Name: Surestay Plus By Best Western Edmond
Address: 2700 E 2nd Street, Edmond, 73034, US

6/10

Pleasant

27 Jul 2026

Kari

Smells like Weed walking in the front door and down the hallways, did not in the room we stayed but another guest was at check in asking for a new room because of the smell in there room.
The room itself was fine. The shower was cleaned but looked filthy.
We went down to the pool I evening and it was awful, looked green and had mold around items at the pool and what looked like spores floating in the pool- we didn’t get in.

6/10

Pleasant

26 Jul 2026

Sherrie

Mediocre room but good price

2/10

Poor

21 Jul 2026

J

Hard beds , unreasonable owner that treats guests poorly , steer clear !

6/10

Pleasant

21 Jul 2026

Laura

The room smells moldy and the bathroom ceiling looks like mold on it.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Jason

Other than it smelled like weed in the hallway when I walked in and out of the building it was great. But I don’t care as long as that smell didn’t come in my room.

Self

6/10

Pleasant

14 Jul 2026

jacob

Room spelled of mildew but otherwise ok

Family

10/10

Exceptional

13 Jul 2026

Roger

Great people at the check in.. Manager was a great guy.. Clean, safe, quite, right on Route 66 and close to I 35

Self

4/10

Poor

07 Jul 2026

kevin

From the first time I walked in it had a weird smell to it. It did not feel inviting..

The room felt moist, kinda like Dewey. Sheets felt slightly wet and sticky.. do not recommend

Self

10/10

Exceptional

05 Jul 2026

Patty

Close to everything and the staff and facilities are always nice. They allow dogs which is Fantastic!! Will be back!

Pet

6/10

Pleasant

01 Jul 2026

Krysten

It was hotel. Staff was nice. Rooms were okay. Clear wear and tear from years of use. But beds did their job. Ac worked great. Hot water was there. The shower head was poor quality but I’ve definitely had worse. I have no real complaints for the price. Good location. Homeless tents in the woods behind the hotel but no one bothered us. Pool was available but had to ask for towels and the light to be turned on. If the light is off don’t let it deter you. Just let the desk know up front. No one cleaned my room in between days and since I didn’t ask for it, I appreciated that. Dog friendly which was cool for those with dogs but some guests were not fans and flew off the handle. But didn’t change my experience based off a guests behavior. I would stay here again. Took my family with.
Loved that we could actually open the window in our room.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Kenneth

Convenient for us. Very well maintained. Very clean. Enjoyed the pool. One item, though: we watched severe weather roll in and got an alert. Fortunately no tornado in Edmond, but there were some in the area. Your hotel instruction sheet did not include storm instructions. In Tornado Alley that could be very helpful.

Family

10/10

Exceptional

29 Jun 2026

Travis

The room was clean. The bed was comfortable.
The staff were very friendly and helpful.
The only concern was the pool was too cold to swim in.

Partner

8/10

Excellent

29 Jun 2026

Lona

The free breakfast left a lot to be desired. Only scrambled eggs and sausage.

Partner

10/10

Exceptional

24 Jun 2026

Abigail

Good place and price

Family

10/10

Exceptional

24 Jun 2026

Abigail

Very nice clean place

Family

4/10

Poor

20 Jun 2026

Samuel

Not a great place. The breakfast was terrible very limited options, and the hot stuff tasted terrible. All the paint on the bathroom was peeling off the walls, there was no fan on the bathroom so after showering, bring already humid in Oklahoma, the room would never dry out. The lock in the back sorry if the hotel was broken so anybody could come in. The end table in the room was broken. The TV was constantly going from super dim to super bright. On the plus side, it was cheap, the bed was comfortable and the room and property were clean, and the staff was very friendly.

Self

8/10

Excellent

20 Jun 2026

Patrick

Clean room, friendly staff

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Lakesha

Great everything was fine I been going back every week and I love it great place to stay

4/10

Poor

17 Jun 2026

tatiana

Room was descent until I seen stains which I won't identify on the blankets and sheets. There were small roaches, floor wasn't vacuumed as there were crumbs dont wanna say it was rushed but presentation wasnt it but I just needed a place to stay while in town for 2 days of work so rate 3

10/10

Exceptional

14 Jun 2026

Jennifer

Room was very clean and the bed was comfortable. Complimentary breakfast was nice and had variety. Shower had great water pressure. The only thing that could improve was that the pool chemicals were a little off.

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Samantha

Facility was hot inside and smelly, broken smoke detector hanging out of wall. Bedding, smelt of bleach .Music was played loudly the next room until late hours. Never staying here again

Family_with_children

2/10

Poor

12 Jun 2026

Olivia

Drinks were found In the first room they game us and the second room they gave us was busted with holes in the wall smoke detectors not even hooked up smelled like poo

Partner

10/10

Exceptional

08 Jun 2026

Abigail

Nice, clean and respectful staff. Allowed us to get a late checkouts

Partner

4/10

Poor

01 Jun 2026

Pat

The property has been neglected and in need of some maintenance. We will not stay there again.

Partner

2/10

Poor

01 Jun 2026

Toney

Pull out couch had alot of blood on the mattress. The lights in bathroom didn't work and the water when showering would spill onto the floor. We notified staff and no one ever came to help. Room was dirty, hotel was one of the worst stays we've had. Seems family owned. Don't waist your time and money here.

8/10

Excellent

16 May 2026

tina

Yes the air conditioner was good . The laundry area was clean and easy to work.

8/10

Excellent

09 May 2026

Patricia

Clean room quite hotel

Family_with_children

2/10

Poor

09 May 2026

William

staff was very disrespectful

Self

6/10

Pleasant

09 May 2026

David

The location was good. The room was not in very good shape. The roof was in the process of being replaced. The free breakfast was the worst that I have ever seen.

Self

10/10

Exceptional

07 May 2026

Shelly

I have stayed here before, it is older but very clean and the staff is very nice and helpful

Self

6/10

Pleasant

04 May 2026

Vince

Breakfast was not good. Fake eggs and bad coffee

6/10

Pleasant

03 May 2026

Emily

Basic hotel. Bathroom light on outside, door didn't fully shut, no switch for vent during shower so room fogged up. Fridge had freezer, but not stay frozen & leaked

Partner

10/10

Exceptional

29 Apr 2026

jeffrey

yes safe parking

Self

10/10

Exceptional

21 Apr 2026

Kimberly

The bed had a nice topper that made it very comfortable. The a/c kept up well and was nice and cool. I liked the bathtub but we had to ask for a stopper. Travelers should plan for no elevator and request a 1st floor room if you can’t climb stairs. I enjoyed the sitting area and carpet in our room..

Partner

6/10

Pleasant

18 Apr 2026

Jennifer

If you are looking for a place to sleep, and don't mind the smell of cigarette smoke (even though the doors say 100% smoke free), then the bed is comfy and clean. There are no elevators so if you can hike up the stairs its not awful. This is definitely, \"you get what you pay for\" type of place. The breakfast consisted of powdered eggs, greasy sausage, and white toast, along with some yogurt and oatmeal cream pies. I quickly understood why I was the only person at breakfast at 7:30 am. I highly recommend the bagel place just down the road. I believe people were living here. The other tenants just would put their trash in the hall next to the door to have it collected. It was gone by evening. It was relatively quiet. I didn't fear for my life. The staff, when you saw them, were very friendly. I did have an issue where the carpet was pulling away from the tile and I stabbed my foot on a carpet staple. I alerted the front desk but they didn't seem to understand what I was saying. Again, for $135 for 2 nights, I can't expect a 5-star experience .

Self

6/10

Pleasant

13 Apr 2026

Dallas

The staff is rude and not honest I was starting to get such and needed help getting my laundry out of the dryer upstairs and bringing it downstairs since they don't have an elevator and I'm disabled. But to have the owner contact me and ask for a pet fee after letting the front desk know he then wanted to know why I was in need of a service dog. It wasn't until after I said something about his not having the right to ask did he stop harassing me and with the laundry I was told I would need to call someone to come get the laundry upstairs. I was so offended ded and shocked but won't stay there again!

6/10

Pleasant

13 Apr 2026

paula

Although a non smoking property, the inside hallways reeked of cigarettes. Our window sill leaked during the night when it rained & soaked carpet and area around window.
Staff was curteous.

6/10

Pleasant

12 Apr 2026

Kristina

The hotel was easy to get to and the room was clean. However, once we had checked in we discovered that all of the locks on the exterior doors were not secure and could be opened without a room key. Also just for those planning on sleeping in on the weekend, the breakfast ends early.

Partner

4/10

Poor

12 Apr 2026

Chloë

Smells very strongly like cigarette smoke and was pretty gross. AC also smells like mildew.

Partner

10/10

Exceptional

12 Apr 2026

Kovette

Super comfortable bed. Great pillows

Friends_and_family Family

4/10

Poor

06 Apr 2026

Casey

The pool room was dirty, the water questionable. The roof was warped and there was a spot where the ceiling was coming apart from the wall and it made my niece uncomfortable. The smell of weed is always so strong from the moment you walk into the building usually till you get in your room. A bullet casing was found in the pull out couch. Not a great property but for the price its expected.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Kay

For an older hotel it was very clean & quiet , the staff was very nice and accommodating. Was there for 9 nights will stay there again.

Business

2/10

Poor

01 Apr 2026

Marie

The building smelled horrible. There was mold on lampshades. Room door didn’t lock properly

Family_with_children

2/10

Poor

31 Mar 2026

Jimmy

The manager was very rude and made me feel unwelcome

8/10

Excellent

19 Mar 2026

Emma

Clean bedding but minor cleanliness issues such as smudges on shower walls and one dead roach in the closet. Plenty of parking space. Older building but modern furniture upgrades in the room. Very quiet during the day, quiet enough at night

Self

6/10

Pleasant

03 Mar 2026

Dallas

1.Honest when I say there was no elevator 2. Charged me a $30 per day non refundable pet fee and then tried charging me double for a washing machine pod after I had already been quoted the cost by another employee which was the only employee we had the entire week stay who was kind courteous and went out of his way to accommodate us unlike all theother employee in this hotel who was the only employee with wonderful customer service skills and went above and beyond but unfortunately not one other employee in the hotel was kind nor r tried to explain the highfeewhen they don't even offer those they decide to put upspairs. This is shady business practice when it shows no care in the woeld over over a full week were friendly and did not go out of there way to

10/10

Exceptional

28 Feb 2026

Candice

Great customer service

Friends_and_family Family

2/10

Poor

24 Feb 2026

Toni

I wanted to pay with my Affirm account, told the night clerk, but she used the card used to book on the app. I told her that was not how I wanted it charged. When I spoke the the manager the next day they said there was nothing they could do. I've filed a dispute with the card account used. This is my second bad experience with hotel stays since I started my trip over a week ago

Self

6/10

Pleasant

24 Feb 2026

Joey

Most of the staff was friendly with the exception of one. I was not given the breakfast hours and the fridge did not work. Cleanliness was so, so. Tissue was stuffed in the spot for the smoke detector. Carpet looked dirty. Room spacious and bed comfortable.

6/10

Pleasant

14 Feb 2026

Beth

The room itself was fine but it wasn’t clean…trash under the bed; shower walls dirty.

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Florentino

Clean, friendly, and location

4/10

Poor

19 Jan 2026

Bevin

The room reeked of urine! Our shower looked like it hadn’t been cleaned in months. The whole place smelled like marijuana —constantly. Gatherings in the hallways late at night, very loud. Previously stayed here a couple of years ago and enjoyed the place, but will not be back after this experience.

6/10

Pleasant

17 Jan 2026

Julie

My room heater was set on celcius so had to guess. Debris under the bed. Place needs updating. Even though I had a dog and asked for 2 rooms next to each other, they couldn't accompdate and I booked this weeks ago. They stayed they cant see comments from outside company's . It was 10pm and we had to log suitcases upstairs . Would never stay here again when so many other choices. Staff were friendly

Friends_and_family Friends

10/10

Exceptional

07 Jan 2026

Thawng

clean too

2/10

Poor

07 Jan 2026

Jonathan

I didn’t get the room

10/10

Exceptional

14 Dec 2025

David

Clean. Friendly staff. Excellent value.

Business Self

8/10

Excellent

08 Dec 2025

Linda

Tur staff was very courteous snd welcoming.

4/10

Poor

30 Nov 2025

Charles

Initially booked on the first floor, walking into the room I was hit with an obnoxiously strong odor of mold, to the point I got a headache. Immediately I notified the staff whom gave me a second floor room. Sounds great, room was de ent at best but at least there was no smell or mold... except I had four cases with me and there is no elivator on this property. The next morning I went down for breakfast yet there was next to nothing and the staff said they make a set amount and that is it, first come first serve. I honestly can not recommend this location.

Business

4/10

Poor

28 Nov 2025

Jacqueline

Just didn’t like the vibe

Business_and_leisure Family

10/10

Exceptional

28 Nov 2025

dorothy

Convenient location for us. Older, but clean, hotel. Friendly staff.

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Chris

I've stayed here on 5 different visits. It's clean, quiet, and offers plenty of parking. I like the indoor pool and breakfast. Staff is very friendly.

Friends_and_family Family

8/10

Excellent

24 Nov 2025

Janie

Always a good stay however the maid knocking on the door at 10:00 am when checkout is at 11;00 is a bit rude .. do not disturb sign was on door.

Friends_and_family Family

2/10

Poor

23 Nov 2025

Blaze

Had bed bugs

10/10

Exceptional

03 Nov 2025

Carol

We like this hotel. It’s clean and friendly. Floors are vinyl which we prefer. Great restaurant across the street.

Leisure Pet

6/10

Pleasant

03 Nov 2025

Joseph

The room had a TV but no connection. I asked about the TV and was basically told it was the cable. My assumption is that the hotel did not pay for the service. The pool was not heated and had no hot tub.

Friends_and_family Family

6/10

Pleasant

03 Nov 2025

Sheena

The rooms had old food in the sofa bed, qtips behind the night stand, mold in the bathroom, no exhaust fans in the bathrooms, the breakfast is only sausage and soggy eggs.

Friends_and_family Family

4/10

Poor

22 Oct 2025

Sheena

The room was missing a desk. The hotel is is multi story and has no elevator.

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Rex

AC , service , pool excellent . Jordan is lovely .

Business_and_leisure Self

10/10

Exceptional

13 Oct 2025

Lisa

I didnt require the room cleaned daily, but did need extra towels, to which I received when I asked, no problem at all.
The room was a very nice temperature when I arrived and when i checked out.

Self

10/10

Exceptional

12 Oct 2025

Rocky

The room was clean. Not fancy but was what we wanted. Very reasonable in price

Leisure Partner

8/10

Excellent

10 Oct 2025

Charles

Great place

8/10

Excellent

10 Oct 2025

Charles

It was fun

8/10

Excellent

07 Oct 2025

Necole

It was conveniently located for my needs. Hotel room was spacious and comfortable but it was an older hotel. Our AC had a major leak that I had to buy container to catch the water.

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Donnie

Super nice

6/10

Pleasant

25 Sep 2025

Chris

Acceptable is about the best I can label this hotel as. The whole place simply feels run down and minimal effort put into the comfort of those who stay there. Breakfast was about the minimum you could expect... powdered eggs and sausage patties for protein, NO WATER and Apple juice that only dispensed part of the time.
My refrigerator froze half the items I put into it, which included a number of custom pop bottles which popped, causing a mess! On top of that the fridge seal looked gross like it was filled with mold.
Extra furniture that cluttered the room and obviously wasn't meant for the room, and TV service that was so spotty it wasn't worth trying half the time.
If you're looking for a place to just lay down and don't really care, then this will work. If you want someplace that will try to take care of you and puts at least a bit of effort into your stay, look elsewhere.

Business

4/10

Poor

24 Sep 2025

Mary Ann

The bed was not comfortable. The coffee was weak. We opted to eat the packaged yogurt instead of the hot breakfast items.

Business_and_leisure Family

4/10

Poor

19 Sep 2025

Sandip

,

Business_and_leisure Partner

6/10

Pleasant

16 Sep 2025

Christina

Upon opening the front door to the hotel all you can smell is weed. The room had black mold growing in the upper corner in the bathroom. The shower stall had visible filth in it. The room otherwise was standard for price paid. Staff was friendly.

Leisure Partner

8/10

Excellent

15 Sep 2025

Que-Anna

Great place for the pricing, the manager is a very tall older man and hes cares about the customers, very great respectful team he leads as well!! I will always choose to stay here.

Business_and_leisure Self

10/10

Exceptional

12 Sep 2025

Clyde

Staff was quick check in

Leisure Friends

6/10

Pleasant

11 Sep 2025

Wade

Stay

Clean room but very outdated staff was friendly but barely spoke English

Business Self

6/10

Pleasant

06 Sep 2025

Daniel

All was well until a meager breakfast which when I arrived at 0830 hours, all tbe scrambled eggs were gone, only a few greasy sausage patties & white bread remaining. O breakfast for me.

Leisure Self

6/10

Pleasant

03 Sep 2025

May Shelle

The room is fine, service is okay, breakfast is average, the pool is terrible. We pick this hotel since they have an indoor pool but the water is so dirty and slimy, the lounge chairs look like they will fall apart soon, no lighting, no towels, and the floor is dirty.

Friends_and_family Family

8/10

Excellent

31 Aug 2025

Beth

I enjoy Staying here but this time the room didn’t look like it had been vacuumed

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

Heather

The staff are super friendly. The rooms are very clean. The hallways could stand to be vacuumed, but our rooms have always been clean.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Lisa

Nice stay

Friends_and_family Family

4/10

Poor

30 Jul 2025

Shirley

The property was filthy as I went through the front door so I left and went to a different hotel.

Business_and_leisure

2/10

Poor

28 Jul 2025

Jeanneth

The room stunk of cigarette smoke. The linens on the beds were wet and there was a huge stain on the comforter of one of the beds. We did not stay. We walked in and walked back to our car. Our heads hurt just from the smell

Friends_and_family Family

8/10

Excellent

27 Jul 2025

Colin

The staff were very efficient and helpful. Our room was spacious and clean.
Breakfast was good. Only have cereal and sometimes a slice of toast. My husband really enjoyed the cooked breakfast.
The indoor swimming was very private and exceptionally clean.

Leisure Partner

8/10

Excellent

25 Jul 2025

Alfredo

Good stay

Leisure Family

8/10

Excellent

18 Jul 2025

Delissa

Budget friendly for sure. No elevator. Could be cleaned better and smell would be better. Beds were very good. Our room was spacious! Pool was also good. Could use some updating and elevator.

Leisure Family_with_children

8/10

Excellent

14 Jul 2025

Verified traveler

Clean and convenient

Good location, quiet and convenient to other activities or shopping. The sign out front is easy to miss. Rooms could do with some updating; we had several rooms and the microwave didn’t work in one room and the carpet could have been vacuumed a little better. Sheets and bathrooms were clean. Overall the place smelled clean and for the price I would stay here again.

Friends_and_family Family

8/10

Excellent

08 Jul 2025

Marlene

It was a short stay but very clean and easy to get to.

Leisure Partner

8/10

Excellent

07 Jul 2025

Heather

I have fragrance sensitivity. My only complaint would be. I felt like there was an incense or fragrance in the room. I believe it may have been from the sheets and pillowcases from being washed. I have to use free and clear with no scent when I’m doing laundry detergent there are multiple people. I know that have fragrance sensitivity that are allergic. I would just recommend cleaning all of your things without a scented Laundry detergent.

10/10

Exceptional

07 Jul 2025

Chris

The SureStay in Edmond Delivers

I like staying here when I stop in Edmond. It's my third time. I like the indoor pool for the kids and the continental breakfast. The building is quiet, clean, and safe. Plenty of room for a family of 4 staying the night. It's close to restaurants and shopping. Very polite management and staff. Would come back again.

Friends_and_family Family

4/10

Poor

06 Jul 2025

Victor

The room was not well cleaned and some parts had animal fur on them.

8/10

Excellent

02 Jul 2025

Ryan

Older Best Western, room was clean, bed was comfortable, the coffee and breakfast was good.

6/10

Pleasant

30 Jun 2025

Eric

I picked the lowest price in the area and the hotel reflected that. the side door lock was busted so anyone would could enter the hotel. the grounds around the hotel were littered.

Friends_and_family Family

2/10

Poor

21 Jun 2025

kathryn

Very unclean

2/10

Poor

19 Jun 2025

Jennifer

Our room had a broken table, ac had water gurgling in it after the rain, the bathroom had no vent and everything was dripping wet after shower, realized right before we left the smoke alarm was missing from the wall, and there was barely any breakfast to eat.

Partner