Name: Turi Beach Resort
Address: Jl. Hang Lekiu, 140, Batam, 29465, ID

10/10

Exceptional

19 Mar 2026

Irene

Beautiful expanse of the sea and very breezy, unlike the neighbouring resort on its left. I enjoyed the water activities and the quiet environment

Friends_and_family Friends

10/10

Exceptional

23 Feb 2026

Henry

Everything was great, from location to customer service and location

10/10

Exceptional

14 Feb 2026

Stuart

Room was big with lovely sea views.

Leisure Partner

6/10

Pleasant

26 Dec 2025

Vienna

Room is great, all 3 rooms booked had an ocean view and a cold aircon. Note that you can see container vessels and Singapore in the horizon and you can’t really swim in the ocean only the swimming pools. Also note that jet ski fumes can be smelt throughout the day which is a bit nauseating and off putting when trying to relax by the pool.
Pool is clean, we watched the pools be cleaned daily every morning. But bar pool is closed/abandoned.
Jetty bar and jetty was both closed which was a shame cause they advertise this heavily and was a major reason for us choosing this resort.
Overall the place is dated and not well cared for, which is a shame because it has a lot potential.

Leisure Family

2/10

Poor

11 Dec 2025

Christian

old, not clean, not maintained, bad breakfast.

Leisure Friends

10/10

Exceptional

14 Nov 2025

WILHELMUS

Breakfast wide choices , and rated good

Leisure

10/10

Exceptional

10 Sep 2025

WILHELMUS

Great place , fantastic ocean view. Easy access to pools , water sport facilities, dining, masssage. Friendly staffs. Also included day to city is also convenient and easy to do.

Leisure Family

10/10

Exceptional

30 Aug 2025

yusni

I simply love the place actually...our room no. 115 was just perfect n clean. We enjoy d the stay, the food, the spa n the water sports available.. Just a little something to highlight Abt their spa...massage and the masseuse were good but...the place lack of the smell of being in a spa...aromatic smell n calming music adds to the experience. We come across the spa centre by chance while looking around the place. Didn't know it was operating until we stepped in to ask... They should have put up some calming music and aromatic fragrance.

Leisure Friends

8/10

Excellent

28 May 2025

Graham

relaxed feel

Business Self

4/10

Poor

20 Apr 2025

??

There're many flies in main dining reataurant due to open air.
Some of the morning buffet is not fresh.
The room where we can see the ocean without any obstracts is very nice.

Leisure Family

8/10

Excellent

14 Mar 2025

Min Min Myo

Nice and relaxing for our family stay.
Staff are friendly and helpful.
There was a smell when entering to the room, but disappeared after aircon started working.
Our rooms beach front- very nice location

Breakfast was less impressive than we expected.

Friends_and_family Family

10/10

Exceptional

22 Feb 2025

Keith

Awesome 👌

Leisure Partner

10/10

Exceptional

01 Dec 2024

Damien

Showing it's age but still a very good experience and stay. Stayed at the beach front villa. Sound of the waves was very relaxing and calming

Leisure Partner

10/10

Exceptional

22 Oct 2024

Masnor

Rest and relax

Beautiful, clean and quiet room with sea facing big balcony. Since the room seated on a hilly area, the hotel provides buggy services 24/7 if required.
There’s 2 swimming pool and a beach nearby.

Partner

10/10

Exceptional

28 Jul 2024

SHAWN

Good view

Friends_and_family Friends

6/10

Pleasant

28 Jul 2024

Kevin

Whole resort had a power trip.. but resolved within 10mins.

Leisure Partner

6/10

Pleasant

14 Jul 2024

Shaikh Othman

Nice propery set up but need lots of maintenance to upkeep the place... too aged and old.

Leisure Partner

6/10

Pleasant

07 Jul 2024

Kery

This is a budget friendly resort to stay at. It has two pools, an older pool and a new pool. It has at least three restaurants, we had a bad experience at the Japanese restaurant, but overall the food is ok at all of the restaurants. The breakfast buffet is good, except the coffee pot doesn’t seem to get cleaned out between each refill and the coffee is very burned.

Our room had quite a few roaches and ants by the second day, but we were able to switch rooms when we requested it. The rooms are a good size and the bathrooms are big. The room we switched to appeared to be roach free.

Massages are ok but not sure if the massage therapists are skilled, every massage felt
Like a long shoulder massage.

Great place just to lay by the pool and Relax.

Leisure Friends

4/10

Poor

26 Jun 2024

toshiyuki

don’t have convenience shop

Leisure Self

2/10

Poor

24 Jun 2024

Kozue

I’m satisfied with beautiful beach, good facility, and good food. However, there are no place to eat or shop outside so needs to dine within the facility yet cafe and restaurants there are so expensive. The place is the same as fancy cafes in Singapore.
What’s more, the breakfast buffet on weekend is too crowded. The staff cleared the seat I was taken while I was in the long queue of egg stand and gave it to others. Then first, they offered a big sharing table to share with a family. I was so disappointed. In addition, they ringed my room to disturb twice though I put Do not disturb sign and slept. One time for clean up, second time for wrong room dining delivery.
I guess I just was unlucky there since except these experiences, the staff is professional and nice. If you are okay with the food price, it’s great place to relax.

8/10

Excellent

20 Jun 2024

Muhammad

Nice cozy place with a nice beach view.

Cannot go for a swim at the swimming pool after 5pm as there will be no lifeguard.
No nearby food places besides the in house restaurant, which is pricey.
Need to wait awhile for private hire as the place is secluded.

Overall a pleasant stay, staff are very nice and friendly.

Leisure Family

10/10

Exceptional

19 Jun 2024

Pegan

Tranquil and peaceful. It would be great if the resort reinstate the karaoke room!!

Leisure Family

8/10

Excellent

27 May 2024

Htet Myo Myint

Limited dining and transportation allowance

10/10

Exceptional

05 May 2024

William

Best beach resort in Batam. Beautiful beach. Amazing breakfast. Super friendly staff .

Leisure Partner

10/10

Exceptional

18 Mar 2024

Annette

We love the relaxation we have there! Great room and balcony, and the staff is friendly and wonderful. Best breakfast too!

Leisure Partner

8/10

Excellent

13 Mar 2024

Chin

Overall, good for families who want a short getaway. Food served is fantastic - breakfast is fresh and has a good range; teppanyaki restaurant and the in-house cafe serve excellent, tasty food. Rooms are spacious. Water pressure and heating in the bathroom are great. Staff are friendly. Housekeeping response is reasonably fast. But facilities and room can be improved - a little old & dusty with spider webs at corners; toilet bowl was clogged but fixed within the hour; linen and pillows have a used smell. Pools are fun but the waters are a little murky, and should be cleaned and filtered better. The beach has a lot of washed up trash and natural sea debris - a pity, especially for children looking for a safe and clean stretch of beach to do sand play - perhaps the hotel should clean it up regularly and tourists/guests should also be responsible to clean up after themselves.

Leisure Family_with_children

10/10

Exceptional

28 Feb 2024

Zephyr

The resort was quiet and secluded, a good place to unwind and detach from the hustle and bustle of city life. The staff were welcoming and friendly especially the masseuse. So good were the massages that we went twice.

Although it looks like it needs a fresh coat of paint and some maintenance, the amenities worked as intended. The only complain was the smell from the toilet as there isn't a vent to suck out the bad odours.

Leisure Partner

10/10

Exceptional

21 Feb 2024

Fai Oi Cecilia

The beach is clean and all the staff are very friendly and helpful whenever you ask them for how to get to the nearest town.

Leisure

10/10

Exceptional

01 Jan 2024

Yadav

Breakfast and dining too bad

8/10

Excellent

19 Oct 2023

Le

Friendly staff. Tranquil Environment.

Leisure Friends

10/10

Exceptional

01 Oct 2023

Lauren

Nice overnight weekend stay

Nice single night stay, room was big, staff were all friendly and view from the room was lovely. Few different bars for different vibes, Would visit again!

Self

10/10

Exceptional

14 Sep 2023

Lynda

Turi beach hotel is perfectly positioned on the beach.
The staff are so helpful and smiley. We were picked from Nongasura ferry, by a complimentary shuttle bus.
It's so peaceful and relaxing, we virtually had the beach to ourselves.
We loved Happy hour on the Island bar, with perfect views. Although the menu is limited, we chose to eat there each night.
The menu could be repetitive if you were there for long, but we always found something we liked.
The breakfast was good and plentiful. The rooms are spacious, with daily cleaning and towel change.
This is our second visit, the only reason we wouldn't return, is because the world's a big place!

Leisure Partner

10/10

Exceptional

23 Aug 2023

Pegan

Bedsheets are clean. Resort sun the pillows, no odour. Groves in toilet are clean.

Leisure Family

10/10

Exceptional

11 Aug 2023

Goh

nice view and beach

Leisure Family

10/10

Exceptional

07 Aug 2023

Jiang Kunrong

Nice and natural beach. Good breakfast variety. Spacious rooms.

Leisure Partner

10/10

Exceptional

30 Jul 2023

Toshihiro

The view from room balcony, variety of pool facilities, and hospitality service quality ware quite impressive. The entire resort facilities are little dated though. Definitely somewhere I can recommend.

2/10

Poor

09 Jul 2023

Anand

It wasn't well maintained and our room was taking apart.

10/10

Exceptional

02 Mar 2023

george

Beautiful, unique property and easy to get around. The room was clean, had plenty of indoor and outdoor space. We especially liked the nice breezes, and the Island Bar. Would definitely visit again.

Leisure Partner

10/10

Exceptional

27 Feb 2023

Julie

A little slice of heaven

Hard to imagine Turi is less than an hour away from Singapore. The beaches are not as clean as we'd like, but this is a common problem plaguing the islands, and thankfully we didn't see much plastic waste. The resort itself is clean, the food great and the spa treatments fantastic. We'll definitely be back for more weekend getaways.

Partner

6/10

Pleasant

21 Jan 2023

Masafumi

No shampoo and conditioner was probably from previous guest. Loud music by the beach which annoyed others wanting quietness.

Leisure Family

2/10

Poor

15 Dec 2022

Lisa

Rat in your hotel room. DO NOT BOOK

DO NOT BOOK. 50% of facilities were not working, rat in the hotel room, hotel infrastructure is very shabby, hair of past guest was not cleaned. DO NOT BOOK.

Friends_and_family Family

10/10

Exceptional

06 Dec 2022

MOHAMAD FAIRIZ

Service is excellent. From the reception to the bellman and even room service. Staff are friendly and helpful. Love it

Leisure

10/10

Exceptional

26 Sep 2022

Julaihabee

It’s an amazing resort for a quiet get away when you need to be away and relax. Staff were wonderful and friendly. It’s my 6th time to be exact and will definitely stay there again without hesitating.

Leisure Family

8/10

Excellent

29 Aug 2022

Verified traveler

Good

Quick check-in, bed was comfy, but many insects in room (but they provide spray) +, but overall enjoyed my stay :)

Partner

8/10

Excellent

21 Aug 2022

Linda

On a whole, the place was great!
Only thing I can say that need improvement is the gift shop, pretty much nothing there, and going into the town. A shuttle to and from town for a nominal fee would be better than paying Rs180000 EACH way for a taxi.

Leisure Partner

8/10

Excellent

18 Jul 2022

Mei Chee

It’s fine for 1-2 nights stay but the rooms should do some upgrade as it’s look under maintain and breakfast selection should improve (limited selection) but decent. Staff are friendly.

Leisure Friends

8/10

Excellent

12 Jul 2022

Tim

Some repair works are in progress which make some noise. Besides this all good.

Leisure Friends

8/10

Excellent

16 Jun 2022

Ankit

It's a beautiful property, but wish had more facilities. Considering everyone is recovering from the aftermath of covid lockdowns, they still did a great job

Leisure Partner

4/10

Poor

07 May 2022

Todd

This was a terrible experience for my family.

The good. It is a large resort with some good areas for pictures. We did enjoy the pools. The staff are friendly and smile.

The bad. We checked in and went to our room. The room is in major need of a paint job, the high ceiling in particular is supposed to be white but has black patches of dirt or mold. These rooms are old so don't expect a Marriott.

We arrived around 7pm so we went out to eat at the pier where the front desk said there was a bbq. They say we can but first we want to walk to the end of the pier and back. He says fine, come back and decide. We walked to the end of the pier and back in less than 10 minutes. Upon return, there was a different person at the front. They laugh when I ask for a seat, saying there is no room for me. Empty tables but they say reserved. I tried to explain but to no avail. We go back to the room to order room service. There is no menu. I call the concierge. They say they can read the menu to me. No, I want to see a menu. They tell me to go down and get one at the restaurant instead of offering to bring one. So I walk to the restaurant and get a menu. I tried to call to order and cannot get through so I walk back to order. Over an hour later at 9pm our food comes. Next day I reserve the bbq. We show and they can't find the reservation. They got the room number wrong. We ask front desk for mosquito repellent. They say go to store. We go to store they say go to front desk.

Don't go!

Leisure Family_with_children

4/10

Poor

06 May 2022

Saji

Not maintained properly and run-down situation. Not a very pleasant experience

Leisure Family

10/10

Exceptional

14 Mar 2020

Verified traveler

This is an easy getaway from Singapore -love it every time!

Leisure

10/10

Exceptional

03 Feb 2020

Jun Yin

Wonderful stay.

We chose the Tirta Premiere, right in front of the swimming pool and beach. Absolutely no regrets as it was a wonderful experience every morning to wake up to the sound of the sea and the ocean wind. Will definitely come back and choose the same room again if possible. Our stay was at the end of Jan so it wasn't as crowded as we expected. Timing is crucial if you are looking for a peaceful getaway. The only inconvenience was my request for late checkout. When the request was made the night before we were due to check out, front desk said ok and confirmed the price. We were told the next day that we still had to check out on time due to the room being booked already. I believe it was miscommunication but until today I'm still not sure on the late check out process. Overall the experience was still great, and we're planning a trip back soon with a late check out included next time.

Partner

8/10

Excellent

12 Jan 2020

Verified traveler

Beautiful resort with nature all around. Very kind staff as well. Only wish the beach was clearer water but it was monsoon season.

Friends_and_family Family

10/10

Exceptional

25 Nov 2019

Poh Choo

Great short vacation

Rustic, cozy and delightful.

Partner

8/10

Excellent

16 Oct 2019

Verified traveler

This hotel is such a gem! Great location with the sea view. Super easy to reach from Singapore. Less then 10min drive from Nongsapura Batam ferry terminal. Rooms very spacious. Bathrooms clean and seem recently renovated. Food was decent. Kids club room was well equipped with the toys. Price is very good. There are parts of the hotel that are a bit dated and as the hotel is surrounded by lots of greenery there were some ants in the room so have to be careful with food. 2 pools are very big, facing the beach. Sandy beach is just in front of the hotel. Overall, a great hotel. We will definitely go back!

Leisure Family_with_children

10/10

Exceptional

13 Oct 2019

Tong Heong

Awesome Getaway

It was totally amazing. From the shuttle service from ferry terminal to check in and right to the hotel room door steps, the service crew was awesome. Their Services were professional, their attitude were positive and they are so full of energy and smiles when servicing us. I would recommend Turi Resort to my friends and relatives.

Partner

8/10

Excellent

06 Oct 2019

Verified traveler

Very quiet,serene and isolated.
They DEFINITELY need to have more food options. The food had some peculiar flavor. I got tired of their food after 2 meals. If it weren’t for the lack of food options I would’ve enjoyed my stay

Leisure Partner

10/10

Exceptional

13 Aug 2019

Verified traveler

The staff was very helpful and friendly. Was a great place to get away for some quiet.

Leisure Partner

10/10

Exceptional

04 Aug 2019

Zobe

Beautiful beach resort, nice pools, jet skiing, and other activities available. Island bar.

Leisure Partner

10/10

Exceptional

15 Jul 2019

Verified traveler

One of the prettiest Beach resorts I have ever visited. Every staff is so courteous - great hospitality I must say. View from the beachfront villa is breathtaking.

Leisure Family

6/10

Pleasant

14 Jul 2019

Nazanin

not a great place

if you are here only to play golf and need an accommodation for a night then this is a fine hotel to stay.
otherwise, this hotel is in need of a speedy renovation, there are many insects and mosquito in the room and around the restaurants. there are worn out wooden frames and also dirty stains on the ceramic floor of the room.
however the area of the resort is nice, there are two swimming pools and there are many sports specially water sports activities to do in the resort.
Unfortunately the food quality is very low. This is not good for a 3/4 star resort specially when most of the guests are coming from Singapore either to play golf nearby or with their families to have a relaxing time. we ended up eating our lunch and dinner and the next day breakfast in tering bay golf club rather than the resort.
The management needs to pay attention to several things including the rooms condition and the food quality.
we would never again stay here unless we hear some changes.

Friends

10/10

Exceptional

11 Jul 2019

Redrose

Nice place for relaxing and friendly staffs. Mr Liza & Mr Zulkadri helped me alot on my room bookings. Attentive and efficient. Will definitely come again.

Leisure Partner

10/10

Exceptional

04 Jul 2019

Nicole

Highly recommended!

Lovely place. Was highly recommended by a friend of mine, so, give it a try. Not regretted at all although mosquitoes annoyed us at times... but overall, love it! Special thanks to the 90’s music band! (I hope I remember their name correctly). I asked for a song - Shape if You, for my dearest baby and they delivered it beautifully. Thank you, thank you, thank you!!!

Family

6/10

Pleasant

19 Jun 2019

SRI MARNI

average resort

room and toilet are clean. interior of cupboard dirty.
not recommended for children as kids will find the place boring and there are no really kids stuff besides the swimming pool which is not so appetising to the eyes. quite hilly so elderly may not like it. customer service 5/10

Partner

10/10

Exceptional

11 Jun 2019

Marivic

An awesome weekend away!

Great food, priced like in SG however it's for sharing. Relaxing ambience on the resort even though it was a busy weekend. Two swimming pools to choose from! Comfy and spacious bed. View is gorgeous day and night.
Please note the beach is not good for swimming however sand play for kids is good enough to keep the kids busy for couple of hours. (A huge bucket of beach toys provided by the resort).

Family

10/10

Exceptional

22 Apr 2019

Frankie

Comfortable stay but inconvenient to get around.

Stay was good, service was slow at the restaurant and breakfast was mediocre. Room is spacious and clean. Bed was comfortable. Location is not that convenient to get a taxi.

Family

8/10

Excellent

11 Apr 2019

Verified traveler

Quiet, natural setting and easy to relax at Turi Beach Resort.

Leisure Family

10/10

Exceptional

01 Apr 2019

KC

Beautiful location, friendly staff, excellent service, great food.

Leisure Partner

8/10

Excellent

23 Mar 2019

Claire

Relaxing. Great getaway from city life

Family

8/10

Excellent

19 Feb 2019

Jinq Yi

Chillax gateway

It was a nice gateway at Turi Beach Resort.
The pools are great and we enjoyed our time here very much

Partner

8/10

Excellent

04 Jan 2019

Pepito

Must visit place to unwind

Polite staff and the place feels safe

Partner

4/10

Poor

02 Jan 2019

Verified traveler

Nice resort but facilities are very old and not very well maintained.

10/10

Exceptional

17 Dec 2018

Verified traveler

Nice beach resort to relax and its recommended for families with small kids as they can enjoy very well!

10/10

Exceptional

16 Dec 2018

Verified traveler

Nice room and facilities. Staff are helpful and approachable

8/10

Excellent

07 Dec 2018

John

Comfortable resort next to the beach.
There is a lot of potential but the facilities especially near the beach are old and some not usable. There are works going on but still a lot to do.
The food is good resort food but can be improved.
Overall we had a good weekend away

8/10

Excellent

21 Nov 2018

Mo

We stayed on 18-20Nov. And definitely I made the right choice of staying at Turi Beach because the room is very clean especially the bathroom. Good job housekeeping.

Also, What made it more memorable is that we didn't expect the anniversary arrangement in the room especially my husband. And not only that they even delivered a comp cake for us. We really appreciate this gesture.

The frontdesks, restaurant staffs (nogusaya and taming sari) are welcoming and helpful.

There's just one incident wherein while we're waiting for our room and we're checking the vicinity, the pool and were about to go and check the beach, the security guard stopped us and said we can't and he thought that we dont have a reservation. We were trying to explain to him that we have and we're just waiting for the room since check-in is at 2PM. He didnt listen to us or maybe doesnt understand us. He even called someone thru his radio still asked us to go back to the reception, the reception is on the 3rd floor if i remember it right.. so we went back and told the reception about the security guard, the reception said we can check the facilities because we have a booking. I was just thinking that maybe the security guard didnt understand us.. maybe training would help them to better converse with the guests, i mean just the basic.

Overall, our stay was great. Will definitely come back and recommend this resort to my family and friends.

Partner

10/10

Exceptional

14 Nov 2018

Sherry

Friendly staff and they are very accommodating and helpful. Had a memorable experience for our 20th wedding anniversary. Thumbs up to them!

8/10

Excellent

12 Nov 2018

May

Good service gd cleanliness friendly staff.
the toilet bowl seems abit old and the light in the toilet will blink sometimes for room 107 I Guess it’s time to change?

8/10

Excellent

06 Nov 2018

CINDY

If you are sport active person, you can choose to stay here. If you are looking for spa and massage service, i would recommend you to book advance with their spa and massage center. Or, i would recommend to take taxi to go to batam center to look for better massage center.
However, all spending in Turi Beach Resort is accepting local currency.
Finally i feel good with their swimming pool. We went their around 6pm.

6/10

Pleasant

04 Nov 2018

Pankie

Food was pathetic. Everytime food served was cold. Room Dinning as well as food in Restaurant was served cold. Other than that everything was perfect.

10/10

Exceptional

28 Oct 2018

Chang

Nice hotel with good view of the sea, good staff and facilities.

8/10

Excellent

19 Oct 2018

Sigrid

Cosy hotel with the beach view

It was very close to the beach and hotel staff were very friendly. We were greeted well upon checking in and everyone was very helpful to get what we wanted. However there were a lot of mosquitoes around the property and some were in the room. The hotel even provided mosquito repellent in the rooms to help. A little disappointed because the famous bridge was closed for renovations and the beach wasn't very clean

8/10

Excellent

13 Oct 2018

Jus

Good & Bad

The Good: Nearness to pool/beach, excellent staff service, atmosphere/environment.
The Bad: Food quality and value-for-money, breakfast variety & quality, mosquitoes.

Will likely go back again for the good.

8/10

Excellent

22 Sep 2018

Verified traveler

Not price worthy for its condition

Room is too sparse & doesn’t feel cosy other than the bed. Need more hooks/bars installed in bathroom to hang clothes & towels pls. Not enough toiletries. Left over body cream by guests not refilled. No coffee tea making in room. Hairdryer holder is in toilet but no power socket. Expensive & not-so-tasty food in Restaurant. Far from shopping. Expensive to get to town. Toilets in pool need improvement. No place to put belongings when you shower.

Friends

6/10

Pleasant

09 Sep 2018

SHJ

Mediocre Resort. Good for short stay.

The staff was kind to adhere to my request of having 3 rooms side by side and at ground floor. Our room was right in front of the Emerald Pool which was very convenient.
Not a wide option of breakfast buffet spread, but good enough.
Wanted to explore the jetty and area around the resort but was closed.
Room comfort: Air con had a humming noise throughout the night and i couldnt sleep well as it was quite loud. Fan was not working. Telephone in room was not working. Funny smell from bathroom due to sewage. Only provided shampoo, no soap.
One thing that bothered me most was that they stash extra beds and crib (and mattress) under our room/house (it is built on \"stilts\"). I find it very unhygienic as there was rubbish and lots of insects (its near a forested area). What more to provide it for a baby. Saw the hotel crew took out to send it to another room. I do not recommend you request for extra bed/crib at this resort.
Overall, a mediocre resort. Should not stay for more than 1 night.

6/10

Pleasant

06 Sep 2018

B

Beachfront location

When we checked in, instead of the 2 connecting rooms we requested for, we were offered a suite that had 2 bathrooms, a living room and a bedroom, and that 2 extra beds could be rolled in to accommodate our party of 3.

A staff drove us to look at both options. We were just leaving the suite to head to the original 2 rooms when someone called to say that they had just sold the suite to another guest.

This isn't correct; if you're offering us the option to stay there, the room should not be offered to someone else irregardless of whether they are FIT or Expedia guests. It's all about the principle. Needless to say, that affected our impression of the way the property is run...

And yes, the poor staff who showed us the suite was clearly embarrassed by this situation.

10/10

Exceptional

26 Aug 2018

Thomas

Great Getaway

Turi Beach Resort is an excellent getaway from Singapore.

Partner

10/10

Exceptional

19 Aug 2018

christine

Close to ferry terminal and on the beach

Great stay but not if you like snorkeling the water is not clear at all.hotel staff very helpful and pleasent.not really 4* standard but had a great stay and the food was good but expensive.

Friends

10/10

Exceptional

17 Aug 2018

christine

Enjoyed our stay

On the beach but the water is not clear,not too good for swimming in the sea.pool great, good food but expensive compared to Vietnam,not Europ 4* standard.but enjoyed our relaxing stay for 2 days.staff very helpful and polite always with a smile

Friends

8/10

Excellent

29 Jul 2018

Verified traveler

Nice Hotel

Close to the beach. Only hiccup was although we've indicated that we want double bed. we ended up with single bed because double beds were all taken up. it is either we compromise on the view or we get the single beds. Hotel was not willing to get us another room with a view and with double bed....

8/10

Excellent

23 Jul 2018

christoph

Weekend on the beach

First impression very good. Pick up from the ferry, check-in, room and surroundings all great.
But then realised that room cleaning and towel change rather random, or rather not done properly.
Complained 3 times on Saturday and were told towels would be in the room by the time we'd come back from dinner but had to call again. Also a small bottle with product disappeared from the bathroom without explanation.
The resort has room for approx. 300 guests but nowhere near enough deckchairs when its full.
Also a 10% service charge is added to the restaurant and bar bills but on occasion the service is practically non existant.
The duty manager was trying to be helpful but having to repeat the same story 3 times is a bit tiring.
In the end he gave a discount from the outstanding bill though.
Needs more attention to detail overall to justify the prices they're charging.

Partner

2/10

Poor

08 Jul 2018

Verified traveler

Had a bad experience at the hotel. My room was located very far away from the lobby, a 5 min walk up a slope. Also there was a flight of steps leading up to my room.My kids almost tripped on them!

4/10

Poor

27 Jun 2018

Verified traveler

Not fully worth for what you pay

Hotel/ resort is way out of the city- far away from the basic amenties. The room given was one corner and not great at all. Prepare to fight against the mosquitoes inside the room and every other place...esp if you come from the country where you (your kids) hardly encounter them- and a scare to be infected with infectious diseases (if you are too sensitive).
Breakfast spread looks big, but quality sucks- no taste. Flies on top of the every dish.
The dinner is also mundane, but expensive- not worth to what you pay as compared to what you get in the city.
Service staff attempt to do their best, but lacks quality.

Only good thing is swimming pool- the deep pool one (the second one is not good) faces the sea and has a nice view.

You can't get a Grab taxi from here. You are forced to take the one of the hotel's cartel and it cost IDR150K (it is 2.5 times than the standard).

Paid USD120/night and is not worth at all

Family

6/10

Pleasant

18 Jun 2018

Verified traveler

Run Down property

Nice big property but in bad conditions, the food It’s not good, they could do so much better....

Partner

8/10

Excellent

29 May 2018

Verified traveler

reasonable price batam hotel

stayed 2 nights at this hotel. feeling good & relax.

6/10

Pleasant

21 May 2018

Verified traveler

Hotel satisfied

Room conditions quiet bad and the aircon Low cooling inside.

6/10

Pleasant

22 Apr 2018

Verified traveler

A short vacation.

Quite a comfortable room stay. Nice swimming pools and friendly staff. Restaurants' food prices and taxi service were way too expensive. Quality of the free breakfast was below my expectation.

Friends

10/10

Exceptional

17 Apr 2018

KK

Your Only Beach Getaway Trip

Splendid view from the balcony of my room, greeted with beautiful decoration in my room and the amenities in the resort was well maintained. The hotel staffs are friendly and helpful too!

6/10

Pleasant

11 Apr 2018

Verified traveler

Everyone we encountered was really nice. The room was clean and comfy, but my biggest gripe was how dirty the beach was. There was trash everywhere. Also, the pier (the main reason I booked this hotel) was closed! I wish it had stated that on the website so I could have chosen somewhere else to stay. Also, there was nothing around, only a few choices for food. I wouldn't come back.

Partner

8/10

Excellent

09 Apr 2018

Jo

Relaxing experience

The resort was cleaner than our expectation but we were given a room a little far from the main lobby and blocked view of the sea. However, the staffs were Super friendly and fantastic service! Location was deserted because it was nearer to a beach than the main city area. Good place if you wanna escape from the city and just relax by the beach. Oil spills deterred is from actually going into the sea though. Taxis were a little pricey to get out of the resort to the city area.