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Springhill Suites Marriott Quail Springs

Oklahoma City - OK · United States

3201 W Memorial RdView location

7.8/10Very good919 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort8.2/108.2
Condition7.8/107.8
Location9.2/109.2
Neighborhood9.2/109.2
Quality10.0/1010.0
Value8.0/108.0
Amenities7.6/107.6
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Springhill Suites Marriott Quail Springs

Enjoy amenities such as a fitness center and a seasonal outdoor pool at the Springhill Suites Marriott Quail Springs. This hotel also offers complimentary Wi-Fi, a TV in the common area, and a ballroom.

Grab a bite at the snack bar/deli, and enjoy a complimentary buffet breakfast served daily from 6:30 AM to 9:30 AM. For business needs, a business center, express check-out, and dry cleaning/laundry services are available. Planning an event?

The hotel boasts 957 square feet (89 square meters) of event space, including a conference center and two meeting rooms. Free self-parking is available onsite. Relax in one of the 128 air-conditioned rooms featuring kitchenettes, complimentary wired and wireless internet, and flat-screen TVs with cable.

Each room also includes a desk, a separate sitting area, and a phone with free local calls. Located near Quail Springs Mall, the hotel is also a short drive from Oklahoma Heart Hospital, Mercy Health Center, and Northpark Mall.

Read more about this hotelShow less

The nearest airports are Wiley Post (PWA) and Will Rogers World Airport (OKC).

When you stay at Springhill Suites Marriott Quail Springs in Oklahoma City, you'll be in the business district, within a 5-minute drive of Quail Springs Mall and Oklahoma Heart Hospital.

This hotel is 2 mi (3.2 km) from Mercy Hospital Oklahoma City and 8.6 mi (13.9 km) from Penn Square Mall. Make yourself at home in one of the 128 air-conditioned rooms featuring kitchenettes. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment.

Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Oklahoma City?

This hotel has 957 square feet (89 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from May to August.
    • Pool access available from 9:00 AM to 9:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Spoken Language

    English

    Spanish

Nearby attractions

Quail Springs Mall 1.9 km / 1.2 mi
Oklahoma Heart Hospital 2.1 km / 1.3 mi
Mercy Hospital Oklahoma City 2.7 km / 1.7 mi
Northpark Mall 2.8 km / 1.7 mi
Martin Park Nature Center 3.2 km / 2 mi
Integris Procure Cancer Center 4.4 km / 2.7 mi
SSM Health St. Anthony Healthplex 4.6 km / 2.9 mi
Topgolf 4.7 km / 2.9 mi
D-BAT Oklahoma City 6.6 km / 4.1 mi
Lake Hefner Park 9.3 km / 5.8 mi
OK PAW Park 10.1 km / 6.3 mi
INTEGRIS Baptist Medical Center 10.8 km / 6.7 mi
INTEGRIS Heart Hospital 10.9 km / 6.8 mi
Mercy Westbrook Edmond 10.9 km / 6.8 mi
INTEGRIS Baptist Medical Center Portland Avenue 11.2 km / 7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 128
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
Show 30 more facilities & services
  • Laundry service
  • Babysitting service
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Bar
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room: 2
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • TV lounge
  • SaunaExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Marriott Quail Springs

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Marriott Quail Springs

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double bedsSUI.H6-2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Marriott Quail Springs

    SUITE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 39 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable14 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Disability-friendly bathroom
    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom

    Facilities with extra charge

    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Marriott Quail Springs

    STUDIO KING SIZE BED

    Room photos

    14 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Disability-friendly bathroom
    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom

    Facilities with extra charge

    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Marriott Quail Springs

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Marriott Quail Springs

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Marriott Quail Springs

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDS • 1 Bedroom • 39 m²STU.2D
    STUDIO TWO DOUBLE BEDSPhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Bathtub or Shower allocation on arrival
    • Shower

    Facilities with extra charge

    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Marriott Quail Springs

    STUDIO TWO DOUBLE BEDS

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Room amenities

    • Bathroom
    • Bathtub or Shower allocation on arrival
    • Shower

    Facilities with extra charge

    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Marriott Quail Springs

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE 2 DOUBLE BEDSSUITE • EXECUTIVE 2 DOUBLE BEDS • 1 Bedroom • 45 m²SUI.2D-EJ
    SUITE EXECUTIVE 2 DOUBLE BEDSPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE 2 DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom

    Facilities with extra charge

    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Marriott Quail Springs

    SUITE EXECUTIVE 2 DOUBLE BEDS

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE 2 DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-EJ

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom

    Facilities with extra charge

    • Cable TV
    • Desk
    • Toiletries
    • Pay movies
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Marriott Quail Springs

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Springhill Suites Marriott Quail Springs

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Springhill Suites Marriott Quail Springs

7.8
Very good
919 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.8 /10
Location
9.2 /10
Neighborhood
9.2 /10
Quality
10.0 /10
Value
8.0 /10
Amenities
7.6 /10
100 reviews shown
6/10
Pleasant
26 Jul 2026
Sherrill
The staff were pleasant, helpful and friendly. We received our keys to the room and found that the room had two towels and no washcloths, there were five of us. I returned to the desk for more and the clerk could only find two more towels but no washcloths clean and ready for use. I was going to be sleeping on the pull out bed and ask for sheets I was given two flat sheets thin enough that I could have read a newspaper through them. The pull out smelled .The next night the same thing two towels no washcloths. They need to hire more help to keep things running smoothly. The breakfast was great
10/10
Exceptional
26 Jul 2026
Jennifer
Hotel was a lot nicer than I thought it would be with how cheap it was! The ladies at the front deck were really nice & helpful! Elevator was messed up one day so we had to use the stairs to get to the third floor but I didn’t mind. Breakfast was good! I would stay there again!
8/10
Excellent
25 Jul 2026
nailah
Breakfast was amazing. The lady that was cooking was very sweet super clean and enjoy to be around for the morning however I didn’t like that. It was five of us in a double bedroom and they only gave us three washcloths and when asked for more they told me I had to wait till the next morning we definitely all need to shower that night but overall a great stay
8/10
Excellent
24 Jul 2026
Pamela
The room was good but the staff had left towels that hadn’t been used in the room. I prefer clean and sanitary towels. The staff was friendly and helpful.
6/10
Pleasant
12 Jul 2026
Patricia
AC hardly worked. Rooms were compacted and cramped. Staff was rude. Did not clean rooms each day. Had to ask for towels and toilet paper.
Family
8/10
Excellent
21 Jun 2026
Heather
Hotel was nice. Clean, comfortable bedding. Only one elevator was working. Breakfast was great one day, not so great the next and opens a bit late. Showers can only be turned on from inside which is fine if you don’t mind being sprayed with cold water. Overall the stay was fine, no major issues.
Family_with_children
6/10
Pleasant
29 May 2026
Paul
The good - Bed was comfortable.

The bad - Lighting in room insufficient.

The ugly - Fire alarm in hall outside room 509 was buzzing non stop. Daughter said she experienced the same issue when she stayed there a couple months ago. Besides irritating, this is probably a safety issue because my guess is that the alarm is not working properly. No excuse for not being corrected almost immediately. Lighr under cupboards by coffee maker not working. In general, hotel is looking aged and not well maintained. Not a good reflection on Marriott or Springhill Suites.
Partner
4/10
Poor
25 May 2026
Elizabeth
Place is incredibly dirty - only one elevator working on both days for a 6 floor hotel. Elevator was disgustingly dirty. We were traveling with a basketball team for a tournament in OKC. In onene of the rooms a boy got bites on his leg. Father took a photo of bed bug, complained to front desk and they were moved to another room. I could not sleep in my room after hear that. Terrible hotel experience. However, not surprised as place was very dirty. Asked for extra towels and was told they had none. Coffee was very lousy in morning. We arrived on a Saturday on Memorial Day weekend and was told pool was not yet open. On a good note, front desk people nice. Based on our experience, we would NEVER stay there again.
Friends_and_family Friends
8/10
Excellent
24 May 2026
MAHESH
Good
Family_with_children
10/10
Exceptional
12 May 2026
Donnie
Excellent stay
Self
6/10
Pleasant
10 May 2026
Michelle
The cook was rude and abrupt at times. Room service was very poor. Room was not service properly.
Friends_and_family Family
10/10
Exceptional
16 Apr 2026
Rick
Room was fine. Like the couch. Great place to read although lighting in the room isn't great.
Family
2/10
Poor
01 Apr 2026
Brandy
I walked up to my room to check in and I heard someone in my room and the door was propped open. It also smelled bad in the hallways
Self
10/10
Exceptional
01 Mar 2026
Shakil
Yes it was good
Self
8/10
Excellent
15 Feb 2026
Benjamin
Clean room, staff friendly and its right off the freeway
4/10
Poor
14 Feb 2026
Natalie
Staff was nice.
Building seems to be in need of remodeling felt run down!
Took forever for the hot water to reach our room
The elevator was not working the morning we left! Had to walk down 4 flights of stairs with our luggage!
Leisure Partner
6/10
Pleasant
09 Feb 2026
Gary
The room was ok but small for a king suite. The layout was not efficient or comfortable. It also made the room look even smaller. The bathroom sink area was open to the whole room leaving only the shower and stool closed off in a cramped 5' x 5' room. The towels were pretty good but the Hotel needed to provide more than what was offered. There was considerable noise from the outside all night as the Hotel was near a highway. So little or no noise installation. The street lighting in front of the hotel was very poor and the Hotel had no street entrance signage or lights. This made it difficult to see the entrances off the street at night. The room was clean and the bed was comfortable. The staff were pleasant, accommodating, and professional. I was also pleased with the Hotel WIFI. The breakfast was good and offered a wide selection. Overall pretty good for the price but has room for improvement.
Leisure Family
4/10
Poor
08 Feb 2026
William
Beds bad
Friends_and_family Family
10/10
Exceptional
08 Feb 2026
Alvin
Great
10/10
Exceptional
19 Jan 2026
Ryan
We have always had excellent customer/guest service here, and we love the breakfast! This continues to be a top choice for our family while in OKC.
Business Family
6/10
Pleasant
09 Jan 2026
Rowdy
Hot water took forever to get to my room because their system was messed up plus the gravy was cold and runny. There was also to much water in the oatmeal.
Business
10/10
Exceptional
06 Jan 2026
Lakeesha
Yes
Business_and_leisure Family_with_children
6/10
Pleasant
27 Dec 2025
Patricia
Elevator not working properly.
Hot water pump broken.
Hallway on 4th floor stinks like smoke.
Desk staff are wonderful and helpful.
Friends_and_family Family
10/10
Exceptional
14 Dec 2025
Morkos
Good
2/10
Poor
06 Dec 2025
Kevin
Asked to refresh coffee in the lobby cause it was cold and been there a long time, they told me to goto my room and use the little coffee maker if I wanted some.
2/10
Poor
03 Dec 2025
Linda
Everything didn’t go right. Both room that were booked we had to switch to new rooms because one heater smelled like a rat was burning. The other room kids above us were making so much noise had to change rooms. The staff was terrible, they wouldn’t even make new coffee for the lobby, they told me to go up to my room and use the little coffee maker.
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
KIMBERLY
Staff was awesome!
Business Friends
10/10
Exceptional
12 Nov 2025
Mary
Great run and service
10/10
Exceptional
10 Nov 2025
Michelle
Good
Leisure Family
10/10
Exceptional
02 Nov 2025
Cindy
The room was clean and comfortable. Staff was friendly and very helpful. Excellent location
Leisure Family
10/10
Exceptional
26 Oct 2025
Nora A
The breakfast was good, the juice machine didn't have any juice just water, in the room the dispenser of conditioner was totally empty so we have to request one container full, and it was a room for 6 guests they just left 3 towels, no bed clothes for the sofabed, they were kind and give all of we request for de room and also apple.juice for the breakfast. I think we are coming back soon, but I appreciate if the team put more attention in this little but important things. Thank you.
Leisure Family_with_children
8/10
Excellent
25 Oct 2025
Marc
Adequate accommodations
Leisure Family
8/10
Excellent
21 Oct 2025
Paul
All was fine. Not super great condition
Friends_and_family Friends
10/10
Exceptional
21 Oct 2025
Patricia
I didnt paryicipate in breakfast, but it looked like others were enjoying it.
Self
6/10
Pleasant
13 Oct 2025
Sonja
In staircase wires exposed and duct tape over areas where I’m sure exposed wires were. Breakfast average, staff was very nice.
Leisure Family
2/10
Poor
01 Oct 2025
Darryl
My room was not cleaned as promised. Cleaning every other day. So trash and food from various services were left in my room. It was decided by Hotel management that since I was leaving the next day it was not necessary to remove trash and garbage from my room. So I had to reside there with the rancid odor in my room.

Also someone from the Hotel BREACHED the SECURITY of my room. When I returned to my room the evening before leaving, I discovered my door was left ajar by the deadbolt and left open. I reported this to the Hotel staff and management and nothing was done about it.

I also reported the incident to Marriott customer service supervisor and was told there was nothing that they could do. I asked for a refund or some sort of compensation and Kate the Supervisor said “We’re not in the business to lose money”
Neither Shane the Hotel Manager or Kate the Customer Service Supervisor ask me or my wife how we were feeling and if we were ok.

Lack of HUMANITY from that establishment
Friends_and_family Family
6/10
Pleasant
29 Sep 2025
Darryl
Bathroom is too small.
Only cleaned our room once and we stayed 5 days
Came home one evening and our door was open
Friends_and_family Family
8/10
Excellent
05 Aug 2025
Harold
Great place easy access
Business Family
10/10
Exceptional
04 Aug 2025
Kayla
We were greeted and placed in rooms immediately. We noticed the ac wasn’t working right so we were placed in a diff room quickly. The bed was super comfy. Breakfast was the best breakfast I’ve had at any other hotel that was complimentary. Beds were comfy. Pool was easily accessible compared to other hotels we have been to as well.
Business_and_leisure Family_with_children
10/10
Exceptional
03 Aug 2025
Andrew
Nice definitely stay again
Leisure Friends
8/10
Excellent
29 Jul 2025
Anthony
While the room felt a bit dated, the staff was PHENOMENAL!!
Friends_and_family Family
10/10
Exceptional
26 Jul 2025
jesus
this place is awesome, area around the hotel is super clean, service and kitchen are excellent.
Price is good.
8/10
Excellent
21 Jul 2025
Timothy
Great stay for the price.
Leisure Family
10/10
Exceptional
14 Jul 2025
Christopher

A stay at Quail Springs Suites

The stay was quite nice. Arrived there and was greated promptly. Stayed in a two bed suite. The only issues was the Toliet. They moved us to another room but the handle was acting up. It worked but we didn’t t want to move to another room. Other than that they took care of the hotel quite nicely
Friends_and_family Family
10/10
Exceptional
06 Jul 2025
maria
I stayed in the studio with 2 double beds. It was very spacious and conformable. The breakfast was very good they had a variety of breakfast foods. They also had an outdoor pool it was clean and good size. I recommend staying it was clean and all the staff I interacted with were helpful and very kind.
Leisure Family_with_children
6/10
Pleasant
06 Jul 2025
Melanie
Staff was wonderful. The property could use some upgrades the hallway smelled like mildew.
Business Partner
6/10
Pleasant
04 Jul 2025
Stephen

Not Well Led

Check-in extremely slow. Reserved king suite and receive double queens because desk staff said the kings were dirty & they were short staffed - likely won’t stay at this location again…
Business
8/10
Excellent
30 Jun 2025
Albert
Staff was very helpful and attentive.we were a little concerned for the head desk person,(don't remember name) she was trying to get mal
functioning outer sliding glass doors to operate.
Business_and_leisure Partner
6/10
Pleasant
26 Jun 2025
Ashley
Oversll experience was average. I would stay again
Leisure Family
10/10
Exceptional
18 Jun 2025
Charles
un expected stay they were awesome
10/10
Exceptional
17 Jun 2025
Diane
We stay at this property about every 3 months. It is always clean and the staff are great!
Business_and_leisure Family
6/10
Pleasant
16 Jun 2025
Charuka
Room was good, poor breakfast / service.
Leisure Family_with_children
8/10
Excellent
02 Jun 2025
daniel
We were quite pleased in general. Our only issue was with a sometimes finikey elevator which created laughs rather than annoyance. We plan to visit again any time we're in town.
Partner
6/10
Pleasant
01 Jun 2025
Ross
Not what I would normally expect from a Marriot hotel, but I probably should have expected less based on the price.

The hotel could definitely use an update. One of the elevators was not working properly and was not marked in any way so that people would know.

There was only one person on staff, from what I could tell, on a very busy day, but she was nice and polite for the amount of stress that she was under taking care of that many people by herself.

The room was mostly clean, just outdated and everything felt a little damp from the carpet to the linens.

AC worked well, water was hot, and the room had plenty of space.
Leisure Family_with_children
8/10
Excellent
31 May 2025
grant
Staff nice, close to turnpike, restaurants, mall. Problem with toilet - staff receptive to concerns
Leisure Family
8/10
Excellent
19 May 2025
A
We enjoyed our stay
Leisure Family_with_children
6/10
Pleasant
16 May 2025
Joel

For a Marriott Property, Less Than Expected

Towel rack at bathroom’s sick coming out of wall. No hot water at sick. Sofa cushions appear soiled. No freezer in unit only refrigerator, items needing freezer lost. TV remote no back cover, had black duct tape holding the batteries in. Remote control barely worked. Room looked dated.
Partner
10/10
Exceptional
31 Mar 2025
Josh
Great
10/10
Exceptional
24 Feb 2025
Secundino Javier
Staff was amazing - very clean - highly recommend and plan to stay there next time in okc!
Leisure Family_with_children
8/10
Excellent
22 Dec 2024
Seth D
Stayed in room 410. The heating unit in the room had some sort of issue, it would kick on for 2 minutes. Then stop, it never actually heated the room. And we just cycle like that all night.
Leisure Friends
6/10
Pleasant
29 Nov 2024
Carole
We had 3 rooms and all had the same problem with the faucet in the bathroom sink. The faucet is placed too close to the shelf above it and you can't hardly get the water turned on. There is no lighting above the desk so we took a lamp from the bed side table and put there. The door to the bathroom is too big as it takes up so much space that you can't hardly get inside between it and the toilet to close the door. The staff was excellent - they were the only redeeming factor for this facility.
10/10
Exceptional
01 Nov 2024
Joe
This was a wonderful property, but they are now a cashless property, so plan your visit accordingly.
10/10
Exceptional
30 Oct 2024
Kimberly

Great place!

Everyone at the front desk was friendly and professional! My room was clean and comfortable. I felt safe staying there, even when traveling alone.
Business
10/10
Exceptional
20 Oct 2024
Kara
Spacious clean rooms for the price! Great staff accommodated our late checkout. Would definitely come back.
Leisure Family
10/10
Exceptional
09 Oct 2024
Linda
I had an air conditioner go out in the middle of the night. They moved me immediately, great staff team!
10/10
Exceptional
29 Sep 2024
Tara
Staff was very friendly and helpful! Room had more than enough space! Definitely will be booking again!
Leisure Family_with_children
10/10
Exceptional
05 Sep 2024
Dennis
very nice
Business Self
8/10
Excellent
03 Sep 2024
Revani
It was a nice stay nothing fancy.
Leisure Family
10/10
Exceptional
06 Aug 2024
Mattaley
Easily accessible to what I needed to get around to the next day.
Business_and_leisure Family
10/10
Exceptional
04 Jul 2024
Brian
Nice hotel in north OKC! I recommend!
Leisure Self
10/10
Exceptional
24 Jun 2024
Eric
Easiest check-in ever! Less than a minute!
Business Partner
4/10
Poor
21 Jun 2024
Amy
There was no hot water and the rooms was not cleaned.
Friends_and_family Family
2/10
Poor
20 Jun 2024
Jason
Last day we had no hot water. Have asked for a refund but the manager is always in a meeting and never returns calls
Business Family
6/10
Pleasant
17 Jun 2024
Jennyfer
The room was nice, however the WiFi was in and out all 3 days I stayed and I was only able to watch the 3 local stations on the television.
Leisure Family_with_children
2/10
Poor
15 Jun 2024
Stephanie

Filthy

Rooms were dirty. Food left under the sink causing the room to smell. Second room, urine was all over the toilet.
Friends_and_family Family
2/10
Poor
13 Jun 2024
Debi
I drive all night only to arrive early morning to be told THE ELEVATOR IS BROKEN!!! My daughter is in a wheel chair and the only rims available are on 5/6 floors!! Unbelievable that this was not plastered all over the FRONT PAGE!! absolutely unacceptable when i reserved an accessible room.
Business_and_leisure Family_with_children
8/10
Excellent
07 Jun 2024
Dena
Elevators didn’t work.
Leisure
8/10
Excellent
07 Jun 2024
Madeleine
Staff very friendly
Business_and_leisure Family_with_children
10/10
Exceptional
04 Jun 2024
Diana
Very friendly staff
Friends_and_family Family
2/10
Poor
01 Jun 2024
Stephanie

Terrible hotel!!!!!

Smelled, dirty, sink and tub was clogged, no pillows for the pullout, elevator didnt work. I'm not a fussy person but i do expect the minimum in a hotel. I absolute hate that i had my family stay there.
Friends_and_family Family
10/10
Exceptional
30 May 2024
Jose
Hope your elevator works fine now :)
Leisure
4/10
Poor
26 May 2024
Adriana

Don’t recommend

We were on the 5th floor and the elevator was down the entire 4 days we were there. We went down for breakfast 40 min before closing and there was hardly anything out the little we got was horrible, the coffee machine didn’t even work! Our room was also never cleaned! When I asked housekeeping to clean up a little on our 3rd day it wasn’t done.
Friends_and_family Family
4/10
Poor
26 May 2024
Vicki
We stayed on the 4th floor and the elevator was broken. Also requested housekeeping which didn’t happen. The room was nice
Friends_and_family Family
10/10
Exceptional
24 May 2024
Jermaine

Great place

Great having a clean place to go when your not at home!!!
Friends_and_family Family
6/10
Pleasant
20 May 2024
william
Needs update
Business_and_leisure Partner
10/10
Exceptional
17 May 2024
Samantha

Amazing stay

Great room , clean, bed was comfy, the breakfast was amazing
Business
10/10
Exceptional
16 May 2024
Derique
Great overall stay, clean, check in and out was easy.
Leisure Family_with_children
8/10
Excellent
11 May 2024
jonathan
Quiet and great price
6/10
Pleasant
11 May 2024
Agerian

Better lighting

First all the room was just average. But the lighting in the room is horrible there is no overhead light they're just lamps and it's dark and dingy in those rooms. Too hide the dirt it was not clean the couches were dirty your carpet was dirty the main surfaces will pretty clean but then I found hair behind the door in the bathroom showers for old and not thoroughly cleaned. The breakfast was okay service was okay. Also we get there there's no remote controls to the TVs in the rooms. Needs better cleaning
Friends_and_family Family
4/10
Poor
06 May 2024
Christopher

Unlucky Weekend

The few negatives were the shower hardly had any water pressure and there were ants on the night stand next to the beds. Toilet flooded and they never came to clean the bathroom while I was there. I ended up going and buying cleaning supplies to clean the floor.

Business
4/10
Poor
03 May 2024
Gary
Room was dark, even with ALL the lights on! NO cleaning of the room the entire three (3) night stay! We had to go down and get more wash cloths and towels. Will definitely NEVER book at this hotel every again. Extremely disappointed in a Marriott property!
Leisure Family
10/10
Exceptional
28 Apr 2024
Florence
Great hotel. Staff were polite, room was clean, breakfast was good and plentiful
Business Family
4/10
Poor
27 Apr 2024
Verified traveler
This property is quite old and in need of an update.
Business
8/10
Excellent
23 Apr 2024
Kelli
Some wear and tear but very clean and comfortable. Quiet room even by the elevator. Will definitely be back.
Business Self
6/10
Pleasant
22 Apr 2024
Kimberly

Average.

Good enough for the price but nothing special. The handle on the dresser was broken and hanging there, the door was hard to open, it kept sticking, and there were no extra sheets/bedding for the pull out in the room. We called and they brought us extra bedding through so not a huge deal. Checking in was difficult, waiting a good 15 minutes as no one was at the desk, we called twice and no one answered. We finally left and got dinner then came back. The elevator also was extremely slow, not sure if there was a mechanical issue but nothing was posted, we opted for the stairs for most of the stay as a result. The location was nice, there was a lot of options close but for food and shopping. Only about 15-20 minutes to downtown and a lot of the tourist attractions.
Friends_and_family Family
10/10
Exceptional
14 Apr 2024
Kim
We extended our stay so we stayed in 2 rooms. Executive was spacious for 3 teens to have room. We did find particles of good mainly around sofa bed. 2nd floor had more of an old smell than the 4th floor.We enjoyed our stay.
Friends_and_family Family
10/10
Exceptional
13 Apr 2024
Michael
The property was decent I’m pretty pick but I’ll pick this one again.
Leisure Partner
4/10
Poor
13 Apr 2024
Kelli
There was a pizza box in the refrigerator when we arrived. The sink did not drain and we did not even consider sitting on the sofa. It was extremely hard to navigate the cramped bathroom and the shower faucet was installed wrong so it was cold on the hot side and hot on the cold side. The lock on the door didn’t work right so we had to really work to get the deadbolt back in to shut the door when we left. The bed was fine and comfortable, but we definitely won’t be staying here again.
10/10
Exceptional
24 Mar 2024
jody
Clean comfortable and nice staff
Leisure Self
6/10
Pleasant
18 Mar 2024
tasha

Fair not pleased

May14-17
I am the one that bring my own cleaning supplies and wipe down the room. I am giving a fair review based on the following.
Room size- double was small for 2 beds
Bathroom was super small. Our light went out while I was there and they fixed it. The real problem was the shower. It was old and needed to be replaced. The draining was bad and standing in shower water was horrible. Maintenance basically gave me a tutorial on how to work the shower instead of fixing the real problem.
Breakfast on the site looked good but it’s basically heated up microwave food.
Only 1 elevator worked for the entire hotel.
This hotel could use a lot of upgrades. The drive up appeal was not appealing.
Friends_and_family Family

Location & surroundings

Springhill Suites Marriott Quail Springs
3201 W Memorial Rd, Oklahoma City, United States

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Springhill Suites Marriott Quail Springs

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