Best Western Plus Hotel Expo

10/10

Exceptional

06 Mar 2026

Naiele

Very big spacious rooms, very clean! Front desktop was superb on every shift! If they don’t have a shuttle back to the airport, they will pay for a taxi for you! I would definitely come back to this hotel, especially due to proximity to the airport and how nice the rooms were!

8/10

Excellent

21 Nov 2025

Simon

Spacious room. Nice breakfast

Leisure Self

10/10

Exceptional

06 Sep 2025

Eva

Great place to stay.

Leisure Self

8/10

Excellent

29 Aug 2025

Michael

The price was great, and it was close to the metro and the airport. We were able to travel to the city center relatively easily and had a short drive to the airport after we checked out. The staff was friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

14 Aug 2025

Keith

Another excellent stay!!

We always use this hotel, not only for its convenience for the airport, ( it is only 5 stops on the meteo from the airport), but because of the friendliness and professionalism of the staff, who simply can't do enough for you.
This time, we also used their long term parking facilities, which were very competitive, compared to the regular off-site airport carparks .

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Vera

Clean, spacious, comfortable and convenient.

Leisure Partner

6/10

Pleasant

21 Jun 2025

Alex

If there are no windows to open, please insert air from outside, you know, like the big ones do. I hope they are not saving from electric bill, not having the air insertion and filtering, I couldn't breath in the room, I couldn't fall asleep, then I felt more tired after \"sleeping\", what is wrong with them, even the bathroom had mold due to stale air

Leisure Self

10/10

Exceptional

16 Apr 2025

Keith

A warm welcome, despite arriving at just before midnight.

Leisure Family

6/10

Pleasant

10 Feb 2025

Jon

Glad it was just 1 night

The lobby was freezing. There is no hotel bar - you have to go and request drinks from the restaurant. And the bedroom walls were very thin, meaning we could hear conversation and laughter from the neighbouring room. And the free airport transfer is TO the hotel, not to the airport.

Friends_and_family Family

8/10

Excellent

28 Jan 2025

Tchavdar

Pleasant stay, comfortable bed.

Leisure Self

10/10

Exceptional

24 Jan 2025

Elena

Perfectly located close to Sofia Airport and easy access to Metro. Modern and comfortable rooms with views of Vitosha.

6/10

Pleasant

13 Sep 2024

Terry

On communication before arrival they told me that i will be picked up by the Best Western Premium shuttle van. But

6/10

Pleasant

10 Sep 2024

stephen

We were in room 110 and the room was quite expensive . Outside the room was a large amount of ventilation equipment that was going off and on all night. My wife is a light sleeper and could not sleep. Told staff in morning on checkout and was not to bothered. Really was poor experience and no sleep left is with a very uncomfortable trip home .

Major problem,, but the facilities and dining facilitate excellent, but because of the no sleep and the staff not caring will not be returning

Leisure Family

6/10

Pleasant

27 Jul 2024

Aleksandar

Basic outdated hotel room, walls are thin and you can hear your neighbors talking or doing the deed. Overpriced for what it offers. Needs renovation and better maintenance. Stuff asked for additional money at check in.

Business Self

8/10

Excellent

24 May 2024

Trifon

Very good

Very good hotel, on big boulevard with a lot of options

Business

8/10

Excellent

04 May 2024

Marilyn

I had a wonderful three day stay at the Hotel Expo, the lady at the front desk did a marvellous job assisting me with anything I asked her to explain and show me. A special employee that should be recognized. Room was always made up and tidied when I returned. Easy to get to from the airport by taxi or Metro

Leisure Self

6/10

Pleasant

21 Feb 2024

Verified traveler

Close to airport, not to comfortable for rest

Staff were friendly, breakfast was great. Unfortunately the windows don't open and they had a central heating temperature set, meaning you can't adjust your rooms temperature. It was really hot, stuffy, and difficult to sleep without clean air.

Friends_and_family Family

8/10

Excellent

11 Jan 2024

Tsvetomira

Convenient but not relaxing. Well priced.

The reception staff on check in was top lady. Very professional, friendly and helpful. The room was designed nicely, however, the walls are so thin that I could hear my neighbours as if we were sharing a room. When you book a 4 star hotel you do not expect to find yourself in a dormitory.

Self

10/10

Exceptional

03 Nov 2023

Stefan

Fantastic hotel

New hotel with great amenities
Only the area is a bit remotely but close to public transportation
Staff friendly
Love the stay

Business

10/10

Exceptional

26 Oct 2023

Keith

#dreamteam

The thing that makes this hotel so special is it's reception staff. The quality, commitment and friendliness of the reception team is what has drawn me back to this hotel over many years. They are always professional, understanding and possess excellent English language skills.

Friends_and_family Friends

2/10

Poor

11 Oct 2023

Ofek

Don’t stay in this hotel!

Be careful! Do not stay in this hotel! The hotel room was dirty and there is a wired smell all over the floor , the breakfast was very poor, and the service was so bad you could even imagine!!

Friends_and_family Family

10/10

Exceptional

29 Sep 2023

Antonia

Great location - next to metro. Modern and spacious rooms. Excellent choice for comfortable travel since city center is easily accessible by metro. Also 10 mins to airport using metro.

8/10

Excellent

21 Sep 2023

Joanna

Loved our room! Very spacious and good for families with young kids.

Leisure Family_with_children

8/10

Excellent

16 Sep 2023

Denitsa

The hotel is good , nice and clean . Only 2 things make me upset : first they have 1 musical and 2 news chanels ... TV is very important I don't understand why they have just a few programs . : Second I don't know did they accept pets but next to my room was a dog , barking all night , so I can't sleep .
Just fix the TV programs and don't let pets and the hotel WILL be Exellent ! Kind regards!

10/10

Exceptional

07 Aug 2023

Julian

Close to subway/metro station and also close to the aéroport.
Clean and spacious room. Friendly staff.
Very nice garden.

Leisure

10/10

Exceptional

07 Jul 2023

Michael

Very convenient, near airport.

6/10

Pleasant

18 May 2023

Iva

The rooms are outdated and noisy. We could hear guests in adjacent rooms walking in and out all night long. There is no climate control in the room ( either was not working or was disconnected) thus the room was quite cold. The bathroom was also outdated and somewhat dirty- there was hair on the floor and the sink. The service at the restaurant on site was good however the food was mediocre. The property is advertising free parking but it is very difficult , if at all , to find a parking spot since the parking is super small and not for hotel guests only.

Business Family

10/10

Exceptional

24 Apr 2023

JORDAN L

Awesome

8/10

Excellent

04 Jan 2023

Desislava

The hotel was nice. The regular breakfast starting at 7 am is amazing.The early breakfast is very limited. The hotel advertised free airport shuttle, but in reality they offer a shuttle/taxi from the airport only. If you are leaving and need to go from the hotel to the airport they don't offer transportation. The free airport shuttle is offered in one direction only. Overall a good experience.

Family

10/10

Exceptional

10 Dec 2022

Darren

Awesome value

Highly recommended. Great breakfast and easy access to airport by metro.

Self

8/10

Excellent

08 Dec 2022

simon

Good Hotel, but Airport Transfer not so good

I stayed here on business for 3 nights, on arrival an Airport Shuttle had been organised for me, but it took me to a sister hotel where a free taxi was then ordered. The next day and subsequent days, I was working out of the airport and found that the only way to get to and from was to book a taxi each time, with a total cost of 63.12 Lev ( €32.43), while this is not a massive amount, I do feel rather disappointed that I had to pay every time, including the day of my check out to get to the airport when a Free Shuttle is advertised. I did ask reception about this on every occasion, but they were reluctant to help. The hotel and room were very nice, the breakfast was also good, it is a shame that the Free Airport Shuttle was not free or did not exist. Sadly the next time will be staying in Sofia for work in the coming months, I will have to find a different hotel.

Business

4/10

Poor

16 Nov 2022

Ivan

Air conditioning was working only in heating mode. We were not warned about this during check in. There is no window to get freah air in the room and because was pretty warm we turn the airconditioning in cooling mode setting the thermostat to 20 degC before going to bed. We woke up at midnight sweating - thermostat was showing 27 degC. Turned off the airconditioning and temperature in rhe room dropped to 24 degC at 4:00 a mm I will not recommend using this hotel unless he feels comfortable at 24 degC with no fresh air in the room.

Leisure Family

8/10

Excellent

24 Oct 2022

mariana

Great location!

Leisure Family

10/10

Exceptional

20 Oct 2022

Usman

Nice Hotel

Nice place to stay BF was good close to train station and few eating places near by they have resturant in side Hotel too.

Self

2/10

Poor

04 Sep 2022

Nazig

The hotel itself is okay. However, there is nothing to eat around the area at 7pm on a Saturday night. The hotel's restaurant was closed, because they had 2 weddings that evening. Never mind that there were other guests in the hotel who were left with nothing to eat for dinner, since the closest restaurant was a 15min walk down the highway. In addition, they placed us on a floor with some of the wedding party. We didn't sleep all night! We had a whole day of flights ahead of us and wanted to stay at a hotel to get a good night's rest. Instead, we slept about 3 hours, constantly being woken up by the noise in the hallway. We understand that people will be noisy during a wedding, but perhaps don't place other guests on the same floor! The person at the front desk was nice and friendly, but he himself was surprised that there was no restaurant available for us. Overall, one of the worst experiences at a hotel I've had. Will not return and will make sure I warn everyone I know.

Leisure Partner

10/10

Exceptional

21 Jul 2022

Carson

Very clean and nice staff.

Leisure Family_with_children

10/10

Exceptional

19 Jul 2022

Liliya

Close to the airport- nice and clean! Staff very friendly and helpful!

Leisure Family

10/10

Exceptional

17 Apr 2022

Armina

Amazing

Friends_and_family Family

10/10

Exceptional

13 Feb 2022

Velislava

Very nice property. Friendly staff. It is my second time here and I will use it again. Highly recommend it

Leisure Family

10/10

Exceptional

29 Jan 2022

Jordan

Staff were very helpful, breakfast every morning was excellent!

Business_and_leisure Family_with_children

10/10

Exceptional

28 Jan 2022

Jordan

We had a great room setup for a 2-year old! The staff were excellent to help us navigate around Sofia as needed. Breakfast every morning was great!

Leisure Family_with_children

10/10

Exceptional

03 Jan 2022

Petar

Thanks for the hospitality

Late arrival after 3 am. A quick and excellent service at the reception. A perfect (big, comfortable and clean) room, tasty breakfast, excellent conditions for a short- and long-term stay.

Friends_and_family Family

8/10

Excellent

19 Dec 2021

Verified traveler

Good size room, hotel can be better

Rooms are good and not noisy, bathroom need improvement (door can not close without the locker, mold on bath tub, maybe shower curtains is better) , very good breakfast. 2 small elevators, max 2 persons and a bag in each!. No complimentary bottle of water or sleepers, but luckily you can drink tap water in Sofia.

Partner

10/10

Exceptional

28 Nov 2021

G

Great links to airport and city, excellent stay

Very good location, lovely and comfortable room, quiet so you can get a good night sleep. Staff also professional.

Business Family

10/10

Exceptional

08 Sep 2021

Yanislav S

The room is so clean. The breakfast was delicious!

Leisure Family

10/10

Exceptional

05 Aug 2021

Verified traveler

Excellent

Lovely room, nice breakfast, helpful staff. Near to metro.

Friends_and_family Family

10/10

Exceptional

01 Aug 2021

Pavel

Amazing value for what you get. It included a free cab ride to the airport too!!

Self

8/10

Excellent

04 Feb 2020

Paul

Nice but scruffy in places. Breakfast choice not the best but would not stop me from coming back.

Business

6/10

Pleasant

01 Feb 2020

Verified traveler

Basic hotel, to cold for me in the room especially

Basic hotel, to cold for me in the room. No additional heater even I asked for it.

Business

4/10

Poor

27 Dec 2019

Verified traveler

Dissappointing

Below average, not what you would expect from a 4-star hotel. Gym is neglected and only half-functional. Water fountain bottle is not refilled, no towells, no cleaning in toilets and no toilet paper. Breakfast was a la carte instead of buffet becsuse guest occupancy was low for a buffet. Problem is there's no menu and staff don't speak english. How to order from a menu when there's no menu? Appreciate that occupancy was low but if the hotel will no maintain a certain service level then it should stay closed during the holiday season.

Self

10/10

Exceptional

18 Dec 2019

Kiril

Great hotel, nice staff and location! I will hardly recommended to everyone how has flight next day early morning!

Friends_and_family Family

8/10

Excellent

16 Nov 2019

Verified traveler

decent hotel in general

The hotel is decent for its price; the room is very spacious and the breakfast is reasonably good.

Business

8/10

Excellent

13 Sep 2019

Verified traveler

One night stay

Room was good. Arrived late at the hotel but staff was polite. We have a lovely Alexa in our room which I really enjoyed. The only thing that I didn't like about my stay was the breakfast. We went down at 09:20 and the food was cold and the variety from my last stay was missing. I politely advise you that this should be reviewed and improved in the future.

Partner

10/10

Exceptional

28 Aug 2019

Trish

Great room and location to airport.

Great location to the airport. The room I booked was exactly like the photo, I generally find the rooms are never like the photos so I was extremely happy.

Family

10/10

Exceptional

25 Aug 2019

Verified traveler

Посещаваме за втори път и сме много доволни! Ще отседнеднем отново!

Leisure Family

10/10

Exceptional

17 Aug 2019

Verified traveler

We'll Be Back!

Once a month, we must travel to Sofia. This time, we had an appointment with the nearby Toyota Dealership and decided to stay in a new location. This hotel was outstanding! The room was very comfortable--and the bed the best we've had since moving to Bulgaria! Breakfast was pretty typical, but satisfying. The outdoor courtyard was a lovely place to enjoy, too. Although we couldn't take the time for any sightseeing, we saw that the hotel is conveniently located by the Metro to get to city center.

8/10

Excellent

31 Jul 2019

david

Nice hotel - slow elevators

Hotel was nice, but one negative was only two small, slow, elevators which hold 2 people with luggage or 4 people without. Terrible when a bus checks in! Breakfast was good and dinner at hotel was very good. It is close to airport but not close to city center or old town. There is a metra station nearby. Wifi connections so-so.

Friends

10/10

Exceptional

20 Jul 2019

Keith

Very friendly and helpful staff

We arrived really late at Sofia airport. Shuttle from hotel was there as booked and driver was very friendly. Alexander (?) helped arrange a cheap but excellent taxi to Plovdiv the next day. Brakfast was also very good.

Partner

10/10

Exceptional

28 Jun 2019

Visitor

Great staff,
Great location, convenient for a short stay

Leisure

8/10

Excellent

10 Jun 2019

D

We had lunch and the hotel was busy with a conference, there were 2 waiters in the restaurant and we were told that due to conference had to go outside. This was fine with us however the service was very poor , waiter was stressed and very surly. Good was COLD...… could not complain as we could not find anyone!!!

Family

6/10

Pleasant

01 Jun 2019

Verified traveler

Spina was not in good condition and breakfast had almost nothing and can not support food in the beginning of morning.

8/10

Excellent

15 May 2019

Vicki

Good Choice Not Far from Airport

Spacious, comfortable room, good beds, well-appointed bathroom, plenty of storage space. Fast check-in and check-out. Nice restaurant on the premises. Very good breakfast included with room price. The hotel is on a busy road with car dealerships, office buildings, but we didn´t see any restaurants or shopping within walking distance, so you´d definitely need a car. A short distance from the airport, which was our main priority. Price seemed rather high for very inexpensive Sofia.

Partner

4/10

Poor

09 May 2019

Andrew

Bedrooms are to hot as ac doesn’t work

The room air conditioning does NOT work. No matter how low you put it you will cook in the room. When we checked in we heard a woman complaining and I did so as I was checking out. You can’t open windows in room so the sleep was uncomfortable.
I explained this to the employee as I checked out and he didn’t offer anything he just said “yes the ac is working too hard”. I never write reviews but felt it’s important as they need to do something. I also spoke to another guest in the hotel and he said it was unbearable.
Other than that a good hotel. Shame they won’t try to assist when you complain.

6/10

Pleasant

07 Apr 2019

Keith

When I arrived they said I had two bookings, both paid for. They were initially reluctant to let me check into either of them !
A female colleague took over from the very unhelpful young man and it was sorted. First time I have ever had a problem as it's my regular stop in Sofia

Family

10/10

Exceptional

15 Mar 2019

Vladislav

very nice place, new and clean with friendly staff

Family

8/10

Excellent

20 Feb 2019

Christine

Hotel in Sofia

I did enjoy the people at hotel, they were very helpful and friendly and they did their best to make my trip enjoyable. The dinner at night was wonderful, the downside was, no bar and no selection of wines, only 1 white and 1 red

8/10

Excellent

03 Jan 2019

Verified traveler

Nice large room, full size bath. Good WiFi. Quiet.
Staff on reception friendly and helpful.
Only downside for me was very basic room service. Only a few menu choices and room service difficult to contact.

8/10

Excellent

16 Oct 2018

Rodrigue

Just amazing

Amazing room , just all around comfort

8/10

Excellent

09 Sep 2018

Verified traveler

nice hotel with easy access to the center of the city.

10/10

Exceptional

31 Aug 2018

Verified traveler

Very close to the airport, clean, good service. The only issue was that the wi fi was not good in the room.

4/10

Poor

28 Aug 2018

Saadettin

One of the my terrible hotel experiences ever

They gave a executive room and it was not nice.
The main bedroom has no enough lights....
It was the same floor with the air condition system of the hotel ( Floor 1 ) Even we have asked a quiet room because we came from Thessaloniki by car and we only wanted to stay a night and next morning continue to drive. They said '' Ok the room is opposite side of the highway '' , but the same side with full airconditions equipments and the same floor.
The breakfast was is terrible.
Coffee machine was not working.
Then I tried the juice and got a glass of orange juice , they probably used 1 liter water for one drop of orange.
I will never stay that hotel anymore.

Family

8/10

Excellent

25 Apr 2018

Verified traveler

This sounds dramatic but the carpet was very rough, like unpleasant to walk on. And the bedding was weird, the pillow seemed to be a decorative pillow only, very large and hard.

8/10

Excellent

18 Mar 2018

David

Plus points .. near metro station and airport, clean, prompt service
Negatives .. limited lounge facilities just the restaurant, away from city centre, beds rather thin

6/10

Pleasant

12 Jan 2018

Colin

Nice hotel, excellent steaks in evening meal. My particular room on 6th floor very comfortable except for a noisy air conditioning unit that kept going even when i turned the air con off! disturbed my sleep over three night so not good, but only problem encountered

10/10

Exceptional

19 Dec 2017

Yordanka

Very nice staff! Always having a very good experience. Thanks!

10/10

Exceptional

28 Sep 2016

Lesley

Very good hotel

Very relaxing

10/10

Exceptional

18 Aug 2016

SILVIYA

Great place to stay!

Great place, exceptional service, perfect location, only 15 minutes away from shopping center and airport

Partner

8/10

Excellent

12 Jun 2016

Richard

Expo Stay Sofia

Business Trip, short stay but Hotel was very good and downtown easy access to bars and nightlife

2/10

Poor

08 Jun 2016

John

Be weary

I would avoid the hotel at all costs.

6/10

Pleasant

19 May 2016

Verified traveler

Comfortable, but somewhat dated. The bar in the lobby was not being used forcing someone who just wants a drink to go into the restaurant. The shuttle to the airport was great and loved having a small continental breakfast even though we had to leave early.

6/10

Pleasant

03 Mar 2016

Verified traveler

AC sockets jumping from the walls. Not enough light in the room. Room floor not quite clear

6/10

Pleasant

29 Dec 2015

Verified traveler

Warning

Ask for a room on the highest level in the hopes of avoiding the loud music of the bar.

4/10

Poor

25 Dec 2015

Lubomir

Small room, horrible mattress, old furniture, no complimentary bottles of water.

Partner

8/10

Excellent

24 Nov 2015

P

Overnight for airport travel

We booked this hotel because it advertised shuttle service to the airport. We discovered however, that the shuttle service is an extra charge. We did enjoy our view from the 9th floor of the unique architecture of the large buildings next door.

10/10

Exceptional

08 Sep 2015

JENNY

Wonderful hotel. Comfortable beds and clean rooms. Excelent breakfast. Very convenient location, walking distance from the metro station. I will definitely come back again.

Family

10/10

Exceptional

08 Jun 2015

John

Probably the best in Sofia?

We were given a superb room far more than our booking. Third time at this hotel. In a class of its own

Family

10/10

Exceptional

18 May 2015

Csaba

.

Very nice, top service.
Thank you!

8/10

Excellent

10 May 2015

Mark

Easy airport access

Convenient to arrive at the hotel by metro from the airport only 1 lev.
Room comfortable and spacious, bathroom with bath.
Breakfast was good choice. 6th floor room had good view.
Not much around the hotel in terms of restaurants or interesting sights but downtown is within reach again by metro. Across the street there is a big hypermarket.

10/10

Exceptional

26 Aug 2014

jeteve

Great place for conference goers

This hotel is the only one you really want to stay at when you're going for a conference at the Expo Center in Sofia. The hotel itself offers a near perfect service, the expo center is litterally 2 minutes walk away, and if you want to go in town, a further 2 min walk will take you to the metro station. Execpt that, don't count on any other interesting surroundings.

10/10

Exceptional

25 Jun 2014

Lyudmil

Very nice and clean hotel!!!

Brilliant location, near the airport. Easy to locate. Brilliant staff.

6/10

Pleasant

04 Jun 2014

Verified traveler

Inter Expo trip for work

The hotel didn't have AC during the weekend, was pretty insufferable. Otherwise the staff was excellent, and room was clean... enough.

6/10

Pleasant

03 Jun 2014

JW

Came for a conference

The location next to the Inter Expo is good, but that's about it. The hotel itself is fine, but when we were there the AC was completely not functioning for the whole hotel. It was muggy because of the rain and so the stay was brutal. For the money, get a hotel in downtown Sofia (near Vitosho Blvd) and just take the Metro if you need to get to the Inter Expo.

8/10

Excellent

25 May 2014

KD

Helpful staff, clean rooms.

I asked the doorman to call a taxi to the airport. When I got there, I realised that I had forgotten my laptop on the back seat of the taxi. I called the hotel and they managed to find and send the taxi back to the airport to bring me my back laptop.

The room was pretty clean. Nothing exceptional, but nice.

6/10

Pleasant

06 Apr 2014

Frank

No free shuttle service to and from the airport like other hotels in the area. I checked in late 23.00 and I still got dinner thanks to the staff in the resturaunt ........ Overall a good business hotel

6/10

Pleasant

28 Jan 2014

Achtel

Not a 4 star hotel

I stayed at the Best Western for 3 nights in January for a business trip. In short, the staff are (mostly) friendly and helpful, the hotel is clean and comfortable but it's lacking the 4 star comforts I would expect. The phone in the room I was allocated had a phone line that wasn't working properly so when I reported the problem I was told \"There is nothing we can do\". Not the right service level. However I was given a new room on request. The air conditioning in that room was broken so when I put it on cold it started heating up the room instead. After I spent a night in 27 degrees I asked the receptionist to send someone to fix it. However, when I returned it was still broken and my room was now at 29 degrees. The gym is a joke; every step on the cross trainer had me worried I may fall over with it. Breakfast is okay but not exactly plentiful. The rooms and the hotel itself are clean but the floor in the reception area is damaged which shows a certain level of neglect. All in all it's not a bad hotel but it's certainly not at the 4 star level.

10/10

Exceptional

13 Oct 2013

Rhett

Very Comfortable Hotel

Located relatively close to the airport, great customer service, and good restaurant! I will be staying at this high value hotel again!

10/10

Exceptional

09 May 2013

katmar

the best hotel of our trip

Although it was a little out of the way, and didn't have any stores or restaurants close by, it was close to the metro subway. The breakfast was fabulous every morning and the hotel staff went above and beyond with their service and friendliness. They were extremely helpful, the hotel was quiet and clean, the a/c was cold and the rooms were lovely. We had a fabulous time in this hotel and would recommend it above any of the hotels we stayed in while we were in Bulgaria.

10/10

Exceptional

15 Jan 2013

Dragan

Great location for shopping and airport

Very friendly and helful staff, perfect location for shopping and airport access, still reasonable access to the center of the city.

8/10

Excellent

16 Dec 2012

norma

great for airport location

Very clean and staff very friendly and accommodating, It was observed that i dropped my napkin when i stood up to get breakfast, only to be found a new folded one in its place upon my return.the staff are well trained, they could not do enough for you. I missed the individual complimentary hand cream etc although some body was provided. . The food was great but we did not have an evening meal there as a little over priced for us. i would stay again and i would recommend this hotel.

Family

10/10

Exceptional

03 Dec 2012

Brent

Great staff, great service, great food

Staff are fantastic! Stayed there several days when we were in process of adopting our son. Staff was very engaged with our son (Bojidar) and provided outstanding service. Stayed 2 other times at the hotel prior to the adoption trip and loved it as well.