Name: New Garden Hostel
Address: Flat C4, F13, Mirador Mansion, 58-64 Nathan Road, Kowloon, N/A, HK

10/10

Exceptional

07 May 2025

TO THI HUONG

Good

Self

10/10

Exceptional

08 May 2024

Imelda

location is perfect , shopping and restaurant

6/10

Pleasant

06 Nov 2023

Thong Yean

We booked the room on 3 Sep 2023 for staying 6 nights from 27/10/23 - 2/11/23. The price is about RM991 (or HKD1675) for 6 nights. I booked for twin room, but the operator provided us a double room without window at 13th Floor near to the main reception counter. The room is equipped with Wi-Fi, heater, air-cond, 2 plastic chairs, 6 cloth hangers, towel hanger, hair dryer, 1 small table with 2 drawers, 1 dustbin, TV (not working and informed operator without action). My room was not clean-up and 2 towels were not changed during my 6 nights' stay. They provided shampoo & soap set for our first stay and no refill after that. Check in time is 3pm while check out time is by 11am. We are allowed to store our luggage at the counter after check out. Hygiene level is satisfactory.

Mirador Mansion is very convenient place and walkable to MTR Tsim Sha Tsui / East TST Stations, A21 airport bus stop, Commercial Press Bookstore, Kowloon Mosque, Kowloon Park, Cafe de Coral (Chung King Mansion), Space Museum, K11 Musea, TST Post Office, Signal Hill Garden and etc. I will stay at this place again to save money on accommodation.

Leisure Friends

2/10

Poor

27 Oct 2019

Verified traveler

It did not live up to the advertising. No double bed which was requested; no towels provided; no window; hot water good but shower/toilet so small that everything got wet; a $500 deposit for the key was required but this was not in the advertising; Generally a dodgy place.

Leisure Partner

10/10

Exceptional

21 Jul 2019

Maynards

Good!

Very nice in its price.

4/10

Poor

07 Mar 2019

Verified traveler

stay elsewhere.

free upgrade to use the cold showers 3 floors above. gee thanks.
walking through clouds of cigarette smoke to exit between the room and lift area.
staff opening the room telling me check out is 10.00am when my confirmation e-mail has 11.00am
double the price of my last stay here and not even half as good.

Family

8/10

Excellent

31 Dec 2018

Verified traveler

The location of the hotel is very accessible. MTR is very near, Western Union and restaurants. For me, the price of the hotel is very affordable. The staff especially Austin is very nice. We chose to have additional $150 because we don't want shared bathroom(this was indicated in hotel's terms and conditions) and the room has no window. He gave us a room with windows and with the same rate since we have a child. He was so nice and accomodating.
he can speak good English too. The room was small but its enough for the three of us. Wifi is also available. I didn't expect the service and the room condition was good because the price was too cheap.

10/10

Exceptional

11 Aug 2017

Philip

Recommended

Front desk person is very helpful.

4/10

Poor

25 May 2017

Verified traveler

Good location but rooms are not clean

Bad. Poor sleep thruout. Bedsheets and pillow cases don't smell clean don't feel clean

4/10

Poor

21 May 2017

Falk

HK typical low-budget

The reception is on the 13th floor, not 5th.
There's a sign, affirming the guest is king motto in Chinese.
This means, you pay any logical or unlogical extras, yet to a friendly operation office.
For early checkout, e.g. you may pay 50hkd extra, anything extra costs 50hkd.
So thats like any and all pensions, hostels in HK.
Location is perfect, so if its your style to be in such a place, book it.

4/10

Poor

25 Mar 2017

Chiu

Not recommended if not improved

The room is small but reflect on the price, I accept it. The location is fantastic.
However the room cleanliness is awful.
1/Dust on the bed, it might from the air conditioning filter. I clean it but Dust back on seconds.
2/ Shower head is loose, the watch is splashed when I am shower.
3/ Toilet is leaking, I have to leave the toilet after flushed immediately.
4/The duvet ant the pilot looks dirty and old as it is no cover.
5/The room is not clean properly, the toilet is wet all the time that is why I can see the small flying insects are flying all the times.
6/The staff was helpful and friendly when I checked in but not checked out with different staff, she was cold and was not willing to listen to you when I mentioned the situations above.

2/10

Poor

08 Feb 2017

Jukka

Awefull stay

First of all the hostel had not updated their info to the Hotels.com app and we were not able to find the reception the first night at all and had to stay in another hostel instead. (We had payed for the room in advance, and did not get any refund) The next day we finally found the reception and got our room, that was the smallest and the most discusting room I have ever stayed in. The room was nothing like the room that we booked based on their pictures. I would not recommend to book this hostel.

Partner

2/10

Poor

29 Nov 2016

Nirup

Very congested room

Room was very congested smaller than the bathroom and also service was not good up to the mark

2/10

Poor

27 Oct 2016

jennifer

Totally disappointed!!!!!!!!!!!!!!!

Disappointed....

10/10

Exceptional

31 Oct 2024

Shu

Good

Leisure Friends

8/10

Excellent

26 Nov 2023

Toshiyuki

エクスペディア住所の場所では、チェックイン出来ずに途方に暮れました。落ち着いて扉の貼り紙を読んだら、チェックインは13階と書いてあり何とかチェックイン！安宿あるあるですね笑。

Leisure

6/10

Pleasant

31 Mar 2019

Verified traveler

Prijs Kwaliteit verhouding was zeer goed , 21euro per nacht voor 2personen ,was wel stapelbed en wc en douche gedeeld met totaal 3kamers ,typisch omgebouwd appartementje HK stijl

Business_and_leisure Friends

6/10

Pleasant

22 Jan 2019

Verified traveler

まあまあ

部屋は割と広かったですし、お掃除もできていましたが、消毒剤のにおいがすごかったです。スタッフの方の対応はよかったと思います。

8/10

Excellent

07 Aug 2018

OLEG

Место в самом центре города на пересечении всего самого центрового. Единственный существенный недостаток в 24 00 перестает работать лифт, тяжко забираться на 14 этаж

2/10

Poor

06 Jan 2018

sawada

今まで泊まった中で最悪のホテル

各部屋にはトイレとシャワーが付いているとの記載があった。部屋の写真もそうだった。
しかし、実際は複数人との共同のトイレ・シャワーだった。
また、ホテル側でタオルの準備はなかった。
さらに部屋は不衛生でミニゴキブリが2匹出現した。

あまりにも予想外だったため、後日もこのホテルで泊まる予定だったがキャンセルした。
そして、キャンセル(ホテル宿泊費)費用は全額負担することになった。

このホテルに宿泊を予定している日本人がいたら、絶対にこのホテルは辞めるべきだ。