Location, Location, Location!

The hotel is not much to speak of. But, the bed was comfortable, the staff was friendly, and the location is perfect. It rained all weekend so it helped to be near everything. I'd visit this hotel again in the future.
8/10
Excellent
13 Jan 2013
Verified traveler

Great budget hotel and close to the lake

The staffs were very helpful. The room itself wasn't beside the lake so there was not much any view from the room. But if you look for clean and budget room around sun moon lake, this is the best place.
4/10
Poor
16 Dec 2012
John

Disappointing stay

For that price we paid this hotel was really disappointing experience. Everything looks much better on the pictures than in reality.

Bad:
1) The room was extremely small. Basically, there was a space for a bed and suitcases, and nothing else. It's maybe ok for staying over night, but definitely not good for a longer stay.
2) Even though the hotel advertises a free parking, they have no parking at all. There is a public city parking about 500m from the hotel.
3) There was no desk in the room.
4) The wallpaper on the wall was peeling off.
5) The bathroom door was moldy, which they tried to cover by a piece of fabric, but that one was also moldy.
6) No curtain on the bath tub, so it was difficult to take a shower without making the whole bathroom wet.
7) Very low water pressure in the shower.
8) Internet connection was slow, much slower than the 3G connection.

Good: 1) The room was equipped with an AC, a flat screen TV and there was a free wireless internet.
2/10
Poor
09 Nov 2025
HSIANG MEI
年輕服務人員態度不佳
Friends_and_family Family
2/10
Poor
30 Jun 2025
YU CHEN
很老舊的飯店,提供照片有浴缸,但實際上沒有。沒有免費停車就算了,網路寫停車費200,但實際卻收350,而且停車場當日最高收費也才250,真的是詐騙集團。服務的態度也不好,回話都很不耐煩一樣。
Friends_and_family Family
6/10
Pleasant
22 Jun 2025
Jhenghong
有浴缸其實有多給兩顆星
可是就……環境而言
螞蟻太多
Partner
10/10
Exceptional
19 Dec 2023
Venkata
C’est très bien, petit déjeuner excellent
Friends_and_family Family
2/10
Poor
24 Dec 2022
KONNIE
員工態度有改善空間 房間浴室略顯破舊
6/10
Pleasant
13 Oct 2022
Yea wen
1F房間
Friends_and_family Family
4/10
Poor
25 Jul 2022
Chiasen
很舊的旅館
Friends_and_family Family
10/10
Exceptional
10 Feb 2022
??
CP值高,非常適合一個人旅客居住。
Business Self
8/10
Excellent
02 Feb 2022
MING TSUNG
早鳥訂房春節期間性價比不錯。
房內空間小,被子丶地面感覺不清潔。
浴室不錯有浴缸使用,我住靠路邊房間光線足,但車子多較吵。
沒有停車位,需要停到聯通停車場自付200元,有點不方便。
Leisure Family
2/10
Poor
30 Jan 2022
sumin

網路訂房,難以置信!

旅遊第一晚的住宿,很糟糕的體驗;這完全用照片無法看出差異!

但櫃臺的服務生態度可以,原來要住兩晚;當下決定改成一夜。

整夜沒睡,
Friends_and_family Family
4/10
Poor
08 Nov 2021
HUNG YU

不乾淨

南投縣合法旅館種沒有看到這一家. 房間桌面都是灰塵, 連浴室檯面也是灰塵, 床墊一邊有點塌陷不好睡,不過有贈送自行車一日券
Friends_and_family Family
4/10
Poor
05 Jan 2021
Verified traveler
住過最差的房間環境,以後不可能住第二次。
Partner
2/10
Poor
16 Oct 2020
Verified traveler
事前未說明,到了才說要額外收取停車費
Leisure Partner
2/10
Poor
11 Oct 2020
WEN

糟糕透了

整個環境有清香劑胃道,房間小到爆,盥洗室難轉身,糟糕到極點
Friends_and_family Family
4/10
Poor
03 Oct 2020
Chih hao
蚊子多。
Friends_and_family Family
8/10
Excellent
25 Aug 2020
Verified traveler

還不錯

冷氣蠻涼.週邊購物生活機能方便
Friends_and_family Family
6/10
Pleasant
12 Aug 2020
HANG SHENG

價格便宜,適合學生族群

價格便宜,衛浴設備稍嫌老舊;服務態度需加強。
Friends_and_family Family
2/10
Poor
27 Jun 2020
Guo Rong

照片是假的!去Google 地圖看房客上傳的

照片和 實際入住的不同!!!
請店家誠實點!!
洗手間沒拍照到,大約 寬不到一尺,長4-6個人並行的距離
房間 就這麼點大 !
唯一的走道 只能容納20吋行李箱
Friends_and_family Friends
8/10
Excellent
26 Dec 2019
Verified traveler
ห้องพักสะอาด ขนาดห้องกำลังดี เดินทางสะดวก ใกล้สถานีรถบัส
Leisure Family
6/10
Pleasant
20 Dec 2019
Verified traveler
4人房的空間實在是有點太小,超過退房時間不到半小時還加收了150塊,感覺不太好。辦理入住的時候 櫃檯人員的態度也是很敷衍⋯
Friends_and_family Friends
2/10
Poor
02 Nov 2019
Jaya Helena Seljestad
When you check in to this
Partner
4/10
Poor
25 May 2019
Supika
โดยรวมรู้สึกไม่ดี
Partner
8/10
Excellent
02 May 2019
Verified traveler
天井が低く全面タイル張りで窓もないため圧迫感があるが、しっかり掃除してあり清潔だった。浴室は、トイレの部屋に浴槽も無くシャワーだけが設置されている感じでとても狭いが、なんとかシャワーも浴びることができた。立地はバス停からすぐで便利。客室へは建物の裏から出入りした。一人での節約旅行ならおすすめ。
Leisure Self
6/10
Pleasant
21 Apr 2019
Verified traveler
酒店張床太軟 單位偏細 單位比較暗淡無光 唯一好處是送船票 沒有窗戶 櫃檯太黑暗 不像是酒店及民宿
Partner
2/10
Poor
18 Apr 2019
YP
บริการแย่มากๆ เจ้าของพูดจาแย่ ไม่สนใจลูกค้า ที่พักไม่น่าอยู่ มืด น่ากลัว เพื่อนเจออะไรแปลกๆด้วย ทางเดินและแอรน่ากลัว
Leisure Family
2/10
Poor
03 Mar 2019
YANG YA HSIU

很差的旅館

房間太小,與實際照片差別很大,房間有螞蟻
Family
4/10
Poor
03 Mar 2019
Verified traveler

每年都去日月潭,這次住宿感覺最糟。

螞蟻爬來爬去,3300的價碼房間超級小!租車船票根本沒有優惠....
Family
8/10
Excellent
24 Feb 2019
Verified traveler
うん、よくある台湾のラブホテルを兼用しているホテル。
部屋の隅っことか掃除がされてないのは当たり前。露天風呂にある枯れた植木も落ち葉もそのままなのは正に台湾クオリティ。
でも、場所的には最高のコンディション。
バス停、コンビニすぐそば。
観光船乗り場も歩いて数分。
掃除が行き届いてないとはいえ、主要なところはしっかりしてある。
気にする人は近くに高級ホテルがあるので、そちらへどうぞ。
値段の割にはいいコンディションのホテル。
Leisure Partner
6/10
Pleasant
09 Feb 2019
Verified traveler
位置不错,交通方便。客栈很小,是普通的民居开设的住宿点,没啥服务与设施,就当个落脚点将就一晚,还可以考虑,
Leisure Family
2/10
Poor
27 Dec 2018
Verified traveler
When we checked in the staff dont have my registration and they dont have any computer in their office only a book with pencil handwriting and because they dont speak english so we just use sign language
The staff just asking money and only cash
The room is dirty and dont have window so
Better go to a little bit more expensive hotel
With much better facilities
2/10
Poor
19 Dec 2018
Che-Wei
Air con had leak-soaked our shoes wet; was not informed fridge had an inside switch despite being plugged in.
Family
4/10
Poor
14 Nov 2018
Wu
門口賣水果,看起來很不像飯店!服務不親切!
Friends
8/10
Excellent
11 Nov 2018
Marilyn
Un peu difficile à trouver, car l'entrée est plus un marché qu'un hotel et il n'apparaît pas correctement sur Google Maps. Sinon, c'est respectable pour le reste.
Friends
6/10
Pleasant
13 Aug 2018
Verified traveler
地方很方便,水社碼頭和客運站都是步行一至兩分鐘的距離,惟房內衛生欠佳,毛巾上有昆蟲,睡覺時亦感到痕癢,但這個價錢不能要求太多
6/10
Pleasant
15 Apr 2018
Karen

靠近碼頭

價格優惠,但沒有電梯,房間尚可,房東不錯,鄰近日月潭碼頭,可以shopping 和觀光,十分方便..........
4/10
Poor
01 Mar 2018
Steffie

什麼都要收費的旅社

標示免費早餐,卻提供極簡單的三明治,公共空間不大,用餐環境不舒適,且每位房客另需支付25元早餐,不是說好提供免費早餐嗎?停車也是,需另外支付停車費180元,感覺是除了住以外,什麼都要收費的旅社!
2/10
Poor
11 Feb 2018
Sandy

糟糕的體驗

很糟糕的飯店,房間與網路圖片差太多,燈光老舊昏暗,桌上台燈布滿灰塵而且是壞掉的,床~其實就是兩個舊床墊疊在一起的,像水床一樣晃動。壁紙多處破裂,同行的小孩說會怕怕。早餐是一個三明治和一杯紅茶。一夜無法入睡,早早離開去外面小7再吃個早餐(因為那份早餐真的無法吃飽),必須說的是,樓下不遠就有小7,地理位置蠻便利的。
6/10
Pleasant
24 Dec 2017
Verified traveler

ok

還ok
4/10
Poor
21 Dec 2017
Verified traveler
看過評論才訂的房,因為近水社公車站又便宜的就是這間,所以入住前已有心理準備.訂房時說包含早餐實際上要另外付費.想要多一張毛毯或被子要另付100元因他們要去送洗,所以我們都沒要.洗澡熱水供水不穩.除了這些,其餘都還可以,這裡算是山區又是著名景點區,要便宜就不要有太多要求了.
4/10
Poor
15 Dec 2017
Mai

ที่พักไม่เหมือนในภาพ แต่พักได้

ตึกที่เราติดต่อเช็คอิน กับที่พักคือคนละตึก แค่ที่พักก้อใกล้ท่าเรือ ใกล้7-11 ใกล้watsons ใกล้ของกิน
8/10
Excellent
01 Dec 2017
Alice

床墊

床墊有點太軟,雙人床只要旁邊的人動一下都有感覺。房間空間有比較小
Family
2/10
Poor
22 Oct 2017
skawrut

ห้องเก่า อาหารเช้าแย่ ผ้าเช็ดตัวยังกะผ้าขี้ริ้ว

โรงแรมใกล้สถานีรถบัสดี แต่ตัวโรงแรมค่อนข้างเก่า มีอาหารเช้าเป็นแซนวิสกับ milk tea แขวนไว้หน้าห้องตอน 7:00 น เปลี่ยนเมนูอะไรไม่ได้เลย ต้องกินในห้องเท่านั้น ข้างล่างมีโต๊ะเก้าอี้แต่ไม่ให้นั่งเลย ในห้องมีมดเยอะมาก คนแพ้แมลงคงคิดหนัก
ผนังห้องนอนบางมาก ถ้าข้างห้องเสียงดังก็ลืมเรื่องความสงบได้เลย ผ้าเช็ดตัวเก่ามาก ที่บ้านผ้าขี้ริ้วยังดูดีกว่าผ้าเช็ดตัวที่นี่ ชื่อ รร ในเวปกับชื่อ รร จริงไม่ตรงกัน เดินหาย้อนไปย้อนมา จูงเด็กๆ เดินหาเพราะชื่อ รร ไม่ตรงนี่แหละ ใครจะไปพักถ้าไม่ซีเรียสเรื่องที่ว่ามาก็พอได้
Family
8/10
Excellent
17 Oct 2017
武庫川 案山子

日月潭の元水社ビジターセンター横の宿

日月潭の散策・サイクリング・船着き場へのアクセスも良いロケーション。
バスターミナルも近い。
宿にはフロントが無く、看板を頼りにお店に入って確認。
日本語はNGだが、丁寧に説明してくれる。
部屋は、通り沿いの食堂の2・3階。
キングスベッドとシャワールーム・トイレが有り、テレビ・エアコンと特に問題無いレベル。
冷蔵庫は無いが、コンビニが近くに有るので問題無。
食べるお店も、付近に有る。
6/10
Pleasant
26 Sep 2017
han-chung
退房時間訂在上午,超過時間每小時高額收費,很不合理!還要自費停車!
Family
2/10
Poor
07 Sep 2017
Verified traveler
the experience is bad and hope no other travellers will book this hotel
2/10
Poor
07 Sep 2017
lanyi
非常不好.... 照騙 騙很大....
給了一個沒有窗 又是頂樓的雅房
衛浴設備不是很乾淨
很傻眼...
8/10
Excellent
13 Aug 2017
chingchi

還不錯

還不錯
Family
2/10
Poor
19 Jun 2017
Verified traveler

爛死

超爛,跟照片完全不符
一開始還帶我們去隔壁的熱炒店樓上說是我們的房間,房間簡直爛得要死,根本也不是我們下定的那一個住宿地址,直到我們打電話跟他說才帶我們去真正的住所地,一句道歉都沒有,房間超爛,發霉污垢灰塵一堆
Partner

Location & surroundings

Tanxiang Resort Hotel Sun Moon Lake
No.130, Zhongshan Rd., Yuchi Shiang, Nantou, Taiwan – China

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Tanxiang Resort Hotel Sun Moon Lake

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