The Ashbee

Italy , Sicily
TAORMINA, Viale San Pancrazio N.46 Taormina 98039 Italy, 46
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50 reviews shown

10/10

Exceptional

16 Oct 2025

James

Great staff!

10/10

Exceptional

02 Oct 2025

Vincent

Everything was great - staff were super friendly and accommodating. The property is beautiful and centrally located. Breakfast in the morning was delicious. Few minute walk to all the bars, restaurants and the tram that takes you to the beaches. Room is spacious but we wish there were a dresser with drawers. Highly recommend.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Mark

Located just outside Messina Gate, location is quiet but quick access to Corso and not far from funicular. Attentive, friendly staff. Nice breakfast on the roof level. Hotel has a Michelin 2 star restaurant (which we did not dine at-- didn't realize prior to check -in and we had other plans). Recommend highly!

Leisure Partner

10/10

Exceptional

23 Sep 2025

Natasha

An impeccable hotel. They understand what 5 stars really means and they set the bar high for other 5 star hotels. The grounds are absolutely beautiful and every single staff member here is committed to ensuring your stay is nothing less than perfect. I simply cannot imagine even the pickiest person having issues at this hotel. Trust me you will not be disappointed. The pool is also incredible so be sure to set time aside in the itinerary for relaxing there. Ivana from the breakfast restaurant is a shining star and she made our stay so enjoyable as she was so kind and truly went above and beyond. My friend has a severe nut allergy and she took it so seriously and communicated with us and the chef everyday to ensure my friend felt safe eating breakfast at the hotel. I can’t say enough how great she was. If you are considering this hotel, you should book it before it sells out!

Leisure Friends

10/10

Exceptional

12 Sep 2025

Angela

Truly 5 star experience all the way. Professional, informative and pleasant staff - no exceptions. Hope to return!

Leisure Partner

4/10

Poor

08 Aug 2025

Vincent

Cockroach found in room

The property itself is undeniably beautiful, with stunning views and a well-maintained exterior that initially made for an enjoyable stay. However, our experience was significantly diminished on the final night. Upon returning from dinner, we discovered a large cockroach—approximately 2–3 inches in size—on the ceiling of our room. We immediately contacted the front desk, and after about ten minutes, a staff member arrived with bug spray. By that point, the insect had already disappeared into a ceiling crack.
Given time (after midnight), we insisted on being relocated to another room, as we were understandably uncomfortable remaining in a suite with likely more than one cockroach. The following morning, the hotel manager explained that sightings like this are common in Italy and not necessarily indicative of a cleanliness issue. While I appreciate the attempt at reassurance, I strongly disagree. I feel the situation was not handled with the level of urgency or seriousness expected at a property that positions itself as five-star.

Aside from this incident, the earlier part of our stay was pleasant, though the room's noise insulation was notably poor. That said, given the circumstances—including spending one night in a different room category than what we originally booked—I do not believe the experience lived up to the standard or value of a hotel charging nearly $1000 CAD per night.

Partner

10/10

Exceptional

01 Aug 2025

Ted

The hotel was gated and had very attentive staff. There was also an infinity pool, and the breakfast was great.

10/10

Exceptional

29 Jun 2025

Pierluigi

Wonderful location. Very professional and friendly personnel. In-house restaurant is also very high quality.

Leisure Partner

6/10

Pleasant

19 Jun 2025

Shani

All staff were very friendly, particularly Ivana who served breakfast on the terrace. The location was good, situated in the heart of Taormina.
Room was adequate with a lovely balcony (Rm 18). However, the accommodation is not 5 star in our opinion and did not justify the extreme price. Size of room adequate but elements showed signs of wear and tear which we would not expect in a 5 star hotel. The staff were pleasant, helpful and friendly but there did not seem to be sufficient staff to meet guest needs.

Leisure Partner

10/10

Exceptional

11 Jun 2025

paul

Very good hotel
Staff friendly and breakfast good

Leisure

10/10

Exceptional

08 Jun 2025

Guillaume

Vue magnifique, personnel attentionné.

Partner

10/10

Exceptional

20 May 2025

Thomas

Property location

10/10

Exceptional

08 May 2025

Alan

This is one of the most beautiful hotels in the world. It is extremely private as they only have 24 rooms and you need a key to even access the property in any way. The rooms are comfortable, well designed, beautiful and enjoyable. The service is special. There is a rooftop restaurant for breakfast which provides beautiful views of the ocean and surrounding area. Food at breakfast is great. Overall, I rank this as one of the best hotels I have ever stayed in. I highly recommend it if you can afford it.

Leisure Family

10/10

Exceptional

13 Oct 2024

richard

Top notch. Lovely room and beautiful hotel, pool and grounds. Very quiet but only a couple of minutes walk to the main Taormina sights. We enjoyed our stay just not long enough.

Leisure Partner

10/10

Exceptional

02 Oct 2024

Leslie

Amazinf

10/10

Exceptional

13 Sep 2024

Mario

rate/quality best choice in Taormina

Leisure Family

10/10

Exceptional

29 Jul 2024

Mozafar

Beautiful Boutique hotel within walking distance to shops. Front desk Danielo was very helpful…

8/10

Excellent

21 Jul 2024

Jenn

The property was amazing, great location, staff was unbelievable! BUT two things they need to improve on. 1st the pool is in very bad condition!! It has black mold in the grout and green algae floating, the pool is incredibly cloudy. As it sits in this lovely spot it needs an overhaul desperately!!
The 2nd is the breakfast looked amazing but unfortunately it took over an hour and we had to canx our order. All the tables around us were complaining their food was not coming. It was just eggs. Other than these two complaints the hotel was amazing. Please clean your pool 🙏

10/10

Exceptional

18 Jul 2024

Khalid

Amazing staff

Leisure Family_with_children

10/10

Exceptional

13 Jul 2024

Stephen

Lovely staff and a perfect spot to explore Taormina. Staff were excellent and couldn’t do enough for you .
Really lovely hotel and lovely staff

Leisure Family

6/10

Pleasant

10 Jul 2024

Verified traveler

My recent stay at the Ashbee Hotel was a mixed experience. While the hotel itself has many commendable qualities, there was one significant issue that affected our overall comfort.

The location of the hotel is convenient, with easy access to the main street of Taormina (Porta Messina and Corso Umberto). The lobby and common areas are well-maintained, and the view from the outdoor pool was amazing. The staff were welcoming and professional.

However, our room was situated on the side next to the street, and we encountered a major problem on Saturday night. A nearby nightclub played loud music well into the early hours of the morning, which severely disrupted our sleep. We ended up calling the reception at 3 AM due to the noise. Unfortunately, the hotel did not have any earplugs available, which would have been a simple yet effective solution to help mitigate the disturbance.

The receptionist was empathetic and offered to move us to a different room. However, since we were only staying for one more night, we decided not to go through the hassle of changing rooms.

Overall, the Ashbee Hotel has potential, but the noise issue from the street-facing rooms is a significant drawback. I would recommend this hotel for its quality and service, but be sure to request a room away from the street, especially if you plan to stay over the weekend.

Partner

8/10

Excellent

30 Jun 2024

Haya

This property is gorgeous, and extremely lovely. The only issue we had was the staff kept trying to push us to spend money the property. They were persistent we eat at their restaurant, buy drinks, and then accused us of using the mini bar which we did not use. The maid didn’t even check if anything was open, she just assumed which I thought was extremely weird. My husband and I don’t drink, so there was a bottle of wine in the room which was a nice gesture, however we were just curious if we could get something else instead (juice, or anything), no one responded. The room is slightly dated but still lovely nonetheless. Would recommend this hotel to anyone.

Leisure Partner

8/10

Excellent

26 Jun 2024

Verified traveler

Nice bathroom! Got there late and still room wasn’t ready!!!

Friends_and_family Friends

10/10

Exceptional

22 Jun 2024

Heidy

Amazing property. Service and location is excellent.

Leisure Partner

10/10

Exceptional

15 Jun 2024

Samantha

Gorgeous view! Great pool area.

Leisure Partner

10/10

Exceptional

11 Jun 2024

Hanif

The BEST Place to stay in Taormina

The absolute best luxury hotel in Taormina!
Best Service.
Best location.
An absolute gem in Taormina.

Partner

10/10

Exceptional

17 Nov 2023

James

Beautiful grounds - pool, outside sitting area and rooftop breakfast location all have spectacular views of the sea. Our \"superior\" room was in a separate building across the entry courtyard from the main building. The bedroom was on the small side; no view of anything; in lieu of a normal bathtub there was a spa big enough to share with several friends (climbing in and out to shower was a challenge). The room also had a second story bedroom/bath, which had no benefit for the two of us. The hotel is in a quiet location but only a block or two from the principal tourist streets. Valet parking (a must) is 50 Euros/day. All in all, a wonderful place to stay. (Note that to reach the hotel, and the town, from the motorway requires driving up a somewhat steep, narrow winding road - just go slowly if not used to these roads - was only a bit scary when tour busses were headed in the opposite direction!)

Leisure Partner

10/10

Exceptional

31 Oct 2023

Carlos

All great, except elevator to 2 floors up to breakfast was not working during the entire 3 day stay. Staff a little slow in general. Great restaurant!

Leisure

6/10

Pleasant

08 Oct 2023

Linda

The Ashbee is in a great location with regard to the main shopping/dining area in Taormina. My room was essentially next to the main busy road so very loud. The property had their garbage in a dumpster picked up at 4am right outside our room. There is trash and discarded items on the side of the property that you see every time I walked to my room (room 37 deluxe room). There is no dresser or shelves to put away any clothes.

The pool is FREEZING and is not heated. Outdoor areas are very sparse and no cushions are provided for balcony areas unless requested. The free breakfast was excellent and served on the roof. Overall, an average property that needs updating and cleanup in a great proximity to the main shopping area of Taormina.

10/10

Exceptional

06 Oct 2023

Darioush

This was our second time staying at the Ashbee hotel. Gorgeous boutique hotel. Perfect location. Beautiful property. Nice rooms. Great staff. We will start here every time we come back.

Leisure Family

10/10

Exceptional

22 Sep 2023

William

A wonderful oasis to spend time in Taormina. Convenient and quiet after a morning walking and exploring we relaxed by the pool which has wonderful panoramic views.

Partner

10/10

Exceptional

29 Aug 2023

Jess

We absolutely loved our stay. The staff made everything very easy for us and the hotel was stunning.

Leisure Partner

10/10

Exceptional

23 Aug 2023

Abby

The Ashlee was the loveliest hotel I’ve stayed at in Europe. The staff was courteous and went out of their way to ensure we had what we needed. The hotel was very close to shopping and many restaurants. We loved having breakfast on the second level — the views were amazing. Highly recommend to anyone staying in Taormina!

Leisure Partner

2/10

Poor

14 Jul 2023

Rami

This property must be rated less than one star. Rude and incompetent staff. They stole my hang bag and the manager Francesco did not cooperate or even bother to investigate. He stopped answering my emails and calls when I approached him and till today the case is still open without resolution. They don’t meet the least minimum standards of customer service. They are unsafe and disrespectful today the least. Our 2 other couple friends who stayed there at the same time also had the same awful experience. Unfortunately they ruined our experience at Taormina and highly recommend not to consider staying or dining at this property.

Leisure Friends

10/10

Exceptional

15 Jun 2023

linda

Absolutely unparalleled experience - phenomenal views, small (26 rooms), a stone’s throw from all the dining and shops of Taormina, exceptional dining (2* Michelin) luxurious in all details and a staff that was simply superb.

Leisure Friends

10/10

Exceptional

20 May 2023

Ellen Marie

Wonderful hotel, beautiful location and the staff could not have been nicer. Breakfast on the terrace each morning was amazing. The staff organized a private trip to Mt. Etna for us which worked out great. Would highly recommend this hotel.

Leisure Partner

10/10

Exceptional

25 Oct 2022

David

Breathtaking view. The pool could’ve been heated.

Leisure Partner

10/10

Exceptional

20 Oct 2022

SARAH

My husband and I absolutely loved our stay at the Ashbee.

The hotel itself is on beautiful grounds, so even if you are not interested in exploring the Taormina area you will be happy with the views you find at the hotel. But if you do want to explore, it is in the perfect location. Not right in the busy walking streets of the old town, but close enough that all you need is 5-10 minutes to get to any restaurant you want to get to in that area.

The breakfast was delicious, and with so many options we had a hard time deciding what to have every day.

The service was exceptional, from the front desk staff, to the breakfast staff, to the cleaning staff, they are really on top of everything and will go out of their way to make sure you are enjoying your stay.

We also highly recommend having dinner at the St George restaurant while you are there. This was my husband and my first Michelin star experience, and we were not disappointed. Not only was the food amazing, but the service was unparalleled.

Just stay here, you will be pleased with your decision.

Leisure Partner

6/10

Pleasant

25 Aug 2022

Rob

The Hotel is well located and within relatively easy walking distance of the night life of Taormina around the historical area.

The stay at the hotel was marred by not being able to access the Michelin rated restaurant. Its not like there weren't good options available outside the Hotel but it would have been nice to have been told the place was fully boked when booking the room....this place is not cheap !! I felt a little ripped off to be honest...

A final moan.....we were invited for a welcoming drink at the pool and after being walked down to the pool area by the duty manager, we were sniffily informed by the barman that he wasn't ready for us !....this is a 5 star joint !!

Besides these issues, we enjoyed the stay and loved the breakfast on the rooftop deck !

Partner

10/10

Exceptional

06 Sep 2021

Marjorie

This hotel was Perfect in every way.
I would highly recommend this hotel.
The location is perfect to town.
Just one block from town.
Service was excellent.
Just an amazing spot.
The staff was so kind and helpful

Leisure Friends

10/10

Exceptional

21 Oct 2019

Verified traveler

Gorgeous terrace with sea view and lovely pool. Valet parking for your car. Helpful staff. But quite expensive so know ahead that this a real splurge but worth it as a way to relax in luxury when In Taormina Sicily.

Leisure Partner

10/10

Exceptional

24 Sep 2019

Verified traveler

The staff was amazing and the hotel is gorgeous. It was a great experience and we really enjoyed our stay there.

Leisure Family

8/10

Excellent

21 Sep 2019

Leepa

The common areas of the hotel are spectacular , the gardens and the view. The pool, though small, was beautifully situated. We were there in high season and it was quite quiet. The breakfast was lovely with amazing views. Some negatives: We stayed in Room 30 - there wasn't enough drawer space. The air conditioning was temperamental - which was very annoying especially for the price. The thermostat in the room didn't seem to be functioning properly - though they were able to control the temperature properly from the reception. The wifi worked well, but you had to continually re sign in with your name and email address. It was very annoying. Overall, given the very steep price, and the negatives mentioned. I would probably try another hotel next time round.

Leisure Partner

2/10

Poor

03 Jun 2019

Verified traveler

At check-in, front desk person told my wife and I he was upgrading us to the Spa Suite. We went to check it out, it smelled of mold and sewage. Told him we couldn't stay in that room and wanted our original room as booked. He said \"it was occupied.\" Told us to have a drink pool side and he \"would see what he could do.\" Came back with a paper for me to sign for another room at a cost of 1,350 euros more (on top of the 4,460 euros I was already paying). My wife was livid; but what could I do? Last night we had to move because the room we were in was reserved by someone else. (Can you believe this?) Went to another room and could fall asleep until 5:00am as every time the people in the room above us went to the bathroom, rank the sink, or showered, it literally sounded like water was pouring in on us. Complained to the Resident Manager about the last night, he took 110 euros off for the inconvenience. When I complained about the bait-and-switch pay with the room, he gave me a long story about every room in the hotel being unique before giving me 350 euros off the 1,350 euros excess charge. Would never recommend this place. Front desk people are just unethical. When I started to talk to the bar and pool staff, they told me when we checked in there were only 4 or 5 rooms occupied. Further below there is another customer who asks if the positive reviews that have been posted are fake. I agree with him. Will be interesting to see if Expedia deletes my review.

Leisure Family

10/10

Exceptional

12 Aug 2018

Bonnie

Absolutely Beautiful Hotel!

Absolutely Beautiful Boutique Hotel in every way! Highly recommend The Ashbee and commend all of the staff for outstanding service on every level. Will indeed be back!

Partner

10/10

Exceptional

13 Jun 2018

Verified traveler

An Oasis of Calm

Taormina is a fairly busy tourist town, especially in the evenings, but the Ashbee is an oasis of calm in a beautiful setting with excellent service from the ever attentive staff. The breakfast is as amazing as everyone says. There is a slightly over-complicated system of wifi codes but that's the only real problem !

Partner

8/10

Excellent

08 Apr 2018

Tom

Excellent location near centre of town but seclude

Room a bit small. Phone did not work. Bath got blocked up

8/10

Excellent

31 Mar 2018

Charming Sicilian Break

The Ashbee is delightful. Great location, room decor, bathrooms.

Excellent staff- Davide, Simona and Christian great team and concierge were fantastic. The housekeeping turndown service was lovely.

My only recommendations would be to consider updating some tech in room- have iPod docks, ports, coffee machine. And suggest investing in a comprehensive spa, and improving the poolside menu.

Although can’t complain considering how charming it is to wander around the quaint Taormina and explore its many delights.

10/10

Exceptional

20 Oct 2017

phil

Beautiful oasis

Marvellous hotel with excellent staff. A great retreat from the busy Taormina streets. Breakfast was fantastic. Room was not huge, but was very nicely done. Only issue was the lack of storage space. There were no drawers.

10/10

Exceptional

26 Jul 2017

Verified traveler

Expensive! Beautiful but over priced!

All the customers staying there were complaining about the price of food and beverages. As a result they went outside the hotel to eat and drink at lunchtime and evenings. If the prices were reduced the hotel would be busier. The bar was always empty because of this !! Beautiful location ideal for the town!