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Sun Moon Lake Hotel

Nantou · Taiwan – China

No. 419, Zhongshan RdView location

8.6/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.8/108.8
Condition8.6/108.6
Location7.8/107.8
Neighborhood8.4/108.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sun Moon Lake Hotel

Enjoy recreational amenities such as a fitness center and karaoke. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. For lunch or dinner, stop by Lobby Bar, a restaurant that specializes in Taiwanese cuisine.

Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and flat-screen televisions.

Your bed comes with down comforters and premium bedding. Rooms have private balconies.

Read more about this hotelShow less

With a stay at Sun Moon Lake Hotel in Yuchi, you'll be on the riverwalk, within a 10-minute walk of Longfeng Temple and Shuishebayandi Park. This family-friendly hotel is 0.9 mi (1.4 km) from Shueishe Pier and 1.5 mi (2.4 km) from Xiangshan Visitor Center.

Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Noise-free rooms not guaranteed Unicode Support false Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately TWD 528 for adults and TWD 308 for children
    • Late check-out fee: TWD 1000
    • Rollaway bed fee: TWD 1320.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Sun Moon Lake 0.2 km / 0.1 mi
Longfeng Temple 0.5 km / 0.3 mi
Shuishebayandi Park 0.5 km / 0.3 mi
Shueishe Visitors Center 1.1 km / 0.7 mi
Shueishe Pier 1.4 km / 0.9 mi
Meihe Garden 1.5 km / 0.9 mi
Xiangshan Visitor Center 2.3 km / 1.4 mi
Shuishe Dam 2.7 km / 1.6 mi
Sun Moon Lake Weather Station 3.1 km / 1.9 mi
Tea Research and Extension Station 3.4 km / 2.1 mi
Sun Moon Lake Wen Wu Temple 4.2 km / 2.6 mi
Ming Temple 5.2 km / 3.3 mi
Antique Assam Tea Farm 5.5 km / 3.4 mi
Toushe Peat Soil Basin Leisure Agriculture Area 5.8 km / 3.6 mi
Liaoxiang Changhong Tea Story House 7.5 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2010
  • Total number of rooms: 106
  • Number of floors (main building): 12
  • Single rooms: 25
  • Double rooms: 73
  • Suites: 12
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • Wheelchair-accessible
Show 61 more facilities & services
  • Car park
  • Garage
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • ShopExtra charge
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Bikes available
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 4
  • Business centre
  • Children playground
  • Kids’ clubExtra charge
  • Game room
  • SaunaExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Snacks
  • Non-smoking establishmentExtra charge
  • CanoeingExtra charge
  • Table tennis
  • Fitness
  • Cycling / mountain biking
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE STANDARDHOUSE • STANDARDCTG.ST

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    HOUSE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIERTWIN • PREMIERTWN.PE

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    TWIN PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE KING BEDQUADRUPLE • DELUXE KING BEDQUA.DX-KG

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    QUADRUPLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE LAKE VIEWSINGLE • LAKE VIEWSGL.LK

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    SINGLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEWTWN.VN

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    TWIN MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    DOUBLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE LAKE VIEWQUADRUPLE • DELUXE LAKE VIEWQUA.DX-LK

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    QUADRUPLE DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE MOUNTAIN VIEWRoom • DELUXE MOUNTAIN VIEWROO.DX-VN

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    Room DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    QUADRUPLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LAKE VIEWDouble or Twin • LAKE VIEWDBT.LK

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    Double or Twin LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE MOUNTAIN VIEWTWIN • DELUXE MOUNTAIN VIEWTWN.DX-VN

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    TWIN DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    QUADRUPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE MOUNTAIN VIEWQUADRUPLE • DELUXE MOUNTAIN VIEWQUA.DX-VN

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    QUADRUPLE DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LAKE VIEWTWIN • LAKE VIEWTWN.LK

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    TWIN LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE MOUNTAIN VIEWDouble or Twin • DELUXE MOUNTAIN VIEWDBT.DX-VN

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    Double or Twin DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM WITH VIEWSTWIN • JAPANESE ROOM WITH VIEWSTWN.JE-WV

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    TWIN JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    SUITE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE JAPANESE ROOM WITH VIEWSDOUBLE • JAPANESE ROOM WITH VIEWSDBL.JE-WV

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    DOUBLE JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    Sun Moon Lake Hotel

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sun Moon Lake Hotel

8.6
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
7.8 /10
Neighborhood
8.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
28 May 2026
Wei
The breakfast is wonderful! Too many choices and delicious!
Family
10/10
Exceptional
26 May 2026
Stephen
Attentive, helpful staff, they reopened the restaurant when we arrived in the early afternoon so we could get a bite to eat. They could not have done more to take care of us.

For English only speakers language is a minor challenge. Sending requests via What’s App so they can translate was helpful. Likewise using Google Translate or equivalent gets the job done.

Excellent buffet breakfast, beautiful sunrise views from our room. Best shower in Taiwan.
Partner
10/10
Exceptional
20 May 2026
Winnie
Due to the upcoming rain season, the water level was lower than the usual by the hotel which is a little disappointing.

However, the breakfast team manager went extra miles to have a vegan dish for my guest. This is much appreciated.
8/10
Excellent
28 Apr 2026
arie
Breakfast not so good
No orange juice
Bread not tasty
Partner
8/10
Excellent
15 Apr 2026
Hua
Great hotel but shows the sign of running down.

Needs a renovation.
Family_with_children
8/10
Excellent
24 Mar 2026
CHIEN-WEN
和洋二式房間非常寬敞舒適
Friends_and_family Friends
10/10
Exceptional
22 Mar 2026
John M
We like this hotel, our second stay. Very comfortable, lovely staff and a decent breakfast buffet. The added convenience of having bikes available to ride around the lake is a plus.
Partner
8/10
Excellent
13 Feb 2026
SHU FEN
服務非常好!房間乾淨,自行車借用很方便,讚!只是房間的電源連動,關一個燈就全關,不太方便
Friends_and_family Family
4/10
Poor
09 Feb 2026
Riad
Room was too old, needs remodeling. Furniture looks dirty & old , need to be replaced.

10/10
Exceptional
17 Jan 2026
CHENG-FU
位置佳,景色優美,服務人員很親切。
Partner
10/10
Exceptional
27 Dec 2025
ulva
Lake view room was great. Only downside not enough place to hang towels, clothes in bathroom. One towel rack was right beside the shower which makes everything wet. One rokm safe didnt work, but Overall we were happy with the say still.
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
Omar
Clean
Friends_and_family Family
8/10
Excellent
18 Dec 2025
SHU CHIEN
Room is clean, staffs are friendly, breakfast is very good
Friends_and_family Family
8/10
Excellent
07 Dec 2025
Luis Fernando
Spacious room, great view from the lake
Friends_and_family Family
8/10
Excellent
04 Dec 2025
Tan Geok
Both Tina and Carol were very help, especially Tina she is friendly, able to offer good advice and also managed to help me to solve my transport issue to Cingjing which I am very grateful. Good job Tina and Carol, appreciate your help.
Leisure Friends
6/10
Pleasant
04 Dec 2025
li
The hotel is a bit outdated and the carpet in the room smells, the breakfast has limited options. The location is a plus for this hotel since it’s close to the bicycle/walking trail. The price offered for Sun Moon Lake area is high compared to the value that it provided though
Leisure Partner
10/10
Exceptional
29 Nov 2025
yongwei
Good location right on the lake and free bikes to use and the bike path is in front of the hotel. Our room has the lake view with a balcony, great view for sunset and sunrise. The room is spacious with a Japanese style sitting room that can be completely closed. The bathroom has an onsen style hot tub. The breakfast was average. Highly recommended
Leisure Family
10/10
Exceptional
16 Nov 2025
NOBORY
部屋は綺麗で和室が1間繋がっていて広かった、お風呂も広々し真四角で深く、お湯も柔らかく、シャワー室広さもよくシャンプー、リンスなど3点あり又窓からの景色も大変良かった(オーターフロント)観光もホテルの車で(ベンツ8人乗り?)送り迎え無料、食事も仕類が在り素晴らしかった、TOTOのオシュレット付き、マネーチェンジンだけ出来ないので注意されたし
Partner
10/10
Exceptional
05 Oct 2025
Chia-Nan
The lake sight is wonderful and the service is friendly. We had a good time with the hotel.
Friends_and_family Family
10/10
Exceptional
06 Sep 2025
Stephen

A great hotel

Great Lake views with space room for the family of 4. The breakfast buffet was also excellent! The offered free bikes to cycle around the lake. They also have lots of entertainments for kids. It’s definitely a good resort for family vacation.
Friends_and_family Family
10/10
Exceptional
13 Aug 2025
Chialung

An outstanding stay

overall, it was a wonderful trip. I was particularly impressed by their service, especially the restaurant workers such as Ms. Chiu who provided outstanding service by anticipating our needs. I will return. Thanks
Friends_and_family Family
4/10
Poor
05 Aug 2025
Alexandru
Nice clean expensive hotel with beautiful lake view. Food is just ok, there is no gym as advertised just an eliptical machine and a weights machine in a small corner in the basement. We booked 4 nights 2 rooms. After the second night we left because it rained day and night without stopping so it was hard to do much outdoors. The management did not want to do any kind of refund. We understand the policy but there is not much you can do there after couple days of stay with bad weather. Most hotels would refund at least something.
Leisure Family_with_children
8/10
Excellent
23 Jun 2025
SETSUKO
古いホテルでしたが部屋は改装されて綺麗でした。ただ、空調の音がうるさくて寝付きが悪かったです。
自転車を借りて早朝のサイクリングは
とても良かったです。
Partner
10/10
Exceptional
25 May 2025
Kevin
Sun Moon Lake is a treasure to the country of Taiwan and staying right on the lake at the Sun Moon Lake Hotel enabled us to experience it by boat, walking and biking. This hotel is perfectly located.
Leisure Family
10/10
Exceptional
23 Apr 2025
Paul Yetchao
Clean and convenient
Leisure Family
10/10
Exceptional
22 Apr 2025
YUANLIANG

beautiful lake view and bicycle lake tour

beautiful lake view, and reach to the lake from hotel B2F.
provide free bicycle for lake tour.
Friends_and_family Family
8/10
Excellent
16 Apr 2025
Jeffrey

The moon over the lake

Love the free bikes and shuttle
Self
10/10
Exceptional
21 Mar 2025
David
Perfect located by the lake, our lake view room has a very nice view both at night and morning, an easy board walk around the hotel was a plus.
10/10
Exceptional
19 Mar 2025
Hiroshi
Very good location.
Leisure Family
10/10
Exceptional
10 Mar 2025
yue
Great facility, beautiful location on the lake, nice staff members
Leisure Friends
8/10
Excellent
08 Jan 2025
Jian
Wonderful lake view & lovely nice living room. Never forgot the lake view.
Leisure Family
4/10
Poor
28 Dec 2024
Daniel
Many things were either old or right out broken. The bath tub looks scary. Will not recommend the room with three beds.
The rooms facing the lake with only two beds look nicer.
Friends_and_family Family
6/10
Pleasant
15 Dec 2024
Chan Yeow
Location of the Hotel - not so convenient and no shops nearby (nearest is about 15 mins walk). Shuttle bus is every hour to and fro but can always uber around. Hence not a big concern for us and we wanted a quiet place to stay. Breakfast is ok and room is ok
Leisure Family
6/10
Pleasant
22 Nov 2024
Kishore

A disappointing arrival

A pretty decent hotel. However lack of speaking English is such a deterrent. Despite requesting weeks before arrival, no room with a view offered to us. Point to note - plug points are very different from other hotels!
Partner
6/10
Pleasant
18 Nov 2024
Xinming
Peaceful property by the lake with easy access to bike lane/footpath that goes around the late. I enjoyed the morning hike and free bike rentals. However, there is no good F&B options in the immediate vicinity and closest cafe establishments are around 1KM away on foot. The hotel look worn and due for renovation. Service is mediocre and transactional (no smiles).
Leisure Family
6/10
Pleasant
18 Nov 2024
Mark
Great place
8/10
Excellent
15 Nov 2024
Daisy
Good hotel to stay in. There's some mould in the bathroom. Only a few staff members speak English.
Leisure Partner
10/10
Exceptional
14 Nov 2024
Anthony
The front desk staff, shuttle drive and kitchen staff are very friendly, and excellent,
Leisure Family
8/10
Excellent
29 Oct 2024
Verified traveler

Descent breakfast

Nice breakfast selection
Friends_and_family Family
6/10
Pleasant
18 Aug 2024
Stephen

Good location but hotel feels outdated

Well located hotel and staff are good/helpful. The hotel itself is showing its age and needs to be refurbished. Whilst beds are good, rooms look old and bathrooms are unusual! Breakfast has a good selection but surprised that the bar never opened on a Saturday night.
Partner
6/10
Pleasant
26 Jul 2024
Thomas Thieu
Staffs are excellent. The property is dated and need updating to modern stage.
Leisure Partner
8/10
Excellent
12 Jul 2024
quynh

great location on the lake

the window view facing the lake is amazing. the room is nice, comfortable . the bikes are very old and many of them were difficult to get the kickstand to move. the breakfast was typical asian fare. right on the bikepath so nice area to walk and hangout.
Friends_and_family Family
10/10
Exceptional
06 Jul 2024
Justin

Right in the lake!

Excellent spot with a beautiful walkway. The Immediate lake access was perfect. The food was good, and the staff were amazing. Perfect place to stay.
Partner
8/10
Excellent
19 Jun 2024
Jasmine
Property is ok. Spacious room and nice view of lake. Bathroom shower is spacious but old looking as it needs to be caulked. Need a better breakfast spread as mostly vegetables. The men’s bathroom should be closed as not a nice sight to see men washroom as walking to breakfast area each morning. Asked to seat far away from bathroom hallway.
Leisure Family
10/10
Exceptional
05 Jun 2024
ximing
Nice location, clean room.
Leisure Partner
10/10
Exceptional
22 Mar 2024
Julia
Great experience. Parking was easy right across the street. Very clean and convenient to everything. Breakfast was delicious with plentiful options. The kids enjoyed the arcade room and their tatami room bed. Staff was very helpful and arrived right away to help us with the bed when we requested it. We especially enjoyed the free bikes with children’s seats - it was so easy to bike along the boardwalk right outside, and our sons are already asking to go back.
Leisure Family_with_children
10/10
Exceptional
30 Dec 2023
Binh
Room with lake view is very nice. The services are also very good.
Leisure Family
10/10
Exceptional
28 Dec 2023
Karl
Enjoyed my one night stay at Sun Moon Lake Hotel. It’s right on the edge of the water next to the bike path. Hotel provides free bikes as well. Complimentary breakfast & they provide a 100 ntd coupon for dinner buffet. Loved the tub in the room. Will be back!
Leisure Self
10/10
Exceptional
20 Dec 2023
Yuntong
We had an excellent stay. The room was very spacious and had a direct view of the lake, with friendly and professional staff across all departments of the hotel. It’s literally ten steps away from the broad walk around the lake, and the hotel offers free bike rentals for guests to use. Highly recommend
Leisure
8/10
Excellent
17 Dec 2023
Deng chia
很不錯
Friends_and_family Family
10/10
Exceptional
14 Dec 2023
Elaine
Staff services are professional and helpful. We needed transport to go to the Shuishe centre and the staff offered to drive us there. Truly impressed with such exceptionally customer service. Breakfast spread was good. Property condition is slightly aged. Overall a pleasant experience that is quite value for money.
Leisure Family
10/10
Exceptional
05 Dec 2023
KEWEN
Excellent experience in the hotel. The staffs are very warm, polite and helpful.
Leisure Family
10/10
Exceptional
29 Nov 2023
Xianzhong
This hotel is located next to the lake with free bicycles to ride around the lake. The bike way is just at the back of the hotel. The view room is excellent with a patio to sit. The bathroom also has lake view! The breakfast is excellent. It is also safe to walk to the city center via the walkway along the lake even when it is dark since there are lights along the walkway and not sharing the road with cars. Highly recommended!
Leisure Partner
10/10
Exceptional
21 Nov 2023
Arthur
Amazing view of the lake
Leisure Family
10/10
Exceptional
29 Oct 2023
Robert Michael Khil
Great
10/10
Exceptional
29 Oct 2023
Daniel
Breathtaking view of the scenic Sun Moon Lake right from the hotel room was highlight of our stay. We took advantage of the free bike rental at the hotel. Best time for bike ride is early morning before the trail gets crowded and the weather gets hot. Also want to note the hotel free shuttle service. Our city bus missed our stop and dropped us off in the next stop quite far away. Impossible to walk with our luggages. I called the hotel and they arranged shuttle to pick us up.
Partner
8/10
Excellent
22 Oct 2023
Michael
Excellent location but little old, bathroom shower need improvements. Breakfast is very good, lots of foods choices.
Friends_and_family Friends
10/10
Exceptional
18 Oct 2023
Kum Seng
The staff went out of their line of duty to send us the the city for dinner and picked us back to hotel.
Friends_and_family Family
10/10
Exceptional
09 Sep 2023
Olivia
Nice location, beautiful view, enjoyed the spa bath, nice breakfast, very big rooms with sitting area. Very enjoyable stay. Free bike usage a big plus, basic but they get the job done. Thanks!
Leisure Family
10/10
Exceptional
07 Jul 2023
I-Ru
The view is nice
Leisure Family
10/10
Exceptional
20 Apr 2023
Chayaporn
Good location in front of the lake walk/cycling path
Leisure Family
8/10
Excellent
12 Apr 2023
Mo See
The hotel is a distance from the pier. They do provide shuttle service as and when the driver is available to send you from hotel to the pier but if you were at the pier, you need to call them. They would not send car according to the shuttle schedule.
The hotel is right next to the lake but during my visit, the water level was low, so I couldn't really enjoy the lake ciew right from my balcony.
The room was big. With a tataimi sitting area. Toilet came with a big bath which you can enjoy bath with your whole family.
It is generally a good hotel to stay, just a little inconvenient for tourists who don't drive there.
Leisure Self
10/10
Exceptional
28 Dec 2022
Li
Will come back definitely 💯
Leisure Family
6/10
Pleasant
22 Dec 2022
Yu-Ling
The room was not clean.
the view was nice
Leisure Family
10/10
Exceptional
05 Dec 2022
Sheng-Hsiung

美好的住宿

房間非常乾淨舒適,泡湯池也很不錯,坐在陽台上欣賞湖光山色非常愜意
Friends_and_family Family
8/10
Excellent
14 Aug 2022
Hiroshi
It was a very comfortable hotel
Leisure Self
10/10
Exceptional
22 Jul 2022
Hong-Ting

推薦湖景房,超級放鬆!

房間舒適服務親切,湖景房真的非常推薦!從房間內看到優美湖景,心情非常平靜~唯一缺點是停車位真的太少了,但還好有代客泊車服務,否則對有小朋友的家庭來說會很不便。
Friends_and_family Family
10/10
Exceptional
22 Dec 2021
Pei-Jen

很開心的一趟旅程:)

12/20入住和洋房,沒有潮濕的問題。這裡的工作人員都非常nice,熱心幫忙我冷凍兩大袋水餃(真的很大袋,真是不好意思😅),期間我還把包包遺忘在B1的廁所就騎腳踏車去環湖了,工作人員也非常熱心的幫我找回並保管(超感激),從入住到Check out感到賓至如歸,很謝謝你們。
飯店有免費提供自行車,窗外景色非常美,即便天氣不是很好,依然讓人放鬆。

很開心的一趟旅程:)
Partner
10/10
Exceptional
20 Nov 2021
PEI CHEN

太棒了!!!

此飯店的軟體硬體都在水準之上, 重點是入住期間我們的車子有些狀況, 而飯店從主管到基層都很幫忙在處理, 並且非常有誠意並貼心的協助排除狀況直到圓滿.

在此我要特別讚揚有二,
第一是11/19入住在電梯遇到房務大哥, 一跟他提到我需要棉被, 他馬上協助我跟櫃枱登記並快速親送至客房!

第二是11/20一早協助泊車的年輕人, 非常盡責並認真, 居然還會換輪胎, 真的讓我大開眼界!!

以上幾點讓我額外非常肯定這間飯店的員工素質, Great~~~
Partner
2/10
Poor
14 Oct 2021
Verified traveler

煙味瀰漫,隔音不佳,住客半夜吵雜喧嘩

飯店的和洋套房雖然舒適,可是隔音太糟,樓上的房客大聲踱步一整晚都聽得到,且大聲吵雜喧嘩至凌晨兩點,隔壁半夜看電視也聽得到,整個晚上無法睡覺,只好放棄早餐,選擇補眠。明明是禁煙飯店,客人卻在陽台吞雲吐霧,有美麗的湖景,開落地門想出去看夜景,差點被瀰漫在空氣中煙味嗆死,退房時,整個走廊都是煙味,非常糟糕的住宿體驗。
Partner
10/10
Exceptional
07 Aug 2021
Verified traveler

Great hotel for comfort, great service from staff.

I booked a suite for myself to celebrate my birthday, and a friend booked another room to celebrate with me.

The rooms were all very nice. They also had very good protocols in place for COVID-19 protection.

I don't speak Chinese well and they were able to accommodate me.

They had a buffet breakfast that was pretty good.

I would strong suggest upgrading some of the parts of the hotel though, to maintain the luxury of an upscale hotel. For example, the deep soaking tub has a TV, but the water proofing makes it difficult to use. Also, the lighting control panel is in the middle of the headboard of a king-sized bed. Sure, it's convenient when you're in bed, but some of the lights don't have any other controls, which makes it awkward to crawl over the huge bed to adjust lighting.

I couldn't give a perfect rating for cleanliness because the sofa in the living room had stains.
Friends_and_family Friends
4/10
Poor
09 Jan 2021
Brent

Old and below average quality

Booked the ‘Lake view’ ‘King suite’ for a couple of nights hoping for a nice escape. Here is my disappointment: the suite I was given was not in a corner location is as shown on hotels.com, nor actually a suite (separate rooms for living and sleeping). In fact the only discernible difference to the“standard double room” is the bed size. This is misleading. So don't waste your time to book the suite!The sofa is old,stained and uncomfortable. The lake view could more accurately be described in advertising as a partial lake view. l asked to leave one day early but was told this was not possible due to the hotels.com policy. Understandable but very disappointing. Breakfast not great if you like western food. Bath is great however.
Business
10/10
Exceptional
23 Oct 2020
Charlie
Great breakfast buffet and very comfortable room, excellent staff from front desk, concierge, housekeeping to dining room.
Business_and_leisure Friends
10/10
Exceptional
23 Oct 2020
ANDY

Recommended for Sun Moon Lake trip

View is amazing, staffs are very friendly, room service and condition were good, will pay visit again for sure!
Friends_and_family Family
6/10
Pleasant
22 Jun 2020
Iris

Okay Stay. That’s all.

Rooms were a little outdated. The drawers had a strange smell, not really clean. Breakfast was terrible. Not many options for vege
Partner
10/10
Exceptional
22 Jan 2020
Verified traveler
Great location and room
Friends_and_family Family
10/10
Exceptional
26 Dec 2019
Verified traveler
The lakeside view is incredibly beautiful. The room is well designed and had taken into consideration for the clients. The service was prompt courteous and proactive. It’s the highlight of my trip staying here.
Leisure
8/10
Excellent
07 Dec 2019
Verified traveler
It has a pretty good lake view. although it is in a bay so the view isn't the entire lake. we got a corner room so we can see further to the side. it was very good. there is a peninsula with a fancy hotel on the hill infront of the bay which blocks the view. but the night scene was nice to see the lights of the hotel. The free loaner bikes are decent to ride around the bike path. However, I couldn't find a larger size bike.
The bathroom tub is great. the bed was very comfortable. the only thing was that the sofa in the room has lots of stains. the facilities is aging and showing. it could use some refurbishment.
Leisure Partner
8/10
Excellent
30 Sep 2019
I.Lai
This hotel is about 1KM from Shuishe Visit Center. Even they claim having shuttle service every hour. But you can request and they will honor of your time which make up the inconvenience.
Staff are friendly, hotel are nice and clean.
Leisure Family
10/10
Exceptional
08 Aug 2019
Verified traveler

Definitely coming back again!

We had an AMAZING trip and a really good time during the stay here! Food was good, and they have perfect service!
Partner
8/10
Excellent
01 Aug 2019
Ann
Staff and facilities in room are good but location is far from shops and restaurants.
Leisure Family
10/10
Exceptional
02 Jul 2019
King

Paradise

Everything is perfect, nice lakeview, with nice roomy bathtub overlooking the lake.
Staff were very friendly and helpful.
Partner
10/10
Exceptional
17 Jun 2019
Verified traveler
Right beside the lake with a gorgeous view. Clean, well decorated with contemporary design. The front yard was under renovation during our stay; otherwise, it’s a lovely place to stay. Highly recommend.
Leisure
10/10
Exceptional
07 Jun 2019
Verified traveler
Comfortable and clean. Facing Sun Moon Lake. Nice view.
Leisure Family_with_children
10/10
Exceptional
02 Jun 2019
James B

Excellent Hotel - Perfect for Quiet/Relaxing Sta

The room was beautiful and so spacious. The view from the balcony was excellent. The breakfast foods were delicious and had many, many choices. The hotel is about a five minute shuttle ride from all the shops and boats rides -- which I preferred because it was quiet while we were at the actual hotel. The hotel shuttle provided very qhick service. And I will mention that the water pressure for the shower and tub is also very good at this hotel (that is a rare thing at some hotels). I was very pleased with everything about this hotel. I will be staying at this hotel again.
Partner
8/10
Excellent
07 Apr 2019
MAX
The layout of the room is convenient for me.
Leisure Self
10/10
Exceptional
31 Mar 2019
Verified traveler
The room is clean and spacious. With Japnese style sitting area. The bath tub is oversze for couple.
Leisure Family
6/10
Pleasant
24 Mar 2019
Diana

Tired looking hotel in need of a face-lift

Hotel needs a fair bit of maintainence, not in pristine condition. Ventilation system needs to be improved as we get strong food odour at the lobby area. Gym is rather pathetic, with 4 different machines sharing a cubicle, and the ventilation is extremely poor. Room is spacious and fairly clean, but drapes have no blackout curtains.
Family
10/10
Exceptional
16 Feb 2019
Peter

Friendly Hotel.

Nice hotel. Staff are friendly and helpful.
Family
10/10
Exceptional
12 Feb 2019
Verified traveler
Beautiful view, spacious room and bathroom, breakfast has a large variety and very well-prepared.
Leisure Partner
10/10
Exceptional
10 Feb 2019
Verified traveler
Lovely view, and the breakfast options were varied, and very well prepared, even for a Western palate.
Leisure Partner
10/10
Exceptional
07 Jan 2019
Verified traveler

High standard hotel, friendly staff

Very friendly staff. Clean rooms, comfortable beds. Free bicycles to cycle around the lake.
Partner
10/10
Exceptional
02 Jan 2019
Kevin
Lake view and bath facilities are excellent, plus free bike usage.
2/10
Poor
02 Jan 2019
Verified traveler
Very old beds poor washroom cleanliness Mosquitos and poor hvac control
10/10
Exceptional
26 Dec 2018
Jeffrey

A 4-Star hotel that evidently earned it's rating

Our 1-day stay in mid-December more than meets our expectations! The hotel was not crowded during our stay, the staff was friendly and helpful, and the room configuration was just pleasing and comfortable! We arrived early to take the free hotel bikes for an enjoyable ride around the lake (the sunny and cool weather helped too). We were giving a highest level room within our price category for a gorgeous lake view. We spent plenty of time on the balcony witnessing the change of light, and in the 2-person tub, also with the lake view. The separate tatami area was another pleasant surprise and much appreciated! We had dinner at the B-2 level restaurant. There were only 3 tables served, so it's quiet and nice, and the quality of the meal more than met our expectations. The free breakfast next morning was a lot better attended, and the buffet-style meal had great choices. This hotel deserve the 4-star it earns, and we will be back again!
Partner
10/10
Exceptional
25 Dec 2018
John

Great night time view of lake and temple

Nice, well maintained property, great service and terrific view!
Partner
8/10
Excellent
20 Dec 2018
Verified traveler

Great Views, excellent staff

Sun Moon Lake Hotel is about 15 minutes walk or 7-8 mins drive from Shuishe Visitor centre (place where you would arrive from Taichung). This is one of the 4-5 better hotels in SML if you have decided to stay near Shuishe side. The other option being Ita Thao side.

Only a few staff in this hotel were able to respond back in English but we were able to manage with Translate app. This hotel offers a free shuttle service to and from hotel to Shuishe pier every hour and it takes less than 10 minutes to reach either side. So if you decide to stay here, make sure you use that even when you arrive.

Breakfast Buffett spread was reasonable but vegetarian food options are very limited.

Rooms are clean, modern and well maintained. If you decide to book a room facing the lake - the views are spectacular. The other side faces the mountain. Don’t expect any complimentary upgrade to the room facing the lake.

The hotel has direct access to cycling track and they offer free bicycle for an hour. Scenery of track is spectacular.

The best part of this hotel was the staff and the service attitude. On the last day after check out we left our luggage at the front desk. when we came back to collect our luggage we were treated with same level of interest, courtesy and hospitality. I have never got such a good feeling even in some of the top brands across the world once you checkout.

Highly recommended and I wouldn’t hesitate to stay here again.
Partner
8/10
Excellent
22 Oct 2018
Tal

Just ok not more,

The breakfast is chains so as a western its not really a breakfast.
Partner
10/10
Exceptional
18 Oct 2018
Peishan

Friendly staff

It was a nice experience with the facilities and nice and friendly staff around. Free shuttle really helps to travel from tourist information center to the hotel.
6/10
Pleasant
11 Aug 2018
Chin Aik

Big rooms but weak air con

Big room but only one outlet for air conditioning. Room gets warm in the day. Requested for a fan but hotel did not have.

Staff service was great and most obliging. Shuttle service has been most accommodating to guests needs.
Friends

Location & surroundings

Sun Moon Lake Hotel
No. 419, Zhongshan Rd, Nantou, Taiwan – China

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Sun Moon Lake Hotel

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