Name: Hotel Belvoir Springfield
Address: 6550 Loisdale Road, Springfield, 22150-1801, US

10/10

Exceptional

25 Jul 2026

Iheanyi

Great service

10/10

Exceptional

24 Jul 2026

Virginia

I had a great experience. The staff were so kind. Even when I called to inquire about the hotel, they were very helpful. The neighborhood was safe and very accessible to the highway. There were places to eat everywhere. Shopping is right across the street.

Great stay!

10/10

Exceptional

23 Jul 2026

Yadira

The experience was amazing

Friends_and_family Family

8/10

Excellent

21 Jul 2026

Roydrick

I expected more options from the continental breakfast.

2 of the 3 down elevators was a huge turnoff!!!!!!!

The size of the bathroom was a bit claustrophobic!

Room temperature and cleanliness was great.

Wish there was a TV guide.

Only 1 microwave for the entire 12 floor hotel was very disappointing!!!!!

Self

6/10

Pleasant

17 Jul 2026

Cynthia

The rooms were clean and the beds were comfortable. Our room was cleaned each day. We booked believing there was a pool - but it is not available. Only one of three elevators were working which slowed everyone down. Location is close to many restaurants and a large shopping mall. Easy access from major roads.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

charlette

No room service and some of the ice makers weren't working and the elevators

Friends

10/10

Exceptional

14 Jul 2026

Mehrnaz

The room was spacious and clean. Very comfortable beds. Friendly staff. Excellent breakfast. Will definitely stay here again.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2026

Janelle

I had a great night's sleep in a clean and comfortable space. The staff are kind and helpful. I'd definitely recommend this hotel/plan to return again in the future!

8/10

Excellent

11 Jul 2026

Jillian

The hotel looks a little outdated on the outside but the hotel lobby and rooms were in good shape and clean....the only bad thing was that 2 out of 3 elevators were not working so it took a little longer to get to the lobby or to your room....the staff was very friendly and helpful.....breakfast was included in our stay and it was good....workout facility was decent.....the hotel was close to restaurants and only 6 minutes away from the Metro station and the blue line to Washington DC was great to ride, safe and handy....I also chose this hotel because it had open parking unlike other hotels that were charging $75 for valet parking......I would stay at this hotel again!

Friends_and_family Family

8/10

Excellent

11 Jul 2026

David

Overall an excellent stay. Good breakfast buffet, clean facility and excellent housekeeping.
The facility is undergoing updates and improvements and is a quality place to stay.
The staff was friendly, welcoming, hospitable and professional with one notable exception -- a front desk receptionist, who was cold, rude, unfriendly and generally curt. She made me feel unwelcome and agitated -- while all other staff and hotel guests were polite and friendly. I would give this feedback directly to the hotel, to Hilton, but they have yet to solicit my opinion.

Self

4/10

Poor

11 Jul 2026

Kenton

Everything broken! 2 out of 3 elevators down. ice machine broken, One server in restaurant, did not enjoy my stay!!

8/10

Excellent

10 Jul 2026

Kelly

Pool was closed, had to ask to find out.
2 out of 3 staff unfriendly and not helpful, one was helpful but not friendly.
Clean but older hotel, rust, no microwave, 2 of 3 elevators out of order.
Good onsite parking options, great location to Metro

Family

10/10

Exceptional

08 Jul 2026

Hang

Breakfast was excellent, freshly cooked and very tasty. The dining room staff was very nice and attentive. Unfortunately only one elevator was working during my stay.
Very convenient location with public transportation to downtown DC

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Dennis

I wanted to give 5 stars because all of the really important things were perfect. My only knocks were no microwave in the room (have to use the one in lobby), and only one box of Kleenex in the bathroom instead of a second in the main room.
It should also be mentioned that of the three elevators for 12 floors, only 1 or 2 of 3 elevators were operational most of my 4-day stay. When there were two operating, there was still a bit of a wait for a ride. But this had a silver lining. In thinking about it now, the elevator wait and cramming as many strangers you could in one small elevator car facilitated talking to other guests. I think we need to use these situations to reduce divisions and erase racial lines between us.
What really got me off to a good start while checking in, the young gentleman- I think his name was Kareem. He acted like he couldn’t find my reservation and when I asked him if he found it, with a straight he face said, “You don’t have a reservation!” Imagine the feeling of panic. It’s a holiday weekend. A second later, he cracked a smile and said, “Just kidding!”. It was great. I never had that happen before. It was kind of like being on a Southwest Airlines flight where the flight attendants bust your chops and make the experience fun.

Family

8/10

Excellent

08 Jul 2026

Carl

Only had 1 working elevator out of 3 for a hotel with 12 floors. Long waits for an elevator that was not packed with people.

Family

10/10

Exceptional

08 Jul 2026

Keith

Staff was friendly and helpful!

Family

6/10

Pleasant

07 Jul 2026

Kevin

Not what I have come to expect with the Hilton brand. The hotel was very dated, old carpet and fixtures, damaged finishes in the room. Only one of the three elevators worked, so wait times were ridiculous.

The restaraunt, I use that term loosely, was not very appealing. Staff was rude and prices were astronomically high. We left the hotel to dine at one of the numerous nicer restaurants in the area.

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

Ion

Two out of three elevators ware out of orders for the full weekend of 4th of July.

Partner

6/10

Pleasant

06 Jul 2026

Shanmugam

Air conditioning was noisy and room was hot.
Lights are outdated and no USB ports.
Elevator - 2 out of 3 were not working.
Bathroom shower was not okay.

Family_with_children

6/10

Pleasant

05 Jul 2026

Robert l

It was a little out dated, only one elevator worked out of three, but the parking was free, and the location was great and the staff was friendly

Pet

10/10

Exceptional

04 Jul 2026

Sujatha

All good

Self

10/10

Exceptional

01 Jul 2026

julie

The property was very clean.The rooms were very clean and very accommodating , and the staff was very helpful. The hotel was close to all of the areas we wanted to go visit in both Virginia and DC.

Family_with_children

2/10

Poor

22 Jun 2026

Ronald

Just

10/10

Exceptional

21 Jun 2026

Mark

The room was spacious and comfortable. The staff made sure the stay was trouble free. I would book again.

Partner

2/10

Poor

21 Jun 2026

Ronald

This property advertise they are a non-smoking community when in reality and underneath people smoke at this facility alot. I was moved from room to room ar least 5 times to get away from the secondhand smoke. Excessive smoking!

10/10

Exceptional

20 Jun 2026

Kapeka

Great service and love the hotel rooms especially the bed so comfortable

Partner

6/10

Pleasant

17 Jun 2026

jasmine

I had a 2 queen bedroom booked through Expedia. However, when I arrived I was informed that they only had King bedroom available. Mind you I had this reservation months in advance coming from SC for my sister’s graduation. Not to mention I was traveling with kids. So of course hearing only a king bed was available was alarming considering I been had the reservation. However, I was offered a roll away bed. Don’t get me wrong the woman at the front desk was very apologetic and helpful with accommodating us. My advice would be check to make sure your reservation is actually what you want. Also hopefully by now the hallway air is fixed but the hallway’s felt like you were outside. Air did work in the lobby and room. Overall I would stay again. Definitely in a good location and quiet.

Family_with_children

10/10

Exceptional

15 Jun 2026

Brooke

Great place. Would definitely stay again!

Family_with_children

10/10

Exceptional

15 Jun 2026

Unis

The room was very clean and the staff was very pleasant

The breakfast menu should change up.
Every morning we had to eat the same thing. A vegetarian or turkey bacon should be included, instead of pork bacon every morning. Or a cook cereal would be nice also.

The hotel is in a very good location.

Partner

10/10

Exceptional

15 Jun 2026

Daniel

The room was clean, comfortable and roomy. The food and service at breakfast was good. Would definitely stay here again.

Self

10/10

Exceptional

15 Jun 2026

Tyrone

The only problem was the fridge taking forever to chill. Everything else was A-1. You could even bounce a coin on the bed

Self

10/10

Exceptional

14 Jun 2026

Jonathan

Great experience overall, no close convenience stores

Business

10/10

Exceptional

14 Jun 2026

Shanda

I like the clean room in the parking. The staff member that assisted us was good too

Family_with_children

10/10

Exceptional

13 Jun 2026

Ashley

Great service, nice and helpful staff, clean rooms, and a good free breakfast in a convenient area.

Partner

10/10

Exceptional

08 Jun 2026

Kimberly

Wonderful stay.

10/10

Exceptional

05 Jun 2026

Drew

It was a great stay for the price and great location.

Self

10/10

Exceptional

05 Jun 2026

olive

Parking clean room and friendly staff

Self

6/10

Pleasant

01 Jun 2026

Mark

Can't complain about staff as everything needed to be done was on my phone app. Parking was ample and free which is a plus. Very very close to shopping which was good. Close to highways but did not hear any noise so no issues there. The original booking had us at a room right near the elevators which I thought was not cool considering there were many other options. Definitely try to upgrade if you are ding-averse. Room was a bit dated and lav was small. Spackle on wall so I assume they are doing some sort of upgrades. Breakfast was basic and egg dishes were sub-par. They need a healthy cereal option too. Coffee was good though. Two of 3 elevators not in service but really was not too impactful as the one elevator was pretty quick. Overall, a solid 3 star hotel.

Partner

10/10

Exceptional

31 May 2026

Rebecca

Nice and clean rooms. Good location.

Family

4/10

Poor

31 May 2026

George

So i encountered a problem with an unruley group waking me up. The Hilton staff basically did not care. This is a transit hotel. The Embassy Suites nearby is a MUCH better experience, but it was full. This was the worst Hilton stay in my life, compounded by the fact they would not give any compensation for the broken AC, the riot in the 4th floor, the drilling the next morning because \"you booked thru Expedia\"

Self

8/10

Excellent

29 May 2026

surbhi

Good for a day or two

2/10

Poor

29 May 2026

A Brian

Unhelpful staff.

10/10

Exceptional

28 May 2026

ILYA

Great!

Self

10/10

Exceptional

26 May 2026

Bernard

Right next to the mall, minutes from the metro. Only thing I would recommend is a shuttle from hotel to metro station

Partner

6/10

Pleasant

26 May 2026

Greg

I have stayed at this property many times when it was The Hilton Springfield. Today, although it is still listed as a Hilton Honors program and collects Hilton points, the affiliation with Hilton seems flimsy. Hotel Belvoir is no Hilton. Staff is wonderful, kind and helpful, but the room was dingy, often smelled, breakfast bar wasn't worth waking up for, and only one of three elevators were usually working. I am unlikely to return. There are better options at a similar price point.

Partner

6/10

Pleasant

25 May 2026

Rachel

Room and hotel were generally clean. Daily breakfast was okay but not much variety day to day. Hotel smells older with a strange scent that tries to cover it up. Hotel was understaffed. Elevator broke and had to walk up 11 flights of stairs. Hotel staff told me there was no assistance for bringing bags down the 11 flights. Luckily, another guest told me about the service elevator. Works well as a safe place to stay but average stay.

Family_with_children

8/10

Excellent

24 May 2026

Jeffrey

Only one towel for a two night stay

Self

8/10

Excellent

23 May 2026

Lucy

Parking was very good. Close to DC, very convenient. Did not get room cleaned one day, had to get items from after hour shift. Ice did not work the whole week we were there, had to get ice from front desk, some days they were out and that was inconvenient to wait.

Family_with_children

8/10

Excellent

22 May 2026

Mark

Breakfast buffet was very good but the hotel seems to be very short staffed in that department. The staff that was there were excellent.

Friends

8/10

Excellent

22 May 2026

Deusdedit

It’s just ok, 4/5

10/10

Exceptional

21 May 2026

Burrell

Clean place with very nice reception hostess

Self

10/10

Exceptional

19 May 2026

Patricia

Stacey, the manager was superb! She and a young man who worked the front desk were so very very kind and helpful and made our 4 night stay truly enjoyable and easy. The food in your restaurant was also terrific!
We are so grateful to Ms. Stacey and the young man for all they did to make our stay comfortable and memorable! Thank you!

10/10

Exceptional

18 May 2026

Ashenafi

Yes

4/10

Poor

18 May 2026

Ancy

I checked into the room, and my 6-year-old daughter found a roach in the bathroom. The front desk clerk was helpful and immediately provided us with two new rooms on a separate floor, which I appreciated. However, my wife and I were unable to sleep afterward because we were concerned that a roach may have gotten into our luggage. The experience caused significant discomfort and stress during our stay.

8/10

Excellent

17 May 2026

Sherry

Most comfortable bed and pillows EVEr!!

8/10

Excellent

16 May 2026

Jaswinder

Breakfast Was all right. Room was clean and staff were friendly. Parking is great never had any problems. Needs to improve on maintenance . There were minor issues the bathroom door lock wasn’t working. Ice machines were out of service in multiple levels.

10/10

Exceptional

16 May 2026

Malcolm

Great

Self

10/10

Exceptional

16 May 2026

Nicholas

Good

10/10

Exceptional

14 May 2026

WAYNE

Yes

10/10

Exceptional

14 May 2026

vicki

Great LOCATION GREAT breakfast…the best free breakfast we have seen…uber ride to Dc of 20.00 average..loved the hotel

Partner

10/10

Exceptional

11 May 2026

Jeanie

Yes

Partner

10/10

Exceptional

11 May 2026

D

This property is very nice! The front desk personnel were friendly and prompt. Our room was spacious, the bed was very comfortable and the room was clean. There is an attached restaurant that was very good as well. There was one person working the bar and restaurant area named Angie that was great. She was friendly and attentive, the drinks were awesome and the quesadillas were delicious! We spent two nights here and it was fantastic! This will be our default hotel location when we travel to this area. 10/10 experience!

Partner

10/10

Exceptional

11 May 2026

Olivia

Room and the server very good we had a problem with out tv maintenance took no time coming up

Partner

8/10

Excellent

09 May 2026

Malcolm

Good cheap option that’s easy to get to

Family_with_children

8/10

Excellent

08 May 2026

Rosaland

Had hot Bkfst...eggs, bacon, hash browns, or potatoes. Fresh fruit & the usual breads, cereal, oatmeal, etc.
Rooms clean, shower water pressure strong. Enjoyed our stay

Family

10/10

Exceptional

02 May 2026

Fatema

Helpful staff

Friends

4/10

Poor

29 Apr 2026

Rhonda

This is most certainly an aged hotel. It has potential because of its location, but it is well past it's prime. Furniture is very worn and the hallways are dated. Cleanliness was just ok and I found someone else's hair in my shower. I would choose a more updated hotel next time.

Self

10/10

Exceptional

29 Apr 2026

Milton

Property was very clean. Breakfast was great.

Family_with_children

4/10

Poor

27 Apr 2026

Brandi

I did not partake in Breakfast. Parking was convenient. My issue was my reservation. I reserved a King Suite & upon arrival was informed there were none available & I would be given a double bed, which was NOT what I wanted

4/10

Poor

26 Apr 2026

Kye

Staff was nice upon check in. Under 30 sec checkin which was amazing for me. Others may not like it and want to be personalized when in hospitality.
In all honesty. Everything is dated in the hotel and the TV I had was nice but still dated! No Bluetooth capability.
I woke up intending to take a shower and I turn the handle to the the left and it literally comes off. Water shooting from the shower body valve and the shower head. I couldn't turn the water off. I contacted the FD immediately and an engineer arrived and took his time back and firth which added to be a 1hr and ten mins. The FD gave me an extention until 12:30pm. May I mention that the late checkout wasn't offered due to the issue with the shower handle. I actually had to ask the young man if I could have a late checkout due to the issue. Idk maybe it's just me. I wish the best for this small hotel hoping a more significant increase on rev coming to get the capex line increase for R&M.
PS... The beds are very very nice and the pillow feel like marshmallow.

8/10

Excellent

24 Apr 2026

Jethro

It was good stay, only issue I had was the breakfast was really lacking & the restaurant was kind of run down.

Family_with_children

6/10

Pleasant

20 Apr 2026

Angela

The room was clean. The bed was comfortable.
However, no Hot water from the basin.
The furniture is old with scratches.
Great location for shopping and dining!

Self

6/10

Pleasant

20 Apr 2026

Nichet

Rooms are dated but clean. But there was not hot water.

Friends

8/10

Excellent

18 Apr 2026

Melina

Breakfast was but and the parking was safe.

Family

10/10

Exceptional

18 Apr 2026

Ashanti

Great stay, however the skirts on the bed could be cleaner and a better verity of breakfast choices.

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Hassan

Reasonable price. Good breakfast.

6/10

Pleasant

07 Apr 2026

Teresa

I spent alot of time choosing this hotel for our 3 day DC trip. I booked the junior suite for myself and daughter and the pictures on line did not match the room. The room however was comfortable and clean but I expected what I saw on-line. The breakfast was very good but we received a check each morning for the free breakfast along with a pen. So the check said zero but they wanted the tip.....Of course I left a tip each day but it was weird to get a check with the free buffet. The girl named GiGi at front desk was very pleasant and she is a star at your hotel. There was a very large group of young teens staying at hotel and trying to go in elevator was difficult but when I finally got on the teens were seeing how many of them could fit in one elevator and we were so squeezed in it was terrifying. Not the fault of the hotel obviously, but wish whichever adults were with them had a bit more supervision as they disrupted the lobby for other guests. Beds were wonderful and extremely comfortable!

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Gerry

The breakfast was good and the parking was plentiful. The location of the hotel was excellent and right where I wanted to be. The staff was courteous and very helpful. I will recommend it to others and will stay here again when in the area.

Self

6/10

Pleasant

27 Mar 2026

Christos

Breakfast was mediocre
Parking lot was safe and well lit, but the area was not very walker friendly
Hotel is right next to the highway

Family_with_children

10/10

Exceptional

26 Mar 2026

Marcella

The rooms need some updating and maintence done around the edges. Couldnt ask for better front desk staff, especially Gigi. She was top notch. Breakfast was delicious and hot. Housekeepers were fantastic.

Family_with_children

8/10

Excellent

24 Mar 2026

Margaret

Check in was the fastest I’ve ever experienced! Super easy!

Family

10/10

Exceptional

23 Mar 2026

Tsegahiwot

Very good location and staff

Friends_and_family Family

8/10

Excellent

21 Mar 2026

James H

The hotel is under going a transition

8/10

Excellent

20 Mar 2026

Jane

This facility is very nice, but not brand new. It has been well maintained. Staff is excellent. We were pleasantly surprised with the food at the restaurant, having dinner once in the bar and breakfast twice. We chose the facility because we needed parking for a trailer and we had no issues. It is just off I-95 so there is some road noise. We would not hesitate to stay again if in the area. The staff is a credit to this hotel.

Partner

8/10

Excellent

19 Mar 2026

Kay

The rooms are so well-kept daily and the housekeeping team work very hard.

Friends_and_family Family

8/10

Excellent

19 Mar 2026

Kay

The housekeeping team is super duper awesome! They all work so hard.

Friends_and_family Family

8/10

Excellent

19 Mar 2026

Kay

The housekeeping team is super duper awesome!

Friends_and_family Family

8/10

Excellent

19 Mar 2026

Kay

The housekeeping team is super duper awesome!

Friends_and_family Family

8/10

Excellent

12 Mar 2026

Leonardo

Friendly staff and great location, would stay there again

Family_with_children

10/10

Exceptional

27 Feb 2026

Ganesh

Excellent breakfast and service

6/10

Pleasant

27 Feb 2026

Anmarie

Property is very old and run down.
Staff was very kind
Breakfast was nothing great

10/10

Exceptional

22 Feb 2026

Yonas

Comfortable bed , quite and tranquil!!

Self

8/10

Excellent

21 Feb 2026

Marquezes

CLEAN and very nice front desk

Partner

8/10

Excellent

20 Feb 2026

Jermaine

Room was clean, staff was friendly and helpful, everything was clean and smelled fresh for the most part. Plenty of food options near by, definitely will stay again when in the area

Partner

2/10

Poor

17 Feb 2026

Taylor

Janky rooms and staff

10/10

Exceptional

12 Feb 2026

Nikola

Excellent stay! The location is perfect, situated right by the I-95/I-395 interchange and within walking distance of great shopping. The rooms were a highlight - clean and spacious. Highly recommended for a comfortable and convenient visit.

Business Self

10/10

Exceptional

03 Feb 2026

Sheila

Staff was very nice. Rooms were very clean. Absolutely loved my stay

Business

10/10

Exceptional

12 Jan 2026

Jason

Always a quiet comfortable space. Also close to many food options. Area feels safe as well.