Name: Smy Carlos V Wellness and Spa Alghero
Address: Lungomare Valencia, 24, Alghero, 07041, IT

8/10

Excellent

20 Jul 2026

Stephanie

Location is quiet - just outside of the hustle and bustle of the town. Staff is “helpful” but the follow through is less to be desired. Asking for a taxi, they’ll call their shuttle service and will cost twice as much. Transport in general is crazy expensive. The pool is nice, especially on hot days.

Partner

10/10

Exceptional

15 Jul 2026

Vincenzo

Great people!! Great stay!! Thank you

2/10

Poor

13 Jul 2026

Robert

On one day, there was a power cut. This was obviously not the hotel's fault, but we were told it was a common occurrence & yet the hotel was not prepared at all. Furthermore, the office manager, Alberto, agreed that we should receive a full refund for this night, but despite sending 2 emails, as Alberto suggested, we have not even had an acknowledgement of the emails.

The electricity was off until 11.20 pm, and consequently the room was unbearably hot, with no air conditioning and no fridge. The lift wasn't working, so we had to use the stairs. I have a heart condition & my wife walks with a stick, so this wasn't ideal. In addition, the room wasn't cleaned, the bed wasn't made and the towels weren't changed. Also, no temporary lighting was provided in the corridors, so we had to navigate the corridors in total darkness.

We paid £292.61 a night for each of the 4 nights we stayed, but Alberto told us very clearly that we would get a full refund for that one night. We have been ignored since we left, so it looks as if Alberto was just making things up to placate us. That is neither acceptable nor professional from such a senior employee.

Partner

10/10

Exceptional

08 Jul 2026

Jodie

Beautiful hotel in a great locaction. Very clean and spacious room, great swimming pool and lovely staff. Highly recommend.

Partner

10/10

Exceptional

08 Jul 2026

Wanda

Great hotel, very clean and has everything you need. Staff was wonderful.

10/10

Exceptional

23 Jun 2026

Claudia

Perfect location close to walk to restaurants and night life. Staff was exceptional. Special thank you to Andrea at pool Bar for making the best doppio espresso and cappuccino with a smile every morning!

Friends

10/10

Exceptional

28 May 2026

Chris

Great location for 20 minute stroll along the coast to Old Town & Port. Lovely staff, huge swimming pool and very relaxing stay

Friends

10/10

Exceptional

12 Oct 2025

Brian

Great

Partner

10/10

Exceptional

08 Oct 2025

Anthony

We stayed here for our last 3 nights in Sardinia. Front desk agent, Marcello, was incredibly helpful and friendly and we enjoyed seeing him daily. The hotel was spotless and clean. The balcony was big and spacious and had a lovely view of the sea. We really enjoyed our time in the spa and saunas and felt the experience was worth the price to unwind and relax. The location was perfect and we walked into the historic town along the sea every night for dinner. We took advantage of the free parking lot which was a nice addition. We enjoyed a drink and lunch at the hotel bar patio which has a gorgeous view! The lunch was tasty, but a little pricey. Our only negative would be that the pool was too cold to dip into!

Partner

4/10

Poor

07 Oct 2025

Jillian

Charged a room service fee when it was not requested, has ordered food from the pool bar.
The massage therapist was not certified / licensed
The restaurant was partially closed due to staffing issues.
For a noted 5 star hotel, the service was overall poor.

10/10

Exceptional

16 Sep 2025

Marion

The location was perfect and the hotel restaurant very delicious

Leisure Family

2/10

Poor

06 Aug 2025

Lamya

Limited food options , no beach access , smell horrible outside the hotel due to sewage waste
The nearest beach to swim is 20 minutes at least walking or taking the bus to other beaches
Very disappointed and won’t recommend this location

Leisure Family

10/10

Exceptional

01 Aug 2025

AHMAD

Location was excellent

Leisure Family

10/10

Exceptional

25 Jul 2025

Carlos

Excellent service and location

Friends

8/10

Excellent

23 Jul 2025

Franco

A perfect selection for foreign trackers to Alghero who enjoy high end hotels without being overly pretentious. The too
S are comfortable however the beds are terrible firm and should all be outfitted with memory foam covers. They also sit a bit low to the ground but people in Europe tend to be shorter in general. The breakfast buffet was great with many options.

Leisure Family

8/10

Excellent

12 Jul 2025

Amy

Nice hotel, slightly dated decor and not quite a 5*

Leisure Partner

10/10

Exceptional

04 Jul 2025

George

S……

Leisure Family

2/10

Poor

30 Jun 2025

Jeff

I am typically not a complainer and I traveled all through Italy weeks prior to this stay. We picked this place hoping for a nice 5 star stay after all the crazy travels. I want to fist say how did this place get 5 stars?!? Was it earned or given?

It was a terrible property the customer service is absolute trash. We paid extra for two separate beds as I am traveling with my grandma and they practically refused to give us another room until we argued with them. Mind you we paid extra for this specific room. Later on at the dinner buffet staff made comments about our “problems” at check in we had multiple staff ask us what happened?! How un professional! When we simply paid for a room with 2 separate beds. We wanted what we paid for. $1,800 for 3 nights, what a WASTE!!!! We wanted a queen and a twin and we’re give a queen room and then told they would bring up a bed! What a joke! For $1,800 I would not sleep on a rollaway bed!!

The dinner buffet was 2 stars! Food was okay! Breakfast was great!! You would think after paying for dinner the least they could do is include water! I get that wine and cocktails aren’t included but water?!?

Overall would not recommend this property!! (The female bartender in the mornings by herself she was great!!!!! Makes a killer margarita!! Didn’t catch her name.)

Leisure Family

8/10

Excellent

14 Jun 2025

Anjali

Beautiful Location, but Overall an Average experience

We recently stayed at this property in Alghero and would describe our overall experience as okay, especially considering the expectations that come with a 5-star hotel.

The location is definitely a highlight — just a short 15-minute walk from Alghero’s charming old town and set right along the coastline, offering lovely sea views. The property itself is well-maintained.

The breakfast spread was good, with a decent variety to choose from, and the swimming pool area was nice for a relaxed afternoon.

That said, the experience felt more transactional than truly hospitable — something you wouldn’t typically expect at a 5-star level.

While everything functioned well, it lacked the warmth, attentiveness, and personalization that elevate a hotel stay from good to exceptional.

If you’re looking for a conveniently located property with a solid baseline of amenities, this hotel delivers. But if you’re expecting a truly luxurious, service-driven 5-star experience, you might find it a bit underwhelming

Leisure Partner

8/10

Excellent

03 Jun 2025

Daniela

We encountered few bathroom maintenance issues which luckily did not spoil our stay there. Overall including breakfast it didn't seem as excellent value for money. The staff was very friendly.

Partner

10/10

Exceptional

11 May 2025

Barbara Bella

It was a delight staying here. I had a lovely, large room with a modern bathroom. Plus there was air conditioning which is rare in Europe. It was within easy walking distance of the old town. The staff were all friendly and helpful.

Leisure Self

6/10

Pleasant

04 Jan 2025

Paolo

Good but not a 5-star experience

The Hotel is situated in a wonderful spot with a fantastic sea view. You can tell it was a top place when it was built but now it seems a little outdated. The rooms are comfortable with nice linens and a great shower. However, some details are inadequate for a presumed 5-star Hotel. Some examples: no face tissues in the bathroom, no extra pillows with different height (the 2 in the bed were too low to be used singles and too high to be used doubles). Another sub-par experience was breakfast: cold fried eggs (pre-cooked), cold cuts not fresh and not high quality, no sausages, no freshly squeezed orange juice, etc.

In summary a good stay, but it should have been better for the fame and the price.

Friends_and_family Family

10/10

Exceptional

10 Oct 2024

Julie

Friendly helpful staff. Good restaurant. Great location, with fabulous outlook and views. Very clean, spacious rooms. Big balconies. Decent breakfast with lots of choice. Huge pool. Nice outdoor bar. Easy parking. Some tired furniture and carpets could do with refurbishment. More furniture required in larger rooms. Pool area could do with more landscaping and planting. Indoor bar area very small.

Leisure Partner

10/10

Exceptional

19 Sep 2024

Karen

Relaxing stay

Lovely hotel and friendly staff. We were 1/2 board sea view room all was perfect. Great sunsets location. Lovely hammam overall a very relaxing stay

Partner

10/10

Exceptional

27 Aug 2024

Nada

We’ve just had 9 days at this beautiful hotel in a double superior room with balcony overlooking sea and pool. Room was large, modern and clean. Lovely large bathroom with complimentary products and hairdryer. Mini bar and safe also. Huge storage / hanging space in wardrobes. We asked for a rollaway bed for our daughter which was kindly provided.
All staff were lovely and very helpful. Pool is large with plenty of sun beds and never an issue finding one no matter what time we went to the pool (opens at 10). We hired a car and always able to park near hotel or in their small car park.
Walk to old town is a gentle 15 min stroll along the stunning seafront road with market sellers at night, bars and restaurants en-route too.
Overall a wonderful stay in beautiful Alghero and will surely return to this hotel.

Leisure Family

10/10

Exceptional

19 Aug 2024

Tonino

A great property to stay in Alghero.

Business_and_leisure Family

2/10

Poor

18 Aug 2024

Lisandro

We don’t have AC in the room for the entire 4 nights and no water for 18 hours.

Leisure Family

2/10

Poor

17 Aug 2024

Ailadys

I don’t understand why this hotel it’s listed as 5 starts. We stayed one night without been able to shower because it did not have water. We had to sleep without flossing the toilet after everyone in the room used it. The AC did not work

Leisure Family_with_children

10/10

Exceptional

18 Jun 2024

moje

Thank you for making our trip so memorable.

Leisure Friends

8/10

Excellent

05 Sep 2023

Brenda

Comfortable and centric hotel

We stayed for a night and it was great. The hotel looks a bit dated but the stay was comfortable.

Friends_and_family Family

10/10

Exceptional

06 Aug 2023

Tonino

Greta property with easy walking distance .

Leisure Family

8/10

Excellent

06 Sep 2022

Verified traveler

Far from 5 stars

Overpriced room with an amazing view but outdated furnishings and air conditioner that didn't work, even after being\"fixed\". Worst bed I've slept on since camping on a roll out mat 20 years ago. Restaurant and bar service were great when available. Disappointed we couldn't get a meal at the hotel at 9.25pm, informed that the restaurant closes at 9.30pm, which I'm sure most would agree is a little too early for a European summer, particularly when there is no room service available. Location made up for many of the hotel's shortcomings.

Partner

10/10

Exceptional

24 Jul 2022

Christopher

Exceptional staff. Great service. Great room. The breakfast is terrific. My family and I had a fantastic experience.
Gym leaves something to be desired and there is a lawn beyond the pool area that looks unfinished. Given how great this hotel is overall, I’ll give them the benefit of the doubt that the lawn is probably a project in progress and will look very different sometime soon.

Leisure Family_with_children

10/10

Exceptional

02 Jul 2022

Robert

Perfect break, will defo return.

This was an amazing hotel, perfect location. This was a excellent stay.

Partner

6/10

Pleasant

07 Jun 2022

Elizabeth

Beautiful place. Beautiful food and pool.
Service great.
Terrible pillows and really uncomfortable beds.
The room was really really hot! So rooms with a view are on fire, way to hot for us in room and seemed this couldn’t be fixed, aircon not great.
So for 5 star bit dissatisfied with a fee things sadly

Partner

10/10

Exceptional

31 May 2022

Ian

The Carlos V Hotel is one of the most brilliantly located properties in Alghero, it's right on the sea front, with amazing Mediterranean views it's in a relatively quiet residential area so total silence (and amazing sleep) in the night time.

The facilities are wonderful: our room was huge, with nice added benefits like bathrobes, slippers, quality toiletries, bottled water (still & sparkling) provided daily. Cleanliness was incredible - the hotel obviously has high standards - this was one of the cleanest hotel rooms I ever stayed in.

The staff are wonderful, very friendly and accommodating - especially the reception staff .

Food - we didn't avail of breakfast or the half board evening meals... but we did have lunch in the poolside bar a few times, and it was excellent quality, and reasonably priced. They also have a fantastic wine list!

Leisure Partner

4/10

Poor

13 Sep 2021

Ronan

Experience Ruined by Financial Error

This is a very well kept hotel in a beautiful location, and I literally had no complaints while staying there. However, upon returning to my home country, it transpired that Smy Carlos V Alghero had charged my credit card (presented on check in) for the two night stay, despite me having prepaid using my debit card upon booking. Honest mistake, I assumed, and quickly made contact with the hotel's reception and accounts department. I received a couple of emails from reception to the effect of \"we're working on it\" and almost two weeks later, and without any correspondence, I noted that I had been refunded a sum of money similar to the amount charged to my card, but not the same. When I sought answers from the hotel, they did not reply to my email some six days ago. All I wanted was clarity and fairness, and they declined to provide it. Even when I made it clear that I would be forced to leave a negative review unless they at least had the decency to explain their mistake, they chose not to respond. In summary, this is a beautiful hotel with courteous staff, but I have been left extremely disappointed with the lack of transparency they have provided regarding a financial error on their part.

Partner

10/10

Exceptional

03 Sep 2021

Ilan

Great experience

It was a great experience. Thanks for everything.

Partner

10/10

Exceptional

07 Aug 2021

Verified traveler

Good hotel!

Leisure Family

10/10

Exceptional

18 Sep 2020

Kathryn

Great Hotel

This was a great hotel, very relaxed. Not too far , 15 minutes, walk to town and a very pleasant walk. Just across the road are lovely spots to go swimming off the rocks as well

Self

6/10

Pleasant

11 Sep 2020

Claire

Not what I would call a five star hotel. Hotel bedrooms a bit dated and pool area needs refurb, garden very bare and wall needs painting. We found the staff on reception unhelpful, asked about car hire one day and the lady rang the car company asked if they had the car we want, they said no and she just hung up without asking us if we would like a different type of car. We also got a telling off/threatening letter in our room for using our own iron. We didn’t appreciate the tone of the letter. No tea/coffee facilities in room unless you pay per week. Best thing about this hotel were the friendly breakfast staff, thank you. Breakfast was just average however with not much choice. Being honest I have stayed in much better 4 star hotels and won’t be back to this one.

Leisure Partner

10/10

Exceptional

17 Aug 2020

Verified traveler

Great hotel, very good location, comfortable rooms, excellent breakfast.

Leisure Partner

6/10

Pleasant

27 Oct 2019

Verified traveler

Ideal for business, less so for families.

This hotel is beautiful if you don’t look too deeply. The facilities were nice, especially the roof top lounge bar. And dinner at the restaurant had refreshing vegan/vegetarian options that were well-prepared after heavy meals outside. But, the room was not up to expectations. It was not dirty, but not fully clean either with a layer of dust on the kettle. And the “family room” is a regular room with rollaway bed. Finally breakfast was weird...on the first day they forgot to heat the coffee and another day they didn’t heat the hot plates under the scrambled eggs and forgot to put the bread out. I get the feeling the team was just tired and didn’t want to be there at that time. And finally, while the walk to the old town is gorgeous, it’s not something you want to do multiple times a day. But, there is nothing near by, so it’s walk or eat at the hotel. If we came back, we would consider other options. Yet, I can imagine that business travelers would like it.

Friends_and_family Family

10/10

Exceptional

22 Oct 2019

Emma

It was bliss, out of season so a little quieter but that’s our preference :)

Beds comfy, short walk to town and home to walk off the yummy food and wine... just a lovely lovely place!

Partner

8/10

Excellent

17 Oct 2019

Verified traveler

Carlos V

Balcony view is spectacular. Walking distance from city centre.
Breakfast is a bit unvaried. Coffee service is much too stressful.

Partner

8/10

Excellent

20 Sep 2019

Verified traveler

The staff were very nice n helpful. No room service as described n not allowed to take food to your room

Leisure Partner

10/10

Exceptional

09 Sep 2019

Verified traveler

Excellent hotel with amazing views. Polite & helpful staff. Thank you!

Leisure Partner

10/10

Exceptional

28 Aug 2019

Verified traveler

Lovely location, very welcoming staff, good facilities available. Rooms are a good size and good selection of drinks in the fridge with soft drinks replenished daily for no charge. U fortunately, no tea or coffee making facilities in our room. Air conditioning didn’t go quite low enough for me but overall loved the hotel and would definitely use it again if we went back to this area.

Leisure Partner

10/10

Exceptional

20 Aug 2019

Mel

The hotel had amazing breakfast and a beautiful beach/swimming pool view

Leisure Partner

10/10

Exceptional

12 Aug 2019

Verified traveler

Lovely hotel that was both quite and relaxing. The level of cleanliness was very good both inside the hotel and around the pool area. View from the bar terrace was stunning and a great place to have a drink at sunset. Would stay again.

Leisure Partner

10/10

Exceptional

12 Aug 2019

Hannah

Great 4 night stay

Just returned from a great 4 night stay at the Carlos V. We had an Executive Garden View Room - large room with balcony and ensuite with bath and shower, large sink area, robes, slippers and toiletries. Enough storage for two, minibar which included free soft drinks replenished daily plus kettle, broad tea and coffee selection. Bed was huge as was two singles connected together as is often standard - no an issue for us. Nice firm mattresses and extra pillows. Aircon controllable in the room and working perfectly.

Breakfast was a wide buffet selection of cooked and continental - fruit, meats and cheeses, pastries, bread, pancakes, omelette station - you name it they had it. Coffee's made to order (the espresso was nice and strong!) and efficient service.

The pool is a saltwater pool which was always a great temperature - cool enough for a refreshing dip but never cold. Manned all the time, pool towels provided on exchange of towel tokens. Loads of sunloungers and parasols and there were always beds available. Pool bar was great - drinks reasonable and wide selection. Nice lounge furniture and great views.

Didn't try any of the restaurants apart from breakfast.

Had a great stay and would definitely recommend and stay here again.

Partner

4/10

Poor

12 Aug 2019

Verified traveler

This is not a 5 star hotel. More like 3-4. After travelling all day and arriving at the hotel about 3:30pm, we were told no food was available until the restaurant opened at 7pm. No room service, nothing.
Rooms basic, beds are hard, toiletries are in dispensers on the walls. Great view from the terrace out to sea - just don't look right towards the run down flats/buildings that overlook the pool.
Reception staff did their best to help us when we wanted to check out early but there was no one with any authority to change our reservation and it took over 24 hours to check out. Crazy.

Leisure Family

10/10

Exceptional

12 Aug 2019

Roy

A fantastic hotel.

This is such a great hotel.
The staff are lovely, our room was so comfortable and cool after a hot day and the breakfast was just superb, even down to the pancake machine!
There was nothing we could criticise in this hotel and out of all the hotels we have stayed in, this is up there with the best of them.

Partner

8/10

Excellent

10 Aug 2019

Verified traveler

AC in rooms was barely adequate, particularly for sleep. Also rooms heated while you were out in a beach environment while AC could not run because you were only given 1 room card. Hence you returned to a heated room. On a more fussy note, breakfast, which was generous, would have benefited from an expresso machine so that you did not have to seek out the staff for it constantly for us coffee lovers. Overall, a very pleasant visit.

Leisure Friends

10/10

Exceptional

30 Jul 2019

Verified traveler

Super hotel

A few problems with daily housekeeping but these were sorted quickly.
Overall a fab experience. Amazing view from lovely top floor room; fantastic large, clean pool and great breakfasts. Would definitely go again and would highly recommend

Partner

6/10

Pleasant

19 Jul 2019

Verified traveler

The rooftop restaurant was lovely but the bar area was drab and the staff were generally not friendly- also the rooftop restaurant was closed twice whilst we were there which was disappointing

Leisure Partner

8/10

Excellent

11 Jul 2019

David

An ideally situated hotel.

We had a very enjoyable stay. The hotel is
is clean and friendly. It’s situation in relation to the town is perfect for our needs. The pool is great.
The maid service was acceptable but we had to contact hotel services twice for items that should have been left. We were also charged even though we had prepaid. A situation sorted out but did cause concern at the time.

Partner

10/10

Exceptional

08 Jul 2019

Verified traveler

Welcoming resort style hotel. Very quiet location with nice pools

Leisure Family

8/10

Excellent

07 Jul 2019

Verified traveler

Good location
Not 5 star
Bed uncomfortable
Wardrobe not suited for hanging dresses
Limited bar snacks at lunchtime
Cold plates in restaurant at breakfast

Leisure Partner

10/10

Exceptional

03 Jul 2019

PIERRETTEETROBE

EVERYTHING,THE STAFF IS JUST WONDERFUL...…..THE SITUATION OF HOTEL,,,,,THE VIEW FROM THE ROOM
THE BUFFET BREAKFAST IS AMAZING,,,,,THE FOOD AT RESTAURANT TASTY AND DELIGHTFUL

Leisure Partner

8/10

Excellent

29 Jun 2019

Verified traveler

Good to have a tennis court ! Good breakfast and great view from dining room for dinner. Free soft drinks in room a nice touch. Large saltwater pool with plenty of sunbeds.

Leisure Partner

10/10

Exceptional

27 Jun 2019

Verified traveler

Perfect location , easy check in . The most amazing pool . The breakfast was superb . Staff very nice and helpful

Leisure Partner

10/10

Exceptional

25 Jun 2019

Verified traveler

Staff were very good , facilities very good . Pool and pool area amazing . Breakfast was particularly good . Location was perfect and good parking .
Would highly recommend it

Leisure Partner

10/10

Exceptional

21 Jun 2019

Verified traveler

Comfortable, reasonably modern facility, just a relaxing 15 minute stroll from the old town on Alghero

Leisure Partner

10/10

Exceptional

30 May 2019

edward

A Luxury hotel with many amenities

A truly 5 star hotel with exceptional views

Partner

10/10

Exceptional

17 May 2019

Richard

Great experience in Alghero

Amazing view, staff, and hotel! Thank you!

Partner

10/10

Exceptional

07 May 2019

Verified traveler

Staff were friendly & fantastic & attended to our every need & went all out to make a birthday celebration very special during our stay.

The spa was first class & not what you'd expect in a hotel spa.

Thank you for a fantastic time

Leisure Friends

10/10

Exceptional

24 Oct 2018

Leigh

Beautiful luxurious hotel in a stunning location

Beautiful hotel on the outskirts of the old town, great salt water pool and lovely staff right on the sea front. The old town is a 15 min walk away but that’s perfect to work up an appetite for dinner at the many great restaurants in the old town and then walk it off on the way back to your room. The spa is €25 per person for 2 hours use and is top class and really relaxing. The only thing I would say is that if you are elderly or have a disability the pool isn’t ideal as you do have to enter it via ladders, this was no issue to us but I couldn’t recommend it to my parents for this issue alone. For everyone else the hotel it perfect though

Partner

10/10

Exceptional

19 Oct 2018

Verified traveler

Wonderful Stay

Wonderful Hotel,Lovely Breakfast,Lovely Staff.Lovely place.
Spar facility to expensive.

10/10

Exceptional

17 Oct 2018

Sarah

Good Clean Hotel

Very nice hotel and in an ideal location. Walk into Alghero town was about 15/20 mins which was fine. Alghero was packed full of restaurants and the little lanes area was very quaint. Hotel room was very clean and we had an excellent see view as ordered. Breakfast was plentiful and the cooked to order omelettes were very tasty. The only downside of the hotel was lack of a lounge area to have a nice drink and perhaps a piano or music playing as when it was raining we had no central spot to go to. There is of course plenty of outside space to have a drink but in October we were limited!
All staff were very helpful and good at their job - no request was too much.

10/10

Exceptional

14 Oct 2018

Ham

It was near water and also near town. Staff was friendly and helpful

10/10

Exceptional

14 Oct 2018

John

Carlos V Alghero

First time visit. Really enjoyed ourselves. Will definitely visit again.

Partner

10/10

Exceptional

01 Oct 2018

Frank

Family break

Fantastic hotel, lovely staff, def would go back

Family

10/10

Exceptional

13 Sep 2018

Andrew

Exceptional

Exceptional hotel, location, service and value for money

Partner

10/10

Exceptional

06 Sep 2018

Carmen

1-Excellent location within 15-20 min walk to the historic center. The tourist train pass in front and stop in the hotel
2-Big room with AC and very clean, and beuatiful installations and amenities
3-Excellent breakfast buffette
4-Beautiful ocean view
5-Free Parking available
6-Excellent Customer service

8/10

Excellent

30 Aug 2018

Kb99

The Hotel is in a decent location. Great views from room with sea side view. Up the street there are some run down buildings. 15 min walk to Alghero old city which is beautiful at night.
The hotel should take care of the landscaping in front of the hotel and the parking lot. It’s very bad. The bar staff needs training-not friendly at all. Some of them are rude.

10/10

Exceptional

29 Aug 2018

jacob

Modern hotel with great views

The hotel is in a great location for pleasure travelers. It overlooks Alghero’s bay (a perfect spot to view amazing sunsets) and it’s a short walk to the historic centre. We will definitely stay here again.

Partner

10/10

Exceptional

21 Aug 2018

Pam

Wonderful view, close to town & friendly helpful staff.

8/10

Excellent

16 Aug 2018

Verified traveler

Very good hotel but maybe not 5 star

Stayed for 16 nights in an executive sea view room. Suited us as we were looking for a quiet, relaxing holiday and this hotel provided it. Not up to the 5 star hotels we've stayed at elsewhere, but not an issue for us. Suitable for couples and families with young children, but probably not those with teenagers.
The room was large with a balcony overlooking the pool with a sea view from the 4th floor. Maid service was generally good, aircon excellent and very quiet. Free soft drinks and water restocked every day. Wifi slow at times, particularly late afternoon and early evening. TV had limited English language programmes (mainly news).
Pool was very good with efficient attendants. Peak season, so difficult to find a spot with umbrella around the pool if you turned up after about 11am, but the staff were very good in helping.
Didn't try the restaurant in the evening, although others said it was very good. So many restaurants in the town to try and the 10 to 15 minute walk in the evening into town was a nice way to end the day. Breakfast was very good - we had plenty of choice, so didn't get bored with the same food over 16 nights - just make sure to ask the staff for coffee and avoid the coffee on display.
If we ever return to Sardinia, we would be very happy to stay at this hotel and revisit Alghero again.

Partner

10/10

Exceptional

13 Aug 2018

Frances

Must stay

Absolutely perfect. Beautiful hotel in immaculate condition. Most friendly staff who were genuinely happy to be at work and chatting to us which totally enhanced our stay . Cannot fault this place . Fabulous cappuccinos at breakfast, order with waiter for top Italian coffee ( not from machine ). Fabulous city to visit .

Partner

8/10

Excellent

02 Aug 2018

Linda

Nice hotel close to town and beaches

Good hotel, with good facilities and lovely pool area. Pool staff could be a little friendlier. Sitting in the bar area for lunch you get given plastic cuterly and food isn’t great - not really the 5 star service you would expect. I can’t comment on the restaurant food as we went out for dinner every night. But breakfast isn’t great either. After 5 days of eating the same thing, I was read to leave. There’s zero variety, not even of fruit and cakes.
Location is fantastic and there’s free but limited parking.
Pillow are very thin and slightly uncomfortable, bed is a little bit on the harder side but I guess that’s personal preference.
This hotel would probably be a 4 stars anywhere else in Europe. But we had a good time.

10/10

Exceptional

02 Aug 2018

sandra

Memorable

Wonderful experience. Exceptional service, My husband celebrated his birthday whilst there and the hotel delivered a bottle of champagne to our room. Totally unexpected and a very nice touch. Would definitely recommend this hotel. Not one glum face among the staff. Also the restaurant had an amazing view .
Very special experience.

Partner

8/10

Excellent

27 Jul 2018

Verified traveler

Lovely position with beautiful views

Stayed for 5 nights , very comfortable bed.Room didn’t have iron or kettle with tea/coffee making facilities which would have been nice, however all soft drinks & bottled water were replenished daily free of charge.
Lovely for adults but not recommended for children as no facilities for them play area table tennis etc.Lovely peaceful pool area.
Best meal we ate was in the hotel restaurant !

8/10

Excellent

04 Jul 2018

Verified traveler

Nice hotel good locatipn

Really enjoyed my stay in Alghero and couldn’t fault the staff at this hotel

10/10

Exceptional

03 Jul 2018

Peter

A week in Alghero, Sardinia

Stayed for a week at the Carlos V Hotel in late June 2018. Reception upgraded us to an executive room with pool view which was a bonus that obviously helps paint a positive picture for this review.
Doesn't matter which room we stayed in, found the hotel really clean with friendly staff.
Location was fine - a short walk (15 minutes) along the promenade into the old town and restaurants.
We had a hire car and took a couple of drives up into the hills and along the coast to the Caves of Neptune. Without a car, there are boat tours along the coast and to the caves.

10/10

Exceptional

26 Jun 2018

jules

Fantastic hotel in a great location

The hotel is superb, the rooms are spacious, everything is spotless and the service is wonderful. The staff, without exception, were friendly and diligent. It’s a 20 minute walk into the old town where there is a great choice of restaurants but if you don’t want to walk there is an excellent taxi service and a bus.

10/10

Exceptional

18 Jun 2018

Billy

Fantastic hotel staff food cleanliness first class . Restaurant overlooking the sea serving a varied menu both at lunchtime and evening five star. Thoroghly enjoyed our stay not ones for sunbathing but the pool area was vrry good.

10/10

Exceptional

07 Jun 2018

Howard

Nice Hotel with Friendly and Helpful Staff

The staff were very friendly and helpful. Well appointed bedrooms which included free bottled water and soft drinks. The 10 euro weekly kettle and drinks service was also well appreciated. Restaurant was quite good.

We would have preferred a slightly softer mattress and it was a shame that the Astra-turf bordering our balcony was a little grubby and weedy !

Overall, I think we would use again if we visited Alghero again.

8/10

Excellent

06 Jun 2018

Marius Greve

Very nice hotel

Generally a very nice hotel, the only exception was all the small flies on and around the balcony and on the curtains. Nice pool, good food and excellent service.

Partner

8/10

Excellent

04 Jun 2018

Jessica

Perfect location

Decent hotel, but not worth its 5 star rating. It's more like a 3-star hotel with good amenities. We used the pool and gym, which were okay. We tried to eat in the restaurant one day, but left after 25 minutes as no one came to take our order. We even asked to order, but service was not very good.

The hotel is located about 15 min walk from the old town. It's a really nice walk with market stalls at the weekend. There is no beach nearby, but we walked about an hour each day to get to the Maria pia beach.

We will come back to Alghero, but will stay in a different hotel next time.

Partner

10/10

Exceptional

28 May 2018

Mark

Top Hotel

Our experience was excellent. We stayed in a sea view room and had bed and breakfast accommodation which was perfect for our one week trip. The staff were excellent professional and very friendly. The hotel is ten minutes walk to the town along the sea front and the restaurants in Alghero are top quality 'La Saletta' is worth a special mention it was outstanding.

Friends

10/10

Exceptional

27 May 2018

Lizzie

Excellent staff, always polite, professional and accommodating. Good location and facilities. Definitely will return. Overall fantastic week staying here.

10/10

Exceptional

21 May 2018

Verified traveler

Very convenient, clean and comfortable. Good outlook and copious breakfast.

Partner

8/10

Excellent

02 Apr 2018

Verified traveler

Easter Week 2018

Stayed during the Easter week of 2018. The hotel had only been opened for about a week since their off-season shutdown. We were one of the first guests their and it got steadily busier during the week but still fairly quiet. The hotel is in the middle of a renovation and there is work going on the front of the hotel. Pritty impressive work inside and out. Please note the pool is only open from May to September.

We booked a executive pool view room but since the pool was closed and drained out it wasn’t much of a view. Fortunately just as we put our bags down in the room we got a call from reception saying did we want to change rooms to one slightly smaller but at the from of the hotel with a proper sea view. We did change and thank you to the gentlemen for that, it made our holiday, see the photos below.

The breakfast was great, we are vegitaians and it catered well for us, plenty of fresh fruit, juice, pasteries, bread, cereals..... you won’t leave breakfast hungry. Also the restaurant offers quit a few vegitarian/vegan options on the menu, quiet progressive I thought.

The hotel is a 20 min walk from the old town in Alghero. You can take the sea front walking path from the front of the hotel all the way there. You can get buses to Bosa (scenic fishing town) or Capo cassia (Neptune cave / cliff side stairway) from outside the ticket office by the park on Via Catalogna. Also you can catch the ALFA bus for the airport to/from here.

In Easter see the processions.

10/10

Exceptional

24 Oct 2017

MITCH

Fabulous hotel

10/10

Exceptional

01 Oct 2017

Alexandra

Lovely hotel with incredible views

When we were driving towards the hotel we were admiring this lovely building on the coast overlooking the cliff and soon realised it was actually our hotel and were so pleased!

We arrived at 10.30 and check in was very quick and easy. Our room was extremely spacious and clean with a beautiful bathroom. We were slightly disappointed that there were no options for late night food as we had been travelling but this wasn't an issue.

Breakfast was incredible and looked just like the pictures. Omelette bar, croissants, English breakfast, fresh pancakes and more!

We didn't spend much time at the pool but on the day we did we ordered drinks which were brought to us poolside with a selection of complimentary savoury pastries which were delicious. For my coeliac boyfriend he was disappointed as all the lunch time snacks were sandwiches etc and so there wasn't anything for him. Definitely something which can be improved. Slightly disappointing but again as we weren't often at the pool, it wasn't really a problem for us.

Our return flight wasn't until 10pm. We checked out early and the hotel allowed us to leave our bags in a storage room and they also allowed us to book a room for 6pm to shower and get ready after our day out free of charge. This was so helpful and allowed us to thoroughly enjoy our last day and get refreshed before our flight.

Amazing hotel with great staff!! Would definitely go back and recommend to friends.

8/10

Excellent

12 Sep 2017

Stuart

Lovely hotel. Great staff.

Had a great week at Carlos V. Superb Location for the Old Town which was a 10ish minute stroll away. Nearest sandy breach approx 40 mins stroll but walking past the harbour is a good distraction and the 40 mins feels like 20.
There is a large pool with a great terrace and bar next to it. Ideally a greater choice for lunch/snacks would have been on offer other than some very bland looking ham sandwich and paninis that could have been made days ago! The only real iron for lunch is in the formal dining room, tho was very good and not too expensive - if you chose carefuly. Breakfasts were excellent. We are out every night so can't comment on the evening meals. 5* may be stretching it a bit but def a good 4. Gym was well eqiipped. Spa still under construction.
Would definitely recommend spending the extra if possible on tbe executive room with sea view. Spectacular sunsets to be seen and amazing views to wake up to!

8/10

Excellent

10 Aug 2017

katherine

Very comfortable hotel. Lovely pool.

Very clean hotel offering lovely breakfast. Great pool. Pleasant walk to picturesque old town.

10/10

Exceptional

07 Aug 2017

Alfredo

Nice clean hotel close to town staff was courteous and helpful You need to take a ahort bus ride to get to a nice beach The beach near hotel has too many rocks but a fantastic view

8/10

Excellent

22 Jul 2017

T.G

nice hotel great staff

great hotel ,nice pool,gym,great breakfast .staff were very nice and accommodating,our rooms were maintained by Angela and Maria loved them.antonio at the front desk was amazing went out of his way to help us if it weren't for him all my electronics would not have made it to the airport love him.dave at the pool bar was wonderful.my one recommendation to the hotel supervisors would be ease up on your staff and they will work happy.definetly will come back