Embassy Suites Springfield, VA

United States , Springfield - VA
SPRINGFIELD, 8100 Loisdale Road
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100 reviews shown

10/10

Exceptional

11 Mar 2026

John

Everything went smooth. Staff was friendly. Rooms were clean. Great location for shops, groceries, etc.

Partner

8/10

Excellent

09 Mar 2026

William

Room temp was fine. Front desk staff was nice. The Sunday morning (3-1) staff in the breakfast area was wonderful - they kept up with the young peoples group and the rest of us and with big smiles.

Self

10/10

Exceptional

22 Feb 2026

Anna

Great stay- clean super helpful staff
Ladies at breakfast very kind as well

6/10

Pleasant

17 Feb 2026

James H.

There was a dog barking its head off for about an hour. I think the dog was in the room above me. Called the front desk. Thanks…

10/10

Exceptional

17 Feb 2026

Patrick

Yes

Partner

6/10

Pleasant

16 Feb 2026

Chynna

Staff. On Monday morning during breakfast. I was gathering breakfast fo me and my husband to take back to the room since he’s not mobile. I spill a bowl of sauce on the floor near the receptionist desk and i noticed her walking by when said incident happened. I began to pickup the bowl after placing my food down and I mention to the young woman “Hey, sorry i made a spill right here but i’m gathering the bowls to toss away” she looked me dead in my face and said “you can clean it up” and went back to stocking the convent area. As a loyal Hilton Honors member, a paying customer and a human being that was unacceptable.

10/10

Exceptional

15 Feb 2026

Jarreau

Nice amenities

Leisure Friends

8/10

Excellent

11 Feb 2026

Foretta

Clean room, excellent customer service

Leisure Self

8/10

Excellent

08 Feb 2026

Barry

Great stay

8/10

Excellent

07 Feb 2026

MINCHEOL

clean room & kind staff

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Lashon

Wonderful employees and service. Very beautiful hotel

Partner

8/10

Excellent

24 Jan 2026

Desiree

The was nice. There were few cosmetic things in the that could be better. But other than that the room was great. I really enjoyed having a kitchen area as well as livingroom area.

Self

10/10

Exceptional

22 Jan 2026

Ryan

Everyone was nice and the room was great.

10/10

Exceptional

16 Jan 2026

Frances

Was in and out too quickly to try breakfast or to really study the area around but it is a facility that I would definitely visit again. Wonderful staff, comfortable and well laid out suites.

4/10

Poor

16 Jan 2026

Margaret

Facility is run down

10/10

Exceptional

12 Jan 2026

Ken

Nice place

10/10

Exceptional

12 Jan 2026

Laura R

The room was clean. The service was professional and kind. I will be staying here whenever I am in the area.

10/10

Exceptional

30 Dec 2025

Amy

Nice variety of breakfast options and friendly staff! We appreciated the dog-friendly accommodations.
Beds are a little small.

Leisure Pet

8/10

Excellent

28 Dec 2025

Grorge

The main floor/bar/breakfast area is very nice, very comfortable. The room was comfortable but smaller than I'd expected. It looked much bigger in the picture. Beyond that, the temperature for both rooms was controlled by one thermostat and the bedroom stayed warmer than the living area, though with the door to the bedroom left open it was

10/10

Exceptional

27 Dec 2025

BarbarA

Very spacious suite. Clean and pet friendly

Leisure Partner

10/10

Exceptional

26 Dec 2025

Stephanie

This was a great place to stay! Walking distance to quick food places like Chipotle, Panda Express, and Noodles and Co. Also walkable grocery stores and the rooms are equipped with a full size fridge, 2 burner stove, and microwave.

Leisure Partner

10/10

Exceptional

24 Dec 2025

Brittney

Easy check in and convenient.

Leisure Self

10/10

Exceptional

20 Dec 2025

FELISHA

Great

8/10

Excellent

18 Dec 2025

Kirk

Lobby and lounge area are really nice. My room was clean and very comfy. I wish I more time to use the gym...next time.

Business Self

6/10

Pleasant

15 Dec 2025

Gene

Lot of stuff is inop. Ice machineson floors, 3,4,5 were broken. Hot water in th kitchen was only Luke warm. Stayed there for 3 nights and no maid service the whole time. Parking is not free and is handled by a third party. Staff is friendly, but stuff still stays broken.

Business

2/10

Poor

10 Dec 2025

Stephen

Sink leaked in room, parking garage cost $15/day, parking garage changed height and height was not clearly posted, manager “Mike” was very deceptive when communicating about the problem

10/10

Exceptional

09 Dec 2025

Kwasi

This property is a hidden gem in Springfield. Inside is well managed, clean, and an excellent value. I would give high praise for the management team. Checkin personnel was absolutely perfect, great manners and professional. Thank you for a very excellent stay. It meant alot for me to have peace of mind during my stay.

Business Self

10/10

Exceptional

07 Dec 2025

Margarita

Not enough amount.

10/10

Exceptional

03 Dec 2025

rok

staff and clean room

Leisure Family

10/10

Exceptional

30 Nov 2025

RHONDA

Clean room.

Friends_and_family Family

10/10

Exceptional

25 Nov 2025

Hugh

I really like the hotel and staff. It has a nice bar if you don't want to venture out. No red or yellow flags for me.

8/10

Excellent

21 Nov 2025

Warren

Clean room

Business

10/10

Exceptional

20 Nov 2025

Dawn

I am normally a Marriott lady, I gave Hilton a try and they exceeded my expectations. Aaron the night manager and Tameka front desk were very friendly and informative. Those two alone is why I will return to this property and give Hilton another chance. The rooms were clean, the morning staff was also great.

Leisure Partner

10/10

Exceptional

19 Nov 2025

Eun-Bi

The Chef was extremely kind and you could tell her cared about his job.

Leisure Partner

10/10

Exceptional

19 Nov 2025

Pedro

Great service

8/10

Excellent

16 Nov 2025

Merit

It was ok

10/10

Exceptional

14 Nov 2025

Travail

Great staff and room

10/10

Exceptional

13 Nov 2025

Nestor

Breakfast was great. Room was great for the price. Location was good.

Leisure Self

10/10

Exceptional

10 Nov 2025

Dong

Great.

10/10

Exceptional

09 Nov 2025

JEREMY

Yes great breakfast

Leisure

8/10

Excellent

09 Nov 2025

Federico

Staff was amazing

Business

10/10

Exceptional

08 Nov 2025

Daniel

The room was immaculate, with excellent staff and a preferable location.

10/10

Exceptional

06 Nov 2025

Milton

Staff is friendly. Bartender Jason was great!

Business Self

10/10

Exceptional

06 Nov 2025

Audrey

Staff was very courteous

10/10

Exceptional

02 Nov 2025

Raquel

I loved the feel of the room. Really felt like my own little apartment. Right next to Springfield mall which was a super convenient location. Full kitchen. 10/10. Would absolutely stay here again. FD service was great as well.

8/10

Excellent

01 Nov 2025

Richard

Room spacious and clean. Amenities offered were good (bar, breakfast, etc.)

Business_and_leisure Self

10/10

Exceptional

30 Oct 2025

fabian

It’s was really nice. Staff was good

10/10

Exceptional

28 Oct 2025

KHANG

Great location!
Room was nice and clean!

Leisure Family

6/10

Pleasant

27 Oct 2025

Youssef

We had great stay place very clean bed very comfortable. Breakfast was great stuff in breakfast area they were very friendly happy guys

10/10

Exceptional

25 Oct 2025

Stuart

The people at this hotel make the difference…everyone was friendly and helpful, and when I accidentally left my dop kit it was placed in lost and found and safe. It’s the best hotel I’ve stayed in in Springfield

Leisure Self

10/10

Exceptional

25 Oct 2025

Ashley

Nice

Business Self

10/10

Exceptional

21 Oct 2025

rok

The room is spacious, clean, and comfortable, and the blankets are warm and nice.

Business Family

8/10

Excellent

19 Oct 2025

Robert

Very nice comfortable room. Only complaint was lack of cooking utensils in the room.

Leisure Family

2/10

Poor

17 Oct 2025

Christopher

The parking situation was not the best. The elevator was broken and almost got hit by a car. My room AC was already set to 65 and it was extremely hot and woke up drenched in sweat. The breakfast was not the best. Pork and ham isn’t a breakfast I am accustomed to. The eggs were sitting in yellow water. The coffee dispensed cold coffee. It was an upsetting experience.

Business_and_leisure Friends

8/10

Excellent

12 Oct 2025

Hadi

10/10

Exceptional

12 Oct 2025

Debo

Healthy food and clean room with a polite and friendly staff

Leisure Family

2/10

Poor

10 Oct 2025

Mark

Had an unexpected business change of plans. With several WEEKS notice, the property would not let me cancel nor would they let me re-book at a later date? I could understand if it was the day of, or close to the arrival date, but they literally had weeks to rebook the room, yet woudl not make any accommodation. There is no reason, even if it is \"policy\", why they could not let me either cancel or rebook at a later date because surely they had ample time to fill the room. Simply put - terrible customer service. I stay in Springfield all the time, and this guarantees I will NEVER stay at this hotel. So, because they did not want to budge on a 2 night stay, they will lose dozens of nights over the next few years. Great customer service choice folks...

Business Self

10/10

Exceptional

28 Sep 2025

Carolyn

3 grocery stores near hotel plus food options

10/10

Exceptional

28 Sep 2025

Carol

Everything was fine
The exception was an incomplete install of a new overhead fan assembly.
It dangled above us, on a angle with the ceiling hole showing.
Surprisingly the fan was nice and quiet.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Nanyamka

The staff was friendly, the hotel and room were extremely clean. I only wish that paying for parking was mentioned during check in. I went to leave and had a ticket/voucher to pay for parking on my windshield..

Friends_and_family Friends

10/10

Exceptional

15 Sep 2025

Jar Jane

Great place to stay
Beautiful place

Leisure Family_with_children

6/10

Pleasant

29 Aug 2025

Chantilly

The toilet didn’t flush. We were moved to another room there was rust in the shower. Garbage was taken out. There was only one elevator.

Business_and_leisure Family

6/10

Pleasant

23 Aug 2025

Verified traveler

Please enforce non smoking for non smoking areas

The customer service was good. Free breakfast. Having a kitchenette was a plus so you don't have to eat out during stay.

The overall building seems like it is older. Despite not permitting smoking, the room smelled like smoke. The stairwell down to the garden/patio (an area where people could enjoy sitting outside, grilling, and walk pets) smelled of smoke. One of the elevators didn't work.

The smoke-smelling room was the main reason for leaving early as smoke inhalation is a major asthma trigger.

Friends_and_family Family

10/10

Exceptional

20 Aug 2025

Mikeya

I had a wonderful stay at the Homewood Suites. The staff was professional, welcoming, and always willing to help with anything I needed. My room was clean, comfortable, and well-maintained, with all the amenities I could ask for. The bed was especially comfortable, which made for a great night’s sleep. The location was convenient, and I appreciated the variety of dining options both on-site and nearby. Overall, the Homewood Suites delivered a relaxing and enjoyable experience—I would definitely stay here again and highly recommend it to others.

Leisure Self

10/10

Exceptional

18 Aug 2025

Jessica

Our room was exceptional, so clean, spacious, comfortable beds, amazing shower. My ONLY complaint was there wasn’t a good area to take my dogs outside to go potty. The only grassy areas were next to restaurants and they were very littered and my dogs (labs) on several occasions tried to eat some chicken bones from the restaurant next door. It would have been the perfect stay had there been more areas from them directly outside. I realize that isn’t the hotels fault that surrounding areas were littered but I do wish they had a better pet relief area. Fortunately we were able to drive to parks! Would definitely stay again. Staff was super kind and responsive to anything we needed.

Leisure Pet

8/10

Excellent

11 Aug 2025

Adam

Good

8/10

Excellent

09 Aug 2025

Malcolm

Great location for foodies and easy access to the local entertainment areas

Business

10/10

Exceptional

05 Aug 2025

Nilda

Clean room and great breakfast!

10/10

Exceptional

03 Aug 2025

LaToya

It was great!

10/10

Exceptional

02 Aug 2025

Jonathan

It’s a very nice and convenient hotel

Friends_and_family Family

8/10

Excellent

27 Jul 2025

Florentino Bogen

Good stay

Nice lobby friendly staff spacious room the only let down was the old bed and thin bad quality sheets

10/10

Exceptional

01 Jul 2025

Bernice

The employees was very respectful and the place was amazingly clean

Leisure Family

4/10

Poor

30 Jun 2025

Jerry

They advertised a pool and daily housekeeping. No pool and housekeeping was scheduled for every other day and we had to flag down a housekeeper at 5 PM of day 3 to get ours cleaned

Leisure Partner

6/10

Pleasant

29 Jun 2025

Lawrence

Poor customer service

Front desk lady has absolutely no customer service skills. Made me feel like I wasn’t a paying customer.

Friends_and_family Family

10/10

Exceptional

18 Jun 2025

Kristy

Staff was amazing, the food was great. very easy to get around, definitely will be coming back soon !!

Business_and_leisure Partner

10/10

Exceptional

18 Jun 2025

Tracey

My only issue was the safe in our room did not work. When we returned from dinner, I asked about the status and was told that it was broken. It was replaced after requesting it to be replaced. The handyman was wonderful.

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Matthew

My room was amazingly clean and comfortable, and the communal areas were tidy and attractive.

Business

2/10

Poor

08 Jun 2025

Krystin

My initial impression was that the facility and staff were delightful. However, I quickly changed my opinion. While I was turning down my bed, a roach ran off of it. When I went down to the front desk to tell them that I wanted to change rooms because of the roach. They informed me that they did not have a pest problem and wanted to see a picture of the insect. I had a picture of the roach in the room and I showed it to them They told me that they were booked and that there’s no possible way I could switch rooms Eventually, a manager came and a new room magically appeared.

8/10

Excellent

07 Jun 2025

Every nice property. Very nice location. Fit our travel plans well.

Partner

2/10

Poor

05 Jun 2025

Stuart

When we checked in we were informed the water would be turned off for likely 8 hours from 10AM-6PM the next day, which we were staying that day. We thought that was outrageous not to have been told when making the reservation and left the next morning. The property would not offer a refund for the day we left and seemed completely indifferent to our surprise at having no shower or bathroom available for most of a day. Also, to park in the lot, you had to register on a site and give credit card info out too who???? it was ridiculous. Hilton has lost our business if this is how they now manage their properties.

6/10

Pleasant

03 Jun 2025

Kathryn

We checked in at 11pm at night and heard gunshots.

We checked in the night receptionist was polite and friendly. But he informed us that there was a problem with the water heater but it’s now fix and will be able to shower but wait an hr. Waited an 1 hour and the water still freezing cold. A little disappointed because after traveling across the country I was looking for a hot shower. So decided to just shower in the am. We over slept, and got to the breakfast area at 0905 (yes, I’m aware breakfast is until 0900) but considering they had no water for 8 hours be a little gracious but the a lady said we can grab food of whatever that’s left so that was nice, then this guy and a lady wearing a hijab came out and the lady told us the kitchen is closed and I told her the lady just said we can get food. Then she rudely asked which lady and I told her and she literally just stared at me rolled her eyes turned around and said nothing. Rude. Lost whatever appetite my daughter and I had. And left.
The water still not warmed up. I called the receptionist and a mechanic came and fix it. He was very nice and professional.

Business_and_leisure Family

10/10

Exceptional

03 Jun 2025

Mari

Really enjoyed the free breakfast buffet and evening happy hour. Lots of dining options available nearby. Rooms were large and comfortable. Staff were very friendly and accommodating. My only complaint is about parking. The parking structure gets full over the weekends plus there is an extra charge that's not exactly cheap. If you end up getting back to the hotel late enough you will be forced to park on the top floor of the structure and the elevator is located on the opposite side of where the entrance to the hotel is - very odd placement. Other than that everything else very comfortable! Would probably stay again.

Leisure Family

10/10

Exceptional

02 Jun 2025

Denise

Great base for sightseeing. Only a couple of miles from the Franconia Springfield Metro which took us to the National Mall and memorials avoiding the DC traffic. Shopping and restaurants within walking distance. Hotel clean and rooms comfortable and spacious. Efficient friendly staff.

Friends_and_family Family

8/10

Excellent

24 May 2025

Lori L

Staff is always so great at this hotel! Nice breakfast. Huge rooms!

Leisure Partner

10/10

Exceptional

24 May 2025

Casey

Great space!

This room was perfect for us! I wish we could’ve stayed longer! It was very clean and had more than we’d need!

Friends_and_family Family

8/10

Excellent

23 May 2025

Francisco Javier

Great location, nice staff.

Cleaning was ok, but need to be improved.

Business_and_leisure Family_with_children

6/10

Pleasant

23 May 2025

Glen

The room air conditioner did not work properly. Very poor parking for charging you. Breakfast was real really pretty good.

Leisure Partner

10/10

Exceptional

19 May 2025

James

Very convenient location Family friendly nice clean rooms friendly staff

6/10

Pleasant

11 May 2025

Jim

1 star

After checking in and given a key to 328 we entered the room unmaid beds trash and garbage stillbin the kitchen. We were moved to 300. Went to ice machinebon 3rd floor, didn't work. Went to second floor didn't work. Finally 4th floor machine worked. Carpet in lobby area in serious need of cleaning.

Friends_and_family Family

10/10

Exceptional

03 May 2025

Dereje

I really enjoyed the great service in this hotel.

6/10

Pleasant

03 May 2025

Clive

Paid parking, when i could've stayed at Homewood Suite at Porter Road in Falls Churc with free parking.

Leisure

10/10

Exceptional

02 May 2025

Ta'Ona

I like that this property was in the area full of food options and grocery options.

Leisure Self

8/10

Excellent

27 Apr 2025

Overall great stay

10/10

Exceptional

26 Apr 2025

Clint

It was ok to stay the night. I wouldn’t stay for an extended period. No restaurant onsite and pool was closed which is why I picked here

Leisure Family_with_children

8/10

Excellent

26 Apr 2025

Jillian

We have stayed here multiple times as we have family in the area. We are a family of 5 so it can be difficult to find hotel options but Homewood comes through for that.
The breakfast staff is attentive and keep the area clean and stocked.
The front desk attendants have all be pleasant and friendly.

They used to not charge for parking and had a pool. We do miss the pool but understand in VA it's not common for hotels to have indoor pools.

Leisure Family_with_children

6/10

Pleasant

25 Apr 2025

Glenn

During my recent hotel stay, I was impressed by the exceptional staff. The next day, I received a text asking about my experience, which I appreciated. I mentioned enjoying my stay and requested a change of sheets after a couple days.
However, when I returned that night, I found the old sheets still in a pile on the floor and no towels provided. Surprised, I called the front desk and learned an engineer would come to make the bed, but I was also concerned about the towel situation.

I decided to visit the front desk for a room change. The young lady there was very accommodating and quickly helped me move to a different room, which I appreciated. Despite this minor hiccup, the overall experience ended well.

Leisure Self

4/10

Poor

23 Apr 2025

Gail

Reserved King bed suite. None avail at check in as well as had to pay for parking. Breakfast poor. Cannot get Hilton points if reserved thru Expedia.

Leisure Partner

10/10

Exceptional

22 Apr 2025

Hassan

Perfect spot in Springfield